ChaoKoh Phi Phi Hotel & Resort
ChaoKoh Phi Phi Hotel & Resort
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"We had a great stay."

Angela

|

March 16, 2018

 ChaoKoh Phi Phi Hotel & Resort
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Lobby ChaoKoh Phi Phi Hotel & Resort
Lobby
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Lobby ChaoKoh Phi Phi Hotel & Resort
Lobby
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Interior view ChaoKoh Phi Phi Hotel & Resort
Interior view
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Exceptional
Location
9.0
See all 65 photos ChaoKoh Phi Phi Hotel & Resort
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What guests are saying:
The down side was the hard bed.
Marc from Australia
Solo traveler
Great place to stay, recently renovated suites and facilities. Although still currently renovating other areas on the property so was a bit noisy at times but just during the day. Good location on Phi Phi. Breakfast was decent compared to some other places.
Jordan from Canada
Couple
We booked this place last minute. The bed was really hard. Other than that, great quality hotel and in the heart of lots of things to see and eat.
Fritz from United States
Couple
Only downside to this hotel is that the pool is quite small and they only has ten sunloungers, which meant I had to lie on the floor on a towel.
matthew from United Kingdom
Couple
Lovely place right in the centre and 5 mins walk from the ferry. Look for the deals online. Only downside was the temperature of the pool - far too hot to be refreshing. Great breakfast. Very clean throughout and wonderfully friendly staff.
Jan from United Kingdom
Couple
Love ChaoKoh Phi Phi Hotel, they have a very nice room and good environment, 5 minutes walking distance from the pier.
Miriam from Malaysia
Couple
Newly renovated

ChaoKoh Phi Phi Hotel & Resort

Exceptional location
- Inside city center
- What's nearby?
Very good
From 396 reviewsSee what guests said
7.9
/
10
Very good service
7.9
Value for money7.6
Location rating9.0
Nearest airportKrabi International Airport (KBV)
Distance to airport45.7 km

Agoda Preferred Property

2017

Gold Circle Award Winner

  • Airport transfer

  • 20 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
Deluxe Garden View
Deluxe Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Deluxe Room
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds or 1 double b...
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Deluxe Suite Garden
Deluxe Suite Garden
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
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Deluxe Suite Sea View
Deluxe Suite Sea View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
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Double or Twin Room with Garden View
Double or Twin Room with Garden View
...
  • 2 single beds or 1 super ki...
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Superior Garden Room
Superior Garden Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • 1 super king bed or 2 singl...
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Grand Deluxe Bungalow
Grand Deluxe Bungalow
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed
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Superior Bungalow
Superior Bungalow
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
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Have a question for ChaoKoh Phi Phi Hotel & Resort?

What people love about the property

  • "The staff were all lovely and pleasant throughout our stay."

    michael

    |

    January 17, 2018

  • "Very nice lawn"

    Sujeeth

    |

    January 4, 2018

  • "Overall, lovely stay and highly recommended."

    Angela

    |

    October 24, 2017

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More about ChaoKoh Phi Phi Hotel & Resort

More about ChaoKoh Phi Phi Hotel & Resort

"Nice and clean hotel, top location."

Erik

|

February 5, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Nice place to stay and very quite."

Juan P.

|

March 5, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Various parts of the property will be undergoing renovation from May 2, 2018 to November 30, 2018. There will be some areas affected by the noise from 10:00 AM to 05:00 PM. For further queries, please contact the property directly.
The swimming pool is undergoing renovation from August 16, 2018 to November 30, 2018.

