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Chateau Windsor Hotel
Chateau Windsor Hotel
Chateau Windsor Hotel
Chateau Windsor Hotel
Chateau Windsor Hotel
Chateau Windsor Hotel
Chateau Windsor Hotel

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7.7

Very good

544 reviews

544 reviews

Housekeeping5
Breakfast4
Children's activities2
See map

8.6

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Studio3 Art Gallery

150 m

Not Just Jazz By the Bay

160 m

Good view of Mumbai

190 m

Government Law College

190 m

Dome

200 m

Popular landmarks
Nariman Point

900 m

Gateway of India

1.6 km

Sri Sri Radha Gopinath Temple

3.1 km

Colaba

3.2 km

Shree Siddhivinayak

9.3 km

Closest landmarks
Mocha Bar

30 m

Consulate of Canada

110 m

Eros

340 m

Consulate of Thailand

350 m

CGHS Dispensary No.1, C.G.O.

360 m

Chateau Windsor Hotel

86 Veer Nariman Road, Next to Hotel Ambassador, Churchgate, South Mumbai, Mumbai, India, 400020 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the South Mumbai part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Mumbai

Check-in [24-hour]

Airport transport

250 meters to public transportation

210 meters to Marine Drive

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Mumbai every 2 minutes on Agoda.com
Value for money7.0
Distance to city center1KM
Location rating8.6
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport17.9 km

Rooms available at Chateau Windsor Hotel

Very good
Room comfort & quality

7.5

Deluxe
...
  • Room size: 11 m²/118 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Triple Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 3 single beds
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Deluxe Triple Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Family Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Deluxe Single Room
...
  • Balcony/terrace
  • Shower
  • 1 single bed
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Superior Single Room
...
  • Shower
  • 1 single bed
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Superior Quadruple Room
...
  • Room size: 25 m²/269 ft²
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Guest Room
...
  • Room size: 23 m²/248 ft²
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Family Room, 1 Double or 2 Single Beds
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at Chateau Windsor Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Chateau Windsor Hotel?

For those who wish to drive their own cars, Chateau Windsor Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Chateau Windsor Hotel?

Wake up to a great continental breakfast at Chateau Windsor Hotel. Adults can enjoy breakfast offered with an additional charge of 280 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Chateau Windsor Hotel?

Chateau Windsor Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Chateau Windsor Hotel?

The closest train, metro, or bus station to Chateau Windsor Hotel is Churchgate Railway Station, 240 m away.

What restaurants are nearby Chateau Windsor Hotel?

Restaurants including Faaso's, Sucre and Kamling are popular in Chateau Windsor Hotel’s neighborhood which is known as South Mumbai.

What popular shopping places are close to Chateau Windsor Hotel?

Shopping options in Chateau Windsor Hotel’s South Mumbai neighborhood include Colaba Causeway, Crawford Market and Studio3 Art Gallery.

What are popular attractions near Chateau Windsor Hotel?

Guests at Chateau Windsor Hotel can easily visit Gateway of India, Chhatrapati Shivaji Terminus and Nariman Point located in the South Mumbai area.

What popular natural sightseeing spots are close to Chateau Windsor Hotel?

Chateau Windsor Hotel’s nearby natural sights include Back Bay located in the same South Mumbai area.

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Explore the neighborhood

What people love about Chateau Windsor Hotel

  • 9.2

    Exceptional
    Location

    "Nice hotel at nice location."

    Tushar

    |

    July 24, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff is very good and polite."

    Amruta

    |

    May 3, 2022

  • 8.8

    Excellent
    Location

    "also location too good."

    UTTAM

    |

    April 15, 2022

Property ranking|Compared to 1,515 Mumbai properties
See all rankings
Location score
8.6/10
Room comfort score
7.6/10
Service score
7.6/10
Cleanliness score
7.6/10
Better than
97
%
of Mumbai properties
Better than
97
%
of Mumbai properties
Better than
92
%
of Mumbai properties
Better than
92
%
of Mumbai properties
Overall rating:

7.7

Very good
544 reviews
Cleanliness
7.6
Facilities
6.4
Location
8.6
Read all reviews >
More about Chateau Windsor Hotel

