Bklyn House Hotel
Bklyn House Hotel
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7.6
Very good

"Super friendly staff."

Bradley

|

December 18, 2016

 Bklyn House Hotel

  • Room size: 13 m²/140 ft²
  • Shower
  • Executive lounge access
  • 1 king bed
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Lobby Bklyn House Hotel
Lobby
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Lobby Bklyn House Hotel
Lobby
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Interior view Bklyn House Hotel
Interior view
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See map Bklyn House Hotel
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Very good
Location
7.4
See all 6 photos Bklyn House Hotel
See all 6 photos
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Bklyn House Hotel

Very good location
What's nearby?
Very good
From 67 reviewsSee what guests said
7.8
/
10
Excellent service
8.4
Recommended by 88% of guests
Value for money7.8
Location rating7.4
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.9 km
  • 180 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked 8 hours ago
Standard Queen Double
Standard Queen Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 queen beds
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Upper Floor Double - Non-Smoking
Upper Floor Double - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 queen beds
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Queen Room - Lower Level
Queen Room - Lower Level
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 king bed
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Deluxe Queen City High
Deluxe Queen City High
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Standard Queen
Standard Queen
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Standard Queen Plus
Standard Queen Plus
...
  • Non-smoking
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Double Queen Room Plus
Double Queen Room Plus
...
  • Non-smoking
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Standard Double/Twin
Standard Double/Twin
...
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    Standard Double
    Standard Double
    ...
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      Double Two Double Beds
      Double Two Double Beds
      ...
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        More about Bklyn House Hotel

        More about Bklyn House Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        Whiskey Trader
        2.7 km American, Bar
        Stanton Street Kitchen
        4.3 km American
        Retro Bar & Grill
        4.4 km American
        Italian cuisine
        Italian cuisine
        Nonna's L.E.S. Pizzeria
        4.3 km Italian, Pizza, Vegan
        Frankies Spuntino 17
        4.4 km Italian
        Prima Sarabella
        4.5 km Italian
        Bar
        Bar
        Verlaine
        4.6 km Bar, Pub
        Rpm Bar
        4.7 km Bar, Pub
        Claw Daddy’s
        4.8 km Bar, Seafood

