good stay at centara watergate!”

centara watergate pavillion seemed like a new hotel that is located in pratunam area on top of centara watergate pavillion mall. the mall is just a small mall and not many shops were occupied yet. as it was new, not many cab drivers know how to get to the hotel so you will need to help direct them. it is about 10 minutes walk away from Ratchaprarop railway link that links to the airport station. it is also just opposite pratunam market area, and 10 minutes walk away from platinum shopping mall. there are many massage parlors along the streets near the hotel. the check-in area looks very new, clean and cool, love the design concept! especially the moom sabai area, where you can rest on the cool looking sofas in an open air area surrounded by water. the room was also very clean and bright with big windows. design of the room looks modern and comfortable, and the bed was comfy too. extensive toiletries were provided and love the rain shower. staff were very friendly and helpful. will stay here again!

Excellent Service”

This hotel was in fact recommended by my friend. We used to stay in another hotel and decided to try Centara Watergate Pavillion. I am very glad that we did not make a wrong choice. We absolutely loved this hotel. We gad booked for a Premier Family Residence but due to some mistake, we were given a Deluxe Family Residence instead. The manager on duty(sorry, i couldn't remember his name 16 Dec), was very professional and tried to do a service recovery by giving me a varieties of options. I am very impressed with his sincerity and thank you very much for making a great effort. Nonetheless, the other staffs from the front desk and conceirge were very good as well, the conceirge even remembered us. Rooms were very comfortable and I definitely had a wonderful stay in Bangkok despite wrong room being assigned to us. Thank you and we would definitely recommended to our friends and we would of course, stay with Centara Watergate Pavillion on our future visit to Bangkok!

Great service! Nice Interior!”

My partner and I stayed at Centara Watergate Pavillion Hotel Bangkok for 4 days (3 nights) and enjoyed it very much. There was no pool, however, the hotel interior at the Reception and rooms were clean and fairly new. In fact, when we first arrived at the main lobby (entrance) we were a little disappointed and worried as the Lobby was a little secluded and wasn't what we thought would be. However, after checking in at the Reception area on the 9th floor and going into our room, our whole impression changed. It was better than what we initially thought when we first arrived. During our stay there, we tried to book a car using GRAB. However, the drivers can't seem to find this place and ended up cancelling the booking. The service is absolutely one of the best we had in Bangkok. They were accommodating, helpful and friendly. They were very thoughtful to give us a brownie for our anniversary too and all in all, we had a good experience during our stay there.

Exceptional”

Reached hotel with a warmly welcomed by the hotel staff. Can tell this Centara Watergate Pavillion Hotel Bangkok is popular as many guests are queueing for check-in, surprisingly the check-in speed was super fast and I had my room access card within 5mins. The room is clean and my wife who is picky about the bathroom does like it very much as the shower head give strong water output and water is hot. Hotel in a central location and it is about 5-10mins walking distance to the shopping heaven - Pratunum Mall, Watergate morning/night market, Central World, Talad Neon night market and so on. This hotel will definitely be my first choice on the next visit to Bangkok!!

Comfortable, Clean, Luxury”

When we arrived at the Airport, our airport pick-up car was already there and was still waiting for us even though our flight was 1 hour delayed. We had a fast check in. The housekeeping attended to our needs even though it's already 3am. We had a wide and yummy selection of buffet breakfast every day. Every night we arrive from our hectic tour & shopping, a clean room & best bed is waiting for us. All the hotel staff were accommodating and can speak english. The ambiance of the hotel was very relaxing even though it's in the city center. We really enjoyed our atay at Centara Watergate Pavillion Hotel because of its excellent service, good food, cleanliness of the rooms & hotel, and accessibility to shops, transportation and other landmarks of bangkok.

Exceptional”

Unexpectedly our room was upgraded from deluxe to suite since 3 adults are staying in the room. The room provided with 2 TV set one at the sala and one a the bedroom. The room was so cozy and the view is great. The first time I ever use towels no doubts it does not only smell clean but obviously literally clean. We all have a good sleep comfortable beds,clean linens and fluffy pillows. All toiletries are well provided for. Room services are fast. All the staffs are courteous and accommodating. Surely I will recommend this hotel to my family and friends . Best location for its proximity to restaurants and shopping malls. No other better place to stay in Bangkok but in Centara Watergate Pavillion Hotel

Great experiences with Centara Watergate Pavillion”

the bed is so comfortable that me and my friend keep lying on the bed and ask each other to bath 1st. overall is a great experiences with me and my friends. is very convenient to us to get taxi and tuk tuk outside. the breakfast have lots of choice and it is nice. the bell bellboy is so friendly and helpful whenever me and my friends carry heavy stuff. it is just a walking distance to platinium mall and we can even get to foot massage just within 3 minute walk from hotel. most importantly, me and my friend enjoy selfie in the room too. we we will definitely be back again! Happy to stay in Centara Watergate Pavillion Hotel Bangkok!

