Accord Regency Serviced Apartment
Accord Regency Serviced Apartment
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10.0
Exceptional

"The room is big & clean , staff also helpful..."

TAN

|

November 13, 2017

Bathroom Accord Regency Serviced Apartment
Bathroom
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Lobby Accord Regency Serviced Apartment
Lobby
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Lobby Accord Regency Serviced Apartment
Lobby
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Swimming pool Accord Regency Serviced Apartment
Swimming pool
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See map Accord Regency Serviced Apartment
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Excellent
Location
8.7
See all 6 photos Accord Regency Serviced Apartment
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What guests are saying:
Nice apartment, clean & tidy.
Ren from Brunei Darussalam
Group
Pros:1) excellent location for shopping.
Ak A. from Brunei Darussalam
Family with young children
2nd stay here and once again everything perfectly arranged by our lovely host team. With pleasure again!
Dieter from Germany
Couple
Will come back again
GOH from Malaysia
Family with young children
its a convenient place to stay where as its just near the shopping mall.
Muhammad from Brunei Darussalam
Family with young children
Good location
Alison from Hong Kong
Family with young children
The house is great. It is a little bit noisy because the rooms near the road and it is unconvient because of no wifi.
YUEHSHUN from Taiwan
Family with teens
Would be more appropriate if there was a reception counter instead of waiting for someone to come & give the key. Unprofesional.
ROZLIN from Malaysia
Family with teens
Agoda Homes

Accord Regency Serviced Apartment

Entire apartment
Excellent location
- 250 meters from city center
Very good
From 276 reviewsSee what guests said
7.5
/
10
Very good value for money
7.7
Value for money7.7
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.3 km
  • 360 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Select your room
This property is in high demand!Last booked 5 hours ago
Three Bedroom Apartment
Three Bedroom Apartment
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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2 Bed Room Apartment
2 Bed Room Apartment
...
  • Garden view
  • Balcony/terrace
  • 1 single bed and 1 king bed
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 79 m²/850 ft²
  • Balcony/terrace
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What people love about the property

  • 7.2
    Very good

    "Very good location just below shopping mall."

    Elsie

    |

    March 17, 2017

  • 7.6
    Very good

    "Location is excellent!"

    Alison

    |

    April 19, 2018

  • 8.4
    Excellent

    "Convenient location above imago."

    Danny P.

    |

    April 11, 2018

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More about Accord Regency Serviced Apartment

More about Accord Regency Serviced Apartment

8.0
Very good

"Room was super spacious, clean and new."

WAI M.

|

December 6, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"We were having our parent joining us."

Suzanah

|

March 20, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

Check-in/Check-out

Check-in from: 03:00 PM
Check-out until: 11:00 AM

Real reviews from real guests

Agoda Reviews (276)Booking.com Reviews (224)
7.5
/
10
Cleanliness7.3
Facilities7.1
Location8.7
Service6.8
Value for money7.7
Provided by verified guests of Agoda
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All guests (276)
All room types

