Best Western PREMIER Herald Square
Best Western PREMIER Herald Square
See all 35 photos
9.6
Exceptional

"Strategic location wonderful staff"

ANGELO

|

June 12, 2017

Standard King Room - Guestroom Best Western PREMIER Herald Square
Standard King Room - Guestroom
See all 35 photos
Lobby Best Western PREMIER Herald Square
Lobby
See all 35 photos
Interior view Best Western PREMIER Herald Square
Interior view
See all 35 photos
Interior view Best Western PREMIER Herald Square
Interior view
See all 35 photos
See map Best Western PREMIER Herald Square
See map
Exceptional
Location
9.2
See all 35 photos Best Western PREMIER Herald Square
See all 35 photos
Removed from saved list
What guests are saying:
Great hotel! Service! Staff! A bit out of the way, though...
Ziv from Hong Kong
Couple
Worth every single dollar. Very convenient. 5 mins walk from Penn Station and Medison square garden. Clean and comfy room.
Saharat from Thailand
Best location when in downtown A place away like home
IMELDA from Philippines
Group
The hotel is located in very good area. You can walk to most of the famous tourist attractions in the area.
Jakrapong from Thailand
Family with teens
Went here in Summer 2015 for a short two day trip. I loved the central location which gets me around the NY attractions in a short time. A nice small hotel
Yansen from Indonesia
Business traveler

Best Western PREMIER Herald Square

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 92 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 88% of guests
Value for money8.0
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.9 km
  • 230 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
Don't miss out!5 travelers have booked today.
Queen Bed Accessible Room
Queen Bed Accessible Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Bed
King Bed
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive 1 King Bed
Executive 1 King Bed
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds
2 Double Beds
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard King Room
Standard King Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Standard Double Room with Two Double Beds
Standard Double Room with Two Double Beds
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Quadruple Two Double Beds
Quadruple Two Double Beds
...
  • Shower
Enter dates to see prices
Double Queen Size Bed
Double Queen Size Bed
...
  • Shower
Enter dates to see prices
Room Premium
Room Premium
...
    Enter dates to see prices
    QUADRUPLE TWO DOUBLE BEDS - BED AND BREAKFAST
    QUADRUPLE TWO DOUBLE BEDS - BED AND BREAKFAST
    ...
      Enter dates to see prices
      Have a question for Best Western PREMIER Herald Square?

      What people love about the property

      • 9.2
        Exceptional

        "Clean and comfy room."

        Saharat

        |

        August 14, 2016

      • 9.2
        Exceptional

        "The location was fantastic."

        Dennis

        |

        August 12, 2016

      • 8.8
        Excellent

        "Staff was always helpful and the free breakfast was good."

        Catherine

        |

        July 23, 2016

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Best Western PREMIER Herald Square

      More about Best Western PREMIER Herald Square

      8.4
      Excellent

      "The room and lobby is clean, and people are great."

      CHIH-YEN

      |

      September 9, 2016

      An overview

      Show more

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Jerusalem Cafe
      20 m American, Cafe, Fast food
      The Keg Room
      50 m American, Bar, British
      McGettigan's NYC
      60 m American, Bar, Gastropub
      Italian cuisine
      Italian cuisine
      Granduca
      250 m Italian
      Zorzi
      250 m Italian
      Ariel's
      290 m Italian
      Bar
      Bar
      Suite 36
      90 m Bar
      Measure
      180 m Bar, Pub
      Cajun Sea
      250 m Bar, Seafood, Soups

      What they offer

      10.0
      Exceptional

      "Best location when in downtownA place away like home"

      IMELDA

      |

      November 1, 2016

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Real reviews from real guests

