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Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur

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8

Excellent

15,537 reviews

15,537 reviews

Housekeeping362
Shops229
View192
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Borders Shop

70 m

JoJoBa Spa

80 m

Cosmo’s World Theme Park Theatre

90 m

Neway

90 m

Ampang Bowl

100 m

Popular landmarks
Jalan Alor

520 m

Pavilion Kuala Lumpur

850 m

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Menara Kuala Lumpur

1.3 km

Aquaria KLCC

1.3 km

Closest landmarks
White Smile

100 m

Sixty Nine Bistro

110 m

Kelvin Gems

130 m

Sport toto

150 m

Sun Complex

160 m

2021

Berjaya Times Square Hotel, Kuala Lumpur

No.1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Tennis court

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

85 travelers have booked today.

Value for money7.9
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at Berjaya Times Square Hotel, Kuala Lumpur

Very good
Room comfort & quality

7.9

One-Bedroom Apartment
...
  • Room size: 51 m²/549 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Luxury Penthouse
...
  • City view
  • Balcony/terrace
  • 1 double bed & 1 double bed...
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2 Bedroom Suite
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 54 m²/581 ft²
  • Pool view
  • 1 queen bed and 1 single be...
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Club Premier Suite
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 queen bed & 2 sofa beds &...
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Club Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Studio
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Berjaya Times Square Hotel, Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Berjaya Times Square Hotel, Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Berjaya Times Square Hotel, Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 13 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Berjaya Times Square Hotel, Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at Berjaya Times Square Hotel, Kuala Lumpur.

What are my dining options at Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Berjaya Times Square Hotel, Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Berjaya Times Square Hotel, Kuala Lumpur. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Berjaya Times Square Hotel, Kuala Lumpur?

On-site venues and convenient event services make Berjaya Times Square Hotel, Kuala Lumpur an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 1500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Berjaya Times Square Hotel, Kuala Lumpur?

Imbi Monorail Station is the closest train, metro, or bus station, about 40 m away from Berjaya Times Square Hotel, Kuala Lumpur.

What restaurants are nearby Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur is located in Bukit Bintang, famous for good restaurants such as Mr. Shizu Freshly Baked Cheesecake, Jollibean and Franco Malaysia.

What popular shopping places are close to Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Berjaya Times Square Hotel, Kuala Lumpur?

Berjaya Times Square Hotel, Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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Explore the neighborhood

What people love about Berjaya Times Square Hotel, Kuala Lumpur

  • 8

    Very good
    Spaciousness

    "The room is huge with a separate living room."

    Josephine

    |

    September 24, 2022

  • 10

    Exceptional
    Staff 

    "Staff was very welcoming and really makes us feel at home."

    Herry

    |

    September 24, 2022

  • 7.2

    Very good
    Location

    "Pros: good location, just next to Imbi monorail station."

    Shwan

    |

    September 24, 2022

Property ranking|Compared to 7,106 Kuala Lumpur properties
See all rankings
Room comfort score
7.9/10
Room size
104 sqm.
Location score
9/10
Service score
8/10
Better than
98
%
of Kuala Lumpur properties
Bigger than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
93
%
of Kuala Lumpur properties
Overall rating:

8

Excellent
15,537 reviews
Cleanliness
7.8
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
Will book again in future as location is great .
SARIPAH from Singapore
Family with older children
More about Berjaya Times Square Hotel, Kuala Lumpur

More about Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Berjaya Times Square Hotel, Kuala Lumpur, with its exceptional location right in the city center. Access is everything, and you'll get the most of while staying only 7.1 km from Terminal Bersepadu Selatan and its easy transportation options.
At Berjaya Times Square Hotel, Kuala Lumpur, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Berjaya Times Square Hotel, Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Berjaya Times Square Hotel, Kuala Lumpur are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Berjaya Times Square Hotel, Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Berjaya Times Square Hotel, Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Berjaya Times Square Hotel, Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Berjaya Times Square Hotel, Kuala Lumpur offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Berjaya Times Square Hotel, Kuala Lumpur, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's ping-pong table, bowling alley and squash court. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 1.3 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 97% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

