15 Jan 2019
Tuesday
16 Jan 2019
Wednesday
2 adults
1 room
8.4
Excellent"Awesome & interesting place."
Fazuli
|
May 13, 2018
![Swimming pool [outdoor] AVANI Sepang Goldcoast Resort](http://pix10.agoda.net/hotelImages/161/161823/161823_16122014480049811137.jpg?s=1024x768)
See map
Very good
Location
7.1
Removed from saved list
What guests are saying:
Both are awesome with awesome view.
I love this place and the whole family really like it.
pay for the room and view
beach not suitable for swimming
buffet breakfast is the best
sunset and sunrise view from the pool is so beautiful
the gym on the water is nice to use
the bicycles are the best
room service menu very limited
Need to enlarge the swimming pool
i love everything about avani, Good services, food is good n the staff is friendly.
Nice view, friendly staff. And awesome place
a lot of activities can be done here with the family. it's not just a place for staycation. everything is just perfect. kindly consider to provide private buggy sprcial to guest with infant. so that they can explore every corner of Avani peacefully
the only problem is the numbers of buggy. i hv to wait 45m each cycle.
AVANI Sepang Goldcoast Resort
From 7839 reviewsSee what guests said
7.3
/
10
Very good room comfort and quality
7.9
Recommended by 82% of guests
| Value for money | 7.0 |
| Distance to city center | 82 km |
| Location rating | 7.1 |
| Nearest airport | Kuala Lumpur International Airport 2 |
| Distance to airport | 13.8 km |
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
Select your room
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 34 times since yesterday | 57 travelers are looking at this property right now
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Three Bedroom Villa
...
- Room size: 232 m²/2497 ft²
- Ocean view
- 2 single beds and 1 queen b...
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Two Bedroom Villa
...
- Room size: 122 m²/1313 ft²
- Ocean view
- 2 single beds and 1 king be...
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Superior
...
- Room size: 52 m²/560 ft²
- Partial ocean view
- 2 single beds or 1 double b...
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Family Villa
...
- Room size: 82 m²/883 ft²
- Partial ocean view
- 2 single beds and 1 king be...
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Special Deal
...
- Room size: 82 m²/883 ft²
- Partial ocean view
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Superior with Unlimited Water & Land Sports Activities
...
- Partial ocean view
- Balcony/terrace
- 2 single beds
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2-Bedroom Villa with Unlimited Water & Land Sports Activities
...
- Ocean view
- Balcony/terrace
- 2 single beds and 1 super k...
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Family Villa with Unlimited Water & Land Sports Activities
...
- Partial ocean view
- Balcony/terrace
- 1 super king bed
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Standard Villa
...
- Bathtub
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Standard Family
...
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Have a question for AVANI Sepang Goldcoast Resort?
What people love about the property
- 8.8Excellent
"Good place to relax"
Leong
|
December 2, 2017
- 9.2Exceptional
"Relax nice place"
CHUN K.
|
September 9, 2016
- 9.2Exceptional
"The pool was really great with a nice view!"
SOFIA
|
November 24, 2016
Compare to other recommended properties
 AVANI Sepang Goldcoast Resort | Best value!  |  |  | |
57 travelers are looking at this property right now | ||||
| Guest rating | Very good 7844 reviews 7.3 Location 7.1 | Excellent 1738 reviews 8.9 Location 8.9 | Excellent 1492 reviews 8.4 Location 8.2 | Very good 3898 reviews 7.9 Location 7.7 |
| Neighborhood | Sepang | Putrajaya | KLCC | Putrajaya |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Very good, value for money."
Sylvia
|
December 15, 2017
An overview
Surrounded by the sheltered waters of west coast Peninsular Malaysia, AVANI Sepang Goldcoast Resort offers a secluded tropical hideaway that blends easy accessibility with a feeling of getting away from it all. Set along Sepang’s 22 kilometre shore, the property has a mainland beachfront setting with lush gardens and a palm structure built on stilts which extends over warm shallow waters. The overwater palm features 315 contemporary Polynesian-inspired guest rooms and villas, all with a sea view.
A property designed for every age and interest, we offer an action packed daily programme, including beach and garden activities. Some activities for the family include bicycle and mangrove tours around the local area, which takes one back to nature. To simply unwind, one can sunbathe and take refreshing dips in the resort’s swimming pool. Taking relaxation to a whole new level, AVANI SPA pampers guests with a choice of results-driven treatments for total wellbeing.
A property designed for every age and interest, we offer an action packed daily programme, including beach and garden activities. Some activities for the family include bicycle and mangrove tours around the local area, which takes one back to nature. To simply unwind, one can sunbathe and take refreshing dips in the resort’s swimming pool. Taking relaxation to a whole new level, AVANI SPA pampers guests with a choice of results-driven treatments for total wellbeing.
