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Biwako Hanakaido
Biwako Hanakaido
a view from a balcony overlooking a city, Biwako Hanakaido in Otsu
Exterior view, Biwako Hanakaido in Otsu
a room with a lot of tables and chairs in it, Biwako Hanakaido in Otsu
a woman and a man looking at a cell phone, Biwako Hanakaido in Otsu
Interior view, Biwako Hanakaido in Otsu

Removed from saved list

8.9

Excellent

341 reviews

341 reviews

Housekeeping2
View1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Hiyoshi Taisha 3.3 km
Ukimido 3.5 km
Lake Biwa Bridge 5.1 km
Hieizan Enryaku-ji Temple 5.1 km
Omi Shrine 7.3 km
Mii-dera Temple (Onjo-ji Temple) 9.2 km
Otsu Service Area 10.4 km
Biwako Valley 11.8 km
Setano Karahashi 13.0 km
Ishiyamadera Temple 14.4 km
Nearby landmarks
Ogoto Onsen Kanko Park 170 m
Spa Resort Ogoto Agaryanse 400 m
Fukuryo-ji Temple 700 m
Ogoto Shrine 700 m
Ogotoonsen 930 m
Ogoto Dental Clinic 950 m
Jumyo-ji Temple 1.0 km
O'pal 1.2 km
Konami Clinic 1.8 km
Raigo-ji Temple 2.0 km

Biwako Hanakaido

1-1-3, Ogoto, Otsu, Otsu, Otsu, Japan, 520-0101 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Otsu part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

940 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Sauna

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Spa

Sauna

Shops

Your dates are popular among travelersUsers are booking a place in Otsu every 10 minutes on Agoda.com
Value for money8.5
Location rating8.2

Rooms available at Biwako Hanakaido

Exceptional
Room comfort & quality

10

Junior Suite with Open-Air Hot Spring Bath
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 2 single beds and 3 futons
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Twin Room with Open-Air Hot Spring Bath
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Suite with Open-Air Hot Spring Bath
...
  • Room size: 96 m²/1033 ft²
  • Lake view
  • 2 single beds and 2 futons
Enter dates to see prices
Room with Tatami Area
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds and 3 futons
Enter dates to see prices
Room with Tatami Area and Open-Air Bath
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds and 3 futons
Enter dates to see prices
Standard Japanese-Style Room
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 3 futons
Enter dates to see prices
Superior Japanese-Style Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Twin Room
...
  • Room size: 38 m²/409 ft²
  • Partial lake view
  • 2 single beds
Enter dates to see prices
Japanese Western Style Suite with Private Bathroom
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 single beds & 3 futons
Enter dates to see prices
Universal Twin Room
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Biwako Hanakaido?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Biwako Hanakaido?

A stay at Biwako Hanakaido also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Biwako Hanakaido has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the ryokan.

Is breakfast offered at Biwako Hanakaido?

Adults can enjoy breakfast offered with an additional charge of 2000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What are my dining options at Biwako Hanakaido?

Biwako Hanakaido features an on-site restaurant for your dining convenience.

What is the smoking policy at Biwako Hanakaido?

Biwako Hanakaido does permit smoking in some areas and is not 100% smoke-free. The ryokan offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Biwako Hanakaido?

Ogotoonsen is the closest train, metro, or bus station, about 920 m away from Biwako Hanakaido.

What restaurants are nearby Biwako Hanakaido?

Biwako Hanakaido is located in Otsu, famous for good restaurants such as Biwako Hanakaido, Cotocotocotton and Kogetsuzushi.

What popular shopping places are close to Biwako Hanakaido?

Biwako Hanakaido is located in Otsu area which features shopping places such as Ogoto Onsen Kanko Park, Road Station Imokonosato and Marucho.

What are popular attractions near Biwako Hanakaido?

Biwako Hanakaido is located in Otsu area, which is famous for attractions such as Hieizan Enryaku-ji Temple, Ishiyamadera Temple and Biwako Valley.

