7.9

Very good
/10
(3,157 reviews)See what guests said
Beach46
View37
Housekeeping27
See map

9.1

Exceptional

Location rating score

Exceptional location - 50 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KutaBEX

80 m

Pura Batu Bolong

110 m

Bali Sea Turtle Society (BSTS)

240 m

GP Bali Tour - Day Tours & Activities

270 m

Janoko Tailor

270 m

Popular landmarks
Waterbom Bali

800 m

Seminyak Beach

3.5 km

Sanur Beach

10.3 km

Nusa Dua Beach

11.6 km

Tanah Lot Temple

14.4 km

Closest landmarks
Centerstage Lobby Bar

30 m

Chemist

230 m

Kapal Laut

380 m

Foodmart Gourmet

390 m

Kuta Art Market

410 m

Mercure Kuta Bali

"Good hotel in good location right on beach."

Leon - May 17, 2022
Deluxe Ocean View Double - Guestroom Mercure Kuta Bali
Swimming pool [outdoor] Mercure Kuta Bali
Lobby Mercure Kuta Bali
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Removed from saved list

Mercure Kuta Bali

Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Attention

This property is in high demand!

3 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • Airport transfer

  • 50 meters to the beach

  • Currency exchange

  • Located in heart of Bali

  • Free Wi-Fi in all rooms!

Value for money7.4
Distance to city center5.0 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.9 km

Rooms available at Mercure Kuta Bali

Very good
Room comfort & quality

7.6

Deluxe Twin Beds
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Balcony Double
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Deluxe Twin Balcony
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Ocean View Double
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 2 single beds
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Deluxe Double Bed (Up to 2 Adults & 1 Child)
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 double bed
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DOUBLE Superior Double Bed (Up to 2 Adults & 1 Child)
...
  • Room size: 25 m²/269 ft²
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Work from Bali - Superior Room with Free Upgrade to Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds or 1 queen be...
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Frequently asked questions

What time is check-in and check-out at Mercure Kuta Bali?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Kuta Bali?

Mercure Kuta Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Kuta Bali also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Kuta Bali has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Kuta Bali?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Kuta Bali. There's an additional charge of 181500 IDR for adults and 15 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Kuta Bali?

Mercure Kuta Bali features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Mercure Kuta Bali?

On-site venues and convenient event services make Mercure Kuta Bali an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Kuta Bali?

Mercure Kuta Bali does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Kuta Bali?

Mercure Kuta Bali’s neighborhood is Kuta which includes popular restaurants such as The Naughty Duck, Cupbop and Warung Totemo.

What popular shopping places are close to Mercure Kuta Bali?

Mercure Kuta Bali is located in Kuta area which features shopping places such as Jalan Legian, Alta Moda Fabric Store and Tailor and Ketut Art Shop 14.

What are popular attractions near Mercure Kuta Bali?

Mercure Kuta Bali is located in Kuta area, which is famous for attractions such as DMZ Bali 3D Art Museum and Delta Spa.

What popular beaches are close to Mercure Kuta Bali?

Mercure Kuta Bali is located in the Kuta area, which includes Legian Beach.

Show more questions
See map

Explore the neighborhood

What people love about Mercure Kuta Bali

  • 8

    Very good
    Location

    "Good hotel in good location right on beach."

    Leon

    |

    May 17, 2022

  • 10

    Exceptional
    Location

    "Hotel was nice and the location was perfect."

    krystle

    |

    April 24, 2022

  • 10

    Exceptional
    Spaciousness

    "Rooms were a great size."

    krystle

    |

    April 24, 2022

Overall rating:

7.9

Very good
3,157 reviews
Cleanliness
7.8
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
Location is this hotel best features.
ANTON from Indonesia
Solo traveler
More about Mercure Kuta Bali

More about Mercure Kuta Bali

Mercure Kuta Bali

Make everyday special with all that Bali has to offer with a stay at Mercure Kuta Bali.
Enjoy all that Mercure Kuta Bali has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bali is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Kuta Bali. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Mercure Kuta Bali provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Mercure Kuta Bali are available with design features like a balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mercure Kuta Bali. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Mercure Kuta Bali including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Mercure Kuta Bali. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Mercure Kuta Bali, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Beat the hot weather with cooling water activities like surfing.


