Cititel Express Kota Kinabalu
Cititel Express Kota Kinabalu
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10.0
Exceptional

"Staff are very helpful and obliging"

Durgalakshmi

|

May 7, 2018

Standard Single - View Cititel Express Kota Kinabalu
Standard Single - View
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Lobby Cititel Express Kota Kinabalu
Lobby
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Interior view Cititel Express Kota Kinabalu
Interior view
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Interior view Cititel Express Kota Kinabalu
Interior view
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See map Cititel Express Kota Kinabalu
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Excellent
Location
8.2
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What guests are saying:
The hotel location is good , many seafood restaurant nearby the hotel
Lee from Malaysia
Couple
Facility inside room still consider new ,juz flooring inside room need to be polished , a little bit dirty , overall very ok like 4 star hotel
Yee from Malaysia
Business traveler
This hotel location is good , many seafood restaurant around there
Lee from Malaysia
Couple
We spent 1 night in Ranau and come to KK for 2 nights. We choose Cititel Express because of good location. I stayed here 5 years ago. and everything still remaining the same. The staff are friendly and helpful. Overall stay is acceptable. The room is a bit small but ok.
HUEY from Malaysia
Group
Very strategic location
Mohd from Malaysia
Solo traveler
walking distance to local attraction
Kumaresan from Malaysia
Business traveler
Standard double room is too small.
Chan from Malaysia
Group
Newly renovated

Cititel Express Kota Kinabalu

Excellent location
- Inside city center
- What's nearby?
Very good
From 6434 reviewsSee what guests said
7.4
/
10
Very good cleanliness
7.6
Recommended by 88% of guests
Value for money7.5
Location rating8.2
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.3 km
88%

would recommend to a friend

Agoda Preferred Property

  • 710 meters to public transportation

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Booked 25 times since yesterday | 16 travelers are looking at this property right now
Studio Suite
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Superior Triple
Superior Triple
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Single
Standard Single
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed
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Standard Double with window
Standard Double with window
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
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Standard Double - no window
Standard Double - no window
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
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Superior Quad Room
Superior Quad Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
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Standard Double Sea Facing
Standard Double Sea Facing
...
  • Room size: 13 m²/140 ft²
  • Ocean view
  • 1 queen bed
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Standard Twin (With Window)
Standard Twin (With Window)
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
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Standard Twin - No Window
Standard Twin - No Window
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
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Standard Double Room No Window
Standard Double Room No Window
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed
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Have a question for Cititel Express Kota Kinabalu?

What people love about the property

  • 9.2
    Exceptional

    "Clean and location is great"

    Bernadette A.

    |

    February 27, 2018

  • 7.6
    Very good

    "Excellent local food all around and many foot massage places."

    Gerard S.

    |

    February 22, 2018

  • 8.0
    Very good

    "Clean, comfortable, good wi-fi, central location."

    Karen

    |

    February 13, 2018

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More about Cititel Express Kota Kinabalu

More about Cititel Express Kota Kinabalu

10.0
Exceptional

"Good location & very clean"

Jessica

|

March 2, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Clean room, nice hot shower, well air conditioned."

