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Chalet Ivy
Superior Room with Courtyard View, Chalet Ivy in Niseko
a large building with a lot of snow on top of it, Chalet Ivy in Niseko
a kitchen filled with furniture and a sink, Chalet Ivy in Niseko
Fitness center, Chalet Ivy in Niseko
a hotel room with a bed and a tv, Chalet Ivy in Niseko
Entrance, Chalet Ivy in Niseko

Removed from saved list

9.1

Exceptional

897 reviews

897 reviews

Breakfast28
Housekeeping28
View15
See map
See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Boot Solutions Niseko

230 m

Grand Hirafu Ace Pair Lift 1

240 m

Niseko Mountain Resort Grand Hirafu Ski Area

250 m

NAC Adventure Park

270 m

Alpen Ridge

320 m

Closest landmarks
Welcome Center

270 m

Blo*Blo Gyoza Bar

270 m

Niseko Physio

430 m

NOASC Adventure Tours

490 m

NAC NISEKO ADVENTURE CENTRE

620 m

Chalet Ivy

188-19 Yamada, Kutchan Town, Abuta-gun, Kutchan, Niseko, Japan, 044-0081 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Hiking
Horseback riding
See all amenities
Workout and Leisure
Fitness center

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Niseko every 9 minutes on Agoda.com
Value for money8.4
Location rating9.3
Nearest airportOkadama Airport (OKD)
Distance to airport62.0 km

Rooms available at Chalet Ivy

Exceptional
Room comfort & quality

9.2

Grand Deluxe Suite for 5 People with Private Hot Spring Bath - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Mountain view
  • 1 king bed & 2 single beds ...
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Deluxe Suite with Courtyard View
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 2 single beds
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Deluxe Onsen Suite with Hirafu Mountain View
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed
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Grand Deluxe Onsen Suite with Mount Yotei View
...
  • Room size: 71 m²/764 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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Deluxe Ski Slope View Suite for 4 People with Private Hot Spring Bath
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed & 2 sofa beds
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Deluxe King Suite with Courtyard View
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
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Deluxe Onsen Suite with Hirafu Mountain View
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed or 2 single beds
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Deluxe Twin Suite with Courtyard View
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 2 single beds
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Grand Deluxe Onsen Suite with Mt. Yotei View (2-Bedroom Suite)
...
  • Room size: 71 m²/764 ft²
  • Mountain view
  • 2 single beds and 1 king be...
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Penthouse
...
  • Room size: 223 m²/2400 ft²
  • Mountain view
  • 4 single beds and 1 double ...
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Frequently asked questions

What time is check-in and check-out at Chalet Ivy?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Chalet Ivy?

Chalet Ivy is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Chalet Ivy also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Chalet Ivy has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Niseko with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Chalet Ivy?

Wake up to a great buffet breakfast at Chalet Ivy. Adults can enjoy breakfast offered with an additional charge of 1800 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Chalet Ivy?

Chalet Ivy features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Chalet Ivy?

Chalet Ivy does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Chalet Ivy?

The closest train, metro, or bus station to Chalet Ivy is Hirafu Train Station, 2.2 km away.

What restaurants are nearby Chalet Ivy?

Restaurants including Slalom Restaurant, Bang Bang and Chiharu Zushi Kura are popular in Chalet Ivy’s neighborhood which is known as Kutchan.

What popular shopping places are close to Chalet Ivy?

Shopping options in Chalet Ivy’s Kutchan neighborhood include Boot Solutions Niseko.

What are popular attractions near Chalet Ivy?

Guests at Chalet Ivy can easily visit NAC Adventure Park, Ogawarashu Memorial Museum and Kutchan Natural History Museum located in the Kutchan area.

What popular natural sightseeing spots are close to Chalet Ivy?

Chalet Ivy’s nearby natural sights include Grand Hirafu Ace Pair Lift 1, Niseko Mountain Resort Grand Hirafu Ski Area and Alpen Ridge located in the same Kutchan area.

See map

Explore the neighborhood

What people love about Chalet Ivy

  • 10

    Exceptional
    Spaciousness

    "My little girl enjoy the snowing scene so much and run around the room, the room space is big enough and clean."

    Yan

    |

    February 18, 2019

  • 10

    Exceptional
    Location

    "Good location with very nice breakfast and onsen."

    siew

    |

    December 13, 2022

  • 9.6

    Exceptional
    Staff 

    "It’s a very comfortable hotel, friendly staff, great location."

