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Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)
Ban Sainai Resort (SHA Extra Plus)

Removed from saved list

9

Exceptional

2,423 reviews

2,423 reviews

View53
Breakfast46
Housekeeping42
See map

8.3

Excellent

Location rating score

Excellent location - 940 meters to the beach
Popular neighborhood
Parking
FREE
Popular landmarks
Ao Nang Beach 940 m
Railay Beach 2.0 km
Noppharathara Beach 2.1 km
Phra Nang Cave 3.2 km
Poda Island 6.8 km
Tup Island 8.3 km
Tiger Cave Temple (Wat Tham Suea) 14.4 km
Hong Islands 41.3 km
Emerald Pool (Sa Morakot) 49.3 km
Nearby landmarks
Cliff View Swimming Pool 420 m
Ao Nang Mosque 440 m
Fishing Village 460 m
K A Pharmacy 530 m
Kru Lek Muaythai Gym 530 m
Emerald muay thai gym 560 m
Dr. Somboon 590 m
P.U.S.H Fitness Center 630 m
Dao Art Gallery 630 m
First Standards Clinic 640 m
Newly renovated
2020

Ban Sainai Resort (SHA Extra Plus)

550 Soi Aonang 11/1, M.2, Muang, Ao Nang, Krabi, Thailand, 81180 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ao Nang part of Krabi, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Poda Island as well as Ao Nang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Krabi

Top Value

Check-in [24-hour]

Excellent room comfort & quality

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Spa

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

3 travelers have booked today.

Value for money9.2
Distance to city center1.6 KM
Location rating8.3
Nearest airportKrabi International Airport (KBV)
Distance to airport17.9 km

Rooms available at Ban Sainai Resort (SHA Extra Plus)

Exceptional
Room comfort & quality

9.3

Family Cottage
...
  • Room size: 125 m²/1345 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Tropical Family Suite Room
...
  • Room size: 125 m²/1345 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Grand Pond View Room
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Sainai cottage
...
  • Room size: 49 m²/527 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Premier Deluxe Garden Double Or Twin
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Cliff View Cottage with Spa Bath
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
The Coconut Cottage
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Cottage
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Deluxe King Cottage with Bathtub
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
The Lotus Cottage
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Does Ban Sainai Resort (SHA Extra Plus) have a hot tub?

Ban Sainai Resort does not have a hot tub.

What time is check-in and check-out at Ban Sainai Resort (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ban Sainai Resort (SHA Extra Plus)?

For those who wish to drive their own cars, Ban Sainai Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Krabi with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Ban Sainai Resort (SHA Extra Plus)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Ban Sainai Resort (SHA Extra Plus). A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 400 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Ban Sainai Resort (SHA Extra Plus)?

Small or intimate events like honeymoons can also be accomodated.

What is the smoking policy at Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus)’s neighborhood is Ao Nang which includes popular restaurants such as 11/1 Thaifood & Cocktail, Dean and Mom's Restaurant and Sareefah Halal Food.

What popular shopping places are close to Ban Sainai Resort (SHA Extra Plus)?

Located in the Ao Nang area, Ban Sainai Resort (SHA Extra Plus) is close to great shopping choices like Ao Nang Night Market.

What are popular attractions near Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus)’s location in the Ao Nang neighborhood makes it close to famous attractions including Ao Nang Mosque, Dao Art Gallery and Friend Art Gallery.

What popular beaches are close to Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus)’s Ao Nang neighborhood also includes Ao Nang Beach, Noppharathara Beach and Ao Phra Nang.

What popular natural sightseeing spots are close to Ban Sainai Resort (SHA Extra Plus)?

Ban Sainai Resort (SHA Extra Plus) is located within Ao Nang, which makes it conveniently close to natural sights including Monkey Trail, Khao Ao Nang and Krabi Scuba Club.

Show more questions
See map

Explore the neighborhood

What people love about Ban Sainai Resort (SHA Extra Plus)

  • 10

    Exceptional

    "Everything about this hotel is just perfect ."

    Ishan

    |

    June 13, 2022

  • 10

    Exceptional

    "Ban Sainai is one of the best resorts I visited in my life."

    Morgane

    |

    June 7, 2022

  • 10

    Exceptional

    "Our stay at Ban Sanai was perfect!"

