Beautiful resort with jungle feeling9”

Fantastic experience in this (sort of) eco-tourism resort! Hotel rooms, cottages and magnificent pool are built in a jungle environment. Restaurant and cocktail bar on same grass area. Breakfast is amazing, in fact, it's also a sort of warm lunch.. Area nearby offers some small but authentic restaurants on walking distance. They look 'simple' but offer great food. Sunbathing loungers freely available in sun or shadow under very old trees. The resort has direct access to the beach. And what you expect from Thailand, staff are friendly, attentive and professional.

Fantastic hotel”

Fantastic hotel with amazing jungle type gardens on large sized land which leads to a great beach . The hotel has a great tropical feel and many pools. Really enjoyed my stay here and will stay again. The rooms were nicely decorated and the staff friendly. I have stayed at a few different hotels in this area and this is my favorite. If you like the tropical relaxing vibe this hotel is definitely worth considering.

Amazing and Beautiful place!!”

We had a pool villa and it was amazing!! The grounds are beautiful with wildlife just outside your door. It has to be the best place to stay in Khao Lak. I would definitely recommend!!

Jungle and the sea”

Big spacious jungle-seaside resort. 4 pools, wide beachfront, wildlife animals, cheap food and clean rooms. Recommend!

Excellent resort!”

The best service staff I've ever seen. Beautiful resort and beautiful beach. We would love to go back if we have the opportunity.

Nice to stay”

We stayed 4 nights and the whole family loved it. Staffs are welcoming and nice. Rooms are good. The beach is nice. Breakfast is really good. There are nice activities around the resort (if you have a car).

Exceptional”

The best hotel in Khao Lak area

Exceptional”

Beautiful gardens, Excellent accomodation. Great breakfasts.

Hotel like a jungle”

Hotel like a jungle

Stunning”

A great resort where customer satisfaction counts!

The best service with nice vibes ”

Really friendly staff and very nice hotel

Staff !”

I can say about the location is very good,quite,beautifully just relax at 100% ! Meanwhike , as we are in Thailand and my wife is Thai , always as i know Thailand is the land of smile , unfortunately i didn't find that in Khaolak Merlin Resort...got feeling we aren't welcome . As the staff were like i didn't want stay couples days more. Is pity! Anyway i wish you all the best.

Lovely hotel, with excellent service”

i loved my stay at khaolak merlin resort and would come back and stay if i ever get another opportunity. it was easy to find, the staff were all positive and friendly and welcoming and accommodating, which was just lovely. i loved the way the resort was in blocks which were easy to navigate and focusing towards the various pools, which were surrounded by lovely mature trees and birds, lizards, and squirrels. the pools each offered a different attmosphere, some with waterfalls, some with jets, some with rocks, some with bridges, all unique. the beach was incredible for walking and splashing. we enjoyed a massage while listening to the waves on the beach, and the sea breeze. the breakfast and lunch restaurant was lovely down by the beach, and the lounge upstairs with wifi was very welcoming and comfortable to socialize in. the beach chairs on the grass by the beach was lovely because of the grass, the shade, and the view. all in all..... wonderful, and i will recommend your resort to my friends!!!

Luxurious stay right from the start. ”

We arrived late as the aircraft broke down and we had to be rescheduled nearly two hours. Arriving in the dark by car was daunting but the Merlin is well signposted from Phuket Airport. We were welcomed in the lobby and a drink and cool towel were just the right thing after our hour plus drive. Our room was to a very high standard and clean. It was clear after the first nih\ght that my wife was not handling the 17 steps to the second floor well, so we asked for a room change to a ground floor unit. We were offered two immediately and assisted to move across. In all we stayed for five nights and found the service and breaksfast great. We had a car but there was ample SongTheow transport to Khaolak if you needed it. There are restuarants and shops, minimart nearby. We tried a first for us... late night room service and it was prompt and delicious.

One of our favorites”

We loved the Khao Lak Merlin. We visited during the low season and they were repairing one of the pools but we had two more to choose from so it was no problem. Our rooms were great!! Nice, spacious, and great bathrooms. If you are looking for a quite place to get away from it all, please book the Merlin during the low season. It was ideal for a relaxing getaway. However, being away from it all, it was not as easy to get in to town for a variety of food options and shopping. The village area is several miles from the hotel. Still, we loved the hotel and had a wonderful stay.

Nice clean hotel”

Just returned from a long weekend at the Khaolak Merlin Resort with very mixed feelings, on arrival we were very impressed by the quick friendly service by the front desk staff that checked us in. We were given an upgrade to a deluxe room which yes very spacious and clean with a beautiful bathroom. Throughout the weekend we really enjoyed the food, drink and service on offer until we received a message to go to reception to see the manager who then proceeded to inform us that we had more drink in our room mini bar than was there the day before therefore we must of stolen it from another room! This manager was very rude, abrupt and unprofessional. Although we were very unhappy and upset by this situation and the way the manager had treated us we continued to enjoy our holiday. We used the hotel taxi service to go to Phuket for the evening, the driver was really good he waited for us until 11.30pm and drove very safe. When it came to checking out yesterday we settled our room charges bill after breakfast although we stayed at the hotel until we left for the airport at 7pm, before departing we were confronted by the front desk supervisor who was extremely rude and aggressive towards us. She was shouting at my because she said we did not pay our bill despite the fact I had the receipt include my credit card receipt which clearly stated everything had been paid for. This hotel is really nice and enjoyable place but unfortunately the management really let it down, after a lovely stay we left with a very bitter taste! Would not go back here again purely for this reason, very disappointed.

Love it, would come back again!”

Taking a break from work, my family and I had a great weekend at Khaolak Merlin Resort. The room where we stayed has great ocean and pool view. I can see from the balcony my daughter enjoying herself with young children friend playing at the pool. And I have a relaxing and peaceful time either doing nothing or some reading. I would come back again for a longer stay.

Luxury at a cut-rate price”

The Merlin is a luxury resort, and it feels like it. The resort gets all the big things right: the accommodation, the service, the food, the landscaped grounds, the beautiful pools (they really are creatively designed). If you just want to relax by the water, this is the place for you. In addition, the nearby village and family-run restaurants on the beach provide wonderful eating-out options, and mean that you don't feel trapped into buying resort-priced meals.

A Delightful Stay ”

I have been a frequent visitor to Thailand for over 25 years and have sampled almost every resort area. Merlin was one of the best, comparing very favorably to the more expensive Anantara in Hua Hien, whose layout it resembles. The hotel is very well managed. This is reflected in their dining facilities. At every meal the restaurant manager was on site monitoring and supervising, and the chef as well, checking that the buffet platters were full and well presented. I was very impressed.

Good place for a family ”

I think in general, this is defenitely one of the most relaxing hotel in khaolak. The room itself is spacious and the service is quite decent. Foods are also better than some other hotels around that i've been stayed. Overall i would give 4 stars for them.