439 mentions

Breakfast

206 mentions

Swimming Pool

199 mentions

Food & Dining

140 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Japanese
  • Malay
  • Tamil
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

Samplings on the Fourteenth Restaurant

  • Cuisine: International
  • Menu: Buffet

Berjaya Cafe

  • Cuisine: International, Local, Malaysian
  • Menu: Buffet, A-la-carte
Location
No.1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Excellent
Location

9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.5 km 34 min drive
  • Kuala Lumpur International Airport (KUL)
    44.5 km 51 min drive

Public transportation

  • Imbi Monorail Station
    50 m 7 min walk
  • SBK18A Bukit Bintang
    430 m

Hospital or clinic

  • White Smile
    100 m

Shopping

  • Pavilion Kuala Lumpur
    850 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jalan Alor
    520 m
  • Pavilion Kuala Lumpur
    850 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Menara Kuala Lumpur
    1.3 km
  • Aquaria KLCC
    1.3 km
  • Chinatown - Kuala Lumpur
    1.4 km
  • KLCC Park
    1.6 km
  • Central Market
    1.6 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    2.4 km

Nearby landmarks

  • Imbi Monorail Station
    50 m
  • Borders Shop
    70 m
  • JoJoBa Spa
    80 m
  • Cosmo’s World Theme Park Theatre
    90 m
  • Neway
    90 m
  • Ampang Bowl
    100 m
  • White Smile
    100 m
  • Sixty Nine Bistro
    110 m
  • Berjaya Times Square
    110 m
  • Golden Screen Cinemas in Golden Triangle
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional breakfast charge for children using existing bedding when booking rooms with breakfast. Please contact the property directly for more information.
  • Guests who book the room with spa credit will receive a 60-minute Deep Tissue Massage worth RM 300.
  • ROOM TYPES: Club Premier Room Club Premier Suite • Check-in and check-out at hotel lobby • Enjoy the House Minibar • Non-Vegetarian buffet breakfast at the Club Lounge (14th Floor) from 6:30hrs to 10:30hrs • Evening refreshment at the BERJAYA CAFÉ free flowing from 17:30hrs to 19:30hrs. • Complimentary local calls to area code (03) • Complimentary 2 pieces laundry pressing per room per night (excluding normal wash, express service); it is non-accumulative. • Daily turndown service with Chef's special treats • 20% discount on Food and Beverage, excluding promotional items and alcohol • Complimentary one hour usage of the private meeting room (advance booking is required and subject to availability) • On the house selection of beverages (premium coffee, tea, juices and soft drinks) at the BERJAYA CAFÉ (14th floor) 10:30hrs to 20:00hrs • Complimentary WIFI access in guest rooms and all public areas of the hotel
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants1
  • Number of rooms 539
  • Room voltage240

Parking

  • Daily parking fee13 MYR
Property announcements

The property provides special offers (e.g. F&B credits, discounts for room upgrade, ticket passes). Please contact the property for more details.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Berjaya Times Square Hotel, Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.8
Facilities7.9
Location9.0
Room comfort and quality7.9
Service8.0
Value for money7.9
High score for Kuala Lumpur
Rating
9+ Exceptional (2,755)
8-9 Excellent (1,733)
7-8 Very Good (2,205)
6-7 Good (1,033)
<6 Below Expectation (1,537)
Time of the year
Mar - May (2,168)
Jun - Aug (1,981)
Sep - Nov (2,405)
Dec - Feb (2,709)
All guests (15,537)
All room types
All languages

Show reviews that mention 

Showing 9,263 verified guest comments
12345
10.0
Exceptional
Ng from Malaysia
Solo traveler
Premier
Stayed 2 nights in June 2022

Excellent location, clean rooms, friendly staffs”