    Judith

    |

    March 6, 2020

Property ranking|Compared to 329 Niseko properties
See all rankings
Room comfort score
9.2/10
Cleanliness score
9.6/10
Location score
9.3/10
Service score
9.3/10
Better than
97
%
of Niseko properties
Better than
96
%
of Niseko properties
Better than
95
%
of Niseko properties
Better than
93
%
of Niseko properties
Overall rating:

9.1

Exceptional
897 reviews
Cleanliness
9.6
Facilities
9.2
Location
9.3
Read all reviews >
What travelers say they love:
Great hotel.
JANET from United States
Solo traveler
More about Chalet Ivy

More about Chalet Ivy

Chalet Ivy

At Chalet Ivy, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Niseko even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Chalet Ivy thanks to the hotel's laundromat keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Chalet Ivy are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Chalet Ivy come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. Chalet Ivy also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Chalet Ivy begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Chalet Ivy has vending machines for 24-hour available light snacks and/or drinks.
Apart from amenities and services, Chalet Ivy goes the extra mile to make sure all guests make the most of their time. Indulge in winter's best and hit the slopes every day, made easier with ski slopes, ski equipment rentals and ski lessons right on-site. End your days in total relaxation with a visit to the massage, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Facilities at this hotel are rated higher than 96% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

34 mentions

Housekeeping

16 mentions

View

8 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fitness center
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Ticket services
  • Tours
Cleanliness and safety
  • Rooms sanitized between stays
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Ski equipment rentals

Food and dining

Restaurants on site
スノーキャッスル
  • Cuisine: Japanese
比羅夫坂
  • Cuisine: Japanese

Location

188-19 Yamada, Kutchan Town, Abuta-gun, Kutchan, Niseko, Japan, 044-0081
Exceptional
Location

9.3

Airports
  • Okadama Airport (OKD)
    62.0 km
  • New Chitose Airport (CTS)
    81.1 km
Public transportation
  • Hirafu Train Station
    2.2 km
  • Niseko Station
    5.9 km
Hospital or clinic
  • Niseko Physio
    430 m
Convenience store
  • Seicomart
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that this hotel is non-smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)150
Extras
  • Breakfast charge (unless included in room price)1800 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 78
  • Room voltage100
  • Year property opened2012
  • Most recent renovation2015
Parking
  • Daily parking fee0 JPY

Reviews of Chalet Ivy from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.2
Location9.3
Room comfort and quality9.2
Service9.3
Value for money8.4
High score for Niseko
Rating
9+ Exceptional (195)
8-9 Excellent (48)
7-8 Very Good (31)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (64)
Jun - Aug (31)
Sep - Nov (29)
Dec - Feb (160)
All guests (598)
All room types
All languages

Show reviews that mention 

Showing 284 verified guest comments
12345
10.0
Exceptional
Peter from Singapore
Family with teens
Superior Room with Hirafu Mountain View
Stayed 4 nights in January 2019

An excellent ski hotel”

We (3 adults) stayed here from Jan 15-19 2019. Hotel provides free car pick up from Kutchan stn. You just need to inform them in advance via email of your arrival. The room is spacious even for 3 adults. Room is clean and comfortable and have an unobstructed view of the ski slopes. Hotel has very nice onsen ( separate male and female). Hotel also offers private onsen for a fee. There is free laundry and a gym at basement. Room comes with breakfast. Although the spread ( Western and Japanese) is about the same throughout our stay, we still enjoy it very much. Hotel also has ski concierge that offers ski lessons and rental and free shuttle to and from ski platforms. Thrre are eateries, ski shops and supermarkets within 5-20 minutes walk from hotel.

Reviewed January 24, 2019

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Dear Peter, Thank you for the wonderful review from your stay with us at Chalet Ivy. We are pleased to hear about your satisfaction for the most part. It's always helpful to see what our guests enjoy about their experience so that we can continue providing excellent services. We certainly look forward to welcoming you back for more unforgettable memories! With much appreciation, Makoto Iwasa, Hotel Manager

Responded May 12, 2019
Chalet Ivy
10.0
Exceptional
Patricia from Australia
Couple
Superior Room with Mount Yotei View
Stayed 2 nights in December 2018

Amazing boutique hotel in an excellent location”

We love this hotel so much! The room is so beautiful and comfortable. Staff are very nice and helpful. They provided a free shuttle to pick us up from the bus terminal, which was located minutes away from the hotel (as it was snowing heavily when we arrived), and then again on the way back. Breakfast is amazing, not the widest selection but each item on offer is of very high quality and the croissants are some of the best I've had anywhere in the world. The hotel is very well located, close to all the restaurants that we wanted to try, and also walking distance to Hirafu Gondola, convenient for skiing. There is also a private onset which we can book after a day in the slope. Can't wait to be back!

