AVANI Sepang Goldcoast Resort
AVANI Sepang Goldcoast Resort
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8.4
Excellent

"Awesome & interesting place."

Fazuli

|

May 13, 2018

Superior - Bathroom AVANI Sepang Goldcoast Resort
Superior - Bathroom
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Lobby AVANI Sepang Goldcoast Resort
Lobby
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Lobby AVANI Sepang Goldcoast Resort
Lobby
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Swimming pool [outdoor] AVANI Sepang Goldcoast Resort
Swimming pool [outdoor]
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See map AVANI Sepang Goldcoast Resort
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Very good
Location
7.1
See all 6 photos AVANI Sepang Goldcoast Resort
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What guests are saying:
Both are awesome with awesome view.
Amzatul L. from Malaysia
Family with young children
I love this place and the whole family really like it.
nor F. from United States
Family with older children
pay for the room and view beach not suitable for swimming buffet breakfast is the best sunset and sunrise view from the pool is so beautiful the gym on the water is nice to use the bicycles are the best room service menu very limited
Fazuliana from Malaysia
Family with teens
Need to enlarge the swimming pool
Yovaraj from Malaysia
Family with young children
i love everything about avani, Good services, food is good n the staff is friendly.
NORIHAN from Malaysia
Family with young children
Nice view, friendly staff. And awesome place
syazana from Malaysia
Couple
a lot of activities can be done here with the family. it's not just a place for staycation. everything is just perfect. kindly consider to provide private buggy sprcial to guest with infant. so that they can explore every corner of Avani peacefully
NELLY from Malaysia
Family with young children
the only problem is the numbers of buggy. i hv to wait 45m each cycle.
Mohd from Malaysia
Family with young children
Very good
From 7839 reviewsSee what guests said
7.3
/
10
Very good room comfort and quality
7.9
Recommended by 82% of guests
Value for money7.0
Distance to city center82 km
Location rating7.1
Nearest airportKuala Lumpur International Airport 2
Distance to airport13.8 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 34 times since yesterday | 57 travelers are looking at this property right now
Three Bedroom Villa
Three Bedroom Villa
...
  • Room size: 232 m²/2497 ft²
  • Ocean view
  • 2 single beds and 1 queen b...
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Two Bedroom Villa
Two Bedroom Villa
...
  • Room size: 122 m²/1313 ft²
  • Ocean view
  • 2 single beds and 1 king be...
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Superior
Superior
...
  • Room size: 52 m²/560 ft²
  • Partial ocean view
  • 2 single beds or 1 double b...
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Family Villa
Family Villa
...
  • Room size: 82 m²/883 ft²
  • Partial ocean view
  • 2 single beds and 1 king be...
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Special Deal
Special Deal
...
  • Room size: 82 m²/883 ft²
  • Partial ocean view
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Superior with Unlimited Water & Land Sports Activities
Superior with Unlimited Water & Land Sports Activities
...
  • Partial ocean view
  • Balcony/terrace
  • 2 single beds
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2-Bedroom Villa with Unlimited Water & Land Sports Activities
2-Bedroom Villa with Unlimited Water & Land Sports Activities
...
  • Ocean view
  • Balcony/terrace
  • 2 single beds and 1 super k...
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Family Villa with Unlimited Water & Land Sports Activities
Family Villa with Unlimited Water & Land Sports Activities
...
  • Partial ocean view
  • Balcony/terrace
  • 1 super king bed
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Standard Villa
Standard Villa
...
  • Bathtub
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Standard Family
Standard Family
...
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    Have a question for AVANI Sepang Goldcoast Resort?

    What people love about the property

    • 8.8
      Excellent

      "Good place to relax"

      Leong

      |

      December 2, 2017

    • 9.2
      Exceptional

      "Relax nice place"

      CHUN K.

      |

      September 9, 2016

    • 9.2
      Exceptional

      "The pool was really great with a nice view!"

      SOFIA

      |

      November 24, 2016

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    More about AVANI Sepang Goldcoast Resort

    More about AVANI Sepang Goldcoast Resort

    10.0
    Exceptional

    "Very good, value for money."