Best hotel ever!”

Was here for my birthday trip and decided to stay at this hotel after seeing the many good reviews. True enough it was such a fantastic stay. We stayed for 4 nights and look forward to the breakfast every morning. The pork porridge was the best ever with all the nice condiments. The waitress all are very nice, especially Ms Puttaporn (hope I get her name right) and Ms Micky both are very sweet and lovely. The concierge at the 1st floor, they are all very nice and always smiling. And they really give me a very sweet birthday cake and surprise! Room is very clean as well. This is totally the hotel to stay in Bangkok. Thank you so much Centara Watergate Pavillion.

Definitely a good choice!”

I’m glad that I have chosen Centara Watergate Pavillion for my stay in Bangkok. The location is great , with just 15 minutes walk you’re able to access to centralworld, BigC supermarket and 20 minutes walk to Siam Square. It’s near to markets like Pratunam market, The Neon market etc. The room is spacious, value for money, clean and comfortable. The staff are very friendly too. The only thing is the lighting in the room can be brighter. They have given a birthday cake surprise to us! We truly appreciate it! Definitely one of my best stay in Bangkok.

Great accomodation”

We are always spoilt with choices when it comes to Bangkok. We settled with Centara Watergate Pavillion. We were exhausted after our flight and journey to hotel. We are greeted by lovely staffs who welcome us with some drinks and a staff to handle the guests check-in. They gave us suggestion to convert the sofa bed to a bed. We were indecisive abt that and they follow up with a call to ensure we settle well in our room. Welcome snacks were ready in the room to welcome us. The room was spacious and just the right size for a family of 4. The hotel even surprised my hubby with a birthday cake knowing its his birthday. Thank you Centara for the amazing experience. Checking out was also a bliss and we are totally in love with the service provided. This will be our 1st choice if we are to return to Bangkok again.

Honesty and responsibility”

Im glad to stay here for the first time with an unforgettable experience. My friend left his purse in lobby at midnight after our foot massage session nearby hotel. The next morning we received a letter from front desk and asked us to meet front desk people. Then they passed us back the purse without any losses. Both of us are so impressed with the honesty and responsibility level for Centara Watergate Pavillion Hotel that they have. Highly recommend for stay when you are in bangkok..

Centrally located, Good food & Friendly staff”

Our stay at the Centara Watergate Pavillion Hotel was great! My husband and I enjoyed mall hopping and restaurant hopping located near the hotel.Although there is no swimming pool due to the building restrictions. They have brilliantly decided to create a space where guests can just lie down to chill and relax with the sight and sounds of water. You can even order cocktails from Infuze bar located adjacent to the reception. We will definitely visit Centara again on our second trip in Bangkok! :)

Trusty , friendly & helpful staff .. ”

I've been to Bangkok for so many times , been visited & stayed at many different from budget to luxury hotels & villas . This is the 1st time I'm staying at the Centara Watergate which is recommended by Agoda . The service frm the staff especially frm the front desk to reception counter is very important . I would love to thank to the staff who helped around during my stayed especially the bell boy named Anurak & Pranit . He been helpful & very friendly during my stayed at this hotel . On the 1st nite , I , myself called my fren to book this hotel & she will be checking in on 13th June 14 , name Ms wong Yii Wei . Surprisingly , she cancelled previous hotel & Booking Centara . Bangkok is a lovely place to shop around , eating , relaxing & have fun on nightlife entertainment . This hotel is located in a very convenience hearty place in the centre of bkk , shopping heaven . I would love to come again & highly recommend to my friend s , relatives & my business partner for staying at this hotel . I do really hope , this hotel would maintain the quality of services & the friendliness of the staff . As I'm in services field for more than 20 years , I really salute the staff whose work so hard for servicing their guests for a great hospitality . I would come again & book this hotel for my coming stay at Bangkok . Thank you again for the staff who been helped rad . Thx .

Comfortable Stay at BKK”

Stayed at Centara Watergate Pavillion for 5d4n over Christmas. Stayed first night alone, and partner joined subsequently Location: Easily accessible from Ratchaprarop station. Hotel surrounded by many shops, malls and affordable massage parlors. Hotel: Was a comfortable stay. Service staff was very pleasant and professional. Very impressed by their hospitality and helpfulness. Was also touched by the kind gesture of sending Christmas cookies for Christmas too. Stunning day and night views of the city from my room (19-24) To be improved: - room was very bright in the day due to natural light, but lights in the room at night was insufficient and rather dim. - Periodically having faint urine smell in the room from 2nd night onwards, unable to locate the source of the smell. - Difficultly finding the entrance of the hotel when walking from train station. Went in circles and had to ask many people how to get to the lobby. Otherwise, great stay! Will stay again.

