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Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru
Capri by Fraser Johor Bahru

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8.9

Excellent

8,890 reviews

8,890 reviews

Housekeeping334
Breakfast70
View48
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
i-System College

120 m

Crescendo International College Johor Bahru

250 m

Ayu Best Buy Shop

340 m

Arulmigu Sri Rajakaliamman Glass Temple

340 m

Angry Birds Activity Park

420 m

Popular landmarks
Johor Bahru City Square

580 m

Jalan Wong Ah Fook

900 m

Johor Zoo

920 m

Sultan Abu Bakar State Mosque

1.9 km

KSL City Mall

2.1 km

Closest landmarks
AmBank @ Jalan Tengku Azizah

270 m

Hong Leong Bank @ Bandar Johor Bahru

270 m

Bank Islam @ Jalan Zamrud

380 m

MayBank @ Jalan Tun Abdul Razak

470 m

Hong Leong Credit Group

480 m

Capri by Fraser Johor Bahru

Menara Tiga Serangkai, Jalan Tengku Azizah, Johor Bahru City Center, Johor Bahru, Malaysia, 80300 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. It's centrally located in Johor Bahru City Center only 720 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Sparkling clean

460 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Luggage storage

Sauna

This property is in high demand!

48 travelers have booked today.

Value for money9.1
Distance to city center0.65 KM
Location rating8.5
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.2 km

Rooms available at Capri by Fraser Johor Bahru

One Bedroom Executive King
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Executive King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Deluxe King Sea View
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe King
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe Twin
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
One Bedroom Deluxe King Sea View
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Deluxe King
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Studio Deluxe King Sea View
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Studio Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • City view
Enter dates to see prices

Frequently asked questions

Does Capri by Fraser Johor Bahru have a hot tub?

Capri by Fraser Johor Bahru does not have a hot tub.

What time is check-in and check-out at Capri by Fraser Johor Bahru?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Capri by Fraser Johor Bahru?

A stay at Capri by Fraser Johor Bahru also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Capri by Fraser Johor Bahru has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Capri by Fraser Johor Bahru?

Start your mornings right, with the continental and buffet breakfast options offered at Capri by Fraser Johor Bahru. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 59 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru features an on-site restaurant for your dining convenience. Breakfast is served here. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Capri by Fraser Johor Bahru?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Capri by Fraser Johor Bahru. Small or intimate events like birthday parties and honeymoons can also be accomodated.

Can business events be hosted at Capri by Fraser Johor Bahru?

On-site venues and convenient event services make Capri by Fraser Johor Bahru an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 72 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Capri by Fraser Johor Bahru?

JB Sentral Railway Station is the closest train, metro, or bus station, about 450 m away from Capri by Fraser Johor Bahru.

What restaurants are nearby Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru is located in Johor Bahru City Center, famous for good restaurants such as Bukit Chagar Roti Canai, RotiBoy and Dragon-i Restaurant Komtar JBCC.

What popular shopping places are close to Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru is located in Johor Bahru City Center area which features shopping places such as Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru is located in Johor Bahru City Center area, which is famous for attractions such as Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru is located in the Johor Bahru City Center area, which includes Lido Beach.

What popular natural sightseeing spots are close to Capri by Fraser Johor Bahru?

Capri by Fraser Johor Bahru is located in the Johor Bahru City Center area, which is famous for natural sightseeing destinations such as Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park.

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Explore the neighborhood

What people love about Capri by Fraser Johor Bahru

  • 9.2

    Exceptional

    "The hotel food during breakfast was a spread."

    Norlina

    |

    September 21, 2022

  • 8

    Very good
    Spaciousness

    "Room is big."

    Tan

    |

    September 20, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean & spacious hotel."

