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Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)
Citadines Balestier Singapore (SG Clean Certified)

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8.9

Excellent

1,045 reviews

1,045 reviews

Housekeeping8
View2
Food & Dining1
See map

8.4

Excellent

Location rating score

Excellent location - 170 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Neverland

120 m

The Durian Expert

180 m

Whampoa Hawker Centre

320 m

U Stars Express

360 m

Durian Store

390 m

Popular landmarks
Orchard Road

2.7 km

Singapore Flyer

3.7 km

Sands Skypark Observation Deck

4.1 km

Gardens By The Bay East

4.1 km

Singapore Botanic Gardens

4.1 km

Closest landmarks
Ken Jia Tcm Healthcare PTE. LTD.

80 m

Block 104 Carpark

130 m

Balestier Point

150 m

N B Tham Clinic

200 m

Balestier Dental Surgery

200 m

Citadines Balestier Singapore (SG Clean Certified)

207 Balestier Road, Novena, Singapore, Singapore, 329683 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Novena part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. This 4-star property features outdoor pool to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

950 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Pets allowed

Car park

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money9.0
Location rating8.4
Nearest airportSeletar Airport (XSP)
Distance to airport10.7 km

Rooms available at Citadines Balestier Singapore (SG Clean Certified)

1-Bedroom Premier
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Studio Premier
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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1 Bedroom Executive
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Two Bedroom Premier Room
...
  • Room size: 70 m²/753 ft²
  • 2 single beds and 1 double ...
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Premier Studio (Healthcare Heroes Programme) (1 Queen Bed)
...
    Enter dates to see prices
    Triple Room Panoramic
    ...
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      Double Family
      ...
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        Quad Room Panoramic
        ...
          Enter dates to see prices
          Double Com
          ...
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            Deluxe Single Room Apartment
            ...
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              Frequently asked questions

              What time is check-in and check-out at Citadines Balestier Singapore (SG Clean Certified)?

              Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel also offers 24-hour check-in.

              How do I get to Citadines Balestier Singapore (SG Clean Certified)?

              Citadines Balestier Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Citadines Balestier Singapore (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Balestier Singapore (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

              Is breakfast offered at Citadines Balestier Singapore (SG Clean Certified)?

              Wake up to a great continental breakfast at Citadines Balestier Singapore (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 15 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What is the smoking policy at Citadines Balestier Singapore (SG Clean Certified)?

              Citadines Balestier Singapore (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What is the closest train, metro, or bus station to Citadines Balestier Singapore (SG Clean Certified)?

              The closest train, metro, or bus station is Novena, 1.0 km away from Citadines Balestier Singapore (SG Clean Certified).

              What restaurants are nearby Citadines Balestier Singapore (SG Clean Certified)?

              Citadines Balestier Singapore (SG Clean Certified)’s neighborhood is Novena which includes popular restaurants such as Mad Bar Cafe, ABC Maju Restaurant and Combat Durian.

              What popular shopping places are close to Citadines Balestier Singapore (SG Clean Certified)?

              Located in the Novena area, Citadines Balestier Singapore (SG Clean Certified) is close to great shopping choices like Square 2, Zhongshan Mall and Velocity Mall.

              What are popular attractions near Citadines Balestier Singapore (SG Clean Certified)?

              Citadines Balestier Singapore (SG Clean Certified)’s location in the Novena neighborhood makes it close to famous attractions including Whampoa Dragon, Masjid Hajjah Rahimabi Kebun Limau and Central Sikh Temple.

              Show more questions
              See map

              Explore the neighborhood

              What people love about Citadines Balestier Singapore (SG Clean Certified)

              • 8.8

                Excellent

                "I travelled with my young son and we had the best stay at this hotel."

                Ming

                |

                June 30, 2022

              • 9.6

                Exceptional
                Location

                "Enjoyed my staycation and convenient area for food and near to city."

                Karunanithy

                |

                February 21, 2022

              • 9.6

                Exceptional
                Cleanliness

                "We got what is expected from a Citadines Apart Hotels, convenience, practicality, clean & efficient aasjk kl the standards of a Citadines."

