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Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)
Centara Koh Chang Tropicana Resort  (SHA Extra Plus)

Removed from saved list

8.4

Excellent

2,043 reviews

2,043 reviews

Breakfast27
Beach27
Housekeeping24
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Ban Chang Thai - Elephant Camp 1.4 km
Kai Bae Beach 2.1 km
Klong Plu Waterfall 2.3 km
Mu Ko Chang National Park View Point 2.9 km
White Sand Beach 5.6 km
Ban Kwan Chang 7.7 km
Nearby landmarks
Klong Prao Beach 270 m
Baan Zen Waterfront Retreat 320 m
Pharmacy Organic Shop 330 m
Ko Chang International Clinic 430 m
Khlong Prao Temple 550 m
Bigelk Steak House 560 m
Koh Chang Dental Clinic 810 m
Kaew Udon Restaurant 960 m
The Tropicana Spa 990 m
Viman Spa 1.1 km

Centara Koh Chang Tropicana Resort (SHA Extra Plus)

26/3 Moo 4, Klong Prao Beach, Koh Chang, Thailand, 23170 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Klong Prao Beach, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Klong Plu Waterfall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Koh Chang

Front desk [24-hour]

Airport transport

Excellent breakfast

Inside city center

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Swimming pool [indoor]

Kids club

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Koh Chang every 7 minutes on Agoda.com
Value for money8.2
Location rating8.7
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport26.3 km

Rooms available at Centara Koh Chang Tropicana Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.4

Premium Deluxe Cabana Garden View - King
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Cabana Garden View - King
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Premium Deluxe Cabana Garden View - Double Double
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 double beds
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Cabana Garden View - Twin
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 single beds
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Superior Garden View - Twin
...
  • Balcony/terrace
  • Shower
  • 2 single beds & 2 single be...
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Junior Suite Garden View - King
...
  • Balcony/terrace
  • Shower
  • 1 double bed
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Deluxe Garden View - King
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Cabana Ocean View - Double Double
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 double beds
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Premium Deluxe Cabana
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
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Deluxe Garden Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Centara Koh Chang Tropicana Resort (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Centara Koh Chang Tropicana Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Koh Chang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Wake up to a great buffet breakfast at Centara Koh Chang Tropicana Resort (SHA Extra Plus).

What are my dining options at Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Centara Koh Chang Tropicana Resort (SHA Extra Plus) features an on-site restaurant for your dining convenience.

What is the smoking policy at Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Centara Koh Chang Tropicana Resort (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Restaurants including Blue Lagoon Restaurant, Sea Breeze Restaurant & Bar and Tonsai Restaurant are popular in Centara Koh Chang Tropicana Resort (SHA Extra Plus)’s neighborhood which is known as Klong Prao Beach.

What popular shopping places are close to Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Shopping options in Centara Koh Chang Tropicana Resort (SHA Extra Plus)’s Klong Prao Beach neighborhood include Chamois Collection.

What are popular attractions near Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Guests at Centara Koh Chang Tropicana Resort (SHA Extra Plus) can easily visit Khlong Prao Temple, The Tropicana Spa and Viman Spa located in the Klong Prao Beach area.

What popular beaches are close to Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Guests at Centara Koh Chang Tropicana Resort (SHA Extra Plus) can easily visit Khlong Prao Beach, Klong Prao Beach and Chai Chet Beach in the Klong Prao Beach area.

What popular natural sightseeing spots are close to Centara Koh Chang Tropicana Resort (SHA Extra Plus)?

Centara Koh Chang Tropicana Resort (SHA Extra Plus)’s nearby natural sights include Klong Plu Waterfall, Ban Chang Thai - Elephant Camp and Khlong Nonsi Waterfall located in the same Klong Prao Beach area.

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Explore the neighborhood

What people love about Centara Koh Chang Tropicana Resort (SHA Extra Plus)

  • 10

    Exceptional

    "We loved it!"

