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Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Removed from saved list

8.7

Excellent

3,680 reviews

3,680 reviews

See map

9.5

Exceptional

Location rating score

Exceptional location
Popular landmarks
KL Bird Park 44.2 km
Chinatown - Kuala Lumpur 44.3 km
Central Market 44.6 km
Jalan Alor 44.8 km
Pavilion Kuala Lumpur 45.1 km
Menara Kuala Lumpur 45.5 km
KLCC - Bukit Bintang Pedestrian Walkway 45.6 km
Aquaria KLCC 45.6 km
KLCC Park 45.8 km
Petronas Twin Towers 46.1 km
Nearby landmarks
ERL KLIA2 40 m
gateway@klia2 90 m
Short Term Car Park 'B' 2.3 km
Kuala Lumpur International Airport 2.4 km
Tourism Malaysia at Kuala Lumpur Int'l Airport 2.4 km
Nooodles Satellite Building 2.5 km
KLIA Main Terminal 2.5 km
Long Term Car Park (LTCP) 2.5 km
ERL Railway Station - KLIA 2.6 km
KLIA Satellite Terminal A 3.1 km
2020

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Level 2M, Gateway@klia2, KLIA 2 Terminal, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

40 meters to public transportation

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Announcements by hotel (2)
Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Bar

Restaurants

Room service

This property is in high demand!

15 travelers have booked today.

Value for money8.0
Distance to city center56 km
Location rating9.5
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport2.4 km

Rooms available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Double Plus Room - Max 12 Hours Stay
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double Plus Room
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds or 1 double b...
Enter dates to see prices
Solo Plus Room - Max 12 Hours Stay
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Solo Room - Max 12 Hours Stay
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Solo Room
...
  • Shower
  • Shared bathroom
  • 1 single bed
Enter dates to see prices
Solo Plus Room - 1 Night Stay
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Family Room - Daily
...
  • No Windows view
  • Shower
  • 2 single beds and 1 double ...
Enter dates to see prices
Family Room - 12 Hours
...
  • Room size: 34 m²/366 ft²
  • 2 single beds and 1 double ...
Enter dates to see prices
Solo Plus Room - Nightly
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Plus Room
...
  • Room size: 20 m²/215 ft²
  • No Windows view
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

For those who wish to drive their own cars, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a car park that's close to the hotel.

Is breakfast offered at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Wake up to a great continental breakfast at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. There's an additional charge of 25 MYR for adults and 25 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 features an on-site restaurant for your dining convenience.

What is the smoking policy at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

The closest airport to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is Kuala Lumpur International Airport, 2.3 km away.

What is the closest train, metro, or bus station to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

The closest train, metro, or bus station is ERL KLIA2, 30 m away from Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2.

What restaurants are nearby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2’s neighborhood is Sepang / Kuala Lumpur International Airport which includes popular restaurants such as Dunkin' Donuts, Eden Restaurant @ KLIA and Harrod's.

What popular shopping places are close to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Located in the Sepang / Kuala Lumpur International Airport area, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is close to great shopping choices like gateway@klia2, Nooodles Satellite Building and Mitsui Outlet Park Klia Sepang.

What are popular attractions near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2’s location in the Sepang / Kuala Lumpur International Airport neighborhood makes it close to famous attractions including Sepang International Circuit, Masjid Salak Tinggi and Padang Bola Bandar Baru Salak Tinggi.

What popular beaches are close to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2’s Sepang / Kuala Lumpur International Airport neighborhood also includes Bagan Lalang Beach.

What popular natural sightseeing spots are close to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is located within Sepang / Kuala Lumpur International Airport, which makes it conveniently close to natural sights including PLKN PRINCESS HALIZA, Tadom Hill Resorts and BUY U CAMPGROUND.

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Explore the neighborhood

What people love about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

  • 8.4

    Excellent
    Staff 

    "A simple accommodation with very friendly staff in a prominent location."

    Dave

    |

    September 21, 2022

  • 10

    Exceptional

    "Happy with their service and facilities"

    Nurul

    |

    September 15, 2022

  • 10

    Exceptional

    "Very comfortable stay for those in transit"

    LIM

    |

    September 13, 2022

Property ranking|Compared to 7,095 Kuala Lumpur properties
See all rankings
Location score
9.5/10
Cleanliness score
9.2/10
Couples review score
8.7/10
Service score
8.5/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.7

Excellent
3,680 reviews
Cleanliness
9.2
Facilities
8.3
Location
9.5
Read all reviews >
What travelers say they love:
The room was very comfortable complete with amenities.
Dinna from Indonesia
Business traveler
More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 your home away from home. A stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. Stay connected throughout your stay with free internet access provided. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. The hotel is entirely non-smoking.
Rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have daily newspaper to keep guests entertained. You may be assured to know that bottled water and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.
This hotel's staff and services score higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

