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Mercure Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali

Removed from saved list

7.8

Very good

3,142 reviews

3,142 reviews

Beach49
View38
Housekeeping30
See map

9.1

Exceptional

Location rating score

Exceptional location - 40 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach

40 m

KutaBEX

80 m

Pura Batu Bolong

110 m

Bali Sea Turtle Society (BSTS)

240 m

GP Bali Tour - Day Tours & Activities

270 m

Popular landmarks
Waterbom Bali

800 m

Seminyak Beach

4.0 km

Sanur Beach

9.0 km

Nusa Dua Beach

9.9 km

Tanah Lot Temple

14.4 km

Closest landmarks
Centerstage Lobby Bar

30 m

Chemist

230 m

Poppies Lane 1

310 m

Foodmart Gourmet

390 m

Kuta Art Market

410 m

Mercure Kuta Bali

Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Bali

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money7.4
Distance to city center5.0 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.9 km

Rooms available at Mercure Kuta Bali

Very good
Room comfort & quality

7.6

Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Twin Beds
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 double bed
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Deluxe Ocean View Double
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 double bed
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Deluxe Balcony Double
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Deluxe Twin Balcony
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Double Bed (Up to 2 Adults & 1 Child)
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room with Ocean View
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Kuta Bali?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Kuta Bali?

Mercure Kuta Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Kuta Bali also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Kuta Bali has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Kuta Bali?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Kuta Bali. There's an additional charge of 181500 IDR for adults and 15 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Kuta Bali?

Mercure Kuta Bali features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Mercure Kuta Bali?

On-site venues and convenient event services make Mercure Kuta Bali an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Kuta Bali?

Mercure Kuta Bali does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Kuta Bali?

Mercure Kuta Bali’s neighborhood is Kuta which includes popular restaurants such as Riva Bar & Restaurant, Circle K and Udayana Food Center.

What popular shopping places are close to Mercure Kuta Bali?

Mercure Kuta Bali is located in Kuta area which features shopping places such as Beachwalk Shopping Center Kuta, Discovery Shopping Mall and KutaBEX.

What are popular attractions near Mercure Kuta Bali?

Mercure Kuta Bali is located in Kuta area, which is famous for attractions such as Waterbom Bali, Ground Zero Monument and Kuta Square.

What popular beaches are close to Mercure Kuta Bali?

Mercure Kuta Bali is located in the Kuta area, which includes Kuta Beach, Tuban Beach and Jerman Beach.

What popular natural sightseeing spots are close to Mercure Kuta Bali?

Mercure Kuta Bali is located within Kuta, which makes it conveniently close to natural sights including Endless Summer and Karya Transport - Private Day Tours.

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See map

Explore the neighborhood

What people love about Mercure Kuta Bali

  • 8.8

    Excellent
    Location

    "Excellent location."

    Rajendra

    |

    September 26, 2022

  • 8

    Very good
    Cleanliness

    "Good place clean ."

    RICHARD

    |

    September 21, 2022

  • 10

    Exceptional
    Location

    "Strategic location in front of Kuta Beach."

    Mohd

    |

    September 7, 2022

Overall rating:

7.8

Very good
3,142 reviews
Cleanliness
7.8
Facilities
7.6
Location
9.1
Read all reviews >
What travelers say they love:
Kudos to the staff who are very supportive.
Ramir from Philippines
Business traveler
More about Mercure Kuta Bali

More about Mercure Kuta Bali

Mercure Kuta Bali

Make everyday special with all that Bali has to offer with a stay at Mercure Kuta Bali.
Enjoy all that Mercure Kuta Bali has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bali is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Kuta Bali. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Mercure Kuta Bali provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Mercure Kuta Bali are available with design features like a balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mercure Kuta Bali. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Mercure Kuta Bali including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Mercure Kuta Bali. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Mercure Kuta Bali, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Beat the hot weather with cooling water activities like surfing.


