Arion Swiss-Belhotel Bandung
Arion Swiss-Belhotel Bandung
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"Good hotel, best"

miki

|

April 2, 2018

Deluxe King - Bed Arion Swiss-Belhotel Bandung
Deluxe King - Bed
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Lobby Arion Swiss-Belhotel Bandung
Lobby
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Interior view Arion Swiss-Belhotel Bandung
Interior view
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Interior view Arion Swiss-Belhotel Bandung
Interior view
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See map Arion Swiss-Belhotel Bandung
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Excellent
Location
8.1
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Arion Swiss-Belhotel Bandung

Excellent location
- Inside city center
- What's nearby?
Very good
From 2204 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.0
Recommended by 85% of guests
Value for money7.7
Distance to city center0.5 km
Location rating8.1
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport3.0 km
  • 280 meters to public transportation

  • Airport transfer

  • Located in heart of Bandung

  • Free Wi-Fi in all rooms!

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Business Suite Room
Business Suite Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 72 m²/775 ft²
  • Street view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
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Family Suite Room
Family Suite Room
...
  • Room size: 65 m²/700 ft²
  • Street view
  • 1 king bed or 1 double bed
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Superior Suite
Superior Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
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Business King Room
Business King Room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 super king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 super king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Business Twin
Business Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Business King
Business King
...
  • Room size: 38 m²/409 ft²
  • City view
Enter dates to see prices
Have a question for Arion Swiss-Belhotel Bandung?

What people love about the property

  • "The room is spacious and clean."

    Norisma

    |

    February 12, 2018

  • "Clean, spacious and good staff"

    ryhana

    |

    January 29, 2018

  • "Everything was good, breakfast was nice, staff was friendly"

    HASNA F.

    |

    January 18, 2018

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More about Arion Swiss-Belhotel Bandung

More about Arion Swiss-Belhotel Bandung

"Nice centralised location."

Mohammad A.

|

February 12, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Lotus Garden Restaurant
860 m Indonesian, Japanese
Ambokueh Kebonjati
1.3 km Indonesian
Baso Enggal
2.2 km Indonesian
American cuisine
American cuisine
KFC BIP
820 m American
TFD (The Food Department) Bistro
900 m American, Asian, European
Cafe Chiba
1.1 km American, Italian, Steakhouse
Asian cuisine
Asian cuisine
Fellen
180 m Asian, Indonesian
Bebek Garang
180 m Asian, Indonesian
Kereta Api Restaurant
220 m Asian, Indonesian

What they offer

"Good location, room is good."