106 mentions

Breakfast

42 mentions

Food & Dining

23 mentions

Check in/Check Out

6 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Private bathroom
  • Shower
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

The Green Market Restaurant

  • Cuisine: Asian, Japanese, Korean
  • Menu: Buffet, A-la-carte
Location
Level 2M, Gateway@klia2, KLIA 2 Terminal, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000
Exceptional
Location

9.5

Airports

  • Kuala Lumpur International Airport (KUL)
    2.4 km 20 min drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    44.9 km

Public transportation

  • ERL KLIA2
    40 m
  • KLIA Main Terminal
    2.5 km

Hospital or clinic

  • Pusat Perubatan Pusrawi
    4.3 km 20 min drive

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KL Bird Park
    44.2 km
  • Chinatown - Kuala Lumpur
    44.3 km
  • Central Market
    44.6 km
  • Jalan Alor
    44.8 km
  • Pavilion Kuala Lumpur
    45.1 km
  • Menara Kuala Lumpur
    45.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    45.6 km
  • Aquaria KLCC
    45.6 km
  • KLCC Park
    45.8 km
  • Petronas Twin Towers
    46.1 km

Nearby landmarks

  • ERL KLIA2
    40 m
  • gateway@klia2
    90 m
  • Short Term Car Park 'B'
    2.3 km
  • Kuala Lumpur International Airport
    2.4 km
  • Tourism Malaysia at Kuala Lumpur Int'l Airport
    2.4 km
  • Nooodles Satellite Building
    2.5 km
  • KLIA Main Terminal
    2.5 km
  • Long Term Car Park (LTCP)
    2.5 km
  • ERL Railway Station - KLIA
    2.6 km
  • KLIA Satellite Terminal A
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.
  • This property is not able to accommodate guests who are on self-isolation until a negative COVID-19 PCR test result is produced (e.g. Air Travel Pass, Reciprocal Green Lane, Vaccinated Travel Lane, etc.). Guests are required to contact the property to declare the purpose of the stay prior to check-in. If no declaration made prior to arrival, the booking will be rejected upon arrival at the hotel in the event that the hotel is unable to accommodate the guest(s) under government rules. Guests can state the purpose of their stay under “Special Requests” when confirming their booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 MYR
  • Distance from city center56 km
  • Travel time to airport (minutes)0

Extras

  • Breakfast charge (unless included in room price)25 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 95
  • Year property opened2018
  • Most recent renovation2019
Property announcements



Kindly be informed that Aerotel Kuala Lumpur will be carrying out an Annual Preventive Maintenance ICX 11KV Substation on 18th February 2022, 12.01am until 05.00am, during this time, we will be encountered power shut down in room and public area. Kindly take it into your consideration when you make your booking with us.

Thank you for your support and understanding.

Reviews of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.3
Location9.5
Service8.5
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (608)
8-9 Excellent (250)
7-8 Very Good (228)
6-7 Good (57)
<6 Below Expectation (83)
Time of the year
Mar - May (310)
Jun - Aug (284)
Sep - Nov (316)
Dec - Feb (316)
All guests (3,680)
All room types
All languages

Show reviews that mention 

Showing 1,226 verified guest comments
12345
10.0
Exceptional
Phoi from Malaysia
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in July 2020

Recommended for solo traveller”

Everything is just great.. Its a small comfy and well equipped room.. Slippers.. hair dryer.. Towel.. a bottle of mineral bottle.. there are 3 shared bathrooms with shampoo, shower cream and hand sanitizer provided.. The bathrooms are clean even thou they are shared with the others.. Overall i have a good time spending the night at aerohotel.. Highly recommended for solo travellers who need to stay for long hours at the airport while awaiting for the next flight.. PS: remember to bring along your room access card even if you are just goin to the bathroom.. Or else you wont be able to enter your room and you need to ask for help from the reception.. Like meeee🙈

Reviewed August 02, 2020

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded August 10, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
nik from Malaysia
Business traveler
Double Plus Room
Stayed 1 night in April 2022

Very cosy”

Cosy beds, very clean, nice toilet and bathroom. Near to fast food and food stalls in the terminal. Very quiet and suitable for rest. But during my stay construction work had to be done from floor right above ie drilling at 11pm that had last for 1h (right above the hotel is departure level so any work must be done at night when there are fewer customers). The staffs at customer service, control centre and hotel were very helpful though and understanding. They tried their best to help. Highly recommended for busy and tired traveller.

