Borneo Cove Hotel
Borneo Cove Hotel
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8.4
Excellent

"Breakfast was good."

Amos

|

March 16, 2018

Standard Room - Queen Borneo Cove Hotel
Standard Room - Queen
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Lobby Borneo Cove Hotel
Lobby
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Interior view Borneo Cove Hotel
Interior view
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Interior view Borneo Cove Hotel
Interior view
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See map Borneo Cove Hotel
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Good
Location
6.8
See all 6 photos Borneo Cove Hotel
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What guests are saying:
Great taste with good price tag.
noor N. from Malaysia
Family with young children
The staff are excellent; polite, friendly & very helpful.
Puteri N. from Malaysia
Family with young children
very cosy, calm and would consider to stay there again. :)
mariam from Malaysia
Business traveler
Resort-like hotel located near to the city center
Mohd from Malaysia
Group
I really enjoyed my stay. you should try it. The staff were friendly and the breakfast was good too.
HANIL from Malaysia
Business traveler
It was short trip and a good stay
Roserlinda from Malaysia
Couple
nice room, nice food for breakfast, but it's better to provide fresh milk also.
nurul from Malaysia
Solo traveler
2nd stay. Cheap. Larger parking. Swimming pool
Joey from Malaysia
Business traveler
Very good
From 416 reviewsSee what guests said
7.4
/
10
Excellent room comfort and quality
8.1
Value for money7.7
Distance to city center1.5 KM
Location rating6.8
Nearest airportSandakan Airport (SDK)
Distance to airport7.0 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Garden

Select your room
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Standard Room - Queen
Standard Room - Queen
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
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Male Dormitory
Male Dormitory
...
  • Room size: 59 m²/635 ft²
  • Non-smoking
  • 1 bunk bed
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Dormitory -- Female Only
Dormitory -- Female Only
...
  • Room size: 59 m²/635 ft²
  • Non-smoking
  • 1 single bed and 1 bunk bed
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Superior Queen
Superior Queen
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Room - Twin
Standard Room - Twin
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Room MALE ROOM
Room MALE ROOM
...
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    Room FEMALE ROOM
    Room FEMALE ROOM
    ...
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      Shared Room Dorm
      Shared Room Dorm
      ...
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        More about Borneo Cove Hotel

        More about Borneo Cove Hotel

        8.0
        Very good

        "Comfortable, clean and spacious rooms"

        Anizah

        |

        September 5, 2016

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        9.2
        Exceptional

        "The staff are excellent; polite, friendly & very helpful."

        Puteri N.

        |

        October 25, 2017

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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (416)Booking.com Reviews (47)
        7.4
        /
        10
        Cleanliness7.6
        Facilities6.6
        Location6.8
        Room comfort and quality8.1
        Service7.8
        Value for money7.7
        Provided by verified guests of Agoda
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        All guests (416)
        All room types