                Asa

                |

                January 11, 2022

              Overall rating:

              8.9

              Excellent
              1,045 reviews
              Cleanliness
              9.3
              Facilities
              8.9
              Location
              8.4
              Read all reviews >
              What travelers say they love:
              Would like to stay again in the future.
              Nur from Singapore
              Group
              More about Citadines Balestier Singapore (SG Clean Certified)

              More about Citadines Balestier Singapore (SG Clean Certified)

              Citadines Balestier Singapore (SG Clean Certified)

              Take advantage of the many attractions Singapore has to offer with a stay at Citadines Balestier Singapore (SG Clean Certified).
              Have a hassle-free trip while enjoying the services and amenities offered by Citadines Balestier Singapore (SG Clean Certified). Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Singapore.
              If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including safety deposit boxes can assist with your needs. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
              Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
              Equipped with handy amenities, guestrooms at Citadines Balestier Singapore (SG Clean Certified) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Citadines Balestier Singapore (SG Clean Certified) include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
              The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


              Dining and things to do

              Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Citadines Balestier Singapore (SG Clean Certified). Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
              Recreational facilities at Citadines Balestier Singapore (SG Clean Certified) are designed for escape and relaxation. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


              Around the property

              Take some time to explore Singapore during your stay at the hotel. The most popular local attraction is probably Singapore Flyer only 3.7 km away. Get a photograph of yourself in front of Sands Skypark Observation Deck located 4.0 km away, a must-see for anyone visiting Singapore.

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              Amenities and facilities
              Excellent
              Facilities

              8.9

              Languages spoken

              • English
              • Chinese [Mandarin]
              • Malay
              • Tamil

              Accessibility

              • Wheelchair accessible

              Internet access

              • Complimentary WIFi in all rooms
              • Internet [LAN]
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Exercise area
              • Garden
              • Swimming pool [outdoor]

              Cleanliness and safety

              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • First aid kit
              • Hand sanitizer
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • BBQ facilities
              • Kitchen
              • Room service

              Services and conveniences

              • Air conditioning in public area
              • Concierge
              • Contactless check-in/out
              • Convenience store
              • Disabled facilities
              • Dry cleaning
              • Elevator
              • Food delivery
              • Invoice provided
              • Laundromat
              • Laundry service
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area

              For the kids

              • Kids facilities
              • Playground

              Access

              • Buzzer/wireless intercom
              • Cat-friendly
              • CCTV in common areas
              • CCTV outside property
              • Check-in [24-hour]
              • Dog-friendly
              • Fire extinguisher
              • Non-smoking rooms
              • Pet facilities
              • Pets allowed
              • Security [24-hour]
              • Smoke alarms

              Getting around

              • Bicycle parking
              • Car park [nearby]
              • Car park [on-site]
              • Parking [paid]
              • Shuttle service
              • Taxi service
              • Transport to airport

              Available in all rooms

              • A/C
              • Alarm clock
              • Blackout curtains
              • Carpeting
              • Closet
              • Clothes rack
              • Complimentary coffee (instant)
              • Complimentary drinking water
              • Desk
              • Fire extinguisher
              • Free tea
              • Hair dryer
              • Hand sanitizer
              • Individual air conditioning
              • Iron and ironing board
              • Kitchenette
              • Kitchenware
              • LAN Internet in room [free]
              • Laptop workspace
              • Lever handle on door
              • Linens
              • Lock box in room
              • Microwave
              • Mirror
              • Non-smoking
              • Pets allowed in room
              • Phone
              • Private bathroom
              • Private entrance
              • Satellite/cable channels
              • Seating area
              • Shower
              • Sleep comfort items
              • Slippers
              • Smoke alarm
              • Sofa
              • Soundproofing
              • Toiletries
              • Towels
              • Trash cans
              • Wake up call
              • Wi-Fi [complimentary]
              • Window
              • Wooden/parqueted flooring
              Location
              207 Balestier Road, Novena, Singapore, Singapore, 329683
              Excellent
              Location

              8.4

              Airports

              • Seletar Airport (XSP)
                10.7 km
              • Singapore Changi Airport (SIN)
                16.2 km

              Public transportation

              • Farrer Park MRT Station
                970 m
              • Novena
                1.0 km

              Hospital or clinic

              • Ken Jia Tcm Healthcare PTE. LTD.
                80 m

              Shopping

              • Orchard Road
                2.7 km

              Convenience store

              • On-site

              Cash withdrawal

              • ATM
                130 m
              What's nearby

              Popular landmarks

              • Orchard Road
                2.7 km
              • Singapore Flyer
                3.7 km
              • Sands Skypark Observation Deck
                4.1 km
              • Gardens By The Bay East
                4.1 km
              • Singapore Botanic Gardens
                4.1 km
              • National Orchid Garden
                4.3 km
              • Cloud Forest
                4.4 km
              • Chinatown
                4.5 km
              • Night Safari
                11.3 km
              • Singapore Zoo
                11.4 km

