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CASA CHUKUM - Hotel Boutique
CASA CHUKUM - Hotel Boutique
a patio area with tables, chairs and umbrellas, CASA CHUKUM - Hotel Boutique in Bacalar
a living room filled with tables and chairs, CASA CHUKUM - Hotel Boutique in Bacalar
a room that has a large mirror on the wall, CASA CHUKUM - Hotel Boutique in Bacalar
Swimming pool [outdoor], CASA CHUKUM - Hotel Boutique in Bacalar
a swimming pool with a penguin on top of it, CASA CHUKUM - Hotel Boutique in Bacalar

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9.6

Exceptional

690 reviews

690 reviews

See map

9.8

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Fuerte de San Felipe 500 m
Cocalitos 1.7 km
Chetumal International Airport 20.6 km
Corozal Airport 33.5 km
Orange Walk Airport 73.5 km
John Greif II Airport 96.0 km
Caye Caulker Airport 111.8 km
Caye Chapel Airport 116.3 km
Philip S. W. Goldson International Airport 127.6 km
Hector Silva Airstrip 162.3 km

CASA CHUKUM - Hotel Boutique

3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mario Villanueva Madrid part of Bacalar, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Game room

Front desk [24-hour]

Check-in/out [express]

Value for money9.5
Distance to city center0.3 km
Location rating9.8

Rooms available at CASA CHUKUM - Hotel Boutique

Queen Room with Garden View
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
King Room with Balcony
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Double Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premium Room, 1 Queen Bed, Non Smoking, Garden View
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at CASA CHUKUM - Hotel Boutique?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to CASA CHUKUM - Hotel Boutique?

    CASA CHUKUM - Hotel Boutique is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, CASA CHUKUM - Hotel Boutique has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Bacalar with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at CASA CHUKUM - Hotel Boutique?

    Wake up to a great buffet breakfast at CASA CHUKUM - Hotel Boutique.

    What is the smoking policy at CASA CHUKUM - Hotel Boutique?

    CASA CHUKUM - Hotel Boutique does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby CASA CHUKUM - Hotel Boutique?

    Restaurants including Los Bacalares are popular in CASA CHUKUM - Hotel Boutique’s neighborhood which is known as Mario Villanueva Madrid.

    See map

    Explore the neighborhood

    What people love about CASA CHUKUM - Hotel Boutique

    • 10

      Exceptional
      Cleanliness

      "So so clean and fresh."

      Paul

      |

      April 5, 2022

    • 10

      Exceptional
      Staff 

      "This hotel is not only super stylish, clean, unique and in a great location, the owners and staff are super sweet and friendly."

      Kait

      |

      April 20, 2021

    • 10

      Exceptional
      Cleanliness

      "The rooms are also very nice and clean, the beds super comfy and the breakfast rich."

      Leonie

      |

      August 18, 2021

    Property ranking|Compared to 246 Bacalar properties
    See all rankings
    Value for money score
    9.5/10
    Location score
    9.9/10
    Service score
    9.5/10
    Cleanliness score
    9.7/10
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    Overall rating:

    9.6

    Exceptional
    690 reviews
    Cleanliness
    9.7
    Facilities
    9.4
    Location
    9.8
    Read all reviews >
    More about CASA CHUKUM - Hotel Boutique

    More about CASA CHUKUM - Hotel Boutique

    CASA CHUKUM - Hotel Boutique

    The range of services provided by CASA CHUKUM - Hotel Boutique ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Bacalar.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
    The hotel is entirely non-smoking, ensuring a clean air environment.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at CASA CHUKUM - Hotel Boutique begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
    CASA CHUKUM - Hotel Boutique promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the solarium. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.


    Reasons to stay here

    This hotel scores higher than 99% of the city's accommodations on value for money
    Past guests rate facilities here higher than 99% of the city's accommodation.
    This hotel's food and dining score higher than 99% of accommodations in the city.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9.4

    Languages spoken
    • English
    • Italian
    • Spanish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Garden
    • Solarium
    • Swimming pool [outdoor]
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [free]
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Elevator
    • Food delivery
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Family room
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Shuttle service
    • Taxi service

    Location

    3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930
    Exceptional
    Location

    9.8

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center0.3 km
    • Travel time to airport (minutes)30
    The property
    • Number of rooms 17
    • Room voltage110
    • Year property opened2019

    Reviews of CASA CHUKUM - Hotel Boutique from real guests

    Provided by verified guests of Agoda
    9.6
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.4
    Location9.8
    Service9.5
    Value for money9.5
    High score for Bacalar
    Rating
    9+ Exceptional (8)
    8-9 Excellent (0)
    7-8 Very Good (0)
    6-7 Good (1)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (3)
    Jun - Aug (1)
    Sep - Nov (2)
    Dec - Feb (3)
    All guests (13)
    All languages
    Showing 9 verified guest comments
    10.0
    Exceptional
    Paul from United States
    Couple
    Deluxe King Room
    Stayed 3 nights in March 2022

    Family warmth in Paradise!”