        Show reviews that mention 

        Showing 299 verified guest comments
        12345
        9.6
        Exceptional
        Syed from Malaysia
        Family with young children
        Superior Twin
        Stayed 2 nights in December 2018
        Exceptional”
        I were travelling with an elderly n kids from Tawau by car. This is my second time to stay in this hotel. Very convinient as you may park your car just nearby n even stay ground floor. Staff were very helpful. Front desk very efficient. Worth every penny spent n definitely will stay again. Thanks.
        Reviewed December 19, 2018
        8.0
        Excellent
        MOHAMAD from Malaysia
        Family with young children
        Standard Room - Queen
        Stayed 1 night in September 2018
        Swimming Pool is Under Maintenance”
        The main reason we’re staying there because their swimming pool: there are only 2 hotels in Sandakan city have the pool. Hmm.. The lobby location is a litlte bit confusing. And we did not get a tv remote and toilet mat (small towel). The food is very nice, they even have chicken curry on breakfast, so what’s so special about it, our bad first impression make us think probably the food is nahhh.. The hotel itself out of traffic compare the other famous hotel in city centre. Overall “okay lah”, not bad, we love it. Thank You!!!
        Reviewed September 11, 2018
        5.6
        Muhammad from Malaysia
        Group
        Standard Room - Queen
        Stayed 1 night in December 2018
        being lied”
        in my booking reservation there was stated that it include with breakfast, however when we went to the hotel restaurant, the staff said that the breakfast package that we bought through agoda was only a statement. if you want to eat here you need to pay. how dissappointed!
        Reviewed December 19, 2018
        3.2
        Percival from Malaysia
        Business traveler
        Standard Room - Queen
        Stayed 7 nights in September 2018
        I felt cheated and that's for sure. ”
        Looking at the earlier reviews about this hotel seems quite positive with some impressive photos. But upon arrival it's a whole different scenario. I thought I was checking in a nice resort hotel but it turn out I was checking in to a hostel. TV is not working and I missed out on my daily dose of news. I expected my daily swim routine but unfortunately the swimming pool was under maintenance and it was never announced during my booking to this hotel. The whole vicinity of this resort hotel was not well maintained and the weed are growing around two feet tall. It gave an eerie feeling just to be at the hotel. Car parking area was not well lit. Some part of the parking area are total darkness due to no attention to safety and maintenance of the property. Weekend breakfast was good with much choices of foods. However, weekdays breakfast is only optional to their set breakfast menu. The interns are not properly trained by the person in charge and resulted unnecessary awkward moment.
        Reviewed October 27, 2018
        8.0
        Excellent
        CHAI from Malaysia
        Business traveler
        Standard Room - Queen
        Stayed 6 nights in May 2017
        Overall pleasant stay”
        Stayed here for few nights for working purposes... recommend to choose rooms not facing the main road as mentioned by others... breakfast menu is almost the same everyday (fried noodles/mee, sausages, eggs, toast bread with tea or coffee)... swimming pool is very small and always under maintenance... cleanliness and other basic facilities are complete and parking lots are available... location is very close to hospital duchness of kent, 5 mins drive to the town....
        Reviewed November 12, 2017
        8.0
        Excellent
        AHMAD from Malaysia
        Family with teens
        Standard Room - Queen
        Stayed 1 night in January 2015
        Basic & simple hotel”
        Easy access, no hassle and reasonable rates
        The hotel is easy to access because of its location beside the main road to Sandakan town. The first thing that you notice when entering this hotel is the kitchen which can be view because of the glass type wall. Later we found out that this hotel is also a training college for those students after high school. We have nothing much to complaint as most of the time we only came back was late in the evening after our trip around Sandakan and surrounding areas.
        Reviewed January 26, 2015
        9.3
        Exceptional
        Jalil from Brunei Darussalam
        Solo traveler
        Standard Room - Queen
        Stayed 1 night in December 2013
        Comfortable, affordable price.”
        Quiet and not far from town, great breakfast, affordable price
        Comfortable and quiet environment. Not far from town. Easy access to public transports. Great breakfast. Nice and spacious reception room for check in and check out. Security guard on duty at main entrance.
        Reviewed January 06, 2014
        8.7
        Excellent
        HAJAH from Brunei Darussalam
        Solo traveler
        Standard Room - Queen
        Stayed 2 nights in December 2013
        hotel with clean environment n affordable ”
        internet in the room was superb, clean and fully equipped n comfortable
        it was a pleasant stay at Borneo Cove Hotel eventhough it was not at the heart of the new city. The staffs are friendly and the breakfast were good especially the 'Rendang beef', hot soup too...the hotel will be more value if they have their own gym.. Thank you
        Reviewed December 31, 2013
        8.7
        Excellent
        Leong from Malaysia
        Business traveler
        Superior Twin
        Stayed 2 nights in May 2013
        Rest, Relax, Recuperate. Just be away from work. ”
        Nice big room and big bathroom with toiletries supplied and well mannered and friendly staff.
