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Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel

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7.5

Very good

1,144 reviews

1,144 reviews

View19
Housekeeping15
Breakfast7
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Choco Nuts

50 m

Twin Towers Shopping Mall

80 m

Choitrams

120 m

Abraj Shopping Centre

170 m

Jesco

170 m

Popular landmarks
Dubai Creek

970 m

The Dubai Mall

8.1 km

Dubai Aquarium & Underwater Zoo

8.3 km

Burj Khalifa

8.4 km

The Dubai Fountain

8.6 km

Closest landmarks
Deira Post Office

350 m

Inter-Fitness

390 m

Souk Al Bahar

440 m

Jebel Ali Golf Resort & Spa

440 m

Al Manal Center

450 m

Carlton Tower Hotel

Baniyas Street, Deira, Dubai, United Arab Emirates - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Dubai

Front desk [24-hour]

Airport transfer

Excellent view

240 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

BBQ facilities

Luggage storage

This property is in high demand!

37 travelers have booked today.

Value for money7.4
Distance to city center5.0 Km
Location rating8.3
Nearest airportDubai International Airport (DXB)
Distance to airport6.1 km

Rooms available at Carlton Tower Hotel

Deluxe Room with Creek View
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
The Budget Single Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite City View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Suite Creek View
...
  • Room size: 180 m²/1938 ft²
Enter dates to see prices
Single Deluxe Creek View
...
  • Room size: 170 m²/1830 ft²
Enter dates to see prices
Single Deluxe City View
...
  • Room size: 170 m²/1830 ft²
Enter dates to see prices
Other
...
  • Room size: 170 m²/1830 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Carlton Tower Hotel?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton Tower Hotel?

Carlton Tower Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Carlton Tower Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 36 AED per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Carlton Tower Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Carlton Tower Hotel. There's an additional charge of 50 AED for adults and 68 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Carlton Tower Hotel?

Carlton Tower Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Carlton Tower Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Carlton Tower Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Carlton Tower Hotel?

On-site venues and convenient event services make Carlton Tower Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Carlton Tower Hotel?

Carlton Tower Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Carlton Tower Hotel?

Baniyas Square Metro Station is the closest train, metro, or bus station, about 230 m away from Carlton Tower Hotel.

What restaurants are nearby Carlton Tower Hotel?

Carlton Tower Hotel is located in Deira, famous for good restaurants such as Safari, Al Safadi and Carluccios.

What popular shopping places are close to Carlton Tower Hotel?

Carlton Tower Hotel is located in Deira area which features shopping places such as Dubai Spice Souk, Twin Towers Shopping Mall and Abraj Shopping Centre.

What are popular attractions near Carlton Tower Hotel?

Carlton Tower Hotel is located in Deira area, which is famous for attractions such as Baniyas Square, park deira duabi and Perfume Souq.

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See map

Explore the neighborhood

What people love about Carlton Tower Hotel

  • 10

    Exceptional
    Staff 

    "Professor Muhammad Sorour and Professor Layla are two people who are extremely respectful and polite, and they have a very good reception"

    Ahmed

    |

    October 18, 2022

  • 7.2

    Very good

    "Good hotel."

    Leon

    |

    September 30, 2022

  • 9.2

    Exceptional
    Staff 

    "Very good hotel, nice cooperative staff."

    ATIF

    |

    September 27, 2022

Property ranking|Compared to 3,334 Dubai properties
See all rankings
Location score
8.3/10
Room comfort score
7.4/10
Service score
7.6/10
Value for money score
7.4/10
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
94
%
of Dubai properties
Better than
93
%
of Dubai properties
Overall rating:

7.5

Very good
1,144 reviews
Cleanliness
7.4
Facilities
7.1
Location
8.3
Read all reviews >
What travelers say they love:
Excellent location, very cooperative staff.
ATIF from United Arab Emirates
Business traveler
More about Carlton Tower Hotel

