Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

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8.5

Excellent

9,569 reviews

9,569 reviews

Housekeeping592
Breakfast155
Shops130
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Watergate Pavillion

50 m

Country Road Fashions

170 m

Lee Fashion Tailor

220 m

The Neon Night Bazaar

240 m

Impressions Tailor

250 m

Popular landmarks
Siam Paragon

960 m

MBK Center (Ma Boon Khrong Center)

1.4 km

Jim Thompson House

1.5 km

Khaosan Road

4.9 km

Chatuchak Weekend Market

5.4 km

Closest landmarks
Neon Market Parking

200 m

Pratunam Pier

270 m

Papaya Furniture

290 m

City Complex

290 m

Royal Asia Boutique

310 m

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pratunam, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Bangkok

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Steam room

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Location rating8.5
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.2 km

Rooms available at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Excellent
Room comfort & quality

8.8

Premium Family Residence King + Bunk Beds
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe Family Residence King + Bunk Beds
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior City View Queen
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior City View King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior City View Twin
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 double beds
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Deluxe City View King
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Suite City View Suite King
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed ...
Enter dates to see prices
Deluxe City View Twin
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1700 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) has a car park available for guests. Parking is free for guests.

Is breakfast offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). A selection of food types including western, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 380 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

On-site venues and convenient event services make Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

The closest train, metro, or bus station to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is Airport Rail Link Ratchaprarob Station, 360 m away.

What restaurants are nearby Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Restaurants including Walk, New Bombay Palace and Cafe 9 are popular in Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)’s neighborhood which is known as Pratunam.

What popular shopping places are close to Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Shopping options in Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)’s Pratunam neighborhood include Platinum Fashion Mall, Pratunam Market and Watergate Pavillion.

What are popular attractions near Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)?

Guests at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) can easily visit Baiyoke Sky Tower, Victory Monument and Trimurti Shrine located in the Pratunam area.

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Explore the neighborhood

What people love about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

  • 9.2

    Exceptional
    Staff 

    "Nice hotel and friendly staff"

    Robert

    |

    June 17, 2022

  • 9.6

    Exceptional
    Location

    "Location: Pretty prime to be honest."

    Jervois

    |

    June 14, 2022

  • 8.4

    Excellent
    Spaciousness

    "Very spacious and clean room."

    Michelle

    |

    June 7, 2022

Overall rating:

8.5

Excellent
9,569 reviews
Cleanliness
8.9
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
The bed is nice and hard which is important.
DANIELLE from Singapore
Couple
More about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

More about Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)

Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) is the perfect choice for travelers who want to take in the sights and sounds of Bangkok. Experience an urban escape in Bangkok with a stay at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+), with its exceptional location right in the city center.
All offerings provided by Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). For guests who would like to smoke, the designated smoking areas are available.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Centara Watergate Pavillion Hotel Bangkok (SHA Plus+). A relaxing end to every day is possible with a visit to the massage, steam room and spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Bangkok. Don't forget to stop by the most iconic landmark in the area, the famous The Grand Palace just 5.5 km away. Find that special item or souvenir that will commemorate your trip to Bangkok at Chatuchak Weekend Market located 5.3 km away. Be sure to stop by Jim Thompson House located 1.5 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

615 mentions

Breakfast

334 mentions

Swimming Pool

161 mentions

Food & Dining

107 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Lao
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Spa
  • Steam room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Café 9

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte

Walk

  • Cuisine: International
  • Menu: Buffet

Infuze

  • No additional information available
Location
567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400
Excellent
Location

8.5

Airports

  • Don Mueang International Airport (DMK)
    19.2 km 27 min drive
  • Suvarnabhumi Airport (BKK)
    23.5 km 27 min drive

Public transportation

  • Airport Rail Link Ratchaprarob Station
    370 m
  • Makkasan Train Station
    600 m

