“Birthday Treat For Hubby””

Celebrated hubby's birthday at AVANI Sepang Goldcoast Resort. Upon checking in we decided to go for a late lunch at Bila Bila Restaurant. We were attended by Rani who took special care to serve us. She was always polite and with a smile. On the next day planned a surprise dinner for hubby and had invited some of our close friends too. Met up with Mr Wong of the Hai Sang Lou Chinese Restaurant who recommended some excellent vegetarian food for hubby and non-vegetarian food for the rest of us. To my surprise Mr Wong had arranged for a private dining area for all of us…that was really nice of you Mr Wong. For the entire evening Anggy took good care to serve us. Mr Wong accompanied by restaurant staff had surprised hubby by singing happy birthday song and presenting him a beautiful cake. Friends were just amazed by the arrangement and hospitality. As planned…at sharp 12.00am, Imam of Bila Bila Restaurant sent my chilled champagne bottle to the room…thank you so much Imam for the complimentary cake and macarons…was touched by nice gesture. Thank you Imam as that was the second surprise for hubby after dinner. Overall, the staff mentioned above have provided their highest professional level, dedication and hard work in order to give outstanding service which was above expectation. Kudos and a big thank you to the four of them (Mr Wong & Anggy of Hai Sang Lou Chinese Restaurant, Imam & Rani of Bila Bila Restaurant) for ensuring all my surprise plans were as romantic and as surprising as I anticipated and also memorable ones! You guys really knocked my hubby’s socks off. We will definitely come back again!

Great place to relax”

My family and I were at the Avani for a 2 night stay. our main aim was to chill and relax. We did just that. the peacefulness and lovely environment helped. We had a villa out on one of the fronds of the palm the seaviews and sea breeze was just great. The accomodation was very good and clean. The staff were very friendly and very helpful. one of the busboys from the Perahu restaurant helped my sister to get my wheelchair bound mother from the restaurant to the buggy meeting point. He got soaked for his kind deed as it was raining at the time. Food was good and tasty. The satay sauce served at the Perahu was really good. The steamboat served at the Stimboat restaurant was also very good. There was a good variety food served for breakfast too. Overall my family and I had a great and relaxing time at the Avani Sepang Goldcoast Resort.

Amazing”

Avani Sepang Goldcoast Resort... amazing.. i have stay here 7 times, woww i love it, staff excellent.. . the food bufè BIG. great. all kinds food , have try 3 types room. all is amazing .!! PS: just add that if you know of any of the staff then that's plus, everything seems better then, but in general ... AVANI HOTELS has high quality. Avani Sepang Goldcoast Resort has the same standard. Here I would like to stay again :)

One of the "BEST" ”

My work lingers around the service industry. I understand staff either make or break your business. At AVANI, my family and I were treated very well by most, if not the staff and crew. I like to give a special mention to Mr. FARIZ (a crew at the Bila-Bila Restaurant), who has gone beyond his duty to make us feel very welcome during our brief moment during dinner on 16 Jan 2016 -- THAT, I have to say was customer-service REDEFINED. He was attentive, courteous, friendly with lots of smiles on his face, and most of all he understood what customers require during their stay at a resort like AVANI. Room was clean (air-cond could improve a little though), walk-ways were tidy and neat, the buggies were efficient, chamber maids were helpful... Our stay was very memorable. Also, special thanks for the Ninebot guys; they were all very helpful especially Bernard and a Malay chap, and the rest too. My daughter enjoyed her Ninebot rides so much! Congratulations AVANI SEPANG GOLDCOAST, you have made our stay a very enjoyable one!

Excellent Hospitality”

We stayed at the Family Villa for 2 days and 1 night. It was superb and excellent experiences. Staff are all super friendly and very helpful. Food (room service and the breakfast buffet) was delicious! I love the Mee Goreng Mamak that we ordered via Room Service on the first night. We had the best view for sunrise and sunset! and side note: if you are thinking of dining out - there is Bagan Lalang seafood restaurants as well as street food nearby and if you are feeling adventurous you can drive to Pantai Morib for lunch. Overall Avani Sepang Goldcoast Resort is excellent and I totally recommend this place to everyone.