More about Carlton Tower Hotel

Carlton Tower Hotel

Carlton Tower Hotel is the perfect choice for travelers who want to take in the sights and sounds of Dubai. Experience an urban escape in Dubai with a stay at Carlton Tower Hotel, with its exceptional location right in the city center. Carlton Tower Hotel puts numerous activities at your fingertips, with its convenient location just 8.4 km from the Burj Khalifa.
At Carlton Tower Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Carlton Tower Hotel makes it easy to plan your day trips, sightseeing, and more around Dubai.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Carlton Tower Hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Carlton Tower Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Carlton Tower Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Carlton Tower Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Carlton Tower Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Carlton Tower Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 8.5 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 8.0 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Dubai.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

20 mentions

Breakfast

16 mentions

Internet

10 mentions

Swimming Pool

8 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Latvian
  • Malay
  • Nepali
  • Russian
  • Thai
  • Ukrainian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

La marguerite

  • Cuisine: Asian, European, Indian
  • Menu: Buffet, A-la-carte
Location
Baniyas Street, Deira, Dubai, United Arab Emirates
Excellent
Location

8.3

Airports

  • Dubai International Airport (DXB)
    6.1 km 28 min drive
  • Sharjah International Airport (SHJ)
    22.3 km 38 min drive

Public transportation

  • Baniyas Square Metro Station
    240 m 6 min walk
  • Deira Bus Station
    540 m 8 min walk

Hospital or clinic

  • Medeor 24x7 Hospital
    1.1 km

Shopping

  • The Dubai Mall
    8.1 km

Convenience store

  • Circle K
    2.4 km 10 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dubai Creek
    970 m
  • The Dubai Mall
    8.1 km
  • Dubai Aquarium & Underwater Zoo
    8.3 km
  • Burj Khalifa
    8.4 km
  • The Dubai Fountain
    8.6 km
  • Wild Wadi Waterpark
    18.5 km
  • Burj Al Arab
    18.6 km
  • Ski Dubai
    19.9 km
  • Dubai Miracle Garden
    23.9 km
  • Atlantis Aquaventure Waterpark
    23.9 km

Nearby landmarks

  • Choco Nuts
    50 m
  • Twin Towers Shopping Mall
    80 m
  • Choitrams
    120 m
  • Abraj Shopping Centre
    170 m
  • Jesco
    170 m
  • Baniyas Square
    180 m
  • kuwaiti supermarket
    220 m
  • Baniyas Square Metro Station
    240 m
  • Ambest Bags
    240 m
  • Deira Post Office
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Airport transfer fee100 AED
  • Distance from city center5.0 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)50 AED
  • Daily Internet/Wi-Fi fee50 AED

The property

  • Number of restaurants3
  • Number of rooms 158

Parking

  • Daily parking fee36 AED

Reviews of Carlton Tower Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.4
Facilities7.1
Location8.3
Room comfort and quality7.4
Service7.6
Value for money7.4
High score for Dubai
Rating
9+ Exceptional (115)
8-9 Excellent (93)
7-8 Very Good (127)
6-7 Good (72)
<6 Below Expectation (143)
Time of the year
Mar - May (122)
Jun - Aug (126)
Sep - Nov (152)
Dec - Feb (150)
All guests (1,144)
All room types
All languages

Show reviews that mention 

Showing 550 verified guest comments
12345
10.0
Exceptional
Mohammed from Saudi Arabia
Couple
Deluxe Double Bed
Stayed 3 nights in August 2019

Top Choice ”

The hotel is in the heart of the Baniyas Square, Deira, with great Greek view, exceptional location. I booked for 5 nights, and amended to only 3 nights, because of an emergency case to go home, in this occasion, I would express my thanks and appreciations to the duty staff, specially Ms Mary, Ms Rose and Mr. James, for their great support, help and communication with Agoda.com to accept the amendment. I also, appreciate the efforts of the Agoda.com for Their coordination and communication with hotel in this regard.