    Yi

    |

    September 20, 2022

Overall rating:

8.9

Excellent
8,890 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
Clean rooms, amenities are well maintained.
Josephine from Singapore
Couple
More about Capri by Fraser Johor Bahru

More about Capri by Fraser Johor Bahru

Capri by Fraser Johor Bahru

You'll love the exceptional convenience during your stay at Capri by Fraser Johor Bahru, located right in the heart of the city center, with an easy access to everything in Johor Bahru. True travelers love good transport options, and Johor Bahru Sentral Railway Station is just 720 m away from Capri by Fraser Johor Bahru, giving your stay the added convenience of accessing one of the city's transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Capri by Fraser Johor Bahru. Stay connected throughout your stay with free internet access provided. Your explorations of Johor Bahru can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Capri by Fraser Johor Bahru. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Capri by Fraser Johor Bahru offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Capri by Fraser Johor Bahru, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Capri by Fraser Johor Bahru which has a selection of halal options.
Throughout the day, you can enjoy the activities offered at Capri by Fraser Johor Bahru. Warm up at the end of the day with a visit to the steam room and sauna. The many offerings at Capri by Fraser Johor Bahru ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the games room.


Around the property

With its convenient location, the hotel offers easy access to all Johor Bahru has to offer. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 570 m away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

96 mentions

Breakfast

53 mentions

Swimming Pool

20 mentions

Food & Dining

8 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site

Caprilicious

  • Cuisine: Asian, International
  • Menu: Buffet
Location
Menara Tiga Serangkai, Jalan Tengku Azizah, Johor Bahru City Center, Johor Bahru, Malaysia, 80300
Excellent
Location

8.5

Airports

  • Seletar Airport (XSP) - Singapore
    13.2 km
  • Senai International Airport (JHB) - Malaysia
    22.0 km

Public transportation

  • JB Sentral Railway Station
    460 m
  • Sentral Kotaraya Bus Terminal
    610 m

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    630 m

Shopping

  • Johor Bahru City Square
    580 m

Convenience store

  • 7 Eleven
    420 m

Cash withdrawal

  • ATM
    500 m
What's nearby

Popular landmarks

  • Arulmigu Sri Rajakaliamman Glass Temple
    340 m
  • Angry Birds Activity Park
    420 m
  • Johor Bahru City Square
    580 m
  • Jalan Wong Ah Fook
    900 m
  • Johor Zoo
    920 m
  • Sultan Abu Bakar State Mosque
    1.9 km
  • KSL City Mall
    2.1 km
  • Danga Bay
    4.9 km
  • Paradigm Mall Johor Bahru
    10.4 km
  • Legoland Malaysia
    15.7 km

Nearby landmarks

  • i-System College
    120 m
  • Crescendo International College Johor Bahru
    250 m
  • AmBank @ Jalan Tengku Azizah
    270 m
  • Hong Leong Bank @ Bandar Johor Bahru
    270 m
  • Ayu Best Buy Shop
    340 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    340 m
  • Bank Islam @ Jalan Zamrud
    380 m
  • Angry Birds Activity Park
    420 m
  • Komtar JBCC
    430 m
  • JB Sentral Railway Station
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Distance from city center0.65 KM
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)59 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors41
  • Number of restaurants1
  • Number of rooms 316
  • Year property opened2019

Reviews of Capri by Fraser Johor Bahru from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.9
Location8.5
Service9.1
Value for money9.1
High score for Johor Bahru
Rating
9+ Exceptional (755)
8-9 Excellent (208)
7-8 Very Good (188)
6-7 Good (46)
<6 Below Expectation (51)
Time of the year
Mar - May (296)
Jun - Aug (414)
Sep - Nov (302)
Dec - Feb (236)
All guests (3,310)
All room types
All languages

Show reviews that mention 

Showing 1,248 verified guest comments
12345
10.0
Exceptional
Mohamad from Malaysia
Couple
Studio Deluxe King
Stayed 1 night in December 2021

Excellent Stay”