    Verena

    |

    June 7, 2022

Property ranking|Compared to 935 Krabi properties
See all rankings
Room comfort score
9.3/10
Service score
9.5/10
Cleanliness score
9.4/10
Value for money score
9.2/10
Better than
98
%
of Krabi properties
Better than
96
%
of Krabi properties
Better than
95
%
of Krabi properties
Better than
94
%
of Krabi properties
Overall rating:

9

Exceptional
2,423 reviews
Cleanliness
9.4
Facilities
9.1
Location
8.3
Read all reviews >
What travelers say they love:
Very nice place for holiday with family trip, good food room...
Chatuporn from Thailand
Family with older children
More about Ban Sainai Resort (SHA Extra Plus)

More about Ban Sainai Resort (SHA Extra Plus)

Ban Sainai Resort (SHA Extra Plus)

Wake up to the wonder of Krabi with a stay at Ban Sainai Resort (SHA Extra Plus), located only minutes from the heart of the city. Grab some beach time with a stay at Ban Sainai Resort (SHA Extra Plus), just 1.0 km from Ao Nang Beach.
The facilities and services provided by Ban Sainai Resort (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. The resort provides taxi and car hire services to help you get to where you want to go in Krabi. Parking is available and free, provided by the resort for guests with their own transportation.
While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Ban Sainai Resort (SHA Extra Plus). The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Ban Sainai Resort (SHA Extra Plus) include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with a refrigerator, bottled water, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. If you're picky about eating, don't worry! Ban Sainai Resort (SHA Extra Plus) has a selection of cuisine types including halal options.
To fill your days, be sure to check out the fantastic facilities offered at Ban Sainai Resort (SHA Extra Plus). The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The many offerings at Ban Sainai Resort (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Ban Sainai Resort (SHA Extra Plus) gives you a great reason to spend more time in your swimsuit.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the snorkeling. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Ban Sainai Resort (SHA Extra Plus). Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

This is your chance to explore all that Krabi has to offer. Spend a day on an ocean adventure with an easy trip to Poda Island located 6.7 km away.


Reasons to stay here

This resort's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
This resort stands out for its staff and service, scoring higher than 96% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

83 mentions

Breakfast

72 mentions

Beach

46 mentions

Housekeeping

21 mentions

Languages spoken

  • English
  • Thai

Outdoor

  • Bicycles

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Exercise area
  • Fishing
  • Garden
  • Hiking
  • Horseback riding
  • Pool with view
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Elevator
  • Grooming service
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Free tea
  • Free welcome drink
  • Hair dryer
  • Kitchenette
  • Lock box in room
  • Microwave
  • Mirror
  • Mosquito net
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
Restaurants on site

Sai Nai Restaurant

  • Cuisine: International, Thai

Pool Sala

  • Cuisine: International, Thai

In Room Dining Service

  • Cuisine: Asian, Thai
  • Menu: Buffet
Location
550 Soi Aonang 11/1, M.2, Muang, Ao Nang, Krabi, Thailand, 81180
Excellent
Location

8.3

Airports

  • Krabi International Airport (KBV)
    17.9 km 34 min drive
  • Phuket International Airport (HKT)
    58.7 km 2.2 hour drive

Hospital or clinic

  • K A Pharmacy
    530 m

Shopping

  • Krabi Weekend Night Market
    9.8 km

Convenience store

  • 7 Eleven
    450 m

Cash withdrawal

  • ATM
    700 m
What's nearby

Popular landmarks

  • Ao Nang Beach
    940 m
  • Railay Beach
    2.0 km
  • Noppharathara Beach
    2.1 km
  • Phra Nang Cave
    3.2 km
  • Poda Island
    6.8 km
  • Tup Island
    8.3 km
  • Tiger Cave Temple (Wat Tham Suea)
    14.4 km
  • Hong Islands
    41.3 km
  • Emerald Pool (Sa Morakot)
    49.3 km

Nearby landmarks

  • Cliff View Swimming Pool
    420 m
  • Ao Nang Mosque
    440 m
  • Fishing Village
    460 m
  • K A Pharmacy
    530 m
  • Kru Lek Muaythai Gym
    530 m
  • Emerald muay thai gym
    560 m
  • Dr. Somboon
    590 m
  • P.U.S.H Fitness Center
    630 m
  • Dao Art Gallery
    630 m
  • First Standards Clinic
    640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pork or alcoholic beverages are not available at the property.
  • The minimum age of guests in the Grand Lake View Cottage is 12 years old.
  • Dok Kaew Massage for massage service is available from 10:00 AM to 07:00 PM daily.
  • Children under 6 years of age will receive breakfast free of charge.
  • Children between 6 - 11 years of age will be charged half the adult price for breakfast.
  • Children 12 years and over are considered as adults.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:30
  • Check-out from04:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee700 THB
  • Distance from city center1.6 KM
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)400 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors1
  • Number of restaurants2
  • Number of rooms 40
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2021

Parking

  • Daily parking fee0 THB
Property announcements

Breakfast is served from 06:30 AM to 10:30 AM.

