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Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified
Carlton Hotel Singapore - SG Clean Certified

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8.5

Excellent

31,391 reviews

31,391 reviews

Housekeeping816
View241
Shops224
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Long Bar

50 m

Chinese Fan Palms (Livistona chinensis)

50 m

North Bridge Road

60 m

Artfolio Gallery

90 m

Woods & Woods

90 m

Popular landmarks
Singapore Flyer

1.3 km

Sands Skypark Observation Deck

1.4 km

Chinatown

1.8 km

Orchard Road

1.8 km

Cloud Forest

1.9 km

Closest landmarks
Bar & Billiard Room

40 m

Raffles Hotel Arcade

130 m

Gate of Hope

130 m

Creamy Yellow Frangipanis (Plumeria rubra)

130 m

Red Flame (Delonix regia)

140 m

Carlton Hotel Singapore - SG Clean Certified

76 Bras Basah Road, City Hall, Singapore, Singapore, 189558 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

160 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling."

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Exercise area

Swimming pool [outdoor]

Sauna

Spa

This property is in high demand!

74 travelers have booked today.

Value for money8.1
Distance to city center1. Km
Location rating9.2
Nearest airportSeletar Airport (XSP)
Distance to airport13.5 km

Rooms available at Carlton Hotel Singapore - SG Clean Certified

Excellent
Room comfort & quality

8.1

Deluxe King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Club Room - Lounge Access Included
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Double Room with Club Lounge Access and Free Wifi
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Premier Club Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

Does Carlton Hotel Singapore - SG Clean Certified have a hot tub?

Carlton Hotel Singapore - SG Clean Certified does not have a hot tub.

What time is check-in and check-out at Carlton Hotel Singapore - SG Clean Certified?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton Hotel Singapore - SG Clean Certified?

For those who wish to drive their own cars, Carlton Hotel Singapore - SG Clean Certified has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 39 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Carlton Hotel Singapore - SG Clean Certified?

Start your mornings right, with the à la carte and buffet breakfast options offered at Carlton Hotel Singapore - SG Clean Certified. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 39 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Carlton Hotel Singapore - SG Clean Certified?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Carlton Hotel Singapore - SG Clean Certified. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Carlton Hotel Singapore - SG Clean Certified?

On-site venues and convenient event services make Carlton Hotel Singapore - SG Clean Certified an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 590 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Carlton Hotel Singapore - SG Clean Certified?

The closest train, metro, or bus station to Carlton Hotel Singapore - SG Clean Certified is Singapore Mass Rapid Transit (SMRT), 160 m away.

What restaurants are nearby Carlton Hotel Singapore - SG Clean Certified?

Restaurants including Renga-ya, Out of the Pan and Ah Teng’s Bakery are popular in Carlton Hotel Singapore - SG Clean Certified’s neighborhood which is known as City Hall.

What popular shopping places are close to Carlton Hotel Singapore - SG Clean Certified?

Shopping options in Carlton Hotel Singapore - SG Clean Certified’s City Hall neighborhood include Woods & Woods, Artfolio Gallery and Chan Hampe Galleries.

What are popular attractions near Carlton Hotel Singapore - SG Clean Certified?

Guests at Carlton Hotel Singapore - SG Clean Certified can easily visit Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum located in the City Hall area.

What popular natural sightseeing spots are close to Carlton Hotel Singapore - SG Clean Certified?

Carlton Hotel Singapore - SG Clean Certified’s nearby natural sights include Chinese Fan Palms (Livistona chinensis), Common Red-stem Fig (Ficus variegata) and Creamy Yellow Frangipanis (Plumeria rubra) located in the same City Hall area.

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See map

Explore the neighborhood

What people love about Carlton Hotel Singapore - SG Clean Certified

  • 8.4

    Excellent
    Location

    "Worth the money, good location in beras basah, near MRT Station."

    Melvyn

    |

    June 23, 2022

  • 10

    Exceptional
    Location

    "Hotel is conveniently located near to shopping malls, mrt station and more."