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Nearest essentials
Airports
Kuala Lumpur International Airport 2
13.8 km
48 minutes
Kuala Lumpur International Airport (KUL)
16.0 km
42 minutes
Public transportation
Port Dickson Bus Terminal
14.8 km
58 minutes
ERL Railway Station - KLIA
17.2 km
47 minutes
Hospital or clinic
Rauna Mahys Testing & Servicing
14.8 km
57 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
10.0
Exceptional"This is the wonderful hotel i stay~"
Shareen
|
October 3, 2017
Popular facilities
- Fitness center
- Spa
- Kids club
- Garden
- Swimming pool [outdoor]
- Massage
- Restaurants
Languages spoken
- English
- Dutch
- Tamil
- Chinese [Cantonese]
- Indonesian
- Thai
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Canoeing
- Massage
- Tours
- Dart board
- Private beach
- Water sports (non-motorized)
- Fitness center
- Sauna
- Wind surfing
- Garden
- Spa
- Yoga room
- Hot tub
- Swimming pool [outdoor]
- Karaoke
- Table tennis
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurant [halal]
- Grocery delivery
- Restaurants
Services and conveniences
- Concierge
- Gift/souvenir shop
- Salon
- Currency exchange
- Laundromat
- Shops
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
- Dry cleaning
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
- Family room
- Playground
Access
- Check-in/out [express]
- Elevator
- Pets allowed
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Car park [nearby]
- Shuttle service
- Bicycle rental
- Car park [on-site]
- Valet parking
- Car park [free of charge]
- Rental car
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-3 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 4-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- The property provides shuttle service to nearby areas. Kindly contact the property for more details.
- The resort provides complimentary return shuttle to Sunway Pyramid and Mitsui Outlet Park daily.
08:30 AM: resort – Sunway Pyramid 02:00 PM: resort – Mitsui Outlet Park – Sunway Pyramid 05:00 PM: Sunway Pyramid – Mitsui Outlet Park (06:00 PM) - resort - When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 82 km
Travel time to airport (minutes): 45
The property
Number of bars/lounges
: 2
Number of restaurants: 5
Number of rooms : 315
Year property opened: 2009
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (7844)Booking.com Reviews (4103)
7.3
/
10
Very good
Provided by verified guests of 
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Show reviews that mention
Showing 5624 verified guest comments
12345
9.6
Exceptional
AFIZATUL from Malaysia
Family with young children
Superior
Stayed 1 night in January 2019
nice hotel”
i love the hotel..the room and the staff working there..they are very friendly..i took buffet for lunch, dinner and breakfast..for me, the food just so so only...the rest are good..will come back again for short stay
Reviewed January 14, 2019
Dear Afizatul, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
Did you find this review helpful?|
4.8
Hou from Malaysia
Family with young children
Superior
Stayed 1 night in January 2019
Staff is extremely annoying, non stop calling to confirm the booking that was done through agoda”
after check-in into the hotel room, staff keep calling to confirm the agoda booking id (booking form was taken from us by the hotel) and repeatly asking for the same information through multiple different hotel staff.
seafood restaurant food is not cleanly prepared. Food poisoning for the family after dining the seafood there.
Reviewed January 14, 2019
Dear Hou, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
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4.8
sektino from Indonesia
Family with teens
Three Bedroom Villa
Stayed 3 nights in December 2018
A bungalow at the sea and nothing else”
We stay for vacation from 31 des to 3 jan 2019.
Stayed at 3 room villa. And we carrying olders and children. Room is okey. But anothere must beware
1. If you dont have private car dont stay here. Far away from everything. No grab no taxy no public transport. Only hotel lime. And charge extra value.
2. At 31 des only 1 hotel restoran is open. Chinesse food restoran and fully book at dinner time. Only 1 table at six. And we must take it consider we just hve lunch at two oclock :)
3.They dont allow bring food from outside. With no excuse.
After what happening at 31, next day we prepare and going to mall about 1 hour away. back to hotel at 9pm and bring 2 fried rice from mall for supper. And manager dont allowes us to bring in without excused. I think it is very unreasonable consider we bring our parents and they usually have supper at midnight.
4. For breakfast just ordinary, problem is flee everywhere. Maybe because it is open space and rainy season.
5. Small beach with dark water
Reviewed January 13, 2019
Dear sektino, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
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8.0
Excellent
siti from Malaysia
Family with young children
Superior
Stayed 1 night in January 2019
Nice for stay”
Ideal for those who are looking for relaxing place , honeymoon or anniversary . Nice view from balcony . Variety breakfast . But please improve the cleanliness in room especially the bed . A bit dust in the bed . But overall is okay .