Around the property

Don't miss out on all that Bali has to offer! Chill out in the beach or just watch the waves on warm days at Kuta Beach located 310 m away.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Beach

230 mentions

Swimming Pool

209 mentions

Breakfast

68 mentions

Housekeeping

56 mentions

Languages spoken

  • English
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Spa
  • Surfing lessons
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Halal
  • Buffet
Restaurants on site

Alang-Alang Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.1

Airports

  • Ngurah Rai International Airport (DPS)
    2.9 km 28 min drive
  • Banyuwangi Airport (BWX)
    102.0 km

Public transportation

  • Tegal Sari Bus Terminal
    7.8 km 28 min drive
  • Bemo Gunung Agung Bus Terminal
    8.5 km 32 min drive

Hospital or clinic

  • Chemist
    230 m

Shopping

  • Beachwalk Shopping Center Kuta
    490 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Kuta Beach
    40 m
  • Waterbom Bali
    800 m
  • Seminyak Beach
    4.0 km
  • Sanur Beach
    9.0 km
  • Nusa Dua Beach
    9.9 km
  • Tanah Lot Temple
    14.4 km
  • Uluwatu Temple
    15.2 km
  • Sacred Monkey Forest Sanctuary
    24.5 km
  • Campuhan Ridge Walk
    25.9 km
  • Tegallalang Rice Terrace
    34.1 km

Nearby landmarks

  • Centerstage Lobby Bar
    30 m
  • Kuta Beach
    40 m
  • KutaBEX
    80 m
  • Pura Batu Bolong
    110 m
  • Chemist
    230 m
  • Bali Sea Turtle Society (BSTS)
    240 m
  • GP Bali Tour - Day Tours & Activities
    270 m
  • Janoko Tailor
    270 m
  • Kingdom Leather and Tailor
    270 m
  • Kuta Shopping Street
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee200000 IDR
  • Distance from city center5.0 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)181500 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 130
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2018

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Kuta Bali from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.6
Location9.1
Room comfort and quality7.6
Service7.8
Value for money7.4
High score for Bali
Rating
9+ Exceptional (339)
8-9 Excellent (470)
7-8 Very Good (705)
6-7 Good (319)
<6 Below Expectation (281)
Time of the year
Mar - May (532)
Jun - Aug (589)
Sep - Nov (479)
Dec - Feb (514)
All guests (2,483)
All room types
All languages

Show reviews that mention 

Showing 2,114 verified guest comments
12345
10.0
Exceptional
ELLARITA from Philippines
Couple
Superior Double Room
Stayed 1 night in November 2019

Great staff! Reliable during unexpected situations”

I just like to commend your receptionist Mr. ADI WIRAWAN for doing a great great great job. I couldn’t contain my happiness for what he have done for us. Without him, we will not able to make our flight this morning November 3,2019. I would love to recommend Mercure Hotel to all of my friends who will visit Bali to compensate for what Mr. ADI had done for us. This man save our day. During an unexpected situation, these staffs are always ready to help you out. I salute this man not only because he helped us out but also because of his willingness to help foreigners like us. I made a reservation to an agency going to airport but he did not come on time so i asked mr. Adi if its ok to call the driver. I asked him to call twice. Without any hesitations, he called him and asked where the driver has been. He also did not asked me to pay for the telephone bill. Such a great man with great service for the clients. He made an arrangement with the driver so we do not need to pay any money to the taxi. I am really really happy that we make it to our flight just on time. If we go back BALI again, I would love to thank Mr, Adi personally. I am so much grateful. Thank you so much Mr. adi! Thank you so much Mercure Hotel kuta beach front! The location of this hotel is just infront of the BEACH. You heard it right? Just infront. Also, its very walkable to the mall, and convenient to other markets. Also neighborhood of Hardrock Bali. The room is very comfortable and spacious. They have an infinity pool too! It is perfectly convenient from the shops.

Reviewed November 05, 2019

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Dear ELLARITA, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded November 07, 2019
Mercure Kuta Bali
10.0
Exceptional
lawrence from United States
Couple
Superior Double Room
Stayed 6 nights in February 2020

Exceeded expectations”

I've never met friendlier hotel employees until I stayed here. Everyone is so nice and has a nice light to their smiles. The hotel is beautifully designed and it makes you wonder how you were able to obtain such a location. You may need to get used to some of the rooms' weirdness like if you wanted to close the closet, the same door that closes the closet would open up the bathroom. But that definitely didn't affect me from not giving full straight 5-stars. The rooftop is amazing, and the breakfast every morning is consistent. I could go on for a couple more paragraphs, but that would spoil the show. Suksma!!

