Value for Money”

I think the price is fair. Service and location is excellent, the room is a bit small but got everything you need. Facilities are standard, but it is a strategic location to anywhere so if you feel like your schedule are packed and you are only to stay at the hotel at night time then this is a good option to stay.

Good Location...”

Good location.... walking distance to several attractions, if you opt not to walk it is very close to MRT. Food options around the area - from hawker to high-end restaurants. Good location for night out. Nice hotel, clean room, Reception Staff could be more friendly. Concierge Staff is excellent. Overall, we recommend this hotel....one of the nicest hotel.

Convienent and nice food ”

Very convienent and central location, I didn’t realize they offer free phone to use in Sg which is a great touch. Price is fair compared to others. Order one dish for in room dinning, was amazed for the serving size and so tasty

Great location, room and service”

There is nothing to complain about this hotel. From booking, check in / check out, room condition and amenities to staff friendliness, all are smooth and satisfactory. Location is also one of the best in Singapore. Highly recommended for all kinds of travellers.

Great for a weekend stay”

Good location, friendly staff and very comfortable stay.

good”

good

good”

good

Nice Facilities”

Everything is nearby.

Awesome view!”

Enjoyed my stay. Would recommend.

Guest service needs to improve”

usually upon arrival the concierge take the bag and sets the tone for the rest of the experience. In this case , the hotel failed from the very start. Ive stayed here before, and over the years the service has dropped. With all the competition in the market, i'd say - better wake up. Coz i dont think its value for money . for the same price i can stay in another hotel where i get better service

another great stay at the hotel”

Booked a one night stay at the hotel and as always love my staying there. prefer to stay at City Hall area since it is not too crowded. The input is that the food choices are still the same from 2 years ago....the management needs improvement on that

Good location, good bed and friendly staff”

The hotel is locate near shopping mall and I sleep very well and I like the cleanliness of the room. But the bad things is the open concept of the bath and toilet room. No door to lock. I think the room is design for couples instead of family. But overall I like it very much so will book for my next trip with the hotel.

Exceptional”

Great location and great hotel. The pool is very cold, so be advised if you have young children. Additionally, if you are a smoker, the hotel has no smoking areas at the hotel only outside on the pavement.

Best Location for everything”

Its easy to get around singapore but its more comfortable getting around if you are in the centre of almost everything. Carlton is one of those hotel which is located in the centre of mostly everything. Easy MRT and bus stops, a good variety of food establishments to choose from and a relaxing atmosphere in a vicinity that has almost everything you need.

Location is excellent ”

Location is excellent. Walking distance to shopping malls. Room is spacious. Breakfast not much choices. Call the reception to request slightly later check out time but no one pick up the call after many attempts. Meant to be a bday staycation, but staffs are not attentive enough to at least wish their guest happy bday. A bit disappointed.

Confusing access cards”

The hotel was giving out 2 hotel room card keys to guest. 1 to access the elevators and the other for the room. Both keys looked identical with no label to differentiate them. Some elevators could not recognise the cards, so we had trouble accessing our room level. The room power slot could only support 1 of the cards but we kept slotting in the incorrect one because there was no indication on the card itself. It's frustrating. Please come up with a better system Carlton Hotel.

Exceptional”

We enjoyed our 2 nights stayed. All the hotel staff are very friendly & helpful. The room is spacious and clean. Overall, they have excellent service, especially staff from the Premier Club Lounge. Will definitely come back and stay again in future.

Excellent”

Location was excellent. Food can be found opposite the hotel and its in the center of city hall, bugis, dhoby ghaut MRT. Bathroom is a rather open concept with no doors into the bathroom. Only a glass door separates the showers and toilet bowl from the outside. Carpet was very dusty. Staff are polite and responsive.

Good location, very close to Cityhall MRT”

Visit there in my birthday and they gave a birthday cake in early morning. We can see Marina Bay from our window. Walking distance to Raffles city Mall and Cityhall MRT. Also bus stop station right infront of hotel.

Excellent”

Always love this hotel because easy access to raffless mall, chijmes with many good restaurant & place to hang out, walking distance to bugis junction & china town. Just across the traffic light for MRT. Best location to go anywhere & if you like to try many kind of food, carlton is a walking distance to get all kind of resturants.