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Restaurant, Best Western Big Bear Chateau in Big Bear Lake (CA)
1 King Bed Balcony Fireplace Non-Smoking - View, Best Western Big Bear Chateau in Big Bear Lake (CA)
a large building with a large sign on top of it, Best Western Big Bear Chateau in Big Bear Lake (CA)
Exterior view, Best Western Big Bear Chateau in Big Bear Lake (CA)
Lobby, Best Western Big Bear Chateau in Big Bear Lake (CA)
Lobby, Best Western Big Bear Chateau in Big Bear Lake (CA)
Swimming pool [outdoor], Best Western Big Bear Chateau in Big Bear Lake (CA)

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8.5

Excellent

40 reviews

40 reviews

Breakfast3
Housekeeping2
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Blvd Bears 330 m
Big Bear Mountain Resort 910 m
Snow Summit 1.1 km
Bear Mountain 2.5 km
Bear Valley Christian Faith Center 2.6 km
Big Bear Alpine Zoo at Moonridge 2.6 km
Getboards Ride Shop 2.6 km
Black Fox Trading Company 2.8 km
Brown Bear Gift Shop 2.8 km
Art Garden 2.8 km

Best Western Big Bear Chateau

42200 Moonridge Road, Big Bear Lake, Big Bear Lake (CA), United States, 92315-1814 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Big Bear Lake part of Big Bear Lake (CA), this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Check-in [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Steamroom

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

BBQ facilities

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.1
Location rating9.1

Rooms available at Best Western Big Bear Chateau

Exceptional
Room comfort & quality

10

1 King Bed,Non Smoking,Larger Room,Fireplace,Jetted Tub,Full Breakfast
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Accessible - 1 King Bathtub Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Queen Beds
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Accessible 2 Queen Bathtub Non Smoking
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed Fireplace Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Non Smoking Balcony
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed Balcony Fireplace Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 queen Beds Non Smoking
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed Non Smoking Balcony Jetted Tub
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed Mobility Accessible with Roll-in Shower, Fireplace, and Balcony
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Big Bear Chateau?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Big Bear Chateau?

For those who wish to drive their own cars, Best Western Big Bear Chateau has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Best Western Big Bear Chateau?

Full american breakfast is available for guests.

What are my dining options at Best Western Big Bear Chateau?

Dinner is served here. Western cuisine is available for guests. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Best Western Big Bear Chateau?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Best Western Big Bear Chateau. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Best Western Big Bear Chateau?

On-site venues and convenient event services make Best Western Big Bear Chateau an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Big Bear Chateau?

Best Western Big Bear Chateau does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Best Western Big Bear Chateau?

Best Western Big Bear Chateau is located in Big Bear Lake, famous for good restaurants such as Black Diamond Tavern, The Mountain Cafe and The Grind and Grill Cafe.

What popular shopping places are close to Best Western Big Bear Chateau?

Best Western Big Bear Chateau is located in Big Bear Lake area which features shopping places such as Blvd Bears, Getboards Ride Shop and Black Fox Trading Company.

What are popular attractions near Best Western Big Bear Chateau?

Best Western Big Bear Chateau is located in Big Bear Lake area, which is famous for attractions such as Bear Valley Christian Faith Center, Big Bear Solar Observatory and Gold Rush Mining Adventures.

What popular natural sightseeing spots are close to Best Western Big Bear Chateau?

Best Western Big Bear Chateau is located in the Big Bear Lake area, which is famous for natural sightseeing destinations such as Snow Summit, Bear Mountain and Big Bear Alpine Zoo at Moonridge.

See map

Explore the neighborhood

What people love about Best Western Big Bear Chateau

  • 9.2

    Exceptional
    Cleanliness

    "The room was clean and nicely furnished."

    Paul

    |

    July 18, 2022

  • 8.4

    Excellent
    Cleanliness

    "Room is clean."

    HEUNG

    |

    April 23, 2022

  • 10

    Exceptional
    Staff 

    "Great facilities, staff and location."

    Stephanie

    |

    July 21, 2019

Overall rating:

8.5

Excellent
40 reviews
Cleanliness
8.4
Facilities
8.1
Location
9.1
Read all reviews >
More about Best Western Big Bear Chateau

More about Best Western Big Bear Chateau

Best Western Big Bear Chateau

At Best Western Big Bear Chateau, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage.
Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Best Western Big Bear Chateau. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Best Western Big Bear Chateau are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Best Western Big Bear Chateau are available with design features like a balcony or terrace. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Every day at Best Western Big Bear Chateau begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Best Western Big Bear Chateau offers an excellent variety of recreational facilities. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes, ski equipment rentals and ski lessons can easily be accessed. A relaxing end to every day is possible with a visit to the hot tub, steam room and spa. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like fishing. Enjoy some water sports with boats and canoes provided by Best Western Big Bear Chateau. Available in-house recreation activities include horse riding.
Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails and bowling alley. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

2 mentions

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Bowling alley
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Hiking
  • Horseback riding
  • Hot tub
  • Pool with view
  • Skiing
  • Ski lessons
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Happy hour
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Balcony/terrace
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Microwave
  • Refrigerator

Food and dining

Breakfast options
  • American
Restaurants on site
Tiffany Lounge
  • Cuisine: American

Location

42200 Moonridge Road, Big Bear Lake, Big Bear Lake (CA), United States, 92315-1814
Exceptional
Location

9.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
The property
  • Number of rooms 80

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Big Bear Chateau from real guests