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Showing 136 verified guest comments
12345
10.0
Exceptional
sarinah from Brunei Darussalam
Family with young children
Three Bedroom Apartment
Stayed 2 nights in August 2018
Perfecto..!!”
First of all we are stay in accord regency apartment: (no receiption- just contact the for the service aprtment) 3bed room.. everything is ok but only all the aircond is not function very well, the air not cold.. we try to contact the person to solve this problem.. but then at last they give us to change the apartment at riverson soho which is same price 3bed room At last we change to riverson soho (same building wit gleneagles hospital)..its duplex room.. i love the place and the interior all modern.. i will recommend to my family and friends. I will stay here again.. just walk to imago also can. The parking also very safety for those drive in here... the place really high standard living.. love it so much.. thumbs up for the services 👍🏻
Reviewed August 22, 2018
8.0
Excellent
MOHAMMED from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 2 nights in November 2018
great place to stay for shopping in imago”
room just one step from imago shopping mall. big size vehicle need to becareful when driving in the parking lot area because there are too tight & narrow coner. room cleanest need to be improve and broken doo should be repair..
Reviewed November 16, 2018
10.0
Exceptional
Tyaren from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 1 night in November 2018
Great! ”
Stay for 1 night. everything is perfect. Good: -Its the same building with imago mall. -free wifi -with 1 master bedroom and single bedroom + 2 extra small single bed. -Free parking -Clean Process checkin: 3+pm Go to their office in riverson area, for the key card for room, building, car park collection, and they'll asked for security deposit Rm200 and + with apartment price. We drive within 5 to 10 minutes go to the apartment. *evrything smooth. Checkout:11+am Go back to their office to return back room, building, car park key card. Deposit Rm200 given back to me Note: Its a apartment, not a hotel like. They dont have any reception counter. They office far from the apartment. So far, Everything is perfect. Recommended.
Reviewed November 14, 2018
8.4
Excellent
Suhartono from Brunei Darussalam
Family with young children
Three Bedroom Apartment
Stayed 3 nights in March 2018
Just nice”
It would be very nice if all room were prepared with kitchen appliances especialy the stove for cooking, & its very confuse for the new comers to check in & out, the agents should stay in one place to pick a key for a room, especialy to check out, we had to find the agent to give back the key at another place far from the room we had stayed. & we doesnt happy because the card for the lift to access to the mall just one card they gave, we are many, at least they gave 2 cards to access, its hard to go different places with one card access with many family. I hope u can improved all of it, & other things its very nice because really near to the shopping complex
Reviewed April 01, 2018
Thank you for choosing us for you recent stay in Kota Kinabalu! it is our pleasure to have you as our guest. 😃 Your review is highly appreciatedand we try to impprove our services. Hope you had a great stay and we looking forward to welcome you again. Thank you so much! Front Office Team Accord Regency Kota Kinabalu
Responded May 04, 2018
Accord Regency Serviced Apartment
4.0
Jacquelyn from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 1 night in January 2019
Inconvenient ”
Stressful stays. It took us around 1 hour to find the agent & 1 hour to find the apartment. Our movement is limited since there’s only 1 access key. But the room was ok.
Reviewed January 09, 2019
6.0
MUHAMMAD from Malaysia
Family with teens
2 Bed Room Apartment
Stayed 3 nights in October 2018
No WiFi, Gym not accessible, cargo elevator ”
No WiFi available as unit owner refuse to invest in fiber broadband. Agoda page clearly mention WiFi available. Unit are in the middle of the block, where’s mobile reception signal are week for most operators. Basically you are in a cave! Gym not accessible for customer, Access card retain by unit owner but it was mention available at Agoda page. Customer has to use cargo elevator to go up!
Reviewed October 17, 2018
7.6
Very good
Kee from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 3 nights in August 2018
Good for Family, Strategic Location”
Rather okay for family stay over since the price is rather low for a serviced apartment. You get most of the required facilities But expect the following cons: 1. No receptionist counter as this is not a full fledged hotel. You need to contact the person in charge to get the access cards. 2. Cleanliness of the rooms is so so but okay for the price. 3. Mattress is not up to expectations as it seems like normal spring-based mattress. It feels hard on your back. 4. Noise could be disturbing to some especially the aircrafts flying by almost now and then. 5. No proper signage so you could be spending time looking for your apartment unit. Overall for the price paid (about MYR220+ per night) it is acceptable. Definitely for family type of stay not for business trip or couple.
Reviewed August 17, 2018
6.4
Good
COLLISK from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 3 nights in July 2018
Great location but abysmal parking”
Great place to stay but always be wary with the residents parking as the instructions are not well laid out..our rooms are also changed to riverson soho in the last-minute but that's acceptable as the ac is broken in one of the condo units..overall stay is fine if ur not in a RUSH
Reviewed July 24, 2018
8.0
Excellent
Rozy from Brunei Darussalam
Family with young children
Three Bedroom Apartment
Stayed 2 nights in December 2018
Great”
near to shopping mall
Reviewed December 12, 2018
8.8
Excellent
adryana from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 1 night in October 2018
Value for money”
Worth the money I paid..spacious and clean.d only problem we have that d toilet door in the master bedroom was broken and a hassle to close and open.overall will come here again for next visit 👍🏻
Reviewed November 01, 2018
10.0
Exceptional
Avelina from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in September 2017
