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Citi Hotel Hilongos
Habitacion Sinulog, Citi Hotel Hilongos in Hilongos
Interior view, Citi Hotel Hilongos in Hilongos
Bathroom, Citi Hotel Hilongos in Hilongos
Bathroom, Citi Hotel Hilongos in Hilongos
Exterior view, Citi Hotel Hilongos in Hilongos
Bar/lounge, Citi Hotel Hilongos in Hilongos

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8.2

Excellent

29 reviews

29 reviews

See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Hilongos Bell Tower 1.4 km
Ormoc Airport 77.0 km
Mactan-Cebu International Airport 84.1 km
Daniel Z. Romualdez Airport 98.5 km
Surigao Airport 106.6 km
Camiguin Airport 126.3 km
Bohol–Panglao International Airport 140.0 km
Sayak Airport 151.1 km
Bancasi Airport 179.1 km
Calbayog Airport 189.5 km

Citi Hotel Hilongos

National Highway, Hilongos, Hilongos, Hilongos, Philippines, 6524 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hilongos part of Hilongos, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Sparkling clean

Check-in/out [express]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Luggage storage

Cash withdrawal

Value for money8.0
Distance to city center151.4 km
Location rating7.4

Rooms available at Citi Hotel Hilongos

Excellent
Room comfort & quality

8.7

Casa Familia Handugan
...
  • Room size: 24 m²/258 ft²
  • Country/region view
  • 2 single beds
Enter dates to see prices
Casa Sangkaan
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Casa Alikaraw
...
  • Room size: 20 m²/215 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Habitacion Sinulog
...
  • Room size: 22 m²/237 ft²
  • Country/region view
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Citi Hotel Hilongos?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

    How do I get to Citi Hotel Hilongos?

    Citi Hotel Hilongos is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3000 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Citi Hotel Hilongos also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citi Hotel Hilongos has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hilongos with private transportation, the hotel can arrange car rental for you.

    What are my dining options at Citi Hotel Hilongos?

    Citi Hotel Hilongos features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Citi Hotel Hilongos?

    Citi Hotel Hilongos does not permit smoking in any of its rooms or indoor areas.

    See map

    Explore the neighborhood

    What people love about Citi Hotel Hilongos

    • 8.8

      Excellent
      Bathroom

      "The room and bathroom were clean."

      Maris

      |

      March 7, 2020

    • 8.8

      Excellent

      "Room decor is quite nice."

      Maris

      |

      March 7, 2020

    Overall rating:

    8.2

    Excellent
    29 reviews
    Cleanliness
    9.2
    Facilities
    6.7
    Location
    7.4
    Read all reviews >
    More about Citi Hotel Hilongos

    More about Citi Hotel Hilongos

    Citi Hotel Hilongos

    The range of services provided by Citi Hotel Hilongos ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Hilongos.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms at Citi Hotel Hilongos are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


    Dining and things to do

    Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Citi Hotel Hilongos promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage. Have some relaxing fun with family and friends at the shared lounge and TV area.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.7

    Most talked about facilities

    Food & Dining

    2 mentions

    Housekeeping

    2 mentions

    Breakfast

    1 mention

    Internet

    1 mention

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Karaoke
    • Massage
    • Nightclub
    • Tours
    Dining, drinking, and snacking
    • Bar
    • BBQ facilities
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Elevator
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Babysitting service
    • Family room
    Access
    • Check-in/out [express]
    • Pets allowed
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Heating
    • In-room safe box
    • Internet access – LAN
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Soundproofing
    • Telephone
    • Toiletries

    Location

    National Highway, Hilongos, Hilongos, Hilongos, Philippines, 6524
    Very good
    Location

    7.4

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until12:00
    Getting around
    • Airport transfer fee3000 PHP
    • Distance from city center151.4 km
    • Travel time to airport (minutes)165
    The property
    • Number of bars/lounges3
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 6
    • Year property opened2013
    Parking
    • Daily parking fee0 PHP

    Reviews of Citi Hotel Hilongos from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness9.2
    Facilities6.7
    Location7.4
    Room comfort and quality8.7
    Service8.6
    Value for money8.0
    High score for Hilongos
    Rating
    9+ Exceptional (12)
    8-9 Excellent (5)
    7-8 Very Good (2)
    6-7 Good (1)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (9)
    Jun - Aug (5)
    Sep - Nov (4)
    Dec - Feb (7)
    All guests (29)
    All room types
    All languages

    Show reviews that mention 

    Showing 25 verified guest comments
    12
    9.3
    Exceptional
    Andrew from United Kingdom
    Couple
    Casa Sangkaan
    Stayed 2 nights in April 2014

    Great Accommodation”

    Well presented rooms which are very clean and comfortable.

