Celyn Hotel City Mall
Celyn Hotel City Mall
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10.0
Exceptional

"Friendly staffs, clean room, nice shower."

FATIMAH

|

April 19, 2018

Standard Celyn Hotel City Mall
Standard
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Lobby Celyn Hotel City Mall
Lobby
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Bathroom Celyn Hotel City Mall
Bathroom
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Bathroom Celyn Hotel City Mall
Bathroom
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See map Celyn Hotel City Mall
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Very good
Location
7.4
See all 6 photos Celyn Hotel City Mall
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What guests are saying:
good and clien
Datu from Malaysia
Couple
So easy to get something to eat and buy since the restaurant and supermarket only few steps away! But my husband is been bite by some sort of mites/bug when he was sitting on the chair in the room.
wong from Malaysia
Family with young children
location was good, easy to find food. just need to improve the water heater.
chin from Malaysia
Couple
The staffs are friendly and accommodating yet the cleanliness are not maintained.
Warren from Philippines
Group
Its a very nice hotel with friendly staff 😃
Norhidayati from Brunei Darussalam
Couple
Absolutely loved my stay here. Friendly staffs, clean room, nice shower. Next to a small shopping mall. Easy to buy groceries from Giant. Easy to get transportation.
FATIMAH from Malaysia
Business traveler
Comfy bed and good wifi
Pui from Malaysia
Business traveler
I love the spacious room. The tv channels are clear compared to a few hotels i had been before. Good location and many eateries nearby. Quiet far for the city for those who come without a car. Recommended!
Nanie from Malaysia
Couple
friendly.
POH from Malaysia
Business traveler
Everything was good on our stay. Food were generous. The only thing is, please put a feet towel in room. It getting wet and slippery after using the toilet.
Fadzillah from Malaysia
Family with young children
Very good
From 1355 reviewsSee what guests said
7.1
/
10
Very good value for money
7.4
Recommended by 82% of guests
Value for money7.4
Location rating7.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.4 km
  • Airport transfer

  • Air conditioning

  • Laundry service

  • Safety deposit boxes

Select your room
This property is in high demand!Last booked 8 hours ago
Standard
Standard
...
  • Room size: 19.42 m²/209 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 25.36 m²/273 ft²
  • City view
  • 2 single beds or 1 double b...
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Family
Family
...
  • Room size: 36.79 m²/396 ft²
  • City view
  • 1 single bed and 1 queen be...
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Double Superior
Double Superior
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  • Shower
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Double or Twin DELUXE - BED AND BREAKFAST
Double or Twin DELUXE - BED AND BREAKFAST
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    Triple
    Triple
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      Luxury Room Shared Bed
      Luxury Room Shared Bed
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        Basic Family
        Basic Family
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          Basic
          Basic
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            Single (Shared Bathroom)
            Single (Shared Bathroom)
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              What people love about the property

              • 6.8
                Good

                "Overall its a good hotel, value for money."

                King

                |

                January 4, 2017

              • 8.0
                Very good

                "Good location"

                Teck S.

                |

                August 8, 2016

              • 8.8
                Excellent

                "The room was clean and suited my own small family."

                Fairuz

                |

                November 8, 2017

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              More about Celyn Hotel City Mall

              More about Celyn Hotel City Mall

              9.6
              Exceptional

              "Everything was good on our stay."

              Fadzillah

              |

              December 25, 2017

              An overview

              Set in Kota Kinabalu, Celyn Hotel City Mall is located along the Lintas Road, one of the main highways from the international airport. Close to the city center, international airport, and Sabah Golf and Country Club, this hotel is an ideal base for visitors to the city. The rooms are decked out in a contemporary style and readily equipped with modern conveniences like a plasma TV, broadband Internet access, and cable channels. Guests can sample delicious food at the hotel's Celyn Café with a wide selection of Asian and Western dishes as well as a range of beverages and desserts.