              Nearby landmarks

              • Ken Jia Tcm Healthcare PTE. LTD.
                80 m
              • Neverland
                120 m
              • Block 104 Carpark
                130 m
              • Balestier Point
                150 m
              • The Durian Expert
                180 m
              • N B Tham Clinic
                200 m
              • Balestier Dental Surgery
                200 m
              • Block 98A
                250 m
              • Whampoa Hawker Centre
                320 m
              • De Boutique Gym
                320 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds vary by room. Please check each room's capacity for details.

              All children are welcome.

              Others
              • Credit card payment is preferred
              • The minimum age required to check in is 18 years.
              • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
              • Pet Levy fee for Citadines Balestier is SGD 30.00+ per night per pet.
              • Housekeeping is done 3 times a week except on Sundays, and Public Holidays
              • Hen and Stag parties are not accepted
              • Please be informed that Citadines Balestier Singapore will be undergoing scheduled façade cleaning. The outdoor facilities on Level 6 including the swimming pool, swimming pool deck, children's playground and outdoor pavilion will be closed from 13 to 16 June 2022. Thank you in advance for your understanding and we apologize for any inconvenience caused.”
              • When booking 6 or more rooms, special policies may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from15:00
              • Check-out until12:00
              • Reception open until23:00

              Extras

              • Breakfast charge (unless included in room price)15 SGD
              • Daily Internet/Wi-Fi fee0 SGD

              The property

              • Non-smoking rooms/floorsyes
              • Number of rooms 166
              • Year property opened2019
              Property announcements

              This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.

              Reviews of Citadines Balestier Singapore (SG Clean Certified) from real guests

              Provided by verified guests of Agoda
              8.7
              /
              10
              Cleanliness9.3
              Facilities8.9
              Location8.4
              Service8.9
              Value for money9.0
              High score for Singapore
              Rating
              9+ Exceptional (31)
              8-9 Excellent (5)
              7-8 Very Good (7)
              6-7 Good (1)
              <6 Below Expectation (3)
              Time of the year
              Mar - May (10)
              Jun - Aug (4)
              Sep - Nov (12)
              Dec - Feb (21)
              All guests (114)
              All room types
              All languages
              Showing 47 verified guest comments
              123
              9.2
              Exceptional
              Michelle from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in January 2021

              Great staycay for BTO owners”

              So my husband and I have been waiting 3.5 years so far for our HDB BTO and we’ve gone on many holidays and staycations to get some privacy and sense of living on our own. I’d highly recommend Citadines Balestier as although the studio room isn’t large, it’s perfect for us two, for a short 3D2N getaway, to feel like we’re living on our own together. We used the kitchen everyday to cook brunch and dinner and it was just perfect. We’re finally collecting our BTO keys this year 2021 so for those also going through that long wait, we’d recommend serviced apartments like this!

              Reviewed January 05, 2021

              See room deals

              Dear Michelle, Greetings from your friendly team at Citadines Balestier and congratulations on your upcoming collection of the keys of your new house! We are delighted your husband and you had a great stay with us and you had a comfortable stay in our fully equipped apartment. We sincerely thank you for your high recommendation for our serviced residence and we sincerely hope Citadines Balestier will be your choice lodging whenever your husband and you need a short and relaxing respite from your busy schedule. It has been our great pleasure and privilege to have been of service to your husband and you, and we earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded January 05, 2021
              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Amirah from Singapore
              Couple
              Studio Premier
              Stayed 5 nights in December 2020

              Exceptional”

              Spend a week in Citadines Apt Hotel, I believe cleaniness is their top priority. During my stay I saw their staff starts to sanitise every corner, every area, everyday. They have the best housekeeper, a very hardworking ones, never a day goes by you will never see them. They are always working cleaning and making sure rooms are clean and sanitize. Their reception is so polite and accomodating to your needs.. It was a pleasant stay at Citadines. Their service is excellent. Word of mouth is powerful, for this is my review. Thank you Citadines!

