20 Jan 2019
Sunday
21 Jan 2019
Monday
2 adults
1 room
Centara Watergate Pavillion Hotel Bangkok
Centara Watergate Pavillion Hotel Bangkok
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10.0
Exceptional

"Rooms were good and nice design."

Wen J.

|

April 23, 2018

Superior - Bed Centara Watergate Pavillion Hotel Bangkok
Superior - Bed
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Lobby Centara Watergate Pavillion Hotel Bangkok
Lobby
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Lobby Centara Watergate Pavillion Hotel Bangkok
Lobby
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Interior view Centara Watergate Pavillion Hotel Bangkok
Interior view
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Excellent
Location
8.4
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What guests are saying:
Good hospitality
jamie from Singapore
Family with teens
The location is good as it is walking distance to the train station and Partinum mall. The staff are also friendly and professional. I want to applaud the staff at the bell service/ concierge counter who took the initiative to render their help at the entrance area.
Jenica from Singapore
Family with teens
We enjoyed our stay there. Breakfast was good and staff very helpful too.
naiyana from Australia
Couple
wonderful location, great service, lovely rooms, reasonable rates, what else is there to say?
LESLIE from Singapore
Couple
Great location. Beautiful hotel rooms.
Andy from Singapore
Couple
This is my 2nd time staying with Centara Watergate,5 star service. A big Thank You to all staffs from Centara Watergate.
Adrian from Singapore
Couple
the room was really new and spacious!! it was really clean too !!! room was quiet and comfortable away from the noise of the busy traffic as well. I will definitely book it again if I'm in bkk !
ANGELINA from Singapore
Couple
Was pleasantly surprised when we got back late at night on my birthday and there was a cake on the table as well as a birthday card signed by their management staff. Thanks for the nice gesture!!
WEI from Malaysia
Couple

Centara Watergate Pavillion Hotel Bangkok

567 Ratchaprarop Road, Makkasan, Pratunam, Bangkok, Thailand, 10400 - View on map
Excellent location
- Inside city center
- What's nearby?
Excellent
From 6424 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money8.3
Location rating8.4
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.3 km

  • 350 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 36 times in the last 3 days
Deluxe 1 Bedroom Suite
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Deluxe 1 Bedroom Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Deluxe Family Residence
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Deluxe Family Residence
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed and 1 bunk bed
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Deluxe Twin
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Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe
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Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Superior Twin
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Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Superior
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Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed or 1 queen bed
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Premium Family Residence
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Premium Family Residence
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 bunk bed
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Fliggy Baobei Package
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Fliggy Baobei Package
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed or 1 queen bed
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Twin/Double room - De Luxe
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Twin/Double room - De Luxe
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  • Shower
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Twin room - De Luxe
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Twin room - De Luxe
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  • Shower
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What people love about the property

  • 10.0
    Exceptional

    "Great location, clean hotel!"

    POH

    |

    February 21, 2018

  • 9.2
    Exceptional

    "Friendly staff, clean rooms and good breakfast."

    Rashidi

    |

    December 11, 2017

  • 10.0
    Exceptional

    "Great food, great ambience."

    Rizzalynn

    |

    October 1, 2017

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More about Centara Watergate Pavillion Hotel Bangkok

More about Centara Watergate Pavillion Hotel Bangkok

9.6
Exceptional

"Overall it was a pleasant and satisfying 2 nights stay."

Li W.

|

December 13, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bangkok City Inn Cafe
290 m Thai
Ai-Jook
310 m Thai
Krua Aroi
440 m Thai
American cuisine
American cuisine
Sizzler's - Central World
350 m American, International
Greyhound Central Chidlom
780 m American, Asian, Thai
BKK Bagel Bakery
830 m American, Delicatessen
Asian cuisine
Asian cuisine
Chillihip Restaurant Centara Watergate Hotel Bangkok
50 m Asian, European, Thai
Cafe 9
70 m Asian, Cafe, European
Swagath Indian Restaurant
150 m Asian, Indian

What they offer

9.2
Exceptional

"Clean hotel, good service ,great location, near shopping dis..."

Shu N.

|

March 8, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (6424)Booking.com Reviews (766)
8.5
/
10
Excellent
From 6424 reviews
Cleanliness8.9
Facilities8.0
Location8.4
Room comfort and quality8.8
Service8.7
Value for money8.3
Provided by verified guests of Agoda
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All guests (6424)
All room types

