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Castello Hotel
Castello Hotel
Castello Hotel
Castello Hotel
Castello Hotel
Castello Hotel
Castello Hotel

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8.1

Excellent

768 reviews

768 reviews

See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Paradigm Mall Johor Bahru 16.1 km
Danga Bay 21.7 km
KSL City Mall 23.8 km
Legoland Malaysia 24.2 km
Johor Zoo 25.2 km
Arulmigu Sri Rajakaliamman Glass Temple 25.2 km
Sultan Abu Bakar State Mosque 25.5 km
Angry Birds Activity Park 25.7 km
Johor Bahru City Square 25.9 km
Jalan Wong Ah Fook 26.2 km
Nearby landmarks
Klinik Kesihatan Kulai 440 m
Hong Women Specialist Clinic 500 m
Temenggong Seri Maharaja Tun Ibrahim Kulai Hospital 640 m
Indahpura Sports City 660 m
Taman Permainan Jalan Merpati 1.9 km
Super Cowboy 2.7 km
Kulai 2.9 km
Klinik Adham 3.0 km
Putra Sports Complex 3.0 km
IOI Palm Villa Golf & Country Resort 3.1 km

Castello Hotel

No.93 & 94, Jalan Kenanga 29/7, Indahpura , Kulai Jaya, Johor Bahru, Malaysia, 81000 - See map

Conveniently situated in the Kulai Jaya part of Johor Bahru, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Laundry service

Announcements by hotel (1)
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Laundry service

Hair salon

Wi-Fi in public areas

Family room

This property is in high demand!

7 travelers have booked today.

Value for money8.1
Location rating8.3
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport5.5 km

Rooms available at Castello Hotel

Premier Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Family Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Double Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Family Room without Window
...
  • No Windows view
Enter dates to see prices
Deluxe Room without Window
...
  • No Windows view
  • 1 king bed
Enter dates to see prices
Guest Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Castello Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Castello Hotel?

      For those who wish to drive their own cars, Castello Hotel has a car park that's close to the hotel. Parking is free for guests.

      What is the smoking policy at Castello Hotel?

      Castello Hotel does permit smoking in some areas and is not 100% smoke-free.

      See map

      Explore the neighborhood

      What people love about Castello Hotel

      • 8.4

        Excellent

        "Will stay here again"

        Ganaga

        |

        July 3, 2022

      • 9.2

        Exceptional
        Location

        "There is a lot of food stall nearby the hotel."

        Jane

        |

        June 14, 2022

      • 7.6

        Very good
        Staff 

        "Staffs are polite."

        Peng

        |

        June 13, 2022

      Overall rating:

      8.1

      Excellent
      768 reviews
      Cleanliness
      8.3
      Facilities
      7.5
      Location
      8.3
      Read all reviews >
      What travelers say they love:
      Overall it’s a nice experience staying here.
      Haniza from Malaysia
      Family with older children
      More about Castello Hotel

      More about Castello Hotel

      Offering free Wi-Fi access throughout the property, Castello Hotel is conveniently located within a 15-minute drive from Senai Airport. Complimentary parking space is available for guests’ who drive. Elegantly furnished, air-conditioned rooms are fitted with parquet flooring, an electric kettle, a desk and a flat-screen TV with satellite channels. The en suite bathroom comes equipped with towels, hot/cold shower and free toiletries. Castello Hotel operates a 24-hour front desk that can assist guests with their requests throughout the day. Hairdryer is available on request, while elevator is provided for convenience. The hotel is just a 10-minute drive to IOI Mall, the biggest shopping complex in Kulai. The popular Johor Premium Outlets are within a 15-minute drive away, while Legoland and Hello Kitty Land are accessible with a 30-minute drive.