sathisya

|

March 5, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (6434)Booking.com Reviews (944)
7.4
/
10
Cleanliness7.6
Facilities6.6
Location8.2
Room comfort and quality7.1
Service7.3
Value for money7.5
Provided by verified guests of Agoda
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Showing 5182 verified guest comments
12345
8.4
Excellent
SHU from Malaysia
Couple
Standard Twin - No Window
Stayed 3 nights in June 2018
Good location, value of money, comfortable bed ”
Many seafood restaurants around the hotel by just few step walking distance Many tourists stayed in this hotel Restaurants and shops are around Comfortable bed, staffs can speak good Chinese and English
Reviewed November 23, 2018
8.0
Excellent
Azreen from Malaysia
Couple
Standard Double with window
Stayed 1 night in September 2018
Comfortable stay in the city”
The room was smaller than the cititel express I stayed in Ipoh. It was just a short stay, and it was comfortable enough. In the middle of the city, walkable distance to nearby attractions (filipino market). Parking ample. Don't forget to try Borenos fried chicken, a local fast food chain restaurant in front of the hotel
Reviewed October 08, 2018
6.0
Teik from Malaysia
Solo traveler
Standard Double Room No Window
Stayed 1 night in November 2018
Claustrophobia”
The room I booked is one of the cheapest one, with no windows. I strongly do no recommend it if you can afford a better room with window. It's quite claustrophobic for me. Location is not bad, but parking can be a hassle, especially in the evening and night.
Reviewed November 22, 2018
8.8
Excellent
Muhamad from Malaysia
Business traveler
Standard Double with window
Stayed 7 nights in November 2018
GOOD SERVICE”
clean and comfy room
Reviewed November 29, 2018
10.0
Exceptional
Ai from Malaysia
Group
Superior Triple
Stayed 2 nights in October 2018
Exceptional”
Comfortable stay. Highly recommend.
Reviewed November 26, 2018
8.0
Excellent
AsrulSani from Malaysia
Business traveler
Standard Twin (With Window)
Stayed 1 night in August 2018
Newly refurbished”
One of my fav hotel everytime i came to KK. Been staying this hotel since 2008. Location was surperb. Plenty of restaurants around. Some of them open 24 hours. Walking distance to philipines night market.
Reviewed August 22, 2018
8.4
Excellent
HUEY from Malaysia
Group
Standard Twin (With Window)
Stayed 2 nights in August 2018
4D3N In KK”
We spent 1 night in Ranau and come to KK for 2 nights. We choose Cititel Express because of good location. I stayed here 5 years ago. and everything still remaining the same. The staff are friendly and helpful. Overall stay is acceptable. The room is a bit small but ok.
Reviewed August 14, 2018
8.4
Excellent
Jaii from Singapore
Couple
Standard Double with window
Stayed 1 night in August 2018
Well located and comfortable”
We had a very nice stay at Cititel. It is only a few minutes walk to the waterfront, there are several stores and restaurants next to and in the hotel as well. Rooms are small but clean and comfortable. The staff is friendly and helpful. I do suggest using Grab to call cars though because the local taxis usually overcharge visitors quite a lot.
Reviewed August 12, 2018
8.4
Excellent
MICHAEL from Malaysia
Couple
Standard Twin - No Window
Stayed 2 nights in June 2018
Good location”
Comes with free secured parking, lots of seafood restaurants around, friendly staff, small but cosy room. Except most guests from China are a nuisance, have no respect for others' privacy... if in-room tv remote works on them, I would love to 'mute' & 'pause' them as early as 5am
Reviewed June 21, 2018
6.0
Surin from Malaysia
Business traveler
Standard Single
Stayed 2 nights in September 2018
Bland budget hotel”
If your budget is tight but you want to be in the city centre and you are not spending much time in your hotel room, then you might want to consider staying here. Make sure you check if the room comes with a window. There is no kettle provided as you are expected to get hot water from a dispenser in a common area on each floor.
Reviewed October 21, 2018
9.6
Exceptional
Tee from Malaysia
Business traveler
Standard Double Sea Facing
Stayed 1 night in September 2018
No Frill Travel Hotel”
If you are looking for simple & clean hotel, this hotel offers value for money. Rooms are small, but worth the price. There are many seafood restaurant and massage parlours beneath the hotel. if you are into night life, this location is very central to most nightlife in KK.
Reviewed September 22, 2018
7.2
Very good
sitifadzillah from Malaysia
Group
Superior Triple
Stayed 2 nights in September 2018
Good location”
This hotel located at a strategic location. Walking distance to the Philippine Market (600m), Centre Point (250m) Mall and etc. Plenty of restaurants, massage centre etc. Suggest for front desk staff to be more friendly and accommodating. I traveled with 2 friends and I chose this hotel because it has room that accommodate 1 single bed and 1 queen bed.
Reviewed September 21, 2018
5.2
Aqmarol from Malaysia
Family with teens
Standard Double with window
Stayed 1 night in September 2018
If you love hilariously small room, this is for you”
