Chanalai Garden Resort, Kata Beach
Chanalai Garden Resort, Kata Beach
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"The staff was very friendly and the view ....."

romain

May 14, 2018

Superior Garden View - Guestroom Chanalai Garden Resort, Kata Beach
Superior Garden View - Guestroom
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Lobby Chanalai Garden Resort, Kata Beach
Lobby
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Beach Chanalai Garden Resort, Kata Beach
Beach
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Swimming pool Chanalai Garden Resort, Kata Beach
Swimming pool
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See map Chanalai Garden Resort, Kata Beach
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Excellent
Location
8.5
See all 36 photos Chanalai Garden Resort, Kata Beach
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Removed from saved list
2016

Chanalai Garden Resort, Kata Beach

Excellent location
See what's nearby
Excellent
From 1176 reviewsSee what guests said
8.2
Recommended by 84% of guests
  • Airport transfer

  • 90 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 12 travelers are looking at this property right now
Superior Garden View
Superior Garden View
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 36 m²/388 ft²
  • 2 single beds
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Executive Club Ocean View
Executive Club Ocean View
...
  • Sea view
  • 36 m²/388 ft²
  • 1 double bed
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Deluxe Sea View Hot Sale
Deluxe Sea View Hot Sale
...
  • Bathtub
  • Balcony/terrace
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Single Deluxe Sea View
Single Deluxe Sea View
...
  • Bathtub
  • Balcony/terrace
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Single Superior
Single Superior
...
  • Bathtub
  • Balcony/terrace
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Double or Twin Seaview
Double or Twin Seaview
...
  • Bathtub
  • Balcony/terrace
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Double Or Twin Superior
Double Or Twin Superior
...
  • Bathtub
  • Balcony/terrace
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SINGLE SEAVIEW
SINGLE SEAVIEW
...
  • Bathtub
  • Balcony/terrace
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Superior Garden View
Superior Garden View
...
  • Bathtub
  • Balcony/terrace
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More about Chanalai Garden Resort, Kata Beach

More about Chanalai Garden Resort, Kata Beach

"Rooms are very clean and staff are friendly."

Reviewed February 12, 2018

He from China

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Shakers
3.9 km Asian, Bar, Barbecue
Talay food1
4.3 km Asian, European, Thai
Smiles Cafe
5.0 km Asian, Thai
European cuisine
European cuisine
Akvavit sill & nubbe
6.6 km European, International, Scandinavian
Rustic - Eatery & Bar
8.2 km European, Italian, Mediterranean

What they offer

"Its location is perfect and the sea views are amazing."