      Show more
      Amenities and facilities
      Very good
      Facilities

      7.5

      Most talked about facilities

      Housekeeping

      16 mentions

      Food & Dining

      1 mention

      Internet

      1 mention

      Car Park

      1 mention

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Malay

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Vending machine

      Cleanliness and safety

      • Anti-viral cleaning products
      • Cashless payment service
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Services and conveniences

      • Air conditioning in public area
      • Contactless check-in/out
      • Convenience store
      • Daily cleaning
      • Dry cleaning
      • Elevator
      • Hair salon
      • Ironing service
      • Laundry service
      • Smoking area

      For the kids

      • Family room

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      Location
      No.93 & 94, Jalan Kenanga 29/7, Indahpura , Kulai Jaya, Johor Bahru, Malaysia, 81000
      Excellent
      Location

      8.3

      Airports

      • Senai International Airport (JHB) - Malaysia
        5.5 km
      • Seletar Airport (XSP) - Singapore
        37.9 km

      Public transportation

      • Kulai
        2.9 km
      • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
        14.5 km

      Hospital or clinic

      • Klinik Kesihatan Kulai
        440 m

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        260 m
      What's nearby

      Popular landmarks

      • Paradigm Mall Johor Bahru
        16.1 km
      • Danga Bay
        21.7 km
      • KSL City Mall
        23.8 km
      • Legoland Malaysia
        24.2 km
      • Johor Zoo
        25.2 km
      • Arulmigu Sri Rajakaliamman Glass Temple
        25.2 km
      • Sultan Abu Bakar State Mosque
        25.5 km
      • Angry Birds Activity Park
        25.7 km
      • Johor Bahru City Square
        25.9 km
      • Jalan Wong Ah Fook
        26.2 km

      Nearby landmarks

      • Klinik Kesihatan Kulai
        440 m
      • Hong Women Specialist Clinic
        500 m
      • Temenggong Seri Maharaja Tun Ibrahim Kulai Hospital
        640 m
      • Indahpura Sports City
        660 m
      • Taman Permainan Jalan Merpati
        1.9 km
      • Super Cowboy
        2.7 km
      • Kulai
        2.9 km
      • Klinik Adham
        3.0 km
      • Putra Sports Complex
        3.0 km
      • IOI Palm Villa Golf & Country Resort
        3.1 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00
      Property announcements

      Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

      Reviews of Castello Hotel from real guests

      Provided by verified guests of Agoda
      8.0
      /
      10
      Cleanliness8.3
      Facilities7.5
      Location8.3
      Room comfort and quality7.3
      Service8.3
      Value for money8.1
      High score for Johor Bahru
      Rating
      9+ Exceptional (51)
      8-9 Excellent (22)
      7-8 Very Good (41)
      6-7 Good (15)
      <6 Below Expectation (28)
      Time of the year
      Mar - May (30)
      Jun - Aug (31)
      Sep - Nov (35)
      Dec - Feb (61)
      All guests (431)
      All room types
      All languages

      Show reviews that mention 

      Showing 157 verified guest comments
      12345
      9.6
      Exceptional
      Sufian from Malaysia
      Family with teens
      Family Room
      Stayed 1 night in July 2020

      Small but compacts. We love it. Easy to find food and near the shopping mall. Feel save from covid.”

      Actually the first day in Kulai we stay in other recommended hotel. It’s spacious but we feel empty so we change to Castello. We didn’t get the room that we booked due to air conditioning problems but the management quickly gives us options For another rooms that satisfied us with a little bit of cost additional. The staff very friendly and helpful. This hotel follow sop for covid prevention. Sanitizer and mask provided at the entrance and tissues paper provided in the lift. The rooms clean and tidy. All facilities in good conditions. We recommended this hotel to others and insyaAllah we will stay again if we go to Kulai.👍🏻

      Reviewed July 05, 2020

      See room deals

      10.0
      Exceptional
      Nur from Malaysia
      Family with teens
      Family Room
      Stayed 1 night in October 2019

      Cosy”

      We booked family room, amenities were perfect, they even provide iron, ironing board and prayer mat (didn't expect that). Water dispenser was there also. You can park anywhere near the hotel and coupon ticket was given for free. Everything was perfect! Oh and it was my birthday the time we checked in, the reception staff even wish my birthday..truly made my day.Thank you Castello.

      Reviewed October 22, 2019

      See room deals

      9.3
      Exceptional
      THERESA from Malaysia
      Family with teens
      Family Room
      Stayed 1 night in December 2015

      Clean & comfortable, VALUE FOR MONEY”

      Clean, comfortable and friendly staff

      Very satisfactory. The night before we checked in this hotel, we were stayed at a 4 Star Hotel and it were much not as comfort as Castello, seriously.