A nice place to recharge and relax”

Overall experience with Avani Sepang is great. The room is clean and spacious. Even though we have experienced the slow check-in, as we waited for around 2 hours to check-in. The staff there are really well train and able to handle us professionally and polite. Despite of crowded with many people to check-in, they still can recognize us and greet us with our surname. Kudos to you! You have turn an impatient client's mood from bad to good. Keep it up Avani Sepang Goldcoast Resort!

Twice the Charm”

Second visit to Sepang Goldcoast Resort is way better than my first visit (previously known as Golden Palm Tree Resort). Perhaps with prior travel experience and knowledge of the resort, my family and I enjoyed our stay. The addition of bicycles in the resort was a good idea for us to go to lobby and back to our villa without having to queue for the limited buggy services there. Since our stay was during the peak season (with many long staying guests and workshop for Malaysian companies' employees), the resort was overcrowded especially during breakfast buffet period. Nonetheless, Avani staff was very patient and able to handle the crowd. Tried out the Go-Kart activity and it was fun! A must-try for everyone! The villa was very comfortable and it is the same type of villa I chose during my first stay here as well. On our last day before check-out, there was miscommunication between the operator and our metered taxi service. I called to enquire for taxi service to bring us to the airport. The operator only gave one option which is the limo taxi service worth RM$230. I called again to cancel the limo taxi service as I remembered going to the resort on the first day with a metered taxi from airport was only RM64. Therefore I requested for a metered taxi (operator called it budget taxi). She quoted at a price of RM100. I said ok eventhough I knew operator was negotiating with the taxi driver so that the resort can keep the commission. After check-out, there were one ordinary metered taxi and one limo taxi waiting for us. So that was where the miscommunication occurred. Maybe I should suggest to the resort management that next time, please give us guests the options to book taxis. We do not wish to be offered only one option because some first-timer guests who do not know about this will have to pay exorbitant prices resulting in a bad impression of the resort. Overall, thank you for the hospitality!

superb place and friendly staff”

AVANI Sepang Goldcoast Resort is the best and awesome place. Wonderful environment and gorgeous ocean view made me really love the place. The staff was very friendly and so helpful. Sepoi-Sepoi Cafe is great. The most important is the superb Bila-Bila Restaurant with Bila's Team so friendly and really nice. Good job for especially, Mr. Fariz, Syafiq, Sarala, Dana, Ella, Erika and all Bila's Teams. I really recommended this place and I'll visit this place again to repeat my vacation.

quiet :)”

the PLUSS AVANI Sepang Goldcoast Resort i stay many times, even when name was The Palm. stay here 6 times . just great.. staff, place, area. and it is quiet.. that`s great. that what i love most of all. .. outstanding breakfast buffe. . the MINUS can not find any.. but.... in check. might take to long. .

The Best Service Resort I ever stayed”

Avani Gold Coast Sepang is the best resort i had ever stayed. I was planning for a surprise birthday trip for my partner and I had came across Avani through internet search engine hence I decided to booked the resort through Agoda. I had contacted the resort hotel restaurant (Perahu) and specially request to have a romantic dinner by the beach side. Few days later, i received an whatsApp msg from Kay. Through whatsapp, Kay assisted patiently and introduced all the various dinner package from Perahu for me to choose, her professional service leave me with a very good impression of the said restaurant, i had never encounter any service staff had contacted me with an one to one service and follow up with a after sales service too. I am so lucky to had Kay with all the arrangement. I sincerely thank her for all the follow up call and msg before and after my stay in the resort. Avani had leave me a deep impression with all their friendly and helpful service staff. I will go back again. TQ

Great For Weekend Gateway ”

Made the right choice in choosing Avani Sepang for my 3 days 2 night trip. Enjoy the calm relaxing atmosphere at the resort. The over water villa is newly refurbished, spacious and clean. TV channel is excellent with many movies and live TV options. If you are looking to spend a few days away from the city, Avani is just an hour drive from KL. It is also great where you can plan a day trip to nearby Tanjung Sepat for local seafood. However, shortage of staff is obvious and is reflected starting from the long check in. We reach the resort during evening but was told our room was not prepared. After an hour plus of waiting, have to approach and check with the receptions again only to find room with king size bed may take much longer. The end no choice but to accept another room with 2 single bed combined. Due to long weekend, there is a huge crowd at the breakfast area, overall hygiene is not very appealing. Some tables are not properly clean as only limited staff working. Food options is basic and limited. Overall, it remain a pleasant experience. Not reaching the 5 stars standard but definitely beyond my initial expectation.