              Reviewed December 21, 2020

              See room deals

              Dear Amirah, Greetings from your friendly team at Citadines Balestier Singapore! All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely thank you for letting us know you have been impressed with our team’s precautionary actions taken to ensure our residents’ well-being during this inopportune Covid-19 outbreak and we are truly grateful for your kind mention on this matter. We assure you our residents and staff’s safety and well-being are of utmost importance to all of us and we will do all possible to ensure we strictly adhere to recommended practices and regulations implemented by our local authorities. Thank you for giving us the great privilege and pleasure of being of service to you. All of us earnestly hope to welcome you back and we wish you well. Thank you. Kind regards, The management of Citadines Balestier

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              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Elicia from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Happy Stay ”

              Awesome stay in Citadines! Room is spacious and clean. Staffs are friendly and helpful. Food is available everywhere, convenience stores were extremely near as well. Totally recommend taking a 5mins walk to Whampoa hawker centre!!! The food there is superb👍🏼👍🏼 Would definitely return for another staycation :)

              Reviewed December 09, 2020

              See room deals

              Dear Elicia, Greetings from your friendly team at Citadines Balestier Singapore! Thank you for choosing our serviced residence and for your heart-warming feedback. We are delighted you enjoyed all aspects of your stay with us and have found our location ideal and convenient. It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded December 10, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              9.6
              Exceptional
              Larry from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in March 2021

              Coming back again!”

              Great as a Staycay! Balestier area is just amazing which kept a lot of past Singapore past

              Reviewed March 12, 2021

              See room deals

              Dear Larry, Greetings from your friendly team at Citadines Balestier Singapore! Thank you for reviewing your stay at our serviced residence and for letting us know you had an enjoyable and comfortable stay with us. It brings us much joy you shall be returning to stay with us again and we shall do all possible to be deserving of your valued trust. With your recent experience, all of us truly hope Citadines Balestier will be your choice lodging whenever you need a short respite from your busy schedule, and you will also recommend us to your family and friends. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. We are at your service. Thank you. Kind regards, The management of Citadines Balestier Singapore

              Responded March 15, 2021
              Citadines Balestier Singapore (SG Clean Certified)
              9.6
              Exceptional
              Larry from Singapore
              Solo traveler
              1-Bedroom Premier
              Stayed 2 nights in March 2021

              Love it”

              Great as a Staycay! Balestier area is just amazing which kept a lot of past Singapore past

              Reviewed March 12, 2021

              See room deals

              Dear Larry, Greetings from your friendly team at Citadines Balestier Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know you had a great staycation with us. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your trust and loyalty. Kind regards, The management of Citadines Balestier Singapore

              Responded March 15, 2021
              Citadines Balestier Singapore (SG Clean Certified)
              8.8
              Excellent
              Kha from Singapore
              Solo traveler
              Studio Premier
              Stayed 2 nights in December 2020

              Excellant 4 nights stay-27/12-31/12 #12xx!!😘😘😘”

              Superb reception staffs(Hana) are friendly, accomodating, helpful and attentive. I am very thankful for their complimentary upgrade to one bedroom unit and they truly makes my day indeed. Checking into my room was smooth after 3pm. Rooms are clean, comfy, quiet and safe with nice main road views. The room systems(AC/heater/Lightings/TV) are well maintained and in good working conditions. I enjoyed and watched many entertaing TV and movies day and night. I have the gym all my myself.Swimming looks less crowded n clean. The Mycafe(level 1)served very yummy food at 35% discounted rate on ala carte dishes. Hardworking housekeepers did a good job! Overall, I thank you all for the great services during my stay and I will definitely come back again and again. Kha

              Reviewed December 31, 2020

              See room deals

              Dear Kha, Greetings and thank you for giving us the great privilege and pleasure to have been of service to you. Thank you for taking the time to review your experience at our serviced residence and for letting us know you had a great stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its customers like you that make our job wonderful and we are truly grateful to you for inspiring us and fueling our passion to serve. We are truly heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. We have truly enjoyed to have been of service to you, and all of us earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, The management of Citadines Balestier Singapore

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              Citadines Balestier Singapore (SG Clean Certified)
              7.2
              Very good
              Niels
              Couple
              Studio Premier
              Stayed 3 nights in December 2019

              Hard beds - no extra duvets - strange bathroom design”

              Stayed here for three nights. The rooms are clean, fresh and spacious. However, the window design is retarded. In the bath, the entire right wall is a fully transparent glasspane facing the street. As a result, the bathroom is designed to let you know of your body to everyone walking by on Balestier. They have installed a crude curtain that you can pull down, so you essentially have a glassdoor, two walls of tiles and then a wall of plastic curtain. Absurd design. During our stay, we got a double bed but wanted a normal single person duvet for each of us, to avoid pulling it. The hotel could not accommodate this request on the day of arrival. They could not accommodate it on the second or third day either. They kept saying their inventory was depleted and they had no spare duvets. What kind of hotel has no spare duvets?