Check In : 4th Dec 2021. Check Out : 5th Dec 2021. Room : 607 (Studio Deluxe King). Location : The hotel is centrally located just a short 15 mins walk from the CIQ and JBCS. Getting there by foot however is kind of a hard work because it is a bit of an uphill climb. But if you arrive by car, it is easily spotted right after people entering JB via the inner ring road. The only downside of this location is, within radius of 100m walking distance, there are no restaurants or food establishments for people to try some local cuisine. Other than that, all perfect and all central. Reception : Upon entering the lobby area from B1, I was surprised to see such a handsome looking reception area. The area is well lit, shiny and also nicely decorated. The letter font used to direct guests to the lobby is also quite a small interesting touch to the place. Superb cleanliness and the waiting area is complete with soft cushion. I arrived just 5 mins past 1pm and we were quickly registered to our room. I do understand the room wasnt ready and I only register so I dont have to queue during peak time. So we made our way back to the car and head out for lunch. The guy doing my check in is Aidil Akram, he has wide smile (I can guess thru his eyes) and perfectly polished and super clean fingernails that can match the shining walls of the reception lobby. He explained to us about our room and helped us thru the check in and validate parking tickets for in and outs during my stay. I felt warmly welcome. Room : The room is spacious and super clean. The bright carpet was such a good sight for me and the bathroom is clean. There are some light scent of lavender in the room which I love so much. Compliments to the housekeeping team for that. The TV is working well, the AC is super cold and the kitchenette adds to the perfection to the room. The fridge is also working well. 2 downsides of the room, study table was located at the other end of a power plug which is hard for me to use my laptop

Reviewed December 06, 2021

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Dear Mohamad, Thank you for your detailed review of your recent stay at Capri by Fraser, Johor Bahru. We are delighted to know that you had a pleasant stay with us. Nothing makes us happier than that our guests appreciated the outstanding service from our team. Your compliments will motivate us to continue to excel at what we do. We will be sure to share your kind words with our associates, especially Aidil Akram and We look forward to welcoming you back soon. Meanwhile, stay safe and healthy always! Best regards, Your Capri by Fraser Team

Responded January 10, 2022
Capri by Fraser Johor Bahru
10.0
Exceptional
Alfred
Couple
Stayed 1 night in July 2019

Fantastic”

Capri by Fraser Johor Bahru is a new hotel and is very close to city centre. We got the studio deluxe king room in 32nd floor facing the beautiful city and the sea. We loved the place very much its so clean, peaceful and beautiful. We came here just for 1 night but ended up extending the room for further 2 nights. Whatever i review about this hotel is not enough, you will have to come and stay here to feel it. You will not find any other hotels in this price in Johor who can provide you premium quality stuffs in the room, right from the comfy bed,pillows to new premium linens, towels and other amenities.You will not regret for you stay here, so book now to come and experience it, We have decided to stay here only whenever we come to Johor. Thanks very much to all the Capri's crew, for all your efforts and hard work you have put into this hotel to keep it in top notch. Hope you all continue the same, so guests like us can come back often to have a pleasant stay and a wonderful time.

Reviewed July 29, 2019

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Dear Alfred, Thank you for leaving us with a fantastic review and for recommending our hotel to other travelers! We pride ourselves in providing the best customer service and will continue to do so to ensure a memorable stay for our guests. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded July 30, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Nur from Singapore
Family with young children
Stayed 1 night in March 2019

THE BEST EXPERIENCE EVERRR”

Firstly, I would like to thank Mr Ruzaini, for such an excellent customer service, who treated me and my husband with such respect and very knowledgeable and clear in the things he explains about the hotel. He even gave us a sea view room upgrade for free seeing that we came as a family and that room would have a better view and is slightly bigger than the one i booked. Forgot my prayer dress, it was delivered to my room within minutes. On top of that, to all the concierge staff, so polite greeting us each time they see us and helped to open the door of the car each time we arrived at the hotel. I would recommend this hotel mainly for their excellent customer service, followed by cleanliness and the spacious room. Their breakfast spread was also good! So near CIQ as well! Will definitely return!

