Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel
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10.0
Exceptional

"Nice and comfy"

CAREN J.

|

August 31, 2017

Bed Best Western Mill River Manor Hotel
Bed
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Lobby Best Western Mill River Manor Hotel
Lobby
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Lobby Best Western Mill River Manor Hotel
Lobby
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Swimming pool [outdoor] Best Western Mill River Manor Hotel
Swimming pool [outdoor]
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Very good
Location
7.4
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What guests are saying:
Convenient, comfortable, will stay again in your hotels for my next trip
Henedine from Philippines
Family with teens
No complaints except the 3rd floor walkway was uneven. I use a cane and it was a little awkward.
Richard from United States
Family with young children
Pleasant stay, quite nice hotel, near to everything
Ainul from Malaysia
Family with teens
We enjoyed the stay there but it could have been better if they had a shuttle bus from the airport.
Elizabeth from Malaysia
Solo traveler
It was a Pleasant stay
diana from China
Family with young children
I enjoyed the convenience as I use to stay in New York city. Breakfast a plus as I started the day especially Christmas rush. I will definately be back because of convenient location, great price, excelent staff, and since breakfast is a plus.
Thea from United States
Solo traveler
Very pleasant.
Chantal from United States
Family with young children
It is more a motel but on the very high end. I had a very enjoyable stay at this hotel. Very nice staff and very clean rooms. Will make a another reservation when im in the area. Highly recommended.
Corey from United States
Couple
Stay was short, but ok.
Sigfie from Canada
Couple
the room was close to the road and had a lot of noise, but it was comfortable, clean and I was tired enough to block out the noise.
joseph from United States
Business traveler
Very good
From 135 reviewsSee what guests said
7.5
/
10
Very good service
7.8
Value for money7.4
Location rating7.4
Nearest airportJohn F Kennedy International Airport (JFK)
Distance to airport11.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday
King Room - Non-Smoking
King Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
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Deluxe One Bedroom King Suite with Sofa Bed - Non Smoking
Deluxe One Bedroom King Suite with Sofa Bed - Non Smoking
...
  • Room size: 21 m²/226 ft²
  • 1 super king bed and 1 sofa...
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1 King Room Non-Smoking
1 King Room Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds Nonsmoking
2 Double Beds Nonsmoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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1 King Bed Accessible
1 King Bed Accessible
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds Accessible
2 Double Beds Accessible
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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1 King Bed Suite Nonsmoking
1 King Bed Suite Nonsmoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds Non-Smoking
2 Double Beds Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Basic 2 double beds
Basic 2 double beds
...
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    Double Room with Two Double Beds - Disability Access - Non Smoking
    Double Room with Two Double Beds - Disability Access - Non Smoking
    ...
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      Have a question for Best Western Mill River Manor Hotel?

      What people love about the property

      • 9.2
        Exceptional

        "Great helpfull and considerate staffs"

        Rico J.

        |

        June 8, 2016

      • 10.0
        Exceptional

        "Friendly staff, clean comfortable room."

        Joanna

        |

        June 6, 2016

      • 8.0
        Very good

        "Good location"

        MOHAMMED

        |

        May 21, 2016

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      More about Best Western Mill River Manor Hotel

      More about Best Western Mill River Manor Hotel

      9.2
      Exceptional

      "Very nice hotel."

      VADES F.

      |

      August 2, 2016

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      9.6
      Exceptional

      "Linda and other staff were very helpful n friendly"

