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Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone
Art & Music Spa Resort Manatei Hakone

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8.8

Excellent

331 reviews

331 reviews

View10
Food & Dining9
Breakfast9
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
The Hakone Open-Air Museum 610 m
Hakone Gōra Park 1.2 km
Ōwakudani 3.2 km
Hakone Ropeway 3.2 km
Pola Museum of Art 3.5 km
Hakone Venetian Glass Museum 4.4 km
Little Prince Museum 4.7 km
Hakone Shrine / Kuzuryu Shrine Singu 4.9 km
Sengokuhara 5.2 km
Odawara Castle 9.0 km
Nearby landmarks
Kowakidani Train Station 240 m
Miyanoshita Onsen 540 m
The Hakone Open-Air Museum 610 m
Miyanoshita Train Station 710 m
Chokoku no Mori Train Station 720 m
Horai Garden 770 m
Chisuji Falls 800 m
Horaien Bus Station 860 m
Gora Onsen 890 m
Okada Museum of Art 890 m

Art & Music Spa Resort Manatei Hakone

469-1, Miyanoshita, Ashigarashimogun, Hakone, Hakone, Japan, 250-0404 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

220 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Complimentary WIFi in all rooms

Spa

Hot tub

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.5
Location rating8.3
Nearest airportHaneda Airport (HND)
Distance to airport74.1 km

Rooms available at Art & Music Spa Resort Manatei Hakone

Exceptional
Room comfort & quality

9.3

Japanese Style Twin Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Nature view
  • 2 single beds
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Suite Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Nature view
  • 2 single beds and 1 futon
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Premium Suite - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 2 semi double beds
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Superior Twin - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Nature view
  • 2 single beds
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Junior Suite Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 1 sofa bed and 2 semi doubl...
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Special Suite with Semi Open-air Cypress Bath
...
  • Room size: 55 m²/592 ft²
  • Mountain view
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Premium Suite with Semi Open-Air Bath - Hinoki
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Suite with Semi Open-Air Cypress Bath or Cypress Bath or Granite Bath
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 2 single beds and 2 futons
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Junior Suite with Granite Bath
...
  • Room size: 47 m²/506 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Suite with Semi Open-air Hot Spring Bath or Cypress Bath or Granite Bath
...
  • Room size: 40 m²/431 ft²
  • Mountain view
Enter dates to see prices

Frequently asked questions

Does Art & Music Spa Resort Manatei Hakone have a hot tub?

A hot tub is one of the facilities available at Art & Music Spa Resort Manatei Hakone.

What time is check-in and check-out at Art & Music Spa Resort Manatei Hakone?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Art & Music Spa Resort Manatei Hakone?

A stay at Art & Music Spa Resort Manatei Hakone also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Art & Music Spa Resort Manatei Hakone has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hakone with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Art & Music Spa Resort Manatei Hakone?

Wake up to a great continental breakfast at Art & Music Spa Resort Manatei Hakone. Adults can enjoy breakfast offered with an additional charge of 2530 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Art & Music Spa Resort Manatei Hakone?

Art & Music Spa Resort Manatei Hakone features an on-site restaurant for your dining convenience.

What is the smoking policy at Art & Music Spa Resort Manatei Hakone?

Art & Music Spa Resort Manatei Hakone does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Art & Music Spa Resort Manatei Hakone?

The closest train, metro, or bus station is Kowakidani Train Station, 240 m away from Art & Music Spa Resort Manatei Hakone.

What restaurants are nearby Art & Music Spa Resort Manatei Hakone?

Art & Music Spa Resort Manatei Hakone’s neighborhood is Hakone which includes popular restaurants such as Routeone, Iroriya Higashiginzaten and Senshinte.

What popular shopping places are close to Art & Music Spa Resort Manatei Hakone?

Located in the Hakone area, Art & Music Spa Resort Manatei Hakone is close to great shopping choices like Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

What are popular attractions near Art & Music Spa Resort Manatei Hakone?

Art & Music Spa Resort Manatei Hakone’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Art & Music Spa Resort Manatei Hakone?

Art & Music Spa Resort Manatei Hakone is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Art & Music Spa Resort Manatei Hakone

  • 10

    Exceptional
    Staff 

    "Very nice staff, nice mountain view, comfortable room."

    Mengyu

    |

    March 5, 2020

  • 9.2

    Exceptional
    Breakfast

    "Breakfast and dinner were included in the package, and the experience was really great."

