Ace Hotel & Suites
Ace Hotel & Suites
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"Room was nice, big and clean."

Kristoffer P.

May 8, 2018

Pool Ace Hotel & Suites
Pool
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Buffet Ace Hotel & Suites
Buffet
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Excellent
Location
8.1
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Excellent
From 1360 reviewsSee what guests said
8.1
Recommended by 94% of guests
Value for money8.0
Distance to city center6.00 Km
Location rating8.1
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport8.1 km
Has restaurantYes
94%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 20 times in the last 24 hours | 22 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • City view
  • 36 m²/388 ft²
  • 1 queen bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • 30 m²/323 ft²
  • Shower
  • 2 single beds
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1 Bedroom Suite
1 Bedroom Suite
...
  • 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Queen Room
Deluxe Queen Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 king bed
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Deluxe Twin with Breakfast
Deluxe Twin with Breakfast
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe Queen With Breakfast
Deluxe Queen With Breakfast
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Deluxe Hot Deal
Deluxe Hot Deal
...
  • 10 m²/108 ft²
  • Non-smoking
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Romantic Special
Romantic Special
...
  • 30 m²/323 ft²
  • Shower
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Junior with Breakfast and Spa**
Junior with Breakfast and Spa**
...
  • Non-smoking
  • Shower
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DELUXE TWIN WITHOUT SPA
DELUXE TWIN WITHOUT SPA
...
  • Shower
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More about Ace Hotel & Suites

More about Ace Hotel & Suites

"I enjoyed my stay."

Reviewed April 13, 2018

Onelia from Philippines

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
6.6 km Filipino, French, Mediterranean
iBread
8.1 km Filipino
Hizon's Cakes & Pastries
8.5 km Filipino
Asian cuisine
Asian cuisine
Tramway Buffet Plaza
2.5 km Asian, Chinese
Rose
2.6 km Asian, Japanese, Sushi
Seoul Galbi
3.2 km Asian, Korean
Chinese cuisine
Chinese cuisine
Hap Chan Tea House
4.3 km Chinese
Chin's Express
5.0 km Chinese, Fast food
Caffe La Lotte Restaurant
6.9 km Chinese

What they offer

"Staffs are nice."