Julie

|

February 23, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2204)Booking.com Reviews (497)
7.8
/
10
Cleanliness7.9
Facilities7.3
Location8.1
Room comfort and quality8.0
Service7.9
Value for money7.7
Provided by verified guests of Agoda
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All guests (2204)
All room types
Showing 1884 verified guest comments
12345
10.0
Exceptional
Norhanin from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018
spacious room”
the room was spacious and clean. the staff also was very friendly and helpful. the hotel was located at a strategic place. only a walk distance to kartika sari and pasar baru. highly recommended.
Reviewed November 13, 2018
Dear Mr. Norhanin Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care Best Regards, Asep Suherman - Room Division Manager
Responded November 13, 2018
Arion Swiss-Belhotel Bandung
8.4
Excellent
Michael from Indonesia
Family with teens
Deluxe Twin
Stayed 2 nights in November 2018
good quality, fair price”
for a hotel with this quality and services, the price and location is superb !
Reviewed November 13, 2018
Dear Mr. Michael. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best Regards, Asep Suherman - Room Division Manager
Responded November 13, 2018
Arion Swiss-Belhotel Bandung
10.0
Exceptional
Norhanin from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018
spacious room and strategic place”
the room was so spacious and clean. the hotel was located at a very strategic place. only walk distance to kartika sari and pasar baru. the staff also was very friendly and helpful. highly recommended
Reviewed November 12, 2018
Dear Mr. Norhanin Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Asep Suherman – Room Division Manager
Responded November 13, 2018
Arion Swiss-Belhotel Bandung
3.6
Percyella from Brunei Darussalam
Family with teens
Family Suite Room
Stayed 4 nights in December 2017
Disappointing”
Stay 4 Night aircon was hot, call for service also no use. Hotel location is scary & creepy, No room service the whole 4 nights stay. Staff and front desk not really helpful, have to wait half an hour for check in.
Reviewed November 12, 2018
Dear Mrs. Percyella. Thank you for your stay at Arion Swiss Belhotel Bandung. I'm disappointed to know that we were unable to meet your expectations. It was clear that we fell short in some areas. I can appreciate how impact that it was to you. Mrs. Percyella please kindly accept our sincere apologize and I'll be truly honor if you would give us another chance to deliver better services on your next stay at Arion Swiss Belhotel Bandung Best Regards, Asep Suherman - Room Division Manager
Responded November 13, 2018
Arion Swiss-Belhotel Bandung
9.6
Exceptional
Lita from Indonesia
Couple
Business Twin
Stayed 1 night in October 2018
review again”
i booked so many room actually inc junior suite, deluxe, family, and business for 3 Night. facility is great and near the train station. near city centre also. but 1 problem is curtain not tick enough still lightning come inside, for a 4 star hotel it quite minus 干净,市中心,如要去唐人区要坐车2-3公里以内(主要是堵车)。靠近火车站和商场。不清真的这里很多。
Reviewed November 08, 2018
Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel Bandung Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. I am truly sorry about the curtain condition did not meet your expectation, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate action for this curtain issues to address the issue and prevent this case happen in the future. We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Best regards, Asep Suherman - Room Division Manager
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Arion Swiss-Belhotel Bandung
8.0
Excellent
Nik from Malaysia
Couple
Deluxe Twin
Stayed 4 nights in October 2018
Good value for money”
Overall it was a good stay.
Reviewed November 08, 2018
Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel It's a greatest pleasure to welcome you to Arion Swiss Belhotel Bandung. We are delighted knowing that you've left with great impression and sharing your experience in Agoda. Thank you very much for letting us know your thoughts and looking forward to meet you again. Best regards, Asep Suherman -Room Division Manager
Responded November 09, 2018
Arion Swiss-Belhotel Bandung
7.2
Very good
aman from Singapore
Solo traveler
Deluxe
Stayed 2 nights in August 2018
Good hotel , very near to railway station”
I took train from JKT to Bandung. the hhote is walking distance from railway station. Friendly staff. Simple 3 star quality hotel .Nothing great to shout about. V
Reviewed November 03, 2018
Dear Mr. Aman, Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding all aspects of our hotel and we are thankful of your constructive feedback since it allows us to provide an opportunity to improve our service quality. Once again, thank you, I expect to have the pleasure to have you again at Swiss Belhotel in the near future. Best Regards, Asep Suherman Room Division Manager
Responded November 07, 2018
Arion Swiss-Belhotel Bandung
8.8
Excellent
Lita from Indonesia
Group
Deluxe King
Stayed 1 night in October 2018
for wedding room”
great at all.... staff i gave 3 star not because staff not good, But staff quantity not enaugh. when i was there once only one staff so many custumer.. so i look she pretty a lot thing to do and no one help her. i took 6 room for 1 day. junior family and deluxe. luckyly i book Busines fr9m agoda because i want connecting room with junior suite. last year they linked connecting with deluxe, but now with business...
Reviewed October 23, 2018
Dear Valued Guest, It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Asep Suherman - Room Division Manager
Responded October 24, 2018
Arion Swiss-Belhotel Bandung
8.8
Excellent
atiqah from Malaysia
Family with teens
Family Suite Room
Stayed 2 nights in August 2018
Good location, comfortable stay”
Very near to city, train station and Kartika sari. Clean hotel room
Reviewed October 20, 2018
Dear Valued Guest, Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding all aspects of our hotel. I expect to have the pleasure to have you again at Swiss Belhotel in the near future. Best Regards, Asep Suherman - Room Division Manager
Responded October 24, 2018
Arion Swiss-Belhotel Bandung
7.6
Very good
Mohd from Singapore
Group
Family Suite Room
Stayed 5 nights in October 2018
Very good”
Pros: hotel staff was pleasant and welcoming. Very helpful and accomodating to every needs. Room and bed was spacious. Housekeeping was satisfying with changes of towels daily and topping up of complimentary mineral water. Cons: The staircase to the 2nd floor in the room was old and shaky. It create a loud thump each time going down the stairs. Unsafe for old folks with weak knee condition. Shower tap was broken and unserviceable during the first day of the stay. Maintenance staff came to check and rectify but still the tap became unserviceable after a few of us had shower. And the shower dispense only hot water. After another complain the next day, the maintenance team change the whole shower tap and it works perfectly with hot and cold water. Kudos to the maintenance team for their efficiency.