      jeanette

      |

      October 14, 2016

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (135)Booking.com Reviews (379)
      7.5
      /
      10
      Cleanliness7.7
      Facilities7.1
      Location7.4
      Room comfort and quality7.7
      Service7.8
      Value for money7.4
      Provided by verified guests of Agoda
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      All guests (135)
      All room types
      Showing 118 verified guest comments
      12345
      8.0
      Excellent
      Jan from United States
      Couple
      1 King Room Non-Smoking
      Stayed 1 night in November 2018
      Freezing winds in room”
      Nice place to stay when the temperature is above 50 degrees F.. Older hotel with room entry door on the outside. Cold air invaded room around door edge. Stuffed it with newspaper. Good quality breakfast.
      Reviewed November 24, 2018
      4.8
      Todd from United States
      Couple
      1 King Room Non-Smoking
      Stayed 1 night in December 2018
      Noisy noisy location, but clean hotel”
      If you want a night sleep, then do not go here. The hotel is very old, located in between a busy 4 way street and the train station . We could hear everything, even the persons walking in the room above us, the elevator, the cars on the street and the train. Very slow internet also and the remote of the TV is impossible to work. On the plus sight, the room was very clean, bed was ok and the breakfast was free.
      Reviewed December 03, 2018
      9.3
      Exceptional
      Sim from Malaysia
      Family with young children
      Stayed 2 nights in March 2016
      Fab hotel”
      Cleanliness, location and comfort
      We checked in rather late (around 1am). The staff was helpful and check in was fast. We were starving by then and was really happy to find out that there was a diner and pizza place still open at that hour and within 3 blocks from the hotel. Room was clean. We booked into the room with 2 double beds and it was sufficient for the 3 of us (our child is 6). There was still more than enough room for us to move around even with our huge luggages.
      Reviewed March 21, 2016
      6.4
      Good
      Yanyuan from China
      Family with teens
      1 King Room Non-Smoking
      Stayed 1 night in October 2017
      Good”
      The A/C was not working. I called the front desk twice to send someone to fix it. First time they said OK. But we waited for more than an hour nobody came. I called the second time and was told there was no manteinance avaiblable now since it was too late. The carpet was so dirty. Every time my bare feet stepped on it(accidentically), there were lot of parcels sticked to my feet. Facilities looked old. The only thing we would recommend for this hotel is the location. Not too far from the JFK airport, many shops and big mall nearby to spend some time before the flight.
      Reviewed October 13, 2017
      4.0
      Anne from United Kingdom
      Couple
      1 King Room Non-Smoking
      Stayed 1 night in September 2017
      Not an airport hotel”
      Arrived JFK and sourced yellow cab to take us the 15 minute ride. Asked to pay 145 dollars as hotel in New Jersey. Negotiated down to 80. Totally ridiculous Had chosen hotel because it came up in search for airport and it had a pool we had night flight so planned to relax. Pool closed labour day
      Reviewed September 14, 2017
      2.0
      shaopeng from Taiwan
      Business traveler
      2 Double Beds Accessible
      Stayed 1 night in August 2017
      Terrible front desk service”
      The front desk gave us non working room key in the first time. Then, she told me she wrote the wrong room number so it didn't work. She reset the room key again. However, when we opened the door that was lock by chain. So, we went to the front desk again to get the right key. And, they didn't offer the shampoo and soap in the room. Terrible service.
      Reviewed August 11, 2017
      8.4
      Excellent
      Mansor from Malaysia
      Couple
      Stayed 3 nights in December 2016
      Couple in Transit”
      We were travelling from Malaysia to Denver, stopping over in NYC for a couple of days. The hotel location is excellent as it is next to LIRR Rockville Center station. We enjoyed the stay, but the weather was too cold for us to venture out more around the area.
      Reviewed December 20, 2016
      4.8
      Mohammad from Bangladesh
      Family with young children
      Stayed 2 nights in October 2016
      Not an airport hotel”
      The fact that they write JFK in their address is kind of a bluff.Airport hotels normally have a shuttle service which they dont and they are about 25 minutes from the airport.If you are looking to go to the city from this hotel,the taxi fare comes to about 50 usd minimum. I would only recommend this hotel for people who want to stay near long island not new york city.
      Reviewed October 28, 2016
      7.2
      Very good
      Alodia from Indonesia
      Group
      Stayed 2 nights in October 2016
      1 hour from downtown NYC”
      Location far from downtown NYC / city attractions. If you want a quite place near JFK airport, this is the best place. 10 mins to JFK airport. There is a beautiful lake near hotel. 24 hr supermarket accross the hotel. Long Island Rail Road Train only 2 mins walk, it took 1 hr to Penn Station NY for $19 peek off train. You can rent a car and go to Woodburry/ State Park / Westburry for hiking or scneries.
      Reviewed October 24, 2016
      9.0
      Exceptional
      RODERICK from United Kingdom
      Solo traveler
      Stayed 1 night in January 2016
      Best 3 star I have stayed in”
      Location, comfort and 20 mins from airport
      My stay was suprisingly very good. It was my first time, travelling to New York and it was late. If you have an Uber account? I recommend to use it, fare prices are good. I wasnt sure of the area, where the hotel is located, but in the morning it looked safe and clean. Its only a 5 min walk to the local metro station and 1 stop to the main station called Jamaica, where you can get the airtrain to JFK. Joshua the night receptionist checked me with 7 mins and he was very helpful. The room was great and the bed comfortable, it was better than I expected and larger than the hotel room I stayed down town. I would definitely come back and recommend to friends. The breakfast was reasonable for what it was.
      Reviewed January 11, 2016
      7.3
      Very good
      fai from Malaysia
      Family with teens
      Stayed 1 night in September 2015
      Comfortable stay”
      Large room, friendly staff, good breakfast