    Wendy

    |

    June 23, 2022

  • 8.8

    Excellent
    Cleanliness

    "The facilities in the hotel are good and clean."

    HONGYEON

    |

    June 22, 2022

Property ranking|Compared to 555 Singapore properties
See all rankings
Location score
9.2/10
Room comfort score
8.1/10
Cleanliness score
8.7/10
Overall score
8.5/10
Better than
91
%
of Singapore properties
Better than
88
%
of Singapore properties
Better than
87
%
of Singapore properties
Better than
84
%
of Singapore properties
Overall rating:

8.5

Excellent
31,391 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
Excellent standard hotel in great location
Patricia from Australia
Solo traveler
More about Carlton Hotel Singapore - SG Clean Certified

More about Carlton Hotel Singapore - SG Clean Certified

Carlton Hotel Singapore - SG Clean Certified

Carlton Hotel Singapore - SG Clean Certified, located in Singapore city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Carlton Hotel Singapore - SG Clean Certified help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Singapore is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Carlton Hotel Singapore - SG Clean Certified. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Carlton Hotel Singapore - SG Clean Certified. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Carlton Hotel Singapore - SG Clean Certified. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Carlton Hotel Singapore - SG Clean Certified. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Carlton Hotel Singapore - SG Clean Certified, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Be sure to visit some of the city's popular sights during your stay in Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 1.3 km away. Be sure to visit Sands Skypark Observation Deck located 1.4 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Compared to other accommodations in Singapore, facilities here are rated higher than 90% of them.
Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 90% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

1,225 mentions

Breakfast

1,009 mentions

Internet

618 mentions

Food & Dining

332 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Taxi service

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Daily newspaper
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Streaming movies
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Cafe Mosaic

  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte

Wah Lok Cantonese Restaurant

  • Cuisine: Cantonese
  • Menu: A-la-carte

Tuxedo Café & Pâtisserie

  • Cuisine: European
  • Menu: A-la-carte

Shinji by Kanesaka

  • Cuisine: Japanese
  • Menu: A-la-carte
Location
76 Bras Basah Road, City Hall, Singapore, Singapore, 189558
Exceptional
Location

9.2

Airports

  • Seletar Airport (XSP)
    13.5 km 19 min drive
  • Singapore Changi Airport (SIN)
    17.2 km 19 min drive

Public transportation

  • Singapore Mass Rapid Transit (SMRT)
    160 m
  • City Hall MRT Station
    280 m 3 min walk

Hospital or clinic

  • Medical Clinic
    250 m

Shopping

  • Orchard Road
    1.8 km

Convenience store

  • 7 Eleven
    290 m 1 min drive

Cash withdrawal

  • ATM
    140 m 1 min walk
What's nearby

Popular landmarks

  • Singapore Flyer
    1.3 km
  • Sands Skypark Observation Deck
    1.4 km
  • Chinatown
    1.8 km
  • Orchard Road
    1.8 km
  • Cloud Forest
    1.9 km
  • Gardens By The Bay East
    2.0 km
  • Singapore Botanic Gardens
    4.6 km
  • National Orchid Garden
    4.6 km
  • Night Safari
    13.8 km
  • Singapore Zoo
    13.8 km

Nearby landmarks

  • Bar & Billiard Room
    40 m
  • Long Bar
    50 m
  • Chinese Fan Palms (Livistona chinensis)
    50 m
  • North Bridge Road
    60 m
  • Artfolio Gallery
    90 m
  • Woods & Woods
    90 m
  • Chan Hampe Galleries
    90 m
  • CYC The Custom Shop
    90 m
  • L'ecrin Boutique Singapore
    90 m
  • Loof
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that unaccompanied child check in age should be minimum 18 years old.
  • Wi-Fi/Internet access is available only in certain areas of the property.
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Parking is available at no additional charge. Parking spaces are limited to one per room. Additional spaces will incur additional charges.
  • Hotel club lounges are reserved for guests age 17 years and older during evening cocktail hours. Dress code is smart casual and slippers, flip flops, tank tops, bathrobes, singlets, and gym gear are not permitted.
  • All special requests are subject to availability and additional charges may apply.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1. Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)39 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants3
  • Number of rooms 940
  • Room voltage220
  • Year property opened1988
  • Most recent renovation2015

Parking

  • Daily parking fee39 SGD
Property announcements

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. There will be a cleaning and sanitization fee up to SGD 200. Please contact the property for more information.