Around the property

Don't miss out on all that Bali has to offer! Chill out in the beach or just watch the waves on warm days at Kuta Beach located 310 m away.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Beach

230 mentions

Swimming Pool

209 mentions

Breakfast

68 mentions

Housekeeping

56 mentions

Languages spoken

  • English
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Spa
  • Surfing lessons
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Halal
  • Buffet
Restaurants on site

Alang-Alang Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.1

Airports

  • Ngurah Rai International Airport (DPS)
    2.9 km 28 min drive
  • Banyuwangi Airport (BWX)
    102.0 km

Public transportation

  • Tegal Sari Bus Terminal
    7.8 km 28 min drive
  • Bemo Gunung Agung Bus Terminal
    8.5 km 32 min drive

Hospital or clinic

  • Chemist
    230 m

Shopping

  • Beachwalk Shopping Center Kuta
    490 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • Kuta Beach
    320 m
  • Waterbom Bali
    800 m
  • Seminyak Beach
    3.5 km
  • Sanur Beach
    10.3 km
  • Nusa Dua Beach
    11.6 km
  • Tanah Lot Temple
    14.4 km
  • Uluwatu Temple
    15.2 km
  • Sacred Monkey Forest Sanctuary
    24.5 km
  • Campuhan Ridge Walk
    25.9 km
  • Tegallalang Rice Terrace
    34.1 km

Nearby landmarks

  • Centerstage Lobby Bar
    30 m
  • KutaBEX
    80 m
  • Pura Batu Bolong
    110 m
  • Chemist
    230 m
  • Bali Sea Turtle Society (BSTS)
    240 m
  • Kingdom Leather and Tailor
    270 m
  • GP Bali Tour - Day Tours & Activities
    270 m
  • Janoko Tailor
    270 m
  • Kuta Shopping Street
    290 m
  • Poppies Lane 1
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee200000 IDR
  • Distance from city center5.0 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)181500 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 130
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2018

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Kuta Bali from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.7
Location9.1
Room comfort and quality7.6
Service7.8
Value for money7.4
High score for Bali
Rating
9+ Exceptional (332)
8-9 Excellent (468)
7-8 Very Good (703)
6-7 Good (319)
<6 Below Expectation (277)
Time of the year
Mar - May (528)
Jun - Aug (584)
Sep - Nov (473)
Dec - Feb (514)
All guests (2,449)
All room types
All languages

Show reviews that mention 

Showing 2,099 verified guest comments
12345
10.0
Exceptional
ELLARITA from Philippines
Couple
Superior Double Room
Stayed 1 night in November 2019

Great staff! Reliable during unexpected situations”

I just like to commend your receptionist Mr. ADI WIRAWAN for doing a great great great job. I couldn’t contain my happiness for what he have done for us. Without him, we will not able to make our flight this morning November 3,2019. I would love to recommend Mercure Hotel to all of my friends who will visit Bali to compensate for what Mr. ADI had done for us. This man save our day. During an unexpected situation, these staffs are always ready to help you out. I salute this man not only because he helped us out but also because of his willingness to help foreigners like us. I made a reservation to an agency going to airport but he did not come on time so i asked mr. Adi if its ok to call the driver. I asked him to call twice. Without any hesitations, he called him and asked where the driver has been. He also did not asked me to pay for the telephone bill. Such a great man with great service for the clients. He made an arrangement with the driver so we do not need to pay any money to the taxi. I am really really happy that we make it to our flight just on time. If we go back BALI again, I would love to thank Mr, Adi personally. I am so much grateful. Thank you so much Mr. adi! Thank you so much Mercure Hotel kuta beach front! The location of this hotel is just infront of the BEACH. You heard it right? Just infront. Also, its very walkable to the mall, and convenient to other markets. Also neighborhood of Hardrock Bali. The room is very comfortable and spacious. They have an infinity pool too! It is perfectly convenient from the shops.

Reviewed November 05, 2019

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Dear ELLARITA, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded November 07, 2019
Mercure Kuta Bali
9.3
Exceptional
Bethany from United States
Couple
Stayed 3 nights in December 2010

Great location, lovely pool, decent price”

free wifi in the lobby, nice pool on the roof overlooking beach
tremendously more expensive for 3rd person

We stayed for 3 nights at the Mercure Kuta Bali and enjoyed our stay. I would recommend this hotel and would also choose to stay there again. I wish they offered free wifi for the entire hotel or at least that the price wasn't as outrageous but it was helpful that there was free wifi in the lobby if needed. Room was clean, nice balcony, staff friendly and pool was very nice. They need a few more lounge chairs at the pool but because there is a space for both sun and shade in the pool most people simply relax in there. Its not a large pool but its nice because its an infinity pool overlooking the ocean so sunsets are great. I feel like we paid a good price for the service and accommodation value we received.