    Beautiful boutique hotel. Serene inner garden with pool. The giant tree in the garden is beautiful. Hammocks to take deep fat naps. Rooftop deck with a great view of the sunset from the elevated crows nest platform. I enjoyed a great sunset with my fiancé from there. Best part of the hotel is the cleanliness. So so clean and fresh. Location comes a close second. A block from the laguna. Few more blocks to the central square. Blocks from all the great nightlife. Walked everywhere within minutes. they can also help with booking the local tours. The owners are also operators. They are wonderful people including there staff. Would stay again without hesitation.

    Reviewed April 05, 2022

    See room deals

    10.0
    Exceptional
    Madelaine from Canada
    Couple
    Queen Room with Garden View
    Stayed 4 nights in February 2022

    We loved our stay in Bacalar and Casa Chukum.”

    Casa Chukum is full of thoughtful details that really enhance the charm of visiting Bacalar as a whole. The garden and rooftop outdoor spaces are lovely, water and tea are available, the pool is refreshing, the interiors are creatively curated and the staff, owner and her family are helpful and welcoming while allowing you to enjoy and explore at your own pace. The location is fantastic - near the lake access (unfortunately the main municipal balneario was closed due to renovation during our visit), a short walk to the town center and fort and most importantly close to so much great food! Masa Madre is not to be missed! The one downside is the hostel next door keeps super loud bass music going into the early hours in the morning. Once you close all your doors the noise reduction is pretty good, but earplugs might be needed for some people. A white noise app took care of it for me. The space was clean, stylish, comfortable and from arrival to checkout was filled with those little touches that make for a memorable stay. We absolutely recommend Casa Chukum for your Bacalar visit.

    Reviewed February 16, 2022

    See room deals

    10.0
    Exceptional
    Leonie from Germany
    Couple
    King Room with Balcony
    Stayed 2 nights in August 2021

    Best Service ever!”

    We spent 2 nights at Casa Chukum and Deboah, the hotel owner, was the best! She helped us so much in organizing, answered every question patiently and provided outstanding and super friendly service! The rooms are also very nice and clean, the beds super comfy and the breakfast rich. We totally can recommend!!!

    Reviewed August 18, 2021

    See room deals

    10.0
    Exceptional
    Kait from Mexico
    Couple
    Deluxe King Room
    Stayed 2 nights in April 2021

    Best Experience !!”

    This hotel is not only super stylish, clean, unique and in a great location, the owners and staff are super sweet and friendly. I never usually write reviews, but this was such a great overall experience, I had too! Casa Chukum is a wonderful perfect place to stay in Bacalar!

    Reviewed April 20, 2021

    See room deals

    10.0
    Exceptional
    Isabella from United States
    Couple
    King Room with Balcony
    Stayed 2 nights in November 2020

    Best service!”

    This hotel is clean and modern, but by far the best part about it is the amazing service. The people who run it are incredibly helpful and kind. I would recommend this place to anyone staying in Bacalar.

    Reviewed November 30, 2020

    See room deals

    10.0
    Exceptional
    Carmen from Mexico
    Family with young children
    King Room with Balcony
    Stayed 1 night in December 2021

    Excelente atencion y ubicación ”

    Muchas gracias x su atención muchos buenos detalles todo el tiempo super atentos y al pendiente.. El desayuno muy completo!! La ubicación perfecta

    Reviewed December 24, 2021

    See room deals

    6.4
    Good
    Daniela from Mexico
    Couple
    Queen Room with Garden View
    Stayed 1 night in September 2020

    Good”

    Muy muy muy buen servicio❤️

    Reviewed September 30, 2020

    See room deals

    10.0
    Exceptional
    Valérie from Switzerland
    Group
    Queen Room with Garden View
    Stayed 2 nights in January 2023

    Exceptional”

    Je recommence cet hôtel. L'emplacement est super. Les chambres sont très bien. Le personnel est très gentil et attentioné.

    Reviewed January 12, 2023

    See room deals

    10.0
    Exceptional
    Jodie from France
    Couple
    Queen Room with Garden View
    Stayed 2 nights in May 2022

    Parfait”

    Nous avons passé un très agréable séjour à casa Chukum. Les chambres sont propres et spacieuses, le personnel sympa et le petit déjeuner très bon et copieux

    Reviewed June 06, 2022

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