What popular beaches are close to Biwako Hanakaido?

Biwako Hanakaido is located in the Otsu area, which includes Omimaiko Beach.

What popular natural sightseeing spots are close to Biwako Hanakaido?

Biwako Hanakaido is located in the Otsu area, which is famous for natural sightseeing destinations such as Sunainosato, Nango Suisan Center and Benkei Sugi tree.

See map

Explore the neighborhood

What people love about Biwako Hanakaido

  • 9.2

    Exceptional
    Cleanliness

    "Food is delicious, onsen is considered big and well maintained, ryokan rooms are clean, with a good view."

    kangrui

    |

    December 15, 2022

  • 8.8

    Excellent
    Staff 

    "The staff was the friendliest we had seen and the room was clean and comfortable."

    Saara

    |

    June 17, 2019

  • 9.6

    Exceptional
    Staff 

    "Good customer services and quality"

    CHEUNG

    |

    December 29, 2022

Property ranking|Compared to 94 Otsu properties
See all rankings
Room comfort score
10/10
Cleanliness score
9.1/10
Service score
9.5/10
Value for money score
8.6/10
Better than
99
%
of Otsu properties
Better than
95
%
of Otsu properties
Better than
91
%
of Otsu properties
Better than
90
%
of Otsu properties
Overall rating:

8.9

Excellent
341 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.2
Read all reviews >
More about Biwako Hanakaido

More about Biwako Hanakaido

Biwako Hanakaido

Getting in and around Otsu is a breeze when staying at Biwako Hanakaido, located just minutes away from the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Otsu. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The ryokan provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Biwako Hanakaido include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The ryokan also provides guests with a refrigerator and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's karaoke rooms. Light snacking is available day or night with the ryokan's vending machines.
Ryokan's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, spa and sauna. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Otsu. One of the city's most iconic and famous buildings is Biwako Valley, located 11.8 km away.


Reasons to stay here

This ryokan's food and dining score higher than 98% of accommodations in the city.
This ryokan stands above the rest with a cleanliness score that beats 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Location

1-1-3, Ogoto, Otsu, Otsu, Otsu, Japan, 520-0101
Excellent
Location

8.2

What's nearby

Popular landmarks
  • Hiyoshi Taisha
    3.3 km
  • Ukimido
    3.5 km
  • Lake Biwa Bridge
    5.1 km
  • Hieizan Enryaku-ji Temple
    5.1 km
  • Omi Shrine
    7.3 km
  • Mii-dera Temple (Onjo-ji Temple)
    9.2 km
  • Otsu Service Area
    10.4 km
  • Biwako Valley
    11.8 km
  • Setano Karahashi
    13.0 km
  • Ishiyamadera Temple
    14.4 km
Nearby landmarks
  • Ogoto Onsen Kanko Park
    170 m
  • Spa Resort Ogoto Agaryanse
    400 m
  • Fukuryo-ji Temple
    700 m
  • Ogoto Shrine
    700 m
  • Ogotoonsen
    930 m
  • Ogoto Dental Clinic
    950 m
  • Jumyo-ji Temple
    1.0 km
  • O'pal
    1.2 km
  • Konami Clinic
    1.8 km
  • Raigo-ji Temple
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Children Policy

    Children 6-12 years old will be charged 70% of an adult rate. (Meal and bedding are included)
    Children 3-12 years old will be charged 50% of an adult rate. (Child meal and bedding are included)
    Children 3 years and older with existing bedding (no meal) will be charged extra fee. Please pay at the hotel.
    Guests over 13 years old are considered as adults.
    For any additional regarding children rate, please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out from07:30
  • Check-out until11:00
  • Reception open until22:00
Getting around
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)2000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 43
  • Room voltage100
  • Year property opened1941
  • Most recent renovation2001
Parking
  • Daily parking fee0 JPY

Reviews of Biwako Hanakaido from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.9
Location8.2
Room comfort and quality10.0
Service9.4
Value for money8.5
High score for Otsu
Rating
9+ Exceptional (17)
8-9 Excellent (8)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (4)
Jun - Aug (3)
Sep - Nov (8)
Dec - Feb (13)
All guests (73)
All languages

Show reviews that mention 

Showing 28 verified guest comments
12
10.0
Exceptional
Sandra from United States
Group
Stayed 1 night in January 2020

Wonderful”

Beautiful stay. Everyone was so pleasant and the accomodations were wonderful. I would definitely stay here again!

