Chanalai Garden Resort, Kata Beach
Chanalai Garden Resort, Kata Beach
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Superior Garden View - Guestroom Chanalai Garden Resort, Kata Beach
Superior Garden View - Guestroom
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Lobby Chanalai Garden Resort, Kata Beach
Lobby
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Beach Chanalai Garden Resort, Kata Beach
Beach
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Swimming pool Chanalai Garden Resort, Kata Beach
Swimming pool
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See map Chanalai Garden Resort, Kata Beach
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Location
Excellent
8.5
See all 34 photos Chanalai Garden Resort, Kata Beach
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Removed from saved list
2016

Chanalai Garden Resort, Kata Beach

Excellent location
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Excellent
From 1058 reviewsSee what guests said
8.2
Recommended by 85% of guests
  • Airport transfer

  • 90 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.0
Very good
Room comfort & quality
Don't miss out!7 travelers are looking at this property right now | 7 travelers have booked today.
Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 36 m²/388 ft²
  • 2 single beds
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Superior Garden View
Superior Garden View
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Executive Club Ocean View
Executive Club Ocean View
...
  • Sea view
  • 36 m²/388 ft²
  • 1 double bed
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DELUXE SEAVIEW (ROOM ONLY) TWIN OR DOUBLE SUMMER PROMOTION SPECIAL OFFER-NONREFUNDABLE
DELUXE SEAVIEW (ROOM ONLY) TWIN OR DOUBLE SUMMER PROMOTION SPECIAL OFFER-NONREFUNDABLE
...
  • Bathtub
  • Balcony/terrace
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Single Deluxe Sea View
Single Deluxe Sea View
...
  • Bathtub
  • Balcony/terrace
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Deluxe Sea View Room Only
Deluxe Sea View Room Only
...
  • Bathtub
  • Balcony/terrace
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Double Queen Super w/views
Double Queen Super w/views
...
  • Bathtub
  • Balcony/terrace
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executive club ocean view/CP
executive club ocean view/CP
...
  • Bathtub
  • Balcony/terrace
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Superior Garden View Single Room - With Breakfast
Superior Garden View Single Room - With Breakfast
...
  • Bathtub
  • Balcony/terrace
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Single Superior - Garden View
Single Superior - Garden View
...
  • Bathtub
  • Balcony/terrace
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More about Chanalai Garden Resort, Kata Beach