Jillian from South Africa

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Family with older children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1176)Booking.com Reviews (2307)
8.2
Cleanliness8.2
Facilities8.0
Location8.5
Room comfort and quality8.0
Service8.4
Value for money8.3
Provided by verified guests of Agoda
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Showing 840 verified guest comments
12345
3.2
Katsuhito from Japan
Couple
Superior Garden View
Stayed 2 nights in September 2018
Don’t recommend this hotel ”
I stayed two nights. Below points was what I encountered. 1) hair dryer in my room was broken. I called the room service to replace for another one. Staff came after 5 min but didn’t bring new one. He said he will check after giving him the broken one but never come back. After waiting half an hour, I called the room service but didn’t show up on that day. 2) room power supply went out All of the sudden, power supply went out. It was late at night so I decided to call next morning. I called the room service but took 1hour for the engineer to come. When he came, took just few seconds to recover though. 3) Second day of my stay, room service didn’t showed up to clean my room. Of course I set the sign to “clean up “ though. 4) when checking out, counter staff asked if I used the mini bar. I never opened it but they said one beer and drink is not there. I told them I didn’t use the mini bar. l was suggested to sign “ l didn’t use the mini bar” on the paper. Can’t believe they douby.
Reviewed September 20, 2018
4.8
Erdenechimeg
Couple
Superior Garden View
Stayed 3 nights in September 2018
Drilling and hammering noise at 08:30AM VERY BAD!!”
Good things were the swimming pool is good-sized and comfortable mattresses. But the staff didn't speak poor English. There were too many confusions just to place an in-room dining order. Wanted to ask about the size of the pizza I was ordering ,they transferred the phone to 4 different persons. The internet connection was dropping all the time. I asked about internet connection, ongoing construction noise in the building as well as if they had first-aid services (blood pressure measurement) but every time it was a lot of hassle get communicated with the staff at information desk who spoke poor English. The room and bathroom smell of heavy humidity and molds. The resort in general is quite worn out and outdated with old and noisy air-con, old furniture and discolored towels. The bathroom has no automated ventilation. THE WORST WAS THE DRILLING AND HAMMERING NOISE AT 08:30AM coz of ongoing renovation. The notice letter said it starts at 10am but it didn't. VERY UNCOMFORTABLE!!!
Reviewed September 19, 2018
10.0
Exceptional
GUNRUTHAI from Thailand
Solo traveler
Superior Garden View
Stayed 2 nights in September 2018
10 metres far from Kata Beach”
My 2nd time staying here. Everything is perfect. Close to Family mart, restaurants, very nice staff. Very comfortable bed. The only one thing I don't like is the body lotion smell in the bathroom.
Reviewed September 17, 2018
8.4
Excellent
Faiz from Malaysia
Family with young children
Deluxe Sea View
Stayed 1 night in September 2018
Nice stay”
good hospitality. nice welcoming drink n ice cream. near to the beach. beautiful hotel environment. lots of stairs (good for those who love exercise) as for muslims, no halal thai food nearby, need extra budget for transportation to-from the hotel after all, nice n happy stay.
Reviewed September 12, 2018
6.0
Binh from Singapore
Solo traveler
Deluxe Sea View
Stayed 2 nights in September 2018
decent stay”
it was good overall!
Reviewed September 10, 2018
8.4
Excellent
Seah from Singapore
Couple
Deluxe Sea View
Stayed 2 nights in August 2018
Excellent”
Convenient to everything
Reviewed September 07, 2018
7.6
Very good
Huanting
Group
Deluxe Sea View
Stayed 3 nights in August 2018
It was an enjoyable stay, staff are polite and friendly. Good service ”
The room could be more clean
Reviewed September 02, 2018
5.6
Sabri from Switzerland
Family with young children
Deluxe Sea View
Stayed 8 nights in August 2018
Above average”
I definitly wont go back to this.
Reviewed August 29, 2018
4.8
Thiri from Singapore
Group
Deluxe Sea View
Stayed 4 nights in August 2018
wouldn't recommend this place”
Location is good; especially view from the room is great. However, poor housekeeping, you have to ask for water bottle, tower, etc. and have to wait at least around 30 minutes. Moreover, staffs are not friendly except reception. Breakfast is just average, not much choice. Overall, need much improvement in services.
Reviewed August 25, 2018
9.6
Exceptional
Kirwin
Couple
Superior Garden View
Stayed 2 nights in August 2018
Captain Kirwin’s Coffee experienced a great time”
Captain Kirwin’s Coffee experienced a great time Indeed. We made our own Captains ice coffee in our rooms, everyone so nice such a great place. A friendly cat always rides elevator with us :) Noodle food every morning so tasty. Thank you