Express Check-in is not available until further notice.

Reviews of Carlton Hotel Singapore - SG Clean Certified from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.3
Location9.2
Room comfort and quality8.1
Service8.4
Value for money8.1
High score for Singapore
Rating
9+ Exceptional (5,587)
8-9 Excellent (4,206)
7-8 Very Good (4,792)
6-7 Good (1,623)
<6 Below Expectation (1,245)
Time of the year
Mar - May (4,484)
Jun - Aug (4,749)
Sep - Nov (3,738)
Dec - Feb (4,482)
All guests (25,879)
All room types
All languages

Show reviews that mention 

Showing 17,453 verified guest comments
12345
9.6
Exceptional
Lucas from Singapore
Couple
Premier Room
Stayed 2 nights in January 2017

Highly Memorable CNY Weekend Stay”

I will definitely recommend Carlton Hotel Singapore to my local and overseas friends. We were staying in a Premier Club Room on Level 19. Very comfortable and clean room. Room was spacious. Bed was comfortable and we had a very good rest/sleep for 3 days. We really enjoyed the total privacy and quietness at the Premier Club Lounge on Level 19 (that's only accessible to Premier Club hotel customers). Loved the "prestige" atmosphere in Premier Club Lounge. Excellent for conducting business meetings (very quiet and professional settings). Premier Club room customers can simply check out inside the Premier Club Lounge on Level 19. We can also have late Check-Out Time until 3pm on our Check-Out Day. Excellent. Hotel staff - very professional and helpful and are readily available to help you with your questions. Check-in at the lobby was fast and very efficient. We were able to check into our Premier Club room in less than 5 mins. Location-wise: excellent! Within walking distances from/to City Hall MRT station, to eateries and Raffles City Shopping Mall, South Beach, Swissotel and Fairmont Hotels, Chimjes, Suntec shopping mall, etc. Very centralized location. Very easy and convenient to get around. All in all, I will definitely recommend Carlton Hotel to my overseas friends when they come to Singapore...Thanks!

Reviewed February 01, 2017

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9.0
Exceptional
Paul from United Kingdom
Solo traveler
Stayed 3 nights in March 2013

Gret Hotel and perfect location”

Friendly, Convenient, Comfortable stay

The Carlton is situated beside the famous Raffles Hotel and directly across from Chijmes with its many restaurants and bars in this most unique setting, which up to the 80’s used to be an orphanage. Look out for old pictures of when it operated as an orphanage and ‘The Door of Hope’ directly opposite the Good Shepherd church, one of the oldest in Singapore. Three minutes walk from the hotel you can be in Raffles City shopping mall with access to City Hall MRT station. From Raffles City it is possible to walk along the underground shopping tunnel which leads to the Marina Area and the Concert hall and from there it is a 10 minute walk to the Casino and the iconic Sands Skypark Hotel. I have stayed at the Carlton on many occasions and without doubt it is, for me, the most ideally situated. If however, you just want to chill out then the hotel has all the amenities you will require. The swimming pool is a good size and on the fifth floor it is surprisingly peaceful being in such a central location. The rooms are pleasant and clean and the staff are genuinely helpful and pleasant. The Carlton will be definitely be my preference on my future visits to Singapore.