The massage is available from 10:00 AM to 08:00 PM.

The swimming pool is available from 08:00 AM to 07:00 PM.

The fitness center is available from 07:00 AM to 07:00 PM.

Shuttle service from the resort to Aonang beach is not available at the property.

Reviews of Ban Sainai Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.1
Location8.3
Room comfort and quality9.3
Service9.5
Value for money9.2
High score for Krabi
Rating
9+ Exceptional (911)
8-9 Excellent (263)
7-8 Very Good (166)
6-7 Good (41)
<6 Below Expectation (31)
Time of the year
Mar - May (325)
Jun - Aug (316)
Sep - Nov (357)
Dec - Feb (414)
All guests (2,026)
All room types
All languages

Show reviews that mention 

Showing 1,412 verified guest comments
12345
9.7
Exceptional
Craig from Australia
Couple
The Garden Cottage
Stayed 3 nights in August 2015

Ao Nang Gem”

Location, spacious modern room and Sang the Hotel Porter.

My wife and I spent the last 3 nights of our Thailand Honeymoon at the Ban Sainai Resort as we wanted to have a few days to do last minute souvenir shopping in Ao Nang after having spent 8 glorious days on West Railay Beach. After reviewing many Ao Nang Hotel customer comments the Ban Sainai Resort really stood out and justifiably so. The hotel is set in a beautiful and tranquil setting with great views of Limestone Cliffs from the equally impressive Hotel Pool. We loved the fact that the resort is located away from the hustle and bustle of Ao Nang but it is easily accessed with the free hotel shuttle service or as my wife and I did, walking from town back to the resort is an easy 15-20 minute stroll. The rooms at the Ban Sainai resort are very generous in size and comfort and there is a great veranda with a day bed on it. The hotel also decorated our bed beautifully with a sculpted towel and flower arrangement on account of us being on our honeymoon which was a nice touch, We also received a lovely fruit platter which I think all guests receive? Sang the Hotel Porter is a lovely guy and if you ask him he can point out some fantastic local restaurants you would not find on your own. The resort food is also very good if you choose to just stay within the resort. The only negative points we found were that when in the pool there is no shade. It is fairly exposed due to the fact there are not many trees surrounding the pool area to provide natural shade. We also discovered that when the paths within the grounds become wet they turn into ice skating rinks so just beware if wearing thongs etc. Overall my wife and I found the resort to be fantastic and the staff welcoming and we would definitely recommend staying here for your Ao Nang visit.

Reviewed September 02, 2015

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9.0
Exceptional
Yuen from Singapore
Couple
The Coconut Cottage
Stayed 3 nights in September 2014

Modernised Kampong Living”

Serenity, Personal, Unique

If you come from a city and staying in high-rise buildings most of your life, this is a good chance to stay in a kampong-style resort while in Krabi. The staff are super friendly and helpful, the cliff landscape with lush greeneries are captivating, and the place is super clean. With only 25 cottages, you almost feel like you own this kampong paradise. The swimming pool is usually empty, and the breakfast "hut" housed only 3 - 4 other couples. I don't know if it's due to a low September season, but when I booked this resort, I got the last room and all 25 cottages had occupants - still, the area is so quiet and peaceful - maybe everyone left for sunrise. Being the number 1 ranking resort in AoNang, I have to be frank and advise others that if you are looking for a super modern, beach-facing, luxurious resort, then Ban Sainai is not for you. I would not think that this resort will beat the 5-star upscale resorts that has infinity swimming pools (and probably packed as well) but it is certainly a gem in its own right. I didn't have any insect issues - didn't use any of the insect repellent and mozzie wipes! Tips: 1) Book an airport transfer with Ban Sainai at 600Baht if it is your first time in Krabi. It costs the same if you book a "taxi" (well, it's still a private van/car by a private company), so might as well book it with Ban Sainai. 2) Ban Sainai offers free daily tuk-tuk shuttles at specific timings to Ao Nang McDonalds, however, the last pick-up time ends rather early around 9.15pm. 3) You can rent a car (THB1,200/day) or a bike (THB250/day) from the Ban Sainai reception.