Reviewed February 19, 2020

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Dear lawrence, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded February 24, 2020
Mercure Kuta Bali
10.0
Exceptional
elaine from Malaysia
Couple
Superior Double Room
Stayed 2 nights in March 2019

helping staff”

what a lucky day they automatic upgrade my room, somemore the next day i was left something at grab. the staff help us to get phone no. n help us to contact them get back the stuff. the room was clean n comfort, this hotel really worth to stay n 100% safety. coz few times i had left money in the hotel w/o lock into safety box, also didn't lose after house keeping.

Reviewed March 22, 2019

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Dear elaine, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded March 25, 2019
Mercure Kuta Bali
10.0
Exceptional
Saverio from Australia
Couple
Deluxe Ocean View Double
Stayed 7 nights in July 2019

Over priced for what you get”

The most uncomfortable bed and especially the pillows to soft sink in it complained got new ones hard as a rock and two high you think a hotel charging so much would invest in bamboo memory foam pillows no furniture in rooms you ask for another small table for balcony don’t have only one crappy chair in room and very small very small table pool nice but freezing so we could enjoy over priced drinks same cost as a nightclub in Australia didn’t enjoy my stay

Reviewed August 09, 2019

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Dear Saverio, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto, General Manager

Responded August 13, 2019
Mercure Kuta Bali
10.0
Exceptional
Siti from Indonesia
Family with young children
Superior Twin Room
Stayed 3 nights in February 2019

Exceptional”

The hotel's staff are really great, they always great the guests nicely everytime. The location is just across Kuta beach and just 5 minutes walk to beachwalk mall. The room is nice and clean. Overall, I love it and will stay here again later.

Reviewed March 04, 2019

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Dear Siti, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded March 04, 2019
Mercure Kuta Bali
10.0
Exceptional
Richard from Indonesia
Business traveler
Superior Double Room
Stayed 1 night in June 2021

Best...”

Had a chance to stay here 1 night during pandemic. Got a room at the corner at lobby level. Room was great, comfortable, super clean. Employee was super friendly. Best location too.

Reviewed June 21, 2021

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Bapak Richard yang terhormat, Salam hangat dari Mercure Kuta Beach Bali .... Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Kuta Bali. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan seperti kunjungan sebelumnya. Hormat kami, Tony Andrianto General Manager

Responded December 06, 2021
Mercure Kuta Bali
10.0
Exceptional
andy from Singapore
Couple
Superior Double Room
Stayed 2 nights in September 2019

Nice hotel ”

Great about this hotel, everywhere is near to the hotel. Great mall, great food, great beach. The beach is much cleaner compAre last time I visit

Reviewed September 25, 2019

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Dear andy, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded September 26, 2019
Mercure Kuta Bali
10.0
Exceptional
krystle from Australia
Family with teens
Superior Twin Room
Stayed 8 nights in April 2022

Lovely stay”

Hotel was nice and the location was perfect. Aircon was icy cold, all facilities worked well minus our fridge but that was sorted. Rooms were a great size. Breakfast was good with plenty of choices. Overall it was a pleasant stay.

Reviewed April 24, 2022

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Dear Ms. krystle, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded July 01, 2022
Mercure Kuta Bali
10.0
Exceptional
James from Australia
Couple
Superior Double Room
Stayed 6 nights in September 2019

Exceptional”

great staff and location and facilities. really really bad cafe with really poor coffee and cocktails. staff had no idea how to make a barista made coffee with machine. room was really noisy from outside traffic and noisy aircon not operating correctly.

Reviewed October 17, 2019

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Dear James, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded October 23, 2019
Mercure Kuta Bali
10.0
Exceptional
CHRISTINA from Malaysia
Couple
Deluxe Ocean View Double
Stayed 3 nights in February 2019

Birthday ”

I only request them a birthday cake but they decorate the room and bed with roses on the bed.It’s really surprising me .Thanks to the manager and staff in Kuta Mercure

Reviewed March 04, 2019

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Dear CHRISTINA, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded March 06, 2019
Mercure Kuta Bali
10.0
Exceptional
Erra from Singapore
Couple
Superior Double Room
Stayed 2 nights in February 2020

Love the hospitality! ”

Thank you Mecure Kuta Bali :) really enjoyed my stay and honeymoon! So welcoming and hospitality is great! Will come here again!

