Ascott Makati
Ascott Makati
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"It was a beautiful room with lots of windows."

Emily S.

May 11, 2018

Studio Deluxe Room - Guestroom Ascott Makati
Studio Deluxe Room - Guestroom
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Lobby Ascott Makati
Lobby
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Lobby Ascott Makati
Lobby
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Swimming pool Ascott Makati
Swimming pool
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Exceptional
Location
9.5
See all 45 photos Ascott Makati
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Ascott Makati

Exceptional location
Stay in the heart of Manila
Excellent
From 1557 reviewsSee what guests said
8.6
Recommended by 92% of guests
  • 270 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 5 travelers are looking at this property right now
1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 83 m²/893 ft²
  • 1 king bed
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2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • City view
  • 113 m²/1216 ft²
  • 1 queen bed and 1 king bed
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1 Bedroom Classic
1 Bedroom Classic
...
  • City view
  • 73 m²/786 ft²
  • 1 queen bed
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2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • City view
  • 113 m²/1216 ft²
  • 1 king bed
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1 Bedroom Executive Suite
1 Bedroom Executive Suite
...
  • City view
  • 74 m²/797 ft²
  • 1 king bed
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • City view
  • 74 m²/797 ft²
  • 1 king bed
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Studio Executive
Studio Executive
...
  • City view
  • 53 m²/570 ft²
  • 1 queen bed
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1 Bedroom Premier Apartment
1 Bedroom Premier Apartment
...
  • City view
  • 83 m²/893 ft²
  • 1 king bed
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Studio Executive Suite
Studio Executive Suite
...
  • City view
  • 53 m²/570 ft²
  • 1 queen bed
Enter dates to see prices
1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • City view
  • 73 m²/786 ft²
  • 1 queen bed
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More about Ascott Makati

More about Ascott Makati

"The location is very very convenient and easy going around."

Reviewed March 15, 2018

Nami from Japan

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.4 km Filipino, French, Mediterranean
iBread
5.2 km Filipino
Hizon's Cakes & Pastries
5.8 km Filipino
Asian cuisine
Asian cuisine
Spices
460 m Asian, Indian, Thai
Pagstop Lounge
570 m Asian
Nihonbashi Tei
1.1 km Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Hap Chan Tea House
3.2 km Chinese
Joward's Hotpot and Seafoods Restaurant
5.0 km Chinese, Seafood
China Place
5.1 km Chinese

What they offer

"The rooms are very clean, beautiful, and very spacious ."