Reviewed January 04, 2019
Dear Siti, Thank you for taking the time to send your feedback to the travel community at large through Booking.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 05, 2019
AVANI Sepang Goldcoast Resort
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9.2
Exceptional
AIZAT from Malaysia
Family with teens
Superior
Stayed 1 night in March 2018
Top notch in every single thing you wish for a perfect posh vacation! Perfect! Simply a total 5 star”
from the gorgeous villa, to the cleanliness, to the whole resort ambiance, to the afficient buggy sercice through out, to the cycling(tonnes of bikes they have), to the gorgeous performances both at the pool/restaurant foyer and the beach side fire dance, to the activities you can do within the resort area, everything was PERFECT! just only a minor thing, i hope some supervisor at the restaurant area please learn how not to scold your staffs infront of me, the guest. Have some sense of respect to other people than only you will earn theirs. Respect is earned young man, yes im talking to you, guy in purple uniform. If you ever feel to advise your staffs, go somewhere else that my eyes cant see you. It somehow affects my holiday mood. I somehow had to do something in the middle of the stupid arrogance lecturing session by asking that guy a lighter, yet the as a normal arrogance middle managerial staffs, he just said no eventhough i just saw him lit a cigarette before that. To the lady staffs, stay strong girls, the way you guys control your selves got my full respect! and thank you to one of the lady for lent me a lighter.
Reviewed January 12, 2019
Dear Aizat, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
Did you find this review helpful?|
8.0
Excellent
sharmila from Malaysia
Couple
Superior
Stayed 1 night in September 2018
nice place to stay”
Enjoy my trip :-)
Reviewed January 14, 2019
Dear Sharmila, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
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8.4
Excellent
Chuen from Malaysia
Couple
Superior
Stayed 3 nights in December 2018
Excellent getaways!”
The location is a bit secluded however the hotel offers everything you need and a peaceful place for relaxation.
Thoughtful of the hotel to provide buggies, bicycles and transportation to reduce the travelling distance and hassles.
Reviewed December 31, 2018
Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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8.0
Excellent
Looi from Malaysia
Solo traveler
Superior
Stayed 1 night in November 2018
Pls check properly about the payment. ”
Because i booked last minute at agoda with low price . i already make full payment when i check in at night time , but the morning shift when i check out . calling me 3 times asking me to payment other half payment . funny~ said his college forget to collect other half payment with .
Reviewed December 28, 2018
Dear Looi, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded December 28, 2018
AVANI Sepang Goldcoast Resort
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8.0
Excellent
Harvinder from Malaysia
Couple
Superior
Stayed 1 night in December 2018
The best staffs in Avani”
starting of my husband birthday was awful as it started with a fishy smell from my first 2 rooms but with the assistance from Shoba (Manager) and the other crew, Cindy, Syendy, Anuar,Erica, Hanan and Aidul. They help me out in surprising my husband and also changed to a better room without Fishy Smell.
Thank you guys, you all are the best.
Reviewed December 27, 2018
Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded December 27, 2018
AVANI Sepang Goldcoast Resort
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6.4
Good
WEI from Malaysia
Group
Family Villa
Stayed 1 night in December 2018
Air Con is not cold”
Overall is ok.. but the air con is not cold at all.. pls improve.
Reviewed January 13, 2019
Dear Wei, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 15, 2019
AVANI Sepang Goldcoast Resort
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9.6
Exceptional
Nor from Malaysia
Couple
Superior
Stayed 1 night in January 2019
Best private place”
2 times stay at Avani & always choose Avani as my private holiday.5stars for their staffs & everything I need just tell the management, everything settle
Reviewed January 10, 2019
Dear Nor, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 11, 2019
AVANI Sepang Goldcoast Resort
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8.8
Excellent
SAKINA from Malaysia
Family with young children
Family Villa
Stayed 1 night in December 2018
Great getaway trip!”
the view is amazing!pool facing sunset view.at night there will be fireshow.buffet breakfast are varieties and tasty. staffs are friendly. setback: the fridge are not well cleaned. bathtub have stains.
Reviewed January 08, 2019
Dear Sakina, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. Thank you for your comments, Glad that you enjoyed your vacation staying with us and I apologize for the shortcomings that you encountered during your recent stay with us. Receiving constructive feedback on helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort.
Responded January 08, 2019
AVANI Sepang Goldcoast Resort
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6.0
Yee from Malaysia
Couple
Superior
Stayed 1 night in December 2018
Above average”
We visited on New Year's Eve and found out that only 1 restaurant was opened on that day due to the event that they had in the grand ballroom. The restaurant was fully booked and the tickets to the event was sold out too. We had to purposely drive out to get food. I don't understand why would they decide to close all restaurants when they're running on almost full occupancy. Did they want the guests to starve?