Provided by verified guests of Agoda
8.5
/
10
Excellent
Cleanliness8.4
Facilities8.1
Location9.1
Room comfort and quality10.0
Service8.9
Value for money8.1
High score for Big Bear Lake (CA)
Rating
9+ Exceptional (6)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (1)
Jun - Aug (4)
Sep - Nov (2)
Dec - Feb (5)
All guests (40)
All room types
All languages

Show reviews that mention 

Showing 12 verified guest comments
10.0
Exceptional
Eric from United Kingdom
Family with young children
Double with 2 Double Beds
Stayed 1 night in October 2013

You won't be disappointed at the Big Bear Chateau ”

Enjoy the stay, clean rooms and friendly staff

Very nice hotel with really helpful staff. Our room had a fireplace (gas) which gave it a nice flair. Room was comfortable and warm. Facilities like swimming pool, fitness room, billiards (pool) table etc avail. Its only a short car-ride to the lake and the rest of town, basically easy access to all. Really enjoyed staying at Big Bear Chateau, really liked Big-Bear Lake too.

Reviewed October 30, 2013

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8.8
Excellent
Rebecca from United States
Family with teens
1 King Bed Balcony Fireplace Non-Smoking
Stayed 2 nights in February 2019

First time to here”

Arrived after midnight because of road conditions, the staff made it easy. Room & bathroom was clean. Can use some updates but fine for what we needed. Comfortable & homey. Very nice breakfast. Very close to shuttle lot, and also free trolley to both ski resorts. They also had someone to put my chains on for me. Really nice people.

Reviewed February 21, 2019

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10.0
Exceptional
Patrick
Group
1 King Bed Fireplace Non-Smoking
Stayed 2 nights in December 2018

Great hotel”

Loved the coziness and service of the hotel. We enjoyed the smoke free chimney as well

Reviewed January 08, 2019

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10.0
Exceptional
Stephanie from United States
Couple
1 King Bed Fireplace Non-Smoking
Stayed 1 night in July 2019

Exceptional”

Wonderful experience. Great facilities, staff and location. Well managed hotel.

Reviewed July 21, 2019

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6.8
Good
Miguel from Mexico
Family with young children
1 King Bed Non Smoking Balcony Jetted Tub
Stayed 2 nights in February 2020

Good option for les than 4 persosns”

It is a good value/cost offer. If your party is more than 4 persons there are Better offers. I booked a room with 2 beds and got an King size. The person at the front office didnt try to help.

Reviewed February 16, 2020

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10.0
Exceptional
Lee from United States
Couple
1 King Bed Fireplace Non-Smoking
Stayed 1 night in November 2018

The rooms were clean and charming. Loved the fireplace. ”

The free breakfast was excellent.

Reviewed November 19, 2018

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7.6
Very good
Chandrasekhar from United States
Family with teens
2 queen Beds Non Smoking
Stayed 1 night in July 2022

Overall Good ”

But expected a Room bit New and less noisy for the Money. We can hear sounds from all sides from next-door neighbors . If you have Electric vehicle they do have Type1 and Type 2 Chargers. But there is no Board to display Reserved for Electric Vehicles, so Other gas vehicles are parked in that spot.It is not marked so the other cars would not know those spots are for electric vehicle charging, It is a hassle to find the owner of a Gas vehicle that is blocking the Electric plug Parking spot and get them to relocate. It should have been better if these spots are clearly marked to indicate reserved for Electric vehicles.

Reviewed July 31, 2022

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9.2
Exceptional
Paul from United States
Couple
1 King Bed Balcony Fireplace Non-Smoking
Stayed 2 nights in July 2022

Nice Hotel, almost 5 stars”

The hotel was very nice. The public areas were decorated with impressionist prints and wall dressings and lighting (not too bright) using unique chandeliers that all gave it a classic look and feel. The room was clean and nicely furnished. We paid a little extra for a room with a balcony but because the roof was being renovated, the view from the balcony was over a makeshift construction storage lot. I guess it was kind of a nice view if you didnt look down. Also the AC was hit or miss, mostly because there was a trick to not turning it too low, and starting over by turning it high, the 4-5 word instructions over the control made no sense. It was weak and never fully cooled the room. Other than that, Staff was friendly, Wi-Fi worked great, terrific breakfast, bed was comfortable, and location was perfect for what we had planned.

Reviewed July 19, 2022

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8.4
Excellent
HEUNG from Hong Kong SAR, China
Family with young children
1 King Bed Balcony Fireplace Non-Smoking
Stayed 2 nights in April 2022

Location is really good, classic hotel”

Hotel location is great if you are going for ski. Room is clean.

Reviewed April 23, 2022

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8.0
Excellent
Phatchari from United States
Family with teens
2 queen Beds Non Smoking
Stayed 1 night in January 2022

Nice and clean ”

We stayed just 1 night and we happy with everything,breakfast good!

Reviewed January 11, 2022

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9.3
Exceptional
Vehiarii from France
Family with young children
King Room
Stayed 3 nights in December 2013

Excellent et inoubliableavec un personnel compéten”

Personnel accueillant, aimable et conciliant

De l'arrivée au départ, le séjour s'est bien déroulé et le personnel était super accueillant, agréable et très compétent. Merci BW

Reviewed January 12, 2014

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8.8
Excellent
Stephan from Switzerland
Family with young children
Accessible 2 Queen Bathtub Non Smoking
Stayed 1 night in July 2022

Jederzeit gerne wieder!”

Das Hotel ist eine Oase in den kalifornischen Bergen und kann mit gutem Gewissen weiterempfohlen werden!

Reviewed July 19, 2022

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