Reviewed March 24, 2019

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Dear Nur, Thank you for taking your time to write a detailed feedback on your recent stay. My Associates, especially Ruzaini, will be elated to hear your commendation. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded March 28, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Dzulfikhar from Singapore
Couple
Stayed 2 nights in April 2019

Awesome stay”

I stayed at the hotel for 2 nights. Have to say, for a 4 star hotel, it’s definitely TOP notch. As it’s a new hotel, cleanliness shouldn’t be a worry. Guests have to expect drillings every now and then. It’s really a walking distance from CIQ. But guests have to really know how to walk to be able to get to the hotel. For big family or groups, definitely recommend taking grab. No proper walkway or signage. Hotel lobby do have a this weird strong spice smell. Could be from the wood. I prefer hotel lobby to have a strong good smell. Definitely something the hotel can work on. The wifi issue from previous guests review was sorted out I think. The wifi was strong during my stay. I could even watch a couple of shows on Netflix. Overall, a great hotel with a great pricing. Will definitely recommend friends and families.

Reviewed April 24, 2019

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Dear Dzulfikhar, Thank you for sharing your experience with us. I am delighted to hear that you had thoroughly enjoyed your stay. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded May 05, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
hafika from Singapore
Family with young children
Stayed 2 nights in March 2019

Great hotel”

We stayed for 2 nights. Staff were friendly, welcome us with smiles the moment we stepped in. Very clean, love the bath tub with the city view. We booked our stay in february, unfortunately, breakfast was not included. There was no option for room with breakfast. Days later when i checked for the same room at Agoda, they offered room with breakfast at the same rates. Pretty disappointed. Wouldnt hv booked in advance should i knw sb They had fire drills for two days going on as well during our stay. A little bit disturbed because the announcement was on repeat mode, and we could hear it in our apartment since they have a speaker in their rooms. Overall, it was a great experience. Could hv been better if the drill was only for a day, a

Reviewed March 30, 2019

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Dear hafika, Thank you for leaving us with a great feedback. I am delighted to hear that you have thoroughly enjoyed your stay. My sincere apologies for the fire drill exercises during your stay. As safety of our guests and Associates is of paramount importance, these exercises are necessary to prepare us in the event of an emergency. I hope this doesn't mar the impression of our property and I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded April 02, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
ROBIN from Singapore
Couple
Stayed 1 night in October 2019

Affordable Luxury”

Came to jb to unwind for a night and this hotel has almost everything you’ll need for a comfortable stay. Staff are smiley and polite upon stepping in to the lobby, check in and check out was processed efficiently and fast. The bed’s comfortable and shower essentials that were provided were excellent unlike most hotels. Do pack in your gym wear as the gym is 24hrs and the facilities are top notch. If you needed to get away from the bustling of shopping and crowding of shopping malls, spend a couple of hours getting the sun by the pool. Highly recommend and will definitely be back again.

Reviewed October 06, 2019

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Dear Robin, Thank you for leaving us with a great review. I am pleased to hear you thoroughly enjoyed your stay. I will be sure to let my Associates know how much of an impact they made on your stay. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded October 10, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Nurul from Singapore
Couple
Stayed 1 night in June 2019

Great service staff and huge bedroom/bathroom!”

Service staff was very forthcoming, friendly, attentive and gave their best throughout our check-in and check-out process. We had a pleasant experience in total, especially with the clean and huge room. Facilities such as the Surau, Gym, Swimming Pool and Laundrette was great! I'm unable to find the receipt in hope to find the staff that check us in. But he was a friendly guy with a calming aura who helped us check in smoothly and was professional throughout. He helped to provide telekung and sejadah to be sent to our room + extended late check out which was greatly appreciated.