Reviewed April 08, 2022

See room deals

10.0
Exceptional
Danny from Malaysia
Couple
Solo Plus Room - Max 12 Hours Stay
Stayed 1 night in April 2019

Clean, Hassle-free, Comfortable”

Based on my own experience, I loved the hotel rooms I got. It was a short stay - 6hrs. But I get to rest and freshened up before catching my next flight early morning. It's very comfortable, moderate room size that doesn't make me feel claustrophohic. Walk way very quiet. Very safe. Very convenient. Clean room. Comfortable bed. Value for money. Hassle-free. Rarely, you get noises (children or adult talked too loud) along the corridor, but not a big problem. Not a long term event.

Reviewed January 25, 2020

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Dear guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

Responded March 08, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Shi from Malaysia
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in June 2020

Good for value”

Had to stay overnight at the airport as I have an early flight the next morning. Despite the small size, I find the room very comfortable (with my huge luggages cowering one corner). Very pleased with the room and the shared toilets were kept in clean condition. Would definitely come back and stay if needed. One cons, you can hear the airport announcement in the room. But it's something you can't avoid while staying the night at the airport.

Reviewed June 20, 2020

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded July 02, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
CLIFFORD from Malaysia
Couple
Double Plus Room - Max 12 Hours Stay
Stayed 1 night in August 2019

Transit for next destination ”

It’s the best service, location and price for transit at airport. Forget the days you need to sleep by the walk way, on the bench of the airport or at the food court. Get a good rest with the best 5 star pillow, bed, comforter and nice lighting. The toilet amenities are also 5 star. Nice free meal. Can’t compare with capsule hotel.

Reviewed October 21, 2019

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Dear valued guest, thank you for taking time to share your review with us. It is my pleasure to know that you benefited from Aerotel Kuala Lumpur. We look forward to welcoming you back to Aerotel Kuala Lumpur and ensure that your next visit will be another amazing experience. Thank you.

Responded October 24, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Minawar from United States
Solo traveler
Solo Room
Stayed 1 night in February 2019

Thank you Kuala Lumpur for having this hotel inside amazing terminal at KLIA2”

Super clean, great staff, includes breakfast meal, inside terminal few yards outside luggage claim with plenty of restaurants and shopping choices right there. The best choice for those in overnight or day transit. Malaysia is the best and this hotel too. Please keep giving good rate to continue to be successful.

Reviewed March 02, 2019

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Aiza from Malaysia
Group
Double Plus Room - Max 12 Hours Stay
Stayed 1 night in February 2020

Literally inside KLIA2!”

For those who want to catch early morning flights (in my case i'm using Airasia) this is a good place to stay. Nearby lots of restaurants and shops. But for those who's coming to Malaysia, you need to pass the immigration first. The room is spacious enough and its sparkly clean too. Will stay again if i'm catching flights thru KLIA2

Reviewed March 06, 2020

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Dear guest, Good day to you! Thank you for your wonderful comment. Hope you enjoy your stay at our hotel. Looking forward to serve you again later. Regards, Riko Ariffin Reservation Officer.

Responded March 06, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Sandra from Australia
Couple
Double Plus Room - Max 12 Hours Stay
Stayed 1 night in January 2019

Great for overnight airport transfer ”

We had a room for 12 hours . Room was great , clean and very quiet. Beds where comfortable and the free meal was good , came with a drink as well . Room had everything you need. One of the best showers I have had . Would certainly stay there again.

Reviewed January 18, 2019

See room deals

Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Barbara from Malaysia
Solo traveler
Solo Plus Room - Max 12 Hours Stay
Stayed 1 night in June 2020

Friendly Staff. Cozy Environment. Affordable Price.”

I had a wonderful experience during my stay in this hotel. It is situated within the airport. Staff are all friendly and helpful. The hotel is just one level above the food court. I booked one Solo Plus Room 12 hour. The room is nice with attached bathroom and a large bed. The TV was not functioning well but I did not bother much. The shower was awesome and the WiFi was good. Overall the experience is good and I will definitely book this hotel again. Thank you.

Reviewed June 09, 2020

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded July 10, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Mahdar from Malaysia
Solo traveler
Solo Plus Room - Max 12 Hours Stay
Stayed 1 night in August 2020

Best place to stay in KLIA2”

I have stayed here a few times before and the quality of services is still the same - A 5 stars rating. Booked single room using Agoda but got free upgrade to twin room !! Room was clean, wifi reception is good and the front desk staff was very helpful.

Reviewed August 18, 2020

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded October 14, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Nur from Malaysia
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in January 2022

Best choice at KLIA2 ”

I love my stay here. Everything is clean and comfortable. The staff were also nice and helpful. Since I get the solo room, I hope the hotel could provide lanyard to our room key card so it’s easy for us to bring it to shower. Overall recommended!

Reviewed February 10, 2022

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded February 22, 2022
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Salmi from Malaysia
Couple
Stayed 1 night in December 2018

best hotel in KLIA2 & good breakfast served”

The staff attended us was very helpfull, polite & attentive. Very clean, comfortable & spacious room, lots of TV channels & most important cosy bed. We had a good rest after a long journey before continuing for another hours to next destination.

