"Host was friendly."
January 14, 2019
390 meters to public transportation
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||3km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||16.7 km|
"Communication was prompt and fast."
December 19, 2018
"It's been a great pleasure stay in Suasana Suite."
June 7, 2018
"A group of many people/ family can stay comfortably due to spacious, clean apartment, facilities was complete and great view."
June 7, 2018
"Great for family with kids."
January 14, 2019
Well-placed in the nightlife, shopping, restaurants area of Kuala Lumpur city, AirPorter Bukit Bintang Residence provides a most conducive spot for you to take a break from your busy days. The excitement of the city center is only 3km away. With its convenient location, the property offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Kuala Lumpur property. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, private check in/check out, taxi service can be enjoyed here.
Experience high quality room facilities during your stay here. Some rooms include flat screen television, cleaning products, clothes rack, complimentary instant coffee, complimentary tea to help guests recharge after a long day. The property offers an excellent variety of recreational facilities, including fitness center, sauna, outdoor pool, children's playground, pool (kids). Enjoy a great location and services to match at AirPorter Bukit Bintang Residence.
"Clean and excellent location"
October 1, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Staff ethan very bad attitute”
Reach 2pm and need to wait until 330 pm. Next day ask to check before 12 noon
Nice View and Facilities”
Good service, easy to walk to nearby place and most exciting is we can view KL tower in front our place.
Superb Service Apartment at Superb Location”
Big, nice view and counfortable condominium.Although no receptionist at the counter, but the staff in charge was a nice guy and really help us a lot. Our family really enjoyed with the stay here.Thanks!
I would not stay here again and do not recommend to anyone.”
"I don't care even if you give me zero stars" said agent. That about summarises the whole experience. Agoda should have listed this in the Agoda Home category, as this was a home managed by an agent. Our troubles started upon arriving at airport when location is not on Grab and declined by several drivers and took a while until we find a car. Upon arriving at building, it was a completely different building name (not disclosed in any of the advert here). We had to ask around. Waited 20 minutes before someone came to get us, showed our room, get our money (RM300, no receipt). We asked for 3pm checkout and agent agreed. Room had faulty AC, heater, etc. Agent seems to pretend to fix but in the end we McGyvered everything. Night before departure, agent says that we need to vacate earlier than 3pm. We didn't make it and agent cut our deposit by RM200. I was traveling with in laws and was embarrassed by whole experience. Best to spend more and stay in a proper hotel.
staff is very friendly. i was late for few hours yet they still gave us a warm welcome. house is super comfortable n clean.
Service is good
Clean and Nice View expecially Night time”
This place very easy to access to nearby MRT/LRT. Also have nice view.
Happy with the stay”
Host was friendly. The apartment is huge. Great for family with kids. Everything was good except that the carpark is very narrow. Aircon was not working for 2 bedrooms, although it is set at 18 deg, it was not cold at all. Luckily there's a fan. Overall it was a great stay besides the faulty air conditioning.
The place ia clean.. Near to bukit Bintang street.. Recommended for the family with children..
foreigner security with bad attitute”
foreigner bodyguard assume me and my daughter not wearing a proper swimming suit while entering swimming pool..im wearing hijab swimming suit (ogival) with my daughter, while swimming, the foreigner security officer came and shout by asking me to came out due to im not wearing correct suit for swimming!...just because im wearing swimming hijab instead of swimming cap...i show to him my entire swimming suit, he asked me to came out poiting to us infront of every guests..when i show to him my entire swimming suit, he asked my unit number and walk away!
Great place! ”
The property is professionally managed by a group of friendly and dedicated individuals. Communication was prompt and fast. The apartment was very clean and beyond our expectations. The swimming pool was awesome too. Overall, we love and liken the place so much. However, for those driving a big car, just be very careful when entering e carpark as the ramps are quite narrow. Just be more careful n patient. Apart from that, you will love the apartment.
Avoid at all cost”
Agent opened our door during stay. Carpark provided at level 8 but our card cannot access level 8 , we have to walk through few stories at carpark. They also required a photo of our IC which we felt so uncomfortable with.
It's an alright place for the price”
We checked in travelling as colleagues for team outing. The host was friendly. The way we accessed the building is a little inconvenient from and to the parking. The pool was okay. The apartment is big, sink in the bathroom in the master bedroom seems clogged and doesn't drain well, takes time, there was a horrible stench from the washing machine area that is in the kitchen, and you need to ensure the doors are closed so you do not have the smell come through till the hall. Other than this, everything else was nice. We liked the big hall space, they had all the necessary utensils you may require to do some light cooking, there is a toaster, microwave, induction cooker, hot shower in both the bathrooms, the we got a bedroom with pool view. They also provide ironing board and iron, there are extra pillows and comforters in the wardrobes. TV has no good channels on but they provide a Bluray player. 1 free parking too. We enjoyed our stay and would most probably come back in the future.
Host Ethan, was very helpful..Great size for 3 family with children. Will definitely come back here if in groups. Thank You Dian & Ethan.
Travel with Group”
Just nice. Be alert, for those who want to book, please do contact the owner before check-in. This is not hotel. A service apartment.
Clean and excellent location
Clean Place but Non-Accomodative Owner”
Our stay was overall alright, except for the communication with the Owner. The place was clean, except for 2nd bathroom that smells bad from the moment we checked in. we booked for 10 people but was only given 6 towels. Staff had to go run to look for additional towels for us when we requested. We had some troubles with the passes they gave us, no clear instructions. parking card did not work initially so we had to get help from the guards. Owner could not accommodate early check in and early check out, owner seems borderline rude. Understand that there is no 24 hour receptionist but even a 30 min compromise could not be agreed on. Attitude of the owner could be improved since we are still paying customers at the end of the day.
Terrible. Never going back there again... EVER!”
Poor service provided. I was made to change rooms in the middle of my stay. I was given a wrong entry card via the letterbox (safety issues). Old mix and match IKEA furniture. Torn towel issued. Units are generally large but dirty as hell. Ants trail everywhere in the house.. toilet, bedrooms and kitchen! FAULTY AIRCON and STINKY TOILET! Carpark lot given is on the 8 floor. So you will need to drive round and round the MSCP to get to your lot. Location is NOT good if you are travelling by foot. I STRONGLY DO NOT RECOMMEND THIS APARTMENT. TOTAL DISAPPOINTMENT!
It is an agent based property. I had to wait for a long time before checking in just because the agent was not at the property. Worse still i had to pay a deposit of rn300 CASH which was so inconvenient since we normally use the credit card for deposit. The agent insisted on receiving cash only. We had to pay in NZD currency which was the only currency we had at the time. There was no mention about this in the property policy in agoda. However, to my dissappointment the agent argued otherwise.
AirPorter Bukit Bintang Residence