Reviewed March 08, 2013

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9.0
Exceptional
Ling from Singapore
Group
Executive
Stayed 1 night in December 2012

lovely hotel with great view”

location and room space

My friends and I booked Carlton hotel as part of our xmas staycation and celebration. We were given a free upgrade to the new premier wing. The room has as fantastic view of Marina bay and city hall area. We could see MBS and Singapore Flyer from our room. The room was also extremely spacious that can easily accommodate 8 person. Great if students are holding small scale celebration. The hotel is just next to Raffles Place Shopping Center and 1 minute away from the City Hall MRT station, 10 minutes walk from Bugis and Bras Basah MRT station. Truly assessible in the opinion of a Singaporean and definitely recommended for tourists visiting Singapore. Price was very reasonable booking through agoda at 260sgd a night given that it was xmas eve.

Reviewed December 28, 2012

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10.0
Exceptional
Robin from Indonesia
Business traveler
Deluxe King Bed
Stayed 1 night in April 2018

Value for money + 5 stars ”

Me and my dad went for a business trip. We actually stayed in budget hotel the day before but suddenly we found Carlton hotel was actually priced pretty much the same as the budget hotel we stayed using my agoda points. So we decided to make a sudden hotel change and yes our decision was spot on. The hotel is located just across Raffles City Mall and City Hall MRT (Green and Red Line), very convenient if you choose not to have breakfast at the hotel. The lobby is very crowded with business traveler as well as group traveler i suppose, but then the check in was easy. The room is modern not too small but not too big just about the right size for us, it has separate shower and toilet, comfy bed and the aircon temperature is just right. In conclusion, we will definitely come back either for business purpose or just hanging around in singapore!

Reviewed April 09, 2018

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9.3
Exceptional
Kerry from Australia
Couple
Stayed 2 nights in May 2012

Awesome Hotel, awesome location”

Location, service and a good feeling

the carlton hotel, for us, was central to everything that we wanted to see and do in singapore. raffles hotel right next door (first tnick off our list). about 10 - 15 minute walk down bras basah rd and you hit the sky tower. only a little bit further and you get to marina bay sands where you can (for free) head up and check out the view from their observation deck. note: we paid nothing at night but did hear from other people that they had to buy drinks, which cost plus dollars for two drinks. if you head the other way up bras basah rd, it took us about 10 - 15 mins to orchard rd. plus you are in walking distance to boat quay and clarke quay. if you do not like the heat or walking, there are two mrt train stations close by. we were also able to walk to lau pa sat an awesome hawker food area. cheap and fantastic food and cheap beer. a must for all, even if you are not on a budget. concierge at the carlton was very helpful. always willing to answer your questions and give advice. we got a cab back to changi airport at approx 11.30am and cost $15 singapore dollar. when we arrived they upgraded us to the premium wing but we are not sure if that was a 'true' upgrade. but the room was great!!! we would definitely stay again. the only gripe my husband had was that the razor in the shaving kit was not very good.... but seriously, he should have remembered to bring his own. oh, brekky buffet had a lot of choices, but most hot food was kind of cold by the time we got there at approx 8am . if you value a good hot brekky i can only suggest you get there when it opens. cold hash browns are not yummy... all in all we loved our stay at carlton hotel and would certainly recommend it to friends and family.

Reviewed May 23, 2012

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9.0
Exceptional
Marjorie from Australia
Couple
Deluxe King Bed
Stayed 5 nights in August 2015

Perfect Location”

Location, Transport, Staff

Our stay at the Carlton Hotel, Singapore was excellent. We found the staff very helpful and friendly. The location is excellent and within walking distance to food, transport and shopping outlets. MRT station is a short walk away through Raffles City, as are bus stops on Victoria St. The famous Raffles Hotel is on the opposite corner and across diagonally from Raffles Hotel is Chijmes historic building and restaurants. The only downfall is that a Bay view room does not really afford a view of the bay, yes our room faced the bay but due to other high rise buildings the bay was not within sight. (This was really the only downfall, other than the price of food and refreshments within the hotel). The room was always kept clean and refreshed. $20 taxi fare to Changi Airport Terminal 1. We would stay here again.

