Hotels with business facilities in Kempas
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Bluebell HotelKempas,Kempas - View on map
"Overall its ok, staff nice, room clean and location is good with many restaurant around. But a bit confuse that 3 days before my stay, i call the hotel n they told me i got 1 room, but i did book 3 Family Quad and 2 Executive Room with Agoda n i have made full payment. Then they help me to reserve it. After arrive at the hotel, i check in a Family Quad room (4 person room) first as they the other rooms not yet ready. But when i enter the room, i notice that they give me a FAmily Triple room that not the same (room and price) as i book from Agoda. Then i immediately call reception counter n they told me as they only have 2 Family Quad in this hotel…. Really confusing me, if they only have 2 Family Quad in this hotel, then y they accept my booking and payment for 3 Family Quad room? End up i only stay 2 Family Quad and 1 Family Triple Room N no refund for that."