    Mylene

    |

    July 29, 2022

  • 10

    Exceptional

    "We love Centara hotels, very good value for the money, nice and calm!"

    Mylene

    |

    July 29, 2022

  • 9.2

    Exceptional

    "A special thank you to the reservations team, the front office team, the housekeeping team, the FnB team, the GM and Khun On from events."

    Atchara

    |

    June 27, 2022

Overall rating:

8.4

Excellent
2,043 reviews
Cleanliness
8.6
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
A lovely hotel to relax and enjoy the holiday!
S from Thailand
Couple
More about Centara Koh Chang Tropicana Resort  (SHA Extra Plus)

More about Centara Koh Chang Tropicana Resort (SHA Extra Plus)

Centara Koh Chang Tropicana Resort (SHA Extra Plus)

Enjoy your best urban adventure ever at Centara Koh Chang Tropicana Resort (SHA Extra Plus), with its special, travel-minimizing location right in the city center, allowing you more time to see all that Koh Chang has to offer.
All offerings provided by Centara Koh Chang Tropicana Resort (SHA Extra Plus) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Koh Chang is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Centara Koh Chang Tropicana Resort (SHA Extra Plus). For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Centara Koh Chang Tropicana Resort (SHA Extra Plus). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Centara Koh Chang Tropicana Resort (SHA Extra Plus). A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Centara Koh Chang Tropicana Resort (SHA Extra Plus), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports and diving. Fun in the water is easy with aquatic activities available, like canoes.
Challenge your travel group members or other guests to competitive fun, with the hotel's dart board, ping-pong table and yoga room. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Koh Chang. Chill out in the beach or just watch the waves on warm days at White Sand Beach located 7.8 km away. Don't forget to stop by the most iconic landmark in the area, the famous Mu Ko Chang National Park View Point just 2.9 km away.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Beach

25 mentions

Breakfast

18 mentions

Swimming Pool

18 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Khmer
  • Lao
  • Russian
  • Thai

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Complimentary drinking water
  • Iron and ironing board
  • Mini bar
  • Phone
  • Refrigerator
  • Shower
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
Restaurants on site

Sea Breeze Restaurant

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte

Lobby Bar

  • Cuisine: International, Thai
  • Menu: Buffet
Location
26/3 Moo 4, Klong Prao Beach, Koh Chang, Thailand, 23170
Excellent
Location

8.7

Airports

  • Trat Airport (TDX) - Thailand
    26.3 km
  • Battambang Airport (BBM) - Cambodia
    153.8 km

Hospital or clinic

  • Pharmacy Organic Shop
    330 m

Shopping

  • White Sand Beach Night Food Market
    7.0 km

Convenience store

  • 7 Eleven
    450 m
What's nearby

Popular landmarks

  • Ban Chang Thai - Elephant Camp
    1.4 km
  • Kai Bae Beach
    2.1 km
  • Klong Plu Waterfall
    2.3 km
  • Mu Ko Chang National Park View Point
    2.9 km
  • White Sand Beach
    5.6 km
  • Ban Kwan Chang
    7.7 km

Nearby landmarks

  • Klong Prao Beach
    270 m
  • Baan Zen Waterfront Retreat
    320 m
  • Pharmacy Organic Shop
    330 m
  • Ko Chang International Clinic
    430 m
  • Khlong Prao Temple
    550 m
  • Bigelk Steak House
    560 m
  • Koh Chang Dental Clinic
    810 m
  • Kaew Udon Restaurant
    960 m
  • The Tropicana Spa
    990 m
  • Viman Spa
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of bars/lounges2
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 157

Reviews of Centara Koh Chang Tropicana Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.5
Location8.7
Room comfort and quality8.4
Service8.6
Value for money8.2
High score for Koh Chang
Rating
9+ Exceptional (323)
8-9 Excellent (163)
7-8 Very Good (190)
6-7 Good (48)
<6 Below Expectation (83)
Time of the year
Mar - May (281)
Jun - Aug (160)
Sep - Nov (156)
Dec - Feb (210)
All guests (1,411)
All room types
All languages