More about Chateau Windsor Hotel

Chateau Windsor Hotel

Check out all the many sightseeing choices in Mumbai when you stay at Chateau Windsor Hotel, which puts you close to all the famous landmarks. Explore the genuine Mumbai that most travelers never see, with a stay at Chateau Windsor Hotel -- located only 1.6 km from Gateway of India.
At Chateau Windsor Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Chateau Windsor Hotel makes it easy to plan your day trips, sightseeing, and more around Mumbai. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Chateau Windsor Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Chateau Windsor Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Chateau Windsor Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and bottled water at your disposal. Chateau Windsor Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Chateau Windsor Hotel begins with a delicious in-house breakfast.
Apart from amenities and services, Chateau Windsor Hotel goes the extra mile to make sure all guests make the most of their time. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Chateau Windsor Hotel is the perfect spot to explore Mumbai's fascinating cultural sights and attractions. Multiple day trip options await you and your travel group close to Chateau Windsor Hotel, starting with visits to Marine Drive located just 210 m away. Chhatrapati Shivaji Terminus is located 230 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.4

Most talked about facilities

Housekeeping

25 mentions

Breakfast

16 mentions

Internet

6 mentions

Beach

2 mentions

Languages spoken

  • English
  • Hindi
  • Tamil

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Room service [24-hour]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fan
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Socket near the bed
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
Location
86 Veer Nariman Road, Next to Hotel Ambassador, Churchgate, South Mumbai, Mumbai, India, 400020
Excellent
Location

8.6

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    17.9 km 49 min drive
  • Pune Airport (PNQ)
    120.8 km

Public transportation

  • Churchgate Railway Station
    240 m
  • Marine Lines Railway Station
    1.4 km

Hospital or clinic

  • CGHS Dispensary No.1, C.G.O.
    360 m

Shopping

  • Colaba Causeway
    1.9 km

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Marine Drive
    220 m
  • Chhatrapati Shivaji Terminus
    240 m
  • Nariman Point
    900 m
  • Gateway of India
    1.6 km
  • Sri Sri Radha Gopinath Temple
    3.1 km
  • Colaba
    3.2 km
  • Shree Siddhivinayak
    9.3 km
  • Bandra-Worli Sea Link
    10.9 km
  • Elephanta Caves
    11.7 km
  • Juhu Beach
    16.1 km

Nearby landmarks

  • Mocha Bar
    30 m
  • Consulate of Canada
    110 m
  • Studio3 Art Gallery
    150 m
  • Not Just Jazz By the Bay
    160 m
  • Good view of Mumbai
    190 m
  • Government Law College
    190 m
  • Dome
    200 m
  • Marine Drive
    220 m
  • Churchgate Railway Station Area
    230 m
  • Chhatrapati Shivaji Terminus
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are allowed for an additional charge of INR 500 per night per pet.
  • For guests with pets, a security deposit of INR 5,000 is required upon check-in for charges or damages during the stay.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee1450 INR
  • Distance from city center1KM
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)280 INR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors5
  • Number of rooms 50
  • Room voltage220
  • Year property opened1939
  • Most recent renovation2009

Parking

  • Daily parking fee0 INR
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Chateau Windsor Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.6
Facilities6.4
Location8.6
Room comfort and quality7.5
Service7.6
Value for money7.0
High score for Mumbai
Rating
9+ Exceptional (28)
8-9 Excellent (62)
7-8 Very Good (59)
6-7 Good (41)
<6 Below Expectation (61)
Time of the year
Mar - May (69)
Jun - Aug (34)
Sep - Nov (47)
Dec - Feb (101)
All guests (299)
All room types
All languages

Show reviews that mention 

Showing 251 verified guest comments
12345
8.7
Excellent
Nikhil from United States
Solo traveler
Superior
Stayed 2 nights in March 2014

Good Price for Great Location”

Central / Great Staff / Good Price

Overall great stay. I will stay here again and won't need to look elsewhere. Clean, basic hotel. Great friendly, professional staff. Excellent location in Churchgate by Marine Drive. Pros: * Really great location for price. * Staff very friendly. They go out of their way to cater to your needs. * Hot breakfast provided as room service as late as 11AM. A hot masala omelette arrived literally 4 minutes after I ordered it and they cam back to clear the tray 15 minutes later. Stellar. * I could plug US plugs into the wall in a couple of places. Cons - most are minor - I'm thinking really hard to come up with these: * Rooms are basic and not luxurious. Do not plan on impressing your travel partner with this room. * You have to pay for internet (1000 Rs for 1 hour or 2500 for 24 hours, I think). * Bathroom toilet takes a fair amount of effort to get it to successfully flush something down. I see these throughout India, so not this hotel's specific fault (silly but annoying). * Slower check in Be prepared to talk to at least 3 people at the front desk and fill out a form / forms and to provide your passport for scanning (possibly multiple times). Probably the same at other India hotels. * Bed comfortable, but not soft and plush. * AC seemed to struggle / stop working at times - still kept the room decent, though at times slightly warmer than I would have liked. I actually booked this hotel as a replacement for the first hotel I booked. I would have saved a bit of money with that first one, but I found that it was in the wrong area - not central at all - also got really quiet at night - and with a few too many unbecoming characters sitting around on the streets. Nothing outright wrong with that place, but Hotel Chateau Windsor cost just a bit more and addressed all of those weaknesses - it's in a really great location which is safer and more central.

