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21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang
21 Capsule Hotel Bukit Bintang

Removed from saved list

8.6

Excellent

247 reviews

247 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Jalan Alor (Food Street)

80 m

Sungei Wang Plaza

130 m

MPH Bookstore in Golden Triangle

140 m

Dry Point

150 m

Sarawak Paradise in Borneo

160 m

Popular landmarks
Pavilion Kuala Lumpur

610 m

KLCC - Bukit Bintang Pedestrian Walkway

960 m

Aquaria KLCC

1.0 km

Menara Kuala Lumpur

1.0 km

KLCC Park

1.3 km

Closest landmarks
Lee & Tan Dental Surgery

10 m

21st Century Internet

130 m

Fong & Goh

180 m

Travel Han

240 m

Giant Sg Wang (closed)

240 m

21 Capsule Hotel Bukit Bintang

62A Street Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

200 meters to public transportation

Inside city center

190 meters to Jalan Alor

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Check-in/out [private]

Breakfast [free]

Shops

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.8
Location rating9.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at 21 Capsule Hotel Bukit Bintang

Single Capsule - Mixed
...
  • No Windows view
  • Non-smoking
  • 1 single bed
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Entire 2-Single Capsule Room
...
  • Non-smoking
  • 4 bathrooms
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Comfort Single Room
...
    Enter dates to see prices
    Capsule
    ...
      Enter dates to see prices
      Single Room
      ...
      • 1 single bed
      Enter dates to see prices
      SHARED ROOM 2 BEDS 1 TWIN BED 1 SINGLE BED
      ...
        Enter dates to see prices
        Twin Standard
        ...
          Enter dates to see prices
          Dormitory
          ...
            Enter dates to see prices
            Room Assigned on Arrival
            ...
              Enter dates to see prices

              Frequently asked questions

              Does 21 Capsule Hotel Bukit Bintang have a hot tub?

              21 Capsule Hotel Bukit Bintang does not have a hot tub.

              How much does it cost to stay at 21 Capsule Hotel Bukit Bintang?

              Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

              What time is check-in and check-out at 21 Capsule Hotel Bukit Bintang?

              Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The capsule hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to 21 Capsule Hotel Bukit Bintang?

              For those who wish to drive their own cars, 21 Capsule Hotel Bukit Bintang has a car park that's close to the capsule hotel. Parking is available for an additional charge. Self-parking is conveniently available at the capsule hotel.

              Is breakfast offered at 21 Capsule Hotel Bukit Bintang?

              Wake up to a great buffet breakfast at 21 Capsule Hotel Bukit Bintang. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the capsule hotel.

              What are my dining options at 21 Capsule Hotel Bukit Bintang?

              To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

              What is the smoking policy at 21 Capsule Hotel Bukit Bintang?

              21 Capsule Hotel Bukit Bintang does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What is the closest train, metro, or bus station to 21 Capsule Hotel Bukit Bintang?

              The closest train, metro, or bus station to 21 Capsule Hotel Bukit Bintang is SBK18A Bukit Bintang, 160 m away.

              What restaurants are nearby 21 Capsule Hotel Bukit Bintang?

              Restaurants including Instant Restaurant, KyoChon and Mr. Dakgalbi are popular in 21 Capsule Hotel Bukit Bintang’s neighborhood which is known as Bukit Bintang.

              What popular shopping places are close to 21 Capsule Hotel Bukit Bintang?

              Shopping options in 21 Capsule Hotel Bukit Bintang’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

              What are popular attractions near 21 Capsule Hotel Bukit Bintang?

              Guests at 21 Capsule Hotel Bukit Bintang can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

              Show more questions
              See map

              Explore the neighborhood

              What people love about 21 Capsule Hotel Bukit Bintang

              • 8.8

                Excellent
                Staff 

                "I like the capsule because very clean and staff have wow customer servis and smile"

                Malek

                |

                January 20, 2020

              • 9.6

                Exceptional
                Location

                "The place is located at the city , very near to pavillion, hostel is clean, bed is ok."

