Bluejaz Beach Resort and Waterpark
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Island Suite
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Swimming pool
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Swimming pool
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Location
Good
6.5
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Bluejaz Beach Resort and Waterpark

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Review score
From 44 reviewsSee what guests said
5.4
  • Airport transfer

  • Private beach

  • Air conditioning

  • Room service [24-hour]

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Room choices
Island Suite
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  • 15 m²/161 ft²
  • Non-smoking
  • 2 queen beds
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    Island Suite
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      Real reviews from real guests

      Agoda Reviews (44)
      5.4
      Review score
      Filter by guest type:
      Cleanliness5.3
      Facilities4.7
      Location6.5
      Room comfort and quality5.8
      Service5.3
      Value for money5.0
      Provided by verified guests of Agoda
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      Showing 37 verified guest comments
      1234
      6.4
      PHILLINE from Philippines
      Family with teens
      Island Suite
      Stayed 1 night in December 2017
      Good”
      The resort needs updating.
      Reviewed December 16, 2017
      5.2
      Jeffry from United States
      Family with young children
      Island Suite
      Stayed 2 nights in July 2017
      Blujazz is not what it used to be..”
      when we arrive, the lobby is run down bamboo made with dirt and no walkway for our luggage, kinda muddy and dirt when raining the next day. Staff was friendly. Upon arrival we were told that swimming pool is closed as well as the slides, also the infinity is already sold to another person, no hot water, room was clean but due to no walkway you will bring in the beach sand in the room. The beach is around 2 to 3 feet on low tide and 3 to 4 feet on high tide, not a good swimming area but my kids had fun playing the sand. No entertainment just some random music on loud speakers. The food is ok we ended up leaving the resort to buy lunch and dinner, free bfast was ok. Manager or supervisor did not talk to us to explain whywe were not notified about the broken pool/slides, they gave us passes for 4 person, we gave it to relatives. The resort is for sale and management is bad. I feel sorry for the workers. I hope new owner/buyer comes asap to renovate and upgrade amenities. We had a quite stay due to only around 2 to 3 guest. The are better nicer resort in samal with same price accomodotion. I will only go back if its under new owners/management. All in all i rate it 1 star out of 5.
      Reviewed July 20, 2017
      3.2
      Flordelis from Philippines
      Family with young children
      Island Suite
      Stayed 1 night in October 2016
      Not good”
      The hotel is not nice the facilities are non functioning the bathroom is dirty and the rooms are small too the swimming pool is not clean
      Reviewed December 19, 2016
      2.4
      Margie from Philippines
      Group
      Island Suite
      Stayed 2 nights in June 2016
      Bad”
      This hote are totally bad , cleanliness, facilities and everything are not good. My money is not value. You suppose to pay me back.😔Thats my request if you can. I was contacting you for many times but you wasnt able to replied me.
      Reviewed July 09, 2016
      3.0
      roy from Philippines
      Family with young children
      Island Suite
      Stayed 1 night in December 2015
      FAMILY TOUR”
      we are not comfortable during our stay... online facilities did not coincide with the hotel actual conditions...
      Reviewed December 24, 2015
      5.7
      mark from United States
      Solo traveler
      Island Suite
      Stayed 1 night in May 2015
      Overpriced poor facilities”
      Room, Staff Friendliness, Cleanliness of room.
      I thought this hotel was highly overpriced but had poor facilities. It's a waterpark with attractions like giant water slides, infinity pool, beaches, and it's located on Samal Island in Daveo. In an 8-week trip in Asia, this was the most expensive hotel I booked the entire time - and the worst. The beach is not clean and the water is dirty and cluttered. More than half of the waterpark attractions were closed for renovation. There is too much rubbish around the grounds (such as broken plastic chairs and other discarded items). After I'd been asked to order breakfast the day before, and ordered corned beef with bread and coffee, I was told in the morning that there was no corned beef and my order was served with rice, not bread, and Nescafe rather than brewed coffee. After arriving from the airport about 10:30, I waited more than 2 hours for the ferry to the island, as the ferry waits until at least 10 passengers are present. I will say the staff were often very helpful and accommodating, and generally friendly, so I give them credit for that. But the facilities are dreadful and the place is very expensive. I would not recommend this hotel to anyone.
      Reviewed May 06, 2015
      6.0
      Carmel from Philippines
      Family with young children
      Stayed 1 night in November 2014
      Poor Maintenance”
      Location only
      The staff were inattentive. I requested for a towel but we were not given. There was also no toilet paper given and I had to request front desk for it. Our sink was clogged.
      Reviewed December 03, 2014
      7.3
      SOCORRO from Philippines
      Family with young children
      Island Suite
      Stayed 1 night in July 2014
      Relaxing”
      Room is good, clean with ameneties
      The place is good but they need to improve their food service. Most of the foods mentioned in their menu and roll-up are not available. They should keep enough stock in order to cater their guest request.
      Reviewed July 16, 2014
      4.3
      Melissa from Philippines
      Family with young children
      Island Suite
      Stayed 1 night in June 2014
      Expectations not met , Foods & services not good”
      Location is good. Transpo is so hard to get,in & out. Food is not available aftr waiting for so long. Useless tiket system.Whats the use of wristband? Kids not allowed in pool even with parents around
      Not satisfied. Unorganized services. Miscommunication of staff. Dinner was ordered earlier but told us too late that they are not available. Same as the breakfast saying that food was not available then they served us different meal wihout informing us the other option. Very slow services that we almost missed our flight. We asked for van to pick us up once we checked out but staff suggested us to get a cab. Highway is so far from the port and its so hard to get one. Not coming back again.
      Reviewed June 07, 2014
      8.0
      Kevin from Philippines
      Couple
      Stayed 1 night in August 2013
      Mini getaway”
      Alive at night, Easy access, Great fiji room
      It was relaxing. We slept almost the whole time we were there. The pool was not big enough though for all the visitors and the beach was not very clean.
      Reviewed August 22, 2013
      1234
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