Show reviews that mention 

Showing 807 verified guest comments
12345
8.4
Excellent
robin from Thailand
Family with young children
Stayed 8 nights in January 2019

Mixed feelings”

Overall a very nice clean en beautiful resort. Staff around the pool were friendly. Everything you can think off, Centara has it. 2 pools, kids club, activities for kids and adults, restaurant, bar, cinema night, bbq night, a russian menu(!) etc etc. But, it’s just not our style. It feels like a all inclusive resort, including the guests that preffer that. It’s a style you like or you don’t. I don’t. But did have a very nice stay Anyway. The beach is clean, nice restaurants on the beach next door and on the main road. Cabana deluxe was clean and in thaistyle, but sharing the front porch, no privacy. We tried to arrange another cabana and frontdesk staff turned out not to be so Thai friendly as usual. They gave us twin beds. we wanted double as we were with our 4yo daughter. Any changes/upgrades needed to be paid for accordingly. but the day after big promotion prices were offered on their website. It just felt wrong. But like I said, we had good time in a Well arranged resort.

Reviewed January 16, 2019

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9.6
Exceptional
Christin from Germany
Couple
Stayed 9 nights in February 2016

Perfect location, clean and friendly”

We stayed for a week at Centara and had a fantastic time. Room was great, very clean and comfortable. It was the only time in Thailand that we could sleep without air con and only used the fan as the ceiling is very high. Staff was extremely friendly, breakfast was superb. We didnt try the restaurant as we always went for dinner on the main street as there are plenty of choices and all of them cheaper than within the resort or beach area. The facilities are great as well and we absolutely loved the garden. The beach is quiet, clean and perfect for relaxing. The tide is mostly low an you'll need to walk pretty far into the water to get deep but its great for children to play. The guests are a mix of German, Scandinavian and Russian but all rather quiet and family oriented, so there was a calm atmosphere. We can absolutely recommend this resort and would be happy to come back.

Reviewed March 04, 2016

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10.0
Exceptional
Sinthip from Thailand
Family with young children
Stayed 4 nights in July 2019

Wonderful stay in green season”

It's best if you have car to travel around koh Chang otherwise taxi is available. We have been there 5 days during the rainy season but it never rained but because of strong wind there are some redflag warning for swimming in the ocean. The hotel is nice and spacious but there was lots of bug which I got bitten on many spot but my family are fine though so just a warning to those of sensitive skin. Breakfast is ok but when you stay there for 5 days it gets a bit of boring. Staff is super nice and friendly. Location wise I think the hotel located on a very nice quite beach.

Reviewed July 18, 2019

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8.8
Excellent
carl from United Kingdom
Group
Stayed 2 nights in July 2019

Unfortunately the hotel is a little tired”

Unfortunately the hotel is a little tired One of our group had to change rooms due to water coming through the light socket in the bathroom additionally some of the communal areas are very tired in appearance with rendering Coming away from the ceiling areas and signs of dump patches that generally need a good paint and spruce up . having said all of that The staff were excellent and obviously well trained in their duties and attentive and the facilities on site I would rate at about 80% pricing within the resort is a little high especially on massage or treatments but this is not uncommon the beach is nice and clean and staff clean in this area constantly . A very comprehensive buffet breakfast which I could not fault was also included in our stay .

Reviewed July 10, 2019

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During heavy rain (mostly during the rainy season), there might occasionally occur some water leaking as part of the trees may fall onto our roof and damage it. We are in a tropical climate zone. But we always guarantee 100% safety to our guest.

Responded July 11, 2019
Centara Koh Chang Tropicana Resort (SHA Extra Plus)
9.2
Exceptional
Thomas from Thailand
Family with teens
Premium Deluxe Cabana
Stayed 2 nights in October 2019

Great stay!”