Secondly, the room had a musty smell when we entered. The scent didn't really go away even after a long time. The floor was dusty and the coffee tray was dirty too. Thankfully, the cleanliness of the toilet was okay.
On a side note, the staff were friendly and provided good service.
Overall, I expected more from the price I've paid. Lexis Hibiscus was so much better as compared to this resort.
Reviewed January 02, 2019
Dear Yee, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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8.4
Excellent
shanil from Malaysia
Family with teens
Two Bedroom Villa
Stayed 2 nights in December 2018
family trip”
I have been here a few times.
always with family.
In the beginning i wasnt very happy about certain things but as time goes on, they have improved tremendously.
I would definitely recommend this place.
The beach is not that great, watch out for sand flies, use insect repellants.
But the pool is fairly nice. Breakfast buffet used to be a confusing affair, but on my last trip it was very nice.
Parking is nearby at a free hotel parking lot.
For food, please go to nearby Sungai pelek town, nice chinese food there.
yes i would stay here again.
Reviewed January 02, 2019
Dear Shanil, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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9.2
Exceptional
Noor from Malaysia
Family with teens
Family Villa
Stayed 1 night in December 2018
great stay but can be improved”
it was a great stay due to its unique location and facilities. enjoyed the bike ride to everywhere. however, the cleanliness of the room shall be improved as there were some dirts on the floor and some unpleasant smell.
Reviewed January 02, 2019
Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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6.8
Good
christal from Malaysia
Family with young children
Superior
Stayed 2 nights in December 2018
View & Location is good”
The view & location is good. However, things to highlight about:-
1. short of manpower - we spend 2 night during the countdown and we can understand and imagine how crowded is that. the hotel should take that occupancy into consideration. We have to wait for real long for the buggy service
2. Room cleanliness - not so clean/ floor are sticky during check in
Reviewed January 02, 2019
Dear Christal, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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2.8
kai from Singapore
Family with young children
Superior
Stayed 2 nights in December 2018
Warning! Pls dont stay in this resort”
1. Someone stole our cap at the ATV sports area. Manager mentioned that they will get the security to view the camera as the whole place is secured with CCTV. However, no one get back to us and we had to call the manager on duty and she tried to brush me off on the phone by saying they tried to find my cap but cant find it. When i asked her about the CCTV, she said the system is down. Super dubious and suspicious.
2. Buffet food was crap, everywhere is infested with flies.
3. Service was long. Asked for an extra pillow and it took almost 1 hour to come.
4. Room aircon produced loud noise. if u are a light sleeper, good luck to u.
5. Upon checking out, they billed us on some local numbers that we did not dial. We clarified them the staff then she said maybe system problem. Seriously, system problem till can anyhow charge customers ?
Never coming back to this place. Waste of time. Gross.
Reviewed January 01, 2019
Dear Kai, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded January 03, 2019
AVANI Sepang Goldcoast Resort
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8.0
Excellent
Ratenah from Malaysia
Family with teens
Two Bedroom Villa
Stayed 1 night in December 2018
Very good”
Last year when we were there, the checking in took so long ...had to wait an hour in the queue and another hour for the room to be ready even though it was already 4pm. This time the resort allowed on line check in...so it was much faster upon arrival at the resort. Another improvement is that breakfast was also served at two different restaurants. Again we stayed at the 2 bedroom villa and loved it as much as we did the first time.
Reviewed December 16, 2018
Dear Ratenah, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded December 17, 2018
AVANI Sepang Goldcoast Resort
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8.0
Excellent
NORWATI from Malaysia
Family with young children
Family Villa
Stayed 1 night in December 2018
Great activity filled short getaway for the family”
Everyone had a great time, from grandparents to the lil ones. We al went back fitter (loads of cycling, mummy n daddy incuded😅)
And spent most mornings on tge beach.
Wonderful wonderful foot and back massage station too on the beach; provided by the hotel. The masseur, Azlin was so pleasant and gave such a good massage ,that
Us ladies got to relax whilst keeping an eye on the kids playing. Wld come back again!
Reviewed December 16, 2018
Dear Norwati, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded December 17, 2018
AVANI Sepang Goldcoast Resort
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9.2
Exceptional
Masharum from Malaysia
Family with young children
Two Bedroom Villa
Stayed 1 night in December 2018
Beautiful and serenity, great staff..but requires more 5 star training.”
We were taken care very well...by all staff, with follow up calls for all complaints..which were taken care of immediately..except the housekeeping staffing-needs more 5 star training..as they were new in serviceline and were unable to attend to what needs to be done... in lieu of the value for money paid.and expected high class service....but nevertheless it was an enjoyable stay..peaceful and will return..
Reviewed December 09, 2018
Dear Masharum, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.
Responded December 10, 2018
AVANI Sepang Goldcoast Resort
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