      The hotel is located in the Long Island area, which is rather far from JFK. However, the stay was pleasant and comfortable. Good waffles were served during breakfast. There are many restaurants and eateries around the hotel. Besides, a supermarket, pharmacy and the Rockville train station are within walking distance.
      Reviewed October 01, 2015
      8.0
      Excellent
      Edi from Indonesia
      Family with teens
      Stayed 2 nights in July 2015
      Good Option if You Like to be Close to JFK”
      Location, Close to Resto, Clean
      It was a nice stay. We felt secure. We choose this to be as close possible with JFK with reasonable cost. Having meals is easy, many resto closeby. We did have a car, seems a bit difficult to get parking since the hotel most of time full. Good value for money.
      Reviewed July 29, 2015
      7.3
      Very good
      Eugene from Singapore
      Business traveler
      Stayed 2 nights in January 2015
      Not a suitable transit hotel”
      Cleanliness, breakfast and staff.
      Hotel must remove "airport transfer" from the hotel description since it DOES NOT provide any shuttle service to the airport as we normally know it. The "airport transfer" mentioned by the Agoda and hotel actually meant taxi service which costs almost US$50 each way.
      Reviewed March 21, 2015
      8.7
      Excellent
      thato from South Africa
      Family with teens
      Stayed 6 nights in December 2014
      good staff and good service providers”
      staff, room cleaniless and price
      there is a lady at reception I would like to give thanks to she helped a lot with our bags our stay advised us on where to go and how to travel, there was also a gentlemen who checked us in I really enjoyed their company and advise, as well as the handy man who helped with my bag when I was stuck thank you thank you
      Reviewed January 12, 2015
      9.0
      Exceptional
      Thea from United States
      Solo traveler
      Stayed 5 nights in December 2014
      Great Location and Price”
      Train to Manhattan at doorstep, Staff amazing, and Excellent price
      I enjoyed the convenience as I use to stay in New York city. Breakfast a plus as I started the day especially Christmas rush. I will definately be back because of convenient location, great price, excelent staff, and since breakfast is a plus.
      Reviewed December 29, 2014
      8.3
      Excellent
      Sean from United States
      Couple
      Stayed 1 night in November 2014
      Our Stay”
      Modern feel, Friendly Staff, Bed Comfort
      The room was modernly updated and includes a microwave and fridge. The bed was comfortable and the room was clean. Being next to Sunrise Highway made the room a little noisy at times, but we were given an option and choose that room. The heater was noisy and parking was slim. Overall I would rate our stay a 7.5.
      Reviewed November 10, 2014
      8.3
      Excellent
      Mark from Australia
      Business traveler
      Stayed 1 night in October 2014
      Nice enough but getting to JFK wasn't easy”
      Cleanliness, room size and comfort
      We booked here because we had to catch a morning flight - there are hotels much closer to JFK that came up when I searched but this place listed that it had an airport shuttle service. We asked whether we needed to book on the shuttle when we checked in but were told that they didn't operate a shuttle. On the list of hotel services in the room, there was a section headed 'airport transfers' which said there was a phone in reception to book an external transfer (which I guess is just a taxi). In the end we just got reception to call a cab which took half an hour to arrive so with the cost of the room plus the cost of the cab, we might as well have paid more for a hotel closer to JFK.
      Reviewed November 02, 2014
      9.7
      Exceptional
      Sarah from United States
      Business traveler
      Stayed 1 night in September 2014
      Convenient, clean and well worth the price”
      aesthetic of grounds and rooms, fantastic staff, convenient location
      I stayed here for one night on the fly when coming up for a temporary job before finding more permanent housing. Purchased room through Agoda and was able to check in within an hour with no problem. Staff was incredibly friendly and told me to call down if I needed info on the area. I had a perfectly situated room near the stairs/elevator on the 2nd floor, so also big ups to the staff on placing me. The room was very nice and suited my needs perfectly for the night and next morning. Complimentary breakfast bar was great and again staffed by friendly people. While I was happy with the location of the hotel in terms of coming from the road and having to meet a coworker elsewhere for dinner, being right in the center of town and right next to the train did make it noisy at times, but that is my only complaint. If you are looking for a quiet getaway, this is definitely not your place, but if you're looking for a good place to rest your head for the night while traveling, this is a fabulous establishment.
      Reviewed September 03, 2014
      8.0
      Excellent
      Hugh from United States
      Group
      Stayed 1 night in August 2014
      Best Western Mill River Manor Hotel”
      Location, breakfast, price
      We only stayed one night, and it was fine. The only problems we ran into were the fact that there were three of us and we asked for an extra set of towels as there were only two in the room. Despite a promise to send up another set, they never arrived and we left without seeing them. One minor nit to pick, there was a bottle of lotion by the sink that had obviously been used and returned to the counter. I would stay there again if I were in the area.
      Reviewed August 18, 2014
      8.3
      Excellent
      Julie from Australia
      Couple
      Stayed 2 nights in November 2013
      Great ”
      Proximity to airport, short distance to Rockville centre station. The Long Island rail road to Penn station fantastic, Fast, frequent trains and inexpensive.
      Concierge, reception staff very helpful, BJ, Nick and Andrew. My only suggestion would be for hotel booking agents to advise travellers to get lynbrook taxi service from airport with their telephone number as suggested mode of transport to and from the hotel. Their charge is $38 plus tip. Yellow taxis cost double $107 plus tip. Daily newspapers. hotel provides Complimentary tea and coffee and cold water on tap in reception area for daily use ready and waiting as well as facilities in your own room.
      Reviewed November 18, 2013
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