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Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa
Arizona Grand Resort & Spa

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8.2

Excellent

456 reviews

456 reviews

Housekeeping16
Children's activities4
Swimming Pool2
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Phoenix Zoo 8.6 km
Desert Botanical Garden 10.2 km
South Mountain Park 10.8 km
Chase Field 12.0 km
Old Town Scottsdale 13.9 km
Heard Museum 14.4 km
Camelback Mountain 16.5 km
Butterfly Wonderland 21.9 km
Taliesin West 28.3 km
Musical Instrument Museum 32.7 km
Nearby landmarks
Arizona Grand Golf Course
Phantom Horse Golf Club 370 m
University Of Advancing Computer Technology Inc 770 m
Arizona Mills 1.2 km
SEA LIFE Arizona Aquarium 1.2 km
Beyond Expectation Dental 2.1 km
Amphitheatre 2.9 km
Dick and Jane Neuheisel Sister Cities Garden 2.9 km
Tempe Diablo Stadium 3.0 km
The Dump 3.0 km

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway, Tempe South, Phoenix (AZ), United States, 85044 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tempe South part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Complimentary WIFi in all rooms

Hot tub

Currency conversion service

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Golf course [on-site]

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money7.7
Location rating8.5
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport7.9 km

Rooms available at Arizona Grand Resort & Spa

King Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed and 1 sofa bed
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Deluxe King Suite
...
  • Balcony/terrace
  • Shower
  • 1 sofa bed and 1 king bed
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Queen Suite with Two Queen Beds
...
  • Balcony/terrace
  • Shower
  • 2 queen beds and 1 sofa bed
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Deluxe Queen Suite with Two Queen Beds
...
  • Balcony/terrace
  • Shower
  • 2 queen beds and 1 sofa bed
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Deluxe Two Queen Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
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Resort Two Queen Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
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Mobility Accessible King Room
...
  • Room size: 50 m²/538 ft²
  • Shower
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Resort King Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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DOUBLE Resort Suite 2 Queen Beds
...
    Enter dates to see prices

    Frequently asked questions

    Does Arizona Grand Resort & Spa have a hot tub?

    A hot tub is one of the facilities available at Arizona Grand Resort & Spa.

    What time is check-in and check-out at Arizona Grand Resort & Spa?

    Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Arizona Grand Resort & Spa?

    For those who wish to drive their own cars, Arizona Grand Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phoenix (AZ) with private transportation, the resort can arrange car rental for you.

    Is breakfast offered at Arizona Grand Resort & Spa?

    Adults can enjoy breakfast offered with an additional charge of 20 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

    What is the smoking policy at Arizona Grand Resort & Spa?

    Arizona Grand Resort & Spa does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby Arizona Grand Resort & Spa?

    Restaurants including Phantom Horse Grill, Rustler's Rooste and Aunt Chilada's Tempe are popular in Arizona Grand Resort & Spa’s neighborhood which is known as Tempe South.

    What popular shopping places are close to Arizona Grand Resort & Spa?

    Shopping options in Arizona Grand Resort & Spa’s Tempe South neighborhood include Arizona Mills, The Dump and Changing Hands Bookstore.

    What are popular attractions near Arizona Grand Resort & Spa?

    Guests at Arizona Grand Resort & Spa can easily visit SEA LIFE Arizona Aquarium, Amphitheatre and Dick and Jane Neuheisel Sister Cities Garden located in the Tempe South area.

    What popular natural sightseeing spots are close to Arizona Grand Resort & Spa?

    Arizona Grand Resort & Spa’s nearby natural sights include The Farm at South Mountain located in the same Tempe South area.

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    Explore the neighborhood

    What people love about Arizona Grand Resort & Spa

    • 10

      Exceptional

      "Super family friendly."

      Tonya

      |

      June 13, 2022

    • 8.4

      Excellent
      Spaciousness

      "Nice rooms regarding space and amenities."

      Joe

      |

      June 8, 2022

    • 8

      Very good

      "We had a nice time and stay at the resort."