Arrived before the 3pm check in time. Staff allowed me to register my early arrival. Deposited my luggage and returned at 3pm. Getting my room keys was fast and hassle-free. Took a Premier Room on the #20 (Blk B 20-17) Facing KL and the Twin-Towers which is clean, spacious and the air-condition works great. Guest need to use the key-card to access the guest room which is good and secure. Imbi monorail Station is right infront. It is also within walking distance to Pavilion-Bukit Bintang Station and getting to Pasar Seni (Chinatown) was easy. The 7-11 at the hotel lobby operates up to 12-midnite. (let's hope with the easing of covid restrictions, all 7-11 in Malaysia will resume it's 24hrs operation soon). It is within walking distance to Jalan Alor (If you know the way) which comes alive in the evening with all the street hawkers. Checking out was a breeze if you do not have any expenditures charged to the room.

Reviewed June 12, 2022

See room deals

Dear Ng Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you very much for your time to share your awesome feedback during your stay with us. It is such a real delight to read that your stay with us was exquisite and we would like to express our sincere gratitude for your delightful and detailed review and recommendation to our future guests. On behalf of the entire team, we certainly look forward to welcoming you back for another great experience. Best Wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded June 25, 2022
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Kamarul from Malaysia
Family with young children
Superior
Stayed 1 night in April 2021

Old but gold! ”

Booked during Ramadan & on my wife's birthday. Checking in & out was a breeze. The front counter staff was courteous to inform me that the floor above our room was undergoing minor renovation so some noise is expected. Took the key card went to our 29th floor room and whalla the huge room, spacious bathroom with bathtub, a small pantry, a cute round dining table and an excellent view of Bukit Bintang! Went down to the shopping centre next door and you'll have everything you need! After breaking fast, there's a knock on the door and a smiling staff was standing with a cake saying that it's a complimentary from the hotel for my wife's birthday! Wow! I just wrote a small note during booking but they really took the time to read! Thank you, although it was just a night stay, we really enjoyed it, great hospitality, excellent location, nice room & gud job guys! Hope to be there again sometime!

Reviewed April 26, 2021

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Dear Kamarul, Thank you for your kind feedback. We look forward in welcoming you again in the near future. Warm Regards, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded May 21, 2021
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
CHONG from Malaysia
Couple
Superior
Stayed 1 night in November 2020

Highly recommended ”

Great deal offered during this pandemic. Despite a little worry to stay out, we felt satisfied with good implementation of SOP for Covid-19 prevention. Given early check-in was really a surprise to us too. Upon entry to the room, all the "wow" moments happened. As we're particular on cleanliness, BTH team had shown your high commitment in ensuring the room is at tip-top clean!! Zero dust, zero defect in the room Although the hotel is not a brand new hotel,  we're impressed to see all the fittings and carpet (including corridor) are well maintained without odour.  Too bad, the pool is closed during CMCO. Hope we will have chance to visit again. We had minimum contact with the hotel staff, but whenever we met hotel staff, polite gesture & friendly smile could be felt even  behind the mask. We hope the team will maintain in high spirit, stay strong together to face this difficult time. (Superior Room #3809, King Bed)

Reviewed November 11, 2020

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Dear Chong, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again! Kind wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded November 13, 2020
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
siva from Malaysia
Group
Club Premier Suite
Stayed 1 night in December 2020

YOU NEED IMMEDIATE ATTENTION ON YOUR CHECK IN AND CHECK OUT SYSTEM”

first let me give a thumbs up for the this hotel room and facility. I have no comments on this. I only quit surprise i spent almost 2 hours to check in PLUS another 2.5 hours to check out? You think it's a joke? sorry its not! I totally understand its peak season. Thus, may take a longer time to check in. Fair enough! Seriously, do you think customer deserve to stand almost 3 hours just to check out. Sadly, i just cant drop the key as the hotel took my booking fees so i need to go through the counter. Poor the staff have to take the blame as many raise the voice on them. 100% i don't blame them they totally very efficient on this. It is totally to be blamed the upper management how they managing the system. Below my suggestion to the management: 1. logically, you can just dedicate one counter for check out. As and when there is no check out they can allow check in as well. This is 5 star hotel come on! i don't think i should tell this as i travel many places so i can observe the system work. 2. Please distribute the Covid confirmation form while they still in the Q as they can take the time waiting to fill up and once at counter they don't waste time waiting to write there. This the major bottleneck. I not sure whether the management will read this suggestion but one thing for sure. The competition is intense currently if you want to sustain in the market customer satisfaction its very important.