Lovely time at the centara for us and family. Staff was fantastic, the private beach and views on the ocean incredibly beautiful. Breakfast was really good , with great options for Asian and international tastes alike. The cabanas were truly lovely to stay in, with great taste, a spacious environment to stay in and all you need in a room. And the splash pool was a delight for kids and adults alike! The gym is also really great. Did not try the spa though. Other than breakfast the rest of the food was ok, though nothing more than that, but would highly recommend the blue lagoon restaurant literally 100 meters along the beach front, whose food is simply sumptuous!

Reviewed October 15, 2019

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8.0
Excellent
John from Australia
Solo traveler
Stayed 5 nights in August 2015

Tranquility and comfort with luxurious additions”

Comfort, setting, cleanliness

Stayed here for 5 nights early August. Was in one of the wings that surround the waterslide pool (room 1201) and the standard of the room, fittings and finishes was as expected from a 4 star resort. The bathroom was exceptionally luxurious and well appointed and the clear roof over the shower gave it a real tropical feel. Bed was huge and very comfortable (firm as per Thai standard but this suits me) and the balcony was a great place to relax in the evenings. Did not dine at the hotel so can't comment but there are a mutitude of options within walking (or scooter) distance with authentic Thai roadside options right through to finer dining options. Khlong Prao isn't the party village of the island but there are bars within a few minutes taxi or scotter ride away in either direction if you crave a night out and a few drinks. The pools and facilities were excellent and kept in good order and the beach fronting the resort was clean and safe for swimming. Staff were unintrusive but efficient and rooms serviced daily. Overall, a quality 4 star resort in a quiet location on a tranquil island, would recommend and stay again.

Reviewed August 17, 2015

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9.0
Exceptional
Matthew from Canada
Couple
Stayed 2 nights in September 2014

Our go to resort in Koh Chang for our annual trip”

The Swiss interns Thomas and Cyril. The Splash pool and the rooms

Our stay here was 3 nights of bliss. I usually love to go around the island but this facility was so good I couldn't be bothered to go anywhere else and when we did we were eager to get back and enjoy the facilities. Our stay here was made even better by the Swiss intern Thomas who made every effort to accommodate us even when we needed to change our breakfast dates he stepped in when the incompetent Thai staff seemed too challenged to simply think of contacting the F&B manager and told us it couldn't be done, Thomas took over and did it within a couple of minutes and said "We can do everything here that you need" WOW!!! Been living here for 10 years and never heard that from any local. Cyril the F&B manager/Swiss intern was a whirlwind in the restaurant and on our last night at dinner he had the night off and you could see the difference without a foreigner to set the example for the Thai staff things fell apart and it was back to the usual Thai level of service and incom These 2 Swiss guys really made the difference. Thomas and Cyril... The hotel and resort dream team. They have bright futures these 2. The Thais were good at bringing stuff from point A to point B. I've been living here a long time and the level of service from these 2 was shocking since what I'm use to from Thai staff I usually have to deal with "cant's" and blank stares. Thank you Thomas and Cyril for making what would have been a good holiday into a great one.

Reviewed September 27, 2014

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7.6
Very good
Martin from Germany
Family with young children
Deluxe Room
Stayed 4 nights in December 2020

Old Style Hotel”

We booked the room at „Centara“ because we expected the Centara brand quality. Unfortunately the Centara Koh Chang can´t live up to the Centara standard. What you get is an old style hotel which is starting to run down everywhere you look at. The restaurant staff is pretty nice, but can´t mask the boring and low quality breakfast. The room they gave us was a connecting room, which was pretty noisy. When we asked for an alternative room the front desk staff just offered us a downgrade.

Reviewed January 04, 2021

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We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you and Stay safe.