Reviewed September 06, 2015

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10.0
Exceptional
Robin from Indonesia
Family with teens
Deluxe King Bed
Stayed 2 nights in August 2018

Exceptional”

Our new favorite hotel to stay in singapore. Not too expesive yet i couldn't say it was affordable but hey it's singapore after all. You can't beat the location as it's located right across Raffles City Mall as well as Citylink that connect you to Suntec City through underground and also City Hall MRT just right below the Mall. The room was ok, not the biggest but fits 3 people. We didn't use the facility but the have swimming pool though. We'll be back to Carlton Hotel next time we are going back to singapore.

Reviewed August 11, 2018

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9.0
Exceptional
Andrew from Indonesia
Solo traveler
Stayed 2 nights in July 2012

Spacious, newly refurbished room, great location”

Location is in the heart of City Hall, spacious room, nice view from higher floor

Carlton is a nice hotel in the middle of City Hall/ Bras Basah area. Lots of local food in the nearby Seah St and Liang Seah St. or if you fancy some international flavours, Chijmes is right beside it, Chijmes is an old cathedral compound turned restaurants/bars centre. The hotel recently went for a facelift and I think they did it nicely, what caught my eyes were the marble flooring on the lobby, they were glistening, really gave off a luxury feel. My check in had a bit of a hiccup though, they couldn't find my reservation from Agoda, then my credit card was declined for some reason (I had to go to the ATM on the next building to get cash for the deposit, they couldn't give me the room first) I was given a 25th floor room, first impression, huge! the room is huge, with a full window overlooking the singapore skyline, very impressive. Nicely sized bathtub, comfortable king sized bed, It's a shame the hotel doesn't have wifi, and the only place to get internet is LAN cable on the desk, with the aircon directly blowing at you. I had to wear my jacket for longer interactions with my laptop. All in all, i enjoyed my stay there, had very good rest, had good food from around the area. If there's something i would complain about, it's the lack of wifi. Oh breakfast was great too, a variety of asian and western breakfast, I love the omelettes the most.

Reviewed July 14, 2012

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10.0
Exceptional
Maria from Philippines
Business traveler
Deluxe King Bed
Stayed 2 nights in January 2017

Luxury service in the city”

Carlton hotel is just steps away from Chjimes, a popular place for casual dining & drinks al fresco or in-restaurant. It's also just steps away from Raffles City Mall and MTR. I like staying in hotels that are spacious and very well maintained. I got that plus more when I came in. Check-in was a breeze, and the front desk staff was superb! I requested for a smoking room with one big bed. She found one which was on the Executive Wing and she upgraded me to it. I was so happy! In the room you are given a mobile phone which you can use around Singapore to make local calls, unlimited data, and unlimited overseas calls to select countries. I'd say I was totally impressed. When my room was beginning to smell like smoke (for a smoker I don't want that though), the staff came to spray my room with room freshener. When I asked if he can leave it so I can spray on my own, he did leave it for me to use. DND is observed, and my bed was fixed every night. This is what I call excellent service. I would definitely recommend this hotel to my colleagues and friends. Thank you Carlton staff. You're the best.

Reviewed February 27, 2017

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10.0
Exceptional
Yen from Malaysia
Couple
Deluxe King Bed
Stayed 4 nights in December 2016

Great location, clean, comfortable, nice staff”

My husband and I stopped over in Singapore for 5 days before returning home from our honeymoon elsewhere. We arrived in Singapore on an early morning flight. Hence, when we reached the hotel, it was still pretty early around 10am-10:30am. We were quite worried that we were not allowed to check in so early, as we desperately needed to sleep after a night flight. But we were surprised with an early check-in and also a room upgrade! The nice guy at the check-in desk (I didn't manage to catch his name) was really friendly and welcomed all guests with great attitude and smile. The room was really comfortable, spacious and clean. As we were there over Christmas, the room next to us was having a midnight party over Christmas eve. We could hear them very loudly and clearly in our room. So we have some reservation in terms of the sound-proof in the room. Nevertheless, when we called the concierge to help to look into the matter, they did send someone up and the party noise did disappear. Location wise - well, don't think anyone could complain about that. Carlton Hotel is really a hotel of 5-star standard.