      Agoda Reviews (92)Booking.com Reviews (1315)
      8.4
      /
      10
      Cleanliness8.7
      Facilities7.8
      Location9.2
      Room comfort and quality6.4
      Service8.5
      Value for money8.0
      Provided by verified guests of Agoda
      All languages
      All guests (92)
      All room types
      Showing 54 verified guest comments
      123
      10.0
      Exceptional
      mustapha from United States
      Couple
      King Bed
      Stayed 1 night in November 2018
      Exceptional”
      Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.
      Reviewed November 05, 2018
      Dear Mustapha, Dear Guest, Thank you for taking the time to write such a nice review regarding your stay at out hotel. Your comments are very important to us and help us to continue to provide excellent customer service to our guests. We hope you will continue to use Best Western Premier for all your hospitality needs. Warmest regards, Best Western Premier
      Responded November 18, 2018
      Best Western PREMIER Herald Square
      10.0
      Exceptional
      Ellen from United States
      Couple
      King Bed
      Stayed 4 nights in October 2018
      Great hotel in convenient location ”
      Staff very pleasant and helpful.
      Reviewed October 29, 2018
      Dear Ellen, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Premier
      Responded October 29, 2018
      Best Western PREMIER Herald Square
      8.4
      Excellent
      wanwanach from Thailand
      Business traveler
      King Bed
      Stayed 8 nights in July 2018
      superb location”
      I travel for business trip and the location is right there in the midtown and also convenient for finding food or shopping
      Reviewed October 02, 2018
      Dear Wanwanach, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards, Best Western Premier
      Responded October 05, 2018
      Best Western PREMIER Herald Square
      8.8
      Excellent
      yannick from Reunion Island
      Family with young children
      2 Double Beds
      Stayed 10 nights in July 2018
      La localisation était vraiment bien, le petit déjeuner aussi. Le personnel est très accueillant,”
      surtout Robert à l'accueil et Debbie du petit-déjeuner. On peut juste déplorer le manque d'insonorisation des chambres et la salle du petit-déjeuner trop petite. On a passé un très bon séjour.
      Reviewed August 14, 2018
      Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Best Regards, Best Western Premier
      Responded August 23, 2018
      Best Western PREMIER Herald Square
      10.0
      Exceptional
      Rizwana from Canada
      Family with young children
      King Bed
      Stayed 3 nights in August 2018
      Good hotel ”
      The location is very good. Close to Times Square. Hotel staff was very helpful. Breakfast was good. Rooms are bit small. Little space to walk around in the room. Overall it was good experience.
      Reviewed August 07, 2018
      Dear Rizwana, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our breakfast and overall services were appreciated. We hope that you will come see us again soon so that we can provide another wonderful stay. Kind Regards, Best Western Premier
      Responded August 13, 2018
      Best Western PREMIER Herald Square
      8.8
      Excellent
      Mirjana from Canada
      Couple
      Queen Bed Accessible Room
      Stayed 4 nights in June 2018
      very nice!!!”
      just needs fridge in every room .. had to run to 13th floor or basement for the ice .. otherwise, job well done .. and thank you !!!
      Reviewed July 01, 2018
      Dear Guest, Thank you for providing our property with helpful feedback. We are glad you enjoyed your stay us. Our rooms are not equipped with fridges though we do provide it upon request. However, we apologize for not meeting your expectations regarding our room amenity. We hope you consider returning to our hotel soon! Warm Regards, Hafsah M. enjoyed our location and found it convenient. We apologize for not meeting your expectations regarding our rooms and noise. We hope you consider returning to our hotel soon! Warm Regards, Management
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      7.6
      Very good
      Keith from United States
      Couple
      King Bed
      Stayed 4 nights in March 2018
      Great location, clean and comfortable”
      No frills here, rooms are small but clean and comfortable. Breakfast options great but it gets busy some mornings and seating might be limited or you might wait 5 minutes. Location is perfect for accessing Subway or just walking around Midtown. Street noise is to be expected but wasn't too much of an issue. We would stay here again.
      Reviewed March 13, 2018
      Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is very valuable to us. We greatly appreciate your comments about aspects of the room, breakfast, and location. We hope you would return soon, as we strive to improve with each and every stay. Warmest Regards, Hafsah M.
      Responded July 14, 2018
      Best Western PREMIER Herald Square
      9.2
      Exceptional
      Robert from United States
      Solo traveler
      King Bed
      Stayed 2 nights in January 2018
      Exceptional”
      Very helpful and friendly staff, big and free breakfast was outstanding. Room was small but it's NYC so that's to be expected.
      Reviewed January 18, 2018
      Dear Guest, Thank you for choosing to stay with us at Best Western Premier. We are happy to hear about your wonderful stay and the great experience you had with our staff. We hope you return soon! Best wishes, Hafsah M.
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      10.0
      Exceptional
      Sira
      Solo traveler
      King Bed
      Stayed 3 nights in January 2018
      very good”
      free hot coffee all day all night. closed to 34St station. quiet and clean. Breakfast are lower than i expect
      Reviewed January 07, 2018
      Dear Guest, Thank you for for choosing to stay with us. We are happy that you had a wonderful stay and found our location to be convenient. We hope you return soon! Warm Regards, Hafsah M.
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      8.4
      Excellent
      rulette from Philippines
      Family with teens
      2 Double Beds