Reviewed March 01, 2020

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Dear Erra, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded March 03, 2020
Mercure Kuta Bali
10.0
Exceptional
WINNIE from Malaysia
Couple
Superior Double Room
Stayed 2 nights in June 2019

Definitely value for money for the location wise. ”

A nice hotel, wonderful place and cozy ! Surpise for the hotel room birthday decoration! Love it for the arrangement!

Reviewed June 26, 2019

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Dear WINNIE, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto, General Manager

Responded July 02, 2019
Mercure Kuta Bali
9.6
Exceptional
suyie from Singapore
Couple
Superior Double Room
Stayed 2 nights in November 2019

Excellent Service ”

Love the location. Just across the street is the beach. excellent counter service especially Ardi! She is super nice! The pool is perfect..over looking the sea The room is clean and very cosy setting. Will definitely stay here again.

Reviewed November 15, 2019

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Dear suyie, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded November 19, 2019
Mercure Kuta Bali
10.0
Exceptional
ivanna from Indonesia
Solo traveler
Superior Double Room
Stayed 3 nights in December 2019

It’s recommended”

Many times visited Bali, i (sometimes with friends and family) always stay at Mercure. All staffs are helpful and trained well

Reviewed December 28, 2019

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Dear Ivanna, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded December 29, 2019
Mercure Kuta Bali
9.6
Exceptional
Kaylee from Australia
Couple
Deluxe Ocean View Double
Stayed 4 nights in January 2019

Great hotel ”

Loved staying at the Mercure Kuta. The infinity pool was great, the Newley renovated rooms were well laid out and modern. The only negative I had was the breakfast. It is definitely more suited for the locals, therefore options were authentic (no bacon because of halal). Limited western options compared to previous hotels I’ve stayed in Bali, but still enjoyable. Will be staying at this hotel again.

Reviewed February 05, 2019

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Dear Kaylee, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded February 07, 2019
Mercure Kuta Bali
10.0
Exceptional
intan from Indonesia
Family with young children
Superior Double Room
Stayed 2 nights in February 2020

Staff are very friendly and helpfull”

I asked early check in at 1 pm because my kid has been tired from airport and the staff was very keen to help.

Reviewed February 23, 2020

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Dear intan, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded February 24, 2020
Mercure Kuta Bali
9.6
Exceptional
siti from Singapore
Group
Superior Twin Room
Stayed 6 nights in March 2019

Great Location, friendly staff”

Great location, very near to the beach..The staff we very friendly and the bed were so comfortable.. Will definitely stay there again.

Reviewed April 07, 2019

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Dear siti, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded April 10, 2019
Mercure Kuta Bali
10.0
Exceptional
Chan
Group
Superior Double Room
Stayed 3 nights in May 2019

Value to stay”

Very convenient hotel and surrounding by Mini Mart and Massage. Great to stay.

Reviewed May 15, 2019

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Dear Chan, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded May 20, 2019
Mercure Kuta Bali
9.6
Exceptional
Varun from India
Family with teens
Superior Double Room
Stayed 4 nights in July 2019

Location is just fantastic, right across Kuta beach, very happening”

Excellent location, staff was good, we were given garden facing room on day 1, we were moved to ocean view room upon request. Rooms were nice and airy, staff was helpful.

Reviewed July 27, 2019

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Dear Varun, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded July 29, 2019
Mercure Kuta Bali
9.6
Exceptional
Tony from Thailand
Family with teens
Superior Twin Room
Stayed 2 nights in December 2019

Very nice room at the best lication”

Thanks for upgrading our room to deluxe room. All the staffs are very professional and friendly. Surely will go back one day. Agoda booking is always the best.

Reviewed December 13, 2019

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Dear Tony, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded January 13, 2020
Mercure Kuta Bali
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