Traveller in a group of 6”
Superb apartment to live in. Just that it wasn't the apartment shown in the picture. It's the one 3 blocks away which believed to be new apartment. We was given it as they said the place we booked earlier was full. Nonetheless the place was even better n bigger and nicer that what we expected
Reviewed December 25, 2017
7.2
Very good
Nadhirah from Brunei Darussalam
Family with young children
2 Bed Room Apartment
Stayed 2 nights in October 2018
Apartment is fine, however a big thumbs down for customer service”
GOOD - apartment attached to Imago. 2 bathrooms available in the 2-bedroom apartment. BAD: Management whatsapped me for ETA and transport-mode a day before check-in. We traveled by plane, i.e. no personal car. I called from the airport, the staff sounded uncertain and flustered, told us to go to their office. Taxi had to drop us off at their office 2 BUILDINGS AWAY from Imago. We had to WALK WITH OUR LUGGAGE to Imago! 1 male staff brought our small hand carry bag, did not help with bigger luggage! He told us if he had checked us in, he would have asked us to go to Imago directly. Decoder for watching TV & internet didn't work. Staff said he would come back to fix it - but never did. We requested for late checkout. The staff did not inform us in advance when we checked-in to go to their office to update our key card on checkout day, so we went to our apartment and was locked out! IMPROVE YOUR CUSTOMER SERVICE PLEASE!!
Reviewed November 06, 2018
6.8
Good
Hye from South Korea
Solo traveler
2 Bed Room Apartment
Stayed 1 night in June 2018
This is not Accord Regency”
This is an apartment unit in KK time square. I had to call after wandering all around and found there is no lobby or reception. When I call phone number this site, one man came down to gate and lead us to unit. Apartment is not ready for is even after 3:00pm. Cleaning condition is not enough even after check in. Only good thing is down stair is shopping mall. There is small swimming pool but we do not use. It definitely demand to describe check in details. If you do not have local phone or roaming phone, do not book this one.
Reviewed October 29, 2018
4.0
Hjh from Brunei Darussalam
Group
2 Bed Room Apartment
Stayed 3 nights in July 2018
loft b16/7@kk time square awful”
no one to greet to handover key when we arrived water heater at masterbed not working no wifi service. they said upgrading, and agency need rm200 deposit if we to use temporary wifi we have to pass card keys to security at loft b because they promised to turn up, but not there.
Reviewed July 11, 2018
4.8
Noorus from Brunei Darussalam
Family with young children
Three Bedroom Apartment
Stayed 2 nights in May 2018
Not a good experience ”
The apartment is in the same building with Imago shopping complex. However, access to the shopping mall is quite tricky as there is no direct access inside the mall. We even had to take two different elevators to go to the apartment. In terms of the apartment itself: 1. There is a leakage in the living hall. The owner / apartment manager had to put a pail in the middle of the living room to catch the water. 2. The door knob of the main bedroom was broken. At one time, we were locked out as we could not open the door. 3. The ventilation for the bathroom is not proper. As a result, the bathroom give out an awful smell. 4. There is no proper kitchen. It is just a pantry equipped with microwave and kettle.
Reviewed May 07, 2018
2.0
Zulkefli from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 1 night in April 2018
its a nightmare”
it's a new property but not well maintained. no towel was provided in the room. we requested from the person who gave us a key whoever he said that no housekeeping or anybody to give the towel to us. astro and tv remote not functioning. aircond in bedroom 1 was malfunction, not cold at all. totally not worth it. such a waste of money spending a night in this unit. not recommended at all.
Reviewed April 08, 2018
Thank you for choosing us for you recent stay in Kota Kinabalu! it is our pleasure to have you as our guest. 😃 Your review is highly appreciatedand we try to impprove our services. Hope you had a great stay and we looking forward to welcome you again. Thank you so much! Front Office Team Accord Regency Kota Kinabalu
Responded May 04, 2018
Accord Regency Serviced Apartment
6.0
Shawal from Malaysia
Family with young children
2 Bed Room Apartment
Stayed 2 nights in April 2018
Where’s Signboards....”
Strategic location for shopaholics, but lack of staff. For 1st time customer it’s hard to find hallway to parking loft because there’s no signboards indicated, 3 to 4 times round over the mall(since it’s a huge apartment building with mall inside). Better improved regarding on the signboards for facilitate all customer in the future.
Reviewed April 05, 2018
7.6
Very good
Haji from Brunei Darussalam
Family with young children
Three Bedroom Apartment
Stayed 2 nights in March 2018
No entertaiment.”
No wifi. Not much astro channel to choose.. Only tv1,2,3. The staff just gave us the access card for parking and our room but they didnt show us the direction to our room. We need to find ouself for about half an hour.
Reviewed March 27, 2018
4.8
William from Malaysia
Business traveler
2 Bed Room Apartment
Stayed 3 nights in March 2018
Comes with its inconveniences ”
I do not typically writes negative feedback but there are some issues that has to be highlighted. Some basic amenities are definitely missing: - proper check in or check out procedure or lobby - no internet or wifi provided and the room has poor telco reception - Doesn’t provide residential parking access during our first day of stay. We have trouble finding our ways back into the mall parking to our stay during late night and early morning - Difficulties to reach the staffs for assistances or queries
Reviewed March 27, 2018
7.2
Very good
Md from Brunei Darussalam
Group
2 Bed Room Apartment
Stayed 3 nights in March 2018
Very good”
Can be a great place to stay. The cons is that the facility is limited for us who stay for 4 days, like gym is not accessible to us, the internet connection also a problem one 1 day working the rest 3 days the internet unavailable
Reviewed March 21, 2018
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