Highly Memorable CNY Weekend Stay”

I will definitely recommend Carlton Hotel Singapore to my local and overseas friends. We were staying in a Premier Club Room on Level 19. Very comfortable and clean room. Room was spacious. Bed was comfortable and we had a very good rest/sleep for 3 days. We really enjoyed the total privacy and quietness at the Premier Club Lounge on Level 19 (that's only accessible to Premier Club hotel customers). Loved the "prestige" atmosphere in Premier Club Lounge. Excellent for conducting business meetings (very quiet and professional settings). Premier Club room customers can simply check out inside the Premier Club Lounge on Level 19. We can also have late Check-Out Time until 3pm on our Check-Out Day. Excellent. Hotel staff - very professional and helpful and are readily available to help you with your questions. Check-in at the lobby was fast and very efficient. We were able to check into our Premier Club room in less than 5 mins. Location-wise: excellent! Within walking distances from/to City Hall MRT station, to eateries and Raffles City Shopping Mall, South Beach, Swissotel and Fairmont Hotels, Chimjes, Suntec shopping mall, etc. Very centralized location. Very easy and convenient to get around. All in all, I will definitely recommend Carlton Hotel to my overseas friends when they come to Singapore...Thanks!

Gret Hotel and perfect location”

The Carlton is situated beside the famous Raffles Hotel and directly across from Chijmes with its many restaurants and bars in this most unique setting, which up to the 80’s used to be an orphanage. Look out for old pictures of when it operated as an orphanage and ‘The Door of Hope’ directly opposite the Good Shepherd church, one of the oldest in Singapore. Three minutes walk from the hotel you can be in Raffles City shopping mall with access to City Hall MRT station. From Raffles City it is possible to walk along the underground shopping tunnel which leads to the Marina Area and the Concert hall and from there it is a 10 minute walk to the Casino and the iconic Sands Skypark Hotel. I have stayed at the Carlton on many occasions and without doubt it is, for me, the most ideally situated. If however, you just want to chill out then the hotel has all the amenities you will require. The swimming pool is a good size and on the fifth floor it is surprisingly peaceful being in such a central location. The rooms are pleasant and clean and the staff are genuinely helpful and pleasant. The Carlton will be definitely be my preference on my future visits to Singapore.

lovely hotel with great view”

My friends and I booked Carlton hotel as part of our xmas staycation and celebration. We were given a free upgrade to the new premier wing. The room has as fantastic view of Marina bay and city hall area. We could see MBS and Singapore Flyer from our room. The room was also extremely spacious that can easily accommodate 8 person. Great if students are holding small scale celebration. The hotel is just next to Raffles Place Shopping Center and 1 minute away from the City Hall MRT station, 10 minutes walk from Bugis and Bras Basah MRT station. Truly assessible in the opinion of a Singaporean and definitely recommended for tourists visiting Singapore. Price was very reasonable booking through agoda at 260sgd a night given that it was xmas eve.

Value for money + 5 stars ”

Me and my dad went for a business trip. We actually stayed in budget hotel the day before but suddenly we found Carlton hotel was actually priced pretty much the same as the budget hotel we stayed using my agoda points. So we decided to make a sudden hotel change and yes our decision was spot on. The hotel is located just across Raffles City Mall and City Hall MRT (Green and Red Line), very convenient if you choose not to have breakfast at the hotel. The lobby is very crowded with business traveler as well as group traveler i suppose, but then the check in was easy. The room is modern not too small but not too big just about the right size for us, it has separate shower and toilet, comfy bed and the aircon temperature is just right. In conclusion, we will definitely come back either for business purpose or just hanging around in singapore!

Awesome Hotel, awesome location”

the carlton hotel, for us, was central to everything that we wanted to see and do in singapore. raffles hotel right next door (first tnick off our list). about 10 - 15 minute walk down bras basah rd and you hit the sky tower. only a little bit further and you get to marina bay sands where you can (for free) head up and check out the view from their observation deck. note: we paid nothing at night but did hear from other people that they had to buy drinks, which cost plus dollars for two drinks. if you head the other way up bras basah rd, it took us about 10 - 15 mins to orchard rd. plus you are in walking distance to boat quay and clarke quay. if you do not like the heat or walking, there are two mrt train stations close by. we were also able to walk to lau pa sat an awesome hawker food area. cheap and fantastic food and cheap beer. a must for all, even if you are not on a budget. concierge at the carlton was very helpful. always willing to answer your questions and give advice. we got a cab back to changi airport at approx 11.30am and cost $15 singapore dollar. when we arrived they upgraded us to the premium wing but we are not sure if that was a 'true' upgrade. but the room was great!!! we would definitely stay again. the only gripe my husband had was that the razor in the shaving kit was not very good.... but seriously, he should have remembered to bring his own. oh, brekky buffet had a lot of choices, but most hot food was kind of cold by the time we got there at approx 8am . if you value a good hot brekky i can only suggest you get there when it opens. cold hash browns are not yummy... all in all we loved our stay at carlton hotel and would certainly recommend it to friends and family.