Reviewed August 17, 2019

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Dear Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded August 19, 2019
Carlton Tower Hotel
10.0
Exceptional
Jaseem from United Arab Emirates
Business traveler
Deluxe Double Bed
Stayed 1 night in December 2020

Excellent ”

Nice and peaceful ... The Reception Staff at day time ... on 25th Dec ... Was so nice .. Did his best to serve the guest perfectly. It’s a very awsum room he gave with creek view. Made a perfect stay .

Reviewed December 26, 2020

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Dear Jaseem, Thank you for choosing to stay at The Carlton Tower Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Ahmad Asaad Director of Rooms

Responded March 06, 2021
Carlton Tower Hotel
10.0
Exceptional
Walter from United Arab Emirates
Couple
Deluxe double Room with City View (1 Double Bed)
Stayed 1 night in July 2022

Best Hotel ”

Thank u Carlton Tower for everything. I will look forward to seeing you guys soon.👍

Reviewed July 13, 2022

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Dear Walter, Let us thank you for staying with us at The Carlton Tower Hotel. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Dubai. Kind regards, Vidya Adams, Cluster Director Of Operations

Responded August 04, 2022
Carlton Tower Hotel
9.6
Exceptional
Simon from Netherlands
Couple
Deluxe Twin Bed
Stayed 2 nights in November 2019

Comfy beds and friendly staff ”

We were traveling through Dubai to another country and stayed here for 2 days. The beds slept really great and helped us a lot with getting rid of our jetlag. The staff was very friendly and helped us get an early morning taxi back to the airport. Overall the hotel is a bit outdated, but the hygiene is good.

Reviewed November 11, 2019

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Dear Simon, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded November 12, 2019
Carlton Tower Hotel
10.0
Exceptional
Mohsin from Pakistan
Couple
Deluxe Double Bed
Stayed 2 nights in February 2022

Amazing”

Very quick service, staff was very kind and helpful. No problems faced.

Reviewed March 01, 2022

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9.6
Exceptional
Mohammed from Saudi Arabia
Solo traveler
Deluxe Double Bed
Stayed 3 nights in June 2022

My number 1 hotel”

It my first choice in Dubai. It was classified as 4 star hotel. My evaluation is not exceeding 3 star . Excellent morning breakfast , friendly staff. Excellent location inside the Baniyas square.

Reviewed June 25, 2022

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10.0
Exceptional
Mr.MUJAHID from United Arab Emirates
Business traveler
The Budget Single Room
Stayed 4 nights in August 2019

Exceptional”

Everything perfect, only issue is, i have 2 cars and only 1 car they allow to park there.

Reviewed August 09, 2019

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Dear Mujahid, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie iting Front Office Manager

Responded August 11, 2019
Carlton Tower Hotel
10.0
Exceptional
SERGEY from Mauritius
Couple
Deluxe Room with City View
Stayed 2 nights in May 2022

No expensive hotel”

Good location comfortable and nice

Reviewed June 18, 2022

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10.0
Exceptional
valiya from United Arab Emirates
Couple
Room Assigned on Arrival
Stayed 2 nights in May 2022

Gud and clean”

Best caring

Reviewed June 01, 2022

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9.6
Exceptional
Mohammed from Saudi Arabia
Business traveler
Deluxe Double Bed
Stayed 1 night in January 2019

Excellent location, friendly staff, great services and facilities ”

Special thanks to Ms Su , the Thai housekeeper , for her great services and attitude.