                YONG

                |

                January 3, 2020

              • 10

                Exceptional
                Location

                "Location is perfect in the middle of everything."

                Rudy

                |

                January 2, 2020

              Property ranking|Compared to 7,106 Kuala Lumpur properties
              See all rankings
              Location score
              9.2/10
              Value for money score
              8.9/10
              Service score
              8.8/10
              Couples review score
              8.7/10
              Better than
              98
              %
              of Kuala Lumpur properties
              Better than
              97
              %
              of Kuala Lumpur properties
              Better than
              97
              %
              of Kuala Lumpur properties
              Better than
              97
              %
              of Kuala Lumpur properties
              Overall rating:

              8.6

              Excellent
              247 reviews
              Cleanliness
              8.4
              Facilities
              8.0
              Location
              9.2
              Read all reviews >
              What travelers say they love:
              The location is excellent if you are travelling alone.
              NURUL from Malaysia
              Solo traveler
              More about 21 Capsule Hotel Bukit Bintang

              More about 21 Capsule Hotel Bukit Bintang

              21 Capsule Hotel Bukit Bintang

              Get the most from an urban escape in Kuala Lumpur when you book a room at 21 Capsule Hotel Bukit Bintang. Located right in the city center, 21 Capsule Hotel Bukit Bintang saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 7.4 km from Terminal Bersepadu Selatan, a stay at 21 Capsule Hotel Bukit Bintang adds efficiency to your trip with easy city access and diverse day trip options.
              At 21 Capsule Hotel Bukit Bintang, guests are bound to have a stress-free stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the capsule hotel's available parking, right on-site. Front desk services including luggage storage can assist with your needs.
              Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the capsule hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the capsule hotel to allow cleaner air for all guests.
              Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
              Feel right at home during your stay at 21 Capsule Hotel Bukit Bintang. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, is provided for guests in select rooms. The capsule hotel also offers a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
              It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


              Dining and things to do

              Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at 21 Capsule Hotel Bukit Bintang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the capsule hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at 21 Capsule Hotel Bukit Bintang including halal options.
              A day in will be as fun as a day out with ranges of recreational activities offered at 21 Capsule Hotel Bukit Bintang. Finish your vacation days right by dropping in at the salon. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


              Around the property

              Take some time to explore Kuala Lumpur during your stay at the capsule hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.0 km away, a must-see for anyone visiting Kuala Lumpur.


              Reasons to stay here

              This capsule hotel beats 97% of accommodations in the city on value for money.
              This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
              This accommodation is highly rated for its staff and service, beating 97% of competition within the city.

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              Amenities and facilities
              Very good
              Facilities

              8

              Most talked about facilities

              Housekeeping

              12 mentions

              Breakfast

              7 mentions

              Food & Dining

              3 mentions

              Internet

              1 mention

              Languages spoken

              • English
              • Chinese [Cantonese]
              • Chinese [Mandarin]
              • Hindi
              • Indonesian
              • Malay

              Internet access

              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas

              Dining, drinking, and snacking

              • Breakfast [free]
              • Coffee shop
              • Restaurant [halal]
              • Restaurants
              • Room service

              Cleanliness and safety

              • Body thermometer
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • Face coverings on staff
              • First aid kit
              • Free face masks
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Rooms sanitized between stays
              • Safe dining setup
              • Shared stationery removed
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff

              Services and conveniences

              • Cash withdrawal
              • Contactless check-in/out
              • Convenience store
              • Currency exchange
              • Daily housekeeping
              • Elevator
              • Ironing service
              • Laundromat
              • Laundry service
              • Luggage storage
              • Salon
              • Shops
              • Smoke-free property
              • Smoking area

              Access

              • Check-in/out [private]
              • Check-in [24-hour]
              • Fire extinguisher
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Car park [charges apply]
              • Car park [nearby]

              Available in all rooms

              • Air conditioning
              • Free bottled water
              • Internet access – wireless
              • Non-smoking
              • Shower
              • Towels
              • Umbrella
              • Wi-Fi [free]
              Location
              62A Street Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
              Exceptional
              Location