              Reviewed December 09, 2019

              See room deals

              Dear Niels, Greetings. We deeply regret to learn you have been very dissatisfied with your stay at our serviced residence and we are truly sorry for the disappointment and inconvenience caused to you by our services and facilities. Please be assured we shall share your feedback with our management for their review. While we constantly strive to maintain the highest standard of customer satisfaction, we deeply regret we have fallen short of your expectations. Thank you for staying with us, and we look forward to welcoming you back. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded January 03, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              8.0
              Excellent
              Angeline from Singapore
              Couple
              Studio Premier
              Stayed 3 nights in December 2020

              Family suite”

              Great for families. Has bbq facilities, get to cook in the room, room as per shown in the website which is brilliant. Room is ideal for long term stay. Saw quite many foreigners in the hotel, suspect it is a long term stay apartment but due to Covid, it has opened to short term vacation stay units. Some foreigners were not wearing mask in the lift so kind of insecure when it comes to health safety during this Covid period. Used the swimming facilities the most coz there don’t seem to be much amenities available. Some staff were ok, some staff were not very friendly or bother to explain much when query about issues. Fire alarm broke out on Sunday morning, thank God it was a false alarm. But the dreadful thing was the level fire system was engaged and made quite a fair bit of noise at night, according to staff, they can’t do much coz it’s Sunday night and no ones working. Weird encounter. I would recommend for family stay. Not for the fussy coz they do not have room service till designated days.

              Reviewed December 14, 2020

              See room deals

              Dear Angeline, Greetings! We deeply regret to learn you did not fully enjoy your stay at our centrally located serviced residence and we are truly sorry for the disappointment caused to you. We truly appreciate your valuable and candid feedback on our service and inopportune incidents you experienced. We assure you our management shall investigate your feedback and review improvement plans for our residence and service. It has been our pleasure to have been of service to you and we sincerely hope to welcome you back in the near future. Thank you. Kind regards, The management of Citadines Balestier

              Responded January 21, 2021
              Citadines Balestier Singapore (SG Clean Certified)
              9.2
              Exceptional
              Neelima from India
              Couple
              Studio Premier
              Stayed 5 nights in October 2019

              Exceptional”

              PROS Cozy apartments, quiet space , very helpful n welcoming staff & atmosphere, clean n modern . Loved our stay . A home away from home :-) CONS > beds weren’t cleaned hence we caught a bad itch > Room cleaning required > Replenishing needed daily , in bathroom with towels & shower gels & in kitchen with tea coffee n milk sachets . > Access Cards were constant problem .

              Reviewed November 05, 2019

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              Dear Neelima, Greetings from your friendly team at Citadines Balestier! Thank you for staying at our serviced residence and for letting us know you had an enjoyable stay. We are truly sorry for the disappointment and discomfort caused to you during your stay at our serviced residence. Please allow us to share that Housekeeping cleaning is carried out thrice weekly except for Sundays and Public Holidays whereby there is no cleaning service. However, should our guests wish to have replenishment of consumables and amenities, our team would be most happy to provide these items upon requests. Nonetheless, please be assured we have taken note of your feedback and our management shall be investigating into your feedback regarding the bedsheets and shall be seeking improvements in the areas we lack. All of us sincerely hope you will give us another chance to welcome you back and be of service to you again. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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              Citadines Balestier Singapore (SG Clean Certified)
              9.2
              Exceptional
              Adrian from Singapore
              Solo traveler
              1 Bedroom Executive
              Stayed 10 nights in April 2020

              Very Good Service Apartment”

              The layout of the apartment is excellent. Well thought out in the design and what isn provided in the apartment, understanding the needs of the customer. Clean and housekeeping is efficient and well organised. Only dislike is the car park which is not part of the group, limited lots, many non-licensed cars parked, have to pay daily hourly rate.