Reviewed January 20, 2019

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Dear Mr. Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybi Iting Front Office Manager

Responded January 21, 2019
Carlton Tower Hotel
9.6
Exceptional
Ismail from Maldives
Solo traveler
Deluxe Room with City View
Stayed 6 nights in February 2022

Its Good”

The hotel is good, its cleaned, rooms are cleaned everyday

Reviewed February 15, 2022

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9.6
Exceptional
Sheikh from Pakistan
Couple
Stayed 1 night in March 2021

Exceptional”

Very good hotel,Staff is very friendly from top to bottom specialty Mohammad from Egypt 😊

Reviewed March 04, 2021

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Tower Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Ahmad Asaad Director of Rooms

Responded March 06, 2021
Carlton Tower Hotel
9.6
Exceptional
Yussuf from United States
Solo traveler
Deluxe Double Bed
Stayed 4 nights in July 2019

Amazing hotel”

Breakfast is amazing. I enjoyed my stay here and I recommend to anyone.

Reviewed July 11, 2019

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Dear Yussuf, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded July 15, 2019
Carlton Tower Hotel
9.2
Exceptional
ADEL from Kuwait
Business traveler
Deluxe Room with Creek View
Stayed 2 nights in January 2019

Exceptional”

Special thanks and appreciation to Mr. Rami and his Egyptian colleague (I beg your pardon for I don’t recall his name) of the Reception for their warm hospitality and valuable assistance.

Reviewed January 22, 2019

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Dear Adel, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded January 22, 2019
Carlton Tower Hotel
9.2
Exceptional
Shahzad
Solo traveler
Deluxe Double Bed
Stayed 2 nights in December 2018

Better Choice”

Carlton tower was a much better choice although the hotel is old but it has been kept in very good condition

Reviewed May 01, 2019

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Dear Shahzad, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded May 06, 2019
Carlton Tower Hotel
9.2
Exceptional
parkash from United States
Couple
Deluxe Double Bed
Stayed 1 night in April 2021

Exceptional”

Very Good Nice lively n lovely location. For nice Restaurants to shopping of all kinds within walking distances.

Reviewed April 03, 2021

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9.2
Exceptional
anas from Pakistan
Business traveler
Deluxe Double Bed
Stayed 4 nights in July 2019

Enjoyed my trip”

All the things were good the upgraded my room to creek view and also allowed me to check out late

Reviewed July 25, 2019

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Dear Anas, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded July 29, 2019
Carlton Tower Hotel
9.2
Exceptional
Habib from Pakistan
Solo traveler
Deluxe Double Bed
Stayed 1 night in February 2022

Exceptional”

Fast check in. Helpful staff specially Mr Faizan at Reception. One event by poolside was disturbing till mid night made sleepless.

Reviewed March 01, 2022

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8.8
Excellent
Ramon from United Arab Emirates
Couple
Deluxe Double Bed
Stayed 1 night in February 2019

Niki the front desk was so unfriendly.Did not apologize,insisted what she wanted.No customer service”

The hotel ambiance is great.location is good. Staff are good except for Niki the front desk.food from buffet is just ok.facilities is good as well.

Reviewed February 16, 2019

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Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting

Responded February 18, 2019
Carlton Tower Hotel
8.0
Excellent
olly from United Kingdom
Couple
Deluxe Room with Creek View
Stayed 8 nights in June 2019

great hotel ....BUT ”

this is a great hotel with a great location and views ( creek view room. ) of the burj khalifa and dubai creek . The rooms are a good size and clean , but a little worn . Breakfast is adequate and has great staff looking after you . The only MAJOR downside is the pool area which should be their best asset ,but is is in need of some maintenance and the so called lifeguard who does very little except hiding in the cool of the gym ,Also better make sure you can swim because he would never know if you drowned .. they used to offer food and drink at the pool and although you can still get it, it is not offered . they also used to have a bar area after the pool shut but that has stopped .. The other bad point is the pool hours ,after a hot day it would be nice to have a swim and a drink looking at the wonderful views in the evening but the pool area shuts at 7pm , Also do not get the door/concierge staff to get a taxi as they call their friends in who then try to con you ..

Reviewed July 01, 2019

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Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded July 01, 2019
Carlton Tower Hotel
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