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

        The property

        Number of rooms : 113

        Real reviews from real guests

        Agoda Reviews (67)Booking.com Reviews (2322)
        7.8
        /
        10
        Cleanliness7.9
        Facilities7.3
        Location7.4
        Service8.4
        Value for money7.8
        Provided by verified guests of Agoda
        All languages
        All guests (67)
        All room types
        Showing 29 verified guest comments
        12
        10.0
        Exceptional
        Siya from Canada
        Group
        Standard Queen Double
        Stayed 4 nights in August 2018
        Superb”
        Wonderful experience. Great, friendly staff, clean living area and good location for all types of experiences. Would highly recommend.
        Reviewed September 02, 2018
        Good afternoon Suya, Thank you for the wonderful review. We are glad to hear that you enjoyed your stay and would hope to see you again in the future. Best Regards, Amyna Arzu Rooms Division Manager
        Responded September 05, 2018
        Bklyn House Hotel
        5.6
        YAJUI from Taiwan
        Group
        Upper Floor Double - Non-Smoking
        Stayed 1 night in November 2017
        finger long bug in the bathroom”
        The facilities and the cost are reasonable but the cleanness was not good at all. There was a finger long bug in the bathroom... Also the sheets are wrinkled that we are not sure whether there had been cleaned... No comforters were provided but the heat was on so we did not feel super chill. If you would like to have warm sleep then this may not be suitable. The breakfast was decent and people serviced nicely and friendly. Well.... It just not a pleasant stay for me given that I care cleanness so so much!
        Reviewed November 20, 2017
        January 11, 2018 Good Afternoon Yajui, My deepest apologizes about your bad experience in our property. We have made a huge amount of changes in the housekeeping department in the past month to strive for quick improvements regarding cleanliness. Your feedback counts and we do appreciate your business and hope that you decide to return to our hotel some time in the near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        7.6
        Very good
        Troy from United States
        Solo traveler
        Deluxe Queen City High
        Stayed 3 nights in October 2017
        Very good”
        When I arrived, the single elevator was out of service. It stayed out of service the entire day and wasn't fixed until the second day.7 flights of stairs just to drop off my baggage then up and down several times was hell on my knees and the hotel did nothing to assist.
        Reviewed October 20, 2017
        January 11, 2018 Good Afternoon Troy, We are truly sorry about the elevator issue we had it addressed as fast as possible it was part that unfortunately our company did not have in stock so we needed to have it expedited which explains the delay. As for assistance with luggage that is unacceptable I have had a conversation with the team after the fact to assure next time we have a crisis such as this we are more prepared to provide the service to make up for the conditions. We do appreciate your business and thank you for your feedback and hope that you decide to return to the hotel some time in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        5.6
        Rick from United States
        Couple
        Deluxe Queen City High
        Stayed 1 night in October 2017
        Avoid until elevator repaired”
        Stayed night of October 12. The elevator has a horrible defect that makes something clang loudly against the walls of the shaft as it goes up and down (which is all day and night). Sounds like someone hitting your bedroom wall with a pipe repeatedly, especially in rooms _01 and _02, adjacent to elevator on each floor. The staff apologized but could do nothing to move us, as the place was full.
        Reviewed October 14, 2017
        January 11, 2018 Good Afternoon Rick, We truly apologize for the elevator issues we have had the company come back and address the issues so your feedback is noted and action has been taken based on this issue. We do thank you for your business and truly hope that you decide to give us a second opportunity some time in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        3.2
        Kiana from United States
        Solo traveler
        Deluxe Queen City High
        Stayed 2 nights in July 2017
        Acceptable”
        Bathroom towels had stains, walls had black stains, and there was hair on floor.
        Reviewed July 30, 2017
        January 11, 2018 Good Afternoon Kiana, We apologize for falling short regarding housekeeping, I have already implemented a new training manual and mandated inspecting all guest rooms to assure quality assurance and guest satisfaction. Your feedback counts and we thank you for your business and hope for a second opportunity. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        9.6
        Exceptional
        Dajaneek from United States
        Family with young children
        Deluxe Queen City High
        Stayed 2 nights in April 2017
        It was very comfortable !”
        Everything was great ! I don't have any complains about the hotel ! Breakfast was nice , the room was nice ( but very small ) and the staff was very helpful & polite. I would go back
        Reviewed April 25, 2017