        Though it is a distant away from town, transport is easily available at the main road. Borneo Cove Hotel is real valued for the money spent - many thanks to Agoda. Got what I needed - Rest, Relax and Recuperate.
        Reviewed June 10, 2013
        8.3
        Excellent
        Kee from Malaysia
        Couple
        Standard Room - Queen
        Stayed 2 nights in April 2013
        Good environment but location not good..”
        Clean, staff friendly, good environment.
        It is a new hotel, so the condition is still in good..hope they can maintain the quality in future..wil come back to this hotel if I hav come to sandakan again..the price is very very very worth, value for money..allow us to check in earlier around 9am..very far from airport and town, so i suggest to have own car..car park provided..since hav security guard house, but anyone can enter to this hotel without permission..breakfast buffet has alot choices, but not in hot..and the hot water in bath room not function well..some time only cold water..nid to improve..overall is ok..
        Reviewed April 22, 2013
        8.3
        Excellent
        michelle from Canada
        Solo traveler
        Standard Room - Queen
        Stayed 1 night in April 2013
        Nice hotel”
        Large room, super friendly staff, comfortable bed
        This is a nice hotel, new with nice big rooms. However I never had any hot water even after maintenance said they fixed it and the Internet did not work anywhere in the hotel which was a huge issue as I needed to book flights and hotels I booked for a sale price which I found was decent value. However if the original price was requested another hotel would be of better value such as the best western down the road
        Reviewed April 17, 2013
        4.4
        Chun from Malaysia
        Couple
        Standard Room - Queen
        Stayed 2 nights in April 2018
        Disappointing”
        The hotel is really run down. The air conditioning is bad. A lot of ants within the room. The water heater is unstable. Sometime the water can be very hot but sometime it can be not so hot. Anyway, the water pressure is good. The swimming pool is under long term repair. The breakfast have limited selection. The taste is acceptable. The only plus point for the hotel is the staff. They are friendly, helpful and always with smile on their face.
        Reviewed April 26, 2018
        3.2
        Minod from Malaysia
        Business traveler
        Superior Queen
        Stayed 2 nights in March 2018
        Bad service”
        This is my second stay at this hotel and there is no hot water. Previous stay, they off the hot water supply due to less residence at your hotel. I had to wait till maintenance on the main heater switch but this stay was much worse. Staff can say maintenance not on duty and front desk could not help to provide hot water. Very poor PR and service
        Reviewed April 01, 2018
        6.4
        Good
        Chun from Malaysia
        Business traveler
        Superior Twin
        Stayed 2 nights in February 2018
        Disappointed”
        Pro: 1. the room is as shown in the picture, and is way bigger than you think it is!! my twin bed room is about the size of family room in other hotels. 2. the room and bed is comfortable 3. free breakfast, although it takes very long time to serve. Con: 1. water heater not powerful at all, the so called hot water is merely cold water that is not freezing. 2. lack of maintenance, more than one lamp in the room are broken and the sliding door of bathroom also hard to push 3. the toilet seat is not cleaned properly, u can see water stain and mold on it 4. location quite bad, basically far from everything you need, and near to some kind of construction site or abandoned building whatsoever.
        Reviewed March 12, 2018
        2.8
        Adrain from Malaysia
        Group
        Standard Room - Queen
        Stayed 2 nights in November 2018
        horrible”
        inexperience staff and even management staff. not able to help. no water.
        Reviewed November 30, 2018
        2.8
        Adrain from Malaysia
        Business traveler
        Standard Room - Twin
        Stayed 2 nights in November 2018
        worst hotel ever stayed.”
        electricity kept tripping and worst no water available!! this would be our last stay here. will never come back
        Reviewed November 30, 2018
        4.8
        Erhan from Malaysia
        Family with young children
        Standard Room - Queen
        Stayed 1 night in November 2018
        Not same like preview in website”
        There many thing are not the same like they claim in The web site and there are so much broken amenties and facilities are not well maintain.
        Reviewed November 20, 2018
        8.0
        Excellent
        azmi from Malaysia
        Group
        Superior Twin
        Stayed 1 night in December 2017
        good location”
        rooms are spacious and clean
        Reviewed October 05, 2018
        5.2
        mui from Malaysia
        Couple
        Standard Room - Queen
        Stayed 1 night in September 2018
        wont go back again ”
        The room is damp and the water heater was not function so we shower with cold water and the toilet flush got problem . Whole night we can't sleep well because it is not comfortable . By the way the staff are very friendly .
        Reviewed September 13, 2018
        10.0
        Exceptional
        Mohamad from Malaysia
        Family with young children
        Superior Twin
        Stayed 2 nights in October 2018
        Good Place for Staying..”
        This hotel was worth it value for your money if you choose it as places you want to stay and relax...
        Reviewed October 29, 2018
        12345
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