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ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM
ARTE PLUS KL BY PSM

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7.3

Very good

1,113 reviews

1,113 reviews

Housekeeping16
View7
Children's activities5
See map

7.2

Very good

Location rating score

Very good location - 2.88 kilometers from city center
Parking
FREE
Popular landmarks
KLCC Park 3.6 km
Aquaria KLCC 3.9 km
Petronas Twin Towers 3.9 km
KLCC - Bukit Bintang Pedestrian Walkway 4.0 km
Pavilion Kuala Lumpur 4.0 km
Jalan Alor 4.5 km
Menara Kuala Lumpur 4.9 km
Chinatown - Kuala Lumpur 6.0 km
Central Market 6.0 km
KL Bird Park 6.9 km
Nearby landmarks
Fella Design 440 m
Ampang Point Shopping Center 600 m
Ampang Puteri Specialist Hospital 610 m
Embassy of Lebanon 680 m
Embassy of the Republic of Kazakhstan 710 m
Embassy of the State of Qatar 720 m
Jalan Ampang 770 m
High Commission of Sri Lanka 780 m
Gleneagles Specialist Hospital 830 m
Gleneagles Intan Medical Centre 850 m

ARTE PLUS KL BY PSM

Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 55000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the KLCC part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers.

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Highlights

Check-in/out [express]

Airport transport

Complimentary WIFi in all rooms

A/C

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

BBQ facilities

Exercise area

Laundry service

This property is in high demand!

16 travelers have booked today.

Value for money7.3
Distance to city center3km
Location rating7.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport21.9 km

Rooms available at ARTE PLUS KL BY PSM

2 Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed & 1 queen bed & ...
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3 Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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1 Bedroom Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 queen bed & 1 sofa bed
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Studio Apartment
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 sofa bed & 1 queen bed
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Standard Studio
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 queen bed or 1 sofa bed
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Standard 2 Bed Room
...
  • Non-smoking
  • 2 bathrooms
  • 2 queen beds & 2 single bed...
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Double single use
...
    Enter dates to see prices
    Suite Luxury
    ...
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      Shared Room
      ...
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        room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at ARTE PLUS KL BY PSM?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

          How do I get to ARTE PLUS KL BY PSM?

          ARTE PLUS KL BY PSM is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at ARTE PLUS KL BY PSM also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, ARTE PLUS KL BY PSM has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the serviced apartment can arrange both taxis or car rental.

          What is the smoking policy at ARTE PLUS KL BY PSM?

          ARTE PLUS KL BY PSM does not permit smoking in any of its rooms or indoor areas.

          What is the closest train, metro, or bus station to ARTE PLUS KL BY PSM?

          The closest train, metro, or bus station is Jelatek LRT Station, 1.4 km away from ARTE PLUS KL BY PSM.

          What restaurants are nearby ARTE PLUS KL BY PSM?

          ARTE PLUS KL BY PSM’s neighborhood is KLCC which includes popular restaurants such as Soo Kee Restaurant, Bangles and Cat Eyes, Ampang.

          What popular shopping places are close to ARTE PLUS KL BY PSM?

          Located in the KLCC area, ARTE PLUS KL BY PSM is close to great shopping choices like Suria KLCC, Great Eastern Mall and Personal Shopper in KL.

          What are popular attractions near ARTE PLUS KL BY PSM?

          ARTE PLUS KL BY PSM’s location in the KLCC neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

          What popular natural sightseeing spots are close to ARTE PLUS KL BY PSM?

          ARTE PLUS KL BY PSM is located within KLCC, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

          Show more questions
          See map

          Explore the neighborhood

          What people love about ARTE PLUS KL BY PSM

          • 7.2

            Very good
            Staff 

            "the person in charge were very helpful and nice."