Show reviews that mention 

Showing 4735 verified guest comments
12345
8.0
Excellent
YU from Singapore
Family with teens
Superior Twin
Stayed 5 nights in January 2019
Prefect for shopaholics”
Cheap shopping within the mall. Can get airport transfer with the level 1 shop (Discovery tour) at 600 baht one way with 7 seater. What a steal! Cheaper than taxi outside. Travelled with my elderly parents and they think the bed is a bit too soft for them. Overall, a good stay.
Reviewed January 18, 2019
8.8
Excellent
JOSEPHINE from Malaysia
Group
Superior Twin
Stayed 3 nights in January 2019
Good location ”
Good location. Many choices for breakfast. Must go up to their WALK lounge for a light drink and chat with friends and beautiful view. Only one small thing the management should look into it - The water pump pressure is too small and too slow, hot water not functioning (sometime too hot and sometime too cold) 😩 Overall - Good👍
Reviewed January 17, 2019
8.8
Excellent
Aizhen from Singapore
Family with teens
Superior Twin
Stayed 3 nights in December 2018
Will go again! :)”
We had a pleasant stay at Centara Watergate. The hotel was within walking distance from the airport railway station. The breakfast variety was good and the rooms were very comfortable. I would definitely return. :)
Reviewed January 03, 2019
Dear Aizhen, Your kind review indeed puts a :-) on our face, and your recommendation is greatly appreciated. THANK YOU. Kind regards, Alexandre Frenkel General Manager
Responded January 07, 2019
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
Su from Malaysia
Group
Superior Twin
Stayed 1 night in December 2018
Great hotel, good service and great breakfast spread ”
The service is first class. I left my pants in the hotel and only realised it a few days later when I was in Hua Hin. Sent an email and got a very quick response that it could sent it to me in Khao Yai by express delivery . Unfortunately I was already in Hua Hin so asked to get them to deliver to me in another hotel I was staying in Bangkok after I came back from Hua Hin and this was what the hotel did.
Reviewed December 31, 2018
Dear Su, Thank you for choosing Centara Watergate Pavillion and for your review. We are happy to learn that we were able to assist with your missing pants after your stay. The fact that you mentioned this here is much appreciated. Wishing you a Happy New Year 2019. Kind regards, Alexandre Frenkel General Manager
Responded January 01, 2019
Centara Watergate Pavillion Hotel Bangkok
8.8
Excellent
Phng from Singapore
Family with young children
Deluxe Double/Twin Room
Stayed 2 nights in December 2018
Stay in Centara”
This was my 2nd time staying in Centara. I went back again due to the following. A. Good location. Near to night market and shopping malls. B. Staffs are friendly and helpful. C. Chinese speaking front desk staffs. D. Welcome drinks and a cold towel to refresh. E. Room is clean F. Good varieties of foods for breakfast. G. Strong internet signal. H. Lift is control by card access.
Reviewed December 27, 2018
Dear Phng, ... and I: friendly loyal guests from Singapore. Thank you so much for your loyalty and for your bullet points review highlighting our key points, very much appreciated and we are happy to be your basis here in Bangkok. Looking forward to welcoming you back on a future trip. Kind regards, Alexandre Frenkel General Manager
Responded December 29, 2018
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
Ching from Singapore
Family with teens
Deluxe
Stayed 4 nights in December 2018
Good value for money and 5 min walk to Central World”
Though the entrance is obscure, the location is great for the price we paid. The hotel is great - helpful staff, clean spacious deluxe room. Sufficient variety for breakfast. Would have liked the hotel to have a swimming pool to cool off in but as it turned out, we didn't have time to take a dip.
Reviewed December 25, 2018
Dear Ching, Thank you for your review and kind mention about the staff. We are glad you enjoyed our deluxe rooms. What you experienced is the Pratunam shopping effect. You wish there would have been a swimming-pool but actually no time to use it during the stay. We hope to have the pleasure of welcoming you back. Kind regards, Alexandre Frenkel General Manager
Responded December 29, 2018
Centara Watergate Pavillion Hotel Bangkok
9.2
Exceptional
Hongda from Singapore
Group
Superior
Stayed 3 nights in July 2018
Luxurious stay (for the rich and pampered)”
I'm just an average Joe so cheap hotel is usually more of my kind of thing. The hotel impressed me, maybe because i'm so used to the typical no-frills hotel. The room is comfortable, the toilet is neat and organised. The Platinum mall is about 5-10 mins walk away. To be honest, this hotel is for people who wants luxury. For average Joes like me, i'll be counting every dollar that i spent and bargaining with hawkers to keep my expenses down. Hence, I would be staying in my boutique hotels the next time. Unless I'm feeling rich enough for a pampered trip.
Reviewed December 25, 2018
Dear Hongda, Thank you for your kind review. We are happy you found us to be a luxury hotel and enjoyed your stay. We appear to be a four star hotel, so are very honored about your rating. You are welcome to visit us again. Some comfort is always nice and one needs to recharge his batteries in a comfortable bed after a day of shopping an bargaining. Best regards, Alexandre Frenkel General Manager
Responded December 29, 2018