More about Chanalai Garden Resort, Kata Beach

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Shakers
3.9 kmAsian, Bar, Barbecue
Talay food1
4.3 kmAsian, European, Thai
Smiles Cafe
5.0 kmAsian, Thai
European cuisine
European cuisine
Akvavit sill & nubbe
6.6 kmEuropean, International, Scandinavian
Rustic - Eatery & Bar
8.2 kmEuropean, Italian, Mediterranean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1058)Booking.com Reviews (2464)
8.2
Excellent
Cleanliness8.2
Facilities8.0
Location8.5
Room comfort and quality8.0
Service8.5
Value for money8.3
Provided by verified guests of Agoda
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Showing 779 verified guest comments
12345
4.8
Phavisakan from Thailand
Group
Superior Garden View
Stayed 2 nights in June 2018
Please avoid staying at this hotel”
1. We had informed arrival time in advance that we would check in late (11 pm) and need 1 extra bed. As soon as we arrived to the room nothing had been prepared (no extra bed, no extra set of towel and a bottle of water) We had been waiting about 20-25 Min then we called the reception. A front desk guy talked to us with no service mind, no apologies by excusing that the guest just checked out in the afternoon... hello this is about to begin a new day. If the room isn’t ready, pls put us in another room. This is the first thing that we don’t appreciate. We need to rest. 2. For breakfast.. there is no various kind of breakfast. We had to urge the staffs when food ran out and importantly, they are not friendly. In addition, staff did not make up the table to be ready for the next guests, causing to the additional waiting time. Furthermore, I heard a few staffs discuss about the nationalities of customers. I perceive that ‘Thai’ staff treated foreign customers much better than Thai customers. Some staff talked with customers without tone of voices. 3. In contrary to other comparable hotels, the housekeeper did not provide extra amenities (e.g. room / beach towel, bottles of still water, toothbrush, toothpaste) and clear the leftover of old amenities after the first night. First, we made a call to the receptionist to request for such amenities. Nothing happened 5 minutes later. Then, I made the call again to remind. The other receptionist told that she would remind the housekeeper. Here comes the third call. The receptionist still gradually jotted what I requested, making me angry since my two friends finished taking a bath after a long day. Ten minutes later, the housekeeper rushed to give me what I requested. The total waiting time is 40 minutes!!!!!!!!!!!. I found out that only one housekeeper tried to respond to a number of requests. I recommended that the hotel should spare a few more housekeepers for better effectiveness of satisfying customers’ needs. Moreover,
Reviewed June 17, 2018
10.0
Exceptional
Yih from Malaysia
Solo traveler
Deluxe Sea View
Stayed 3 nights in June 2018
Relax”
Pros-Room is clean and the view are superb. Very near to family mart cause is just opposite road from the resort. Very near to the beach, as it is walking distance <500m. Breakfast was ok. Cons- the room which I stayed is a bit far from the lobby. It require to walk few staircases. But it was ok cause I am on my vacation.
Reviewed June 12, 2018
7.2
Very good
Boon from Malaysia
Couple
Deluxe Sea View
Stayed 2 nights in May 2018
Nice hotel with a good view”
A bit old but still acceptable.
Reviewed June 06, 2018
7.2
Very good
.Norman from Australia
Group
Superior Garden View
Stayed 7 nights in May 2018
Hotel transport”
We had an agreement in place for a 3 hour sight seeing at an agreed price per hour , however we came back earlier and the drive demanded that we pay not only what we thought we agreed to but also added on another figure, one of our party payed it, but later I went and questioned the driver who said we did not have an agreement , I also got his manager who was not party to the agreement but naturally said his driver was right, therefore I sugest to anyone thinking of getting the hotel transport forget it not only where they very deceptive and untruthfull, they even tried to say that people in our group changed the arrangement, but only questioning our group we found this to be a pack of lies
Reviewed June 02, 2018
10.0
Exceptional
Pauline from Malaysia
Group
Deluxe Sea View
Stayed 1 night in May 2018
Good location, friendly staff ”
Hotel is about 1 hour from airport, there are many stores and restaurants to shop nearby the hotel. Staffs are very friendly, breakfast is good
Reviewed May 25, 2018
10.0
Exceptional
Young from Australia
Solo traveler
Deluxe Sea View
Stayed 5 nights in May 2018
Great location amazing view ”
Bit of a walk to/from room but totally worth the view!! Made my stay in Phuket
Reviewed May 24, 2018
9.6
Exceptional
Gary from Australia
Couple
Deluxe Sea View
Stayed 3 nights in November 2017
Exceptional”
Superb Beach resort . Really excellent staff who went out of their way to make us feel special. Great breakfasts , good access to main tourist area . Not too crowded & every question easily handled. Pay a little more , get a seaview room its worth it.
Reviewed May 23, 2018
6.4
Good
James from United States
Couple
Executive Club Ocean View
Stayed 4 nights in May 2018
Wasn't great, but wasn't bad either.”
Pros: Friendly staff, beautiful views, nice pools Cons: Expensive food, Floor underneath bed had hair and dust from previous guests from the moment I stepped into the room and remained that way when I checked out on the 5th day, Towels never got replaced after each room cleaning (I had to ask for replacement each day) I will never stay here again based on the dirty floor underneath the bed and will not recommend this resort to anyone.
Reviewed May 19, 2018
6.8
Good
EBRU from Turkey
Couple
Deluxe Sea View
Stayed 7 nights in May 2018