Perfect Location”

Our stay at the Carlton Hotel, Singapore was excellent. We found the staff very helpful and friendly. The location is excellent and within walking distance to food, transport and shopping outlets. MRT station is a short walk away through Raffles City, as are bus stops on Victoria St. The famous Raffles Hotel is on the opposite corner and across diagonally from Raffles Hotel is Chijmes historic building and restaurants. The only downfall is that a Bay view room does not really afford a view of the bay, yes our room faced the bay but due to other high rise buildings the bay was not within sight. (This was really the only downfall, other than the price of food and refreshments within the hotel). The room was always kept clean and refreshed. $20 taxi fare to Changi Airport Terminal 1. We would stay here again.

Exceptional”

Our new favorite hotel to stay in singapore. Not too expesive yet i couldn't say it was affordable but hey it's singapore after all. You can't beat the location as it's located right across Raffles City Mall as well as Citylink that connect you to Suntec City through underground and also City Hall MRT just right below the Mall. The room was ok, not the biggest but fits 3 people. We didn't use the facility but the have swimming pool though. We'll be back to Carlton Hotel next time we are going back to singapore.

Spacious, newly refurbished room, great location”

Carlton is a nice hotel in the middle of City Hall/ Bras Basah area. Lots of local food in the nearby Seah St and Liang Seah St. or if you fancy some international flavours, Chijmes is right beside it, Chijmes is an old cathedral compound turned restaurants/bars centre. The hotel recently went for a facelift and I think they did it nicely, what caught my eyes were the marble flooring on the lobby, they were glistening, really gave off a luxury feel. My check in had a bit of a hiccup though, they couldn't find my reservation from Agoda, then my credit card was declined for some reason (I had to go to the ATM on the next building to get cash for the deposit, they couldn't give me the room first) I was given a 25th floor room, first impression, huge! the room is huge, with a full window overlooking the singapore skyline, very impressive. Nicely sized bathtub, comfortable king sized bed, It's a shame the hotel doesn't have wifi, and the only place to get internet is LAN cable on the desk, with the aircon directly blowing at you. I had to wear my jacket for longer interactions with my laptop. All in all, i enjoyed my stay there, had very good rest, had good food from around the area. If there's something i would complain about, it's the lack of wifi. Oh breakfast was great too, a variety of asian and western breakfast, I love the omelettes the most.

Luxury service in the city”

Carlton hotel is just steps away from Chjimes, a popular place for casual dining & drinks al fresco or in-restaurant. It's also just steps away from Raffles City Mall and MTR. I like staying in hotels that are spacious and very well maintained. I got that plus more when I came in. Check-in was a breeze, and the front desk staff was superb! I requested for a smoking room with one big bed. She found one which was on the Executive Wing and she upgraded me to it. I was so happy! In the room you are given a mobile phone which you can use around Singapore to make local calls, unlimited data, and unlimited overseas calls to select countries. I'd say I was totally impressed. When my room was beginning to smell like smoke (for a smoker I don't want that though), the staff came to spray my room with room freshener. When I asked if he can leave it so I can spray on my own, he did leave it for me to use. DND is observed, and my bed was fixed every night. This is what I call excellent service. I would definitely recommend this hotel to my colleagues and friends. Thank you Carlton staff. You're the best.

Great location, clean, comfortable, nice staff”

My husband and I stopped over in Singapore for 5 days before returning home from our honeymoon elsewhere. We arrived in Singapore on an early morning flight. Hence, when we reached the hotel, it was still pretty early around 10am-10:30am. We were quite worried that we were not allowed to check in so early, as we desperately needed to sleep after a night flight. But we were surprised with an early check-in and also a room upgrade! The nice guy at the check-in desk (I didn't manage to catch his name) was really friendly and welcomed all guests with great attitude and smile. The room was really comfortable, spacious and clean. As we were there over Christmas, the room next to us was having a midnight party over Christmas eve. We could hear them very loudly and clearly in our room. So we have some reservation in terms of the sound-proof in the room. Nevertheless, when we called the concierge to help to look into the matter, they did send someone up and the party noise did disappear. Location wise - well, don't think anyone could complain about that. Carlton Hotel is really a hotel of 5-star standard.

Very nice hotel for travel with kids and seniors”

i patted myself on the back as soon as i arrived at the carlton hotel - it was just as grand as it looked in the photos, and how the positive reviews captured all its pluses on the location, room size, pool, etc. 1) the staff were friendly, helpful, especially the concierge who was very patient with me when i asked for sentosa tours on a sunday. i was also pleasantly surprised that the hotel considered my special requests when i booked the rooms online, which was to place us beside each other and at a high floor, and i did not have to call in advance to double check or reiterate my requests. 2) the 2 rooms we booked were big but was just right for all 6 of us traveling. my 2 kids also enjoyed the pool that they had all to themselves as there weren't any kids booked at the hotel it seemed. i especially liked the decks where you can read or just take a nap in. 3) the location of the hotel was just perfect as it is in the middle of everything. my mother-in-law got to explore bugis area just by walking from the hotel, me and my husband were able to go out for drinks late at night just across chijmes and the bars at raffles city centre, and if only we had more time we would have gone to the esplanade and merlion park just by walking. i only wished that they had free wifi in the rooms. they only had it in the lobby, which was always full with people surfing on their gadgets. the other hotels were already offering it, so i hope it won't take long for carlton to follow suit.