Reviewed January 03, 2021

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Dear Siva, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Yours Faithfully, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded February 05, 2021
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Zinnirah from Malaysia
Family with teens
Family Room
Stayed 1 night in March 2022

Huge Cosy Room”

This 4 persons room is super huge and can fit 5 person bcs it got a couch. Plus add extra pillow & bed bcs i think it fits up to 8 persons. The swimming pool is great for both kid and adult plus beautiful scenery. The food is very delicious and affordable. The room prices is affordable to compare to its pretiges. The other facilities is great, besides the mall, near to trains, restaurants, other KL hotspots. The room is clean & tidy & got a home experiences at a hotel room. The scenery is stunning!

Reviewed March 15, 2022

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Dear Zinnirah Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. We would like to express our sincere gratitude for your detailed review. It is with great joy to read that you had enjoyed so many things about our hotel. Thank you for you recommendations to our future travellers. We certainly look forward to welcoming you and your family soonest possible. Sincerely May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

Responded March 16, 2022
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
ajue from Malaysia
Couple
Premier
Stayed 2 nights in September 2021

Worth it❤️”

We booked for 2 nights, premier room, but they upgraded our room to premier club, since large bed already full. As usual, their rooms r spacious, about 57m, got all the amenities, bath tub, clean, n super comfy. With the price that we paid, it was really worth it. We paid around rm250 for 2 nights, super saver for this kind of luxury hotel. Oh the best things is, u just go down for food n shopping, no need to go somewhere else. Just spend your holiday there n feel like tourist, hehe. Overall definitely will come again n again.

Reviewed September 13, 2021

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Dear Ajue, Thank you for your kind feedback. We look forward in welcoming you again in the near future. Warm Regards, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded September 20, 2021
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Nur from Singapore
Couple
Stayed 2 nights in October 2019

Perfect location & Good spread of buffet”

The hotel is at a perfect location for bus drop off and shopping since the mall the just next door. Its convenient and accessible. Breakfast buffet has a wide spread of varieties, do note, its the same menu daily. DESSERTS ARE THE BOMB. Room wise, no hose for after doing busines 1&2 but there is a small sink at the side. Perhaps bring a small container if you prefer to clean yourself w water to tissue. Room given was at lvl 43, good view of msia and its comfy. No husky smell of carpet.

Reviewed October 26, 2019

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Dear Nur , Wow! What a wonderful review! We truly appreciate your feedback and trust in us. I am very happy to hear that our location and facilities met your needs and expectations. We look forward to welcoming you back soon! Thank you. Hugo Gerritsen | General Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded October 29, 2019
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Lau from Malaysia
Couple
Studio
Stayed 1 night in May 2019

GREAT GREAT GREAT 1 DAY STAY”

During check in my IC require to submit but the front desk on duty scan my IC in the system without informing or let me know first.It is very privacy and confidential and very sensitive for me, and before that I also offer my passport for submission. So it is very unhappy and upset for me and your staff also no intended to apologized. I requested to be deleted but I am still doubt about it. Later a lady's supervisor and a gentleman said to be a manager come forwards for clarification, after the manager apologized to me, I also apologized to the manager because I was angry because your staff also apologized to me. It is a great employee and manager. But I am still dissatisfied with Berjaya Times Square Hotel, scanning my IC. I booked with Agoda.com and Agoda helped me to book your reservation. Even if I travel locally and stay at the others hotel,never scan my IC because I am Malaysia citizen,We liked our spacy room, especially the choice of basins, showers and many angle views.