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

              8.4
              Excellent

              "Great location, clean room with budget price."

              POH K.

              |

              November 4, 2017

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Real reviews from real guests

              Agoda Reviews (1355)Booking.com Reviews (200)
              7.1
              /
              10
              Cleanliness7.0
              Facilities6.6
              Location7.4
              Room comfort and quality7.2
              Service7.3
              Value for money7.4
              Provided by verified guests of Agoda
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              All guests (1355)
              All room types

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              Showing 910 verified guest comments
              12345
              8.4
              Excellent
              Enoch from Malaysia
              Family with teens
              Deluxe
              Stayed 1 night in December 2018
              TAKE NOTE! The are 2 Celyn Hotels at KK so make sure you book the right one!!!”
              There are two Celyn hotels in KK where the older one is located right in the heart of town walking distance to the waterfront jetty etc while the newer one is located next to City Mall about 10 minutes drive from the waterfront jetty. The address on Agoda is misleading since it only states the address of the older outlet located in town. I ended up going to the wrong hotel and was told I'm not the only guest to make the mistake. The offered to switch my booking with a nominal RM 10 fee per room but we didn't take up the offer since the lifts at the older Celyn hotel in town near the waterfront were not working at that time and the stairway and corridoor was quite dirty since it's a shared premise. I drove over to the other Celyn hotel outlet at City Mall which is much newer and cleaner but you will need your own transportation to move around.
              Reviewed January 05, 2019
              8.8
              Excellent
              Nicholas from Malaysia
              Family with young children
              Standard
              Stayed 1 night in September 2018
              need improvement”
              focus more CLEANLINESS on Toilet/Bathroom others is no problem.. what i can suggest is, put more PERFUME to make the room and bathroom fragrant.. so we are customer can enjoy the fresh or good smell..! i have stay here for many times, only today i give a comment because i need Celyn Hotel make a improvement and make customer satiesfied when staying here.
              Reviewed September 23, 2018
              8.4
              Excellent
              Suzanah from Brunei Darussalam
              Solo traveler
              Standard
              Stayed 2 nights in August 2018
              Good Location”
              I was having a training which was only a walking distance from the hotel. The Mall was only a few steps away which I love most. Staff were ok. Room cleanliness could be better, my fridge were not working but it's ok for me as I was not using it, yet overall it was a good place to stay.
              Reviewed August 21, 2018
              7.6
              Very good
              fherra from Malaysia
              Couple
              Standard
              Stayed 1 night in January 2019
              So far so good”
              Nothing bad
              Reviewed January 07, 2019
              10.0
              Exceptional
              Datu from Malaysia
              Solo traveler
              Deluxe
              Stayed 1 night in November 2018
              good”
              the best
              Reviewed December 24, 2018
              8.8
              Excellent
              Nanie from Malaysia
              Couple
              Standard
              Stayed 2 nights in January 2018
              Value for money”
              I love the spacious room. The tv channels are clear compared to a few hotels i had been before. Good location and many eateries nearby. Quiet far for the city for those who come without a car. Recommended!
              Reviewed January 25, 2018
              5.6
              SHIRLEY from Malaysia
              Group
              Standard
              Stayed 4 nights in December 2018
              Above average”
              The hotel was not well maintained. The cleanliness inside the room should be upgraded. The towels were not in good condition. The aircon was not functioning well.
              Reviewed December 28, 2018
              3.6
              LAI from Malaysia
              Family with teens
              Standard
              Stayed 3 nights in December 2018
              Good for location”
              Good for location..near with shopping mall.
              Reviewed December 27, 2018
              6.8
              Good
              Ping from Malaysia
              Business traveler
              Deluxe
              Stayed 4 nights in December 2018
              Hotel needs renovation ”
              Overall is OK but hotel is a bit old. Carpet on walkway to hotel room is smelly, bath towel also a bit dirty.