Reviewed October 02, 2014

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10.0
Exceptional
JULIA from Malaysia
Family with teens
Sainai cottage
Stayed 2 nights in August 2014

WORLD CLASS”

EXCELLENT SERVICE, BEAUTIFUL SETTING, CLEAN

WHAT IMPRESSED US MOST ABOUT THE RESORT IS THE EXCELLENT SERVICE PROVIDED BY THE STAFF AT THE FRONT OFFICE, THE RESTAURANT AND ALSO THE CONCIERGE. THEY WALKED THE EXTRA MILES TO MAKE OUR STAY COMFORTABLE. VERY HELPFUL FRONT OFFICE WHO WENT ALL OUT TO ACCOMMODATE LAST MINUTE CHANGES TO OUR BOOKINGS. THE RESTAURANT STAFF WAS EVER WILLING TO TAKE OUR ROOM SERVICE ORDER EVEN WHEN LAST CALL FOR ORDERS WAS OVER AND THE CONCIERGE/DRIVERS WAS READY TO HELP YOU OUTSIDE THE SPECIFIED TRANSFER SCHEDULE. THEY OFFERED THEIR SERVICE WITHOUT US HAVING TO REQUEST FOR IT AND ITS ALWAYS SERVICE WITH A SMILE. THE RESORT SETTING IS BEAUTIFUL,QUIET AND SERENE. THE BREAKFAST SPREAD IS ALSO EXCELLENT WITH CHOICES OF ASIAN AND CONTINENTAL BUFFET, SALAD,FRUITS,DESSERT AND GOOD CHOICE OF FREE ALA CARTE. WE WENT TO THREE 4 STAR HOTELS DURING OUR STAYS IN AO NANG BUT BAN SAINAI RESORT MAKE THE OTHER 2 HOTEL LOOKS RATHER LACKLUSTER. I EVEN SUGGESTED TO THE STAFF OF ONE OF THE HOTEL TO GO TO BAN SAINAI TO LEARN WHAT CUSTOMER SERVICE IS ALL ABOUT BECAUSE OF THEIR PATHETIC ATTITUDES TOWARDS CUSTOMER. IF EVER WE WERE TO RETURN TO AO NANG, BAN SAINAI WILL DEFINITELY BE THE RESORT OF CHOICE.

Reviewed September 01, 2014

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9.3
Exceptional
Khairil from Singapore
Couple
The Garden Cottage
Stayed 3 nights in February 2014

Great resort with great staff and pool”

Swimming pool. Free shuttle service to Ao Nang beach every 2 hours. Attentive and helpful staff.

Stayed at this hotel for 4 days and even though it was not along the Ao Nang beach we had no problems getting there everyday as the hotel provides a free shuttle service to Ao Nang beach and back to the hotel every 2 hours. The hotel is located in front of a cliff face and the view is just spectacular, especially from the pool. Being away from the main road, the hotel is quiet and peaceful all day long. Our room was clean, spacious and well furnished. We really liked the way the cottages looked and it really felt like we were staying in a nice little village in Krabi. The staff were very friendly and helpful, especially Pom. She told us where the best beach spots (Phranang Cave) and restaurants (Khua Thura) were and made us feel very welcome from the moment we arrived. Even the drivers were great as they would send us to the beach even if it was between the fixed shuttle timings for free. We managed to save quite a bit of money thanks to them. Overall, Ban Sainai is a great place to stay if you're in Krabi. The views are amazing, the surroundings are quiet, the rooms are huge and the staff are very friendly and accommodating. The salt water pool is very big and it faces the amazing cliff face which makes it an awesome place to just chill out. We would definitely stay at Ban Sinai again if we are ever in Krabi.

Reviewed March 05, 2014

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9.6
Exceptional
Manojkrishna from United Arab Emirates
Couple
The Coconut Cottage
Stayed 3 nights in February 2020

Excellent Resort with amazing Hospitality”

I would sincerely appreciate each and every staff present at the resort for their outstanding hospitality. Apart from that, the cottage in which we stayed was so comfortable, spacious and clean with all facilities available in it. Nestled in a vegetation land, the entire stay was so memorable and enjoying. The resort's free shuttle service to Ao Nang beach is an added advantage and the breakfast served was delicious. And not to forget, their welcome drink made of the Butterfly Pea flower is highly refreshing after a long tiring flight. If at all I will be travelling back to Krabi in the future, for sure this is gone be my place without any second thoughts at all. Therefore I seriously recommend it to anyone who would love to stay under a calm & peaceful surrounding, away from the bustling city life. Kudos to the entire team of Ban Sainai resort!!!

