Ascott Makati

Serviced apartment
Stay in the heart of Manila
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Excellent
From 1371 reviewsSee what guests said
8.5
91% would recommend to a friend
Ascott Makati
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Lobby
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Lobby
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Swimming pool
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Swimming pool
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9.5 Exceptional location
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9.5Location
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  • Airport transfer

  • 270 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

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Room choices
1 Bedroom Executive
...
  • City view
  • 79 m²/850 ft²
  • 1 king bed
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2 Bedroom Deluxe Suite
...
  • City view
  • 113 m²/1216 ft²
  • 1 queen bed and 1 king bed
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1 Bedroom Classic
...
  • City view
  • 72 m²/775 ft²
  • 1 queen bed
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2 Bedroom Deluxe
...
  • City view
  • 113 m²/1216 ft²
  • 1 king bed
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1 Bedroom Executive Suite
...
  • City view
  • 74 m²/797 ft²
  • 1 king bed
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One-Bedroom Apartment
...
  • City view
  • 74 m²/797 ft²
  • 1 king bed
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Studio Executive Suite
...
  • City view
  • 53 m²/570 ft²
  • 1 queen bed
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Studio Executive
...
  • City view
  • 53 m²/570 ft²
  • 1 queen bed
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1 Bedroom Premier Apartment
...
  • City view
  • 83 m²/893 ft²
  • 1 king bed
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1 Bedroom Deluxe Suite
...
  • City view
  • 73 m²/786 ft²
  • 1 queen bed
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More about Ascott Makati

An overview

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Nearest essentials

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What to eat nearby

Filipino cuisine
Vatel Restaurant Manila
3.4 kmFilipino, French, Mediterranean
iBread
5.2 kmFilipino
Hizon's Cakes & Pastries
5.8 kmFilipino
Asian cuisine
Spices
460 mAsian, Indian, Thai
Pagstop Lounge
570 mAsian
Nihonbashi Tei
1.1 kmAsian, Japanese, Sushi
Chinese cuisine
Hap Chan Tea House
3.2 kmChinese
Joward's Hotpot and Seafoods Restaurant
5.0 kmChinese, Seafood
China Place
5.1 kmChinese