Not applicable”

My first ever visit to Singapore and it was better than I would have imagined beforehand. My only other visit to an Asian city was Hong Kong in 1995. Singapore is more relaxed. The staff at Carlton Hotel and other tourist venues/restaurants were very friendly and helpful. I also felt very safe in the area around the Carlton Hotel, even at very late hours of the night. I was in Singapore for a course at Singapore Management University and sincerely hope that I might be able to obtain short term contract work in Singapore in future. It is a very easy and safe city to live in.

Nothing to disappoint”

Carlton Hotel is one of the best in many of the hotels I have stayed in. The friendly staff, clean and comfortable beds is unrivalled. I have many appoints and visits throughout my stay in Singapore. The City Hall MRT station which is truly a stone's throw away made every of my engagement a breeze. Having round trips of 4 to 5 countries in a a space of 7 to 10 days, the quality of bed is of utmost importance to me. Of this I must commend the management for making the right choice for the selection of beds.

"Simply the most fantastic experience I've ever had in Singapore. The Carlton Hotel is the Best."”

I arrived night late from Japan. At the time of Check-in I had some fever line and honestly I wasn't feeling well. But Mr. "Shuhune Swaran Sanmugan" took care of me with great professionalism, sensitivity and infinite humanity, till to make my short stay at the Carlton Hotel as comfortable and safe as possible, a Real Dream. Thanks to him, I left without a fever for Italy and I arrived home rested and in good health. "This is what we guests call: Higher level of hospitality. Five stars and more ... Simply fantastic." I am very happy that such a Special and Fantastic Person as Mr. Shuhune Swaran Sanmugan works for the Carlton Hotel and bringing the Good Name of the Hotel higher and higher. I recommend the Carlton Hotel to everyone. Thank you so much for everything Mr. Shuhune Swaran Sanmugan and see you soon at the Carlton Hotel Singapore. With great gratitude, Mr. Giampiero Baghino

Fantastic place to stay”

dear agonda review team, thank you so much. i thoroughly enjoyed my stay at what must be one of the top hotels in singapore. it was only for 2 nights. but i have no hesitation in recommending the carlton for any duration. the hotel was spacious, luxurious, friendly and cool (an essential ingredient in singapore). the hotel was in an ideal place for me, with easy access to the mtr (singapore underground) through the raffles city shopping centre. simon barker ps under food/dining, i gave a middle response because i didn't eat there. but i was impressed that it was possible to see some food being prepared and must say it looked impressive.

Great location and friendly, helpful staff”

the carlton hotel is a fantastic hotel with friendly, helpful staff and good size, well kept modern rooms. the location is ideal to mrt and buses, along with taxis available outside the foyer constantly. it is clean, modern with all available facilities. within walking distance is raffles, chimes restaurants and numerous shopping plazas like raffles city, marina square, bugis junction. i requested late checkout and was offered a 4.00pm departure without hesitation. i will definitely pick the carlton as my point of stay when next in singapore.

Perfect”

I booked 3 nights in Carlton Hotel Singapore. i have no complain. the room is super spacious, bed so comfortable, no noisy at all. check in and check out time very sufficient time. the bathroom has bathtub, the shower was good. This hotel is very close to City Hall MRT, just alight in the MRT and walk through the Raffles City. i would recommend this hotel to others.

Great Hotel Service Great Location”

Carlton Hotel is situated at the center of Raffles Area! Across the hotel is the Raffles Shopping Center which is also a train stop below. Great shops at Raffles! Chjimes bar and restaurant is also just across carlton hotel, for those who are night party goers, chjimes is the place to be. It is only about 2 mins walk from raffles station to city hall station to take you to citymall. Food, shopping, sightseeing & everything else is very convenient. Hotel rooms are big and very comfortable bed. Very nice comfort room with complete toiletries.

Good value 5 star hotel in Singapore”

Good value for a 5 star hotel located in central Singapore. Sometimes staff were busy and didn't have time to take care of all the guests. Otherwise it is very close to both the esplanade and city hall MRT station and only steps away from the Raffles city mall. Our room was very clean. We would recommend Carlton Hotel and would definitely come back!

A good option for both business and holiday travellers”

The Carlton is primarily a business hotel but offers a lot to other travellers looking for a central base in Singapore. The rooms are a good size and well equipped and maintained. As well as all the usual in room facilities, the Carlton provides a free smart phone in every room. Using this phone guests can access local information and maps as well as make phone calls. A very nice touch and four stars to the staff member who thought of it. The staff are an asset at the Carlton. Due to a flight delay, we arrived at the hotel at 1am. The reception staff were very helpful and had us upstairs in our room in just a few minutes. Location is excellent - next to Raffles City shopping mall and two MRT stations. Recommended