            Norshafiqah

            |

            July 2, 2022

          • 9.6

            Exceptional

            "Everything is ok."

            yasmin

            |

            June 26, 2022

          • 10

            Exceptional

            "Good place"

            aryna

            |

            June 20, 2022

          Property ranking|Compared to 6,802 Kuala Lumpur properties
          See all rankings
          Cheapest price score
          Room size
          57 sqm.
          Cleanliness score
          7.8/10
          Value for money score
          7.3/10
          Better than
          95
          %
          of Kuala Lumpur properties
          Bigger than
          95
          %
          of Kuala Lumpur properties
          Better than
          91
          %
          of Kuala Lumpur properties
          Better than
          87
          %
          of Kuala Lumpur properties
          Overall rating:

          7.3

          Very good
          1,113 reviews
          Cleanliness
          7.7
          Facilities
          7.0
          Location
          7.2
          Read all reviews >
          What travelers say they love:
          The studio very clean and comfortable
          Nik from Malaysia
          Couple
          More about ARTE PLUS KL BY PSM

          More about ARTE PLUS KL BY PSM

          ARTE PLUS KL BY PSM

          Wake up to the wonder of Kuala Lumpur with a stay at ARTE PLUS KL BY PSM, located only minutes from the heart of the city.
          The facilities and services provided by ARTE PLUS KL BY PSM ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi, car hire and shuttle services to help you get to where you want to go in Kuala Lumpur.
          Parking is available and free, provided by the serviced apartment for guests with their own transportation. The helpful staff at the front desk can assist you with services including express check-in or check-out. The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
          The serviced apartment is entirely non-smoking, ensuring a clean air environment.
          Experience high-quality room facilities during your stay at ARTE PLUS KL BY PSM. The serviced apartment provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at ARTE PLUS KL BY PSM include a separate living room, as part of the room design. Some selected rooms have television and in-room video streaming to keep guests entertained.
          The serviced apartment also provides guests with a refrigerator in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and towels in some select rooms.


          Dining and things to do

          Guests of ARTE PLUS KL BY PSM can even have groceries delivered to their room for cooking, using the serviced apartment's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
          To fill your days, be sure to check out the fantastic facilities offered at ARTE PLUS KL BY PSM. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy.


          Around the property

          Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 4.9 km away, and you can always show your friends the time you went to Kuala Lumpur.


          Reasons to stay here

          Rooms here are cheaper than 94% of accommodations in the city.
          This serviced apartment's food and dining score higher than 92% of accommodations in the city.
          This serviced apartment stands above the rest with a cleanliness score that beats 91% of accommodations in the city.

          Show more
          Amenities and facilities
          Good
          Facilities

          7

          Most talked about facilities

          Housekeeping

          4 mentions

          Swimming Pool

          3 mentions

          View

          3 mentions

          Food & Dining

          1 mention

          Languages spoken

          • English
          • Chinese [Cantonese]
          • Chinese [Mandarin]
          • Malay

          Accessibility

          • Wheelchair accessible

          Internet access

          • Complimentary WIFi in all rooms
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Exercise area

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • BBQ facilities
          • Grocery delivery
          • Kitchen
          • Vending machine

          Services and conveniences

          • Air conditioning in public area
          • Contactless check-in/out
          • Daily cleaning
          • Disabled facilities
          • Dry cleaning
          • Elevator
          • Food delivery
          • Invoice provided
          • Ironing service
          • Laundromat
          • Laundry service
          • Smoke-free property
          • Smoking area

          For the kids

          • Family room
          • Playground

          Land sports

          • Golf course (within 3 km)

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Fire extinguisher
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]

          Getting around

          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          • Taxi service
          • Transport to airport

          Available in all rooms

          • A/C
          • Clothes dryer
          • Clothes rack
          • Complimentary drinking water
          • Dishwasher
          • Hair dryer
          • Individual air conditioning
          • Iron and ironing board
          • Kitchenette
          • Kitchenware
          • Linens
          • Microwave
          • Non-smoking
          • Refrigerator
          • Seating area
          • Separate dining area
          • Separate living room
          • Shower
          • Sofa
          • Streaming service like Netflix
          • Toiletries
          • Towels
          • TV [flat screen]
          • Washing machine
          Location
          Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 55000
          Very good
          Location

