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Hotels with business facilities in Bandar Baru Permas Jaya

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Hotels with business facilities in Bandar Baru Permas Jaya

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Renaissance Johor Bahru Hotel
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Customer delight is surprising a customer by exceeding his or her expectations and thus creating a positive emotional reaction. This was my experience when I stayed at Renaissance Permas Jaya the last two days, 8 & 9th Nov 2020. I went to JB for work, but when I wanted to use my notebook, I discovered that the cable from the adapter to the wall power point was faulty, so it is not charging my notebook. This was around 9:30 pm Sunday night. I went down to reception hoping to loan a cable BUT unfortunately, Ms. Dhiviyarani and Ms. Shamini, both at the reception told me that they only have a desktop at reception. They further mentioned that they will check with administration the next morning BUT will be around 9 am only, and they took the details of my notebook. I thank them, and they too suggested that I go to a computer shop at AEON Permas Jaya. I too took their advice, rushed to AEON around 9:50 pm and it is already closed……so I have to wait for the next morning…..hoping all goes well as I need to present a proposal to my client at 10:30 am. At about 7 am, I went down to tell the reception about my case….and to my surprised they are aware. They told me that Ms, Dhiviyarani and Ms. Shamini told them about it.....i guess this is Renaissance SOP...in communication guest needs between shift which is GREAT.... Coincidently Ms. Dhivirayani was walking in to report for duty and in her hands, she was holding a cable. I cannot imagine that someone would take the trouble to bring a cable from her home to a guest/stranger at the hotel she worked.…when she passed me the cable asking me whether it would fit my notebook adapter, the feeling of appreciation for her kind deeds was beyond words...... My sincere thanks to Ms. Dhiviyarani for delighting her customers and to Renaissance Permas Jaya for the value they instilled in their staff.... How a staff treats the guest or customers reflects how the company treats and trained its staff..... In my line of work, I used to share a go"
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8.4

Excellent

2752 reviews

Avg price per night
$ 125
Thy Executive Hotel
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Overall, hotel is clean. Check in After RMCO. Friendly staff. Nearest area to go for dinner if Johor jaya"
7.4

Very good

679 reviews

Avg price per night
$ 36
I Am Jazz Hotel
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"I stayed in Bandar Baru permas about 1-2 years. If renaissance hotel fully booked. I choosed this hotel "
7.7

Very good

1614 reviews

Avg price per night
$ 30
Hotel Zamburger Lavender Permas
Bandar Baru Permas Jaya,Bandar Baru Permas Jaya - View on map
"Booked 2 Family Rooms for 3N over the Labour Day long weekend. Lavender Inn Permas is a gem! The front office staff esp Ms Lee were all warm and friendly, always ready to greet you with genuine smiles. Though the hotel was small, the family rooms were spacious and soooooooo clean!!! That was a big plus point for me considering renowned 3 and 4 star hotels were reviewed negatively with roach infestations, bed bugs and other creepy crawlies abound. Despite being a budget hotel, Lavender Inn Permas housekeeping is 5⭐! When my daughter vomited in the lift and I informed the frontline staff, it was spick and span and smelling fresh in just 5 minutes! Amazing! On top of that, the hotel is just next to Aeon = convenient for shopping and dining with so many halal options, and even a pharmacy just across the road. My children enjoyed the indoor playground tremendously, and loved the relaxed kick-back atmosphere at the area, unlike overcrowded malls nearer to town. I would definitely return to Lavender Inn as we really enjoyed our stay. Well done to all the staff at Lavender Inn - keep it up!"
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7.4

Very good

1053 reviews

Avg price per night
$ 20

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