Reviewed October 17, 2018
Dear Valued Guest, Warmest Greetings from Arion Swiss-Belhotel Bandung Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit. Warm Regards, Asep Suherman - Room Division Manager
Responded October 18, 2018
Arion Swiss-Belhotel Bandung
8.8
Excellent
NAWAL from Malaysia
Family with teens
Family Suite Room
Stayed 3 nights in July 2018
Excellent”
We stayed in Family Suite and its very beautiful and pleasant holiday for my family. Near to main attractions and good breakfast.
Reviewed October 03, 2018
Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Room Division Manager
Responded October 06, 2018
Arion Swiss-Belhotel Bandung
7.2
Very good
HSU from Taiwan
Couple
Deluxe King
Stayed 2 nights in September 2018
Very good”
good & near the train station
Reviewed September 28, 2018
Dear Valued Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best regards, Asep Suherman - Room Division Manager
Responded October 06, 2018
Arion Swiss-Belhotel Bandung
6.8
Good
Muhamad from Indonesia
Family with young children
Deluxe King
Stayed 1 night in September 2018
The toilet was bad for wheelchair bound”
The hotel was nice & clean but: 1. Toilet was very bad for wheelchair bound client like me it is soo difficult to enter the toilt. 2. The restaurant was completely nit avsilabke for the package they offered for eg the Foodfestival as they cater for the wedding client!!! 3. Seimming pool was also closed fir wedding client
Reviewed September 24, 2018
Dear Mr. Muhamad, Warmest Greetings from Arion Swiss-Belhotel Bandung! First, we would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. Please rest assured we have addressed this with the team to ensure we improve on this. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit. Warm Regards, Asep Suherman - Room Division Manager
Responded September 25, 2018
Arion Swiss-Belhotel Bandung
8.4
Excellent
Anis from Malaysia
Group
Family Suite Room
Stayed 2 nights in September 2018
excellent hotel at good price”
i booked family room and it was spacious. The location is excellent with a lot of public transport around. Food range for breakfast were satisfied
Reviewed September 11, 2018
Dear Mrs. Anis, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at Arion Swiss Belhotel Bandung and we hope that you will consider us for your next trip! Best regards, Asep Suherman - Room Division Manager
Responded September 12, 2018
Arion Swiss-Belhotel Bandung
6.4
Good
Angky from Indonesia
Family with young children
Family Suite Room
Stayed 1 night in August 2018
Good”
-seberang hotel ada lontong kari enak - menu sarapan bervariasi walau rasa biasa saja - lemari gesernya bobrok, tangga family room curam - kasurnya nyaman - resepsionis kurang komunikatif - utk antar jemput stasiun harus booking sehari sebelumnya. Dan jika mereka salah pintu saat jemput, harus kita yang menghampiri walau bawa 3 anak, 2 koper, kembali menyeberangi rel dan naik turun 2 gerbong. - kurang hangat sambutan di resepsionisnya. Saya pikir jika family suite akan disikapi lebih ramah.
Reviewed September 05, 2018
Dear Valued Guest, It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Please be assured that I will coordinate the plans for these enhancements with the department concern. We will do rectification for those particular issues. We will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best regards, Asep Suherman - Room Division Manager
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Arion Swiss-Belhotel Bandung
8.8
Excellent
prima from Indonesia
Family with young children
Family Suite Room
Stayed 2 nights in August 2018
family friendly hotel”
The family suite was comfortable, but the stair to upfloor too steep for children. Breakfast was delicious with so many kind menu. Hotel location was near station so easy to access and to go everywhere
Reviewed August 27, 2018
Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Room Division Manager
Responded September 06, 2018
Arion Swiss-Belhotel Bandung
9.6
Exceptional
Ujang from Malaysia
Couple
Deluxe King
Stayed 3 nights in August 2018
Privacy and fair”
For relaxation and resting this is the place t worth it.
Reviewed August 25, 2018
7.6
Very good
Gunawan from Indonesia
Family with young children
Presidential Suite
Stayed 2 nights in August 2018
Nice Location”
Great hotel with nice location...just a few steps to train station...local food nearby... The building was old,the room is average..
Reviewed August 20, 2018
Dear Valued guest, We very much appreciate your comments regarding your stay at Arion Swiss Belhotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Asep Suherman - Room Division Manager
Responded September 06, 2018
Arion Swiss-Belhotel Bandung
5.6
matt from Singapore
Couple
Business Twin
Stayed 3 nights in August 2018
very sad experience”
used to stay here whenever i visit bandung. but this time makes me feel really sad about the hotel. all the facilities turned old and not well maintained. the aircon not working properly, cannot adjust and very noisy. life from carpark to upstairs closed. wifi very slow. this totally ruined my experience. booked for 3 days only stayed for 1 day...
Reviewed August 13, 2018
Dear Mr. Matt, It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I have noted your observations and recommendations for improvements.Please be assured that I will coordinate the plans for these enhancements with the department concern. We will do rectification for those particular issues. We will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best regards,Asep Suherman - Room Division Manager
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Arion Swiss-Belhotel Bandung
3.2
Afiqah from Malaysia
Family with young children
Family Suite Room
Stayed 3 nights in July 2018
Unpleasant stay”
The hotel need a major refurbishment. The room and bathroom is very dirty. The food is not as good as our first few stays few years back. We’re very unhappy with our stay.
Reviewed July 22, 2018
Dear Mrs. Afiqah, Warmest greetings from Arion Swiss Belhotel Bandung It is with sincere regret that we note your dissatisfaction with the quality of your stay, as we always strive to deliver our best, we will highlight the cleanliness to our Housekeeping team for continuously improved the quality. As well as the improvement Breakfast quality I truly hope you will have the opportunity to stay with us again and allow me to show you the improvement we made in this matter. Once again thank you so much for sharing the information and the advice given. Sincerely yours, Asep Suherman - Room Division Manager
Responded July 24, 2018
Arion Swiss-Belhotel Bandung
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