Expecting the Cititel brand, I would expect a comfortable room at a good price. But sadly this hotel’s room is very small, the only place to place your luggage is on the floor and you can’t barely move around without stumbling on them. I’ve stayed in business hotel in Japan which is bigger sized than this room, yet at a cheaper price. The location is quite okay, within the walking vicinity to the city. Very basic amenities in the room. There are other hotels in KK to stay which provides better value.
Reviewed September 21, 2018
6.8
Good
Charisma from Malaysia
Couple
Twin Standard
Stayed 4 nights in September 2018
Hotel inconveniences ”
Personally i had a great stay in terms of the staffs, room (although it is quite small. Yes! Really small)... however, i found that, the ironing and place to get hot water is situated outside the room, near the elevators, is rather quite inconvenient... there is no thermo flask provided in the room... so those who travel with babies, should you choose to stay here, better bring your own flask... the breakfast is something u should not anticipate every morning, because it was just so-so... nothing special. The chicken, KFC style they named it, doesn’t look like the name... but the location of the hotel is very strategic... housekeeping was very good... there is no complimentary tea or coffee, sugar or cream provided., which is the first time i experienced... i requested for a room with mini fridge, but got standard otherwise because I couldn’t find their options for room with minibar from the page... at first they placed me in a room with no window but i paid for different room... so, i enjoyed the experience, but definitely learnt from my experience here...
Reviewed September 19, 2018
10.0
Exceptional
Durgalakshmi from Malaysia
Solo traveler
Standard Double Sea Facing
Stayed 2 nights in May 2018
Centrally located!”
Great location, plenty of options for food both at hotel doorstep and within a 15 minute walking distance.Facilities in the room itself are basic but all you need. Extras are provided on request, which is fine.Staff are very helpful and obliging. Safe and central location.Would definitely stay here again!
Reviewed May 07, 2018
8.4
Excellent
Chia from Malaysia
Couple
Standard Double Sea Facing
Stayed 3 nights in April 2018
Value for money but sea view is non existence”
Small room but adequate. Will get better score if there is a small fridge. Booked a sea view room but the view was non existence. But certainly value for money. Free parking & walking distance to famous seafood restaurants.
Reviewed April 29, 2018
8.8
Excellent
Hock from Malaysia
Couple
Standard Double with window
Stayed 2 nights in March 2018
Compact, comfortable, cool place to stay in the heart of Kota Kinabalu.”
100% smoke free hotel. Good price for a compact room. Great location with seafood restaurants, hawker food, mamak restaurants very close by. Can walk to the waterfront for its attractions. Air-condition works well. Hot, warm or cold water dispenser convenient without waste. Only complaint was that the towels didn't smell that fresh.
Reviewed March 31, 2018
8.0
Excellent
sathisya from Malaysia
Solo traveler
Standard Double - no window
Stayed 3 nights in March 2018
There’s room for improvement. ”
I stayed there for 4D3N. Overall, it was a good place to stay. Clean room, nice hot shower, well air conditioned. But, there’s still room for improvement. What bothered me most in the room was the lack of bidet inside the washroom; something all Asians would prefer to have, I suppose. On the outside, the car park was totally disappointing. Guests aren’t their priority but indeed it was open for all. Guests park for free and public can pay and park. And once it’s full, too bad, you’ve got to look for parking God-knows-where in that busy area. It would be better if the hotel management can strictly allocate the parking only for guests as it’s limited.
Reviewed March 05, 2018
8.0
Excellent
Azman from Malaysia
Solo traveler
Standard Double with window
Stayed 2 nights in December 2017
Not bad!”
Overall the hotel is not bad at all. The room is very clean,confortable,tidy and looked so modern. But the only thing is the room a little bit of small. Too small actually. For muslim like me,it's give me a bit of difficulties to perform my prayers (solat). Check in and check out process was so smooth since i booked this hotel by using Agoda.com. Room so nice. There's a safety box provided. Good cold and hot bathing water. The aircond works very well. Sadly there's no water heater provided. So,you can not make your own hot drink inside the room. Breakfast are so so...could be improve to be better. This hotel is ok for you to stay in a period of short time. Not suitable for having a good rest or for a big family when you travel to Kota Kinabalu. But, it's very very suitable for backpakers.
Reviewed December 26, 2017
8.0
Excellent
MICHAEL from Malaysia
Couple
Standard Double with window
Stayed 2 nights in December 2017
Great location with good free parking”
M always staying here whenever in Kota Kinabalu. Centrally located, free parking (if you drive), just a stone throw from seafood restaurant and shopping mall. Room is small but manageable, secured access to each floor from lift (not sure of stairways though...). Overall it's great :)
Reviewed December 20, 2017
12345
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  • Excellent location
  • Night Market
  • South Bus Terminal is within 0.71 km