Reviewed January 10, 2020

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8.8
Excellent
Saara from Estonia
Couple
Stayed 1 night in June 2019

Expensive, but great”

Me and my husband stayed there for 1 night to experience ryokan-style hotel and an onsen. The staff was the friendliest we had seen and the room was clean and comfortable. When I first doubted about sleeping on tatami-floor and not opting for a western-style bed then after the experience I can recommend it to everyone. Tatami-floor sleeping is comfortable, they make sure of that by putting mattresses on the floor. The 10-course supper was AMAZING, also a very large Japanese-style breakfast which were both included in the price (except the drinks). We paid extra for a private onsen, it was very worth it. Although expensive (altogether 380 euros/night), it was one of the best experiences in Japan.

Reviewed June 17, 2019

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9.2
Exceptional
Andro from Chile
Couple
Stayed 1 night in April 2019

Amazing!”

The staff are totally helpful and made our stay perfect,the room was precious and clean. The food menu was interesting and variety. The hot spring is amazing.

Reviewed May 13, 2019

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9.2
Exceptional
JOHNSON from Hong Kong SAR, China
Couple
Superior Japanese-Style Room
Stayed 1 night in February 2017

nice”

For the price we paid, we are fine with the hotel. It is not new hotel but everything works it should. the hot spring is nice.

Reviewed February 08, 2017

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9.2
Exceptional
Wang from Singapore
Group
Superior Japanese-Style Room
Stayed 1 night in November 2018

One of the better experiences money can buy”

The location is perfect for driving in for a short stay. Staffs are friendly and an absolute help. The onsen ain't anything special, but the service more than makes up for it. Slightly on the pricier side, but it is a worthy experience if you can make time and effort to stay here!

Reviewed November 20, 2018

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10.0
Exceptional
Shirley from United Kingdom
Couple
Stayed 1 night in September 2018

A traditional Japanese Onsen. fantastic!”

Outstanding customer service in a totally relaxing environment. This is a must try experience for anyone visiting Japan. All the staff were fantastic and Chiruchu, our main contact was exceptional and deserves a special mention for her outstanding personality and understanding.

Reviewed September 11, 2018

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8.8
Excellent
JOHNSON from Hong Kong SAR, China
Family with teens
Twin Room
Stayed 1 night in February 2017

nice hotel”

Nice hot springs. traditional japanese dinner and breakfast

Reviewed February 08, 2017

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10.0
Exceptional
Wai from Hong Kong SAR, China
Family with teens
Shower Room and Toilet/Non-Smoking
Stayed 1 night in January 2023

Highly recommended”

Spacious room, common and dining area. New renovation. The onsen are wonderful.

Reviewed January 30, 2023

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9.6
Exceptional
CHEUNG from Hong Kong SAR, China
Couple
Room with Tatami Area and Open-Air Bath
Stayed 1 night in December 2022

Exceptional”

Good customer services and quality

Reviewed December 30, 2022

See room deals

9.2
Exceptional
kangrui from Singapore
Group
with Bathroom and Toilet/Non-Smoking
Stayed 1 night in December 2022

Its so good!”