JOHN D. from Philippines

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1360)Booking.com Reviews (293)
8.1
Cleanliness8.3
Facilities8.1
Location8.1
Room comfort and quality8.5
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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1 Bedroom Suite
Junior Suite
Deluxe Queen With Breakfast
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Showing 692 verified guest comments
12345
4.8
Ivan from Philippines
Family with teens
Deluxe Queen With Breakfast
Stayed 1 night in September 2018
It's better to go to the spa directly”
I was thinking that if you book a hotel room, it will give you an unlimited access to the water spa but unfortunately it was not the case. They will give you just 2 tickets per room for a 1 time access maximum of 4 hours in the spa. For the other hotels that we have booked before, you can go to the swimming pool anytime. I guess it is different from a water spa but still it is a facility of the hotel and they should give unlimited access to it for anyone who has booked a room. For the good part, their breakfast was great but it is still not worth it to book a room. My advice to anyone who wants to go to the water spa, just go there directly and don't book a room.
Reviewed September 23, 2018
10.0
Exceptional
Jennifer from Philippines
Couple
Deluxe Queen With Breakfast
Stayed 1 night in August 2018
Repeat guests! Superb stay!”
Happy with our stay and will be back again!
Reviewed September 21, 2018
8.4
Excellent
Simon from Switzerland
Family with young children
Deluxe Queen With Breakfast
Stayed 1 night in September 2018
Very good value in combination with Water Spa entrance”
There was a hick-up at check-in, the booking confirmation showed only free breakfast, no entrance to water spa, even though the room overview and price paid clearly include it. The manager handled it well, however, and we got the entrance tickets. So make sure you double-check whether entrance's included and make a screenshot if necessary. But the rooms are comfortable and clean, good breakfast in combination with spa entrance make it a great idea for a weekend getaway.
Reviewed September 21, 2018
8.8
Excellent
Jeric from Philippines
Family with teens
Junior Suite
Stayed 1 night in September 2018
Love the Junior Suite”
Room was very spacious and the staff were very courteous and helpful.
Reviewed September 18, 2018
8.8
Excellent
Jeric from Philippines
Family with teens
Deluxe Twin with Breakfast
Stayed 1 night in September 2018
Relaxing staycation”
We went there to celebrate my dad's 64th birthday and they extremely enjoyed our stay and was relaxed by the spa facilities.
Reviewed September 18, 2018
9.2
Exceptional
Rizamarie from Philippines
Couple
Stayed 1 night in September 2018
Perfect for Staycation”
Waterspa is amazing, and surprisingly very well maintained even though Ace has been in the business for so long already. Just don't go here on Saturdays- as the spa is so full. Breakfast buffet is awesome! Lots of choices and tastes goood. Hotel is nice, clean, relaxing and has free parking :)
Reviewed September 17, 2018
8.4
Excellent
Wesley from Philippines
Couple
Junior Suite
Stayed 4 nights in September 2018
Great Hotel with one major complaint”
Rooms and bathroom clean, good shower, nice size rooms, buffet food downstairs is really good, The steak house upstairs not so good, they don't know the difference between savory food and dessert. A lot of restaurants in the Philippines has the same problem, they think sugar is a secret ingredient that makes everything taste better, not realizing it destroys the food that is suppose to be savory. Now for the complaint: the buffet is good and on the weekends if you don't have a dinner reservation you probably will not get a place to sit and eat. The hotel should show a little courtesy and give a little priority to their guest and inform them at check-in that the dinner buffet is busy on the weekends and offer to make dinner reservations for them so they will have a place to eat. Not to do so is being extremely rude and unprofessional to their hotel guests. I booked dinner each night for the rest of my stay at ACE at the Shangri-La, a little expensive but awesome food.
Reviewed September 15, 2018
10.0
Exceptional
marco
Group
Stayed 1 night in September 2018
Very Good”
Very Good
Reviewed September 12, 2018
10.0
Exceptional
Ma from Philippines
Family with teens
Deluxe Twin with Breakfast
Stayed 2 nights in September 2018
Great ”
Water spa is best
Reviewed September 11, 2018
10.0
Exceptional
Cristina from Philippines
Family with young children
Deluxe Twin with Breakfast
Stayed 1 night in September 2018
Staff are accommodating”
Love the hydrotherapy massage. One of a kind..
Reviewed September 11, 2018
6.0
Ariel from Malaysia
Family with young children
Deluxe Twin with Breakfast
Stayed 2 nights in September 2018
Above average”
location is good rooms are not clean especially the towels are very old
Reviewed September 10, 2018
9.2
Exceptional
Rosalinda from United States
Couple
Deluxe Queen With Breakfast
Stayed 2 nights in September 2018
Guests should not be charged extra for access in the pool ”
Guests should not be charged extra for access in the pool And extra towels
Reviewed September 07, 2018
9.6
Exceptional
Robert from United States
Couple
1 Bedroom Suite
Stayed 1 night in September 2018
Fun Hotel”
I have stayed at the Ace numerous times. It's water spa is a large indoor water park, including Olympic swimming pool, saunas, lazy river, kiddie pool, hot and cold water pools and my favorite, 25 aqua bubble massage points to relax and enjoy. There are three good restaurants, and two floors of karaoke/videoke rooms in the building. So Ace Hotel is a great place to meet and entertain your friends. Across the street is a hypermarket with a variety of goods. Surrounding the Ace hotel are many good restaurants if you want to try an alternative to the hotel restaurants. In the building is also a convenience store, coffee shop, and ATM machine. Staff are always helpful in obtaining taxis. I intend to return in the future when in MetroManila.
Reviewed September 07, 2018
6.0
Quina from Philippines
Family with young children
Deluxe Twin with Breakfast
Stayed 1 night in September 2018
Above average”
The Sky Garden is too bad
Reviewed September 06, 2018
5.2
generose from Philippines
Family with young children
Junior Suite
Stayed 1 night in September 2018
Spacious room but dirty we saw some cockroaches inside d bath room and at bed sides , ”
Dirty room and bathroom A lot of baby cockroaches seen inside Towels and linens are so old need to be changed Slow wifi
Reviewed September 06, 2018
8.0
Excellent
Kevin from Philippines
Couple
Deluxe Twin with Breakfast
Stayed 1 night in September 2018
Great place for staycation”
You should avail the package with Water Spa and Water Activities. Breakfast Buffet is ok. I suggest to take the buffet at the ground floor instead of the 8th floor. The 8th floor gets crowded easily. Overall the experience was great. Will definitely go back again soon.
Reviewed September 06, 2018
2.0
Lee from Singapore
Business traveler
Deluxe Queen With Breakfast
Stayed 3 nights in September 2018
Normal hotel with bad service ”
Normal hotel with bad service
Reviewed September 06, 2018
8.0
Excellent
Jaymie from Philippines
Family with teens
Junior Suite
Stayed 1 night in August 2018
Long holiday weekend”
The hotel was prepared for the breakfast buffet. They opened both the ground floor and 8th floor restaurant to accommodate the expected turnout of guests.
Reviewed September 03, 2018
8.0
Excellent
Jaymie from Philippines
Family with teens
Junior Suite
Stayed 1 night in August 2018
Long Weekend Holiday”
Booked 2 rooms for my daughter's day. The booking came with 2 free spa access per room but I had a total of 8 people in the group. I got a Metrodeal voucher for the spa access for my 4 additional companions. Lo and behold, half of the group had to queue up because they provided a function room solely for Metrodeal availment on the 3rd floor. Was hoping that my transaction would be accommodated on the ground floor given that I was also a hotel guest with complimentary passes. Inspite of this minor hassle, I believe they tried their best to make the Metrodeal customers feel comfortable while waiting for their turn as they provided a function room with Music Videos playing on a projector screen. They also gave free WIFI access on site to keep the waiting guests preoccupied. The hotel was fully booked and they ran out of addtnl mattresses which is just as well as we were initially informed that the mattress w/ breakfast would cost us PHP1000 but we were billed 1600 upon check out.
Reviewed September 03, 2018
10.0
Exceptional
CLEMENTINE from Philippines
Family with teens
Deluxe Twin with Breakfast
Stayed 1 night in August 2018
Our stay was FUN!”
The water activity was great!
Reviewed September 03, 2018
12345
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