Reviewed February 18, 2019

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Sim from Malaysia
Solo traveler
Double Plus Room - Max 12 Hours Stay
Stayed 1 night in November 2020

Best location ”

Best place to rest before transit, I booked 12 hours double room with private bathroom, room size just nice, clean and comfortable beds. Staff service is good and friendly. Complimentary take away breakfast good enough with sandwiches, apple and drink.

Reviewed November 12, 2020

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded November 20, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Nurul from Malaysia
Solo traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in October 2019

Worth every penny”

I had a really good deal staying in this hotel. The room is really great with all the amenities provided. Complimentary breakfast was given and free lounge use during the stay. I would love to stay here again if given the opportunity. The only setback was the construction work going on in the middle of the night on the upper floor tenant which cause "tremors" every now and then. But overall the stay in this hotel is worth every penny and it is highly recommended.

Reviewed October 31, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Aerotel Kuala Lumpur. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 01, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Irene from Singapore
Couple
Double Plus Room - Max 12 Hours Stay
Stayed 1 night in June 2019

Very good service ”

This booking was for my parents, they mentioned that their hotel was quiet and very clean. The hotel provides light welcome meal and drink! Overall the stay was pleasant and would recommend this to friends.

Reviewed June 26, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Aerotel Kuala Lumpur. It is my pleasure to know that your parents enjoyed the stay. We look forward to welcoming you and your family back to Aerotel Kuala Lumpur and ensure that your next visit will be another amazing experience. Thank you.

Responded November 14, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.6
Exceptional
Deborah from Malaysia
Family with young children
Family Room - Daily
Stayed 3 nights in January 2022

Young Family stay 3 nights”

We really enjoyed the space and comfort of our Family room. It was clean and had a good amount of space even for kids to play on the floor. The carpets were clean. The bathroom was fresh and clean too. I loved the range of shower gels that they have installed in the rooms. A few small limitations were: not as much hanging hooks for towels or clothes as we would have liked, there was no laundry service which we needed as we were staying in the airport for a few days. The staff were professional and very warm helpful. The whole place was a really comfortable stay. Just be aware to have your dinner before 8pm as most food shops close by then.

Reviewed January 09, 2022

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you!

Responded January 13, 2022
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
IP from Macau SAR, China
Couple
Stayed 1 night in July 2019

Exceptional”

The staffs are very nice. I have booked the date wrongly, but they are so nice to let me change the date. The room is very clean. The location is very convenient. I have early flight in Klia2, so I can sleep longer and no need to hurry.

Reviewed July 08, 2019

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Dear valued guest, thank you for your great review in regard to your recent stay with Aerotel Kuala Lumpur. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.

Responded November 14, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Sally from Malaysia
Group
Stayed 1 night in March 2019

Excellent trip!”

Everything is so perfect just the price quite high.The wifi is good,the food is tasty,the bed is softy,the room is clean,the staff are nice! Definitely will come back whenever I need to stay in airport.

Reviewed March 17, 2019

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Dear Valued Guest, Thank you for staying with Aerotel Kuala Lumpur. We hope you are happy with our service and had a pleasant stay with us. Looking forward to see you again in near future. Thank you! From: Aerotel Kuala Lumpur Team

Responded January 15, 2020
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
10.0
Exceptional
Melissa from Singapore
Solo traveler
Solo Plus Room - Max 12 Hours Stay
Stayed 1 night in September 2019

Clean and nice rooms adequate enough for short stay”

Check in was a bliss and it was a bliss to have a place which is really clean and nice for my stay. Will definitely recommend for any travellers that requires a place for a stop over

Reviewed September 23, 2019

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Dear valued guest, thank you for taking time to share your review with us. It is my pleasure to know that you benefited from Aerotel Kuala Lumpur. We look forward to welcoming you back to Aerotel Kuala Lumpur and ensure that your next visit will be another amazing experience. Thank you.

Responded October 24, 2019
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
9.6
Exceptional
Gerten from Malaysia
Business traveler
Solo Room - Max 12 Hours Stay
Stayed 1 night in June 2022

Good transit hotel”

During my stay, the check-in process at 11pm was fast..the room (solo room) was clean and has comfortable bed. Solo room does not have private bathroom, sharing bathroom was available (did not experience having to wait someone to exit the bathroom). The room size is small (the size of a king size bed). No window. Your sleep may be disturbed by banging doors of those checking out from 4am onwards. Easy checkout process, just return the room key into the chekout box. Suitable for those who needs comfortable bed during transit. Not suitable for those who need quality sleep and claustrophobic. If the price is right, surely will consider to stay here again.

Reviewed July 04, 2022

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