Responded July 09, 2021
Centara Koh Chang Tropicana Resort (SHA Extra Plus)
9.2
Exceptional
Mayuri from Thailand
Family with young children
Stayed 3 nights in June 2019

Worth for money”

Everything is so perfect except the beach, it was not that nice on the day we arrived. Probably it's the raining season that make the whole Koh chang not so beautiful. ANYWAY, hotel provides all the activities for family and the staffs are really helpful.and welcome.

Reviewed June 30, 2019

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10.0
Exceptional
Scott from United States
Group
Stayed 6 nights in March 2020

Paradise Found”

This was my second time staying at the Centara. They have won me over from the other nearby competing properties. The rooms are very comfortable and have everything you need to for a pleasant stay. The property is right on the beach and has 2 pools to meet all your H20 needs! Breakfast options are plentiful and the dinner menu makes people from other hotels come to eat here. The staff are friendly with superb service levels for all areas. Look forward to returning!

Reviewed March 18, 2020

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8.4
Excellent
Barbora from Czech Republic
Couple
Stayed 6 nights in January 2019

Nice stay, definitely better than other options around”

Centara is a nice hotel in a very beautiful garden, i can say that the this resort is really the nicest place around with a really good atmosphere and cabanas are just so lovely :) ... even though there are areas for improvement - I would recommend better food service in the restaurant - Satay from microwave and cold in moment after they bring it to the table wasn't good, massage for 1 hour on the beach took just 50 minutes and all the time the people were coming and discussing with the ladies who were doing the massage - it's not their fault, they were nice, but there was missing some personal to do reservations - nobody calls the phone number for it and it was ruining totally the meaning of the massage. I would appreciate really the effort for fighting with mosquitos, as i was afraid of it, it wasn't bad at all and with good repellent we survived without bites. Thanks for nice stay and nice attitude of all the personnel.

Reviewed January 24, 2019

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9.3
Exceptional
Jeff from United States
Family with young children
Stayed 3 nights in April 2014

Could not be happier with our stay”

Kids Club and activities for kids, food, beach and pools

Anyone who submitted a negative review of this hotel has probably not traveled in Asia or Thailand before. Compared to most places I've stayed this place was awesome. We are a family with two young kids. We could have stayed the whole time and never left the resort. The kids club, the pool, the beach, water slide... It was amazing for the whole family. I was very impressed with the food and the cost of the food. Very reasonable and very good. There are activities all through the day for both kids and adults. We will be going back to this resort again very soon.

Reviewed April 25, 2014

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8.3
Excellent
Carol from Singapore
Couple
Stayed 1 night in November 2014

Really Nice Sandy Beach and Good breakfast”

Soft sandy beach, breakfast is decent and friendly and polite staff

We booked this deal last mintues, 2 days before travelling and got a slightly better rate of about 2% at Agoda than price offer by hotel directly. We took the Cavana room but the choice that we selected was sharing the roof with neightbour and not stand alone.. there are some stand alone units but cld be offer at different price... Hotel staff was nice to reallocated us to the unit that is nearer to sea but it was a single bed room so they convert to a double bed for us but this left our bed away 1 feet away from the wall without headboard, so its kind of strange but we accepted thinking it's only one nite. The air in the room does not smell fresh cld be due to aging of the renovation over time. The power points in room was not a good location, so we spend time searching for one to charge our phones, etc. Overall its a good resort that you can relax Tips for people that driving there by GPS.. make sure you only turn in when you can see a very clear sign of the hotel. We turned in following the GPS 100% and ended up driving on a footpath... :-)

Reviewed November 25, 2014

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9.2
Exceptional
Jittamas from Thailand
Family with young children
Cabana Garden View - King
Stayed 3 nights in March 2020

Good location tropical resort”

It’s located on Klongpraw beach, that’s easy to find. There were many big trees that we felt like living in the tropical jungle. The resort was clean. The staff were kind and helpful. There was a misunderstanding that they provided a twin room for us but after we request for change, they upgraded our room with a king size bed. The food was in average. The bed and pillows were uncomfortable.