    We had a lovely stay at Citi Hotel in Hilongos. My husband and I stayed in the Casa Sangkaan Room and his two sons (21 and 19) stayed in the twin room, Casa Familia Handugan. Both rooms were extremely well presented and far exceeded my expectations. The showers had sufficient pressure and hot water. They also have a restaurant on the ground floor and offer a wide selection of meals. Each evening after returning from a day out exploring, we would be asked what time we would like breakfast served and they offered up fresh fruit, fried rice, bacon, frankfurts/hotdogs and omelettes. The breakfast is extra however is reasonably priced and will set you up for your day out. Every member of staff spoke and understood English well and we had no problems other than at checkout when I tried to pay by card. After attempting with two different cards, the card reader kept saying that I needed to contact the card's issuing bank. Luckily I had the money on me to settle our bill but this had me really concerned that our cards had been blocked...... I withdrew funds later that day when we arrived in Cebu therefore luckily it was just their machine and not our bank cards. So I would bear this in mind to have the cash rather than rely on their card machine. Overall a good hotel and we would stay again if in the area.

    Reviewed April 25, 2014

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    9.3
    Exceptional
    John from United States
    Solo traveler
    Casa Alikaraw
    Stayed 2 nights in November 2015

    Pleasantly Surprised ”

    All of the staff was exceptionally helpful, room was modern and comfortable, best pillows ever at a hotel

    Besides Citi Hotel being a great value and comfortable room, I found the best entertainment in Southern Leyte at a restaurant in Hilongos called Villa La Cocina. They have live music on Friday and Saturday nights that will blow you away. Citi Hotel and Villa La Cocina made my trip a totally unexpected pleasure

    Reviewed November 13, 2015

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    8.7
    Excellent
    Stephen from United Kingdom
    Solo traveler
    Habitacion Sinulog
    Stayed 2 nights in February 2014

    Simply a nice place to stay”

    Friendly staff, breakfast, cleanliness

    Very relaxing. Leyte is "the back of beyond" so you need a reason to go there, but if you have, this place is a little oasis. A bit out of Hilongos town, though walkable, it is run by a German and his local wife, who is very friendly and capable (she bought my ferry ticket to Cebu, for example). So it is efficiently run - not usual for the Phils - and the food is good. I saw a few other hotels on the island and this was the pick of the bunch.

    Reviewed March 29, 2014

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    9.0
    Exceptional
    Martin from United States
    Couple
    Casa Sangkaan
    Stayed 1 night in July 2015

    Nice Stay at Citi Hotel”

    The owner made a special trip at 4 AM to pick us up from the ferry terminal. You can't get better service than that anywhere. The room was nicely decorated and the staff was well trained and courteous

    Our stay was short but it had no unpleasant surprises. That is really saying something for the Philippines! I read the previous reviews before booking our room and all of them had good scores. The hotel and owner deserve a lot of credit for keeping the hotel up to western standards of comfort and quality. Good job and thanks for a nice stay.

    Reviewed July 05, 2015

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    10.0
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 1 night in November 2014

    Best hotel in town”

    Clean, comfortable & good value for money

    This hotel is the best for miles, super clean, spacious, luxurious and comfortable. Good value for money since hotels around are for similar price but nowhere near the quality

    Reviewed November 11, 2014

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    9.3
    Exceptional
    peter from Australia
    Couple
    Casa Alikaraw
    Stayed 1 night in May 2014

    nice new hotel, tastefully decorated and lad out, ”

    staff attitude, friendliness and service

    we will definately go back there, it is easy to see this hotel is under foreign management as service is tops and the customer comes first...keep up the good work Alma and Chi. congratulations to the owners and family...get a back room away from the main road it can be noisy late night early morning

    Reviewed May 17, 2014

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    8.7
    Excellent
    james from United States
    Couple
    Casa Alikaraw
    Stayed 1 night in December 2014

    NIce stay under tough circumstances”

    Service, service, and room.

    Visitiing my gf parents in Bato -- we stayed here and had to extend due to the tropical storm which shut down the ferries to Cebu. Arnold and his family and the whole staff were absolutely terrific -- and the hotel was clean and modern with a beautiful rooftop restaurant. Service was best I've had from a small hotel ever -- with them helping us through the storm and even driving us two hours north to get the one ferry to Cebu after the storm passed. We'll be back for sure.

