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Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel
Cititel Express Penang Hotel

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7.8

Very good

10,003 reviews

10,003 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
1st Avenue Mall

160 m

The Swagger Salon

180 m

Hin Bus Depot

190 m

Tech Dome Penang

200 m

Penang House of Music

210 m

Popular landmarks
Armenian Street

810 m

Khoo Kongsi

870 m

Chew's Jetty

1.1 km

Cheong Fatt Tze - The Blue Mansion

1.1 km

Pinang Peranakan Mansion

1.4 km

Closest landmarks
Penang Tourist Guide Association

240 m

Komtar

250 m

Prangin Mall

290 m

Convention 33

300 m

Forestry Department

320 m

Cititel Express Penang Hotel

No. 123, Nordin Street, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Excellent breakfast

Excellent view

210 meters to public transportation

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Car power charging station

Contactless check-in/out

Spa

Restaurants

This property is in high demand!

30 travelers have booked today.

Value for money7.9
Distance to city center33.7 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport14.3 km

Rooms available at Cititel Express Penang Hotel

Very good
Room comfort & quality

7.6

Standard Twin Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Queen Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Double Or Twin Standard
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Family Room, 2 Double Beds, Non Smoking
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Double Or Twin Standard
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
deluxe, Guest room, 1 King, Balcony
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Double Or Twin Standard
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cititel Express Penang Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cititel Express Penang Hotel?

For those who wish to drive their own cars, Cititel Express Penang Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Cititel Express Penang Hotel?

Wake up to a great continental breakfast at Cititel Express Penang Hotel. Adults can enjoy breakfast offered with an additional charge of 42 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cititel Express Penang Hotel?

Cititel Express Penang Hotel features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can special events be hosted at Cititel Express Penang Hotel?

Large events and gatherings such as weddings can be hosted at Cititel Express Penang Hotel.

What is the smoking policy at Cititel Express Penang Hotel?

Cititel Express Penang Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Cititel Express Penang Hotel?

Komtar Bus Terminal is the closest train, metro, or bus station, about 210 m away from Cititel Express Penang Hotel.

What restaurants are nearby Cititel Express Penang Hotel?

Cititel Express Penang Hotel is located in Georgetown, famous for good restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.

What popular shopping places are close to Cititel Express Penang Hotel?

Cititel Express Penang Hotel is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and The Swagger Salon.

What are popular attractions near Cititel Express Penang Hotel?

Cititel Express Penang Hotel is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Cititel Express Penang Hotel?

Cititel Express Penang Hotel is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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Explore the neighborhood

What people love about Cititel Express Penang Hotel

  • 9.6

    Exceptional
    Cleanliness

    "I love this place so much, the cleanliness so excellent"

    Faridah

    |

    October 20, 2022

  • 8.8

    Excellent
    Staff 

    "Location and staffs were best"

    Siang

    |

    October 9, 2022

  • 9.2

    Exceptional
    Location

    "The location of the hotel is strategic, in the heart of Georgetown."

    Yuen

    |

    October 6, 2022

Overall rating:

7.8

Very good
10,003 reviews
Cleanliness
8.1
Facilities
7.1
Location
8.5
Read all reviews >
What travelers say they love:
Great location in middle of city.
SEGAR from Malaysia
Family with young children
More about Cititel Express Penang Hotel

More about Cititel Express Penang Hotel

Cititel Express Penang Hotel

Whatever your reason for visiting Penang, Cititel Express Penang Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Cititel Express Penang Hotel, located just 1.3 km from the famous Pinang Peranakan Mansion.
Take advantage of a wealth of unrivaled services and amenities at Cititel Express Penang Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Cititel Express Penang Hotel. In-room conveniences such as 24-hour room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that bottled water and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Cititel Express Penang Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Cititel Express Penang Hotel. Warm up at the end of the day with a visit to the massage and spa.


Around the property

Venture outside the hotel and explore Penang. Your first day during your stay at Cititel Express Penang Hotel should include a visit to Chew's Jetty located 1.1 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.1 km away, which people travel great distances to see.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

403 mentions

Breakfast

114 mentions

Food & Dining

61 mentions

Swimming Pool

26 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Non-smoking
  • On-demand movies
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

Enoshima Japanese Restaurant

  • Cuisine: Japanese
  • Menu: Buffet
Location
No. 123, Nordin Street, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.5

Airports

  • Penang International Airport (PEN)
    14.3 km 23 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km

Public transportation

  • Komtar Bus Terminal
    210 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.4 km