Reviewed March 12, 2020

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8.7
Excellent
Vicnent from China
Solo traveler
Stayed 1 night in December 2013

Good like always.”

Food, Room, Everything.

This is the 2nd time to get back to this hotel. It is in the middle of the island at th east coast, very good of location. The foods are well cooked same quality as Bangkok only half price, I lived almost all of the hotel in Koh chang, this one is definitely the best quality one for sure.

Reviewed December 16, 2013

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8.0
Excellent
Sapphira from Thailand
Family with young children
Stayed 1 night in February 2014

OK stay but won't be back”

Close to the beach, swimming pools and easy check in

We stayed at the Centara for 3 nights and honestly wanted to compare it with the Amari - we won't be back to the Centara as the Amari was much better in swimming pools, breakfast, room service dining, bathroom and bed. The pros though were: less expensive room service, better beach and more activities to do (evening outdoor movie theatre and fitness activities), possibly a better gym too. It was a pleasant stay but will not be back. On our second visit back (3rd night) the same hotel room we stayed in had the same sewage smell. Older hotel but mostly well maintained. Long walk to breakfast if you're staying near the pool at the back.

Reviewed February 17, 2014

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7.3
Very good
wayne from United Kingdom
Family with young children
Stayed 3 nights in March 2014

Lovely resort in extensive gardens and grounds”

Good location on the beach and on a quieter stretch of the road through Koh Chang, extensive landscape gardens, relaxing environment

Good resort set in extensive landscaped grounds meaning it never felt over crowded. The landscaped gardens in and around the cabanas were well kept and provided welcome shade from the intense sunshine. A good sized room with all the amenities albeit feeling a little weather worn with creaking floor boards and bed and temperamental shower! The location right on the beach front was great with good shallow water making it easy for the kids to play safely. Aside from the breakfast buffet which had a good selection, we did also eat at the beachfront restaurant after lunch and the food was not great and certainly not value for money. Also to get to more of the lively bars and restaurants involves getting ripped of by one the taxis plying it's trade up and down the main road. There are a few bars and restaurants on the main strip if you walk out on to the main road but certainly not the selection found elsewhere. All in all, a great resort in which to relax and unwind in spacious and tropical surroundings away from the commercialism of Koh Chang to be found elsewhere on the Island.

Reviewed March 19, 2014

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10.0
Exceptional
Richad from France
Couple
Superior Room
Stayed 1 night in January 2021

Best resort”

Impressed by this resort. Service is perfect, resort is hige full of plants, gardens and trees very well maintained. There are 2 pools including 1 next to the hotel beach. The rooms are spacious and well designed. The resort is located in an area where you can find shops and restaurants. It is a pitty I only stayed 1 night. I will definetely go back longer.

Reviewed January 06, 2021

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Thank you very much and hope to see you again.

Responded July 09, 2021
Centara Koh Chang Tropicana Resort (SHA Extra Plus)
9.7
Exceptional
Clive from Thailand
Couple
Stayed 2 nights in October 2015

Great value for money , stunning location ”

The breakfast , the room , the staff

Stayed for two nights and it was one of the best hotels I have stayed in. The staff were excellent, professional and very knowledgeable. The rooms were spacious and very well maintained. The property is beautiful and the amenities are superb. The food offered by the hotel is a bit limited and things such as alcoholic beverages are a bit over priced which is perhaps to be expected. The only downside was that we did see a hair in one of the breakfast dishes. But overall I can not recommend this resorts highly enough and we will definitely be back.

Reviewed October 16, 2015

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8.0
Excellent
Masarin from Thailand
Couple
Stayed 6 nights in June 2019

Nice hotel, good for family and kids”

Many activities to do, nice hotel and room. Distance walk to the beach from your room. Many mosquitos but you can ask for a repellent. Staff, Khun Joke, is friendly and helpful. Other staff is nice but you have to train your staff in communication and English. We did enjoy our stay and will be back when we travel to Koh Chang

Reviewed June 08, 2019

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