          7.2

          Airports

          • Sultan Abdul Aziz Shah Airport (SZB)
            21.9 km
          • Kuala Lumpur International Airport (KUL)
            46.9 km

          Public transportation

          • Jelatek LRT Station
            1.4 km
          • Dato' Keramat LRT Station
            1.7 km

          Hospital or clinic

          • Ampang Puteri Specialist Hospital
            610 m

          Shopping

          • Pavilion Kuala Lumpur
            4.0 km

          Convenience store

          • 7 Eleven
            630 m

          Cash withdrawal

          • ATM
            340 m
          What's nearby

          Popular landmarks

          • KLCC Park
            3.6 km
          • Aquaria KLCC
            3.9 km
          • Petronas Twin Towers
            3.9 km
          • KLCC - Bukit Bintang Pedestrian Walkway
            4.0 km
          • Pavilion Kuala Lumpur
            4.0 km
          • Jalan Alor
            4.5 km
          • Menara Kuala Lumpur
            4.9 km
          • Chinatown - Kuala Lumpur
            6.0 km
          • Central Market
            6.0 km
          • KL Bird Park
            6.9 km

          Nearby landmarks

          • Fella Design
            440 m
          • Ampang Point Shopping Center
            600 m
          • Ampang Puteri Specialist Hospital
            610 m
          • Embassy of Lebanon
            680 m
          • Embassy of the Republic of Kazakhstan
            710 m
          • Embassy of the State of Qatar
            720 m
          • Jalan Ampang
            770 m
          • High Commission of Sri Lanka
            780 m
          • Gleneagles Specialist Hospital
            830 m
          • Gleneagles Intan Medical Centre
            850 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Pets are strictly not allowed at the property.
          • The property requires a refundable security deposit of MYR 300 upon check-in.
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from15:00
          • Check-out from10:00
          • Check-out until12:00
          • Reception open until18:00

          Getting around

          • Distance from city center3km

          The property

          • Non-smoking rooms/floorsyes
          • Number of restaurants0
          • Number of rooms 50
          • Year property opened2018
          Property announcements

          A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax.

          Reviews of ARTE PLUS KL BY PSM from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.7
          Facilities7.0
          Location7.2
          Service7.2
          Value for money7.3
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (71)
          8-9 Excellent (20)
          7-8 Very Good (41)
          6-7 Good (27)
          <6 Below Expectation (109)
          Time of the year
          Mar - May (56)
          Jun - Aug (76)
          Sep - Nov (78)
          Dec - Feb (58)
          All guests (640)
          All room types
          All languages

          Show reviews that mention 

          Showing 268 verified guest comments
          12345
          9.6
          Exceptional
          Mayen from Singapore
          Business traveler
          Studio Apartment
          Stayed 5 nights in March 2020

          Third time and will still come back! ”

          Service is always great. Abaz is always there to assist even on his day off and managed to arrange our request for a room in tower 3 and Zee was there to assist in person. I managed to get used of the confusing elevator layouts. Arte Plus becomes our favorite place to stay in KL and Luxury Suites Asia becomes our favorite host.

          Reviewed March 15, 2020

          See room deals

          9.6
          Exceptional
          zaidin from Malaysia
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in January 2020

          Excellent Apartment in KL City Center”

          Strategic location, value for money, good cleanliness and various facilities. Enjoy my 2nights stay. Kudos to Arte Plus KLCC Luxury Suites Asia!!

          Reviewed January 29, 2020

          See room deals

          7.2
          Very good
          Husnalrita from Malaysia
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in October 2019

          Very good”

          Arte Plus KLCC by Luxury Suites Asia should tell guest upfront in the website that they required a security deposit of RM300. The check out staff is not that friendly. There is no proper area for registration.

