Citadines Uplands Kuching
Citadines Uplands Kuching
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"Good location and hotel is clean"

HAILENA

|

April 4, 2018

Studio Premier - Bed Citadines Uplands Kuching
Studio Premier - Bed
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Lobby Citadines Uplands Kuching
Lobby
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Lobby Citadines Uplands Kuching
Lobby
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Swimming pool Citadines Uplands Kuching
Swimming pool
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See map Citadines Uplands Kuching
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Excellent
Location
8.3
See all 37 photos Citadines Uplands Kuching
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What guests are saying:
Swimming pool water dirty.
Ivy from Malaysia
Family with young children
Staff are friendly and helpful during the stay. The room is great and have good amenities . Located beside a shopping complex linked with pedestrian bridge. There are Convenient store below the hotel as well. Plenty parking for customer.
Kiet from Malaysia
Group
Nice and spacious
Azaze from Malaysia
Business traveler
all the staff here are friendly and ready for help. the room are clean and nice.
WEI from Malaysia
Family with teens
will definitely revisit the hotel on my future trip.
Wai
Business traveler
Everything went smoothly whilst staying here. Rooms were always clean, staff were friendly, perfect location and great facilities. Would definitely recommend this to friends and will definitely stay again.
sam from Australia
Couple
Breakfast is good
Hui from Malaysia
Business traveler
Worth it when the discount is about 45-50% off! Great staff and facilities as well!
Ibrahim from Malaysia
Family with young children
comfortable and nice place to stay
Stephanie from Malaysia
Couple
Value for money due to discount from booking using Agoda! Great staff and facilities!
Ibrahim from Malaysia
Family with young children

Citadines Uplands Kuching

Excellent location
- 1.83 kilometers from city center
- What's nearby?
Excellent
From 2428 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.4
Recommended by 95% of guests
Value for money8.1
Location rating8.3
Nearest airportKuching International Airport (KCH)
Distance to airport5.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Separate living room

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 66 times this week | 7 travelers are looking at this property right now
Studio Premier
Studio Premier
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 1 queen bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 queen bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 queen bed or 1 king bed
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Executive Two-Bedroom Apartment
Executive Two-Bedroom Apartment
...
  • Room size: 58 m²/624 ft²
  • Shower
  • 1 single bed and 1 super ki...
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Premier Two-Bedroom Apartment
Premier Two-Bedroom Apartment
...
  • Room size: 67 m²/721 ft²
  • Shower and bathtub
  • 2 single beds and 1 super k...
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Apartment Executive One Bedroom
Apartment Executive One Bedroom
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Apartment Premier
Apartment Premier
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Apartment Premier One Bedroom
Apartment Premier One Bedroom
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
2 Bedroom Executive Floor
2 Bedroom Executive Floor
...
  • Shower
  • Kitchenette
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2 Bedroom Premier with Breakfast
2 Bedroom Premier with Breakfast
...
  • Shower
  • Kitchenette
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Have a question for Citadines Uplands Kuching?

What people love about the property

  • "Room is very spacious, with sofa and small kitchen for cooking."

    Nur A.

    |

    February 1, 2018

  • "Clean, easy access, close to shopping mall"

    Hui L.

    |

    January 23, 2018

  • "Big room with good location"

    christina T.

    |

    January 20, 2018

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More about Citadines Uplands Kuching

More about Citadines Uplands Kuching

"Great location"

Dinagaran

|

February 3, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Nice location location + environment"