Centara Watergate Pavillion Hotel Bangkok
8.4
Excellent
Jenica from Singapore
Family with teens
Superior
Stayed 2 nights in December 2018
Satisfactory stay in Centara Watergate Pavillion Hotel”
The location is good as it is walking distance to the train station and Partinum mall. The staff are also friendly and professional. I want to applaud the staff at the bell service/ concierge counter who took the initiative to render their help at the entrance area.
Reviewed December 24, 2018
Dear Jenica Thank you for your review, which will be shared with the team at the bell / concierge service. This is appreciated. Kind regards, Alexandre Frenkel General Manager
Responded December 24, 2018
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
Xiuxing from Singapore
Couple
Deluxe
Stayed 4 nights in January 2019
Awesome”
Value for money, great location, friendly staff!
Reviewed January 14, 2019
Dear Xiuxing, Thank you for your short nice quote and rating, much appreciated. Kind regards, Alexandre Frenkel General Manager
Responded January 17, 2019
Centara Watergate Pavillion Hotel Bangkok
8.0
Excellent
Dermawani from Indonesia
Family with teens
Superior Twin
Stayed 1 night in June 2018
Location is excelent”
Room is clean bright and modern. The Main entrance is behind the building but so far taxi driver and Grad could find it easily. walking distance to Pratunam market . If you want to shop the cheap fashion product or glossary this hotel is highly recommended.
Reviewed December 08, 2018
Dear Dermawani, Thank you for your review. We are glad to read that you enjoyed our location. We appreciate you highlight the fact that taxi drivers were able to find the entrance easily. Indeed, they just need to understand that they just need to drive all around the building. Thank you again for your recommendation. Kind regards, Alexandre Frenkel General Manager
Responded December 10, 2018
Centara Watergate Pavillion Hotel Bangkok
8.0
Excellent
HWEE from Singapore
Family with young children
Superior Twin
Stayed 1 night in November 2018
Like the big beds but overall quite average ”
The hotel seems relatively new. Only here for a short stay. Like the big beds from the twin room. Good for family with young children. Bathroom is quite small and there is no lock to the door. There was shortage of hooks in the bathroom as well. When I checked in the hotel staff was a bit aloof. Not very service oriented.
Reviewed December 05, 2018
10.0
Exceptional
Mark from New Zealand
Couple
Deluxe
Stayed 3 nights in November 2018
Excellent Hotel Experience ”
As soon as we arrived the staff were fantastic, they arranged a wheelchair for me, upgraded our room so the wheelchair could move around better. Very helpful, informative and no hassles at all. The young lady that checked us in and made sure everything was ok was one of the best customer service staff members I have come across and that's saying something as I have traveled the world for over 34 years. Her name was Cheerapa, she made our stay unbelievable, thanks to all at Centers Watergate Pavilion
Reviewed November 30, 2018
Dear Mark, Thank you for staying with us and for taking the time to share your experience. We are delighted to learn that we were able to make your stay more comfortable and will definitely communicated your kind words to our Guest Service Supervisor, Khun Cheerapa Yachan, who will be very happy to know that her efforts are appreciated. We certainly look forward to welcoming you back the next time you will be travelling to Bangkok. Kind regards Alexandre Frenkel General Manager
Responded December 04, 2018
Centara Watergate Pavillion Hotel Bangkok
9.6
Exceptional
PAO-HAN from Taiwan
Couple
Deluxe
Stayed 2 nights in November 2018
Good experience,good breakfast,good spa massage of hotel”
Good experience, good staffs of hotel, but the water pressure of shower is too low to using, the hotel’s spa massage in 9th floor is very good(buy one get one free 12:00pm-15:00pm),breakfast is very good,Staff can help you call a rent car from hotel to BKK (400B).
Reviewed November 23, 2018
Dear Pao-Han, Thank you for you review. We are delighted to learn you enjoyed your stay with us, but have noted your remark regarding the shower. We appreciate also that you tried our Cense Spa. We look forward to welcoming you back on a future visit. Kind regards, Alexandre Frenkel General Manager
Responded November 24, 2018
Centara Watergate Pavillion Hotel Bangkok
8.8
Excellent
Rebecca from Malaysia
Solo traveler
Superior Twin
Stayed 3 nights in November 2018
Great Hotel”
Bed is comfy, bathroom and shower is a good size, breakfast was fulfilling with many choices to meet anyone's taste. Slightly far from main shopping centres I. E. Central World, Platinum and Siam Paragon, but as long as you're light on your feet, it's no sweat. Only worry is if you have tonnes to carry back to hotel. Staff in hotel has been so helpful, catering to our request. Overall, a memorable stay.
Reviewed November 22, 2018
Dear Rebecca, Thank you for your kind review. We are delighted to read you enjoyed the Centara Watergate Pavillion and its location and appreciate your kind comments about the staff. We look forward to welcoming back on a future visit to Bangkok. Kind regards, Alexandre Frenkel General Manager
Responded November 23, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Leonard from Malaysia
Family with young children
Premium Family Residence
Stayed 2 nights in November 2018
Good Hotel”