          Reviewed October 16, 2019

          See room deals

          8.0
          Excellent
          Yan from China
          Family with teens
          1 Bedroom Apartment
          Stayed 7 nights in February 2020

          Very good”

          We managed to get the place at a very good price on Agoda, way below the price for similar units in the same building run by other companies. It’s well worth the money we spent. The unit is nice and new. It’s got a kitchen where we could cook, a washing machine and a water purifier that can provide us free drinking water. The service team is not very responsive. We reported a broken chair for days and it never got fixed. The building has a nice gym, a swimming pool and a place where you can enjoy hot tubs. It gave us something to do during our stay and we could use all those facilities for free. The location of the hotel is a little remote from downtown. It costs about 10 rm by Grab to KLCC and 18 rm to KL Sentral. Overall it’s very good, especially for long stay over a week.

          Reviewed March 04, 2020

          See room deals

          10.0
          Exceptional
          Raj from Malaysia
          Couple
          1 Bedroom Apartment
          Stayed 1 night in March 2019

          Fantastic suites ever”

          I had a wonderful experience here. Unit with KLCC and KL Tower view in high floor with private lift. Definitely will visit again. The staff Mr. Wan and Mr. Reza very helpful and friendly. The serviced apartment full with places to visit and must see by own eyes. Too much to explain by words. Best weekend ever.

          Reviewed March 25, 2019

          See room deals

          9.6
          Exceptional
          Maslinda from Malaysia
          Group
          3 Bedroom Apartment
          Stayed 1 night in May 2019

          Nice stay”

          Apart from the check in process and the amount of security deposit needed, I have no further complaint. The unit are clean, Arte facilities are great. Issues (no biggie) were handled swiftly by the staffs.

          Reviewed June 01, 2019

          See room deals

          Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

          Responded August 06, 2019
          ARTE PLUS KL BY PSM
          5.6
          Mohd from Malaysia
          Family with young children
          3 Bedroom Apartment
          Stayed 2 nights in July 2019

          Just No. Book this place only if you are a saint and have all the time in the world to wait. ”

          Pros: Spacious home at affordable rate. Complete amenities. Cons: 1. The person from Luxury Suites Asia gave wrong key code to enter the unit. Did not answer when called, texts were not replied. Answer given by the person who came to the unit to unlock the door (I had to go down to the Security for them to call the supervisor): Fikri works in the afternoon shift. Really tested my patience which is already as thin as onion’s peel. None of them apologised. (I still have the receipt with the wrong number if LSA wants to check). 2. Sofa bed and Single Bed were broken. They came to visit the next day, but the sofa bed was still broken. 3. Waiting for elevator takes forever, and confusing to say the least. Horrible loyout. What’s this? Maze?? 4. Swimming pool is not that big, and crowded like Boxing Day Sales. Water was really cold. Yahoo, winter! 5. Gym and sauna only for residents. 6. Swedish Garden = Plastic Garden. 7. As you can see, I am p***ed with Luxury Suites Asia.

          Reviewed July 22, 2019

          See room deals

          Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

          Responded August 06, 2019
          ARTE PLUS KL BY PSM
          9.6
          Exceptional
          Mayen from Singapore
          Business traveler
          2 Bedroom Apartment
          Stayed 3 nights in February 2020

          Superb service ”

          I booked for a colleague before reading the reviews and when I decided to join her I read all the horrible reviews about the elevators. Indeed it’s inconvenient and confusing and there’s no artistic about it. Other than that, everything was great! Spacious, clean and cozy room. Hanging out in the fantasy garden at night is relaxing. Abaz is really helpful and he’s there to assist you till 12midnight.

          Reviewed March 15, 2020

          See room deals

          7.2
          Very good
          Nurul from Malaysia
          Family with young children
          3 Bedroom Apartment
          Stayed 1 night in September 2019

          Need more improvement on management system”

          Good: 1. the unit house is big , clean and nice. 2.The interior of the property is nice n lovely to take photo. Improve: 1.Check in system 2.More pool or big pool for guest to swim. 3.lift system are to slow and only one lift that link to lazy spa pool..when pick time we need to wait to long for the q..