In General our stay was very nice.”
The Hotel location is very nice and quite so was our room with the amazing direct view to the andaman sea. The only major issue is the local staff who doesn't speak english, thank god they have philipino staff to assist for emergencies. The housekeeping must be more efficient in order to assist the guest daily without continously asking for new towel and fresh up.
Reviewed May 18, 2018
10.0
Exceptional
Ilya from Australia
Couple
Deluxe Sea View
Stayed 4 nights in May 2018
amazing place we like it a lo”
Recommend !!!!!!!!
Reviewed May 14, 2018
9.6
Exceptional
Romain from France
Family with young children
Deluxe Sea View
Stayed 2 nights in May 2018
Great hotel !”
Everything was fine, usually breakfast ends at ten but in that hotel eleven am . We requested for a late checkout, we got it ! The staff was very friendly and the view ..... amazing!!! Great value for money .
Reviewed May 14, 2018
8.8
Excellent
Min from Singapore
Family with teens
Deluxe Sea View
Stayed 2 nights in December 2017
Great service!”
My best memory of this resort is the thoughtful service delivered by the friendly and helpful staff - every morning during breakfast one of them would come by to greet us and ask if everything's good with the room and if we needed any help etc. The first morning we casually shared about how we had to climb many steps and change 3 different lifts just to get to our room, and she offered to switch a room for us and other solutions, but we were ok with it actually. To our pleasant surprise, in the afternoon when we got back from a long day of walking, there was a fruit platter in our room with a note to acknowledge our feedback and all. These are small gestures but really thoughtful and very much appreciated. The service really made up for all the inconvenience!
Reviewed April 30, 2018
8.0
Excellent
Anne from Thailand
Couple
Executive Club Ocean View
Stayed 5 nights in April 2018
Very good”
Great location 2 minutes from the beach. Clean rooms, great breakfast, lovely pool.
Reviewed April 17, 2018
6.4
Good
CHIHO from United Kingdom
Solo traveler
Deluxe Sea View
Stayed 5 nights in December 2017
Pleasant Hotel with good staff”
The hotel being built on a hill, if you book a sea-view room, you need to climb up quite far up, which involves changing lifts and a few stairs. The hotel staff was tentative and accommodating to your additional requests.
Reviewed April 16, 2018
6.0
IURII from Vietnam
Couple
Superior Garden View
Stayed 5 nights in April 2018
Terrible service”
Hotel exactly look like on the photo. Really warm water into the swimming pool, maybe someone like. This trip become for me as real adventure about Indiana Jones. If you need make up the room, you have to call to reception and ask, after you have to come to reception and ask again, after that you can walk around and come back to your room after few hours and you need to call to reception again, then someone will come. And if you travel as couple sometimes you will get one towel instead of two.
Reviewed April 16, 2018
8.4
Excellent
Gaeun from Canada
Couple
Superior Garden View
Stayed 1 night in April 2018
Excellent”
The location is very close to the Kata beach. Staff are communicative and friendly. However, the breakfast has not many options. There are lots of stairs in the hotel, so it was quite difficult for my parents to walk to their room. The roads are very narrow near this hotel, so very difficult to walk by. Overall, it is good hotel, but I would not stay here next time.
Reviewed April 14, 2018
9.6
Exceptional
Jillian from South Africa
Family with teens
Deluxe Sea View
Stayed 10 nights in March 2018
PERFECT LOCATION”
This is the second time we have stayed at Chanalai Garden Resort and would not hesitate to recommend it. Its location is perfect and the sea views are amazing. The staff are all incredibly helpful and always eager to assist. Special mention must be made of the Guest Relationship Manager, Kimberley Gevera, who goes the extra mile in ensuring the guests have a memorable stay.
Reviewed April 10, 2018
5.6
loretta from Australia
Family with teens
Deluxe Sea View
Stayed 12 nights in March 2018
Great location about the only good thing about this property.”
I’ve stayed in many resorts in Thailand and this property whilst staff were pleasant as they normally are and location good is in need of refurbishment. It was noisy as the rooms lack of acoustics combined with heavy timber furniture vibrate from top to bottom. The mattresses were in need of replacement as they were not only on a slant but springs creaked from being old. There are far better resorts for the same price.
Reviewed March 24, 2018
9.2
Exceptional
Dave` from United Kingdom
Group
Deluxe Sea View
Stayed 2 nights in March 2018
Excellent Location in Kata Beach”
Nice few days stay , pool is fab with swim up bar! ,3 lots of happy hours at different times! Rooms spaceous and Ocean view great , we has issue with smell of drains in room but fair to management we were given free transportation to compensate! , overall a fabulous stay!
Reviewed March 22, 2018
8.0
Excellent
Megan from United States
Group
Deluxe Sea View
Stayed 3 nights in March 2018
Very good”
Nice location with easy access to the beach. Clean rooms (however sometimes smelly) with a great view. There are a lot of stairs which wasn’t a problem for us but might be challenging for others. The main pool with the swim up bar was great and they had happy hour of buy one get one free. The breakfast was the typical buffet which was fine however pretty crowded at times. We walked to The Coffee House Cafe (10 minute walk) one day for breakfast and really liked it. Staff were friendly. Overall a nice stay for the last stop of our Thailand trip.
Reviewed March 18, 2018
12345
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