      Reviewed December 22, 2015

      See room deals

      9.6
      Exceptional
      Choi from Malaysia
      Group
      Family Room
      Stayed 1 night in December 2017

      Great location & Clean room & Good Price”

      I booked a family room for 3 adults, the room is cozy and very comfortable. Since 3 of us are allergic to dusts, so normally I will bring my own antibacterial wet tissue to clean the room & toilet myself before using. Surprisingly, everything in the room is so clean that you couldn't find anything dirty on the wet tissue! The location is great, it is just 10 mins drive to Johor Premium Outlet (JPO) and just taking a few mins walk, you can find a wide range of restaurants such as malay cuisine, western cuisine, cafe, korean cuisine, chinese cuisine and indian cuisine etc.

      Reviewed December 28, 2017

      See room deals

      7.6
      Very good
      Nouyi from Malaysia
      Business traveler
      Superior Queen Room
      Stayed 1 night in September 2019

      Overall good”

      Good location if you are visiting Kulai. Eateries within walking distance. Aeon is nearby. Room is clean with standard amenties. No cafe in the hotel but there's a vending machine that sells biscuits, canned drinks and small badic items, like phone cable and razor. Street is quiet in the morning, dim sum shop next to the hotel, not bad, open from Wednesday to Sunday. Very lively at night, a Chinese food court across, a mamak next door and some restaurant within 5 mins walking distance. Quiet after 11pm, so not bad. Have stayed twice, and will come back if visiting Kulai.

      Reviewed September 11, 2019

      See room deals

      10.0
      Exceptional
      Syareny from Malaysia
      Family with young children
      Family Room
      Stayed 1 night in July 2020

      THE BEST HOTEL”

      if I go to Kulai, I will stop to spend the night here. Various facilities are available here. Friendly staff service.

      Reviewed August 05, 2020

      See room deals

      10.0
      Exceptional
      WONG
      Group
      Superior Queen Room
      Stayed 1 night in August 2019

      Good location and secured.”

      Stayed one night. Location is good with plenty of eateries within walking distance. AEON Mall is justwithin 10mins walk. Came back after dinner and shopping and access into hotel is via room card at entrance of hotel with a security guard on duty. Room is sufficienly big, clean and amenities provided. RECOMMENDED.

      Reviewed August 19, 2019

      See room deals

      8.3
      Excellent
      Oh from Singapore
      Family with young children
      Family Room
      Stayed 1 night in March 2016

      Cosy, comfortable and good location”

      Clean room, good location, value for money

      We arrived late in the hotel, and was caught by surprise that we were not booked under Agoda. We were told to pay up for the room as there was no money received from Agoda. However, we had a room reserved under Booking.com. Checking in wasn't that pleasant as staff doesn't look polite and nice. After some time, I then realized that it was the character of the staff that was a rush rush guy. He was very pleasant and nice. The room was nice and clean, without window. We had a Family room, a queen and a single beds. And there was still space for us to move around. I would come back if I am planning a break.

      Reviewed March 21, 2016

      See room deals

      9.6
      Exceptional
      mohd from Malaysia
      Business traveler
      Premier Double Room
      Stayed 4 nights in February 2020

      good place”

      good place, room tidy and neat. love the room and location. near to shopping mall or restaurant within walking distance. there is mykori just beside the hotel. i stay with family. if there is swimming pool is much better.

      Reviewed March 02, 2020

      See room deals

      10.0
      Exceptional
      Alice from Singapore
      Group
      Superior Twin Room
      Stayed 2 nights in March 2018

      Comfortable rooms!”

      Very clean room. Great location. People are friendly and easy to talk to. The manager is kind and caring. Price is reasonable. Will come again.

      Reviewed March 15, 2018

      See room deals

      6.4
      Good
      Marvin from Malaysia
      Solo traveler
      Superior Queen Room
      Stayed 1 night in December 2019

      Above average hotel ”

      Castello is a decent place to stay and hotel reception was ok. They have no F&B service, so not sure why it is called a hotel. The downside is that is not so well served by taxis or ride services (i.e., Grab).