Reviewed December 11, 2010

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9.6
Exceptional
Tahmid
Family with teens
Stayed 2 nights in August 2018

Hands down the BEST HOTEL in Kuta! A true all-rounder in every sector in my opinion!”

Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony. The toilets were very modern and had all the best fittings you could ask for, but the only complaint I have against this hotel is that, the toilets doesn't have any locks on the doors. It sure may be very romantic to walk into the toilet while your Wife is having a shower during your honeymoon stay but honestly it isn't a very pleasant scene to walk into the toilet and having to see your younger brother taking a poo, right? The bar, in my opinion - wasn't that much well equipped with good liquor. But they did have great breakfast and overall good extra amneties. The pool and the terrace were quite easily the high points of this hotel, in my opinion - they were exquisite to be exact. There was this blissful infinity pool overlooking the Kuta beach, and the terrace which had comfortable seats and easybeds lying everywhere so you could just relax by the fresh air of the beautiful sea while enjoying a fuzzy drink with a cigerrete in your hand, ANYTIME! (Accessible 24hrs)... And finally, the best part about Mercure K

Reviewed August 07, 2018

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Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General manager

Responded August 08, 2018
Mercure Kuta Bali
9.3
Exceptional
Noor from Singapore
Couple
Stayed 4 nights in November 2012

Lovely hotel and service with a smile”

Swimming Pool and ambience of hotel is great!. The receptionist are very cheerful too!.

my 5 days 4 nights stay at mercure kuta bali was very pleasant. all the staff are very friendly!. we took the hotel transfer on our last day to the airport, 1 of my friend got sick and we stopped at the road side cause he wanted to vomit. the driver which was also the hotel reception went to the nearby shop (by foot) to get him a bottle of drink!. great initiative. will definitely stay at mercure kuta again for the next visit at bali. and thanks agoda for the cheap thrills!.

Reviewed December 16, 2012

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9.7
Exceptional
CHEELENG from Malaysia
Couple
Stayed 2 nights in May 2009

Relax Holiday”

Hotel staff polite, good location.
I have noting to complain.

Whenever I come to Bali I stay at the Mercure Kuta Hotel. They have a fantastic cafe where u can have buffet breakfast which overlooks the endless swimming pool and Kuta beach. This hotel is very centrally located and such good value. I am suprized that this hotel doesn't charge more. But who's complaining. I enjoy the day spa which is 5 star. Rooms are very clean and comfortable. Staff are very helpful. They have a tour desk adn shop where u can hire surf boards etc... Definetly recomend to stay here

Reviewed May 15, 2009

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9.3
Exceptional
Tony from Australia
Couple
Stayed 3 nights in September 2009

Mercure Kuta Bali - Peaceful”

the pool was gorgeous!! the pool area was also very nice and perfect place to just relax without being bothered! best place to watch the sun set!!!!
drinks from the pool area were quite expensive - especially for drinks other than Bintang. the view from our room was not very nice although it would not be the same for all the hotel rooms on the other side of the establishment.

The Mercure Kuta Bali was a very nice hotel to stay in. We felt very secure and the staff were pleasant and helpful. The pool was just magnificent and we spent many afternoons on the balcony to watch the sunset. If you don't mind spending the money, the food was also fantastic - breakfast was great value if you're a big eater. We stayed in two hotels in Kuta, and we truly thought the extra money to stay at the Mercure was well worth it!

Reviewed September 25, 2009

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9.3
Exceptional
JING from Malaysia
Couple
Stayed 3 nights in January 2014

superb”

infinity pool, surf school, koi pond

First time surfing and had a wonderful experience. Definite recommendation! Easy access (located right at Mercure Kuta - gorgeous hotel) with very very friendly staffs. Reasonable price (had a private 1 to 1 lesson of 2.5hrs) and second surf equipment rental was 50% off! (board, wet suit, locker, shower room and clean towels included) was just awesome. Best part was basics were just almost 15 mins and it's straight for the waves and ocean! trial and error through real life experience yields better learning and was able to catch the waves very soon. Instructor (Tony) was a great teacher with easy going attitude and provided positive feedback of each takeoff/ ride on positions/ steps/ balance. Enjoyed the whole learning process and felt like I've surfed for almost 5 hrs. Absolutely worth it! Insurance for injury and equipment were also included so no worries should anything happen. Summary: Highly recommended and would definitely go back to this place again ;) Thanks for the wonderful memories and experience