    Sylvia

    |

    December 15, 2017

    An overview

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    10.0
    Exceptional

    "This is the wonderful hotel i stay~"

    Shareen

    |

    October 3, 2017

    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (7844)Booking.com Reviews (4103)
    7.3
    /
    10
    Cleanliness7.6
    Facilities7.2
    Location7.1
    Room comfort and quality7.9
    Service7.8
    Value for money7.0
    Provided by verified guests of Agoda
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    All guests (7844)
    All room types

    Show reviews that mention 

    Showing 5624 verified guest comments
    12345
    9.6
    Exceptional
    AFIZATUL from Malaysia
    Family with young children
    Superior
    Stayed 1 night in January 2019
    nice hotel”
    i love the hotel..the room and the staff working there..they are very friendly..i took buffet for lunch, dinner and breakfast..for me, the food just so so only...the rest are good..will come back again for short stay
    Reviewed January 14, 2019
    Dear Afizatul, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    4.8
    Hou from Malaysia
    Family with young children
    Superior
    Stayed 1 night in January 2019
    Staff is extremely annoying, non stop calling to confirm the booking that was done through agoda”
    after check-in into the hotel room, staff keep calling to confirm the agoda booking id (booking form was taken from us by the hotel) and repeatly asking for the same information through multiple different hotel staff. seafood restaurant food is not cleanly prepared. Food poisoning for the family after dining the seafood there.
    Reviewed January 14, 2019
    Dear Hou, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    4.8
    sektino from Indonesia
    Family with teens
    Three Bedroom Villa
    Stayed 3 nights in December 2018
    A bungalow at the sea and nothing else”
    We stay for vacation from 31 des to 3 jan 2019. Stayed at 3 room villa. And we carrying olders and children. Room is okey. But anothere must beware 1. If you dont have private car dont stay here. Far away from everything. No grab no taxy no public transport. Only hotel lime. And charge extra value. 2. At 31 des only 1 hotel restoran is open. Chinesse food restoran and fully book at dinner time. Only 1 table at six. And we must take it consider we just hve lunch at two oclock :) 3.They dont allow bring food from outside. With no excuse. After what happening at 31, next day we prepare and going to mall about 1 hour away. back to hotel at 9pm and bring 2 fried rice from mall for supper. And manager dont allowes us to bring in without excused. I think it is very unreasonable consider we bring our parents and they usually have supper at midnight. 4. For breakfast just ordinary, problem is flee everywhere. Maybe because it is open space and rainy season. 5. Small beach with dark water
    Reviewed January 13, 2019
    Dear sektino, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    siti from Malaysia
    Family with young children
    Superior
    Stayed 1 night in January 2019
    Nice for stay”
    Ideal for those who are looking for relaxing place , honeymoon or anniversary . Nice view from balcony . Variety breakfast . But please improve the cleanliness in room especially the bed . A bit dust in the bed . But overall is okay .
    Reviewed January 04, 2019
    Dear Siti, Thank you for taking the time to send your feedback to the travel community at large through Booking.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 05, 2019
    AVANI Sepang Goldcoast Resort
    9.2
    Exceptional
    AIZAT from Malaysia
    Family with teens
    Superior
    Stayed 1 night in March 2018
    Top notch in every single thing you wish for a perfect posh vacation! Perfect! Simply a total 5 star”
    from the gorgeous villa, to the cleanliness, to the whole resort ambiance, to the afficient buggy sercice through out, to the cycling(tonnes of bikes they have), to the gorgeous performances both at the pool/restaurant foyer and the beach side fire dance, to the activities you can do within the resort area, everything was PERFECT! just only a minor thing, i hope some supervisor at the restaurant area please learn how not to scold your staffs infront of me, the guest. Have some sense of respect to other people than only you will earn theirs. Respect is earned young man, yes im talking to you, guy in purple uniform. If you ever feel to advise your staffs, go somewhere else that my eyes cant see you. It somehow affects my holiday mood. I somehow had to do something in the middle of the stupid arrogance lecturing session by asking that guy a lighter, yet the as a normal arrogance middle managerial staffs, he just said no eventhough i just saw him lit a cigarette before that. To the lady staffs, stay strong girls, the way you guys control your selves got my full respect! and thank you to one of the lady for lent me a lighter.