Centara Watergate”

Enjoyed my stay with Centara Watergate and never regretted chosing this hotel for our anniversary trip! The location may be a little hard to locate so we printed an A4 sized map in thai for the taxi driver (I requested it via email). So far we are able to guide the taxi driver/tuk tuk to the hotel, you just need to remember the better known landmarks like Baiyoke Sky or Baiyoke Suite (rainbow building). The bellboys are really helpful and nice, especially Mr Prawit. He is always busy helping people! The rest of the team are very nice too though I only remembered Mr Prawit's name. Even though they are busy they never fail to open the doors for us with a smile! And they are also very nice to help us get a cab to the lobby while we wait in the waiting area. Our room is quite spacious. Just like the other hotels in Bangkok. Though this hotel may not have the best location but it's quite convenient to walk to the pratunam market and platinum mall. We walk to Central World everytime though, to the nearest bts station at Chitlom too and it took us 15mins-20mins. You can walk and explore the shops or night market around.. I recommend this hotel for couples and individuals.

great hotel and value for money”

Centara Watergate Pavillion Hotel Bangkok is a 4 star and great for value hotel, everything is new and comfortable to stay, it been a great time that hotel have upgrade my room, great shower, enjoy the night at roof top bar for the complementary drink voucher from the hotel. will choose to stay back during next trip to bkk.

Lovely stay!”

Pros: - big comfy room; can hold three single beds in the room (one of them is a roll-away). - slept like a baby during our stay with the hotel - our room on the 11th floor overlooked Talad Neon Night Market - clean; room well-maintained - walking distance to Palladium Night Market, Talad Neon, Pratunam market, Platinum Mall etc - daily breakfast provided; spread is good. We had a good 3 days breakfast for our stay - pool facing cafe for breakfast; therapeutic view - staff are all very helpful and provided very accurate information when we enquired on transport to both SUV and DMK airports - though we didnt make use of the hotel facilities but they were a goo-to-have; gym, pool, spa etc - well done Centara Watergate! Cons: - some of the items like shower gel not replenished during daily housekeeping - not near any BTS station; so we ‘grab’ everywhere - given hotel’s location, was expecting cheaper daily hotel pricing rate

one of the best hotel”

Centara watergate pavillion hotel bangkok is one of the best hotel i have ever stayed. The service was very up to standard. rooms are very new. beds are superb. toilet are fantastic. we got an automatic upgrade as well. very friendly staff. very near to platinum shopping mall. will definitely stay again. thanks.

Best Choice!”

Each time I visit Bangkok, I stay in different hotels and Centara Watergate has got to be the best value for money hotel. The staff were really friendly and helpful. making sure they get us taxi with meter on. check-in was efficient with welcome drink served. lobby and corridor are spacious and clean. we were given our rooms even before the official check in time as the room was available (good that they are flexible). the room was spacious, clean and really comfortable. went up to the rooftop bar (Walk) one of the nights for some drinks. really pretty place for a late night drink. check-out was fast too. conveniently located right at pratunam and opposite platinum mall with lots of street stalls and food right in front of the hotel.

Good location for shopping ”

Centara Watergate Pavillion Bangkok "Good location" Very new hotel according to the receptionist it open in April 2013. The pillows too soft ,too thin and not comfortable to sleep . However this can be easily resolved by requesting for more pillows to piled on top . The rooms are clean but no toothbrush and toothpaste provided. Overall, the price was reasonable and I enjoy my stay at Centara Watergate Pavillion. The location of this hotel is good. Near to famous platinum wholesale center. Less than 5-10 mins walk to Platinum mall, Central World & Big C Supermarket. Hence it is still a good location if you are keen on shopping in these areas. The only downside - BTS is far. Not exactly situated near a BTS/MRT, hence it makes travelling to other places difficult without a tuk-tuk or taxi. It is centrally located but yet not near to any MTR station. This is extremely inconvenient if you are going to nearby places like Siam Paragon or Terminal 21 shopping mall as getting a taxi wasn't easy. Most of the taxi take this chance to earn extra by asking for one time charge instead of the by meter charge. As this is a brand new hotel, most of the tuk tuk or taxi drivers doesn't know where this hotel located. You can show them the hotel map or tell them it just opposite pratunam market.