Hospital or clinic

  • Watsons
    410 m

Shopping

  • Gurney Plaza
    3.6 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Armenian Street
    810 m
  • Khoo Kongsi
    870 m
  • Chew's Jetty
    1.1 km
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Pinang Peranakan Mansion
    1.4 km
  • Penang Fort Cornwallis
    1.9 km
  • Kek Lok Si Temple
    6.4 km
  • Batu Ferringhi Beach
    11.3 km
  • Entopia
    13.2 km
  • Escape Theme Park
    13.3 km

Nearby landmarks

  • 1st Avenue Mall
    160 m
  • The Swagger Salon
    180 m
  • Hin Bus Depot
    190 m
  • Tech Dome Penang
    200 m
  • Penang House of Music
    210 m
  • Komtar Bus Terminal
    210 m
  • Asia Comic Cultural Museum
    220 m
  • Komtar Complex
    230 m
  • George Town
    230 m
  • Popular Bookshop
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center33.7 km
  • Travel time to airport (minutes)21

Extras

  • Breakfast charge (unless included in room price)42 MYR

The property

  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants1
  • Number of rooms 234
  • Year property opened2014
  • Most recent renovation2014

Reviews of Cititel Express Penang Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.1
Facilities7.1
Location8.5
Room comfort and quality7.6
Service7.9
Value for money7.9
High score for Penang
Rating
9+ Exceptional (803)
8-9 Excellent (498)
7-8 Very Good (1,041)
6-7 Good (400)
<6 Below Expectation (596)
Time of the year
Mar - May (686)
Jun - Aug (960)
Sep - Nov (819)
Dec - Feb (873)
All guests (8,463)
All room types
All languages

Show reviews that mention 

Showing 3,338 verified guest comments
12345
10.0
Exceptional
Rodik from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in August 2019

Value for money”

Small room compensate for a nice big comfortable bed. Extra pillows and thick duvet with traditional hotel amenities given (towels, soap, etc) However list of tv channels are good with movies, sports, news etc, but the connection is bad, hence the quality of the projection is blurry. but who cares when their internet connection is superb. Located right in the middle of Georgetown where you easily travel via walking, Grab or bus to anywhere in Penang. Plus free parking for guest too!

Reviewed November 06, 2019

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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the location and amenities of our hotel. We sincerely looking forward to serving you again in the near future.

Responded November 07, 2019
Cititel Express Penang Hotel
10.0
Exceptional
Natalie from Malaysia
Business traveler
Standard Queen Room
Stayed 1 night in March 2020

Clean Strategic and Comfortable”

A very strategically located hotel right next to Komtar, directly behind St Gills Wembley. Lots of shops, places to eat and places to see near by. Perfect for thise who wants to explore Georgetown Penang. The room is small, but adequate. Sparkling clean with separate shower stall - which is perfect. All is good, except the pillows could be a little better; im just a little picky in pillows.

Reviewed March 17, 2020

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Dear Natalie, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been forwarded to the respective department and corrective actions have been implemented accordingly. Besides, I am glad that you enjoy the location of our hotel. We sincerely looking forward to serving you again in the near future. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded June 17, 2020
Cititel Express Penang Hotel
10.0
Exceptional
Ng from Singapore
Solo traveler
Standard Queen Room
Stayed 3 nights in January 2019

Excellent”

This is definitely one of the best hotel in have stayed. Despite being an express hotel that comes with a small room, the room was very clean and even comes with a safe. The staff were very friendly and helpful. It is generally located at the edge of Georgetown surrounded by malls and many delicious street food. I will definitely stay here for my subsequent visits.

Reviewed January 18, 2019

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10.0
Exceptional
Rodik from Malaysia
Solo traveler
Standard Twin Room
Stayed 2 nights in July 2020

Value for money and follows strict social distancing guidelines”

Value for money and right in the middle of everything in Georgetown, travel is easy from this hotel. Room was bit tight but it is compensated with comfy bed, cosy room and clean bathroom. However ironing board is not available in the room, it is available instead outside the room for all guest to use. Follows strict social distancing guidelines provided by the government which is very good.

Reviewed July 20, 2020

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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Responded July 21, 2020
Cititel Express Penang Hotel
10.0
Exceptional
Amyra from Malaysia
Couple
Standard Twin Room
Stayed 2 nights in October 2019

THE BEST HOTEL”

stay 2 day in this hotel.. this hotel sangat best & sangat dekat dengan shopping mall, satation bus.. senang nak ke mana2.. tak perlu drive just take free bus.. cause kalau drive its no easy to park.. This Hotel allowed us to early check in @ 10am.. superb staff and the room is so clean..