Hospital or clinic

  • clover
    320 m

Shopping

  • Chatuchak Weekend Market
    5.4 km

Convenience store

  • 7 Eleven
    280 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • Siam Paragon
    960 m
  • MBK Center (Ma Boon Khrong Center)
    1.4 km
  • Jim Thompson House
    1.5 km
  • Khaosan Road
    4.9 km
  • Chatuchak Weekend Market
    5.4 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    5.4 km
  • Wat Phra Chetuphon
    5.4 km
  • The Grand Palace
    5.5 km
  • Wat Arun
    5.8 km
  • Asiatique - The Riverfront
    6.7 km

Nearby landmarks

  • Watergate Pavillion
    50 m
  • Country Road Fashions
    170 m
  • Neon Market Parking
    200 m
  • Lee Fashion Tailor
    220 m
  • The Neon Night Bazaar
    240 m
  • Impressions Tailor
    250 m
  • Trimurti Shrine
    250 m
  • Indra Square
    260 m
  • Talad Neon
    270 m
  • Pratunam Center
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1700 THB
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)380 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 281
Property announcements

A security deposit of 1,000 Baht per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure

Reviews of Centara Watergate Pavillion Hotel Bangkok (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.1
Location8.5
Room comfort and quality8.8
Service8.7
Value for money8.4
High score for Bangkok
Rating
9+ Exceptional (2,061)
8-9 Excellent (1,431)
7-8 Very Good (1,440)
6-7 Good (378)
<6 Below Expectation (318)
Time of the year
Mar - May (1,262)
Jun - Aug (1,578)
Sep - Nov (1,584)
Dec - Feb (1,204)
All guests (8,943)
All room types
All languages

Show reviews that mention 

Showing 5,628 verified guest comments
12345
10.0
Exceptional
guo from Taiwan
Couple
Stayed 2 nights in August 2013

good stay at centara watergate!”

centrally located, very clean, nice design

centara watergate pavillion seemed like a new hotel that is located in pratunam area on top of centara watergate pavillion mall. the mall is just a small mall and not many shops were occupied yet. as it was new, not many cab drivers know how to get to the hotel so you will need to help direct them. it is about 10 minutes walk away from Ratchaprarop railway link that links to the airport station. it is also just opposite pratunam market area, and 10 minutes walk away from platinum shopping mall. there are many massage parlors along the streets near the hotel. the check-in area looks very new, clean and cool, love the design concept! especially the moom sabai area, where you can rest on the cool looking sofas in an open air area surrounded by water. the room was also very clean and bright with big windows. design of the room looks modern and comfortable, and the bed was comfy too. extensive toiletries were provided and love the rain shower. staff were very friendly and helpful. will stay here again!

Reviewed September 11, 2013

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10.0
Exceptional
Toh from Singapore
Family with young children
Stayed 2 nights in December 2018

Excellent Service”

This hotel was in fact recommended by my friend. We used to stay in another hotel and decided to try Centara Watergate Pavillion. I am very glad that we did not make a wrong choice. We absolutely loved this hotel. We gad booked for a Premier Family Residence but due to some mistake, we were given a Deluxe Family Residence instead. The manager on duty(sorry, i couldn't remember his name 16 Dec), was very professional and tried to do a service recovery by giving me a varieties of options. I am very impressed with his sincerity and thank you very much for making a great effort. Nonetheless, the other staffs from the front desk and conceirge were very good as well, the conceirge even remembered us. Rooms were very comfortable and I definitely had a wonderful stay in Bangkok despite wrong room being assigned to us. Thank you and we would definitely recommended to our friends and we would of course, stay with Centara Watergate Pavillion on our future visit to Bangkok!

Reviewed December 22, 2018

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Dear Toh, Thank you for your full rating and mention about our service. Your detailed review highlighting the efforts of the duty manager is very much appreciated and has been shared with the team, showing that efforts are recognized by our guests, who are willing to return on their next trip. Thank you again, and wishing you a Happy Festive Season. Kind regards, Alexandre Frenkel General Manager

Responded December 24, 2018
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
9.2
Exceptional
Bi from Singapore
Couple
Deluxe Room
Stayed 3 nights in April 2018

Great service! Nice Interior!”