Reviewed June 10, 2019

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Dear Nurul, Thank you for taking your time to write a detailed feedback to us. I am glad you thoroughly enjoyed your stay. I am more thrilled to hear that my Associates have left a positive impact on your stay. I hope to see you again soon. Sincerely, Manoharan Mannarlingam General Manager

Responded June 12, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Veni from Singapore
Couple
Stayed 1 night in August 2019

Comfortable & Clean - A Pleasant stay”

Everything was great in this hotel being new. Everything was clean. Location was perfect. Parking was free. Loved everything about it except for 2 things. 1. Slow service - from the time i was checking in to the time I had to go down to get a 2nd key to my check out...the waiting time was too long. Sure, they apologised but perhaps some things need to be looked into- expediting service. 2. TV channels - limited channels but worst was the antenna signal was weak. So all of the Singapore channels showed No Signal. So really nothing much to watch in the room. If they fixed this, this hotel wld be perfect.

Reviewed August 12, 2019

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Dear Veni, Thank you for sharing your feedback. I am glad you enjoyed your stay despite certain areas have fallen short of your expectations. Please be assured that your remarks have been shared with the relevant Managers for immediate actions. I hope to welcome you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded August 19, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Shi from Singapore
Couple
Stayed 1 night in March 2019

Rooms are really nice but some teething problems”

It's actually a good walking distance from City Square Mall but you just need to figure out how to walk from the train station. When you reach the Train station, turn right to exit the CIQ building (If you want to go straight to City Square, turn left), cross the road and take the escalator down, exit the building and turn left towards the direction of a bunch of red taxis (i think it's a taxi hub). The building with the words 'Capri' should be on your right diagonal. Just walk to the end of the taxi and cross the road then you should be able to find your way straight to the hotel. The staff are all really friendly and nice. Just be patient at times as it is a very new hotel, so teething problems to be expected, such as the eggs station for breakfast is really understaffed and can be much better managed. Hopefully when i come back in the future, they will be addressed. We got an executive room. It is beautiful and really big and spacious. The tub facing the skyline is beautiful.

Reviewed March 24, 2019

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Thank you for leaving us with a wonderful feedback, Shi. We look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded March 26, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
miguel from United States
Couple
Stayed 1 night in March 2019

Walking distance from the crossway”

Very new and clean, the staff was helpful to our requests. The view from the pool ain't great but is quite cooling as the sea breeze hits nicely. The gym is clean and decent sized and the breakfast has enough dishes to keep you busy for a little while. My only real complaint was that the internet was SLOW (96 kbs when we arrived around 8pm (the network is shared with all the rooms so usually around 3-5 am the internet speed went to 120 kbs), we are talking dial up 1996 dial-up speed. If we had a need to do any work it would have been a serious issue. So if you need to be connected online ask first if the wifi is working well.

Reviewed March 30, 2019

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Dear Miguel, I sincerely apologize for issues you experienced with the WiFi connectivity during your stay. We have since fixed the issue and the WiFi connectivity is working fine. Once again, thank you and I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded April 02, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Alina from Singapore
Group
Stayed 1 night in April 2019

Wonderful stay in 1 bedroom apartment”

The bedroom, living area and kitchenette (very well equipped with knives, cutlery and even microwave oven) is very spacious, clean and modern looking. Love the rain shower and the bath tub. Beddings are very very comfy, you wont feel like waking up in the morning. Check-in and check-out is very fast and staff are very professional and friendly! Buffet spread at restaurant is good and the waiters are very prompt in clearing the plates. The swimming pool is very inviting but a pity we didnt have much time to swim. Will definitely be back again!