    Reviewed January 12, 2019
    Dear Aizat, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    sharmila from Malaysia
    Couple
    Superior
    Stayed 1 night in September 2018
    nice place to stay”
    Enjoy my trip :-)
    Reviewed January 14, 2019
    Dear Sharmila, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    8.4
    Excellent
    Chuen from Malaysia
    Couple
    Superior
    Stayed 3 nights in December 2018
    Excellent getaways!”
    The location is a bit secluded however the hotel offers everything you need and a peaceful place for relaxation. Thoughtful of the hotel to provide buggies, bicycles and transportation to reduce the travelling distance and hassles.
    Reviewed December 31, 2018
    Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    Looi from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in November 2018
    Pls check properly about the payment. ”
    Because i booked last minute at agoda with low price . i already make full payment when i check in at night time , but the morning shift when i check out . calling me 3 times asking me to payment other half payment . funny~ said his college forget to collect other half payment with .
    Reviewed December 28, 2018
    Dear Looi, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded December 28, 2018
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    Harvinder from Malaysia
    Couple
    Superior
    Stayed 1 night in December 2018
    The best staffs in Avani”
    starting of my husband birthday was awful as it started with a fishy smell from my first 2 rooms but with the assistance from Shoba (Manager) and the other crew, Cindy, Syendy, Anuar,Erica, Hanan and Aidul. They help me out in surprising my husband and also changed to a better room without Fishy Smell. Thank you guys, you all are the best.
    Reviewed December 27, 2018
    Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded December 27, 2018
    AVANI Sepang Goldcoast Resort
    6.4
    Good
    WEI from Malaysia
    Group
    Family Villa
    Stayed 1 night in December 2018
    Air Con is not cold”
    Overall is ok.. but the air con is not cold at all.. pls improve.
    Reviewed January 13, 2019
    Dear Wei, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 15, 2019
    AVANI Sepang Goldcoast Resort
    9.6
    Exceptional
    Nor from Malaysia
    Couple
    Superior
    Stayed 1 night in January 2019
    Best private place”
    2 times stay at Avani & always choose Avani as my private holiday.5stars for their staffs & everything I need just tell the management, everything settle
    Reviewed January 10, 2019
    Dear Nor, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 11, 2019
    AVANI Sepang Goldcoast Resort
    8.8
    Excellent
    SAKINA from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in December 2018
    Great getaway trip!”
    the view is amazing!pool facing sunset view.at night there will be fireshow.buffet breakfast are varieties and tasty. staffs are friendly. setback: the fridge are not well cleaned. bathtub have stains.
    Reviewed January 08, 2019
    Dear Sakina, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. Thank you for your comments, Glad that you enjoyed your vacation staying with us and I apologize for the shortcomings that you encountered during your recent stay with us. Receiving constructive feedback on helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort.
    Responded January 08, 2019
    AVANI Sepang Goldcoast Resort
    6.0
    Yee from Malaysia
    Couple
    Superior
    Stayed 1 night in December 2018
    Above average”
    We visited on New Year's Eve and found out that only 1 restaurant was opened on that day due to the event that they had in the grand ballroom. The restaurant was fully booked and the tickets to the event was sold out too. We had to purposely drive out to get food. I don't understand why would they decide to close all restaurants when they're running on almost full occupancy. Did they want the guests to starve? Secondly, the room had a musty smell when we entered. The scent didn't really go away even after a long time. The floor was dusty and the coffee tray was dirty too. Thankfully, the cleanliness of the toilet was okay. On a side note, the staff were friendly and provided good service. Overall, I expected more from the price I've paid. Lexis Hibiscus was so much better as compared to this resort.
    Reviewed January 02, 2019
    Dear Yee, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    8.4
    Excellent
    shanil from Malaysia
    Family with teens
    Two Bedroom Villa
    Stayed 2 nights in December 2018
    family trip”
    I have been here a few times. always with family. In the beginning i wasnt very happy about certain things but as time goes on, they have improved tremendously. I would definitely recommend this place. The beach is not that great, watch out for sand flies, use insect repellants. But the pool is fairly nice. Breakfast buffet used to be a confusing affair, but on my last trip it was very nice. Parking is nearby at a free hotel parking lot. For food, please go to nearby Sungai pelek town, nice chinese food there. yes i would stay here again.