    Ferdian

    |

    January 22, 2020

  • 9.2

    Exceptional
    Breakfast

    "We enjoyed dinner and breakfast."

    Jan

    |

    November 5, 2019

Property ranking|Compared to 443 Hakone properties
See all rankings
Cleanliness score
9.3/10
Room comfort score
9.3/10
Service score
9.4/10
Value for money score
8.5/10
Better than
95
%
of Hakone properties
Better than
95
%
of Hakone properties
Better than
93
%
of Hakone properties
Better than
92
%
of Hakone properties
Overall rating:

8.9

Excellent
294 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.3
Read all reviews >
What travelers say they love:
Staff were top notch.
Catherine from United States
Couple
More about Art & Music Spa Resort Manatei Hakone

More about Art & Music Spa Resort Manatei Hakone

Art & Music Spa Resort Manatei Hakone

See more of Hakone and spend less time traveling through it, when you stay at Art & Music Spa Resort Manatei Hakone and experience all the benefits of a truly central location. The true local flavors and culture of Hakone are yours with a stay at Art & Music Spa Resort Manatei Hakone, located just 610 m from the famous The Hakone Open-Air Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Art & Music Spa Resort Manatei Hakone. Stay connected throughout your stay with free internet access provided. Your explorations of Hakone can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Art & Music Spa Resort Manatei Hakone are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Art & Music Spa Resort Manatei Hakone, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Art & Music Spa Resort Manatei Hakone has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Hakone, take some time to venture outside of Art & Music Spa Resort Manatei Hakone. Tourists travel from around the world to see Hakone Ropeway, which is an easy visit just 3.2 km away. You're sure to want to visit Odawara Castle located 9.0 km away, among the most sought-after photographs for anyone visiting Hakone.


Reasons to stay here

This hotel's facilities score higher than 95% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Food & Dining

18 mentions

Breakfast

10 mentions

Housekeeping

6 mentions

View

2 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Hiking
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Heating
  • Lock box in room
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV
Food and dining
Breakfast options
  • Asian
Restaurants on site

HAYAKAWA

  • Cuisine: Japanese
Location
469-1, Miyanoshita, Ashigarashimogun, Hakone, Hakone, Japan, 250-0404
Excellent
Location

8.3

Airports

  • Haneda Airport (HND)
    74.1 km 1.5 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.9 km 1.9 hour drive

Public transportation

  • Kowakidani Train Station
    240 m
  • Chokoku no Mori Train Station
    720 m

Hospital or clinic

  • Ohiradai Clinic
    1.8 km

Convenience store

  • 7 Eleven
    460 m

Cash withdrawal

  • ATM
    190 m
What's nearby

Popular landmarks

  • The Hakone Open-Air Museum
    610 m
  • Hakone Gōra Park
    1.2 km
  • Ōwakudani
    3.2 km
  • Hakone Ropeway
    3.2 km
  • Pola Museum of Art
    3.5 km
  • Hakone Venetian Glass Museum
    4.4 km
  • Little Prince Museum
    4.7 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.9 km
  • Sengokuhara
    5.2 km
  • Odawara Castle
    9.0 km

Nearby landmarks

  • Kowakidani Train Station
    240 m
  • Miyanoshita Onsen
    540 m
  • The Hakone Open-Air Museum
    610 m
  • Miyanoshita Train Station
    710 m
  • Chokoku no Mori Train Station
    720 m
  • Horai Garden
    770 m
  • Chisuji Falls
    800 m
  • Horaien Bus Station
    860 m
  • Gora Onsen
    890 m
  • Okada Museum of Art
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • Children 3-5 years old will be charged 50% of the adult fee.
  • Children 6-11 years old will be charged 70% of the adult fee.
  • Children meal is for children only, if adult meal is required please make booking as adult person.
  • Children fee is paid directly to the property upon arrival.
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • Depending on the number of seats, guests may not be able to attend at their desired time.
  • Children 0-2 years old will be charged JPY 2,530 upon arrival as the facility management fee. (bedding and meal not included)
  • Dinner time starts from 06:00 PM to 07:45 PM.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until18:00
  • Check-out until11:00
  • Reception open until19:00

Extras

  • Breakfast charge (unless included in room price)2530 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 19
  • Room voltage100
  • Year property opened2012