          Reviewed September 17, 2019

          See room deals

          7.6
          Very good
          Atiqah from Malaysia
          Family with young children
          Standard 2 Bed Room
          Stayed 2 nights in March 2019

          Acceptable”

          Cons: 1. Crowded and limited space to park in main entrance as we need to wait for the staff to assist. 2. I wonder why we need to use Bomba Lift to reach the facilities (Lazy River, Swedish Garden, Gym). 3. The lifts were small and not even private lift for each unit. It's actually the lift card can only access to the dedicated floor which have few units. 5. The swimming pool water very cold for children. Management can consider to use the heat pump. 6. To prepare RM300 for deposit even you have paid full amount for 2 nights. 7. Clogged up in the bathroom once you take shower. The water took few minutes to be gone. Pros: 1. The staff Mr. Rezza was very helpful and patience. He assist us from park the car, get into the apartment and check-out. 2. The 2 bedroom apartment is spacious and clean. It's very convenience to cook and do the cloth washing and drying. 3. CCTV outside the apartment. Used smart door lock. 4. Love the surrounding. Everything you see here is an art.

          Reviewed March 31, 2019

          See room deals

          Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

          Responded August 06, 2019
          ARTE PLUS KL BY PSM
          3.6
          iznan from Malaysia
          Family with teens
          1 Bedroom Apartment
          Stayed 1 night in March 2020

          Very very bad experience‼️”

          I’ve check in with my family once i check we get shock because the there’s no reception just free lance operator came nowhere and handle the registration, after registration they ask for RM300 as deposit as this is the first time using agoda the service apartment ask for so much money, is a quite difficult to me to give them RM300 cash because i check in at 10pm and i only my credit card and debit card and when i ask them about the online transfer the refused. They ask for cash, i’ve to get to the nearest ATM but there’s any. Luckily i my mom have the money and i pay the deposit. The room is 2 room service apartment but for the stay only one room i can use and the other is locked, we check in 4 adults two of us have to use the sofa bed. Tomorrow when we want to checkout another wasted 1 hour, and the bisggest that good the accuse me stealing the tv remote and want to take my RM100 from my deposit. Seriously will not come again, to this Arte KLCC, by Arte Luxury Suites Asia.

          Reviewed March 08, 2020

          See room deals

          9.6
          Exceptional
          Haselina from Malaysia
          Family with young children
          Standard Studio
          Stayed 1 night in March 2019

          Nice place fun for kids”

          The staff was helpful and we had a big room. Didn't expect it to be that big. Anyhow the building management should look into the facilities at the Lazy River. The were a lot of MOSQUITOS! Please make sure you wear proper swimming attire as there's a RM50 fine if you don't! The lifts were a bit confusing but you will have a private lift to your own unit. Other than that the pool was big, loved the hanging garden and the swedish garden! A must with your family

          Reviewed March 28, 2019

          See room deals

          8.4
          Excellent
          ali from Maldives
          Family with teens
          2 Bedroom Apartment
          Stayed 11 nights in December 2019

          The place was nice, but the staff who lease the apartment were not helpful, very bad service”

          Nice recidency Clean Location quiet Lot of problems with lifts, waste lot of time Poor customer care by the leasing people Rude security Too much money for deposit Poor cleaning schedules The leasing people does not answer their phone

          Reviewed January 05, 2020

          See room deals

          6.4
          Good
          Nicole from Malaysia
          Family with young children
          2 Bedroom Apartment
          Stayed 1 night in June 2019

          Bad service. Is a very quiet residential. Nonthing special. ”

          I had reached earlier, contact person in-charge but not informed clearly for check in procedures. Car park at basement totally no phone network at all, unable to go in to lobby also due to all door was locked with access card. The apartment cooking hook not function at all, difficult to call for services. Check in time is late , by 3pm only can check in. After register, need to wait almost 30-45min for staffs assist due to too much or security Procedures for access. Check out also need to wait 20-30min for staff assist. The property is new, for time being everything is clean and comfortable. Property location in deep inside , using waze also need to search 2 times due to front and back door entrance. There is lobby receptionist at lobby which is under different management should be more convenience for the guest.