Reviewed February 21, 2019

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10.0
Exceptional
Dato'Dominick from Malaysia
Couple
Superior Room with Courtyard View
Stayed 2 nights in January 2019

Worth the value , second time staying there”

This hotel will be the next best to ski in ski out, they provide two Vechicle , and if you book the time with them, they will also fetch you from JR Kutchan Station without any charges, their staffs are friendly, after check out and you are still able to ski one more round and they offer you their onsen to bath before sending you to the welcome center. Breakfast is good, room is clean. I will definitely stay here again.

Reviewed January 06, 2019

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Dear Dato, Thank you for taking time to review your recent stay and for choosing to stay with us again at Chalet Ivy. It's always helpful to see what our guests enjoy about their experience so that we can continue providing excellent services. We'd like to share your compliments with our staff. We definitely look forward to welcoming you back again in the years to come! With much appreciation, Makoto Iwasa, Hotel Manager

Responded May 12, 2019
Chalet Ivy
10.0
Exceptional
Yan from Singapore
Family with young children
Superior Room with Mount Yotei View
Stayed 2 nights in February 2019

Everything is nice”

We love the chalet and have a comfortable room for the two nights. My little girl enjoy the snowing scene so much and run around the room, the room space is big enough and clean. Mountain view room. We enjoy the bathtub as well. The bed is comfortable and had a good sleep in the nights. The breakfast is nice. We will be back in one day definitely. Keep it going.

Reviewed February 18, 2019

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10.0
Exceptional
Simon from Australia
Couple
Superior Room with Mount Yotei View
Stayed 9 nights in March 2019

Excellent Hotel in the perfect location.”

This Hotel is 10/10 one of the nicest hotels in the world. Location is perfect. Hotel facilities are perfect. Rooms are perfect. Breakfast is varied and delicious! The shuttle bus service to get you around town and to the ski lifts is very easy to use. Location is only 200m away from ace family lift at niseko. I cannot wait to come back to niseko so I can stay in this beautiful hotel again.

Reviewed March 20, 2019

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10.0
Exceptional
Roger from Australia
Family with young children
One Bedroom Suite with Mount Yotei View
Stayed 7 nights in February 2019

Exceptional”

Hotel is Excellent. Location is 100m from Niseko Base. you can walk or the Hotel Mini Vans will take you up there and back anytime. Staff Friendly and Helpful. Breakfast alot of Variety. I got a Big Suite Room very very Spacious. Yes alot of money but i'm here to enjoy myself definately worth the money spent.

Reviewed February 20, 2019

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10.0
Exceptional
Yih from Singapore
Family with young children
Superior Room with Hirafu Mountain View
Stayed 1 night in December 2018

Great Hotel”

The hotel was fantasic. Hotel looked like really new and the room is great. Our room has a balcony view of the skiing resort. Front desk was friendly and recommended to us their private onsen. We enjoyed our stay. Will recommend to my friends.

Reviewed April 22, 2019

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10.0
Exceptional
Samuel from United States
Couple
Deluxe King Suite with Courtyard View
Stayed 6 nights in February 2019

Best of Niseko”

Chalet Ivy is perfect. From the breakfast buffet, to the onsite ski/snowboard rentals, to the proximity to lifts, to the onsen, to the helpful (english speaking) staff, this is the place to stay in Niseko. Would definitely stay again.

Reviewed March 05, 2019

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9.6
Exceptional
Judith from Philippines
Couple
Superior Room with Hirafu Mountain View
Stayed 2 nights in March 2020

Our favorite home in Niseko”

This is our second time to stay at Chalet Ivy. It’s a very comfortable hotel, friendly staff, great location. There is a good ski service, ski and snow board classes can be arranged easily. I used the Onsen every day. We love the Mulled wine before and after dinner. They arranged our transfer to Chitose as well. Will stay here again next time.

Reviewed March 06, 2020

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9.6
Exceptional
Lina from Singapore
Couple
Superior Twin Room with Mt. Yotei View
Stayed 6 nights in February 2019

Great stay!”

The room is spacious, the onsen is simple and relaxing, there is gym too. We've got the mountain view where we can have a great view of the majestic Mt Yotei on clear days. Lots of shuttle bus service to travel to the bases for winter sports activities. They also provide shuttle bus on request to travel from Welcome Centre to Chalet Ivy. Enough car pack space too for those who drives. Super convenient to a lot of places for food and rentals. One of the main winter shuttle bus stop is right outside the hotel that travels to Hanazono. Breakfast is good too. Only thing is the laundry room is small with few washing machines that are always in use.