Reviewed May 31, 2019

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Dear Guest Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We appreciate the generally positive and kind words. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

Responded June 10, 2019
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Cheong from Malaysia
Couple
Premier
Stayed 1 night in June 2022

Best Experience”

Although its take almost an hour queue to check-in, it really worth to stay here. This is the best hotel that we ever live in. The room is so spacious and it equipped with fridge, iron board, hair dyer, iron steamer . it also have its own independent toilet and bathroom. Bed is large and comfortable, just the bedframe have crackling sound. The aircon is not cold enough. I can say its barely cold only. Breakfast is vegetarian and its serve detox drink as well. Nice meal we have. Kudos to the hotel owner for introducing vegetarian meals.

Reviewed June 09, 2022

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Dear Cheong Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your stay experience here. First of all, we are delighted to read that we are the best hotel of your choice to live in and you were impressed with the spacious room, the facilities provided and also the vegetarian breakfast was to your taste. However, we are concerned and apologies that we did not meet your expectations on other areas. Kindly rest assured that we will focus our best efforts to refine our services and to ensure we continue to provide all our valued guests with a wonderful experience at every moment of their stay. We certainly look forward to welcoming you back for a more pleasant experience. Best Wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

Responded June 09, 2022
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Shi from Singapore
Couple
Club Premier
Stayed 1 night in August 2019

hotel and shopping mall combined! ”

what more to ask for when the hotel is connected to a mega mall? lots of shops and eatery, the metro line is right next to it as well. the room itself was great, huge and spacious for a couple. room was very clean too. one thing to note is there isn't any floor mat or hand towels for the bathroom, but I'm sure it can be easily resolved by calling for housekeeping. it didnt bother us too much since we were staying for one night only.

Reviewed August 27, 2019

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Dear Guest Delighted to read you enjoyed your stay with us and very much appreciate the feedback given. We hope we can ‘welcome you back’ when next in Kuala Lumpur. Best wishes The Management

Responded August 27, 2019
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Muhamad from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 1 night in March 2022

All in one!!”

What else do you want?! Food? Shopping? Entertainment? No problem. This place combine with a big shopping mall. It even had an indoor theme park with a rollercoaster 😱. This place is also near to Pavilion and Lalaport. Public transport n sight seeing? Easy taxi, bus, even monorail is just walking distance. As for the room. It was nice. Clean and comfortable. might as well spend a bit to request the one at a higher floor as the view of the city is stunning especially at night

Reviewed March 28, 2022

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Dear Muhamad Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you very much for choosing to stay with us and provide us with your great review. It is with great joy to read that you had enjoyed so many things about our hotel and we would like to express our sincere gratitude for your detailed review and recommendation to our future guests. We certainly look forward to welcoming you for another great experience. Best Wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

Responded March 30, 2022
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Nurliyana from Malaysia
Family with young children
Premier
Stayed 1 night in March 2021

Exceptional”

I stayed 2d1n in premier room. Booked ticket rm185 for me + husband + baby. The price included breakfast for 2 person. My room have swimming pool view. Large room, comfortable to stay. Swimming pool also large and nice. Best place for stay for short trip in Kuala Lumpur. All was good but it takes almost 1 hour for registeration (check in). And also need to wait almost ½ an hour to get enter into lift to go downstair for checkout. Thats all.

Reviewed March 15, 2021

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Dear Nurliyana, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Yours Faithfully, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded May 06, 2021
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Anvarjon from Malaysia
Family with teens
Club Premier
Stayed 1 night in September 2020

Best hotel in Kuala Lumpur”

We planned to stay in Kuala Lumpur for 2 nights in order to attend the conference. We have decided to stay at the Berjaya Times Square Hotel by recommendation of Agoda. The hotel is impressive, it's very clean, rooms are very big. Pool also is great and nice views. There is easy access to large shopping centre. We thank to all staff and workers of Berjaya Times Square hotel.

Reviewed September 21, 2020

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Dear Avarjon, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again! Kind wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded November 13, 2020
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Mohd from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 1 night in November 2021

Good!”