What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (1371)Booking.com Reviews (1222)
8.5
Excellent
Filter by guest type:
Cleanliness8.6
Facilities8.3
Location9.5
Room comfort and quality8.6
Service8.6
Value for money8.0
Provided by verified guests of Agoda
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Showing 1165 verified guest comments
12345
10.0
widagdo from Indonesia
Couple
2 Bedroom Deluxe Suite
Stayed 2 nights in February 2018
Everything is good
Nicely hotel and recommended
Reviewed February 16, 2018
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.
Responded February 20, 2018
Ascott Makati
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6.0
Rey from Philippines
Couple
Deluxe Double
Stayed 2 nights in November 2017
rude check in staff
we encountered a rude check in staff (she must be having a bad day), but the others made up for her. tv in the room is rather small for a hotel of this rating. it's connected to a mall so that's awesome.
Reviewed February 08, 2018
Dear Mr. Rey, I am truly sorry to hear about your unpleasant experience during your check in. While we constantly strive to maintain the highest standards of customer satisfaction, regrettable, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies.I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettable, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Rest assured, your feedback will be relayed to our Guest Service Team and rest assured, necessary guidance will be given to avoid a recurrence of this incident. Thank you. Warm regards, Katrina Apuan-Bacungan Asst. Manager, Guest Service
Responded February 20, 2018
Ascott Makati
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9.6
Bryan from Singapore
Business traveler
Studio Premier
Stayed 3 nights in January 2018
Very good location and Nice big room
Very good location and Nice big room. Bed is a little to the firm side, which i prefer softer. Breakfast spread is so so
Reviewed February 07, 2018
Dear Bryan, Thank you for your feedback. I have highlighted your feedback to our F&B operator and reiterated the need to improve breakfast spread. Our team will continue to monitor their performance and service delivery. Thank you. Regards, Katrina Apuan-Bacungan Asst. Manager, Guest Service
Responded February 20, 2018
Ascott Makati
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10.0
felicitas from Philippines
Family with young children
Studio Premier Twin
Stayed 1 night in January 2018
safe and secure...all amenities within a mall
ascott is perfect if you are travelling with kids...there are tons to do in the mall down stairs and there are 4 interconnected malls in the area so its safe and secure to stroll around even if you are a foreigner...the buffet is great and the service is ever present...i liked my stay here and i think it is the best on manila in terms of walkability
Reviewed January 30, 2018
Dear Felicitas, Thanks for your perfect rating and for considering Ascott as safe and secure. Great to note as well the we were able to attend to your needs and the strategic location of the property worked well for you. We appreciate the support and we look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager
Responded February 02, 2018
Ascott Makati
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9.6
Richard from Australia
Business traveler
Stayed 4 nights in January 2018
Great hotel but with serious issues
At check-in I was given another guests template because we have the same name, showing me all his personal details. Breakfast is disappointing because whilst there is a reasonable selection it sits getting cold.
Reviewed January 29, 2018
Thank you for taking the time to write and share a review here in Agoda. We truly appreciate both your positive and constructive feedback, we will definitely share this with our service leaders for review as required so that corrective actions can be taken. Thank you for your support and we look forward to welcome you back. Sincerely, The Management
Responded February 02, 2018
Ascott Makati
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7.2
Wee from Singapore
Business traveler
Executive Double
Stayed 2 nights in November 2017
Great location but rooms are a little old
Very nicely location but the rooms need to be refurbish.
Reviewed January 28, 2018
Dear Wee, Thank you for taking the time to write and share a review here in Agoda. I'm pleased to share that we have completed the renovation of Ayala Tower and in the process of completing of Edsa tower. Please book the renovated Suites on your future stays with us so that you may experience what the new Ascott Makati has to offer. We appreciate the valued patronage and we look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager
Responded February 02, 2018
Ascott Makati
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8.4
Elvin from Brunei Darussalam
Business traveler
One-Bedroom Apartment
Stayed 2 nights in January 2018
Excellent
The hotel is a bit old, requiees renovation.
Reviewed January 27, 2018
Thank you for taking the time to rate and write a review here in Agoda. Thanks for your constructive feedback. We are pleased to share that the we have completed the renovation of Ayala Tower and on the process of completing for Edsa Tower. We encouraged that you bok the renovated Suites so that you may experience what the new Ascott Makati has to offer. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager
Responded February 02, 2018
Ascott Makati
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8.4
Selina from Philippines
Business traveler
Executive Double
Stayed 3 nights in January 2018
Happy
The room is like an apartment fully furnished. That’s the apartment I want! It is also beside the mall so you wont have a problem for food or anything. Easy access to taxis. Staffs are accommodating and the room is clean. Highly recommended!
Reviewed January 20, 2018
Dear Selina, Thank you for taking the time to write and share a review here in Agoda. Thanks for also highly recommending the property. It's always encouraging to learn whenever our guest is happy and satisfied with our service. Thank you for your support and we look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager
Responded February 02, 2018
Ascott Makati
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9.2
Keane from Philippines
Family with young children
Studio Deluxe Room
Stayed 2 nights in December 2017
great hotel
great hotel. overall experience was awesome
Reviewed January 19, 2018
Thank you for taking the time to rate and write a review here in Agoda. Thanks for tagging the property a great Hotel and it was an awesome stay for you overall. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, Rennan John Reyes
Responded February 02, 2018
Ascott Makati
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9.2
paul from Canada
Couple
Executive Studio Suite (newly renovated)
Stayed 3 nights in January 2018
Exceptional
Great location, awesome breakfast, but very expensive airport pick up service.
Reviewed January 18, 2018
Thank you for taking the time to write and share a review here in Agoda. We truly appreciate both your positive and constructive feedback, we shall definitely consider this as we evaluate and improve our standards and service. Thank you for your support and we look forward to welcome you back. Sincerely, Rennan John Reyes Assistant Residence Manager
Responded February 02, 2018
Ascott Makati
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Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)