Parking

  • Daily parking fee0 JPY

Reviews of Art & Music Spa Resort Manatei Hakone from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.0
Location8.3
Room comfort and quality9.3
Service9.4
Value for money8.5
High score for Hakone
Rating
9+ Exceptional (103)
8-9 Excellent (31)
7-8 Very Good (22)
6-7 Good (2)
<6 Below Expectation (11)
Time of the year
Mar - May (60)
Jun - Aug (22)
Sep - Nov (47)
Dec - Feb (40)
All guests (294)
All room types
All languages

Show reviews that mention 

Showing 169 verified guest comments
12345
10.0
Exceptional
Cynthia from United States
Family with teens
Junior Suite with Granite Bath
Stayed 2 nights in April 2018

Wonderful Accomodations”

Beautiful view of surrounding forest in our deluxe room with private hot spring bath. Authentic Japanese meals were artfully prepared, fresh and delicious. The staff was amazing and we felt like VIPs throughout our stay. My husband and I both had massages at the spa and they were excellent. Tipping is not customary in Japan, but this staff deserved tips more than anyone we have ever encountered and it felt wrong not tipping. So, we will at least leave this complimentary review so they know we experienced five star service all the way around. We enjoyed our stay - truly the best accommodations on our 19-day trip. Cannot say enough good things about Hakone Hotel Manatei.

Reviewed April 08, 2018

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9.6
Exceptional
CHIA from Taiwan
Family with young children
Junior Suite Non-Smoking
Stayed 2 nights in September 2017

Exceptional”

The meals and service are both wonderful! We are vegetarian, and the hotel prepared big and hearty meals for us, including breakfast and dinner. We enjoyed it very much! Besides, Hakone Hotel Manatei is near the Kowakidani Station and Hakone Open-Air Museum; the attendant can pick up customers in station and drive customers to the museum, it's a very good service! We had a pleasant memory in Hakone Hotel Manatei!

Reviewed October 14, 2017

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10.0
Exceptional
Michele from United States
Couple
Suite Non-Smoking
Stayed 2 nights in March 2015

Exceeded our Expectations!”

Helpful and friendly staff, onsen in the room, customized menu for US visitors

Our stay at the Hakone Hotel Manatei exceeded our expectations! The staff went above and beyond in making this a memorable stay at their hotel. Although the staff spoke very little English, they prepared our dinner menus in English and did their best to answer our questions by using the Internet. They assisted us with our sightseeing plans and even shuttled us to the train station whenever we needed to use the train. Having the onsen in our room was a real plus. We highly recommend this hotel and plan to return.

Reviewed March 30, 2015

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8.8
Excellent
Wilson from Canada
Couple
Japanese Style Twin Room - Non-Smoking
Stayed 1 night in July 2016

Great ryokan to enjoy hakone”

My girlfriend and I stayed here for a night night trip to hakone. The hotel is located at about a 40 mins bus ride from Odawara station and is decently situated near the major hakone attractions. We got the twin room which was very nice and spacious. There are 3 private onsen that any guests can access with no reservation. Would recommend this hakone manatei to anyone looking for a nice ryokan in the area!

Reviewed July 15, 2016

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9.7
Exceptional
James from United States
Couple
Suite Non-Smoking
Stayed 2 nights in March 2015

Friendly and helpful hotel staff”

1) Friendly and courtesy staff. 2) Peaceful and clean hotel room / environment. 3) Good dining arrangement

We gave a highest rating to Hakone Hotel Manatei in regard to friendly and helpful hotel staff, room cleanliness and good food dining. One small issue is the accessibility from Owakudani station to hotel. You cannot walk from the train station to the hotel since there is no side walk on the road, and is very dangerous to walk side by side with passing traffic, especially when you carry luggage. You have to take taxi or call the hotel for pickup.

Reviewed March 13, 2015

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8.7
Excellent
Ganlu from Singapore
Couple
Superior Twin - Non-Smoking
Stayed 1 night in July 2014

breathtaking views, Private onsen in the room~”

Friendly staff, Delicious meals, Free shuttle bus service

The staff is very friendly and polite, I would like to express my gratitude to a gentleman who show us the room and even send us to Gora Station which we didn't expect( the service is so outstanding and impressive) ; The hotel is new and well renovated, The room is spacious with private onsen; Both dinner and breakfast are tasty, the only disadvantage is that the hotel is located a bit far away from the Kowakidani Station (walk about 15-20 mins), but hotel provides the free shuttle bus service to the Kowakidani Statio In overall. we are very satisfied with our stay in Hakone Hotel Manatei, we will come back again~~

Reviewed July 21, 2014

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9.6
Exceptional
Carey
Couple
Japanese Style Twin Room - Non-Smoking
Stayed 1 night in August 2019

A special place”

We loved Manatei Hakone Hotel. From the moment we walked in and changed into the traditional Japanese clothing provided, we were taken to a different world. Onsen, dinner, breakfast (even craft beer)! Wonderful!

