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Ayer Hitam Hotel
Ayer Hitam Hotel
Ayer Hitam Hotel
Ayer Hitam Hotel
Ayer Hitam Hotel
Ayer Hitam Hotel
Ayer Hitam Hotel

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7.9

Very good

231 reviews

231 reviews

See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
FELDA ayer hitam 2.0 km
Zenxin Organic Park 5.1 km
Street Art Kluang 10.7 km
UK Agro Resort 10.8 km
UK Farm 11.2 km
am pm farmasi 16.6 km
giant 16.6 km
Poliklinik Intan 16.8 km
Klinik 1 Malaysia 16.8 km
Taman Delima Recreational Park 17.1 km

Ayer Hitam Hotel

No.3, Jalan Bestari 1, Taman Bestari, Ayer Hitam, Kluang, Malaysia, 86100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ayer Hitam part of Kluang, this property puts you close to attractions and interesting dining options. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Room service [24-hour]

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [private]

Exercise area

Room service [24-hour]

Shops

Restaurants

Your dates are popular among travelersUsers are booking a place in Kluang every 24 minutes on Agoda.com
Value for money8.2
Distance to city center20.3 km
Location rating8.2
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport62.8 km

Rooms available at Ayer Hitam Hotel

Family Suite
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 queen beds
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Budget Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 single bed
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Standard View Queen
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 queen bed
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Superior View Twin
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 single beds
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Deluxe Family View Room, Guest room, City view
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 2 queen beds
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Deluxe
...
  • Room size: 14 m²/151 ft²
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Queen Bed Room
...
  • Room size: 12 m²/129 ft²
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Superior Twin Room
...
  • 2 single beds
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Room Assigned on Arrival
...
    Enter dates to see prices
    Family Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at Ayer Hitam Hotel?

      Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Ayer Hitam Hotel?

      For those who wish to drive their own cars, Ayer Hitam Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

      What is the smoking policy at Ayer Hitam Hotel?

      Ayer Hitam Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

      What popular natural sightseeing spots are close to Ayer Hitam Hotel?

      Ayer Hitam Hotel is located in the Ayer Hitam area, which is famous for natural sightseeing destinations such as FELDA ayer hitam.

      See map

      Explore the neighborhood

      What people love about Ayer Hitam Hotel

      • 10

        Exceptional

        "Very good hotel"

        Norazimah

        |

        March 21, 2021

      • 10

        Exceptional

        "Good for staying"

        samsul

        |

        February 14, 2021

      • 8.4

        Excellent
        Location

        "Near to PLUS highway Many nearby restaurants just walking distance Staff also good"

        Muhammed

        |

        September 23, 2020

      Property ranking|Compared to 67 Kluang properties
      See all rankings
      Room comfort score
      6.9/10
      Value for money score
      8.2/10
      Location score
      8.2/10
      Service score
      8/10
      Better than
      84
      %
      of Kluang properties
      Better than
      75
      %
      of Kluang properties
      Better than
      73
      %
      of Kluang properties
      Better than
      70
      %
      of Kluang properties
      Overall rating:

      7.9

      Very good
      231 reviews
      Cleanliness
      7.9
      Facilities
      7.4
      Location
      8.2
      Read all reviews >
      What travelers say they love:
      Bilik hotel yang baik dan selesa.
      abdullah from Malaysia
      Family with young children
      More about Ayer Hitam Hotel

      More about Ayer Hitam Hotel

      Ayer Hitam Hotel

      At Ayer Hitam Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Ayer Hitam Hotel.
      All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
      All rooms at Ayer Hitam Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker is provided in some guestrooms.
      Ayer Hitam Hotel also provides a hair dryer and towels in bathrooms for select rooms.


      Dining and things to do

      A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
      Ayer Hitam Hotel offers an excellent variety of recreational facilities. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


      Reasons to stay here

      According to guests who stayed here, this hotel's room comfort is rated higher than 83% of other accommodations in Kluang.

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      Amenities and facilities
      Very good
      Facilities

      7.4

      Most talked about facilities

      Housekeeping

      6 mentions

      Internet

      2 mentions

      Food & Dining

      1 mention

      Breakfast

      1 mention

      Languages spoken

      • English
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Exercise area

      Dining, drinking, and snacking

      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Convenience store
      • Daily cleaning
      • Disabled facilities
      • Elevator
      • Shops
      • Smoking area

      For the kids

      • Family room

      Access

      • Allergy-free rooms
      • Check-in/out [private]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [free of charge]
      • Car park [on-site]
      Location
      No.3, Jalan Bestari 1, Taman Bestari, Ayer Hitam, Kluang, Malaysia, 86100
      Excellent
      Location

      8.2

      Airports

      • Senai International Airport (JHB) - Malaysia
        62.8 km
      • Seletar Airport (XSP) - Singapore
        95.5 km

      Public transportation

      • Kluang
        19.1 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        570 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until13:00
      • Reception open until00:00