              9.2

              Airports

              • Sultan Abdul Aziz Shah Airport (SZB)
                17.5 km
              • Kuala Lumpur International Airport (KUL)
                44.8 km

              Public transportation

              • SBK18A Bukit Bintang
                160 m
              • Bukit Bintang MRT Station
                210 m

              Hospital or clinic

              • Lee & Tan Dental Surgery
                10 m

              Shopping

              • Pavilion Kuala Lumpur
                610 m

              Convenience store

              • On-site

              Cash withdrawal

              • ATM on-site
              What's nearby

              Popular landmarks

              • Jalan Alor
                190 m
              • Pavilion Kuala Lumpur
                610 m
              • KLCC - Bukit Bintang Pedestrian Walkway
                960 m
              • Aquaria KLCC
                1.0 km
              • Menara Kuala Lumpur
                1.0 km
              • KLCC Park
                1.3 km
              • Petronas Twin Towers
                1.4 km
              • Chinatown - Kuala Lumpur
                1.4 km
              • Central Market
                1.6 km
              • KL Bird Park
                2.4 km

              Nearby landmarks

              • Lee & Tan Dental Surgery
                10 m
              • Jalan Alor (Food Street)
                80 m
              • 21st Century Internet
                130 m
              • Sungei Wang Plaza
                130 m
              • MPH Bookstore in Golden Triangle
                140 m
              • Dry Point
                150 m
              • Sarawak Paradise in Borneo
                160 m
              • Old Asia
                160 m
              • SBK18A Bukit Bintang
                160 m
              • Fong & Goh
                180 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-1 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 2 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out from12:00
              • Check-out until12:30

              Extras

              • Breakfast charge (unless included in room price)0 MYR
              • Daily Internet/Wi-Fi fee0 MYR

              The property

              • Number of floors1
              • Number of rooms 54
              • Year property opened2018
              • Most recent renovation2019

              Reviews of 21 Capsule Hotel Bukit Bintang from real guests

              Provided by verified guests of Agoda
              8.6
              /
              10
              Cleanliness8.4
              Facilities8.0
              Location9.2
              Service8.8
              Value for money8.8
              High score for Kuala Lumpur
              Rating
              9+ Exceptional (84)
              8-9 Excellent (19)
              7-8 Very Good (9)
              6-7 Good (6)
              <6 Below Expectation (12)
              Time of the year
              Mar - May (40)
              Jun - Aug (38)
              Sep - Nov (33)
              Dec - Feb (19)
              All guests (247)
              All room types
              All languages

              Show reviews that mention 

              Showing 130 verified guest comments
              12345
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              Expected comfort delivered every time”

              I stayed here more than several days and the experience is generally consistent. Surprisingly, the beds are not that hard. you can snuggle up in them and get comfortable after a long day of traveling. I have slept on other beds in hostels that felt like sleeping on a cardboard box. It's not like that here. Complimentary hair dryers, shampoo, and soap are all available, which is perfect for travelers like myself. There was a time I came to the hotel, feet throbbing with pain from walking around Kuala Lumpur after getting lost. My forehead was dripping with sweat. Trust me, that hygiene stuff comes in handy. Another benefit is the breakfast in the morning from 8:00am to about 9:30am. They also have breakfast during Ramadan from 4:30am to about 6am for Muslims to eat something before the sun rises. There were times when I did not have any money for the day and that breakfast came in handy. The breakfast consists of coffee, bread, jelly, spread, and recently added peanut butter. Good stuff

              Reviewed May 17, 2019

              See room deals

              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. Please enjoy our buffet complimentary breakfast as much as, you like. We will be adding more varieties for breakfast as well, facilities in our premises. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 20, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 2 nights in May 2019

              Pros & Cons about this hotel”