      Lisa

      |

      June 5, 2022

    Property ranking|Compared to 525 Phoenix (AZ) properties
    See all rankings
    Room size
    135 sqm.
    Location score
    8.5/10
    Cleanliness score
    8.4/10
    Value for money score
    7.7/10
    Bigger than
    99
    %
    of Phoenix (AZ) properties
    Better than
    97
    %
    of Phoenix (AZ) properties
    Better than
    97
    %
    of Phoenix (AZ) properties
    Better than
    96
    %
    of Phoenix (AZ) properties
    Overall rating:

    8.2

    Excellent
    456 reviews
    Cleanliness
    8.4
    Facilities
    8.2
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    We love AZ grand, definitely recommend
    Vickie from United States
    Family with older children
    More about Arizona Grand Resort & Spa

    More about Arizona Grand Resort & Spa

    Arizona Grand Resort & Spa

    Arizona Grand Resort & Spa is a distinct addition to Phoenix (AZ) and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Arizona Grand Resort & Spa.
    All offerings provided by Arizona Grand Resort & Spa help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Car hire services provided by Arizona Grand Resort & Spa makes it easy to plan your day trips, sightseeing, and more around Phoenix (AZ). For guests arriving by car, parking is provided free of charge.
    Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Arizona Grand Resort & Spa.
    For health reasons, smoking is not permitted anywhere inside the resort.
    A range of amenities is offered in guestrooms at Arizona Grand Resort & Spa. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at Arizona Grand Resort & Spa, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
    Don't worry about being thirsty as mini bar is provided in some guestrooms. Arizona Grand Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Arizona Grand Resort & Spa you can even have groceries delivered to your room with their convenient service.
    A day in will be as fun as a day out with ranges of recreational activities offered at Arizona Grand Resort & Spa. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool. At Arizona Grand Resort & Spa, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar.
    Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports. Fun in the water is easy with aquatic activities available, like water park. Available in-house recreation activities include horse riding.
    Challenge your travel group members or other guests to competitive fun, with the resort's ping-pong table, tennis court, golf course on site and hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


    Reasons to stay here

    Find rooms here that are cheaper than 98% of all other options in the city.
    Compared to other accommodations in Phoenix (AZ), facilities here are rated higher than 97% of them.
    According to guests who stayed here, this resort's room comfort is rated higher than 98% of other accommodations in Phoenix (AZ).

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    Amenities and facilities
    Excellent
    Facilities

    8.2

    Most talked about facilities

    Food & Dining

    16 mentions

    Swimming Pool

    8 mentions

    Housekeeping

    7 mentions

    Car Park

    1 mention

    Languages spoken

    • English

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Golf course [on-site]
    • Hiking
    • Horseback riding
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Steam room
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Table tennis
    • Tennis court
    • Ticket services
    • Tours
    • Water park
    • Water sports (non-motorized)

    Cleanliness and safety

    • Body thermometer
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Grocery delivery
    • Poolside bar
    • Restaurants

    Services and conveniences

    • Cash withdrawal
    • Contactless check-in/out
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Food delivery
    • Gift/souvenir shop
    • Hair salon
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Exterior corridor
    • Front desk [24-hour]
    • Pets allowed

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • A/C
    • Balcony/terrace
    • Coffee/tea machine
    • Complimentary drinking water
    • Desk
    • DVD/CD player
    • Hair dryer
    • Heating
    • Individual air conditioning
    • Iron and ironing board
    • Linens
    • Lock box in room
    • Mini bar
    • Mirror
    • Phone
    • Private bathroom
    • Satellite/cable channels
    • Separate living room
    • Shower
    • Sofa
    • Streaming movies
    • Streaming service like Netflix
    • Toiletries
    • Towels
    • Wi-Fi
    • Wi-Fi [complimentary]
    Location
    8000 South Arizona Grand Parkway, Tempe South, Phoenix (AZ), United States, 85044
    Excellent
    Location

    8.5

    Public transportation

    • Mill Ave / 3rd St
      6.6 km
    • Veterans Way / College
      6.6 km

    Airports

    • Phoenix Sky Harbor International Airport (PHX)
      7.9 km

    Hospital or clinic

    • Beyond Expectation Dental
      2.1 km

    Shopping

    • Arizona Mills
      1.2 km

    Convenience store

    • Circle K
      670 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Phoenix Zoo
      8.6 km
    • Desert Botanical Garden
      10.2 km
    • South Mountain Park
      10.8 km
    • Chase Field
      12.0 km
    • Old Town Scottsdale
      13.9 km
    • Heard Museum
      14.4 km
    • Camelback Mountain
      16.5 km
    • Butterfly Wonderland
      21.9 km
    • Taliesin West
      28.3 km
    • Musical Instrument Museum
      32.7 km