        January 11, 2018 Good Afternoon Dajaneek, We are delighted that you had a good experience at BKLYN House, and appreciated our complimentary breakfast service and the fact that our staff provided the service you were expecting. We thank you for your business and look forward to a return visit some time in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        7.6
        Very good
        Roni from Israel
        Couple
        Deluxe Queen City High
        Stayed 5 nights in April 2017
        Near subway to city at good price and OK facilities”
        Breakfast can be improved
        Reviewed April 21, 2017
        January 11, 2018 Good Afternoon Roni, We appreciate your feedback and your business, since your last visit we began ordering three times a week to assure we don't run out of product for our breakfast services. We truly hope that you decide to return some time in the very near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        7.2
        Very good
        Felipe from Australia
        Solo traveler
        Deluxe Queen City High
        Stayed 2 nights in April 2017
        It was ok, but…”
        Not sure why, but they only changed the towels and left everything else undone, including the bed. Everything else was ok.
        Reviewed April 10, 2017
        January 11, 2018 Good Afternoon Felipe, We do apologize for falling short of expectations, I have share this review with my housekeeping team, we have made a lot of changes to assure guests are provided proper service regarding housekeeping. We thank you for your business and feedback and truly hope that you give us another opportunity some time in the very near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        2.0
        Ishara from Sri Lanka
        Business traveler
        Standard Queen
        Stayed 8 nights in December 2016
        Acceptable”
        THE Passenger was a no show ( Immigration didn't allow them to boad in the flight ) , supposed to be cancellation fee for one night , But credit card was debited for the all nights . Please kindly advise
        Reviewed March 14, 2017
        January 11, 2018 Good Afternoon Ishara, We do apologize for what had happened, we don't like when guests trips get cancelled. I could only suggest that you reach out to the appropriate parties and provide the documentation as proof to have this issue rectified. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        5.2
        Celestine from United States
        Couple
        Standard Queen
        Stayed 1 night in March 2017
        No smoking hotel. ”
        No smoking allowed $200 surcharge if you smoke in the room. Wish they would've noted that when I booked.
        Reviewed March 05, 2017
        January 11, 2018 Good Afternoon Celestine, We do apologize for falling short of your expectations and your feedback counts, we posted signs in all the guest rooms beside the televisions and made necessary changes on our registration cards. We thank you for your business, and we do hope you decide to give us another opportunity in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        5.2
        WU from China
        Solo traveler
        Deluxe Queen City High
        Stayed 1 night in January 2017
        Terrible”
        It has been 20 days, the hotel held 100 USD as credential, still hasn't released it and no explanation either!!!!
        Reviewed February 08, 2017
        January 11, 2017 Good Afternoon Wu, We do apologize for your bad experience here at BKLYN House, please reach out to us directly so we could resolve the problem for you. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        8.8
        Excellent
        amy from Sweden
        Solo traveler
        Upper Floor Double - Non-Smoking
        Stayed 1 night in December 2016
        Great hotel near Manhattan but in a New York neighborhood!”
        I will come back!
        Reviewed December 28, 2016
        January 11, 2018 Good Afternoon Amy, We thank you for your business and apologize for our delayed response and truly hope that you will be returning some time in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        7.6
        Very good
        Bradley from Australia
        Solo traveler
        Standard Queen
        Stayed 5 nights in December 2016
        Real New York”
        Interesting neighbourhood. Feel like a true New York local. This is an area that is on the way up and a metro station just around the corner. Just a couple of stops to lower Manhattan. Clean new basic rooms with a modern industrial rustic warehouse feel. Breakfast and wifi included and a lot cheaper than downtown Manhattan. Super friendly staff.
        Reviewed December 18, 2016
        January 11, 2018 Good Afternoon Bradley, We appreciate your feedback and glad that you noted our located to Manhattan and the staff friendliness we do pride ourselves on providing the best of service and truly hope that you return some time in the near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        10.0
        Exceptional
        Edith from United States
        Couple
        Standard Queen
        Stayed 1 night in November 2016
        Great place”
        I loved its proximity to the train. It was modern and comfortable. Would stay again.
        Reviewed November 26, 2016
        January 11, 2018 Good Afternoon Edith, We are glad that you appreciated our location to the subway and the level of service and accommodations you had received. We thank you for your business and look forward to your return to our hotel some time in the near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        9.2