Real reviews from real guests

Agoda Reviews (396)Booking.com Reviews (6)
7.9
/
10
Cleanliness7.9
Facilities7.0
Location9.0
Service7.9
Value for money7.6
Provided by verified guests of Agoda
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All guests (396)
All room types
Showing 228 verified guest comments
12345
9.2
Exceptional
Sean from South Africa
Couple
Superior Garden Room
Stayed 3 nights in November 2018
Best ever ,staff great ,doing renovations at the moment,but it’s still well worth it locaation great”
Alll good ,will be exceptional when renovating is finished,but still well worth staying there,don’t need pool sea right there
Reviewed November 13, 2018
4.8
Kristoffer from Netherlands
Couple
Superior Twin Room
Stayed 2 nights in November 2018
Hotel should NOT have been open during renovations ”
We were notified of the renovations just one week ahead of arrival but we did not quite imagine having to walk through a construction site every day - insane! Room was not restocked with toilet paper and shower gel etc daily - somewhat strange. Shower had extreme amounts of limescale. Otherwise,great location and nice breakfast with superb view.
Reviewed November 04, 2018
9.2
Exceptional
Inge from Netherlands
Family with teens
Deluxe No View
Stayed 3 nights in October 2018
Exceptional”
We had a great stay; room was beautiful and big, beds were good, bathroom excelent. Our view was not so great and during our stay we couldn't make use of the swimmingpool, but that gave probably the price reduction.
Reviewed November 04, 2018
7.6
Very good
Mark from Ireland
Solo traveler
Superior Garden Room
Stayed 1 night in October 2018
Very good”
undergoing massive renovation currently.when finished it will be one of the nicest hotels I would have stayed in. rooms are immaculate and spacious. staff are very kind and polite. location is excellent. I would recommend once construction is complete. (No pool no gym)
Reviewed October 31, 2018
7.6
Very good
Suhyun from South Korea
Couple
Superior Garden Room
Stayed 5 nights in October 2018
Good location and new buildings but..”
Pros; - Location(5 mins to Tonsai pier & many restaurants and shops nearby) - New and clean building. - Quiet envoronment(away from bars and party area). Cons; - Breakfast buffet: poor quality food. - Internet connection keeps disconnecting. - Construction: Pool is under construction till 30th Nov. Several lodges are being built. -
Reviewed October 25, 2018
5.2
Denise from Spain
Couple
Superior Garden Room
Stayed 1 night in October 2018
Under construction”
Hotel is still under construction and there is no swimming pool available. There is terrible noise from 8 a.m. to 6 pm. None informed us of the situation when booking. I wouldn't recommend it at all.
Reviewed October 23, 2018
3.6
Johannes from Germany
Couple
Deluxe No View
Stayed 3 nights in October 2018
The biggest scam ever! We booked this hotel because of the pool and fitness spa. As soon as we ”
Arrived the hotel, they told us that there were renovations and there was no pool and spa. So we paid 42 € for one fucking room and nothing else! Even the breakfast was not included although we booked it with breakfast. So we tried to handle with the staff the situation. After the whole surprise about no pool, no spa and no breakfast, we ask them if they could either lower the price or at least give us breakfast for free in return to no pool and spa. Well, they said no sorry, either you take the room or you have to contact agoda to get your refund. After 6 calls, agoda was not available! So at 20pm we had to take the fucking room in the middle of a mountain of trash and rubble. The three days we stayed there we had to hear from 7am to 6pm the workers... I'm sure that the whole resort will be really nice when it's finished but for now on staff and rubble was not what we expected for our holiday. By the way, the sink and bath stinks!
Reviewed October 21, 2018
2.8
Michael from Canada
Family with young children
Superior Twin Room
Stayed 2 nights in October 2018
We want a refund, aircondionor broke last night and dripping water on our clothes all night. ”
You did not warn us about renovation ahead of time I booked 3 months in advance with no notification of pool construction very loud. Air con broke and dripping water on clothes all night. Front desk also insulted my wife. We want refund. Did not pay for this kind of service.
Reviewed October 14, 2018
4.4
Wee from Singapore
Family with teens
Deluxe Double or Twin Room
Stayed 2 nights in October 2018
Hotel under Major Renovation”
No pool, main area of hotel under massive renovation. Had booked months earlier n no notification was given to me that it will be undergoing reno. Room Price had dropped as compared to my bookings. Initially given a room with spoilt aircon, asked me to wait for 10mins and many more times of 10mins until they finally agreed to my insist of a change of room. Rooms had no views at all. Book other resorts please. No pool, no gym. Nothing.
Reviewed October 09, 2018
10.0
Exceptional
Muhammed from Germany
Solo traveler
Deluxe No View
Stayed 4 nights in September 2018