My partner and I stayed at Centara Watergate Pavillion Hotel Bangkok for 4 days (3 nights) and enjoyed it very much. There was no pool, however, the hotel interior at the Reception and rooms were clean and fairly new. In fact, when we first arrived at the main lobby (entrance) we were a little disappointed and worried as the Lobby was a little secluded and wasn't what we thought would be. However, after checking in at the Reception area on the 9th floor and going into our room, our whole impression changed. It was better than what we initially thought when we first arrived. During our stay there, we tried to book a car using GRAB. However, the drivers can't seem to find this place and ended up cancelling the booking. The service is absolutely one of the best we had in Bangkok. They were accommodating, helpful and friendly. They were very thoughtful to give us a brownie for our anniversary too and all in all, we had a good experience during our stay there.

Reviewed May 02, 2018

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9.2
Exceptional
Yong from Singapore
Couple
Stayed 3 nights in January 2018

Exceptional”

Reached hotel with a warmly welcomed by the hotel staff. Can tell this Centara Watergate Pavillion Hotel Bangkok is popular as many guests are queueing for check-in, surprisingly the check-in speed was super fast and I had my room access card within 5mins. The room is clean and my wife who is picky about the bathroom does like it very much as the shower head give strong water output and water is hot. Hotel in a central location and it is about 5-10mins walking distance to the shopping heaven - Pratunum Mall, Watergate morning/night market, Central World, Talad Neon night market and so on. This hotel will definitely be my first choice on the next visit to Bangkok!!

Reviewed January 24, 2018

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9.7
Exceptional
Cheryl from Philippines
Couple
Stayed 4 nights in May 2014

Comfortable, Clean, Luxury”

Great Food, Spacious & Clean Rooms, Beautiful Hotel Architecture

When we arrived at the Airport, our airport pick-up car was already there and was still waiting for us even though our flight was 1 hour delayed. We had a fast check in. The housekeeping attended to our needs even though it's already 3am. We had a wide and yummy selection of buffet breakfast every day. Every night we arrive from our hectic tour & shopping, a clean room & best bed is waiting for us. All the hotel staff were accommodating and can speak english. The ambiance of the hotel was very relaxing even though it's in the city center. We really enjoyed our atay at Centara Watergate Pavillion Hotel because of its excellent service, good food, cleanliness of the rooms & hotel, and accessibility to shops, transportation and other landmarks of bangkok.

Reviewed June 03, 2014

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10.0
Exceptional
Maria from Philippines
Family with teens
Stayed 2 nights in August 2019

Exceptional”

Unexpectedly our room was upgraded from deluxe to suite since 3 adults are staying in the room. The room provided with 2 TV set one at the sala and one a the bedroom. The room was so cozy and the view is great. The first time I ever use towels no doubts it does not only smell clean but obviously literally clean. We all have a good sleep comfortable beds,clean linens and fluffy pillows. All toiletries are well provided for. Room services are fast. All the staffs are courteous and accommodating. Surely I will recommend this hotel to my family and friends . Best location for its proximity to restaurants and shopping malls. No other better place to stay in Bangkok but in Centara Watergate Pavillion Hotel

Reviewed August 28, 2019

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Dear Maria, Thank you for this very nice review further to your recent stay with sus. I am glad to read you enjoyed the upgrade provided on this occasion as well as the facilities and location. Your kind comment about the staff and your recommendation are also very much appreciated. We do look forward to welcoming you back on a future visit to Bangkok. Kind regards, Alexandre Frenkel General Manager

Responded August 31, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
10.0
Exceptional
ng from Malaysia
Group
Stayed 4 nights in May 2014

Great experiences with Centara Watergate Pavillion”

Great breakfast, Clean room, Friendly staff

the bed is so comfortable that me and my friend keep lying on the bed and ask each other to bath 1st. overall is a great experiences with me and my friends. is very convenient to us to get taxi and tuk tuk outside. the breakfast have lots of choice and it is nice. the bell bellboy is so friendly and helpful whenever me and my friends carry heavy stuff. it is just a walking distance to platinium mall and we can even get to foot massage just within 3 minute walk from hotel. most importantly, me and my friend enjoy selfie in the room too. we we will definitely be back again! Happy to stay in Centara Watergate Pavillion Hotel Bangkok!