Reviewed October 29, 2019

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Dear Amyra, Terima kasih banyak atas maklum balas! Saya gembira kerana anda menikmati layanan dan lokasi hotel kami. Kami benar-benar menanti untuk melayani anda sekali lagi dalam masa terdekat.

Responded November 11, 2019
Cititel Express Penang Hotel
10.0
Exceptional
nor from Malaysia
Family with young children
Superior Room
Stayed 1 night in June 2020

Unexpected Hotel Upgrade & Transfer”

I've booked a room to stay on 13-14 Jun 2020. But then I've received an email mention that the hotel is temporary close for safety purpose and they upgrade & transfer my booking to The Wembley Penang. The hotel is in the same building actually and I am extremely satisfied with the service provided. The location of the hotel is great because it is close to the tourist attractions. The Komtar Building is exactly right in front of the hotel. Most important, there is plenty of parking available & no charges apply for hotel customers. All is perfect during my stay..!!

Reviewed June 16, 2020

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Dear Nor, Thank you so much for the feedback! I am glad that you are satisfied with our services and location. We sincerely looking forward to serving you again in the near future.

Responded July 28, 2020
Cititel Express Penang Hotel
10.0
Exceptional
Nur'Ain from Malaysia
Business traveler
Standard Queen Room
Stayed 2 nights in July 2020

its nice hotel, very comfortable.”

My experience to this hotel was very good.When i come in at lobby, one of receptionist very friendly n politely.My husband like the room so much.Its very clean n so calm to stay.Hope will stay again at this hotel.Thank you for your service..Keep maintain it..Sincerely from me and my husband.

Reviewed July 16, 2020

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Dear Nur' Ain, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Responded July 16, 2020
Cititel Express Penang Hotel
10.0
Exceptional
Rodik from Malaysia
Group
Family Room
Stayed 2 nights in September 2020

The Best Value For Money Hotel”

Been staying at this hotel everytime I visited Penang, value for money and location is just nice. Right in the middle of the city and it is a Grab ride distant away from any location in the city. Room space is not that big but the level of comfort is top notch. Family room is has 2 separate rooms in it, but with only 1 bathroom.

Reviewed September 07, 2020

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Dear Rodik, Thank you so much for the feedback! I am glad that you enjoy the room and location at our hotel. We sincerely looking forward to serving you again in the near future.

Responded September 14, 2020
Cititel Express Penang Hotel
10.0
Exceptional
kiam from Malaysia
Solo traveler
Standard Queen Room
Stayed 4 nights in July 2019

Good location and walking distance to all the food courts and Central Bus station and Mall”

At such a price it is value for money. Where else can you find a still new hotel (5 years old) at such a walking distance to everything you need to explore Penang. Very comfortable, clean, hotel. Nice vegetarian restaurant beside the hotel. A must try !

Reviewed July 17, 2019

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10.0
Exceptional
Yolanda from Indonesia
Couple
Standard Queen Room
Stayed 2 nights in February 2019

Nice location and clean hotel!”

First time staying at this hotel and I liked it. The location is good, close to Komtar where many buses leave for Thailand. The hotel is also close to the Avenue Mall. The staffs were professional and friendly. Will stay here again onto next trip to Penang!

Reviewed February 25, 2019

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10.0
Exceptional
Shin from Malaysia
Group
Standard Twin Room
Stayed 2 nights in August 2020

Pleasant stay !”

The hotel room was small but equipped with hair dryer, mini fridge, tv, and a spacious bathroom with wet and dry area separated. One good thing with the hotel is it is quite new and covered with tiles instead of carpet (which is a plus point for allergic person like me). The security is good as the access card only allows you to go to your floor only. It is great for traveler who are worried about the security. The hotel has their own parking space too, as this is not common for hotel which are located in city center, kudos for that!

Reviewed August 08, 2020

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Dear Shin, Thank you so much for the feedback! I am glad that you enjoy the room and facilities of our hotel. We sincerely looking forward to serving you again in the near future.

Responded August 13, 2020
Cititel Express Penang Hotel
10.0
Exceptional
HAIZA from Malaysia
Couple
Standard Queen Room
Stayed 1 night in December 2019

GREAT STAY... ”

Have been requested for high floor, and we get the highest floor.. GREAT! Everything from check in to checkout process was smoothed.. free parking.. Near just opposite KOMTAR, and few blocks walk to the famous Nasi Kandar Deen Maju.. we've Book this hotel thru AGODA ...