Reviewed August 31, 2019

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10.0
Exceptional
Amy from United States
Family with teens
Japanese Style Twin Room - Non-Smoking
Stayed 1 night in June 2016

Relaxing time at Hakone Manatei”

Room overlooking the stream/river was spectacular. Room was comfortable and onsen was great! Meals were also very good. I would definitely return to Hakone Hotel Manatei someday.

Reviewed June 16, 2016

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9.7
Exceptional
Erik from United States
Couple
Suite Non-Smoking
Stayed 2 nights in April 2015

Incredible experience”

The food, the service, the onsen

Our stay here was incredible! It simply could not have been better. The staff was extremely attentive and helpful, and we had exceptional service. We got a suite room with a private onsen and it was absolute perfection. Clean, a very reasonable size, very comfortable, and the bathroom was beautiful. Coming back from a day of hiking and using the shower and onsen was wonderful. The food deserves its own section. Eating breakfast and dinner at the hotel (which are both included) was the highlight of our trip. We ate at very nice restaurants during our stay in Japan, including Hyotei, Ryugin, and Kikunoi, but as crazy as it sounds, the food at Hotel Manatei absolutely belongs in that category. This was not something we expected at all, but really added to the incredible experience that we had here. We will definitely be back, and if you're reading this, I highly recommend booking here.

Reviewed April 21, 2015

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10.0
Exceptional
Heather from Canada
Couple
Junior Suite Non-Smoking
Stayed 1 night in October 2016

Lovely, Relaxing Hakone Accommodation ”

We loved the Hotel Manatei and had a wonderful one night stay. We opted for the room with the private Onsen and highly recommend. Our room was very large and comfortable and the onsen bath was heavenly after a long day of travel. We also opted for the half board, which included the kaiseki dinner and Japanese breakfast - both meals were wonderful. The dinner was probably our best meal in our two week Japan stay. The hotel staff were very warm and friendly and spoke English well enough. We wished we had booked two nights at this great place.

Reviewed November 06, 2016

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9.6
Exceptional
Sophie from United States
Group
Superior Twin - Non-Smoking
Stayed 1 night in November 2017

Amazing Stay with Vegetarian Kaiseki Dinner and Breakfast”

My main reason for choosing Manatei was that they could accommodate vegetarian meal with no fish/seafood as my family and I are all vegetarian. The vegetarian kaiseki dinner and breakfast were amazing! The hotel was conveniently located near Jatsuno bus stop. (Make sure the bus driver knows to stop at Jatsuno bus stop! Our bus driver past it by one stop. Luckily, the next stop over was within 10 minutes of walking.) They also have 3 private onsen for use free of charge. We went during autumn foliage season. The mountain view from our room was beautiful.

Reviewed December 01, 2017

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9.2
Exceptional
Janice from United States
Couple
Suite Non-Smoking
Stayed 2 nights in March 2018

Exceptional”

Bus stop from Odawara station is right by hotel, purchased a Hakone free pass and used it for transportation to & from hotel plus sightseeing. Hotel staff spoke english and were very accommodating. We had a room with a private onsen, what an amazing experience! We could step out on the balcony and see the river flowing by, just totally restful. Dinner & breakfast was amazing, food & service was excellent. I would suggest you pick-up any special drinks or snacks at Odawara station before arriving at the hotel as there is nothing within walking distance. However, the hotel does have vending machines & free coffee throughout the day. Would definitely stay here again if we have a chance to go back to Hakone.

Reviewed March 21, 2018

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10.0
Exceptional
XIAOYI from China
Solo traveler
Superior Twin - Non-Smoking
Stayed 1 night in May 2016

New Hotel Ever”

I can hardly believe there's such a great hotel in the world. It's so relaxing and exhilarating to stay here. Staffs are so nice that you almost feel at home. The traditional Japanese Style dinner and breakfast is delicate and delicious. The big wooden window in my room is my favorite and the mountain view outside is gorgeous. Taking bath here is also joyful. The hotel provide all kind of beauty products. I really enjoy the situation that you don't need to worry about anything. BTW, the bathrobe is so cute. I really appreciate all staffs in Manatei. Thank you all for bringing me such a great experience. I feel at home with you. Hope I can come back here again.