Every one of their staff is well trained, we were welcomed with snacks and tea when we reached. Staff are able to speak some english so communication wasn't a problem. Food is delicious, onsen is considered big and well maintained, ryokan rooms are clean, with a good view. Maybe the balcony needs more cleaning. But overall it was a good stay! Will come back again! Keep up the good work biwako hanakaido

Reviewed December 15, 2022

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10.0
Exceptional
Cheng from Hong Kong SAR, China
Couple
Superior Japanese-Style Room
Stayed 1 night in November 2022

性價比超高👍🏻”

非常好的服務,有英文和普通話的接待員,每事項都解釋得十分清晰,特別欣賞接待我們的Mr.Ziggy,讓我們有賓至如歸的感覺。 不但有Shuttle Bus從車站接我們到酒店,更可以接送我們往返不同的景點遊覽,給了我們很好的旅遊提議,讓我們喜出望外。 酒店的景色也十分漂亮舒適,讓人感到放鬆,溫泉也很舒服。 火鍋晚餐和傳統日式早餐也十分不錯。 絕對會再次入住。

Reviewed December 06, 2022

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10.0
Exceptional
Catherine from Hong Kong SAR, China
Family with teens
Junior Suite with Open-Air Hot Spring Bath
Stayed 1 night in February 2020

很新,乾淨”

服務員態度親切,地方環景乾淨很新,房內有咖啡機,早晚餐食物很精緻,有接駁車接送服務,今次入住露天風呂很舒服,下次都會入住

Reviewed February 28, 2020

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8.0
Excellent
LI from Hong Kong SAR, China
Couple
Twin Room with Open-Air Hot Spring Bath
Stayed 1 night in January 2020

裝修後很新淨,食物環境好”

帶温泉双床房好靚,新設計清潔好 房內温泉水温剛好,不斷有温泉水流出,不用較水温,服務好,晚餐有包廂,整體評價高

Reviewed January 31, 2020

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9.2
Exceptional
WEI-YUAN from Taiwan
Couple
Japanese Style
Stayed 1 night in February 2019

溫泉很棒,日式晚餐與早餐讓人印象深刻!”

有很好的接駁車服務與接待服務,房間乾淨舒適採光良好,溫泉設施非常好,可以試試加價的私人湯屋,餐點很有特色,值得體驗。

Reviewed February 28, 2019

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9.2
Exceptional
Yuk from Hong Kong SAR, China
Couple
Stayed 1 night in January 2019

服務非常好 接送服務非常方便”

即刻不是十分鄰近jr 但接送服務非常好 可先放下行李 先check in

Reviewed January 22, 2019

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8.8
Excellent
CHIA
Family with teens
Superior Japanese-Style Room
Stayed 1 night in December 2018

Excellent”

非常值得推薦的好溫泉旅館. 服務超級讚!

Reviewed January 02, 2019

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8.4
Excellent
Ching from Hong Kong SAR, China
Couple
Standard Japanese-Style Room
Stayed 1 night in June 2018

Nice staffs ”

Excellent service and food is good

Reviewed June 16, 2018

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8.4
Excellent
Yu from Hong Kong SAR, China
Family with teens
Standard Japanese-Style Room
Stayed 1 night in March 2018

唔錯的酒店”

服務員好好,好有禮貌,可以講中文 酒店都大,很乾淨很整潔,但無什麼風景 食物質素好好,很新鮮,和牛入口即融化 溫泉有大浴池和露天浴池,加多小小$就可以有私人風呂50分鐘,泉水比較再熱一點,但要即場預訂,不可網上預訂私人風呂 下次會再入住的

Reviewed March 12, 2018

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7.2
Very good
Hok from Hong Kong SAR, China
Group
Stayed 1 night in November 2017

蠻多蟲蟲的”

可能剛入秋蟲蟲都躲在窗簾內。。。跟朋友弄了差不多一極個小時才把他們送走。。。但我們也不敢在房間內泡湯了。。。

Reviewed December 15, 2017

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9.6
Exceptional
YIP from Hong Kong SAR, China
Family with young children
Standard Japanese-Style Room
Stayed 2 nights in December 2016

95”

個别人員服務殷勤,因早上落雪,景色優美。

Reviewed January 02, 2017

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12
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