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Rooms with balcony in Bandar Baru Permas Jaya

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Rooms with balcony in Bandar Baru Permas Jaya

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Renaissance Johor Bahru Hotel
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Customer delight is surprising a customer by exceeding his or her expectations and thus creating a positive emotional reaction. This was my experience when I stayed at Renaissance Permas Jaya the last two days, 8 & 9th Nov 2020. I went to JB for work, but when I wanted to use my notebook, I discovered that the cable from the adapter to the wall power point was faulty, so it is not charging my notebook. This was around 9:30 pm Sunday night. I went down to reception hoping to loan a cable BUT unfortunately, Ms. Dhiviyarani and Ms. Shamini, both at the reception told me that they only have a desktop at reception. They further mentioned that they will check with administration the next morning BUT will be around 9 am only, and they took the details of my notebook. I thank them, and they too suggested that I go to a computer shop at AEON Permas Jaya. I too took their advice, rushed to AEON around 9:50 pm and it is already closed……so I have to wait for the next morning…..hoping all goes well as I need to present a proposal to my client at 10:30 am. At about 7 am, I went down to tell the reception about my case….and to my surprised they are aware. They told me that Ms, Dhiviyarani and Ms. Shamini told them about it.....i guess this is Renaissance SOP...in communication guest needs between shift which is GREAT.... Coincidently Ms. Dhivirayani was walking in to report for duty and in her hands, she was holding a cable. I cannot imagine that someone would take the trouble to bring a cable from her home to a guest/stranger at the hotel she worked.…when she passed me the cable asking me whether it would fit my notebook adapter, the feeling of appreciation for her kind deeds was beyond words...... My sincere thanks to Ms. Dhiviyarani for delighting her customers and to Renaissance Permas Jaya for the value they instilled in their staff.... How a staff treats the guest or customers reflects how the company treats and trained its staff..... In my line of work, I used to share a go"
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8.4

Excellent

2752 reviews

Avg price per night
$ 125
Hotel Legend Boutique
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"I was scouting for a hotel at Permas Jaya for my trip to Pasir Gudang and came across Hotel Legend Boutique. It is located just behind the Renaissance Hotel. I must say this is one of the nicest hotels in Permas Jaya. The reception area is simple and spacious. Reception ladies were friendly and answering questions with smiles. There is ample parking space in front and at the right side of the hotel. You need to buy a coupon from a sundry shop just opposite the hotel, that will cost you RM 8 per book. A parking coupon is required from 8:00 am to 6:00 pm. Only 1 elevator in this hotel to serve the guest up to the 4th floor. I booked Super King room that comes with a King size bed. Spacious room, very clean. The hotel is using Digital system for their lighting and switches. Air-cond is blowing nicely and adequate horse-power for the room. The floor is using some kind of water resistance wooden flooring. A new type of a mini fridge, not the ordinary white color mini fridge. The bed is comfortable, with 4 big pillows, unfortunately, the pillows are not comfortable enough for me as I had pain in the neck the next day. Bathroom facilities have 2 sets toothbrush and paste, 1 small tube shampoo and 1 small tube shower cream. The bathroom is using rain shower, very good but probably it was not installed properly that water that came out of the rain showers wet the whole bathroom. The head of the rain shower needs to be adjusted by the management so, it is not too jutting out. It is not one that you can adjust like the normal rain shower. Btw, the hotel does not provide breakfast, but that is ok as there are plenty of restaurants that offer breakfast such as Tea Garden, McDonald, etc. The area surrounding the hotel is full of restaurants, Thai massage, sundry shops, fast food joint, Korean supermarket and if you walk about 6 min you will arrive AEON Big across the road. All in all, I would say this is the hotel that I feel safe to stay, no hanky-p"
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7.9

Very good

886 reviews

Avg price per night
$ 38
GD Hotel - Permas Jaya
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"This hotel I can say every year I will stay here few week or Month."
7.7

Very good

52 reviews

Avg price per night
$ 17
YANGTZE HOME STAY (G-RESIDENCE)
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
8.8

Excellent

4 reviews

Avg price per night
$ 35
Hotel Time Johor Bahru
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Hotel Time is a basic budget hotel located at Permas Jaya. So it will be inconvenience if you travel by coach to Larkin. as there is not direct bus from Larkin to Permas Jaya. However, there is plenty of restaurant and food centre around. Jusco with a lot of fast food restaurant is just across the road. "
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6.7

Very good

767 reviews

Avg price per night
$ 23
Parc Regency @ UHA
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
4.8

3 reviews

Avg price per night
$ 44
G Residence Homestay Plentong
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
Avg price per night
$ 35
YANGTZE HOME STAY 长江民宿
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
4.8

2 reviews

Avg price per night
$ 35
Rooftop Garden Cottage
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
10

Exceptional

1 review

Avg price per night
$ 19
The White House by NestHome【BBQ Steamboat Netflix】
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
Avg price per night
$ 191
Renaissance Johor Bahru Hotel
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Customer delight is surprising a customer by exceeding his or her expectations and thus creating a positive emotional reaction. This was my experience when I stayed at Renaissance Permas Jaya the last two days, 8 & 9th Nov 2020. I went to JB for work, but when I wanted to use my notebook, I discovered that the cable from the adapter to the wall power point was faulty, so it is not charging my notebook. This was around 9:30 pm Sunday night. I went down to reception hoping to loan a cable BUT unfortunately, Ms. Dhiviyarani and Ms. Shamini, both at the reception told me that they only have a desktop at reception. They further mentioned that they will check with administration the next morning BUT will be around 9 am only, and they took the details of my notebook. I thank them, and they too suggested that I go to a computer shop at AEON Permas Jaya. I too took their advice, rushed to AEON around 9:50 pm and it is already closed……so I have to wait for the next morning…..hoping all goes well as I need to present a proposal to my client at 10:30 am. At about 7 am, I went down to tell the reception about my case….and to my surprised they are aware. They told me that Ms, Dhiviyarani and Ms. Shamini told them about it.....i guess this is Renaissance SOP...in communication guest needs between shift which is GREAT.... Coincidently Ms. Dhivirayani was walking in to report for duty and in her hands, she was holding a cable. I cannot imagine that someone would take the trouble to bring a cable from her home to a guest/stranger at the hotel she worked.…when she passed me the cable asking me whether it would fit my notebook adapter, the feeling of appreciation for her kind deeds was beyond words...... My sincere thanks to Ms. Dhiviyarani for delighting her customers and to Renaissance Permas Jaya for the value they instilled in their staff.... How a staff treats the guest or customers reflects how the company treats and trained its staff..... In my line of work, I used to share a go"
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8.4

Excellent

2752 reviews

Avg price per night
$ 125

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