Reviewed January 09, 2014

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9.3
Exceptional
Tuan from Vietnam
Couple
Stayed 3 nights in September 2010

Very good hotel”

Good location, good and clean hotel, friendly staff,
No comment

I have been to bali severval times with friends, but this is the first time i stayed in Mercure hotel, im very impressed about the hotel, it is located in a very good location and right at the heart of kuta beach bali. The room and hotel are very clean with beautiful swmimming pool on the 4th floor. The hotel staffs are aslo very friendly, for sure if i have good time i will be back to bali and stay at the Mercure hotel.

Reviewed September 07, 2010

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10.0
Exceptional
Lorean from Philippines
Couple
Stayed 3 nights in May 2018

The best HOTEL in Bali”

hotel price was very cheap but the accommodation and services were indeed comparable to a high class hotel. stayed there for four days and all their staff were friendly and very efficient. Their swimming pool is strategically located at the 4rth floor, it gave us a good privacy and a nice view of the beach. Very Good Service and will definitely be coming back to bali specifically Mercure Kuta Hotel

Reviewed May 16, 2018

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Dear Lorean, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded May 25, 2018
Mercure Kuta Bali
10.0
Exceptional
sigit from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in April 2012

Great location just near the beach”

Location, Eating place, Best seaview, Near airport

Enjoying very much staying in Mercure, nice location in term of transport, eating place, entertainment and tourist area. Hotel room is very nice with good view, big room, big bed and facility including free internet access in the hotel lobby. The hotel's location is also near airport, less than 30 minute and just next to Hard Rock Hotel / Cafe Kuta Bali which is the centre of entertainment in Kuta area.

Reviewed April 11, 2012

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9.6
Exceptional
Kaylee from Australia
Couple
Deluxe Ocean View Double
Stayed 4 nights in January 2019

Great hotel ”

Loved staying at the Mercure Kuta. The infinity pool was great, the Newley renovated rooms were well laid out and modern. The only negative I had was the breakfast. It is definitely more suited for the locals, therefore options were authentic (no bacon because of halal). Limited western options compared to previous hotels I’ve stayed in Bali, but still enjoyable. Will be staying at this hotel again.

Reviewed February 05, 2019

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Dear Kaylee, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded February 07, 2019
Mercure Kuta Bali
9.0
Exceptional
Nathan from Australia
Group
Stayed 5 nights in January 2010

Thumbs up”

. Excellent Location . Beautiful Gardens and Koi pond . Awesome pool overlooking the ocean . Well Maintained . Fairly clean
. Rooms slightly small . Bathroom even smaller

This hotel was better then many other reviewers gave it credit for. My friends were staying at a similarly priced hotel down the road, and while they had slightly larger rooms, the Mercure was in general a much higher quality. They always wanted to visit me at the Mercure rather then the other way around. I thought the grounds were beautiful and well maintained. And the location is perfect. A few steps to the beach, the Hard Rock Cafe, or Poppies lanes. Places like Waterbom, or the clubbing area are within easy walk. The rooms while small were clean, comfortable, and had a balcony overlooking their koi pond. My friends hotel had a problem with insects; nothing like that here. I did not eat at the hotel restaurant so can't comment (there is plenty of cheaper food a few steps from the hotel). I would definitely come back here again.

Reviewed January 28, 2010

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8.3
Excellent
Maythar from Thailand
Couple
Stayed 2 nights in December 2009

Mercure Kuta Bali”

Great location, good service, nice room at affordable price
Staff may b a little bit lack of English skill, and hard for communication

I stay at Mercure Kuta Bali for 2 night during 1-3 of December 2009 ... For overall I can say that the hotel located on the very good location and very convenient within the walking distance to all points of interest. The staffs are very helpful also I got the upgraded for my room. The only few cons are some staffs lack of skills for English communication. it took me about 10 mins only to confirm my room by phone before my arrived. also they made me misunderstood that I got a free breakfast with my room was upgraded.. So after they charged for my breakfast I had some argument with the reception as I have to say that it's a little bit rude as they try to push all the mistake to customer but finally after the discuss with their manager who very kind and helpful... They took the responsibility and didn't charge us.. Other than this it would be great if they provide air port shuttle bus :)