      Stayed 5 nights in May 2017
      Convenient location”
      We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.
      Reviewed January 02, 2018
      Dear Guest, Thank you for providing our property with your wonderful feedback! We are glad you enjoyed your stay us and found the location to be most convenient. We hope you return to our hotel soon! Warm Regards, Hafsah M.
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      10.0
      Exceptional
      Alessandro from Italy
      Group
      2 Double Beds
      Stayed 9 nights in November 2017
      Exceptional”
      The only thing that has to be improved is the breakfast room, too small for the hotel capacity and we had often to wait in line
      Reviewed December 02, 2017
      Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is very valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and hope you would return soon! Regards, Hafsah M.
      Responded July 14, 2018
      Best Western PREMIER Herald Square
      9.2
      Exceptional
      John from United Kingdom
      Solo traveler
      Queen Bed Accessible Room
      Stayed 5 nights in November 2017
      Good stay”
      Pleasant room, clean. Very helpful staff. Location is great, very central, close to Penn Station and subway. I had a view of the Empire State Building from my room.
      Reviewed November 27, 2017
      Dear Guest, Thank you for choosing to stay with us at Best Western Premier! We are glad to hear about your wonderful stay. We hope you return soon! Warm regards, Hafsah M.
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      9.6
      Exceptional
      ANGELO from Philippines
      Solo traveler
      King Bed
      Stayed 4 nights in June 2017
      Wonderful Hotel”
      Strategic location wonderful staff
      Reviewed June 12, 2017
      Dear Guest, We are happy you chose to stay with us and even happier that you had a wonderful stay! We thank you for your great feedback and hope you return soon! Warm Regards, Hafsah M.
      Responded July 10, 2018
      Best Western PREMIER Herald Square
      8.0
      Excellent
      rulette from Philippines
      Family with teens
      King Bed
      Stayed 2 nights in May 2017
      Very good”
      Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.
      Reviewed May 31, 2017
      Dear Rulette, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We greatly appreciate your comments and glad to hear you found our location to be most convenient. We hope you return soon! Warm Regards, Hafsah Miah
      Responded July 14, 2018
      Best Western PREMIER Herald Square
      8.0
      Excellent
      Christof from Switzerland
      Group
      King Bed
      Stayed 6 nights in April 2017
      Very good”
      The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok. However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline. Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.
      Reviewed April 25, 2017
      Dear Christof, Thank you for taking out the time to provide our hotel with your helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning as we strive to improve with each and every stay. Warmest Regards!
      Responded July 16, 2018
      Best Western PREMIER Herald Square
      9.6
      Exceptional
      Rose from United States
      Solo traveler
      Queen Bed Accessible Room
      Stayed 2 nights in April 2017
      Exceptional”
      The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!
      Reviewed April 07, 2017
      Dear Guest, We are so happy to hear you and your group enjoyed your stay, and found the location to be exactly what you were looking for. Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah
      Responded July 14, 2018
      Best Western PREMIER Herald Square
      5.6
      JEROME from Australia
      Couple
      King Bed
      Stayed 2 nights in November 2016
      We have expected more.”
      It was generally ok other than the reception was on a higher floor and there was no one to assist with luggages.
      Reviewed April 03, 2017
      Dear Guest, Thank you for providing our property with helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning again, as we strive to improve with each and every stay. Warmest Regards, Hafsah M.
      Responded July 16, 2018
      Best Western PREMIER Herald Square
      9.6
      Exceptional
      Jacob from United States
      Couple
      King Bed
      Stayed 4 nights in March 2017
      Vacation in New York”
      My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker
      Reviewed March 15, 2017
      Dear Jacob, Thank you for your feedback of your stay with us. We are very happy to hear you enjoyed your stay. As we strive to improve with each and every stay we hope you would return soon. Warmest Regards!
      Responded July 16, 2018
      Best Western PREMIER Herald Square
      9.6
      Exceptional
      Mary from United States
      Solo traveler
      King Bed
      Stayed 4 nights in February 2017
      Reasonably priced and convenient”
      My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.
      Reviewed February 19, 2017
      Dear Mary, Thank you for taking the time to provide our hotel with your valuable feedback. We are happy to hear you had a wonderful stay with us and found the location and hotel convenient. As we strive to improve with each and every stay, we hope you would return soon. Warmest Regards, Hafsah M.
      Responded July 16, 2018
      Best Western PREMIER Herald Square
      10.0
      Exceptional
      Pui from Malaysia
      Couple
      King Bed
      Stayed 4 nights in February 2017
      Clean room but slightly small”
      Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room. Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.
      Reviewed February 10, 2017
      Dear Pui, Thank you for providing our property with such valuable feedback. We are glad to hear you found our staff helpful and enjoyed our breakfast. We hope you consider returning to our hotel soon!
      Responded July 14, 2018
      Best Western PREMIER Herald Square
      123
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Best Western PREMIER Herald Square
      |Excellent 8.4
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Empire State Building
      • 34th Street- Herald Square Subway Station is within 0.23 km