Reviewed December 23, 2019

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Dear HAIZA, Thank you so much for the feedback! First of all, I am glad that you enjoy the the room and location of our hotel. We sincerely looking forward to serving you again in the near future.

Responded December 26, 2019
Cititel Express Penang Hotel
10.0
Exceptional
Ong from Singapore
Solo traveler
Standard Twin Room
Stayed 2 nights in November 2019

Great Location with Great staff”

This was first stay here and everything was good. The front desk was friendly and helpful. The rooms given was good too because you are able to see the mountains and sea. Hotel location is just next to a few Malls and eatery. Night life is walking distance. Everything was good. Just that rooms are little small but given the price paid. You get what you pay. Definitely next stay will be here.

Reviewed November 20, 2019

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Dear Ong, Thank you so much for the feedback! I am glad that you like the location and services of our hotel. We sincerely looking forward to serving you again in the near future.

Responded November 22, 2019
Cititel Express Penang Hotel
10.0
Exceptional
Isaac from Malaysia
Group
Standard Queen Room
Stayed 2 nights in December 2018

Excellent”

Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

Reviewed March 19, 2019

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10.0
Exceptional
Isaac from Malaysia
Group
Standard Twin Room
Stayed 2 nights in December 2018

Excellent”

Our stay here was just fantastic. Location was perfect in the middle and walking distance to anything you could hope for. For the price we paid, it was definitely value for the bucks! Highly recommended for travelers seeking to explore Georgetown on foot. However, rooms were rather small but definitely sufficient for my purpose of visit, which was to get out and about. For those seeking to relax in a hotel with all those extra facilities, this wouldnt be the place for you.

Reviewed March 19, 2019

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10.0
Exceptional
Mohd from Malaysia
Solo traveler
Superior Room
Stayed 2 nights in January 2022

Always my favorite hotel”

As far as i’m concerned, I believe i’ve been checking in here for more tha 10 nights end of december 2021 up to right. Will be back in twk days time. I love the simplicity of the hotel. The location is good, the room is wonderful (aircond still a bit slow to cool the room but ive grown getting use to it, so i dont really mind now), the shower is goooood!!! Overall, Money well spent!

Reviewed February 02, 2022

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded February 04, 2022
Cititel Express Penang Hotel
10.0
Exceptional
Rodik from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in August 2019

Middle of Georgetown, clean room, nice view, very comfortable bed”

Middle of Georgetown, clean room, nice view, very comfortable bed. However they are using the old aircon unit, cannot really tell whether the aircon is off or on. Overall, good room!

Reviewed August 16, 2019

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Dear Rodik, Thank you so much for the review! First of all, I would like to apologize for the inconveniences you faced regarding the air-conditioner. Rest assured that your feedback has already been forwarded to the respective department for further improvement. Besides, I am glad that you enjoy the location and room of the hotel. We sincerely looking forward to serving you again in the near future.

Responded September 10, 2019
Cititel Express Penang Hotel
10.0
Exceptional
Juliet from Malaysia
Family with teens
Family Room
Stayed 2 nights in December 2020

Family Room”

Hotel was very good location and clean. Staffs also friendly and I left my pillow when i checked out. I called up hotel and they transfer my call to houskeeing. They imeediate help me keep the pillow a

Reviewed December 29, 2020

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Dear Juliet, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Responded December 31, 2020
Cititel Express Penang Hotel
10.0
Exceptional
Shazatul from Malaysia
Business traveler
Standard Queen Room
Stayed 1 night in December 2021

Nice Hotel in the heart of Georgetown”

Very fast check in process. Easy access to everywhere around Penang. Room very clean and spacious enough for solo traveler. Very great value for money.

Reviewed December 16, 2021

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Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future. Stay Safe.

Responded December 17, 2021
Cititel Express Penang Hotel
10.0
Exceptional
Aiena from Malaysia
Family with young children
Standard Queen Room
Stayed 2 nights in July 2019

Worth every penny”

Perfect location - nasi kandar deens maju, aunty evelyn coffee stall, 7 eleven, 1st avenue mall - are all within walking distance. Affordable rate, clean room, nice-looking hotel, will definitely stay here again.

Reviewed July 29, 2019

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Dear Aiena, Thank you so much for the feedback! I am glad that you enjoy the rate, room and location of our hotel. We sincerely looking forward to serving you again in the near future.

Responded December 13, 2019
Cititel Express Penang Hotel
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