              I've been coming here off and on for the last 3 months and plan to stay long-term in the future if I come back to Malaysia. I just want to say the staff here are professional and will do everything they can to make everyone's stay comfortable. These pros and cons are just my personal preferences. Pros Great internet connection. Large lockers. Free soap and shampoo that clean well. Clean sheets, clean floor, shower shoes available on request. Staff does a great job rectifying problems. Clean drinking water; hot and cold. Cool location. Soundproof; street noise does not come into the hotel. Exceptional price; various online payments accepted. Cons Breakfast could be a bit better. Basic, but the peanut butter is a nice addition. Good enough for the price you pay. Compact capsule; you will bump the walls a bit if you jostle too much. Different untouched areas of the bathrooms could be cleaned with bleach. Every capsule does not have hanger hooks. Bed padding should be washed too.

              Reviewed May 17, 2019

              See room deals

              Dear, Loren. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Rest assured, any feedbacks will be consider wisely and rectified. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 20, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 7 nights in April 2019

              best casule hotel for the best price in bukit bintang”

              Great area with taxicabs in front, food stalls everywhere, clothing and souvenirs shops. Street parties, and it seems more people come out at night over here. Never felt unsafe. Manager Kenny always ensures safety, looking out for guests' well-being. Also, cameras everywhere. I stayed for over a month spanning across 3 months. I always seem to return because of the great price on agoda and variety payment options like PayPal for quality. Bathrooms are clean with rainfall showerheads that get hot. Housekeeping sweeps and mop the floors everyday. Linens and pillow cases are always white, curtains for privacy. Towels are given upon arrival. WI-Fi is strong; periodically I get slow speeds, especially when a lot of people using. However, great reliability for digital nomads like myself. I like this place because it is the best quality you will get for the price. Other cheap hotels in the area are moldy, bed bugs, and just disgusting. This place is very clean.

              Reviewed April 21, 2019

              See room deals

              Dear, Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. We are very happy that you have been staying with us on long term basis and, your an amazing guest!. It has been our pleasure for having you here and your amazing reviews. Best Regards Kenny Tan Manager 21 Capsule Bukit Bintang

              Responded April 22, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              Has basic amenities for digital nomads”

              WIFi: Excellent. Can stream videos with ease. Slow speeds on the weekends when there are more people staying there. Cleanliness: Mop and sweep the walking areas every day. Clean drinking water: Has cold water, but for some reason its normally at room temperature at certain times of the day, but cold in the mornings around breakfast time. Has hot water for your noodles and coffee. Bathrooms: Have rainfall showerheads in the ceiling and a spray shower nozzel. Also a sprayer next to the toilet after taking a number 2. Shampoo and soap dispensers. However, before I left I noticed they were in mixed containers. The soap was in the container marked shampoo and the shampoo was in the container marked soap. Maybe they changed it. The soap is pink and the shampoo is usually green or white gel. Hair dryer there. Comfort: Beds are not too hard or too soft. Blankets are nice, thick, and comfortable. Towels are given for free; no deposit. However, capsules can feel claustrophobic at times.

              Reviewed May 21, 2019

              See room deals

              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and such wonderful review. It's been our honour to welcome you as part of our family. We look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 21, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in April 2019

              A consistent experience through the months”

              I left 21 capsule earlier in the month to stay at a few cheaper places in the area. My three month Malaysian visa ends next month and I was seriously considering spending the rest of my time here. I know exactly what I'm getting with 21 hotel because of the consistency. There are no surprises. Its funny how you can get comfortable staying here long term without even knowing. Unlike other places where you start to feel sick after breathing in moldy air, this hotel is clean and comfortable. I have, however, left 12 capsule for a couple of weeks because I got tired of the monotony, but quickly regretted that decision. When I returned, I saw a couple of people who were still here! I was talking loudly on my computer and the night receptionist respectfully asked me to keep it down, which I completely understand because people are sleeping. The staff truly cares about everyone having a quality experience and try to come to a reasonable solution for everyone. I respect that.