      Getting around

      • Distance from city center20.3 km

      The property

      • Number of bars/lounges0
      • Number of floors0
      • Number of restaurants0
      • Number of rooms 48
      • Year property opened0
      • Most recent renovation0

      Reviews of Ayer Hitam Hotel from real guests

      Provided by verified guests of Agoda
      7.9
      /
      10
      Cleanliness7.9
      Facilities7.4
      Location8.2
      Room comfort and quality6.9
      Service8.0
      Value for money8.2
      High score for Kluang
      Rating
      9+ Exceptional (26)
      8-9 Excellent (5)
      7-8 Very Good (22)
      6-7 Good (12)
      <6 Below Expectation (15)
      Time of the year
      Mar - May (17)
      Jun - Aug (15)
      Sep - Nov (19)
      Dec - Feb (29)
      All guests (231)
      All room types
      All languages

      Show reviews that mention 

      Showing 80 verified guest comments
      1234
      8.4
      Excellent
      Sharifah from Malaysia
      Family with teens
      Family Suite
      Stayed 1 night in August 2018

      Good hotel”

      Pros - friendly staffs, smooth check in and check out process, let me check out at 2pm without any additional charge, clean room and toilet, good water pressure in the bathroom, got lift although only 4 floors, cool aircond, comfy bed n pillows, ample parking. A mamak restaurant attached to the hotel is very convinient Cons - found some small cockraches once I entered the room Overall I had a good experience during my stay. Reasonable price for family room which comes with 2 queen beds. Near to hiway and not noisy at all. For sure I will come back if I need a place to sleep in Ayer Hitam

      Reviewed August 27, 2018

      See room deals

      10.0
      Exceptional
      Muhammad from Malaysia
      Business traveler
      Standard View Queen
      Stayed 1 night in August 2018

      budget but awesome”

      Located nearby the exit toll ayer hitam. Room is clean and friendly staff. Mamak stall at Ground Floor totally awesome

      Reviewed August 30, 2018

      See room deals

      9.3
      Exceptional
      KAR from Malaysia
      Business traveler
      Superior View Twin
      Stayed 1 night in December 2014

      A Great Value Hotel”

      Friendly receptionist, Great Value, Comfortable

      A great value budget hotel located in Ayer Hitam town. Clean and comfortable bed and bathroom.

      Reviewed December 05, 2014

      See room deals

      10.0
      Exceptional
      Norizah from Singapore
      Group
      Stayed 1 night in November 2019

      Very convenient ”

      Very convenient location for night stop shopping at air hitam. Clean and big family room. But i prefer with windows. The last stay i got a family room with no windows. Overall good stay

      Reviewed November 13, 2019

      See room deals

      10.0
      Exceptional
      Norafazrena from Malaysia
      Family with young children
      Standard View Queen
      Stayed 1 night in January 2018

      Best Budget Hotel”

      the price is just nice for the budget hotel.near highway.very clean room n very big and clean toilet.very convenience to buy food due to at the corner of the building has mamak restaurant.suprisingly,this hotel provide a breakfast which is pretty impressive.the staff is very nice.thumbs up for this hotel.

      Reviewed January 18, 2018

      See room deals

      THANK YOU , COME AGAIN

      Responded March 27, 2018
      Ayer Hitam Hotel
      6.4
      Good
      Siti from Malaysia
      Group
      Standard View Queen
      Stayed 2 nights in October 2019

      Value for money”

      This hotel was situated near the ayer hitam toll which was strategic and easy access from the highway. its good enough for its price and suitable for students

      Reviewed October 22, 2019

      See room deals

      9.6
      Exceptional
      Wan from Malaysia
      Couple
      Superior View Twin
      Stayed 1 night in December 2017

      Nice Stay”

      Stayed here for a night, the room is tidy, the bed and pillow are comfort.. I got the highway view which I can see my car from the room.. the only small problem is, the hotel mgmt should call the pest control because there's small cockroaches when we back from dinner.. overall, I loved the stay here and will recommend to relatives and friends.

      Reviewed December 12, 2017

      See room deals

      Thanks for your feedback comment. We are looking into ways to improve the services.Please continue to support us and we will meet soon.

      Responded May 08, 2018
      Ayer Hitam Hotel
      6.4
      Good
      noratikah from Malaysia
      Solo traveler
      Standard View Queen
      Stayed 1 night in November 2017

      Good”

      Pro-very near to highway, easy access to Ayer Hitam Con-when entering the room smell like cigarette smoke.

      Reviewed November 20, 2017

      See room deals

      Thank you for giving us good feedback, we will improve and improve room cleanliness for all

      Responded August 26, 2018
      Ayer Hitam Hotel
      6.4
      Good
      Hilmi from Malaysia
      Business traveler
      Standard View Queen
      Stayed 1 night in June 2018

      Affordable Hotel”

      Good location, near to Ayer Hitam exit. Clean room and friendly staff

      Reviewed July 05, 2018

      See room deals

      Thank you for giving us good feedback, please come again

      Responded August 26, 2018
      Ayer Hitam Hotel
      9.2
      Exceptional
      Nurul from Malaysia
      Group
      Stayed 2 nights in December 2019

      Hotel is very nice”

      Staff are great, i arrive late at night they are okay with it. Have a restaurant downstairs and affordable price for meals. Just that their might need to change / repair their iron & iron board as it looks old a bit.