Reviewed May 16, 2014

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10.0
Exceptional
Michelle from Malaysia
Couple
Stayed 4 nights in May 2019

Best hotel ever!”

Was here for my birthday trip and decided to stay at this hotel after seeing the many good reviews. True enough it was such a fantastic stay. We stayed for 4 nights and look forward to the breakfast every morning. The pork porridge was the best ever with all the nice condiments. The waitress all are very nice, especially Ms Puttaporn (hope I get her name right) and Ms Micky both are very sweet and lovely. The concierge at the 1st floor, they are all very nice and always smiling. And they really give me a very sweet birthday cake and surprise! Room is very clean as well. This is totally the hotel to stay in Bangkok. Thank you so much Centara Watergate Pavillion.

Reviewed May 16, 2019

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Dear Michelle, Thank you so much for staying with us on this special occasion and for this overwhelmingly nice review, and especially for naming my colleagues who contributed to make your stay a special one. We are reviewing guest comments daily with the team so you will be happy to know that your praised are being shared. This certainly helps us to continue to improve our services. Kind regards, Alexandre Frenkel General Manager

Responded May 17, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
9.6
Exceptional
Lee
Couple
Stayed 3 nights in August 2019

Definitely a good choice!”

I’m glad that I have chosen Centara Watergate Pavillion for my stay in Bangkok. The location is great , with just 15 minutes walk you’re able to access to centralworld, BigC supermarket and 20 minutes walk to Siam Square. It’s near to markets like Pratunam market, The Neon market etc. The room is spacious, value for money, clean and comfortable. The staff are very friendly too. The only thing is the lighting in the room can be brighter. They have given a birthday cake surprise to us! We truly appreciate it! Definitely one of my best stay in Bangkok.

Reviewed August 06, 2019

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Dear Lee, Thank you for staying with us on the occasion of your birthday and for your review. We are happy to read that we have been able to contribute to make it a memorable one. Your suggestion about the room brightness is also noted for future reference. Kind regards, Alexandre Frenkel General Manager

Responded August 07, 2019
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
8.8
Excellent
Shini from Singapore
Family with young children
Stayed 6 nights in June 2016

Great accomodation”

We are always spoilt with choices when it comes to Bangkok. We settled with Centara Watergate Pavillion. We were exhausted after our flight and journey to hotel. We are greeted by lovely staffs who welcome us with some drinks and a staff to handle the guests check-in. They gave us suggestion to convert the sofa bed to a bed. We were indecisive abt that and they follow up with a call to ensure we settle well in our room. Welcome snacks were ready in the room to welcome us. The room was spacious and just the right size for a family of 4. The hotel even surprised my hubby with a birthday cake knowing its his birthday. Thank you Centara for the amazing experience. Checking out was also a bliss and we are totally in love with the service provided. This will be our 1st choice if we are to return to Bangkok again.

Reviewed June 16, 2016

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9.7
Exceptional
men from Malaysia
Business traveler
Stayed 2 nights in October 2015

Honesty and responsibility”

Staff's great performance

Im glad to stay here for the first time with an unforgettable experience. My friend left his purse in lobby at midnight after our foot massage session nearby hotel. The next morning we received a letter from front desk and asked us to meet front desk people. Then they passed us back the purse without any losses. Both of us are so impressed with the honesty and responsibility level for Centara Watergate Pavillion Hotel that they have. Highly recommend for stay when you are in bangkok..

Reviewed October 26, 2015

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9.3
Exceptional
Crishenn from Philippines
Couple
Stayed 3 nights in May 2014

Centrally located, Good food & Friendly staff”

3 best thing about this hotel are: Location, Shopping & Friendly staff

Our stay at the Centara Watergate Pavillion Hotel was great! My husband and I enjoyed mall hopping and restaurant hopping located near the hotel.Although there is no swimming pool due to the building restrictions. They have brilliantly decided to create a space where guests can just lie down to chill and relax with the sight and sounds of water. You can even order cocktails from Infuze bar located adjacent to the reception. We will definitely visit Centara again on our second trip in Bangkok! :)