              Reviewed April 15, 2020

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              Dear Adrian, Greetings from your friendly team at Citadines Balestier Singapore and thank you for staying with us! We are delighted you had a great stay with us and you have been impressed with the décor and ambiance of our apartments and facilities. We deeply regret to learn the only detraction of your stay was the absence of complimentary car park at this property and we sincerely apologise for the disappointment caused to you with. Regrettably, as the car park is owned by the management of the adjoining shopping mall, which is a separate entity from our serviced residence, our residents do not enjoy complimentary car park privileges. We seek your kind understanding over this matter. We sincerely hope the slight detraction in your stay will not deter you from staying with us again. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back soon. Thank you. Kind regards, Cynthia Lim, Manager, Social Media

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              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Tan from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Restful staycation ”

              Lovely hidden gem for a restful staycation. Room is great and cozy, location is good and friendly service crew. Highly recommended!

              Reviewed December 22, 2020

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              Dear Tan, Greetings from your friendly team at Citadines Balestier Singapore! Thank you for choosing our serviced residence for your recent holiday in Singapore. All of us are delighted you had an enjoyable and comfortable stay with us. It truly heartening to learn you have been highly impressed with the décor and ambience of our well-appointed apartment and property. With your recent stay, we sincerely hope Citadines Balestier will now be your favourite lodging choice whenever you need a short respite from your busy schedule and that you will recommend us to your family and friends. All of us have enjoyed being of service to you and we earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded December 23, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Krisha from Singapore
              Family with young children
              1 Bedroom Executive
              Stayed 2 nights in February 2021

              so far the best place for family staycation ”

              i love the place. suitable for families with young children. I cook her food and washed her clothes in the hotel which makes it more convenient for me, specially if youre cooking their food every meal like me. no need to worry bout cutleries coz they provide but for safety n cleanliness issues you can always bring yours if you want.

              Reviewed February 07, 2021

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              Dear Krisha, Greetings from your friendly team at Citadines BalestierSingapore! Thank you for choosing our serviced residence and taking time to review your recent stay with us. We are delighted your lovely family and you had a wholly overall enjoyable and comfortable stay with us and like the décor and ambiance of our fully equipped suites and facilities. All of us are heartened to learn you find our specious apartments suitable for families and we sincerely thank you for your kind mention. With your recent experience staying with us, all of sincerely hope Ascott Raffles Place will be your choice lodging in Singapore and you will recommend us to your family and friends. Thank you for giving us the great pleasure of hosting your lovely family and you at our serviced residence and all of us earnestly look forward to welcoming you back. Thank you. Kind regards, The management of Citadines Balestier

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              Citadines Balestier Singapore (SG Clean Certified)
              9.2
              Exceptional
              LIM from Singapore
              Couple
              1-Bedroom Premier
              Stayed 2 nights in February 2021

              Value stay”

              The room is huge, clean and have a good view. Location is convenient . Highly recommend.

              Reviewed February 15, 2021

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              Dear LIM, Greetings from your team at Citadines Balestier Singapore! Thank you for choosing our serviced residence and for your valuable feedback. We are heartened to learn you found good value in your stay with us and like the décor and ambience of our spacious apartments and facilities. With your recent experience staying with us, we sincerely hope our residence will be your choice serviced residence in Singapore All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded February 15, 2021
              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Ka from Hong Kong SAR, China
              Couple
              Studio Premier
              Stayed 4 nights in January 2020

              worth the money compare to other hotels”

              clean, good view from the room, bus stop right outside the building

              Reviewed January 29, 2020

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              Dear Ka, Greetings from your friendly team at Citadines Balestier Singapore and thank you for choosing our serviced residence for your recent holiday in our garden-city! We are incredibly grateful you took the time out to rate your experience at our serviced residence. Our management values our guest satisfaction as top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its customers like you that make our job wonderful and we are truly grateful to you for inspiring us and fueling our passion to serve. We look forward to serving you and welcoming you back again. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              NADIA from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Superb stay!”