              Reviewed April 30, 2019

              See room deals

              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. Thank you for wonderful reviews!. We really appreciated it as, we are constantly looking to improve our products and services. Thank you for being part of our family and we really enjoy having you here. Unlike other hostel, we practise high priorities in clealiness and privacy for all our beloved guest. We wish you all the best in your carrer and hope your working visa will be extended. Please continue to stay with us! Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 01, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Airen from Philippines
              Group
              Entire 2-Single Capsule Room
              Stayed 2 nights in November 2019

              The hostel is worth every penny. Will stay here again in the future”

              Pros: 1. Friendly staff. The Malaysian guy who assisted us during check in and check out was very friendly. He had this genuine smile that can make you feel welcome. 2. Location is great. Close to MRT Bukit Bintang. There are lots of food choices in the area. You can walk towards KL Tower from here. 3. It’s cheap but a great hostel. Will stay here if I’ll go back to Malaysia. Me and my friend love this hostel. 4. There’s a lady who cleans the hostel every morning so cleanliness is maintained. Cons: 1. Since it’s located in Bukit Bintang, it can get noisy sometimes.

              Reviewed November 25, 2019

              See room deals

              Dear Airen, First, I want to thank you for your feedback. The customer service experience here at 21 Capsule Hotel Bukit Bintang was the best we have had – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you. All the best, Kenny Tan, Hotel Manager

              Responded December 16, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Airen from Philippines
              Group
              Entire 2-Single Capsule Room
              Stayed 1 night in November 2019

              Will be coming back”

              I don't usually write reviews but I'm making an exemption for this hostel. We stayed here for 3 nights and our experience was great. The hostel staffs were very friendly and accommodating. The beds and towels were clean. There's a cleaning lady who cleans the restrooms and rooms every morning. The breakfast was also good plus this hostel was located in Bukit Bintang where you can find almost all the good stuffs in Kuala Lumpur. It's also close to MRT Bukit Bintang. Restaurants were also everywhere. And there's a money changer downstairs of this hostel.

              Reviewed November 28, 2019

              See room deals

              Dear Airen, First, I want to thank you for your feedback. The customer service experience here at 21 Capsule Hotel Bukit Bintang was the best we have had – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you. All the best, Kenny Tan, Hotel Manager

              Responded December 16, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              A good balance of everything”

              Hotels in Kuala Lumpur is a bit more expensive than in Thailand, especially in an active area like Bukit Bintang. Usually cheap hotels like this have yellow-stained sheets, but the linens are always white here. Another thing I noticed is how they regulate the air conditioner. Sometimes they turn it off for a bit and turn it back on to regulate the room temperature so everyone can stay comfortable. If its too cold, people would freeze and too hot people would sweat. If you stayed here long term, like I have, then you can get your linens cleaned upon request and get a towel replacement that way your body is wrapped in clean bedding always.

              Reviewed May 21, 2019

              See room deals

              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and such wonderful review. It's been our honour to welcome you as part of our family. We look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 21, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              based on a japanese concept, has good breakfast”

              In japan, many business guys would party during the weekend or stay late at the offices and instead of driving home impaired they would spend a night in a cheap capsule hotel to keep from getting on the roads. After visiting the bukit bintang area and having fun there, this hotel is a good place to cozy up for the night. Breakfast is bread that you can pop in the toaster, spread or butter, jelly and jam, and coffee. But now there is a new addition and that is the crunchy peanut butter. Pretty good. I personally like buying the sardine spread across the street at the kk supermarket and putting it on the toast with the spread, pretty good! During Ramadan, breakfast is earlier. One Con is that it can get a bit warm in the capsule when the curtains are closed, so i would have to open it just to get some air during certain times of the day.

              Reviewed May 24, 2019

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              Dear, Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your nice review, we really appreciated it. It has been our pleasure for having you and we look forward to welcoming you again. Until next time, Bon Voyage. Best Regards Kenny Tan 21 Capsule Hotel Bukit Bintang Manager.