Reviewed July 22, 2014

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9.3
Exceptional
Yoko from Malaysia
Couple
Stayed 2 nights in June 2014

Trusty , friendly & helpful staff .. ”

Gd service , convenient , clean

I've been to Bangkok for so many times , been visited & stayed at many different from budget to luxury hotels & villas . This is the 1st time I'm staying at the Centara Watergate which is recommended by Agoda . The service frm the staff especially frm the front desk to reception counter is very important . I would love to thank to the staff who helped around during my stayed especially the bell boy named Anurak & Pranit . He been helpful & very friendly during my stayed at this hotel . On the 1st nite , I , myself called my fren to book this hotel & she will be checking in on 13th June 14 , name Ms wong Yii Wei . Surprisingly , she cancelled previous hotel & Booking Centara . Bangkok is a lovely place to shop around , eating , relaxing & have fun on nightlife entertainment . This hotel is located in a very convenience hearty place in the centre of bkk , shopping heaven . I would love to come again & highly recommend to my friend s , relatives & my business partner for staying at this hotel . I do really hope , this hotel would maintain the quality of services & the friendliness of the staff . As I'm in services field for more than 20 years , I really salute the staff whose work so hard for servicing their guests for a great hospitality . I would come again & book this hotel for my coming stay at Bangkok . Thank you again for the staff who been helped rad . Thx .

Reviewed June 12, 2014

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8.8
Excellent
Hilary from Singapore
Solo traveler
Stayed 4 nights in December 2017

Comfortable Stay at BKK”

Stayed at Centara Watergate Pavillion for 5d4n over Christmas. Stayed first night alone, and partner joined subsequently Location: Easily accessible from Ratchaprarop station. Hotel surrounded by many shops, malls and affordable massage parlors. Hotel: Was a comfortable stay. Service staff was very pleasant and professional. Very impressed by their hospitality and helpfulness. Was also touched by the kind gesture of sending Christmas cookies for Christmas too. Stunning day and night views of the city from my room (19-24) To be improved: - room was very bright in the day due to natural light, but lights in the room at night was insufficient and rather dim. - Periodically having faint urine smell in the room from 2nd night onwards, unable to locate the source of the smell. - Difficultly finding the entrance of the hotel when walking from train station. Went in circles and had to ask many people how to get to the lobby. Otherwise, great stay! Will stay again.

Reviewed January 03, 2018

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9.0
Exceptional
Angeline from Singapore
Couple
Stayed 3 nights in June 2013

Centara Watergate”

Friendly Bellboys and Staffs!

Enjoyed my stay with Centara Watergate and never regretted chosing this hotel for our anniversary trip! The location may be a little hard to locate so we printed an A4 sized map in thai for the taxi driver (I requested it via email). So far we are able to guide the taxi driver/tuk tuk to the hotel, you just need to remember the better known landmarks like Baiyoke Sky or Baiyoke Suite (rainbow building). The bellboys are really helpful and nice, especially Mr Prawit. He is always busy helping people! The rest of the team are very nice too though I only remembered Mr Prawit's name. Even though they are busy they never fail to open the doors for us with a smile! And they are also very nice to help us get a cab to the lobby while we wait in the waiting area. Our room is quite spacious. Just like the other hotels in Bangkok. Though this hotel may not have the best location but it's quite convenient to walk to the pratunam market and platinum mall. We walk to Central World everytime though, to the nearest bts station at Chitlom too and it took us 15mins-20mins. You can walk and explore the shops or night market around.. I recommend this hotel for couples and individuals.

Reviewed June 18, 2013

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9.3
Exceptional
Lee from Malaysia
Solo traveler
Stayed 1 night in February 2014

great hotel and value for money”

high speed internet, great view bar/bistro, great room

Centara Watergate Pavillion Hotel Bangkok is a 4 star and great for value hotel, everything is new and comfortable to stay, it been a great time that hotel have upgrade my room, great shower, enjoy the night at roof top bar for the complementary drink voucher from the hotel. will choose to stay back during next trip to bkk.