Reviewed February 26, 2020

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Dear Khun Manojkrishna, ("Khun" is a polite Thai honorific title means Mr., Ms. or Mrs.) Greeting from Ban Sainai Resort and thank you for your current stay. Thank you for your kind stay and the review shared. We appreciated to hear that you really enjoyed stay here and thank you very much indeed for all kind word of your compliment this will definately share to our team for keep doing the better service for our guests in the future. Once again thank you for being here and your reccomendation to anyone in this chance we wish you a very best. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

Responded March 01, 2020
Ban Sainai Resort (SHA Extra Plus)
10.0
Exceptional
MINJUNG from South Korea
Couple
Tropical Family Suite Room
Stayed 2 nights in September 2016

SECOND VISIT~! ”

We stayed at Ban Sainai during my first trip to Krabi and liked it so much we decided to go to Krabi again so that we could go to Ban Sainai again. The resort grounds are beautiful! Friendly and helpful staff! GREAT food. It's a little far from where most restaurants and shops are located, but the resort provides free shuttle regularly so going out for meals was never a problem. The AC in my room did not work properly so we were given a nearby room to sleep in while we left our luggage in the room we were originally assigned (we were with another couple in the family cottage so we didn't want to switch rooms unless we could all move together and be next door). The AC was not fixed before we checked out but the second day was cooler than the day before and we decided we didn't need the AC to sleep. The staff was extremely professional in handling the situation, making sure we were not inconvenienced any more than necessary. We are thinking about making Ban Sainai a regular destination for future vacations (yearly or bi-yearly).

Reviewed September 23, 2016

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9.6
Exceptional
Michael from United States
Family with teens
The Hill Cottage
Stayed 4 nights in December 2018

The gem of Ao Nang”

Ao Nang is a bit of a ticky-tacky spring break-feeling beach town mainly notable for the chance to take a cruise amid the giant outcroppings in the Andaman Sea, but Ban Sainai is a wonderful, quiet and restful property that feels a million miles away from the beach scene. (It's Muslim-owned and no-alcohol, contributing to the lack of rowdiness.) Beautifully nestled up against the sheer cliffs, it has a mix of bungalow styles shaded by palm trees, with an infinity pool looking out on the cliffs and a restaurant overlooking a lagoon. Rooms are simple but kept up well, with good showers and pleasant patios to relax on. Service was outstandingly friendly and helpful, while the restaurant was of high quality (comparable to many of the restaurants in the town). The price is probably at the top for Ao Nang but by US standards, a relative deal. All in all, one of the best places I've ever stayed, and I'd happily go back any time.

Reviewed January 02, 2019

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Dear Khun Michael, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and review shared. We are well delighted to hear that you had found our resort to be a gem of Aonang. Aonang had changed so much and rapidly during the past decade. Lots of places popping up and Aonang area becomes a hub of beach and island excursion. We are happy and delighted to hear that you had found our property, our core products and concept to be what you had expected for. Loved to hear that you had this great experience resulting by our hardworking team of all the respective departments. We can't wait to have you with us again. And thank you once again for this wonderful review and stay, it truly be a great source inspiration to all of us. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

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Ban Sainai Resort (SHA Extra Plus)
9.3
Exceptional
David from Sri Lanka
Couple
The Garden Cottage
Stayed 3 nights in August 2013

Good Servcice, clean.”

peaceful, beautiful surrondings, attention from staff

We have a very pleasant stance in the Ban Sainai Resort. The hotel have a impressive views to the cliff and everything was in perfect conditions, since the big garden areas to the room cleanliness. Free shutle to the center of Ao Nang is available at convencience hours, wich it's great to organize your visits to the beach area. Staff from the hotel was very polished and very very helpfull with everything. Specially the hotel manager who makes us feel like at home. The pool was impressive and very relaxing with the great views to the cliff. I will strongly recomend this hotel and i wish to come back there anytime soon!

Reviewed August 23, 2013

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9.2
Exceptional
Nikhil from New Zealand
Couple
Deluxe King Cottage with Bathtub
Stayed 3 nights in July 2017

Luxurious, Quiet & good value”

This resort is set in a beautiful surround with hills and greenery everywhere. I stayed here in July 2017 in the beautiful spacious Coconut cottage. I couldn't ask for more with a generous room a huge bathtub Awesome breakfast at the beautiful restaurant (must try). Ban Sainai is 1600 metres from Ao Nang beach. The resort offers a drop off and pick up service at set times to Ao Nang beach. The swimming pool is stunning and you could book a massage at the pool side. From helpful staff, awesome food and quiet serene surrounds, this is a perfect place to relax away from the hustle and bustle of Ao Nang.

