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Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel
Big M Hotel

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8.7

Excellent

1,796 reviews

1,796 reviews

Housekeeping144
Shops6
View6
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Night Market

110 m

Jamek Mosque

130 m

Masjid Jamek of Kuala Lumpur

140 m

Peter Hoe Evolution + Beyond

170 m

Junk Book Store

180 m

Popular landmarks
Central Market

420 m

Chinatown - Kuala Lumpur

700 m

Menara Kuala Lumpur

880 m

KL Bird Park

1.2 km

Jalan Alor

1.4 km

Closest landmarks
HSBC

120 m

Potions

150 m

Yong Klinik

170 m

Telekom Malaysia

260 m

Sultan Abdul Samad Building

280 m

2021

Big M Hotel

38 Jalan Tun Perak, Chinatown, Kuala Lumpur, Malaysia, 50050 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

70 meters to public transportation

Inside city center

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Complimentary WIFi in all rooms

Luggage storage

Check-in/out [private]

Room service

Safety deposit boxes

Tours

Concierge

This property is in high demand!

5 travelers have booked today.

Value for money8.9
Distance to city center5KM
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.2 km

Rooms available at Big M Hotel

Deluxe Queen
...
  • Room size: 13 m²/140 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen No Window
...
  • Room size: 13 m²/140 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Queen No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Queen
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Family Triple
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Superior Twin No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Standard Queen No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Standard Twin No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Window
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Big M Hotel have a hot tub?

Big M Hotel does not have a hot tub.

What time is check-in and check-out at Big M Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Big M Hotel?

For those who wish to drive their own cars, Big M Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Big M Hotel?

Big M Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Big M Hotel?

LRT Train Station - Masjid Jamek is the closest train, metro, or bus station, about 50 m away from Big M Hotel.

What restaurants are nearby Big M Hotel?

Big M Hotel is located in Chinatown, famous for good restaurants such as Arenaa Diner, Reis Baba Turkish Doner Kebab and Bakti Woodlands.

What popular shopping places are close to Big M Hotel?

Big M Hotel is located in Chinatown area which features shopping places such as Night Market, Junk Book Store and Gadis Manis.

What are popular attractions near Big M Hotel?

Big M Hotel is located in Chinatown area, which is famous for attractions such as Chinatown - Kuala Lumpur, Kuala Lumpur City Gallery and Merdeka Square.

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Explore the neighborhood

What people love about Big M Hotel

  • 9.2

    Exceptional

    "Staff yg peramah dan sgt membantu."

    SUHARMAN

    |

    July 27, 2022

  • 10

    Exceptional

    "Comfy room with basic facilities."

    LING

    |

    July 25, 2022

  • 9.6

    Exceptional

    "Best hotel."

    SHAHRUL

    |

    July 24, 2022

Property ranking|Compared to 6,793 Kuala Lumpur properties
See all rankings
Value for money score
8.9/10
Location score
9.1/10
Service score
8.8/10
Cleanliness score
8.8/10
Better than
98
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Overall rating:

8.7

Excellent
1,796 reviews
Cleanliness
8.8
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
Very clean hotel room, central location, literally next to L...
Muhammad from Malaysia
Solo traveler
More about Big M Hotel

More about Big M Hotel

Big M Hotel

You'll love the exceptional convenience during your stay at Big M Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. The true local flavors and culture of Kuala Lumpur are yours with a stay at Big M Hotel, located just 1.9 km from the famous Petronas Twin Towers. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.0 km away from Big M Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Big M Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Big M Hotel. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

If you like to eat in the privacy of your room, Big M Hotel can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Big M Hotel. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside Big M Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 870 m away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews score this hotel higher than 97% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

73 mentions

Food & Dining

11 mentions

Internet

8 mentions

Car Park

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Doorman
  • Elevator
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Rental car
  • Taxi service

Available in all rooms

  • A/C
  • Cleaning products
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Laptop safe box
  • Linens
  • Lock box in room
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Streaming service like Netflix
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [complimentary]
Location
38 Jalan Tun Perak, Chinatown, Kuala Lumpur, Malaysia, 50050
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.2 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    45.3 km 56 min drive