    Reviewed January 02, 2019
    Dear Shanil, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    9.2
    Exceptional
    Noor from Malaysia
    Family with teens
    Family Villa
    Stayed 1 night in December 2018
    great stay but can be improved”
    it was a great stay due to its unique location and facilities. enjoyed the bike ride to everywhere. however, the cleanliness of the room shall be improved as there were some dirts on the floor and some unpleasant smell.
    Reviewed January 02, 2019
    Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    6.8
    Good
    christal from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in December 2018
    View & Location is good”
    The view & location is good. However, things to highlight about:- 1. short of manpower - we spend 2 night during the countdown and we can understand and imagine how crowded is that. the hotel should take that occupancy into consideration. We have to wait for real long for the buggy service 2. Room cleanliness - not so clean/ floor are sticky during check in
    Reviewed January 02, 2019
    Dear Christal, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    2.8
    kai from Singapore
    Family with young children
    Superior
    Stayed 2 nights in December 2018
    Warning! Pls dont stay in this resort”
    1. Someone stole our cap at the ATV sports area. Manager mentioned that they will get the security to view the camera as the whole place is secured with CCTV. However, no one get back to us and we had to call the manager on duty and she tried to brush me off on the phone by saying they tried to find my cap but cant find it. When i asked her about the CCTV, she said the system is down. Super dubious and suspicious. 2. Buffet food was crap, everywhere is infested with flies. 3. Service was long. Asked for an extra pillow and it took almost 1 hour to come. 4. Room aircon produced loud noise. if u are a light sleeper, good luck to u. 5. Upon checking out, they billed us on some local numbers that we did not dial. We clarified them the staff then she said maybe system problem. Seriously, system problem till can anyhow charge customers ? Never coming back to this place. Waste of time. Gross.
    Reviewed January 01, 2019
    Dear Kai, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded January 03, 2019
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    Ratenah from Malaysia
    Family with teens
    Two Bedroom Villa
    Stayed 1 night in December 2018
    Very good”
    Last year when we were there, the checking in took so long ...had to wait an hour in the queue and another hour for the room to be ready even though it was already 4pm. This time the resort allowed on line check in...so it was much faster upon arrival at the resort. Another improvement is that breakfast was also served at two different restaurants. Again we stayed at the 2 bedroom villa and loved it as much as we did the first time.
    Reviewed December 16, 2018
    Dear Ratenah, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded December 17, 2018
    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    NORWATI from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in December 2018
    Great activity filled short getaway for the family”
    Everyone had a great time, from grandparents to the lil ones. We al went back fitter (loads of cycling, mummy n daddy incuded😅) And spent most mornings on tge beach. Wonderful wonderful foot and back massage station too on the beach; provided by the hotel. The masseur, Azlin was so pleasant and gave such a good massage ,that Us ladies got to relax whilst keeping an eye on the kids playing. Wld come back again!
    Reviewed December 16, 2018
    Dear Norwati, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded December 17, 2018
    AVANI Sepang Goldcoast Resort
    9.2
    Exceptional
    Masharum from Malaysia
    Family with young children
    Two Bedroom Villa
    Stayed 1 night in December 2018
    Beautiful and serenity, great staff..but requires more 5 star training.”
    We were taken care very well...by all staff, with follow up calls for all complaints..which were taken care of immediately..except the housekeeping staffing-needs more 5 star training..as they were new in serviceline and were unable to attend to what needs to be done... in lieu of the value for money paid.and expected high class service....but nevertheless it was an enjoyable stay..peaceful and will return..
    Reviewed December 09, 2018
    Dear Masharum, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
    Responded December 10, 2018
    AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
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