Reviewed August 16, 2018
9.6
Exceptional
Kirwin
Couple
Deluxe Sea View
Stayed 4 nights in August 2018
Nice”
All good like to gym through night would be good don’t close would be good
Reviewed August 11, 2018
9.2
Exceptional
Yooseok from South Korea
Family with teens
Deluxe Sea View
Stayed 3 nights in August 2018
Good choice.”
It was good vacation for me to stay at Chanalai garden resort in this summer. All of staffs were very kind, breakfast was good and the location was the best. I hope return to resort to take a vacation with my whole family not only with my son. Thanks all staffs. ^
Reviewed August 10, 2018
4.8
CINDY from Malaysia
Couple
Deluxe Sea View
Stayed 2 nights in August 2018
Restaurant service is bad”
The restaurant staff service is bad. Not helpful. Racist. The room service staff hang up my phone. Although I ask for high floor room, there was no indication that it takes 10-15 minutes to get there from the lobby. Use 2 different lifts, walk 3 level staircases, and I asked for seaview but my room is partially blocked by the trees, and slight seaview.
Reviewed August 07, 2018
10.0
Exceptional
DANA from Romania
Family with young children
Deluxe Sea View
Stayed 5 nights in July 2018
Very good location, staff is amazing especially at the breakfast and Customer Relationship manager. ”
We stay in this hotel 2 times, second time we've return renouncing at our paid room in other hotel and other town (Bang Tao), as our heart stay with Channalai Garden Resort. The spacious and clean rooms with astonishment sea view 2407 room and 6409 room. All the Staff members are deserving a medal. They are all working hard and they are available to satisfy all your needs with a smile on their face. Location is perfect, beach is very close and lovely (the only one beach where you can swim during mussons/wet season, as well as bars, restaurants and local people life. Also some snorkeling. Fantastic! Kata is an exotic town and beach, we enjoyed at maximum. Breakfast and staff was brilliant, with a live cooking station, a varienty of local season fruits fresh and dryed, thay food options and other choices. Special Thanks to ADO! The Garden where the hotel is situated is amazing, with a large variety of exotique plants, flowers and birds. Great view of Kata beach from room and pool. Thank
Reviewed July 31, 2018
10.0
Exceptional
Thiran from Singapore
Group
Superior Garden View
Stayed 3 nights in July 2018
Excellent stay”
Very nice resort, super friendly and helpful staff and good rooms. Great location, very close to the beach and good facilities. A definite recommendation!!
Reviewed July 24, 2018
8.0
Excellent
Andrean from Indonesia
Family with teens
Superior Garden View
Stayed 2 nights in July 2018
Amenities lacking, dusty bed, ac not working”
A four star hotel suppose to have at least a shaving kit and toothbrush. They only provided us with soap and shampoo. Location is good, but housekeeping need a little work. I found sand under the duvet. Not a lot but still itchy to sleep on. Check-in process was prolonged. Managed to charged us extra per person even though we book the correct number of people. Ended up paying for extra room instead( the cost of extra person and extra room is the same, but i had to ask first. They were gonna charge us the same amount of money for a room that is paid for).
Reviewed July 24, 2018
6.8
Good
Aida from Malaysia
Group
Deluxe Sea View
Stayed 4 nights in July 2018
Excellent”
Staffs are friendly and attentive. Hotel view was superb.we stayed at room 2206. Staff accomodate us to change to other room as my mom couldnt climb up the stairs due to knee pain
Reviewed July 16, 2018
8.0
Excellent
matsuoka from Japan
Couple
Deluxe Sea View
Stayed 5 nights in July 2018
very near the kata beach. ”
second time to stay this hotel. seaview room is very nice and comfortable borth sea and pool view. 2swimming pools are so relaxing.
Reviewed July 14, 2018
6.4
Good
Emilie from Singapore
Couple
Superior Garden View
Stayed 6 nights in July 2018
Good”
Garden view is the road. Very disappointed of the 1st night because the room was on the road with traffic the whole night and the air con compressor in front of the door. Almost impossible to sleep. Trace of blood on the bed sheets. The next day we were able to change room.
Reviewed July 11, 2018
9.2
Exceptional
Penny from Australia
Family with teens
Deluxe Sea View
Stayed 4 nights in July 2018
The White Family from Australia”
Thank you to Chanalai Garden Resort for looking after us! We were first time travellers to Phuket and were unsure of what to expect. Our rooms were comfortable and clean. The breakfast was just what we needed to start the day. Chanalai provided bottled water everyday in our rooms. The views of the ocean from the room were spectacular. The local area was a bit quiet for our teenage family however, Patong was a $25 AUD Tuk Tuk ride away.
Reviewed July 10, 2018
12345
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