          Reviewed June 10, 2019

          See room deals

          10.0
          Exceptional
          Eynas from Malaysia
          Family with young children
          2 Bedroom Apartment
          Stayed 1 night in January 2021

          Arte plus great place to stay”

          Great place to stay Cozy, calm & private suite Great loc

          Reviewed January 04, 2021

          See room deals

          7.6
          Very good
          Syiqin from Malaysia
          Family with young children
          2 Bedroom Apartment
          Stayed 1 night in September 2019

          Overall it was good but please take cleanliness more seriously”

          - There were hair strands and dust particles literally everywhere. Only during the day of check in was informed about security deposit. It was not mentioned during the book(Agoda). And the amount is RM300.. - Obviously, any respectable hotel will change all of the sheets, laundry, and linens upon departure of a guest, in order to provide clean and sanitary conditions for the next arrival. But mine was not changed at all. - Please provide sweeper in your unit

          Reviewed September 17, 2019

          See room deals

          6.8
          Good
          Intan from Malaysia
          Family with young children
          1 Bedroom Apartment
          Stayed 1 night in December 2019

          Elevator will spoil your mood ”

          The apartment is clean and very comfort. I have no complain about it. Really safety. The problem is when you want to access to another floor at each tower. There are 3 towers and to access to each facilities such as gym, recreational facilities, indoor pool, you have to go to each tower to find the bomba lift because by using bomba lift only you can access to which floor that provide the facilities. Too sad Bomba lift is too small and all the cleaner also use that lift together with other people. You have to wait more than 20 minutes for the bomba lift which can accomodate up to 5 or 6 people only. You can find more than 10 lift at each tower, but not all lift you can use because your access card can only be used to go to your room. And it really waste my energy, my precious time, and of course it really spoiled your mood in the morning. Not all tower have the facilities that you want to use. The swimming pool is too small. Not suitable for those who want to relax. Not recommended

          Reviewed December 29, 2019

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          9.6
          Exceptional
          Maizatul
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in March 2019

          Experienced stayed at arte plus by luxury suites asia”

          Pro: Clean,affordable,private space, good staff, Cons: washing machine not function at all,inconvenient access to the lift bcoz due to unfinish construction, noisy sound due to construction

          Reviewed March 24, 2019

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          6.4
          Good
          Su from Malaysia
          Group
          3 Bedroom Apartment
          Stayed 1 night in March 2020

          Apart from Friendly staffs, futuristic design, the rest are not satisfactory ”

          Waited at least 30 mins for check in and yet there was no check in counter but a booth. The room smelled of cigarette even though the cleaner has cleaned it. The toilets smelled awful and we have to keep spraying dettol! Access to gym and other facilities is quite confusing because there are many different walkways and lifts to different floors etc. Its like a maze to us and most of the pathways are dark/deem lightings. Before we check out, we were told to throw all our trash to the refuse chamber but we have paid RM60.00 for the cleaning fees and still expect us to throw all the garbage and wash all dishes. Well, we did that anyway as we dont want to create problems to the next tenant. Overall, my friends and I are no impressed with the place. The only plus point was the staffs and management are very friendly and patience.

          Reviewed March 08, 2020

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          8.8
          Excellent
          suhani from Malaysia
          Family with young children
          1 Bedroom Apartment
          Stayed 1 night in September 2019

          satisfaction”

          clean and new hotel..nice decoration with perfect accommodation. recommended to family

          Reviewed September 25, 2019

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          Thank you for choosing to stay with us, we apologize for any inconvenience during your stay and we look forward to see you again.

          Responded September 26, 2019
          ARTE PLUS KL BY PSM
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