              Responded May 26, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              Not only a nice hostel, but in a good location as well”

              Not only is this a good hostel, but the location is awesome. Right down the street is the Petaling Food Market. I'll be honest, I don't particularly like Malaysian food so seeing the Cambodian, Chinese, and Thai food options in this area is awesome. Also, I had a family member send me some money and was abler to go downstairs next door to Western Union to pick it up. There is an electronics mall down the street selling cameras, laptop, repair services, etc. So, the moment you leave the hotel, you don't need to take a cab or a bus, everything you need is in the immediate area. The area also gets live at night, especially on the weekends. Great place to kick back and sleep for the weekend.

              Reviewed May 23, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your nice review, we really appreciated it. It has been our pleasure for having you and we look forward to welcoming you again. Until next time, Bon Voyage. Best Regards Kenny Tan 21 Capsule Hotel Bukit Bintang Manager.

              Responded May 26, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 5 nights in March 2019

              Staff works hard to solve problems”

              After I left my other review I was reflecting on the good times I had here and I would have to say the staff does everything they can resolve problems. First, if you want to change your sheets the housekeeping guy would have no problem doing it. In my case, he moved me to a whole new cubicle with fresh linens and they took care of transferring my information. One time I booked on Agoda by accident and wanted to use another payment method. Kenny took care of everything and went the extra mile to get my reservation canceled without me having to pay a fee. He also gives good suggestions on how I can save money in general, which I really appreciate. It feels like family to a certain degree. I dont know why, but I feel close with these people.

              Reviewed April 21, 2019

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              Dear, Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. We priotised on cleanliness and the comfort for each and every guest. Booking mistakes happens and it's been my pleasure to assist you in any possible ways. Please let us know if you have any feedback or suggestions as we are constantly looking to improve our products and services. It has been our pleasure for having you as, one of our family members. Best Regards Kenny Tan Manager 21 Capsule Bukit Bintang

              Responded April 22, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in May 2019

              A convenient way to book”

              Because I had an unstable payment schedule, I was forced to create bookings daily. Luckily, the paypal made it easier. After a couple of days of doing this, I did not I have to continually go to the front desk and go through the process of getting my receipt. I come to know these people and they come to know me; they knew my name and I knew theirs. Therefore, they knew that when my booking came through in the computers they knew who it was for. this made things a lot easier, especially when I stayed up all night and went to sleep around 6am and waking up around 2pm, which is past the checkout time. I didn't have to worry about scattering to create another booking. I appreciate the convenience, which is always a great thing when staying somewhere. 10/10.

              Reviewed May 21, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and such wonderful review. It's been our honour to welcome you as part of our family. We look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 21, 2019
              21 Capsule Hotel Bukit Bintang
              9.6
              Exceptional
              John from Philippines
              Couple
              Single Capsule - Mixed
              Stayed 3 nights in June 2019

              Recommended”

              Pros 1. Value for money 2. They clean and check the bathroom all the time 3. Secured 4. Breakfast (jams, butter, bread, coffee) simple but delicious 5. With water dispenser 6. Clean capsule even the mattress and pillows 7. They provide towels for free 8. Safe and secured especially for women, they separate men from women. Men are not allowed to stay at women's corner even staying together at one capsule if you are couple. 9. They check the status of all the guests. 10. Staffs will always welcome you with a smile, very friendly and responsive 11. Very Accessible to most transportation (MRT, Monorail, bus stops) 12. Within central area. Near malls, tourist spots, food centers (jalan alor, night life, etc. 13. Capsules have curtains. With universal outlet. any type of socket can do. 14. 2 luggage lockers 15. Not noisy. staffs will remind you to lessen the noise when talking. 16. 24 hrs airconditioning Cons 1. Not too cold inside the capsule maybe it is because of the curtain blocking the cold from the aircon.

              Reviewed July 02, 2019

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              Dear, Mr John. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your amazing and reviews. we really appreciated!. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded July 10, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tomoya from Japan
              Solo traveler
              Single Capsule - Mixed
              Stayed 2 nights in June 2019

              Good place for solo travellers”

              Because it's a capsule hotel, each bed are separated so feels like more private than normal hostels. Staffs are very friendly and the facility is clean. I was supposed to stay only 2-3 nights but eventually, I extended and stayed about a week. I'd really love to stay here again when I come back to KL. Thank you very much.