Public transportation

  • LRT Train Station - Masjid Jamek
    50 m 1 min walk
  • Pudu Sentral Bus Terminal
    580 m

Hospital or clinic

  • Yong Klinik
    170 m

Shopping

  • Pavilion Kuala Lumpur
    1.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    30 m 1 min walk
What's nearby

Popular landmarks

  • Central Market
    420 m
  • Chinatown - Kuala Lumpur
    700 m
  • Menara Kuala Lumpur
    880 m
  • KL Bird Park
    1.2 km
  • Jalan Alor
    1.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.8 km
  • Pavilion Kuala Lumpur
    1.9 km
  • Aquaria KLCC
    1.9 km
  • Petronas Twin Towers
    1.9 km
  • KLCC Park
    2.1 km

Nearby landmarks

  • LRT Train Station - Masjid Jamek
    50 m
  • Night Market
    110 m
  • HSBC
    120 m
  • Jamek Mosque
    130 m
  • Masjid Jamek of Kuala Lumpur
    140 m
  • Potions
    150 m
  • Peter Hoe Evolution + Beyond
    170 m
  • Yong Klinik
    170 m
  • Junk Book Store
    180 m
  • Kuil Sri Mariamman
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Iron and iron board are available on request basis.
  • A security deposit of MYR 50 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 MYR
  • Distance from city center5KM
  • Travel time to airport (minutes)60

The property

  • Non-smoking rooms/floorsYES
  • Number of floors7
  • Number of rooms 92
  • Room voltage220
  • Year property opened2015

Reviews of Big M Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.1
Location9.1
Service8.8
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (428)
8-9 Excellent (144)
7-8 Very Good (146)
6-7 Good (36)
<6 Below Expectation (38)
Time of the year
Mar - May (170)
Jun - Aug (210)
Sep - Nov (182)
Dec - Feb (230)
All guests (1,796)
All room types
All languages

Show reviews that mention 

Showing 792 verified guest comments
12345
10.0
Exceptional
KOK from Australia
Couple
Superior Twin No Window
Stayed 4 nights in August 2019

Service, comfort & location”

Holidaying overseas it is important that you get the comfort and convenience. Big M is my regular stay when we need an accommodation near Chinatown. The warm hospitality of the friendly and helpful staffs never ceased to amaze me so far ... Thanks you! Importantly for us is that we have a clean & enough space room for two, comfortable beds, good air con & shower, and fast wifi. The Masjid Jamek LRT interchange station is a few steps away and has two Rapid KL LRT systems which cover a sizable area of places. Taxis are available at the station however getting Grab is cheaper. Walking distance to Chinatown, Central market and Pasar Seni train station (where you can board the Go KL free bus to the Bukit Bintang area). The hotel is close to fast food chain, coffee shop, and restaurants...and even pharmacies for medical supplies. For the service, comfort and location we highly recommend to those looking for a budget hotel near Chinatown.

Reviewed August 04, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Rachel from Philippines
Group
Standard Queen No Window
Stayed 4 nights in June 2019

Highly recommended ”

This is highly recommended. Location is nice. Some of the tourist attractions are walking distance. Train is also near to the hotel. There’s a lot of fast food and restaurants in the area. Watsons, kfc and 7/11 are across the street only. Beside the hotel is Mcdo. Staffs are friendly. They are very approachable and easy to talk to. Located in an old town of kuala lumpur. The room is clean. Even though it is located in a road and beside the lrt, we don’t hear any noise or sound of the buses and cars while resting or sleeping. They have wifi and it was good. We didn’t experience any fluctuations.