      Reviewed December 26, 2019

      See room deals

      8.8
      Excellent
      Mohamad from Singapore
      Solo traveler
      Standard View Queen
      Stayed 1 night in December 2018

      Everything is good...”

      Good hotel with reasonable price,clean,abd frendly staff

      Reviewed December 30, 2018

      See room deals

      8.0
      Excellent
      Yun from Malaysia
      Couple
      Standard View Queen
      Stayed 1 night in December 2019

      Good for short stay”

      Pros: Nice equipped for the value price. Cons: Found some small cockroaches in the room. But overall it's quite clean.

      Reviewed December 26, 2019

      See room deals

      7.2
      Very good
      FEIZATIE from Malaysia
      Business traveler
      Budget Room
      Stayed 1 night in September 2019

      Value for Money for A Short Stay”

      I got good bargain from Agoda. Mine was single room without window (Room 115) for less than RM 46. The size of the room was spacious enough for me to walk a bit and perform my prayers. Bathroom was rather big for a single room but I am not complaining. Water heater worked well and the air conditioning has silent mode. My only dissatisfaction is that I could hear all the noises outside my room. Luckily there were not too many guests staying at that time.

      Reviewed September 19, 2019

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      10.0
      Exceptional
      abdullah from Malaysia
      Family with young children
      Standard View Queen
      Stayed 2 nights in August 2018

      Exceptional”

      bilik hotel yang baik dan selesa.

      Reviewed August 10, 2018

      See room deals

      Thank you for giving us good feedback, please come again

      Responded August 26, 2018
      Ayer Hitam Hotel
      8.0
      Excellent
      SITI from Malaysia
      Family with young children
      Standard View Queen
      Stayed 1 night in December 2017

      Nice hotel”

      Pros : near highway, got lift, room condition is great, comfortable Cons : one of the towel smells not very nice. Not much television channel.

      Reviewed December 06, 2017

      See room deals

      Thanks you for your feedback, We will work harder to improve the services,Hope you enjoy your stay . We look forward to welcome you again

      Responded May 08, 2018
      Ayer Hitam Hotel
      7.6
      Very good
      Ho from Malaysia
      Business traveler
      Superior View Twin
      Stayed 1 night in April 2018

      Right next to highway. Clean and satisfactory.”

      It is right next to the highway so very convenient for those who need a place to stay for the night after a long drive. Right next to lobby is a mamak restaurant. Overall rooms are clean and satisfactory.

      Reviewed April 28, 2018

      See room deals

      Dear Guest, Thank you for your feedback :) hope you enjoy your stay with us at Ayer Hitam Hotel.We were pleased to note that you appreciated your review for our place and we hope to welcome you back again in the near future . Sincerely,Syima

      Responded May 08, 2018
      Ayer Hitam Hotel
      8.0
      Excellent
      Azlan from Singapore
      Family with teens
      Superior View Twin
      Stayed 1 night in February 2019

      Clean, functional and value for money ”

      Location is good if you need to break your journey. Room is very clean and functional. Good value for money too. Thanks.

      Reviewed February 03, 2019

      See room deals

      6.8
      Good
      Lee from Malaysia
      Couple
      Standard View Queen
      Stayed 1 night in April 2019

      Convenient as a stopover”

      It's very convenient if you travel late and need a rest because the hotel just located immediately after the exit of the highway.

      Reviewed May 11, 2019

      See room deals

      8.0
      Excellent
      Rosli from Malaysia
      Business traveler
      Superior View Twin
      Stayed 1 night in May 2016

      Very near hotel for transit”

      I am going to JB but too tired to drive straight to JB so book this for 1 night rest. Very near to highway, just after toll exit. Drive to JB next day. Safety first. hehe.

      Reviewed April 21, 2017

      See room deals

      Thanks You :)

      Responded August 26, 2018
      Ayer Hitam Hotel
      4.8
      Swee from Malaysia
      Couple
      Superior View Twin
      Stayed 5 nights in January 2017

      Need a proper pest control”

      Me and my husband lived in this hotel for 5 nights. The room is average, it has a water heater, TV, aircon and water kettle. The staffs are friendly. The location is fine. There is a 24 hours restaurant in the same building, which is kind of convenient. But there are few issues I wouldI like to address. The hotel cleaner does not come to clean the room daily unless you ask. Two days in a row I killed a cockroach, so they should consider a proper pest control. The selections of TV channel were poor, there are no Singapore programmes.

      Reviewed February 20, 2017

      See room deals

      1234
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