Reviewed March 10, 2014

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9.0
Exceptional
Peter from Australia
Couple
Deluxe
Stayed 2 nights in March 2012

Value for money”

Staff bent over backwards to help wonderfull !!

the chateau windsor is a family run hotel,some of the staff have been there all their working life.we could not find any fault with the staff,they were 100% helpfull.how about breakfast dilliverd to your room at 4am? our room was on the 4th floor, you could not fault it,it was v/clean,good quality fittings,top quality bath room with good hot water.the only thing we can complain about was the flat screen t/v was not working (some sort of technical problem) the hotel is close to the water, and plenty of eatery's close by.the boys at the front of the hotel were able to get us a taxi at the snap of a finger.our room was well worth the money,the staff treated us like we were one of the family.we will definatly stay with them again if we go back to india.

Reviewed March 31, 2012

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8.7
Excellent
Yun-Cherng from Australia
Couple
Superior
Stayed 2 nights in December 2015

Nice on the inside, unattractive on the outside”

Spacious rooms, attentive staff, rooftop breakfast

Overall we were happy with our stay at Chateau Windsor. On first impressions, the hotel exterior was not impressive, especially when going up in a small dodgy looking lift where you can see each floor as you go up (although, interesting). Reception area is not flash, but when they lead you to the Deluxe Room, the room is decent, modern and clean. Free breakfast in the mornings upstairs on the rooftop is nice during sunrise. Staff are friendly and attentive. Lesson learnt - Superior Room is only for 1 person, not couples! Did not know until our arrival and had to pay an extra 1000Rp per night. Deluxe is better.

Reviewed January 05, 2016

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9.3
Exceptional
Anna from Australia
Couple
Deluxe
Stayed 3 nights in November 2011

Good location, pleasant staff”

Moderate cost, felt safe, helpful staff.

the room (deluxe) did not look at big as the picture but was clean, attractive and pleasant. not a tiny room but not spacious either. the bathroom was modern. the cost of laundry was minimal from a western perspective. it was very close to the more expensive hotels and close to south mumbai tourist places. we found the staff helpful. we had not problems at all checking in or out -no unexpected costs. the room had no view, but we ent around the corner to the intercontinental and sat on the rooftop bar and the view was lovely.

Reviewed December 11, 2011

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8.3
Excellent
Kuldeep from India
Business traveler
Deluxe
Stayed 4 nights in April 2011

Comfortable rooms at Nice location”

Nice Location, good rooms, Great cost

Chateau Windsor Hotel is Strategically located at Churchgate area, with all facilities like Medical stores, Restaurants, and Convenience stores are available at walking distances. The rooms are cosy and well furnished. Only negative I can say is missing restaurant which can offer Lunch/Dinner, though breakfast features are available from hotel kitchen. I can summarise - A Great Place of Stay at Competitive price. I would recommend this hotel.

Reviewed April 19, 2011

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7.3
Very good
Martyn from United Kingdom
Solo traveler
Stayed 2 nights in March 2008

Basic and Cheap”

Basically, this hotel is exactly what it says on the tin. It is BASIC. Mumbai is a very expensive city for accomodation and the Chateau Windsor is one of the cheapest 'stared' hotels available. It is in a decent enough location in the tourist area of Mumbai and only a short ride from the main attractions. The hotel is clean and good for the money. Dont go with high expectations and you will not be dissapointed. Take breakfast on the roof terrace for a good ocean and city view (50 rps). Staff are very helpful should you need them. Overall a good basic hotel, in India's most expensive city.