nice hotel with room of improvement”

We have a very nice stay at Avani Sepang. We stayed at 3 room villa. The room is very spacious and comfort. But there are some items that avani management could look into for better service (should worth it with the price tho :)) 1) Check-in: maybe because it's end of school holiday and there was several big group on the same day, our check-in time a little bit delay... eventhought we reach Avani at 3.30 pm, our room still not ready yet. We travel with infant and old folks, during the hot day and it is an open concept lobby, so its not convenience for them to wait long time. 2) Buggy service during non-peak hour. we have to wait for very looong time to wait for called buggy. Until we decide to walked to the club house. (still we didn't bump with any buggy to pick us up). It was notice that it's weekend and the room is full. There were only several buggy who operative that night (saturday night). some of the guest decide to walk from club house to main lobby which is quite far. Shall Avani management could add up buggy service depends on the situation. 3) Bicycle. majority (i think may be all) the bicycle is in bad condition. please BUY new one and add some more. not enough bicycle as we have to 'curi' in front of other guest room. 4)activity: didn't have opportunity to try the activity provided eventhouht we stay for 2 nights (the room is too good to be left out plus it's far from the beach.) above all that, we will definitely will come again :)

Food can be better”

Our stay at the Avani Sepang Goldcoast Resort was quite pleasant and relax and our children enjoy it very much. Most of the facilities are provided for free and really peace of mind for the guests staying in the resort. Only shortcoming is that the food is over healthy and plain, perhaps a bit more salt may make it better. For better value for money and good and fresh sea food, I would recommend a local restaurant, namely Sea View Restaurant Ikan Bakar, located outside the resort turning to the left about 100m away.

Birthday surprise for boyfriend”

Had one of the BEST and AMAZING birthday stay in Avani Sepang Gold Coast. The view from our room was splendid, and the fire show that my girlfriend and I attended was phenomenal! To top it off, our stay was just perfect thanks to a bundle of staffs that was not only mentioned for their good service but also willing to lookout for you, provide excellent recommendation and always fulfilling our needs during our stay. We had lunch at Hai Sang Lou restaurant and the food was really delicious. We were positively greeted by the manager, Mr Wong and also Ann Gy along with Amira. It was an incredible experience and we decided to return the following day's lunch. A big thanks to Chef Mimi, Chef Iqa, Chef John, Chef Ray, Chef Andrew and Chef Lam. Their dim sums are really worth the price that we were paying for. We also would like to say thank you to Aunty Ho who was a friendly lady who provided us with great service as well giving us precise and accurate recommendations on activities that were

Great stay”

Firstly i will like to thanks all the staffs at Avani Sepang. Had a great stay. Unlike others review on this resort, i do really enjoy it as the staffs is friendly, kind and helpful. I did a small celebration in Sepoi-Sepoi on the first nite, Staffs sang bdae song for my son. Brought a full board package which included lunch and dinner, the first nite buffet dinner cancel casue low occupancy, they gave a restaurants credit for us to enjoy dinner at any outlet. i will like to thanks Siti, Kavitha and the manager at Stimpot for the good service. Will be back soon :)

Superb location”

We had an amazing time staying at AVANI, the location is Superb. We were staying at one of the family Villas. It was very spacious & beautifully located. The beauty all around the resident villas is breathtaking. We loved the food at Bila Bila, it was really nice. We also liked the food served at Sepoi-Sepoi. The staff at both the restaurants were really nice and they looked after us really well. Traveling with 23 months old son was also a big concern for us, but thankfully at AVANI Kids our toddler had an equally amazing playful time. While he was playing all around,we were relaxing at the same club in its lovely, attractive & cozy seating. My husband also had marvelous relaxing treatment at the AVANI Spa. The staff Ms. Bhawani was a great help. We loved the pool as well & our toddler also enjoyed his time playing with the water. We were also very lucky to experience the beautiful sunset from right across our villa. It was mesmerizing. It was an overall amazing experience at AVANI, the location, the beauty is so perfect that we tend to forget about the little drawbacks it had, like the cleanliness was not as par with the value of money we normally spend, there were a lot of flies all around and sometimes one could sense the bad smell of the water (only in the afternoon time). I am sure if they take care of these aspects then there is no stopping this resort to be a great tourist attraction. We enjoyed our time at AVANI and would like to come back again there. Also to mention the staff at the resort is very nice and cooperative and are always ready to help you. Special mention of Stephen from the Front office who very smoothly helped us in extending our checkout timings as we only had 2 days but wanted to enjoy our stay for few more hours. Really appreciate the efforts. We also thank the Marcom Manager - Kanchana Ganglani for recommending this beautiful resort to stay for our relaxation -aimed holidays.