Reviewed February 27, 2014

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9.2
Exceptional
Zheng from Singapore
Group
Stayed 3 nights in July 2018

Lovely stay!”

Pros: - big comfy room; can hold three single beds in the room (one of them is a roll-away). - slept like a baby during our stay with the hotel - our room on the 11th floor overlooked Talad Neon Night Market - clean; room well-maintained - walking distance to Palladium Night Market, Talad Neon, Pratunam market, Platinum Mall etc - daily breakfast provided; spread is good. We had a good 3 days breakfast for our stay - pool facing cafe for breakfast; therapeutic view - staff are all very helpful and provided very accurate information when we enquired on transport to both SUV and DMK airports - though we didnt make use of the hotel facilities but they were a goo-to-have; gym, pool, spa etc - well done Centara Watergate! Cons: - some of the items like shower gel not replenished during daily housekeeping - not near any BTS station; so we ‘grab’ everywhere - given hotel’s location, was expecting cheaper daily hotel pricing rate

Reviewed July 10, 2018

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Dear Zheng Thank you for choosing Centara Watergate for your recent stay in Bangkok and your comprehensive review. We were delighted to read that you enjoyed the hotel and its facilities while visiting Bangkok and mostly appreciate your comment about the staff. Thanks to our our location, even though not directly linked to the skytrain, we enjoy a very high occupancy, which may explain why the price of the room was similar to other locations. We look forward to the pleasure of welcoming you back. Yours sincerely Alexandre Frenkel General Manager

Responded July 11, 2018
Centara Watergate Pavillion Hotel Bangkok (SHA Plus+)
9.7
Exceptional
chua from Malaysia
Couple
Stayed 1 night in September 2013

one of the best hotel”

room location service

Centara watergate pavillion hotel bangkok is one of the best hotel i have ever stayed. The service was very up to standard. rooms are very new. beds are superb. toilet are fantastic. we got an automatic upgrade as well. very friendly staff. very near to platinum shopping mall. will definitely stay again. thanks.

Reviewed October 04, 2013

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9.7
Exceptional
Shuhui from Singapore
Group
Stayed 4 nights in August 2014

Best Choice!”

really helpful and friendly staff, conveniently located and CLEAN!

Each time I visit Bangkok, I stay in different hotels and Centara Watergate has got to be the best value for money hotel. The staff were really friendly and helpful. making sure they get us taxi with meter on. check-in was efficient with welcome drink served. lobby and corridor are spacious and clean. we were given our rooms even before the official check in time as the room was available (good that they are flexible). the room was spacious, clean and really comfortable. went up to the rooftop bar (Walk) one of the nights for some drinks. really pretty place for a late night drink. check-out was fast too. conveniently located right at pratunam and opposite platinum mall with lots of street stalls and food right in front of the hotel.

Reviewed August 25, 2014

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7.7
Very good
Que from Singapore
Family with teens
Stayed 3 nights in June 2013

Good location for shopping ”

Location , price & fitness Ctr

Centara Watergate Pavillion Bangkok "Good location" Very new hotel according to the receptionist it open in April 2013. The pillows too soft ,too thin and not comfortable to sleep . However this can be easily resolved by requesting for more pillows to piled on top . The rooms are clean but no toothbrush and toothpaste provided. Overall, the price was reasonable and I enjoy my stay at Centara Watergate Pavillion. The location of this hotel is good. Near to famous platinum wholesale center. Less than 5-10 mins walk to Platinum mall, Central World & Big C Supermarket. Hence it is still a good location if you are keen on shopping in these areas. The only downside - BTS is far. Not exactly situated near a BTS/MRT, hence it makes travelling to other places difficult without a tuk-tuk or taxi. It is centrally located but yet not near to any MTR station. This is extremely inconvenient if you are going to nearby places like Siam Paragon or Terminal 21 shopping mall as getting a taxi wasn't easy. Most of the taxi take this chance to earn extra by asking for one time charge instead of the by meter charge. As this is a brand new hotel, most of the tuk tuk or taxi drivers doesn't know where this hotel located. You can show them the hotel map or tell them it just opposite pratunam market.

Reviewed July 06, 2013

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