Reviewed July 30, 2017

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Dear Khun Nikhil, Greetings from Ban Sainai Resort Aonang, and thank you for your kind stay and review shared. We are well delighted to hear that you had enjoyed a great stay experience with our beautiful surroundings, with our hills and our greenery. Very important part is that our team is very helpful and our cottage to be very spacious and clean at all times. We are totally happy to hear that our massage by the pool had been stunning. It offers a real relaxation and muscle stress free. We totally hope that if you are in this area again we will soon be selected as a home away from home. We look forwards to being at your service again next holiday! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

Responded August 01, 2017
Ban Sainai Resort (SHA Extra Plus)
10.0
Exceptional
Tee from Malaysia
Family with teens
The Garden Cottage
Stayed 3 nights in July 2017

Best in Krabi”

My family and I were amazed by the landscape, service and the hospitality in Ban Sainai. During our stay there, the staffs there provided their best services and everyone was so polite, friendly and thoughtful. Foods are good, and you can chill by the poolside with amazing cliff view. We got a triple premier room and you can see everything had been provided including beach bag, slippers and the highlight is the complimentary banana chips. It is a boom! We had brought back few packs as it is so DELICIOUS. The resort is located around 10-15 minutes to the main road in Aonang. The resort provides hourly shuttle van to bring those who want to go to Aonang. Worth the price and I definitely will choose Ban Sainai for the next trip to Krabi. Once again thanks to the crews and management.!

Reviewed July 08, 2017

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Dear Khun Tee, Greetings from all of us, and thank you for your inspiring review shared. We are well delighted to hear that you had found our property to be one of the best in Krabi. Thank you for noting for us that you like everything we provided e.g. complimentary welcome local snack or banana chips in room, polite, friendly and thoughtful staff team, comfortable amenities set up in cottage. Prompt hourly shuttle that bring you for more exploration to nearby Aonang area. We look forwards to welcoming you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

Responded July 24, 2017
Ban Sainai Resort (SHA Extra Plus)
8.0
Excellent
Fu from Singapore
Family with young children
Sainai cottage
Stayed 2 nights in June 2016

Jaccuzi villa for 2 nights”

Stayed at the Jaccuzi Villa for 2 nights with my wife & infant kid. Our stay at the Resort was kind of spoiled by the weather as it rained throughout the whole time. Never got a chance to use the swimming pool & other facilities, so can't comment much on it. Location wise, it is quite far away from the Ao nang beach, shops & restaurants. It is really like staying in a countryside nature area with lots of greenery and away from noisy town. The only way to get out is either to take their free shuttle bus that drops you at the Ao nang MacDonald or get the staff to help you call a taxi pickup for 100baht to Ao nang. Breakfast was not bad, there are both buffet style & ala-carte orders (2 ala-carte items per person). You might find the variety of food little repetitive if staying for many days. As it rained throughout, we ate at the Ban Sainai restaurant for 2 nights of dinner and the food was really good. I have tried the pineapple fried rice, tom yum fried rice, burgers, chinese kale vegetables, mango sticky rice and all are some of the best i ate in krabi. The prices are similar to the restaurants found in Ao nang beach area, and the standard of the resort food is much better. Room wise, the resort provided a baby cot with mosquito net for my kid which i appreciate as there are lots of mosquitoes in krabi. Another thing to note is that there will be bugs, insects, ants that might enter the villa/room as the whole resort is surrounded by lush greenery. My disappointments are the Villa Jacuzzi water pump system was quite dirty. There are many specks of dirt, hairs, dead insects stuck somewhere in the Jacuzzi pump, and its an ugly sight whenever i tried to switch on the Jacuzzi.. End up i didn't dare to use the Jacuzzi. Another issue was with the non-portable tap water, it is really quite dirty. I didn't want to use it the wash my kid milk bottles & utensils..

Reviewed June 20, 2016

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9.3
Exceptional
Divya from Canada
Solo traveler
The Garden Cottage
Stayed 1 night in October 2013

Beautiful rooms, great service”

service service service

Ban Sainai was a beautiful hotel with great value for money. It had everything we needed (with the only disadvantage being that it was a little further away from the beach but they provided a shuttle back and forth). What I really want to highlight was the exceptional service. When booking tours, ferries etc... the staff really went above and beyond in helping us have our best possible stay. Lastly, I would be remiss if I didn't mention one specific occasion where they really helped make our stay fantastic. On our last day while checking out of the hotel, I had left my kindle in my room. I had discovered that I had forgotten my kindle when on the ferry to Koh Phi Phi - but didn't bother contacting the hotel because I knew that I would have no time before going to the airport to catch a flight. The hotel staff took the initiative to contact my friend by email when they found my kindle and arranged to drop it off at the ferry docks (which are quite far away) so that I would be able to make my flight. I was incredibly impressed and would ABSOLUTELY recommend the Ban Sainai report to anyone staying in Krabi!