              Reviewed June 19, 2019

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              Dear, Mr Tomoya. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded July 09, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 2 nights in May 2019

              Active place with lots of people from all walks of life”

              You'll meet everybody here. I like staying at this hotel during the weekday when the energy is calm because come time for the weekend and a bit more people are here to stay. I have met people from all walks of life. Those from America, middle east, Africa, Australia, of course Malaysia. All with different values and ways of doing things. There was a guy from Saudi Arabia he did not speak English and I did not speak Arabic but we had a mutual understanding. Our non verbal energy was positive although we couldn't understand each other. This hotel definitely has a hostel feel of networking with people and other travelers.

              Reviewed May 23, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for your nice review, we really appreciated it. It has been our pleasure for having you and we look forward to welcoming you again. Until next time, Bon Voyage. Best Regards Kenny Tan 21 Capsule Hotel Bukit Bintang Manager.

              Responded May 26, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 2 nights in May 2019

              Exceptional”

              I'm from a crazy city in the USA and I'm used to people acting rude and impolite, so being around friendly Malaysians is unusual to me but also a breath of fresh air. I think that's one reason I keep coming back here to this hotel because of the hospitality. This was the first place I came to when I arrived in Kuala Lumpur because I thought the photos looked pretty cool on Agoda. That neon blue light is hypnotizing at night. One positive thing I can say about the staff is that they treat all people fairly regardless of race, sex, religion, etc. Respect is paramount here. Something that's rare in America.

              Reviewed May 17, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded May 20, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Jeffrey from Malaysia
              Solo traveler
              Single Capsule - Mixed
              Stayed 2 nights in June 2019

              A very clean environment with nice location”

              5min walk u can get to all the Kl city mall like sungei wang, pavilion, times square low yat etc. Good for those solo travelers who likes to have their own privacy living space. Would recommend this to all my friends who like to travel as a backpacker..

              Reviewed June 04, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded June 17, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Loren from New Zealand
              Solo traveler
              Single Capsule - Mixed
              Stayed 3 nights in April 2019

              Great service”

              Everything is very clean (unlike some nearby hotels infested with bedbugs), staff are extremely helpful and friendly. One of them even let me borrow his basketball to play with a friend down the road. Includes daily towel, soap, shampoo, coffee and toast for breakfast. Wifi is very fast.

              Reviewed April 20, 2019

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              Dear, Loren. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded April 20, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in March 2019

              first place i came to in kuala lumpur”

              I'm glad i made the choice to come here first when i first got to malaysia. Way better than a lot of places in kuala lumpur, especially in the area. from the middle eastern restaurants to the petaling market around the corner with cambodia, thai, and burmese food. Everything you need right here. bank with atm next door and across the street, massage ladies everywhere, and souvenir markets are there too.

              Reviewed June 05, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded June 17, 2019
              21 Capsule Hotel Bukit Bintang
              10.0
              Exceptional
              Tony from United States
              Solo traveler
              Single Capsule - Mixed
              Stayed 1 night in February 2019

              cant say enough good stuff”

              cant say enough good stuff about this hostel. i suggest everyone goes there no matter what. if you just had a night on the town in bukit bintang and need a place to crash its good. Maybe hang somewhere with your friends on the weekend while shopping at the time's square mall tis good. Location is excellent, always people around.

              Reviewed June 05, 2019

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              Dear, Mr Tony Anderson. Thank you for staying with us at the 21 Capsule Hotel Bukit Bintang. We are glad you have enjoyed your stay with us and have found our service satisfactory. Thank you for, sharing your experiences and kind review with the traveller and backpacker community. It has been our pleasure for having you and we look forward to welcoming you again. Until next time. Best Regards Kenny Tan Manager 21 Capsule Hotel Bukit Bintang.

              Responded June 17, 2019
              21 Capsule Hotel Bukit Bintang
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