      Reviewed March 13, 2020

      See room deals

      8.4
      Excellent
      Kamal from Malaysia
      Couple
      Superior Queen Room
      Stayed 1 night in November 2016

      Value for money”

      You get what you pay for - a place to sleep. Room is small but clean. Can park in front of hotel with security guard watching overnight. Walking distance to restaurant and shopping mall

      Reviewed April 27, 2017

      See room deals

      7.6
      Very good
      Ahmad from Malaysia
      Family with young children
      Deluxe Double Room
      Stayed 1 night in April 2016

      Clean. Value for money”

      Super in cleanliness. Worth ur money for rm150 can get king size bed. Nice interior decoration. Free wifi and quite fast. Just 10mins from johor premium outlet

      Reviewed May 02, 2016

      See room deals

      8.0
      Excellent
      Siew from Malaysia
      Business traveler
      Superior Queen Room
      Stayed 4 nights in January 2018

      Comfortable Stay”

      Near to Johor Premium Outlets. Stayed 5 nights. Clean and comfy bed. Friendly staff.

      Reviewed January 16, 2018

      See room deals

      7.3
      Very good
      wong from Malaysia
      Business traveler
      Superior Queen Room
      Stayed 1 night in July 2015

      Castello Hotel”

      rooms, location,bed

      everythigs was fine except this is transfer to booking.com and need to pay money during check it. I am booked it for my staff and they didn't bring enough money they as we always paid by agoda already and they just check it. Internal of this hotel is good and comfortable. surrounded have many foods stall which easy to look for foods.

      Reviewed January 15, 2016

      See room deals

      10.0
      Exceptional
      Chin from Malaysia
      Business traveler
      Premier Double Room
      Stayed 3 nights in September 2019

      Value for Money”

      Knowing how much you going to pay is important and I would say the price paid is worthy for what I had during the stay.

      Reviewed October 07, 2019

      See room deals

      6.0
      Ying from Singapore
      Family with teens
      Superior Queen Room
      Stayed 1 night in February 2019

      Above average”

      The staff are all polite and friendly, making us feel very welcomed. There is even a vending machine at the lobby, so you don’t need to worry about getting hungry as you can grab a cup noodle or snacks from there. However, as it is a very small hotel, they do not have their own restaurant, but it is not a major issue for me. Location wise, it is very accessible. Though they do not have their own carpark, there is a guard on duty to ensure your car is safe within their area. It can be very noisy from the cars on the street and people slamming the doors in the hotel (door is too tight i guess?). Not very soundproof. It was a rather unplesant experience as i was doing my assignment and often interrupted by the slamming noises, whereas my father was unwell and trying to take a nap in the afternoon, but was often awaken by the slamming noises. (Maybe because it is the peak check in time?) Overall I would still find it value for money as the staff are friendly and hotel is clean.

      Reviewed February 08, 2019

      See room deals

      7.2
      Very good
      Zachary from Malaysia
      Business traveler
      Superior Queen Room
      Stayed 1 night in October 2019

      A bit pricey for a normal standard hotel”

      I think its an old hotel with facilities run down. However the price is a bit high for the standard they offer.

      Reviewed October 24, 2019

      See room deals

      6.7
      Good
      Wendy from Malaysia
      Business traveler
      Deluxe Double Room
      Stayed 2 nights in November 2015

      Excellent service by Naim Wahab”

      Staff Service

      I booked this hotel but due to some error, my bookings were cancelled. I was without a room at 7.30pm with no where to go ! Then the reception, Naim Wahab helped me to call and check for hotels nearby and helped me booked Palazzo Hotel instead. I told him I am grateful for that but as I do not have a transport to go over to another hotel, he offered to drive me there after his shift finishes at 8pm. it was indeed a pleasant experience as even though i did not stay here, but I do hope to come back to this wonderful service one day.

      Reviewed November 24, 2015

      See room deals

      8.8
      Excellent
      Ho from Malaysia
      Couple
      Superior Queen Room
      Stayed 1 night in January 2018

      reasonable price”

      absolutely fair and reasonable price

      Reviewed February 07, 2018

      See room deals

      12345
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