    Nearby landmarks

    • Arizona Grand Golf Course
    • Phantom Horse Golf Club
      370 m
    • University Of Advancing Computer Technology Inc
      770 m
    • Arizona Mills
      1.2 km
    • SEA LIFE Arizona Aquarium
      1.2 km
    • Beyond Expectation Dental
      2.1 km
    • Amphitheatre
      2.9 km
    • Dick and Jane Neuheisel Sister Cities Garden
      2.9 km
    • Tempe Diablo Stadium
      3.0 km
    • The Dump
      3.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from16:00
    • Check-out until11:00

    Extras

    • Breakfast charge (unless included in room price)20 USD

    The property

    • Number of rooms 744
    Property announcements

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of Arizona Grand Resort & Spa from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.4
    Facilities8.2
    Location8.5
    Service8.2
    Value for money7.7
    High score for Phoenix (AZ)
    Rating
    9+ Exceptional (78)
    8-9 Excellent (22)
    7-8 Very Good (23)
    6-7 Good (13)
    <6 Below Expectation (44)
    Time of the year
    Mar - May (63)
    Jun - Aug (76)
    Sep - Nov (20)
    Dec - Feb (21)
    All guests (456)
    All room types

    Show reviews that mention 

    Showing 181 verified guest comments
    12345
    9.2
    Exceptional
    Robin from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 3 nights in April 2019

    Amazing!”

    We absolutely loved staying at Arizona Grand Resort and Spa. The resort is beautiful. My kids loved the water park especially the slides. I loved the poolside service. Drinking pina coladas and eating delicious food next to the pool was so much fun. All of the employees that we passed said hello and were very kind. The only suggestion I have is for families it would be great if there was a microwave and room in the mini bar refrigerators for leftovers.

    Reviewed April 24, 2019

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    10.0
    Exceptional
    Chantelle from United States
    Family with teens
    Queen Suite with Two Queen Beds
    Stayed 1 night in August 2018

    14th Birthday Party sleep over with friends, perfect place for this!”

    I can’t say enough good things about Arizona Grand Resort and Spa! It greatly exceeded my expectations. I had four 14 year old boys. Our room was for 6 (two queen beds and a sleeper couch). The couch was in a separate room with another TV. (Living room). Nice large table in this room and a sink wet bar area. Works out really well. The rooms are fancy and newly remodeled. I visited all six pools and was impressed. The water park also exceeded my expectations. Top notch experience!

    Reviewed August 27, 2018

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    9.2
    Exceptional
    William from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 2 nights in April 2018

    Weekend in Phoenix”

    Nice hotel! With a great Waterpark. The hotel is huge with a confusing layout. Took a while to get our bearings and how best to get to room, car, pools, etc. The staff was extremely friendly and the waterpark was great. Dont plan on bringing your own drinks to the park. You need to buy drinks from the bar (no big deal.) My 5 year old was bummed he was not tall enough to go on the slides. Believe you need to be 48". Park closed earlier than we liked 5pm and 6pm on weekends. Overall was a great trip. The family had fun and the kids did not want to leave. Good value as the room was larger than expected. Clean with friendly staff. Thank you AZ Grand Resort & Spa.

    Reviewed April 24, 2018

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    10.0
    Exceptional
    Kirk from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 2 nights in August 2018

    Great Water Slides for Resort Hotel”

    Great price for a end of summer staycation. Roomy suite for family with young kids. Room slept 6. Very nice water park for a resort this size. Best water slides in Arizona. Golf, tennis, horseback riding. Outlet mall across the street, and wide variety of shopping near by. Fifteen minutes to airport, Arizona State University or downtown Phoenix.

    Reviewed August 04, 2018

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    9.2
    Exceptional
    Carrie from Canada
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 5 nights in March 2018

    Wonderful Vacation”

    Pros: Staff is extremely helpful. They went above and beyond again and again. I cannot say enough about the staff. Amenities were great for us ( kids 4-8...kids have to be 48 inches to ride the slides) Pool at our building was also very nice. Nice temperature, lots of clean towels and lounge chairs. Hot tub is also great. Food was very good. Lots to choose from and very well presented. Cons: The food at the Oasis was very expensive and you cannot take your own food or drinks in to the water park. Thank you Arizona Grand for making this such a memorable vacation for my family!!!

    Reviewed March 19, 2018

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    10.0
    Exceptional
    Renee from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 1 night in April 2018

    We love staying at Arizona Grand”

    Beautiful resort, perfect sized rooms for families, and a water park! This is our second visit to Arizona Grand and it won’t be our last.