Reviewed March 28, 2008

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8.7
Excellent
M from Portugal
Group
Superior
Stayed 2 nights in December 2012

Excelent, continental stile hotel. ”

Excelent, continental stile hotel. Good location.

Excelent, continental stile hotel. Very clean. Breackfeast (free of charge in the room). Good location. A litle bit expensive but every thing in Mumbay is more expensive than other cities of india. very very friendly sraff. Internet not free of charge (100 Rs for 1 Hour). Aeroport pick-up very expensive (1350Rs)

Reviewed December 08, 2012

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8.7
Excellent
marian from Netherlands
Group
Deluxe
Stayed 2 nights in March 2010

very good and central!”

centrally located, soft mattresses, big and comfortable rooms
no restaurant (although there is roomservice for breakfast and snacks)

this hotel looks like nothing special on the outside and the receptiondesk reminds you of being in an officebuilding, but the rooms are very good value with big beds, soft mattresses, nice 24 hour hotwatershower and very nice staff. They can help you with tours and taxi's. They have Internet (not free)and a rooftop terrace (where you can look right into the cricketstadium of the Mumbai Indians)

Reviewed March 28, 2010

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8.3
Excellent
Shengai from New Zealand
Solo traveler
Superior
Stayed 2 nights in December 2012

Great location and newly renovated room”

Central location, 5mins walk to churchgate train station. 2mins walk to Marine Drive.

Upon check in, hotel staff let me choose between two rooms, one was the old room with a self-contained bathroom, the other was a newly renovated room with bathroom opposite to the bedroom. The old room had a rubbery odor and seriously outdated. I chose the new room, the bathroom is just one-step away from the bedroom, on the other side of the corridor, a little inconvenient but the bathroom was very clean. The room service was very slow, that was my only complain. I asked for two bottles of water, it took them 1 hour to bring them to my room. Overall, I think it is very good value, and if I come back to Mumbai and need to stay in the city, I will choose this hotel again.

Reviewed January 10, 2013

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8.7
Excellent
Nick from United Kingdom
Couple
Deluxe
Stayed 2 nights in November 2010

Fantastic Value for money...”

The Location, The staff & The room were all excelent
It hasn't got the most glamourous entrance or reception

Couldn't really fault it, for the money we paid this hotel was fantastic and we'd highly reccomend staying here as it's so close to everything you might want to do and experience. The staff were very friendly and overall, if I were to go back to Mumbai, this hotel would be my first choice.

Reviewed November 24, 2010

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9.0
Exceptional
Mathias from Germany
Couple
Deluxe
Stayed 3 nights in December 2014

Nice stay”

the staff was very kind and helpful.

Nice Hotel in the middle of Churchgate. The rooms are modern and very clean. The staff was extremely helpful and friendly, if I visit Mumbai the next time i will stay here again.

Reviewed January 03, 2015

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7.0
Very good
Tina from Germany
Couple
Deluxe
Stayed 2 nights in April 2014

Good location, place is ok but horrible breakfast”

Location, Cleanliness

We came to Chateau Windsor because we looked for a hotel in Colaba which was not too expensive. While of course Chateau Windsor was cheaper than the Taj or Trident close by you always have to remember that what you pay is what you get. The hotel is conveniently located and our room was very clean. The staff was not super nice but they were polite which was good enough as we didn't request much. What annoyed us was that the WiFi wasn't free but cost 150 Rs. for two hours which these days is not really up to standard anymore. The breakfast was horrible, only dry toast with one kind of jam and on order of eggs. No variety whatsoever and the water for breakfast was charged extra! We chose to skip breakfast at the hotel on our second morning and enjoy the breakfast buffet at Trident for 1100 Rs/per person which was great. If you choose this hotel I recommend not to spend money on the breakfast.

Reviewed April 25, 2014

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8.0
Excellent
Gary from Australia
Couple
Deluxe
Stayed 3 nights in May 2012

Great location. ”

Friendly staff.

chateau windsor is going through a renovation which we were told will be finished very soon. at times noise was a problem, they did ask if we wanted to change rooms but it wasn't worth the effort for 1 day. the room was clean with all modern cons. staff were extremely helpful but i recomend that taxi hire/airport transfer be arranged with taxis on the street. location is great, short taxi rides everywhere and walking distance to a lot of the sites with nightly strolls along marine parade.