Reviewed February 17, 2019

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10.0
Exceptional
Susan from Australia
Family with teens
Superior Room with Hirafu Mountain View
Stayed 3 nights in January 2019

Boutique hotel close to the slopes with real charm.”

Free shuttle bus to and from the slopes, although it’s not far to walk. Excellent breakfast. In-house Onsen just fantastic after a day skiing.

Reviewed January 25, 2019

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Dear Susan, Thank you for staying with us and for posting your review. We are pleased to hear that our facilities and services met your standards. We look forward to welcoming you back to our hotel for more pleasant memories on your future stays in Niseko! With much appreciation, Makoto Iwasa, Hotel Manager

Responded May 12, 2019
Chalet Ivy
10.0
Exceptional
sukanda from Thailand
Couple
Superior Room with Mount Yotei View
Stayed 1 night in March 2019

Great View and Location”

Near Hirafu Welcome Center, Easy to transport and Staff so friendly. Free Shuttle Bus from hotel to JR Kutchan is best way to go other town in time

Reviewed March 12, 2019

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9.6
Exceptional
chris from Australia
Group
Superior Room with Courtyard View
Stayed 7 nights in January 2019

Exceptional”

The hotel was in a great location, close to ski lifts and many restaurants. The hotel was very clean and the staff were very proud of working there. The breakfast in the mornings were excellent and catered well for various tastes.

Reviewed January 10, 2019

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Dear Chris, Thank you for staying with us and for posting your review. We are delighted to know you enjoyed the wonderful culinary offerings at HirafuZaka for breakfast and that you found our associates to be warm and friendly. I will be more pleased to share your comments with our teams to show them the well deserved recognition for their contribution to the continues success of the hotel. We look forward to welcoming you back again in the near future! With much appreciation, Makoto Iwasa, Hotel Manager

Responded May 12, 2019
Chalet Ivy
10.0
Exceptional
Joon from Singapore
Couple
Grand Deluxe Suite with Hirafu Mountain View
Stayed 5 nights in December 2018

Wonderful Honeymoon”

Excellent service and wonderful facilities. Honeymoon stay here was wonderful. Breakfast is catered towards westerners though.

Reviewed March 01, 2019

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10.0
Exceptional
CHIU from Malaysia
Family with teens
Superior Room with Hirafu Mountain View
Stayed 2 nights in March 2019

Value for money”

Good location and excellent services provided by the staff. Feel welcoming. Like the place so much.

Reviewed March 20, 2019

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10.0
Exceptional
CHIU from Malaysia
Family with teens
Superior Room with Courtyard View
Stayed 2 nights in March 2019

Value for money”

Good location and excellent services provided by the staff. Feel welcoming. Like the place so much.

Reviewed March 20, 2019

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9.6
Exceptional
Hoi from Malaysia
Couple
Superior Room with Mount Yotei View
Stayed 4 nights in March 2019

Lovely Hotel”

Very lovely hotel with a great view of Mount Yotei (if you're lucky). Very close to one of the ski-lifts, and the Hirafu Welcome Center. Amazing breakfast selection. Loved the little touches such as free popcorn at the lobby, hot drink at the locker when you get back from skiing/snowboarding. Would definitely stay here again.

Reviewed October 13, 2019

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10.0
Exceptional
David from Australia
Couple
Superior Room with Hirafu Mountain View
Stayed 6 nights in February 2019

Hard to fault”

Well located and very clean. Lots of nice features. Recommended.

Reviewed March 03, 2019

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10.0
Exceptional
hui from Malaysia
Couple
Superior Room with Hirafu Mountain View
Stayed 1 night in November 2018

the staff is excellent! ”

and their private onsen is nice. free transport from station to the hotel

Reviewed March 22, 2019

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9.6
Exceptional
GARY from Singapore
Family with teens
Superior Room with Hirafu Mountain View
Stayed 4 nights in January 2019

CHALET IVY SKI HOLIDAY”

The staffs are very helpful and their drivers are excellent. Two thumbs up.

Reviewed January 14, 2019

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Dear Gary, Thank you for the wonderful review from your stay with us at Chalet Ivy. We're glad to hear that you enjoyed our facilities and services and would like to pass along your compliments to our staff. We certainly look forward to welcoming you back for more unforgettable memories! With much appreciation, Makoto Iwasa, Hotel Manager

Responded May 12, 2019
Chalet Ivy
12345
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