Reviewed July 01, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Wen
Solo traveler
Standard Queen No Window
Stayed 3 nights in June 2019

Good place for stay”

Overall is clean, just have some dirty mark at pillow case (like make up thing from previous guest?) and towers when I was check in. But next day after cleaning, staff had please to change it to clean pillow and towers. So not a big problem. Is a good location for stay that is near to bus stations and MRT that walk within 5min. Walk around 15min can reach to Petaling Street. A lot of fast food near by like KFC and McDonald’s. Soundproof is still ok for me, you can hear next door sound like using hairdryer. Check in and check out process is easy and fast. Will stay again!

Reviewed June 27, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Lee from Singapore
Solo traveler
Superior Queen No Window
Stayed 3 nights in January 2019

Thank you for putting me up at a terrace room.”

I was given a terrace room for this trip but somehow i feel comfortable to stay on 5th or 6th floor. Initially i was hestitant to call to change my room to 1 floor down but on 2nd thought i feel is needed to change. When i make a call to change my room i was surprised as the same time extremely happy when the receptionist by the name call Rositi " not sure i get the name right? Her reply was no problem to change the room , just can't tell u how delightful i am. A Big thank to all, the receptionist, the housekeeper and the security officers. Look forward to be back.

Reviewed January 27, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Noor from Malaysia
Couple
Superior Queen
Stayed 1 night in August 2019

Recommended at Fair Price”

I stayed at this hotel just to join World Stats Run held at Dataran Merdeka, 18th Aug. It took me only 5 mins walk to reach the location. Comfortable room, clean toilet, affordable price and the most important I managed to sleep well before wake up at 4am. Since this hotel located at town area, nearby car parks are quite costly. The one I parked is the cheapest I managed to find, which is at Jalan Gereja (beside Allianz), where it cost me RM6 from 7pm to 7am, after 8am @ RM6/hour. So total we paid RM24 (over night up to 10am).

Reviewed August 19, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Chan from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in May 2019

Enjoyable night, value for money.”

Stay here for 1 night transit to Australia, I was surprised by the room cleanliness, room not big but that's enough for 2. Hotel just next to Masjid Jamek LRT station. I arrived to hotel 8.00 am morning, handsome reception guy tried to arrange our room as earlier as possible, finally we checked in at 11.00 am. I am appreciated. I highly recommand Big M to my friends. Chinatown, Central Market and Merdeka Square are just walking distance. Room rate that I book for this hotel was reasonable. Breakfast isn't a problem as McD just next to hotel and KFC just opposite. Fantastic hotel.

Reviewed May 09, 2019

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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 09, 2019
Big M Hotel
10.0
Exceptional
Nurul from Malaysia
Solo traveler
Superior Queen No Window
Stayed 1 night in December 2021

Exceptional”

Staff was really nice and helpful. Room was clean and tidy. Iron provided. There is a place like pantry that you can chill on the rooftop. There are watsons & guardian nearby, 7 eleven, KK Supermart, 4 Fingers, Mcd & KFC. The location is superb. Near to Pasar Seni & Petaling Street. All good. The only bad thing about this hotel is there is no parking hahaha took me an hour to find parking and I ended up parking at Mydin.

Reviewed January 20, 2022

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. It is our pleasure to be at your service and I will share your positive feedback with our team regarding your stay experience and the friendliness of our staff. I am sure they will be motivated to continue delivering great service to all our guests. We apologise for the lack of parking facility but our friendly staff will be more than happy to guide hotel guests to parking lots nearby. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded February 17, 2022
Big M Hotel
10.0
Exceptional
Ella from Philippines
Couple
Standard Queen No Window
Stayed 4 nights in December 2018

Definitely a good run for your money! ”

They clean the room every time we go out, which is a big PLUS, because it feels good to come back to a clean room everyday. The ambiance is very cozy, and the place is so clean! Can't say enough how tidy the place is. The location is great too! It's in the middle of every tourist spots in KL! We loved our 4-night stay there. And we'll definitely book it again!