Reviewed November 07, 2013

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10.0
Exceptional
Ruby from India
Couple
The Garden Cottage
Stayed 3 nights in February 2018

Some Hotels set the standard”

I read the reviews on Ban Sainai before picking this hotel and all the reviews were correct. This is an awesome property maintained by an excellent, well trained staff. A creatively constructed property with good room interiors. However very few hotels manage to surprise their customers with their service and Ban Sainai did that for me and my husband. We had a very early checkout and just to test the staff I requested for a breakfast parcel .I really did not think they would manage to accommodate that at 6 am but the hotel staff was ready for us at 6 am with two breakfast bags. I was impressed. One point against the resort though is that there are a lot of constructions in the neighborhood and it is a little away from the beach but they make up for it with an excellent and on time shuttle service.

Reviewed October 31, 2018

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Dear Khun Ruby, ("Khun" is a polite Thai honorific title means Mr., Ms. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. and thank you for your kind stay and review shared. Loved to hear that you enjoyed this stay experience for the great customer service our team had been long known for. Also, we really hope that our neighboring resort will finish all construction very soon in order for all of us nearby to enjoy this cozy and relaxing getaway holiday mode. Thank you once again for this very motivating and inspiring message to all of us. We anyhow hope to see you again really and very soon! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

Responded October 31, 2018
Ban Sainai Resort (SHA Extra Plus)
10.0
Exceptional
LIU from Taiwan
Couple
The Garden Cottage
Stayed 2 nights in March 2014

its the best hotel in the world”

super friendly and helpful stuff, beautiful cliff view, clean and nice design room, buffet breakfast

I stayed ban sainai with my boyfriend for 3 nights, lives in the coconut, n sainai jacuzzi. It was a brilliant, awsome stay. The location is good, walking distance to main street which you can all the food and shop, night market nearby. If you are lazy to walk, they even provide shuttle bus every 2 hours. The room is brilliant, very clean n nice design, not even an ant or bug. Its in the beautiful nature garden with incredible cliff view. Quiet and relaxing. If you want to go tour, the front desk provides the tour menu with different companies, they will help you to book with reasonable price. You dont need to be trouble with budgeting. The was an small accident happened in our jucuzzi room. The house keeper forgot to clean the trash bin, also the jocuzzi didnt have enough hot water. But the stuff solved it as soon as possible, they are very very helpful n nice n friendly. They gave me a letter to apology, with a small gift. They tried their best to help, especially the front desk manager OH, he tried to provide all he can do to make us had pleasure stay without affecting by the mistakes. I am relly thank them. I am strongly recommend this hotel, and if i come back to krabi, this will be my first choice.

Reviewed March 18, 2014

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10.0
Exceptional
LIU from Taiwan
Couple
Sainai cottage
Stayed 1 night in March 2014

its the best hotel in Krabi”

Super friendly and helpful stuff, beautiful cliff view, clean and nice design room, buffet breakfast

I stayed ban sainai with my boyfriend for 3 nights, lives in the coconut, n sainai jacuzzi. It was a brilliant, awsome stay. The location is good, walking distance to main street which you can all the food and shop, night market nearby. If you are lazy to walk, they even provide shuttle bus every 2 hours. The room is brilliant, very clean n nice design, not even an ant or bug. Its in the beautiful nature garden with incredible cliff view. Quiet and relaxing. If you want to go tour, the front desk provides the tour menu with different companies, they will help you to book with reasonable price. You dont need to be trouble with budgeting. The was an small accident happened in our jucuzzi room. The house keeper forgot to clean the trash bin, also the jocuzzi didnt have enough hot water. But the stuff solved it as soon as possible, they are very very helpful n nice n friendly. They gave me a letter to apology, with a small gift. They tried their best to help, especially the front desk manager OH, he tried to provide all he can do to make us had pleasure stay without affecting by the mistakes. I am relly thank them. I am strongly recommend this hotel, and if i come back to krabi, this will be my first choice.

Reviewed April 20, 2014

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9.2
Exceptional
Bazli from Brunei Darussalam
Couple
The Coconut Cottage
Stayed 5 nights in September 2018

Beautiful resort nested in a garden with good cliff views”

We had a pleasant stay with Ban Sainai. The room was spacious and very clean. The staff were very polite and helpful not to mention the food selection for in-cottage dining was delicious and halal. The whole place was a very scenic garden and well-kept with plenty of places to take photos with the magnificent limestone cliffs in the background. The breakfast restaurant was good and the staff gave guests a chance to feed the fish in the lake. There were only two gripes: a lot of mosquitos, sometimes inside the room and a bit too far for walking to Ao Nang beach, although the free shuttle service was a big help. But overall, would recommend for those who want a more garden-like getaway with good service and halal food!