Reviewed May 22, 2012

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8.0
Excellent
Marlon from Australia
Couple
Deluxe
Stayed 3 nights in December 2009

great hotel in South Mumbai”

- Location - Cleanliness - service
- construction still underway

Fantastic place to stay in southern mumbai, which is the touristy area of mumbai. Right next to Marine drive which is the place to stay for foriegners, while initially not looking promising from the outside, once inside we were immensely impressed, given the fact that the hotel was inexpensive compared to our other places of stay in Mumbai. Very clean rooms, slept very soundly, much recommended stay

Reviewed January 23, 2010

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8.7
Excellent
Paul from South Africa
Couple
Superior
Stayed 2 nights in January 2011

Overall positive”

Service, cleanliness, helpfulness
'Deluxe' rooms, separate toilets

Do not let the somewhat old and 'has-been' outer appearance of this quaint hotel (and the fact that you have to go up to the 5th floor to check in) put you off. From the second we arrived we were well looked after and their attention to service, meeting our needs, cleanliness and friendliness was refreshing. Fortunately we were upgraded to a Deluxe room, and these are really spectacularly comfortable and spacious for the price we paid. Our friends were not so lucky, and the difference between the normal old standard rooms and the new refurbished deluxe rooms is staggering considering the rather minimal price difference. There seem to be some rooms which have their bathrooms across the corridor, ours being one of them, and this turned out to be surprisingly inconvenient when there were two of us with only one room key which is needed to operate the lights. This is something I would urge them to look into remedying in the future. The 'roof bar', while rather a non-event affair with just a couple of old plastic tables spread about, does provide a very good view and some fresh air, but some investment in this area could make it something truly special. Overall one of our more pleasant hotel experiences in India, providing you get one of the new rooms.

Reviewed January 09, 2011

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8.7
Excellent
Denis from Canada
Couple
Deluxe
Stayed 8 nights in March 2011

Very clean rooms and close(1 Km) from Gateway ”

Clean throughout next to Ambassador Hotel

the reception is on the 5th floor easily accessed by elevator.bed mattress is soft.basic breakfast(eggs, white toasts coffee and banana. every hotel room in mumbay is very expensive.for an excellent location close to train station this is reasonable.

Reviewed March 30, 2011

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8.0
Excellent
Manoj from India
Family with young children
Deluxe
Stayed 2 nights in March 2011

Delivers more than is promised.”

Location and room

i have been to mumbai many times, but this could be possibly my most memorable trip. initially i was sceptical for having chosen this place to stay, but the moment i reached there, all my fears and apprehensions were allayed. very courteous staff gave us a very warm welcome, though i had arrived much earlier than the scheduled time. the room too was good, with almost all modern facilities. great value for money. personally, i think its a great find, i would love to stay here whenever i am in mumbai.

Reviewed March 07, 2011

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7.7
Very good
Martin from United Kingdom
Couple
Superior
Stayed 2 nights in January 2010

Bombay Break”

Helpful,courteous staff. Room as described (air-con,attached bathroom,etc.) and clean.
Bit pricey but so are all hotels in Mumbai.

We found the Chateau Windsor to be a pleasnt place to stay. We had a room up on the roof that had it's own private part of the terrace with chairs and table. We arrived at 4 am and had given the date of arrival as that day and explained we were actually coming on the night before ! We were worried that this would have been mis-understood, but we were expected and welcomed when we arrived. We would definitely stay here again so that must mean a lot.

Reviewed February 08, 2010

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10.0
Exceptional
Zoltan from Hungary
Group
Deluxe
Stayed 2 nights in August 2009

Friendly Hotel”

I can recommend this hotel if someone wants good services and suitable price.

We stayed some wonderful days in Mumbai and I said the atmosphere of the city and the hotel gave us the perfect impression.

Reviewed August 18, 2009

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8.0
Excellent
Noel from Belgium
Couple
Stayed 3 nights in March 2008

Chateau Windsor”

We arrived late in the evening at the hotel and our 1st impression was not very good: large street without charm, front of the hotel which looks like anything but a chateau, reception at the 5th floor and small and rather gloomy (standard) room. However, staying there for 3 nights, we have been able to discover all the advantages of the hotel. The location between Marine drive and most sightseeing is much better than Colaba. The room and shower, even if small, were very clean and comfortable, and the nights were very quiet. Staff was very kind and helpful: advice on restaurants and transport, complimentaty breakfast at checkout although it was not at booking time, possibility to have a shower with towels 10 hours after checkout etc. We recommend this hotel.

Reviewed March 30, 2008

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