Reviewed December 06, 2009

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9.0
Exceptional
YUNITA from Indonesia
Group
Stayed 2 nights in July 2012

Convinient hotel with great service”

Swimming pool on the rooftop, in front of kuta beach

I like to stay in Mercure because the convinient location, near Kuta beach and others public entertainments. The swimming pool oh the rooftop also have a great view, just like in Marina Bay in Singapore.. Very nice, Mercure Kuta beach bali, very highly recommended on my next trip to bali. Thank you..

Reviewed August 01, 2012

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10.0
Exceptional
mark from United Kingdom
Couple
Stayed 7 nights in May 2010

Mercure is the best in bali”

It was friendly, great staff & very helpfull in many ways. close to beach & other areas & great security
none

When we arrivved at the mercure hotel it was the second time i have been there & chose the same hotel after great service fromthe hotel. The hotel has a great eternity pool over looking the sea & beach & love to hang out there in the midday sun most days & at night close to so many food choices. Other things are the friendly, relaiable staff who are very welcoming & understand a customers needs. My wife & i love this hotel & will reccomend this hotel to anyone wishing a great time in bali in a safe enviroment in relaxing, fun area, mercure is myfav hotel in bali & will come back many times more :)

Reviewed May 17, 2010

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10.0
Exceptional
Alfiah from Indonesia
Couple
Stayed 5 nights in October 2012

Nice hotel with nice view and location”

all the facilities was very good and comfortable

This is became one of my favorite hotel list in Kuta, Bali. Nice view from the swimming pool with the great location of the hotel makes me want to come and stay in Mercure Kuta Bali once I've visited there in another time.

Reviewed October 12, 2012

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8.0
Excellent
Wan from Indonesia
Solo traveler
Stayed 1 night in December 2015

very easy to do beach walking and sport”

hotel location, swimming pool, staff performance

i love this time stay in Mercure Kuta Bali. when check in, the staff performance very good. very fast in helping me to finish the check in process. and also warm full. the room size is acceptable. its just the bath room feel like a little bit oldie. the bathtub position a little bit hard to enter and a little dangerous to get out from after finished take bath. so have to be more carefully when get our from the bathtub. the hotel location is perfect. just in front of the kuta beach so its very very easy and convenience to do afternoon walk in kuta beach sands. love it so much. the pool in the roof top also easily to get beach and sea view. very nice. the breakfast also match my taste. very very good. its just the coffee taste looks like instant coffee. will be perfect if the black coffee not instant coffee.

Reviewed December 18, 2015

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9.7
Exceptional
Tijuana from United States
Couple
Superior Double Room
Stayed 2 nights in August 2013

Excellent customer service at a beautiful hotel”

Customer service, comfortable bed, excellent location

When we arrived at the Mercure Kuta Hotel, our flight had been delayed several hours and we checked into our room, which had been complimentary upgraded, exhausted. When we woke the next day, we noticed ants in the room. We packed our bags and went downstairs to let staff know we were not going to stay a second night. The manager apologized and quickly set us up in a lovely pool view and beach view suite for the remainder of our stay. They made sure we were comfortable and it was well worth the cost. Also noteworthy was the breakfast. Absolutely fabulous! We traveled around Indonesia for 4 weeks and it was the best by far.

Reviewed August 25, 2013

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8.7
Excellent
Chee from Malaysia
Couple
Stayed 3 nights in September 2012

Great Location and Hotel”

Swimming pool at Rooftop

I grad to choose Mercure Kuta Hotel as my accommodation in Bali, very convenient and quite close to the beach, just cross the road. There is a T shape fish pond and growth with full tropikal plants. Even outside is hot, but the expose lobby is feeling cool. What i like is the swimming pool at rooftop giving a view to the beach and traffic below while you are swimming, and some Gazebo for you to rest and enjoying the sunset view. But the rate is exclude the breakfast which is only disappointed here.

Reviewed September 22, 2012

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9.6
Exceptional
Tahmid
Family with teens
Stayed 1 night in August 2018

Hands down the best hotel in Kuta!”

Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony.

Reviewed August 11, 2018

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Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded August 11, 2018
Mercure Kuta Bali
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