    Reviewed January 02, 2015

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    10.0
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 2 nights in October 2014

    Best hotel in town”

    Comfortable, clean & good value for money

    It was an amazing experience I recommend this hotel to anyone. Very high standard and best hotel in the area for miles on either direction.

    Reviewed November 07, 2014

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    10.0
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 1 night in January 2015

    Best hotel in town”

    Clean, comfortable & wont find another like it

    Best place in town. romed around to find other alternative this one was the only one i would like to check into. and i enjoyed my stay its a very good hotel even by my standards.

    Reviewed April 09, 2015

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    7.2
    Very good
    peter from New Zealand
    Couple
    Habitacion Sinulog
    Stayed 3 nights in July 2016

    great hotel but flawed”

    this hotel could be fantastic but let down by small details. The room was large and very clean and well appointed, but no tv signal, the restaurant was good but had an incomplete menu especially for european food, the rooftop bar is excellent and the barman very helpful and the karaoke is fun. All the staff were good tho on occasion slow. On the first day we requested room service, and gave the room key as requested however on return the room was the same. The second day we asked the cleaner directly asnd she did a fabulous job. The location is a bit remote but serviced by regular filipino transport.

    Reviewed July 07, 2016

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    10.0
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 2 nights in April 2014

    The best ive seen in leyte world class”

    Clean, Comfortable & very nice

    Absolutely superb. after searching other hotels in the area this hotel is by far the best & there is no compareson

    Reviewed April 15, 2014

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    8.8
    Excellent
    Maris from United States
    Group
    Deluxe Family Room
    Stayed 1 night in March 2020

    Excellent”

    Spacious room and bathroom. No shelving in shower to hold soap. The room and bathroom were clean. No extra toilet paper and no facial tissues in the bathroom. Not for people with physical disabilities. They have no elevator. Room decor is quite nice.

    Reviewed March 07, 2020

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    9.7
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 2 nights in April 2014

    Exceptionaly Clean & Comfertable”

    Excelent service & best hotel in town

    Don't pass out on this hotel its by far the best in the area

    Reviewed August 04, 2014

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    10.0
    Exceptional
    grahame from Australia
    Couple
    Habitacion Sinulog
    Stayed 3 nights in February 2017

    Friendly helpful staff, always smiling ”

    Food was great and only thing I would like is a rubbish bin in the room, but otherwise a very good stay

    Reviewed February 18, 2017

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    10.0
    Exceptional
    Mohammed from Oman
    Couple
    Habitacion Sinulog
    Stayed 2 nights in August 2014

    Excelent and best hotel in town, clean and unique”

    clean, comfertable, convineant

    Its by far the best hotel in the area.

    Reviewed October 22, 2014

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    5.3
    Joseph from United States
    Couple
    Casa Alikaraw
    Stayed 2 nights in November 2014

    Hotel loud and poor staff”

    room was updated and nice inside

    I was not inpressed with the hotel. The location is so bad. The hotel is located in a gas staition complex, next to a highway, so very loud 24 hours a day ( Bring your ear plugs). Hotel staff for dining was poor. They real are not organized and are never around. They dont even have the basic coffee for breakfast(??) The hotel plays music at night and is so loud in the entire building until early in the morning. The room was clean and nice inside that is all I can positive.

    Reviewed November 09, 2014

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    9.3
    Exceptional
    Simon from United States
    Couple
    Casa Alikaraw
    Stayed 3 nights in June 2014

    Very pleasant and highly recommendable”

    Value, staff, location

    Very pleasant stay, will go back there for sure, can only recommend. Very friendly and accommodating staff and ownership.

    Reviewed June 30, 2014

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    9.7
    Exceptional
    Mohammed from Oman
    Couple
    Casa Alikaraw
    Stayed 2 nights in May 2014

    Best hotel in that province”

    must stay here

    Exceptionally clean, and excellent service.

    Reviewed August 04, 2014

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    4.8
    Melvin
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in July 2019

    Bad”

    It says there is wifi but theres none. Given a wifi password but for what theres no wifi. Tried ordering breakfast but gas ran out so they can't cook. Had to eat downtown nalang. Heater sometimes work sometimes it doesnt. No tissue in the cr. Room though is okay.

    Reviewed July 20, 2019

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    3.2
    Arnan from Netherlands
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2018

    nope nope nope”

    lured in by nice pics on agoda, the location totally sucks. on top of a noisy 24h gas station, under a karaoke bar that's noisy till 2am. the offered wifi didn't work, there's no cell signal to speak of either. the food was ok-ish, but nothing special, half the menu was out of stock or too much hassle for them to prepare. for p2250 a night it's totally overpriced and not worth it.

    Reviewed February 18, 2018

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    12
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