Marivi from United States

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Family with older children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1557)Booking.com Reviews (1747)
8.6
Cleanliness8.6
Facilities8.5
Location9.5
Room comfort and quality8.6
Service8.6
Value for money8.0
Provided by verified guests of Agoda
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Showing 1248 verified guest comments
12345
10.0
Exceptional
Brenda from Qatar
Group
1 Bedroom Classic
Stayed 4 nights in September 2018
Amazing hotel residence! Amazing staff!”
We really enjoyed our stay in Ascott. The place is strategically placed where we can easily go from one mall to another. It made our stay very enjoyable and convenient as we can easily go to get our groceries in 10 minutes. The best part of the hotel is in the heart of Makati. Will definitely come back here soon!😃
Reviewed September 15, 2018
7.2
Very good
Elvin from Brunei Darussalam
Business traveler
Studio Premier Twin
Stayed 2 nights in September 2018
Very good”
Only available executive lounge. More food choices will be good. Breakfast is fair.
Reviewed September 14, 2018
7.6
Very good
RAMI from Saudi Arabia
Group
2 Bedroom Deluxe Suite
Stayed 1 night in December 2017
location ”
it is not my first time in this hotel. it is one of top 10 hotel in Makati. I have just one suggesting : keep one floor for smokers.
Reviewed September 13, 2018
9.6
Exceptional
Dennis from Philippines
Family with young children
2 Bedroom Deluxe Suite
Stayed 1 night in September 2018
Nice place! ”
Rooms are clean, spacopus and smells really nice!
Reviewed September 10, 2018
10.0
Exceptional
Cathy from United States
Family with teens
2 Bedroom Deluxe Suite
Stayed 6 nights in August 2018
Excellent Hotel”
I highly recommend this Hotel. The staff were so kind and helpful. The room was absolutely beautiful. It was right next to a big mall, close to great places to eat!
Reviewed September 07, 2018
8.4
Excellent
Terry from United States
Family with young children
1 Bedroom Deluxe Suite
Stayed 2 nights in August 2018
Great deal in light of location ”
The hotel is attached to SM Glorietta, a major shopping center in the heart of Makati. In light of the location and the amenities provided, I found it reasonably priced and consequently, would recommend it. Some of the rooms seem aged (I booked 2 different types; one for my family and the other for in-laws) and they were vastly different. Nothing egregious; one was simply more pleasing aesthetically than the other. So inquire prior to making your reservation in order to secure a space that suits your needs and tastes.
Reviewed September 04, 2018
9.6
Exceptional
Jasmine from Singapore
Business traveler
2 Bedroom Deluxe Suite
Stayed 3 nights in August 2018
good location”
Best gym i've seen. very very good location.
Reviewed September 03, 2018
Dear Jasmine, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities, especially our Fitness Center. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
10.0
Exceptional
Jayden from Australia
Couple
Studio Deluxe Room
Stayed 2 nights in August 2018
Very nice hotel”
Great rooms and great service always with a smile I would stay here again and will in the near future, thank you.
Reviewed August 29, 2018
Dear Jayden, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
10.0
Exceptional
Megan from Qatar
Family with young children
2 Bedroom Deluxe Suite
Stayed 1 night in August 2018
Exceptional”
Best staycation by far!!! Thank u Ascott for making my family happy!
Reviewed August 28, 2018
Dear Megan, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We are really glad that you and your family enjoyed your stay! Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
6.0
Judy from United States
Family with young children
Studio Premier Twin
Stayed 4 nights in August 2018
Needs improvement ”
Food served during breakfast needs improvement. Stayed recently at 2 other 5 star rated hotels and satisfied w customer service, food and cleanliness. Requested for a later check out due to rebooking issues from NAIA Tarmac aircraft accident, and was approved by their staff the night before. However, the following day, We were told we cannot check out at a later time. If I didn’t insist on the preapproved request they would have disapproved this. Beds are tiny compared to nearby hotels. Breakfast chaotic if you’re not early enough.
Reviewed August 24, 2018
Dear Judy, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve - especially with regards to the breakfast waiting time and your request for late check out. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
10.0
Exceptional
Jillian from Philippines
Group
2 Bedroom Deluxe Suite
Stayed 2 nights in August 2018
Exceeds our expectations :)”
It was our first time in Ascott Makati and we booked 2 bedroom deluxe for 2 nights for our group. It was really good hotel, clean and big rooms (with complete kitchen utensils and washing machine too). They have a good customer service and even gave us free 1 extra bed. It was my bf's birthday and they surprised him with free cake and balloons plus they sang for him too. Really great stay and we will surely be back! Thanks ascott makati! Super recommended!
Reviewed August 23, 2018
Dear Jillian, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We're glad that your boyfriend's birthday celebration has been a memorable one! Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
8.8
Excellent
Judith from Philippines
Couple
1 Bedroom Classic
Stayed 1 night in August 2018
We keep coming back”
We like this Hotel, the Gym, the Breakfast buffet and the location. Service in the Restaurant at breakfast is fine, but during other times of the day, lacks attention of the waiters. What we didn’t appreciate this time, when we orderee 2 coffee and 2 glass of water in our room, that they served it all in paper cups. We expect in this type of hotel to get a ceramic cup, not some paper that is one time use like in a fadt food chain. We don’t want to contribute to the garbage mountain. We hope the hotel will return to washable glasses and cups. Paper cups are made of trees and trees are getting less and less. Also they should give glass pitcher for room drinking water, instead of plastic bottles. More and more travellers are concious about plastic nowadays. Sometimes, if they don’t forget, we get a dispenser brought to the room for a fee, which we really appreciate, although it needs some following up every time.
Reviewed August 22, 2018
Dear Judith, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the paper cups being used by Myron's. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents and at the same time, our environment. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards, Katrina Bacungan
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Ascott Makati
10.0
Exceptional
Aubrey from Philippines
Family with young children
1 Bedroom Classic
Stayed 1 night in August 2018
great for family staycation!”
we booked a two-bedroom apartment for a bday celebration with the family and it's always a great experience staying in ascott! we love their facilities and we always come back in ascott Makati because of their service and good quality buffet breakfast. we we will definitely come back!
Reviewed August 21, 2018
Dear Aubrey, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We are glad that you and your family enjoyed your special day. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
9.6
Exceptional
Aurora from Philippines
Group
Deluxe Two-Bedroom Apartment
Stayed 1 night in August 2018
I love it!”
A very good location. The room was big. I love the Breakfast... Overall: A memorable stay with my Bestfriends.
Reviewed August 20, 2018
Dear Aurora, We are glad that you and your best friends had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
8.0
Excellent
Jackie from Philippines
Family with young children
1 Bedroom Executive Suite
Stayed 3 nights in May 2018
nice”
Location is perfect.
Reviewed August 11, 2018
Dear Jackie, Thank you for choosing Ascott Makati as your accommodation during your holiday in Makati City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Katrina Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
9.2
Exceptional
Ferdinand from Philippines
Family with young children
Studio Deluxe Room
Stayed 1 night in July 2018
Excellent ”
Love the coziness of the place
Reviewed August 06, 2018
Dear Ferdinand, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
8.8
Excellent
Cecilia from Philippines
Family with young children
1 Bedroom Classic
Stayed 1 night in August 2018
Excellent”
My family loved our short stay. We'll definitely come back.
Reviewed August 06, 2018
Dear Cecilia, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
9.2
Exceptional
Katrina from Philippines
Family with young children
2 Bedroom Deluxe Suite
Stayed 1 night in July 2018
Exceptional”
Everything was satisfactory, except for the check-in process. We, together with the other customers, were able to have our key cards and rooms at 4pm though it should have been 2pm. Good thing the rooms are really pretty and clean, and the appliances are really nice. We had a dip at the pool, and the lifeguard is very much active in looking over the swimmers, especially the kids. I highly recommend this hotel.
Reviewed August 02, 2018
Dear Katrina, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We apologize for the delay in the release of the apartment. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
Responded September 04, 2018
Ascott Makati
5.2
Julieta from Philippines
Family with young children
Studio Executive Suite
Stayed 2 nights in July 2018
Quite bad experience ”
Staff are not really accomodating. Breakfast is not worth paying. Not going to stay there anymore
Reviewed July 27, 2018
Dear Julieta, We are sorry to hear about your disappointment with Ascott Makati and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties, I hope you can provide us with more details so that we can look further on your concerns. Yours sincerely, Katrina Apuan-Bacungan Guest Experience Manager
Responded July 30, 2018
Ascott Makati
8.0
Excellent
Judylisa from Japan
Solo traveler
Studio Deluxe Room
Stayed 1 night in April 2018
Vacation ”
Nice and very convinient place
Reviewed July 19, 2018
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