Reviewed April 08, 2019

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Dear Alina, Thank you for taking the time to share your fantastic experience with us. I am delighted to hear that you have thoroughly enjoyed your stay. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded April 10, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Nur from Singapore
Couple
Stayed 2 nights in December 2019

Planning to coming back again”

Check in was smooth. The room was very clean except for some crumbs left at the sofa, but the housekeeping guy managed to vacuum it very fast after being called upon. Location wise was very good, walking distance to City Square but we grab throughout our stay as it’s only RM 5 plus the shuttle bus timing provided wasn’t too frequent hence not convenient for us. Club lounge was average, but would recommend to have more variety like pastries etc. Breakfast was good, there’s a lot of variety. We’re planning for our next trip to Capri by Fraser Johor again!

Reviewed December 06, 2019

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Dear Nur, Thank you for your feedback. I am pleased to hear you thoroughly enjoyed your stay. Because of the time taken by the shuttle bus to cover the entire trip, we are unable to increase the frequency at the moment but we will look into the feasibility in the near future. I hope to welcome you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded December 13, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Ian
Couple
Stayed 1 night in August 2019

beautiful little gem in a secure location. ”

Pros: close to the causeway, amazingly nice staff, clean amenities and comfortable setting. Cons: not so easy to get to on foot *DO NOT CROSS THE ROAD WITH KIDS. JUST GET A CAB* Overall: this place is really beautiful and cozy for singles, couples and small groups. Not really for families with young kids as the facilities aren't exactly catered for kids, nor is the location easy to get to on foot if you've got kids with you. But that said, the walk over isn't hard at all. And from the hotel, the shuttle bus goes to a surprisingly large number of places!

Reviewed August 09, 2019

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Daer Ian, Thank you for sharing your feedback with us. I am delighted to hear you thoroughly enjoyed your stay. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded August 13, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Loh from Singapore
Family with young children
Stayed 1 night in January 2020

Friendly staff, spacious room”

Very spacious & clean room with affordable price. Upon checkin staff told me that i book the room with twins bed, told him i book large bed, tried checking back the confirmation email it didn’t shows twin or large bed. Was told he can upgrade my room to large bed if i top up 100rm and theres only 1 room left. And... we didnt sleep well the whole night, as theres alot of marble sound at ceiling. Would definitely stay again, but hopefully its not the same room. And today, i check my agoda app, i did book the room with large bed. So weird .

Reviewed January 14, 2020

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Dear Mr Loh, Thank you for leaving us a feedback. We are sorry to hear that the "One Bed Room Deluxe Apartment" did not fully meet your expectations and that we were unable to provide an appropriate alternative. To secure a room with a King Bed, kindly select "One Bed Room Deluxe Apartment King Bed" when booking through Agoda. During your stay, this option was fully booked; therefore, our staff had suggested to upgrade you to an Executive room. Please be assured that we will try our best to avoid similar occurrences. We look forward to welcoming you back again. Yours Sincerely, Manoharan Mannarlingam General Manager

Responded January 17, 2020
Capri by Fraser Johor Bahru
10.0
Exceptional
Grace from Singapore
Couple
Stayed 1 night in October 2019

new clean hotel ”

Hotel is clean as it is newly opened. The room was comfortable and big. It was helpful to have a small kitchen inside the room - microwave oven, kettle , some utensils. However, hotel is located in a quiet part of town. It is ten minutes' walk to CIQ - and it is not sheltered. I highly recommend that guests use the complimentary shuttle bus though there are limited times , eg 10.30 am , 12.30 pm that the bus runs. If you are looking for a quiet time, this is the hotel. But if you are looking for eateries or shops within 5 mins' walk then you may be disappointed. Value for money.

Reviewed October 30, 2019

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Dear Grace, Thank you for taking your time to share your feedback. I am pleased to hear you enjoyed your stay and hope to welcome you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded October 31, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Jaryl from Singapore
Couple
One Bedroom Deluxe King Sea View
Stayed 1 night in February 2020

Beautiful, comfortable, clean and convenient!”

The rooms are very cozy, comfortable and clean, and they look exactly as pictured. The shampoo, soap and conditioner that they produce are also of premium quality (Malin+Goetz), which makes the bath during our stay even more luxurious. Service is also very fast, efficient, and the staff are extremely courteous. The hotel is also very conveniently located just beside the JB customs - it’s barely a 10-minute walk to JB CIQ and to City Square Mall. Overall an excellent and posh stay, we will be back again!