Reviewed July 04, 2017

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8.7
Excellent
Michelle from Philippines
Family with young children
Stayed 3 nights in February 2013

Very nice hotel for travel with kids and seniors”

location - in the middle of everything, hotel itself and room sizes, customer service

i patted myself on the back as soon as i arrived at the carlton hotel - it was just as grand as it looked in the photos, and how the positive reviews captured all its pluses on the location, room size, pool, etc. 1) the staff were friendly, helpful, especially the concierge who was very patient with me when i asked for sentosa tours on a sunday. i was also pleasantly surprised that the hotel considered my special requests when i booked the rooms online, which was to place us beside each other and at a high floor, and i did not have to call in advance to double check or reiterate my requests. 2) the 2 rooms we booked were big but was just right for all 6 of us traveling. my 2 kids also enjoyed the pool that they had all to themselves as there weren't any kids booked at the hotel it seemed. i especially liked the decks where you can read or just take a nap in. 3) the location of the hotel was just perfect as it is in the middle of everything. my mother-in-law got to explore bugis area just by walking from the hotel, me and my husband were able to go out for drinks late at night just across chijmes and the bars at raffles city centre, and if only we had more time we would have gone to the esplanade and merlion park just by walking. i only wished that they had free wifi in the rooms. they only had it in the lobby, which was always full with people surfing on their gadgets. the other hotels were already offering it, so i hope it won't take long for carlton to follow suit.

Reviewed February 28, 2013

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9.3
Exceptional
Albie from Australia
Solo traveler
Stayed 9 nights in August 2010

Not applicable”

Location, quiet room on level 13, very friendly staff, easy access to airport and public transport
Not applicable

My first ever visit to Singapore and it was better than I would have imagined beforehand. My only other visit to an Asian city was Hong Kong in 1995. Singapore is more relaxed. The staff at Carlton Hotel and other tourist venues/restaurants were very friendly and helpful. I also felt very safe in the area around the Carlton Hotel, even at very late hours of the night. I was in Singapore for a course at Singapore Management University and sincerely hope that I might be able to obtain short term contract work in Singapore in future. It is a very easy and safe city to live in.

Reviewed August 25, 2010

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9.7
Exceptional
Heong from Singapore
Couple
Stayed 2 nights in January 2014

Nothing to disappoint”

Great staff service, Great rooms. Its location is unrivalled.

Carlton Hotel is one of the best in many of the hotels I have stayed in. The friendly staff, clean and comfortable beds is unrivalled. I have many appoints and visits throughout my stay in Singapore. The City Hall MRT station which is truly a stone's throw away made every of my engagement a breeze. Having round trips of 4 to 5 countries in a a space of 7 to 10 days, the quality of bed is of utmost importance to me. Of this I must commend the management for making the right choice for the selection of beds.

Reviewed September 19, 2014

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10.0
Exceptional
giampiero from Italy
Solo traveler
Deluxe King Bed
Stayed 2 nights in December 2019

"Simply the most fantastic experience I've ever had in Singapore. The Carlton Hotel is the Best."”

I arrived night late from Japan. At the time of Check-in I had some fever line and honestly I wasn't feeling well. But Mr. "Shuhune Swaran Sanmugan" took care of me with great professionalism, sensitivity and infinite humanity, till to make my short stay at the Carlton Hotel as comfortable and safe as possible, a Real Dream. Thanks to him, I left without a fever for Italy and I arrived home rested and in good health. "This is what we guests call: Higher level of hospitality. Five stars and more ... Simply fantastic." I am very happy that such a Special and Fantastic Person as Mr. Shuhune Swaran Sanmugan works for the Carlton Hotel and bringing the Good Name of the Hotel higher and higher. I recommend the Carlton Hotel to everyone. Thank you so much for everything Mr. Shuhune Swaran Sanmugan and see you soon at the Carlton Hotel Singapore. With great gratitude, Mr. Giampiero Baghino