        Exceptional
        Nwanti from United States
        Couple
        Standard Queen
        Stayed 1 night in October 2016
        I liked it”
        Clean and friendly
        Reviewed October 31, 2016
        January 11, 2018 Good Afternoon Nwanti, We appreciate your review and feedback, we do apologize for the delay and hope that you decide to return some time in the near future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        2.8
        Joao from Brazil
        Couple
        Standard Queen
        Stayed 1 night in August 2016
        It was the worst experience of my life.”
        I had a really bad experience at the hotel. I was treated rudely by the receptionist, a black man who wears glasses. He tried to refuse to receive me at the hotel, told me that my reserve wasn't in their system, perhaps had been deleted by someone(Can you believe on it?), and he suggested me to call Agoda and solve a problem of the hotel with Agoda, which actually can't answer for a system error of the hotel. Only after have talked to hotel's manager and hours of stress, the room was released to me.
        Reviewed September 01, 2016
        January 11, 2018 Good Afternoon Joao, We do apologize for falling short of expectations during your last stay at BKLYN House and for the delayed response. We have made a great deal of changes since you been on property and truly hope that you decide to return some time in the future. Best Regards, Thomas Carpenter, General Manager BKLYN House
        Responded January 12, 2018
        Bklyn House Hotel
        8.0
        Excellent
        Daniel from United States
        Solo traveler
        Standard Queen
        Stayed 3 nights in July 2016
        Bklyn House great place to stay”
        Great convenient location to local transport and food.
        Reviewed July 22, 2016
        January 11, 2018 Good Afternoon Daniel, Thank you for your feedback and glad you appreciate our location and the diversity on the menu in the local area. We thank you for your business and truly hope that you decide to return some time in the near future. Best Regards, Thomas Carpenter, General Manager BKLYN House Hotel
        Responded January 12, 2018
        Bklyn House Hotel
        8.4
        Excellent
        Ari from United States
        Couple
        Standard Queen
        Stayed 3 nights in May 2016
        Good, but there are issues”
        In the middle of a still sketchy part of Bushwick (close to Flushing Ave station), this is a beautiful new hotel serving a nice, basic breakfast. It's a reflection of the hipster-chic gentrification rolling inevitably through Brooklyn. Downsides include: - Yes, the area is sketchy, and my gf definitely wouldn't be comfortable walking around here, esp. at night - The walls are paper thin, which is unbelievable for a brand new hotel (appears to have been built from scratch). You can hear every slammed door and footstep. There were a bunch of loud dudes hanging out on our floor, and it was very difficult getting a good night's sleep, esp. for anyone who likes to get up after 7am. - There's only one elevator, and it's slow as hell. - The staff is very nice, but a bit inexperienced. I don't know what they were thinking when they began vacuuming or waxing the floors at 6am -- just ridiculous. - They play music across the hotel, and if you'd rather have silence, you're out of luck. The music wasn't bad, mind you, but they began playing it loudly before 8am. Again, clueless. I'd probably stay here again, as they responded pretty quickly to my issues, and by the third and last night of our stay, I slept pretty well. I would really hope, though, that they could install some serious soundproofing throughout the place. I stayed at a Doubletree in the Financial District just prior to this, and the sound insulation was dramatically better there.
        Reviewed May 11, 2016
        January 11, 2018 Good Afternoon Ari, We appreciate your feedback and apologize for the delayed response, we have made a great deal of improvements and hope that you decide to return some time in the very near future. Best Regards, Thomas Carpenter, General Manager
        Responded January 12, 2018
        Bklyn House Hotel
        10.0
        Exceptional
        tomohisa from United States
        Family with young children
        Standard Queen Double
        Stayed 2 nights in May 2016
        Excellent ”
        new
        Reviewed May 10, 2016
        January 11, 2018 Good Afternoon Tom, Thank you for your feedback and your business and we hope that you return some time in the near future. Best Regards, Thomas Carpenter, General Manager
        Responded January 12, 2018
        Bklyn House Hotel
        8.0
        Excellent
        Zdenka from United States
        Group
        Standard Queen
        Stayed 5 nights in April 2016
        Cool place”
        Excellent concept, lovely simple interior, good facilities, breakfast, coffee all day!
        Reviewed April 11, 2016
        January 11, 2018 Good Afternoon Zdenka, We apologize for the delayed response and we are glad you had a good experience at BKLYN House, we thank you for your business and hope that you return some time in the near future. Best Regards, Thomas Carpenter, General Manager
        Responded January 12, 2018
        Bklyn House Hotel
        12
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        • Very good location
        • The National 9/11 Memorial & Museum
        • Flushing Avenue Subway Station is within 0.18 km