Reviewed January 03, 2019

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Greetings to Ella from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded November 19, 2020
Big M Hotel
10.0
Exceptional
Kwok from Hong Kong SAR, China
Group
Superior Twin
Stayed 3 nights in April 2019

Exceptional place to stay in KL”

Very good location, just 2 minutes away from the MRT station. The room was clean, big enough for opening luggage. However, the shower did not have curtain, water will spread out the bathtub when shower. There was free bottled water throughout my stay, and also toiletries, hair dryer and kettle provided, so basically they got everything you need. Our room was quiet since the room was not face the main street

Reviewed April 25, 2019

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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 09, 2019
Big M Hotel
9.6
Exceptional
Puspavathi from Malaysia
Couple
Stayed 2 nights in January 2020

Amazing Customer Service and Great Location”

Its my 1st stay at BIG M Hotel and I really loved it! 2 days stay has been very pleasant with very warm and welcoming reception staff as well as the housekeeping and security personnel with a smile always on their face. Very close to almost everything from food places to convenient stores as well as banks. Room was spacious and well fitted and very clean. The shower was also very good with great water pressure (I have stayed in similar places with very low water pressure which is very irritating). Smoking area at the outdoor was also very well organised and a perfect spot for a little chill. The only down side is there is no mirror at the bed section to get ready, the only mirror available is in the washroom which was a little hassle. Perhaps the management can take this into consideration. Other than that, the hotel was amazing and real definition of value for money. Definitely going back!

Reviewed February 04, 2020

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had an overall pleasant stay with us; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Best regards, Danny Chan

Responded March 18, 2020
Big M Hotel
10.0
Exceptional
Maizatul from Malaysia
Couple
Superior Twin
Stayed 1 night in June 2022

NICE AND GREAT HOTEL”

Hello. I'm staying here for 1 night. Really like the location of this hotel, easy access to anywhere because you can walk to nearest lrt (masjid jamek). Aircond is so cold. Toothbrush and toothpaste are provided together with shower gel. Staffs are very friendly and helpful. Staffs helped me to check up early at 1.00 pm. Thank you. And we can put our luggages at luggage room for free after we checked out from the hotel. Thank you very much. Will stay here again when i come here. 😘

Reviewed June 18, 2022

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Greetings to Maizatul from BIG M Hotel. Thank you for taking time to share your experience and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded July 01, 2022
Big M Hotel
10.0
Exceptional
Chan from Malaysia
Couple
Standard Twin No Window
Stayed 1 night in August 2019

Good hotel & repeat stay.”

Superb personalised service, over my expectations. Best price in the area, was talked to the manager(Danny) able to speak good chinese with my China friends. he was friendly and able to share the best food & best thing to do. All receptionist are friendly & good. Keep it up. Was accidentally passed by level 1 and saw the office door keep open, it's not looking nice as level 1 also have guest room.

Reviewed September 09, 2019

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded November 23, 2019
Big M Hotel
10.0
Exceptional
Nur from Malaysia
Solo traveler
Standard Twin No Window
Stayed 1 night in May 2022

Exceptional”

Stayed here for a night before going to Taman Tugu. The room is so clean and comfortable. The hotel is near to LRT Masjid Jamek, less than 3 mins walk. There are few fast food restaurants nearby, the McDonald's just right next door. There's also Guardian next to the McDonald's. Overall 10/10 for me. Worth my money.

Reviewed May 25, 2022

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Greetings to Nur from BIG M Hotel. Thank you very much for taking time to share your experience with us. We are incredibly pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded June 28, 2022
Big M Hotel
10.0
Exceptional
Norlida from Malaysia
Couple
Superior Double Room with No Window
Stayed 4 nights in June 2022

my 4 night stay here”

it’s my first time staying here and i like it! very nearby to lrt masjid jamek station. just on the right and beside mcd! front staff are friendly and fast check in and check out. had a room and a queen bed. it’s okay for the a night stay as we were out from morning to night. just the downside is there’s no window jn the room. just weird to not know what’s the weather outside or trying to appreciate the city view and what not. hehe overall 10/10 would recommend 🙂

Reviewed June 18, 2022

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Greetings Norlida from BIG M Hotel. Thank you for taking time to share your experience and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded July 01, 2022
Big M Hotel
10.0
Exceptional
Chan from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in November 2019

Excellent Stay! ”

Couldn't find others hotel like Big M in this price range. Credit to the Front Office staff and the manager, super friendly. Hotel next to LRT station and McD. Don't worry about your meal. Room ok. Cleanliness 80%. More hardwork needed. No parking in the hotel. But many hotel in that area have no parking too. If you have any questions about where to go, where to eat? Please ask reception, manager able to speak Chinese and English. 100% come back to stay.