    Reviewed April 05, 2018

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    9.6
    Exceptional
    Yonder from United States
    Family with young children
    King Suite
    Stayed 2 nights in June 2018

    Family Resort ”

    I absolutely loved everything about this resort! We have children age range 5-16, and my 5 year old said it feels good to be a kid! That alone signifies what this resort is about. Priceless memories, friendly staff, clean rooms, excellent accommodation for getting you around the resort!! The only con is the price of drinks and food is expensive but hey resorts have to make their money so feed your kids before swimming, make sure they are hydrated and you are allowed to bring your own bottle of waters. Highly recommended for a family or even couples!!

    Reviewed June 13, 2018

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    9.6
    Exceptional
    Henry from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 2 nights in June 2018

    Excellent facility with water park included.”

    Rooms are very nice with plenty of space for a family of 5. Water Park at the resort has three slides, a lazy river and a wave pool. Where our rooms were located also had a regular pool. We ordered room service pizza for dinner after a long drive and it was excellent. Room service adds a charge for delivery and gratuities to the charge so a $19 pizza will cost $30, but it was worth it. The food in the water park was also very good. They had attendant who took your order and they food was brought to you quickly and was hot when it arrived. Everything we ordered was very good and well prepared. One of the nice things at the included water park was that there was plenty of shaded areas to get out of the sun without having to pay a separate charge for a cabana. The general seating are had attendants that regularly passed by to see if you wanted to order food or drink. Food and drinks are not cheap, but worth what they charge. We had a great time at the resort.

    Reviewed June 10, 2018

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    10.0
    Exceptional
    Lara from United States
    Family with teens
    Queen Suite with Two Queen Beds
    Stayed 3 nights in April 2019

    Awesome Vacation Spot”

    We loved it here! Agora screwed up and didn’t send the reservation to the Resort but the Resort sorted it out - thank goodness! The rooms were clean and modern. I just wished for a fridge besides the mini-bar. The grounds were nice. The Oasis Water Park was perfect for kids. It was clean, had many features so the kids never got bored. I felt safe. Lifeguards everywhere! We brought portable clip-on sun shades so I could be near the pool area and not worry about finding a lounge chair with shade. We made our own and everyone asked about them. I liked the pools near the rooms so when we wanted a bit calmer atmosphere, we headed back towards our room. Lobby restaurant had a good breakfast, too. Food at the Oasis was decent but expensive. And since you can’t bring outside food/drink in, I guess that’s one way of making some money. Parking was easy and near our room. All in all, we had a wonderful trip and already want to go back.

    Reviewed April 26, 2019

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    10.0
    Exceptional
    John from United States
    Family with teens
    Queen Suite with Two Queen Beds
    Stayed 1 night in July 2018

    Great Place to stay in Summer”

    Its very hot in Arizona in July and this hotel was the perfect place to cool off and relax. Very clean facilities and plenty of room. Would go there again.

    Reviewed July 23, 2018

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    10.0
    Exceptional
    cynthia from United States
    Family with young children
    King Suite
    Stayed 3 nights in May 2020

    Great vacation for my family”

    My family and I had a great time. The water park wristbands come with the room price. The waterslides were my boys favorite. The wave pool was amazing and there were lifeguards everywhere. My personal favorite was the lazy river. The bar & grill were nearby, as were the restrooms. A medium size glass of orange juice $8 and an icee $8. The room we selected had a separate bedroom with a freestanding tv. The living room also had a freestanding tv, so the boys were able to connect their consoles to them. Small fridge, coffee maker and small breakfast table. Plenty of eateries within a 15 minute drive. The hotel has an area /pathway for a good walk/hike within the hotel grounds. The only CON is that our room did not come with a tub. We vacationed with 4 other families and their rooms only had a shower as well. Nonetheless my boys had an amazing time! We will return soon.

    Reviewed June 07, 2020

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    7.2
    Very good
    Jenees from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 3 nights in December 2018

    Never pay full price here. ”

    I knew staying in this resort in the winter we wouldn’t be getting the full package. The oasis water park was closed ( which we knew ahead of time), but the normal pools by the buildings were open. We got a good deal on the room, so I can’t be mad, but I would never pay full price for this place even when everything is open. The rooms are super out of date and nothing special. We stayed in a two queen one bedroom. The bathroom was a closet with peeling wallpaper and the balcony was covered in bird poop. Our stay was fine, but not at all worth a $50 resort fee per night. It felt like we were staying in a regular hotel. The grounds are beautiful, but we don’t golf and the water park was closed, so there was nothing for us to do at the resort except swim in the totally average hotel pool by our room. Not a big deal since we had a discounted rate, but for anyone considering this place I’d say spend your money elsewhere or just pay less and go to a hotel.