Room : 2 bedroom deluxe Spacious hall..The furniture are dated but the room are comfortable enough..Tq for granting my request..I had the best view ever!! KLCC, KL tower n TRX ..The view was so amazing at night! There's 2 tower here. A bit far for old folks to go to other tower. The location are so strategic at the heart of KL..Connected to the mall..Huge pool. Overall,it was a pleasant stay. Looking forward to come again.

Reviewed November 25, 2021

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Dear Mohd Thank you for choosing Berjaya Times Square Hotel, Kuala Lumpur. We are grateful to you for taking your time to share your experience with us and fellow travellers. It was fantastic to read that you had an overall pleasant stay with us and that you were very pleased with the stunning view from your room as per your request; our spacious room, prime location and huge swimming pool are also up to your expectations. We can’t wait to welcome you back for another great stay. Best Wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

Responded November 26, 2021
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Sanjeeva from Sri Lanka
Business traveler
Stayed 1 night in October 2019

Value for Money - A Good & Convenient Hotel for business or holiday traveler ”

A lovely hotel with spectacular views of the city skyline. It is close to mega shopping malls, nightlife, beautiful landscapes, the central business district, and the Twin Towers. An ideal place to stay for both leisure and business travelers. The price, location, the spacious & clean room, the hotel is nice with great customer service. Value for Money.

Reviewed October 16, 2019

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Dear Sanjeeva, Thank you for your kind feedback. We look forward in welcoming you again in the near future. Warm Regards, Hugo Gerritsen | General Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded October 17, 2019
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Dila from Malaysia
Couple
Superior
Stayed 2 nights in March 2021

Extremely spacious, hotel spa voucher, birthday cake token”

Had a very delightful 2 nights birthday staycation at first, that made us extend another 2 nights. From superior upgraded to premier room. Great view from level 40 and luxurious classic interior and very very spacious. Thank for you the surprise cake and wishes from berjaya. The choc cake by berjaya is super delicious. Very moist and rich with dark choc finishing taste and the sweet just right ngam2 sui, not more not less. Great facilities, gym and swimming pool access. Direct access to Times square mall from hotel lobby. Of course, few little deficiencies cant be avoided like insects and low water pressure but it is acceptable because of their immediate action taken and resolved. Their great hospitality is everything. Friendly and cheerful, problem solver, positive, always offer help and meet customer's need/ satisfaction

Reviewed March 22, 2021

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Dear Dila, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We appreciate the generally positive and kind words. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities. Best wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded March 26, 2021
Berjaya Times Square Hotel, Kuala Lumpur
9.6
Exceptional
Imran from United States
Family with young children
Superior
Stayed 1 night in June 2022

Almost-flawless with some hiccups”

I'm going to review based on my overall experience. CONs: -Hotel is overwhelming. It's quite a chore to have the main lobby at the West tower, but your room on the East. You'll have to keep crossing on the 15th floor -My room was pretty dark. They were missing a table lamp on the desk. It would still be pretty dark with this lamp -Major issue with Parking. Firstly, as a first-timer, nobody helps you with the parking location. The security simply directs you forward. If you end up parking in the mall, you'll be in trouble if you want to drive out after 10pm. Hotel guests should park only at the basement, entrance from Gate2. -There is no free parking. It's huge inconvenience to keep validating your card for max payment of RM13 at the lobby. If you exit many times, your cost will add up. They should make the cost more enticing. -Hotels keep emphasizing on going green, and not to keep exchanging towels daily. I get that. But at the same time, this hotel uses halogen lamps all round. Imagine if they would have switched to LED, they could be a lot more "green". Back to my point about about rooms being dark. More LEDs would make the room brighter, yet more energy efficient. PROs: -Room size is huge. Easily squeeze extra pax into it. Parts of the room are divided for more privacy and functionality -Pool is huge. Gives you the resort vibe in the middle of KL city center -Location and convenience. This is obvious. Cheers.