This is the second times to stay at this hotel. My family very love to stay at here because the location for this hotel is very good and the the staff were really approachable, friendly and attentive. Overall, great stay and will choose to stay at here again.
Reviewed November 17, 2018
Dear Leonard, Thank you for returning to Centara Watergate Pavillion recently and mostly for your kind compliments about our staff, this is appreciated. We definitely look forward to welcoming you back the next time you plan a trip to Bangkok. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
Jasmine from Singapore
Couple
Superior
Stayed 1 night in November 2018
Delightful surprise”
It was my boyfriend’s birthday and the hotel surprised him with a cake, which was placed in the room before we entered the room and gave us an upgrade. We decided to stay another 2 nights after! Great stay there!
Reviewed November 14, 2018
Dear Jasmine, Your high rating is also delightful, thank you for this mark of appreciation and for choosing us, and then extending. We are happy that you enjoyed your Bangkok break with your boyfriend. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
9.2
Exceptional
Allan from Singapore
Family with young children
Superior
Stayed 4 nights in November 2018
wonderful stay in bkk”
Centara truly didn’t disappoint. The friendly concierge at Level 1, who never fail to extend their help and services, and sending their regards to my son who happened to fall sick during our trip. The reception desk, who kindly attended to our hotel requests for a connecting room which made our stay so comfortable and convenient to care for my son. The housekeeping crew also did a great job on both rooms as my son dirtied the bed with his medication on the first night and the crew also provided extra amenities to make sure we had enough to attend to. The breakfast buffet was also one of the tops that I had. My son enjoyed his stay and told me he wants to go back again. Thank you for the great adventures, we will certainly be back for more!
Reviewed November 14, 2018
Dear Allan, Thank you for your comprehensive message of appreciation which we have shared with the team who is ever motivated to know that their efforts are recognized. We also certainly look forward to welcoming you back for more adventures. Kind regards, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
10.0
Exceptional
daniel from Singapore
Family with young children
Premium Family Residence
Stayed 2 nights in November 2018
Best for every aspect - cleanliness, location, staffs politeness.”
this is my 2nd time stay in this hotel which gave us good impression since the last stay. They even wrote me a card to welcome us back again and kids have surprise chocolate ready for them. What a nice gesture that kids enjoyed themselves so much in their own space. Definitely will be back .
Reviewed November 14, 2018
Dear Daniel, Thank you for your kind message and recognition. We have shared your feedback with our colleagues who are happy to learn that their efforst are appreciated, especially by loyal guests like you. We definitely look forward to welcoming you back on your next trip. Kind regard, Alexandre Frenkel General Manager
Responded November 19, 2018
Centara Watergate Pavillion Hotel Bangkok
8.8
Excellent
Noor from Singapore
Couple
Superior
Stayed 3 nights in November 2018
no complimentary swan as promised ”
did email the hotel and they said will do a swan as complimentary for my honeymoon but didn't... besides that this is my first time in bangkok, will love to come back here for shopping but definitely will try other hotels instead! this hotel is very clean and the staff is efficient
Reviewed November 06, 2018
Dear Noor, Thank your for choosing to stay with us on the special occasion of your honeymoon and for sharing your experience at Centara Watergate Pavillion Hotel. I appreciate that you found us to be clean and our staff efficient, but am terribly sorry about the fact that we failed on our promise. I can fully understand your disappointment on this shortcoming from your side and would like to offer you our most sincere apologies. I appreciate you have brought this up to our attention and am sorry we did not hear this during your stay. Yours sincerely, Alexandre Frenkel General Manager
Responded November 07, 2018
Centara Watergate Pavillion Hotel Bangkok
4.8
Sumit from India
Group
Deluxe
Stayed 2 nights in December 2018
Acceptable”
I was surprised that they have spent a lot of money on these gazebos which u see in their profile pic ....but they do not have a actual pool in the hotel.....even a 2 star property has a pool nowadays that was major let down as it was very hot in Bangkok....I would not go back to this hotel.. apart from that it was a average hotel ....nothing special ....no value for money not at all....
Reviewed December 24, 2018
Dear Sumit, Thank you for sharing your experience at Centara Watergate Pavillion Hotel Bangkok. We are sorry to learn that you were surprised about the absence of swimming-pool and understand that if this is a priority you may prefer a hotel which offers this facility. Please note that this is mentioned already on several reviews on this forum. Most guests select our hotel actually for the location and shopping convenience. Yours sincerely, Alexandre Frenkel General Manager
Responded December 29, 2018
Centara Watergate Pavillion Hotel Bangkok
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  • Excellent location
  • Central World
  • Airport Rail Link Ratchaprarob Station is within 0.35 km