Reviewed September 27, 2018

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Dear Khun ฺBazli, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and review shared. Delighted to hear that you enjoyed this truly restful stay experience especially towards our spacious and very clean cottage, very polite and helpful team, the delicious in cottage service with halal certified restaurant, scenic garden, well kept place, great breakfast venue by the pond, and convenient free shuttle service daily. Once again, thank you for your patronage to our resort and your constructive comment. We look forwards to seeing you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

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Ban Sainai Resort (SHA Extra Plus)
10.0
Exceptional
Jack from United Kingdom
Couple
Grand Pond View Room
Stayed 6 nights in May 2017

Exceptional”

Beautiful hotel with AMAZING staff and rooms! We absolutely loved our stay and this place 100% deserves its ratings. A little way out from Ao Nang beach area but not particularly a bad thing. We often walked down and back to the beach which took about 10-15 minutes but plenty of lovely places to stop along the way as well as some awesome food stops! The hotel provides a shuttle bus if you don't fancy it. Taxi / TukTuk are reasonable costs coming back and a great experience. We didn't try the restaurant in the evening but I must say the breakfast was lovely and a great setting. We had a superb price for a Lake View Cottage and I would like to personally thank Ban Sainai for a memorable holiday! We are back in January and hope we can stop by to say hello!

Reviewed December 03, 2017

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Dear Khun Jack, Greetings from all of us, and very much delighted to be a part of the holiday experience this year. We are very much happy to hear that you enjoyed the lovely breakfast, the place, the experience and many many more. So excited to read that we will soon see you again this January. Can't wait for the day to arrive very soon. And we very much thankful once again for this very inspiring comment. We look forwards to serving you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

Responded December 04, 2017
Ban Sainai Resort (SHA Extra Plus)
9.0
Exceptional
Menq from Malaysia
Couple
The Garden Cottage
Stayed 3 nights in March 2014

Impressive resort with breathtaking views!”

Nice View, Awesome pool, well designed rooms!

We stayed for 3 nights in Ban Sainai.... We arrived at the resort and was immediately captivated by the breathtaking view of mountains. We were welcomed with a cool drink and the check in was fast and smooth. The hotel staff was very patient in explaining the facilities available in the room. The toilet was designed creatively although one of the window shade was not working. The fragrance of the body bath and shampoo was pleasant! Next we visited the pool which was situated in middle of the resorts surrounded with the coconut trees and mountains. The view was incredible, unforgettable! Although the hotel was of some distance to the main town, the hotel provided regular shuttle service to and from town which was fast and PUNCTUAL. We enjoyed watching the sunrise while having breakfast. Overall, it was a great stay and we hope to pay another visit to Ban Sainai in the near future!

Reviewed March 19, 2014

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10.0
Exceptional
Noor from Singapore
Group
The Coconut Cottage
Stayed 3 nights in April 2014

Beautiful surrounding.. Nature at ur doorstep.. ”

Halal Food in Hotel Friendly Staff Huge comfortable room Beautiful nature surrounding u Nice swimming pool

My group enjoyed our stay there very much.. The 6 of us have no problem conversing in English and Bahasa Malaysia with e friendly staffs.. Everyone was down to earth and sincere when serving.. Love e free shuttle service to Ao Nang Beach.. And e spa recommended by e hotel was very gd.. Very comfortable bed and huge room..Wished we had stayed longer.. Will be back to krabi.. And to Ban Sainai of course.. Thk u for making our stay wonderful.. And to front office staff Ms Sophia.. Ur a sparkling gem.. Thk u 👍

Reviewed May 06, 2014

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10.0
Exceptional
inae from South Korea
Couple
The Garden Cottage
Stayed 2 nights in April 2018

Highly recommend this lovely resort!”

It was absolutely amazing to stay at Ban Sainai resort! From check-in to check-out everything was perfect. The staffs were very welcoming with nice smile. The room was very clean and lovely. The view was great. Also breakfast was very nice. I can’t say anything bad about this place. If i come back to Krabi, i will definitely stay here again. Thanks to the all staffs!! I highly recommend Ban sainai resort :)

Reviewed April 21, 2018

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Dear Khun Inae, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. Thank you for the full score rating. And for all these kind, and inspiring appreciation to the team. We really hope to have the chance to be at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

Responded April 25, 2018
Ban Sainai Resort (SHA Extra Plus)
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