Reviewed June 15, 2022

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Dear Imran Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. We are delighted to read that you had enjoyed the huge swimming pool, our spacious room and you find our strategic location in the city centre to be convenient and ideal. However, we are sincerely concerned and apologies that we did not meet up to your expectation on other areas. Kindly rest assured that we will focus our best efforts to rectify to work on any lapses to make appropriate improvements and to continuously provide a high level of services in all areas to our guests. Your comments are much appreciated, as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. We certainly look forward to welcoming you back for another great experience. Best Wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

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Berjaya Times Square Hotel, Kuala Lumpur
9.6
Exceptional
Imran from United States
Family with young children
Superior
Stayed 2 nights in June 2022

Almost-flawless with hiccups”

I'm going to review based on my overall experience. CONs: -Hotel is overwhelming. It's quite a chore to have the main lobby at the West tower, but your room on the East. You'll have to keep crossing on the 15th floor -My room was pretty dark. They were missing a table lamp on the desk. It would still be pretty dark with this lamp -Major issue with Parking. Firstly, as a first-timer, nobody helps you with the parking location. The security simply directs you forward. If you end up parking in the mall, you'll be in trouble if you want to drive out after 10pm. Hotel guests should park only at the basement, entrance from Gate2. -There is no free parking. It's huge inconvenience to keep validating your card for max payment of RM13 at the lobby. If you exit many times, your cost will add up. They should make the cost more enticing. -Hotels keep emphasizing on going green, and not to keep exchanging towels daily. I get that. But at the same time, this hotel uses halogen lamps all round. Imagine if they would have switched to LED, they could be a lot more "green". Back to my point about about rooms being dark. More LEDs would make the room brighter, yet more energy efficient. PROs: -Room size is huge. Easily squeeze extra pax into it. Parts of the room are divided for more privacy and functionality -Pool is huge. Gives you the resort vibe in the middle of KL city center -Location and convenience. This is obvious. Cheers.

Reviewed June 15, 2022

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Dear Imran Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. We are delighted to read that you had enjoyed the huge swimming pool, our spacious room and you find our strategic location in the city centre to be convenient and ideal. However, we are sincerely concerned and apologies that we did not meet up to your expectation on other areas. Kindly rest assured that we will focus our best efforts to rectify to work on any lapses to make appropriate improvements and to continuously provide a high level of services in all areas to our guests. Your comments are much appreciated, as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. We certainly look forward to welcoming you back for another great experience. Best Wishes, May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur

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Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
Xue from Singapore
Family with teens
Superior
Stayed 2 nights in November 2019

Excellent hotel!”

The staffs are polite, friendly and helpful. The room is very clean and spacious for all our stuffs. Shower is really awesome as the water pressure is really good and adjustable. It’s located near many malls and attractions and there’s even a mall and amusement park in the same building! Will choose to stay here again the next time I’m visiting! Thanks for the great service and room! :D

Reviewed November 13, 2019

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Dear Xue, Thank you for your kind feedback. We look forward in welcoming you again in the near future. Warm Regards, Hugo Gerritsen | General Manager Berjaya Times Square Hotel, Kuala Lumpur.

Responded November 13, 2019
Berjaya Times Square Hotel, Kuala Lumpur
10.0
Exceptional
mohamed from Bahrain
Family with young children
Superior
Stayed 5 nights in February 2019

Big hotel attached to a mall ”

The hotel is very big. The room was cleaned and they offered us free ticket to playing zone in the mall in addition to free extra bed . The breakfast is various and plenty of fòod. Alot of taxi available next to the hotel but i prefer to use grab application to get taxi. The swimming pool spacious with small pool for children, there is a spa and sona bath. There is 6 elevators in the hotel. And addition 4 to go to the mall directly from level 14 where is the breakfast hall.

Reviewed February 17, 2019

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Dear Mohamed We are very much encouraged by your kind comments and motivates us to do better to serve our guest. We hope that you will once again choose to visit us the next time you’re in KL. Best wishes Anthony O’Neill General Manager

Responded February 19, 2019
Berjaya Times Square Hotel, Kuala Lumpur
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