Reviewed February 16, 2020

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Dear Jaryl, Thank you for taking the time to write us a lovely review. We are thrilled to hear that you would like to return for another stay and look forward to welcoming you back again. Sincerely, Manoharan Mannarlingam General Manager

Responded February 19, 2020
Capri by Fraser Johor Bahru
10.0
Exceptional
Noor from Singapore
Group
Deluxe Studio
Stayed 1 night in December 2019

Better than Doubletree Hilton”

I really like this hotel. Well decorated. The room was huge. Like really big for a Twin room. The hotel is still new so facilities are pristine and very clean. Staff is amazing and polite. Gym is a good size with good exercise equipment. Breakfast buffet was delicious with good variety. Overall wonderful experience. Wished I could stay longer. Will definitely come back here for JB staycations. Price is so much more affordable than the last hotel I stayed in ( coughs Double tree coughs)

Reviewed December 16, 2019

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Dear Noor, Thank you for leaving us with a great review. I am delighted to hear you thoroughly enjoyed your stay and I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded December 17, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Anjelan from Singapore
Family with young children
Stayed 2 nights in September 2019

Awesome Stay!”

I have stayed in most of the hotels in JB BUT Capri takes the CROWN! I was blown off by the rooms size, cleanliness, and the friendly staffs.. I am not exaggerating, but this is the first hotel where I turn everywhere and only see staffs who smiles and greets their Guests genuinely. The only changes the hotel should consider is the breakfast buffet spread, which is not much compared to other 3star hotels. Other than that Capri would definitely be a hotel I would want to stay on every visit. Thank you for the warm hospitality Capri!!

Reviewed September 10, 2019

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Dear Anjelan, Thank you for leaving us with a great review. I am delighted to hear you had an awesome stay. I will be sure to let my Associates know how much of an impact they made on your stay. We have taken note of your comment on breakfast and we will continue to improve both our services as well as our breakfast offerings. We hope to see you again soon. Sincerely, Manoharan Mannarlingam General Manager

Responded September 11, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Muhammad from Singapore
Group
Stayed 1 night in December 2019

We love our stay in Capri !”

The facilities are great n clean! Great location with free bus shuttle service is awesome!! I would like to applaud the staff, NurIzyan for being very patient and helpful. She delivered great customer service which we appreciate it. However, it will be good to improve on the choices of food as well as providing a welcoming light refreshment for guests! Overall, we had a wonderful stay in Capri!

Reviewed December 13, 2019

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Dear Muhammad, Thank you for your feedback. I’m sure that my Associates enjoyed attending to your needs as much as you enjoyed your stay. Nurizyan will be thrilled to hear your commendation. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager

Responded December 17, 2019
Capri by Fraser Johor Bahru
10.0
Exceptional
Safinah from Singapore
Couple
Studio Deluxe King
Stayed 1 night in June 2019

Best Staycation Ever! ”

Really loved the warm hospitality of the staff, friendly and informative. Check-in was smooth. Stayed in the Studio deluxe room, very spacious and squeaky clean. Absolutely loved the fluffy pillows and comfy bed. High floor with a nice partial coastal and city view. Comes with a kitchenette, so convenient to be able to use the microwave and cutleries. Shuttle service provided to KSL, CIQ and nearby malls. Close proximity to CIQ, Komtar and City Square. Highly recommended!

Reviewed July 23, 2019

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Dear Safinah, Thank you for your feedback. I am glad your enjoyed your stay and found our location to be convenient. I will be sure to let my Associates know how much of an impact they made on your stay. I hope to see you again soon. Sincerely, Manoharan Mannarlingam General Manager

Responded July 24, 2019
Capri by Fraser Johor Bahru
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