Poh

|

March 11, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2428)Booking.com Reviews (816)
8.1
/
10
Cleanliness8.3
Facilities8.1
Location8.3
Room comfort and quality8.4
Service8.1
Value for money8.1
Provided by verified guests of Agoda
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All guests (2428)
All room types
Showing 1502 verified guest comments
12345
7.6
Very good
kassamarat from Thailand
Group
Stayed 7 nights in August 2018
good”
This hotel is nice and comfortable
Reviewed November 11, 2018
Dear Kassamarat, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
10.0
Exceptional
Abang from Malaysia
Family with young children
2 Bedroom Premier with 1 King Bed and 2 Single Beds
Stayed 2 nights in November 2018
Exceptional”
for citadine....no regret spending for families
Reviewed November 08, 2018
Dear Abang, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
8.0
Excellent
MUHAMMAD from Malaysia
Family with young children
Studio Premier
Stayed 1 night in November 2018
Best Place to Stay Near to Spring Mall”
Spacious room, nice interior, great jacuzzi for relaxing & attentive receptionist.
Reviewed November 06, 2018
Dear Muhammad, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
9.6
Exceptional
Kelvin from Malaysia
Family with young children
Premier Two-Bedroom Apartment
Stayed 1 night in November 2018
Exceptional”
Good service and staff
Reviewed November 05, 2018
Dear Kelvin, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
8.8
Excellent
MOHD from Malaysia
Business traveler
1 Bedroom Executive
Stayed 1 night in October 2018
Unexpected of the room. Thought its just a room buat act an apart with a room inside”
Suitable for a family visit or a group visit to kuching. U can even cook inside and tge facilities are superb. Just that place need a car to go to kuching waterfront (where the centre of attraction are)
Reviewed November 03, 2018
Dear Mohd, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
6.0
mohammad from Brunei Darussalam
Family with young children
Studio Premier
Stayed 2 nights in October 2018
Great location to shopping mall”
Everything is great except for housekeeping is late to clean our room.. their came at 5pm seriously, bfast option not so much
Reviewed November 01, 2018
Dear Mohammad, thank you for your time writting this feedback to us. I have noted your observations and please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Thank you once again and hope to see you soon. Warm Regards, Liaw May Choo - Assistance Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
9.6
Exceptional
Helen from Malaysia
Family with young children
Stayed 2 nights in October 2018
Suitable for family stay with young kid”
We stayed in the 2 bedrooms apartment for two nights. We enjoyed the stay very much. The swimming pool is well maintained. Location is good as it is located at the city town area. Very convenient to all visiting places.
Reviewed October 31, 2018
Dear Helen, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
8.4
Excellent
Siu from Malaysia
Family with teens
Stayed 2 nights in July 2018
Good apartment hotel”
Great location. Friendly staff. Clean. Good value for money
Reviewed October 27, 2018
Dear Siu, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
9.2
Exceptional
Shahrul from Malaysia
Family with young children
Stayed 2 nights in August 2018
Nice Place but Noisy at Night”
Nice clean and comfortable two bedroom apartment. Can be a little cram for large groups. All is fine until the clubs start blasting music at night and interrupting our sleep
Reviewed October 27, 2018
Dear Shahrul, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded November 17, 2018
Citadines Uplands Kuching
8.8
Excellent
LING from Malaysia
Family with young children
Studio Premier
Stayed 2 nights in June 2018
It’s location”
We love it’s location! Everything was nice!
Reviewed October 20, 2018
Dear Ling, thank you for your review and rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded October 22, 2018
Citadines Uplands Kuching
10.0
Exceptional
Chee from Singapore
Business traveler
Studio Premier
Stayed 1 night in October 2018
Great Experience”
Excellent front desk staff Just love the room, is really comfortable with the sofa , desk and bed.
Reviewed October 14, 2018
Dear Chee, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded October 15, 2018
Citadines Uplands Kuching
9.2
Exceptional
ELANI from Malaysia
Solo traveler
1 Bedroom Executive
Stayed 1 night in October 2018
Exceptional”
Technical issue on the access card. Going down to receptionist twice. Somehow would recommend the staff to assist further. Eg: Escorting customer back to the hotel room to check whether the access card working fine or not.
Reviewed October 12, 2018
Dear Elani, thank you for taking your time to write this review. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Liaw May Choo - Assistant Residence Manager
Responded October 15, 2018
Citadines Uplands Kuching
10.0
Exceptional
Allen from Malaysia
Couple
Studio Premier
Stayed 2 nights in October 2018
Breakfast should be improved”
Though breakfast is free, the quality has the room for improvement.
Reviewed October 07, 2018
Dear Allen, thank you for your review. We are glad you enjoyed your stay. Our serviced residence provides continental breakfast with a few addition of hot dishes. We have forwarded you comments to our contractor for their further improvement. We hope to welcoming you back again. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded October 09, 2018
Citadines Uplands Kuching
10.0
Exceptional
TAN from Singapore
Couple
Studio Premier
Stayed 2 nights in September 2018
Nice and tidy hotel”
Home feel..is a very good hotel
Reviewed September 24, 2018
Dear Tan, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 29, 2018
Citadines Uplands Kuching
10.0
Exceptional
Jyh from Malaysia
Solo traveler
Executive Two-Bedroom Apartment
Stayed 1 night in August 2018
Clean room”
Clean room. Location near town. Mini Market available at ground floor of the mall. Overall is convenient and reasonable price.
Reviewed September 20, 2018
Dear Jyh, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
7.2
Very good
clayton from Malaysia
Couple
Studio Premier
Stayed 2 nights in July 2018
Location ”
Near to airport n shopping malls..
Reviewed September 20, 2018
Dear Clayton, thank you for your time wrtting this review. We are glad you enjoyed your stay and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
8.4
Excellent
mohd from Malaysia
Family with young children
Premier Two-Bedroom Apartment
Stayed 1 night in September 2018
good”
cafateria/food breakfast very bad...sad.
Reviewed September 19, 2018
Dear Mohd, thank you for your review. We are glad you enjoyed your stay. Our serviced residence provides continental breakfast with a few addition of hot dishes. We have forwarded you comments to our contractor for their further improvement. We hope to welcoming you back again. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
10.0
Exceptional
NADIA from Malaysia
Family with young children
2 Bedroom Executive
Stayed 2 nights in September 2018
good”
good
Reviewed September 17, 2018
Dear Nadia, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
10.0
Exceptional
MD from Bangladesh
Family with young children
Executive Two-Bedroom Apartment
Stayed 3 nights in August 2018
EXCELLENT”
EXCELLENT LOCATION AND FACILITIES.
Reviewed September 17, 2018
Dear MD, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
10.0
Exceptional
MD from Bangladesh
Family with young children
Executive Two-Bedroom Apartment
Stayed 2 nights in August 2018
EXCELLENT”
EXCELLENT LOCATION AND SERVICES
Reviewed September 17, 2018
Dear MD, thank you for your review and perfect rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
Responded September 22, 2018
Citadines Uplands Kuching
12345
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