Reviewed February 15, 2020

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9.3
Exceptional
Simon from United Kingdom
Solo traveler
Executive
Stayed 2 nights in January 2013

Fantastic place to stay”

my room......i loved it.....oppulent splendour

dear agonda review team, thank you so much. i thoroughly enjoyed my stay at what must be one of the top hotels in singapore. it was only for 2 nights. but i have no hesitation in recommending the carlton for any duration. the hotel was spacious, luxurious, friendly and cool (an essential ingredient in singapore). the hotel was in an ideal place for me, with easy access to the mtr (singapore underground) through the raffles city shopping centre. simon barker ps under food/dining, i gave a middle response because i didn't eat there. but i was impressed that it was possible to see some food being prepared and must say it looked impressive.

Reviewed January 30, 2013

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9.7
Exceptional
Brendan from Australia
Couple
Stayed 8 nights in November 2011

Great location and friendly, helpful staff”

Location, fantastic rooms and friendly staff

the carlton hotel is a fantastic hotel with friendly, helpful staff and good size, well kept modern rooms. the location is ideal to mrt and buses, along with taxis available outside the foyer constantly. it is clean, modern with all available facilities. within walking distance is raffles, chimes restaurants and numerous shopping plazas like raffles city, marina square, bugis junction. i requested late checkout and was offered a 4.00pm departure without hesitation. i will definitely pick the carlton as my point of stay when next in singapore.

Reviewed November 21, 2011

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10.0
Exceptional
elika from Indonesia
Couple
Deluxe King Bed
Stayed 3 nights in June 2017

Perfect”

I booked 3 nights in Carlton Hotel Singapore. i have no complain. the room is super spacious, bed so comfortable, no noisy at all. check in and check out time very sufficient time. the bathroom has bathtub, the shower was good. This hotel is very close to City Hall MRT, just alight in the MRT and walk through the Raffles City. i would recommend this hotel to others.

Reviewed July 07, 2017

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10.0
Exceptional
Maria from Philippines
Couple
Stayed 2 nights in August 2011

Great Hotel Service Great Location”

Big rooms and location

Carlton Hotel is situated at the center of Raffles Area! Across the hotel is the Raffles Shopping Center which is also a train stop below. Great shops at Raffles! Chjimes bar and restaurant is also just across carlton hotel, for those who are night party goers, chjimes is the place to be. It is only about 2 mins walk from raffles station to city hall station to take you to citymall. Food, shopping, sightseeing & everything else is very convenient. Hotel rooms are big and very comfortable bed. Very nice comfort room with complete toiletries.

Reviewed August 23, 2011

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9.6
Exceptional
Hsun from Canada
Couple
Executive
Stayed 3 nights in October 2018

Good value 5 star hotel in Singapore”

Good value for a 5 star hotel located in central Singapore. Sometimes staff were busy and didn't have time to take care of all the guests. Otherwise it is very close to both the esplanade and city hall MRT station and only steps away from the Raffles city mall. Our room was very clean. We would recommend Carlton Hotel and would definitely come back!

Reviewed November 02, 2018

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9.2
Exceptional
Robyn from Australia
Couple
Deluxe King Bed
Stayed 2 nights in June 2016

A good option for both business and holiday travellers”

The Carlton is primarily a business hotel but offers a lot to other travellers looking for a central base in Singapore. The rooms are a good size and well equipped and maintained. As well as all the usual in room facilities, the Carlton provides a free smart phone in every room. Using this phone guests can access local information and maps as well as make phone calls. A very nice touch and four stars to the staff member who thought of it. The staff are an asset at the Carlton. Due to a flight delay, we arrived at the hotel at 1am. The reception staff were very helpful and had us upstairs in our room in just a few minutes. Location is excellent - next to Raffles City shopping mall and two MRT stations. Recommended

Reviewed July 05, 2016

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