Romance hotel”

I love Avani Sepang Goldcoase Resort. The hotel change the nice view king size bed room for us celebration. The hotel facilities are very attractive, include of nice view of swimming pool, well-equip of gym room, nice-view of sun rise, fun play ground and others.

tranquil ”

After reading numerous negative reviews about Avani I decided go ahead and book anyway due to the unique location and style. I'm REALLY glad I did. The renovations are now complete and the entire resort is stunning. The staff were amazing. I'm a reasonably well seasoned traveler. The service was 5 star all the way. Even the cleaning, maintenance, buggy drivers, etc, would all great you in passing. The buffet there was fantastic. Very well maintained with an astounding variety of food, much of it being prepared as required by chefs manning their particular station on the buffet. The mini bar items were also cheap in context, for eg, 4 cans of soda for under 7 USD (mini bar items must be ordered from the Avani store and will be delivered to your room) The location SEEMS to be quite isolated. It's definitely well out of the way but as I was only staying 1 night I didn't research if there were any close by tourist attractions. The beaches in front of the resort are obviously popular with local tourist and there are numerous things that can be hired such as boats, para sailing, etc, and a really cool ultralight sea plane. They do offer daily free shuttle buses to KL central but I'd expect it would take over an hour to arrive and personally, I think staying in KL central would be more suitable if that's on the itinerary. Avani is the perfect place for a layover in KL or anyone who just wants to relax in style (with the option of some thrill seeker beach activities in between if you like) Checking out was a breeze. Took about 2 minutes in total. And arranging transportation to the airport was equally as easy......book at the counter in the lobby.....3 minutes later a car arrived All in all.........absolutely 10 out of 10

Wonderful First time Experience in Avani Sepang ”

After exit from highway tol 218, it was another 42 km from there. The journey was smooth and weather was amazing. It covered around rural areas. Near to the Avani, saw a signboard describing Avani as secluded. Not to dampen my spirit as it was our first time there, we drove through till we arrived. Upon arrival, we were swept away by the vast area and wonderful surroundings. Free use of bicycle, huge beach area with fine sand. The breakfast spread has a wide varieties of Asian and Western options. Our Family Villa was cosy and comfortable, overlooking the sea. In addition, I would like to express my gratitude and compliment Ms Eva Rati and Mr Bhupal.  As this is my first time stay at Avani, My family and I was served by Eva. She was prompt, readily smile,cheerful, pleasant and did a thorough explaination of the facilities around the resort and the surroundings which is not a common sight with other hotels. Check- in was done promptly and efficient.  For Mr Bhupal, he is a rare gem. He brought us on a buggy from our room to the carpark near the security area and showed us direction to a nearby restaurant. He was not only friendly and helpful, he served with a passion wholeheartedly, another uncommon sight in service industry.  Such qualities set the benchmark for all Hotels/Resorts front line staffs in Malaysia to learn from. Both Eva Rati and Bhupal have displayed great Guests service qualities. They were pleasant,very attentive, spontaneous, cheerful, helpful, possess vibrant personality, showed wonderful initiatives and most importantly, they have applied the Guests First Mindset. Kudos to Ms Eva Rati and Mr Bhupal. Overall stay was

Awesome, Peaceful and relaxing Resort”

We book a family villa room, room is very spacious and great . We love this place so much, very relaxing stay. Free wi-fi but is connection is very weak, breakfast is good, room are very clear, especially the beds. It is so conformable that my husband can sleep for the whole day but the air-conditioner was not working well, feel stuffy and humid in the room. Taxi from Kuala Lumpur International Airport is just a 40 minute drive from the resort, cost around RM68-70. Resort complimentary daily resort shuttle bus to and from Kuala Lumpur which is a 90min-1hrs, call or e-mail arrange directly through the resort to check the timing before you book your flight. There's no place you can shop, mainly places to relax like spa, swimming pool and outdoor beach activities. Dining place is out of the resort, if you wish to eat seafood may need to walk about 15 minutes. Overall, we love our stay here, will return in the near future, and will recommending to all my friends!