    Reviewed December 11, 2018

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    10.0
    Exceptional
    Jacqueline from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 3 nights in August 2018

    Exceptional”

    Had a great time had my 91 yr old mom BD on 8/25/18 & BD of 9 yr grand daughter with daughter, son n law, & 2 yr grabdson. Also had relatives from Houma , LA also book room at the hotel , we all had a ball making memories, staff to front desk to housekeeping , also security who had to let be back in my room after I left my key. All of the staff was extremely helpful, professional, & Kind. Thank you have plans to come back..

    Reviewed August 29, 2018

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    7.6
    Very good
    Valerie from Canada
    Couple
    King Suite
    Stayed 1 night in January 2019

    Good customer service”

    We liked the hotel a lot. A bit pricey but hotels in Phoenix are. The suggestion I would make would be to request ( if you are an older couple) a quiet area in the resort. We stayed in the Sedona area and our room was in the ground floor. There was s wedding on property and cars came and went all hours of the night . The noise continued including party noise until 430 in the morning. The staff did offer to move us earlier in the afternoon when it was obvious that there were wedging guests around us. I declined the offer but now regret this. That was my fault. Other than that , everything was lovely. They offered to have us stay an additional night but we couldn't because of a flight leaving the next morning.

    Reviewed January 23, 2019

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    8.4
    Excellent
    Molly from United States
    Family with young children
    Queen Suite with Two Queen Beds
    Stayed 2 nights in June 2018

    A very nice staycation”

    The resort is so big, ask for a room near your activities. If you are there to golf ask for a room near the clubhouse. If you're there for a conference, ask for room near the conference center. If you are there for the waterpark, ask for a room near the water park entrance. Upon check-in you will be charged a $50 Resort fee. I just don't understand why they have additional fees when it is not an option to not pay them, it just makes sense that they should be part of the price. I guess that's how these places get away with advertising things like $99 night rooms

    Reviewed June 23, 2018

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    9.6
    Exceptional
    Jennifer from United States
    Family with young children
    King Suite
    Stayed 1 night in July 2018

    Amazing amentities!”

    Fantastic updated rooms, I recommend floor level near the water park. The water park is the best in AZ, only downside is the pricey food and drinks.

    Reviewed July 06, 2018

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    8.4
    Excellent
    Heather from United States
    Group
    Queen Suite with Two Queen Beds
    Stayed 1 night in June 2018

    Terrible customer service but amazing facilty ”

    Pros were a great pool, slides and lazy river and hotel overall in general was fantastic. The only thing that wasn't so great was the customer service. With the group I was with, with each of us every interaction we had with a staff member at the Grand Resort they had terrible customer service.

    Reviewed July 04, 2018

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    9.6
    Exceptional
    Cathy from United States
    Family with young children
    King Suite
    Stayed 3 nights in April 2019

    It was a great Spring Break hotel for my husband and I and our 12 year old son. ”

    Nice Jing bed, but the pull out was shabby to say the least. The resort is not big enough to pay $20 extra/night to ‘be closer to the water park’ so don’t waste your money on thst(thankfully we didn’t). If you want chairs in the sun, get to the water park at 10:30, or you’ll be in the shade. Food prices at the water park are RIDICULOUS($18 cheeseburger, $5 chips), plan to take a short walk off the premises to get sandwiches/Mexican for half the price.

    Reviewed April 10, 2019

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    9.6
    Exceptional
    Crystal
    Family with teens
    Queen Suite with Two Queen Beds
    Stayed 1 night in June 2018

    We had a BLAST! ”

    Cons: the website said that the hotel fees were included but when we checked in, the hotel held a total of $150, which only $100 was refundable if nothing in the room was damaged. Also I expected the Spa to have hair brushes, unisex deodorant spray, throw away shavers, & face cream. Aside from the additional hidden charges and a few extras, the rest of our stay was Fantastic!!

    Reviewed June 26, 2018

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    8.4
    Excellent
    Justine from United Kingdom
    Family with teens
    King Suite
    Stayed 4 nights in March 2018

    Good value, convenient and fabulous activities”

    Where else would you find a water park in a hotel? Something I’ve never seen before and great for kids. Fabulous outlook from the restaurant and patio onto the golf course. You wouldn’t know you were just off a big freeway making it so convenient for the airport and downtown Phoenix too. The only thing letting the hotel down was the attitude of some of the staff and cleaners. Not very helpful and seemed like they didn’t want to be there.

    Reviewed April 08, 2018

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