              Reviewed December 23, 2018
              3.6
              Teo from Malaysia
              Solo traveler
              Deluxe
              Stayed 1 night in October 2018
              Very bad experience, first time ever in my life checkin to a hotel with very bad trashy smell.”
              Room looks clean but has very bad trashy smell. Cannot get refund even I just check in to there for like half hour. Even they do arrange changing me to a twin single bed room but still have the bad smell as my nose is really sensitive, Couldn’t stand for the bad smell. Really bad experience.
              Reviewed October 15, 2018
              4.4
              Tan from Malaysia
              Family with young children
              Family
              Stayed 2 nights in October 2018
              Smelly room & dirty toilet”
              I stayed 2 nights with 2 children below 5. Get .a family room for space. Yes the room is spacious for family room but the moment you entered the room it was really, really smelly. Aircond was in bad condition, it's took forever to get cold & get stuffy time to time. The toilet is not clean, you wall has mold stains & the floor is always wet due to stagnant water on the floor. If not because of location, I wouldn't suggest anyone to stay in this hotel. I am sorry, breakfast sucks too.
              Reviewed October 10, 2018
              4.8
              Rebecca from Australia
              Couple
              Standard
              Stayed 2 nights in September 2018
              Other options are better”
              Whilst the staff weee accommodating they could only offer a room without a window. The room was adequate but the location is in a run down area of town. Better to pay more money and stay in the back packer area around the Sabah Touts Office. It has a lovely vibe.
              Reviewed September 09, 2018
              7.2
              Very good
              Aslie from Malaysia
              Family with young children
              Standard
              Stayed 2 nights in August 2018
              Good accommodation and cheap hotel to stay for short holiday”
              Generally the hotel is a good bargain but there are some minor setbacks during our stay. 1) access road to the mall/hotel was terribly congested as there were too many cars; shoppers going into/out the mall's parking area. NOT recommended to go there during 1.00 to 5.00pm. Parking spaces were also fully occupied. 2. The aisle, once you've gotten on the 2nd floor, was having unpleasant smell. 3. No floor mat at the bath room door and very slippery when u get out frm the bathroom 4. Aircond was smelly. And checked the filter was dirty and full of dust. I had to clean it myself as it was almost midnite to call the technician.
              Reviewed August 23, 2018
              10.0
              Exceptional
              Datu from Malaysia
              Solo traveler
              Standard
              Stayed 2 nights in December 2018
              good hotel”
              the best hotel
              Reviewed December 08, 2018
              8.4
              Excellent
              Lailatul from Malaysia
              Business traveler
              Standard
              Stayed 1 night in December 2018
              Good stay but scary loction”
              The room was okay, the frontdesk staff is really friendly and helpful. But when you travel alone the location is quite scary to park a car.
              Reviewed December 04, 2018
              8.4
              Excellent
              Wan from Malaysia
              Solo traveler
              Standard
              Stayed 1 night in November 2018
              Nice place to stay”
              Cozy hotel located right next to a mall
              Reviewed December 02, 2018
              9.2
              Exceptional
              MURNIATI from Malaysia
              Business traveler
              Standard
              Stayed 1 night in November 2018
              spacious and clean”
              the toilet door cannot be shut properly.
              Reviewed November 22, 2018
              10.0
              Exceptional
              Datu from Malaysia
              Couple
              Standard
              Stayed 1 night in July 2018
              good hotel”
              the best hotel
              Reviewed October 30, 2018
              10.0
              Exceptional
              Datu from Malaysia
              Solo traveler
              Standard
              Stayed 1 night in October 2018
              clien hotel”
              yes very good
              Reviewed October 30, 2018
              9.6
              Exceptional
              fherra from Malaysia
              Couple
              Standard
              Stayed 1 night in October 2018
              everything good”
              Friendly staff..
              Reviewed October 30, 2018
              12345
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              Celyn Hotel City Mall
              |Very good 7.1
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              • Very good location
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