Reviewed November 26, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Dung from Vietnam
Group
Deluxe Family Triple
Stayed 2 nights in January 2019

Excellent for travel place”

The hotel location is very good for using transportation (MRT or grab is ok). The facilities are good, the staffs are nice and everything are very convenient. Next to the Mc.Donald (but I suggest not to eat Mc.Donald when you're in Malaysia cause the food is not so good), there is two Watson and guardian and just so near the MRT Masjid Jamek :D The room is a bit small but still ok :D

Reviewed February 26, 2019

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Greetings to Dung from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. It is our pleasure to be at your service. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded June 26, 2019
Big M Hotel
10.0
Exceptional
Nurul from Malaysia
Couple
Standard Queen No Window
Stayed 1 night in October 2019

Fabulous 👍👍”

Im very comfortable to stay at BIg M hotel.. Very friendly staff,helpful and kind.. will recommend to my friends.. there also have a rooftops that you can chill and smoking there.. Room are very clean,,,, 👍👍💕💕 will come again..

Reviewed October 13, 2019

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded November 23, 2019
Big M Hotel
10.0
Exceptional
anne from Australia
Couple
Superior Queen
Stayed 1 night in April 2019

Great location”

Great spot in KL with easy access to the LRT. Central Market, Time Square, Pavillon, Jalan Alore, Petaling Street and Bukit Bintang all within walking distance or a short Grab ride. Staff are friendly and helpful and the rooms are clean. Highly recommended.

Reviewed April 12, 2019

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Greetings from BIG M Hotel. Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly pleased to hear that you had a pleasant stay with us. It is our pleasure to be at your service and I will share your positive feedback with our team. I am sure they will be motivated to continue delivering great service to all our guests. We look forward to the opportunity of welcoming you back on your next trip :) Hope you have a wonderful day! Best regards, Danny Chan

Responded May 09, 2019
Big M Hotel
10.0
Exceptional
Sarvieana from Malaysia
Couple
Standard Queen No Window
Stayed 3 nights in August 2019

Loving it!”

I really love staying here! They cleaned our room and change our towels during our stay. The staffs are friendly, the hotel is in strategic locations. It is very near to lrt so it is convenient to go anywhere. Wifi also very fast.

Reviewed August 22, 2019

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Greetings from all of us at BIG M Hotel, Thank you very much for taking time to share your experience about your recent stay with us. We are incredibly delighted to hear that you had an overall pleasant stay with us. It is our pleasure to be at your service and I will pass your positive comments, regarding your overall stay experience and the helpfulness of our staff, to the team - am sure it will motivate them to continue delivering great service to all guests. We look forward to the opportunity of welcoming you back on your next trip. Best regards, Danny Chan

Responded December 04, 2019
Big M Hotel
10.0
Exceptional
Trần from Vietnam
Couple
Standard Queen No Window
Stayed 1 night in October 2019

Nothing to complain”

The second time staying at this hotel. Everything is so nice. Staffs are helful and friendly. Room is clean and cozy. I booked a room without window and it even bigger than the one with window i stayed 2 days ago. Of course its cheaper. I recommend this hotel

Reviewed October 12, 2019

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Greetings from BIG M Hotel. Thank you for taking time to share your experience about your recent stay and for choosing to stay with us. We are pleased to hear that you had a pleasant stay; we are very lucky to have such a convenient location. We look forward to the opportunity of welcoming you back on your next trip. Hope you have a wonderful day! Best regards, Danny Chan

Responded November 23, 2019
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