Reviewed July 11, 2016

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9.6
Exceptional
Shaileshni from Australia
Group
Junior Suite Non-Smoking
Stayed 2 nights in April 2017

Leisure”

We had excellent experience staying at Hakone hotel Manatei. The staff were friendly and warm by ensuring we experienced the Japanese hospitality at it's best.

Reviewed April 19, 2017

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9.6
Exceptional
Bonnie from United States
Family with teens
Premium Suite - Non-Smoking
Stayed 2 nights in December 2018

Excellent services. A+ facilities & food”

We are a family of three with a 12 years old. We stayed at the Premium Suite for two nights and it is a fantastic experience. We arrived early around 1 pm just want to leave our luggage, to our surprise, we are able to check in right away. The guest manager gave us very detail plan for our afternoon & the next day's sight seeing. The driver drove us to the Picasso Open Air museum without charge, so we managed to arrive there y 3 o'clock & have enough time to see the whole place ! The food there is amazing, especially the dinner at the first night. They have 8 courses and it was delicious & the portion was just right. The onsen inside the room is awesome, the temperature is just right & the hot tub will fit in a family of 4 ( about 5 feet diameter ). The futon sitting area is also big enough to sleep two more adults. The price might seem steep but when you take out $100 for food per person per day, the price is about right for Hakone, I highly recommend this hotel for families stay.

Reviewed January 13, 2019

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9.0
Exceptional
GUO from Singapore
Couple
Suite Non-Smoking
Stayed 1 night in November 2013

Nice luxury hot spring hotel”

En-suite hot spring bath, nice Kaiseki meals, attentive and helpful staff

Hotel is easily accessible by public transport. It is only about 15 minutes from main Hakone-Yumoto station by bus, and a 3-minute walk from the nearest bus stop. The hotel also provides free pickup and drop-off at the nearest train station. Our room has a very nice en-suite wooden hot spring bath, which overlooks the mountains. 3 private hot spring baths are free to use by guests. Staff were very helpful and tried their best to attend to our requests, although most of them can only speak limited English. Downside of staying at this hotel is that there is no shopping or dining options available nearby by foot, and that wi-fi is not available in the room.

Reviewed November 10, 2013

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10.0
Exceptional
Vickie from United States
Couple
Japanese Style Twin Room - Non-Smoking
Stayed 1 night in November 2016

Wonderful experience”

Service was excellent! We took the Hakone Tozan Train and called them at the phone booth right in front of the station for shuttle service. Shuttle arrived less than 5 mins. They kindly upgraded our room. We had an amazing view and private onsen in the suite. The scenery was surreal. Food was awesome and we had wonderful time during our stay. Staying in this hotel gave us a perfect ending to our Japan trip.

Reviewed December 08, 2016

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8.8
Excellent
Tricia from Singapore
Couple
Stayed 2 nights in April 2019

A very lovely hotel”

We booked a suite with private spring bath for 2 nights. The staff were very friendly and helpful, our breakfast and dinner were AWESOME! Although the hotel is not at the town area, we enjoyed the peaceful and lovely surrounding. Easy to move around Hakone by bus, train, cable car and ropeway. Bus stop is just 1 minute walk from hotel and train station is about 10 mins walk. Highly recommend this hotel! They don't have many rooms so better book early to avoid disappointment! :)

Reviewed April 22, 2019

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10.0
Exceptional
Catherine from Philippines
Couple
Suite with Semi Open-Air Cypress Bath or Cypress Bath or Granite Bath
Stayed 1 night in February 2019

Perfection”

Not once have a given a perfect rating among all the hotels i have stayed before. But Manatei is truly deserving. From location to customer service and the hotel facilities, worth every penny.

Reviewed February 24, 2019

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9.2
Exceptional
Jan from United States
Couple
Suite Non-Smoking
Stayed 1 night in November 2019

Exceptional”

Everyone has to stay in Hakone at least for one night. It’s a nice getaway from the big cities. Bus ride from Odawara station brings you literally right across from the hotel. Staff was great and spoke English very well. It’s worth it to get your own onsen in the room so you can use it whenever you would like. The temperature was perfect. We enjoyed dinner and breakfast. I wished we stayed one more night.

Reviewed November 05, 2019

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