Super Hotel !!”
Everything was perfect !!
Reviewed October 07, 2018
7.6
Very good
Simone from Australia
Family with teens
Deluxe Garden View
Stayed 1 night in September 2018
Very good”
Nice hotel but undergoing major renovation and very noisy, we were not informed of that
Reviewed October 04, 2018
8.4
Excellent
Danielle from South Africa
Group
Stayed 5 nights in December 2017
Best of both”
Location is perfect for those that want peace and quiet and relaxation but also within a max 10 minute walking distance to all the major beaches and parties. Clean with breakfast overlooking the ocean.
Reviewed September 29, 2018
8.4
Excellent
Clayton from Philippines
Couple
Superior Garden Room
Stayed 3 nights in September 2018
Not far from pier, next to shops, beach and restaurants”
The hotel is a short (3-4 minutes) walk from Tonsai Pier where the boats from the mainland drop you off. There should be someone there from the hotel to help with your bags too. Rooms are spacious and clean, good showers, bottles water and umbrellas provided in room and good wifi. There is cable TV but not many channels in English to watch, everything is dubbed to Thai. Around the hotel are dozens of stalls, near the market for food (like restaurant Pa Noi) and just across the path to the beachfront. Would stay again.
Reviewed September 24, 2018
4.4
nicola from United Arab Emirates
Group
Deluxe Garden View
Stayed 7 nights in September 2018
Would be a great hotel if pool and rooms weren’t being built.”
Because of the winter season, the pool is under renovation, this is only mentioned in small information right at the bottom of the advert. The staff were rude when we argued about our disappointment of the building work. Yet the hotel is still highly priced even though it was under renovation. It’s in a great location.
Reviewed September 22, 2018
6.8
Good
Lisa from Australia
Couple
Superior Garden Room
Stayed 4 nights in September 2018
No pool no alternative”
No pool
Reviewed September 22, 2018
8.4
Excellent
Karina from United States
Couple
Superior Garden Room
Stayed 1 night in August 2018
Excellent”
The room had a musty feel to it and looked different than the pictures. There was construction outside of our room during our stay so we were not able to enjoy any of the amenities like the garden or sleeping in. The location was great and It was a great value for our money. If you're looking for a place to just sleep then this is it, but I recommend you bring your own sheets if you'd like to sleep comfortably.
Reviewed September 20, 2018
5.6
jay from Australia
Couple
Superior Twin Room
Stayed 1 night in September 2018
cheap clean room but terrible facilities ”
our room backed onto a local house so it was noisy and there is currently no pool or facilities available. would probably not stay again.
Reviewed September 14, 2018
8.0
Excellent
Michelle from Malaysia
Group
Deluxe Garden View
Stayed 2 nights in September 2018
Facilities”
My second time staying here. And the pool is under maintenance which means no pool at the moment :/ Helpful staffs and spacious room. Will definitely recommend this resort! :)
Reviewed September 13, 2018
2.8
BLANCA from Spain
Family with teens
Deluxe Garden View
Stayed 3 nights in August 2018
Bad service, noise, dirty”
They had never treated me so badly, they should take care of the education of the people in reception. They do not give solution to the problems and they also scream at the customer, surprising. Hotel under construction with a lot of noise and dust, none of the services are operational, there is no pool or gym. I booked 3 rooms for 6 adults and two children, one bed was missing and they never put it. Phi Phi spectacular but the hotel not to return.
Reviewed September 12, 2018
4.0
Walid
Couple
Superior Garden Room
Stayed 3 nights in September 2018
Don't trust hotel advertising pictures online”
This hotel is a real cheat. I made a three day reservation from September 11 to 14 through Agoda service online a month ago. When my wife and I checked in today we were informed by a smiling lady in the reception that they are sorry that we have to put up with the constant noise of drilling and knocking because of the renovations of the pool....yes she said we have no pool it's under renovation, and we have no beach too because of the high and low tides. In low tides the water is completely withdrawn and high tide the beach goes up as high as to the reception. and when I asked how come that no one informed us by email especially that we made our reservations a month ago, all I received is a fake smile with a series of meaningless sorries. They offered no compensations : no discount or a transfer to another hotel, all they said if you want to check out, you will get a refund and you have to leave at 11 am sharp. Not even allowing a late check out!!! The problem is that it's too short notice to check out, change hotels or make reservations. Our vacation is completely ruined now. Don't trust all the pictures you see of hotel online. Don't come to this place ever.
Reviewed September 12, 2018
12345
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