              Booked this room for my parents anniversary. They were very pleased with the cleanliness of the apartment. Location is easily accessible to nearby shops. Would definitely recommend and come back again! Thumbs up! 🤗👍

              Reviewed December 07, 2020

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              Dear NADIA, Greetings from your friendly team at Citadines Balestier Singapore and wishing your lovely parents Happy Anniversary! Thank you for choosing our serviced residence for your parents’ anniversary.. We are delighted you enjoyed all aspects of your stay with us and you have been impressed with the décor and ambiance of our apartment. We sincerely hope our premier residence will now be your choice lodging whenever you need a short respite from your busy schedule or when you wish to celebrate the momentous occasions in your life. It has been our great privilege and pleasure hosting you and being of service to your lovely family and you, and we look forward to serving you again. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded December 08, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Nur from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Exceptional”

              Satisfied with the customer service! Friendly and reliable! It was worth my money!

              Reviewed December 16, 2020

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              Dear Nur, Greetings from your friendly team at Citadines Balestier Singapore! Thank you for choosing our serviced residence and for taking time to review your stay with us. We are delighted you had an excellent stay and found great value in your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! With your recent experience, all of us truly hope Citadines Balestier will be your choice lodging whenever you need a short respite from your busy schedule. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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              Citadines Balestier Singapore (SG Clean Certified)
              9.2
              Exceptional
              Choong from Singapore
              Couple
              1 Bedroom Executive
              Stayed 10 nights in June 2020

              Nice hotel with kitchen facilities”

              One of the best hotel, especially for couple or family of 4 persons

              Reviewed June 30, 2020

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              Dear Choong, Greetings from your friendly team at Citadines Balestier Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time out to reviewing your stay experience and for letting us know you find our residence as one of the best lodging options. Our management values our customer satisfaction as top priority and we are committed to our customers. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its customers like you that make our job wonderful and we are truly grateful to you for inspiring us and fueling our passion to serve. We look forward to serving you and welcoming you back again. Thank you for your valued support and we wish you well. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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              Citadines Balestier Singapore (SG Clean Certified)
              10.0
              Exceptional
              Celine from Singapore
              Couple
              Studio Premier
              Stayed 3 nights in November 2020

              Short weekend getaway!!”

              Quiet stay amidst the long weekend:) staff were helpful during our stay though it’s a bummer not to have complimentary parking. Other than that, recommended for couple or friends to stay!

              Reviewed November 17, 2020

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              Dear Celine, Greetings from your friendly team at Citadines Balestier! Thank you for choosing our serviced residence and for taking time to review your stay with us. We are delighted your lovely wife and you enjoyed most aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! It has truly been our great pleasure and privilege to have been of service to your lovely wife and you, and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Responded November 18, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              6.8
              Good
              GAN from Malaysia
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Overall great”

              the room is big, can cook and is very beautiful. The only thing is it stated check in at 3pm. We arrived at 2.30pm and waited until 3pm. When we go and ask to check in at 3pm again. They still said that the room is not ready. Everyone wait at lobby which is not a good one. We waited until 3.40pm just can check in to the room. It is a bad experience during the check in session.

              Reviewed December 22, 2020

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              Dear GAN, Greetings. We deeply regret to learn you did not fully enjoy your stay at our serviced residence and we are truly sorry for the disappointment and inconvenience caused to you by the shortfall in our service at the check-in process. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us, and we have taken note of your feedback and shall review our processes and practices for improvements. While we constantly strive to maintain the highest standard of customer satisfaction, we deeply regret we have fallen short of your expectations. Thank you for staying with us. Kind regards, The management of Citadines Balestier Singapore

              Responded December 22, 2020
              Citadines Balestier Singapore (SG Clean Certified)
              8.4
              Excellent
              Katherine from Singapore
              Couple
              Studio Premier
              Stayed 2 nights in December 2020

              Love the kichenette”

              Did not change bedsheet on 2nd day. Would be good if there’s two pillow each pax as 1 is too soft. Other than that all was good, a lot of convenience stalls nearby and quite a comfortable stay

              Reviewed January 03, 2021

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              Dear Katherine, Greetings from your friendly team at Citadines Balestier Singapore! Thank you for choosing our serviced residence. We are delighted you enjoyed most aspects of your stay with us and you have been impressed with the décor and ambiance of our apartments. It has been our pleasure hosting you at our serviced residence and we earnestly hope to welcome you back soon for more enjoyable and comfortable stays with us. We are at your service Thank you. Kind regards, The management of Citadines Balestier

              Responded January 04, 2021
              Citadines Balestier Singapore (SG Clean Certified)
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