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citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang

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9.4

Exceptional

1,918 reviews

1,918 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grocery Store

220 m

Old Asia

230 m

St. Anthony Church

250 m

Sarawak Paradise in Borneo

260 m

Sun Complex

300 m

Popular landmarks
Jalan Alor

460 m

Pavilion Kuala Lumpur

960 m

Menara Kuala Lumpur

960 m

Chinatown - Kuala Lumpur

1.0 km

Central Market

1.2 km

Closest landmarks
STA Travel

40 m

Klinik Dr. Gigi @ Pudu

60 m

Chinese Medical Division

270 m

Tung Shin Academy Of Nursing

280 m

21st Century Internet

280 m

citizenM Kuala Lumpur Bukit Bintang

128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Bar

Restaurants

Shops

This property is in high demand!

8 travelers have booked today.

Value for money9.4
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Rooms available at citizenM Kuala Lumpur Bukit Bintang

City View King Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
CitizenM King Room
...
  • Room size: 14 m²/151 ft²
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Double Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
KING BED GRAND LIT
...
    Enter dates to see prices
    Business Room
    ...
      Enter dates to see prices
      Deluxe Twin
      ...
        Enter dates to see prices
        Business King Bed Room
        ...
          Enter dates to see prices
          Suite
          ...
            Enter dates to see prices
            Standard Apartment
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at citizenM Kuala Lumpur Bukit Bintang?

              Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to citizenM Kuala Lumpur Bukit Bintang?

              For those who wish to drive their own cars, citizenM Kuala Lumpur Bukit Bintang has a car park right on site for maximum convenience. Parking is free for guests.

              Is breakfast offered at citizenM Kuala Lumpur Bukit Bintang?

              Wake up to a great buffet breakfast at citizenM Kuala Lumpur Bukit Bintang. Adults can enjoy breakfast offered with an additional charge of 35 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What are my dining options at citizenM Kuala Lumpur Bukit Bintang?

              CitizenM Kuala Lumpur Bukit Bintang features an on-site restaurant for your dining convenience. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

              Can special events be hosted at citizenM Kuala Lumpur Bukit Bintang?

              You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at citizenM Kuala Lumpur Bukit Bintang. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

              Can business events be hosted at citizenM Kuala Lumpur Bukit Bintang?

              On-site venues and convenient event services make citizenM Kuala Lumpur Bukit Bintang an ideal choice for hosting events such as seminars, corporate events and meetings. The 3 venues can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

              What is the smoking policy at citizenM Kuala Lumpur Bukit Bintang?

              CitizenM Kuala Lumpur Bukit Bintang does not permit smoking in any of its rooms or indoor areas.

              What is the closest train, metro, or bus station to citizenM Kuala Lumpur Bukit Bintang?

              Imbi Monorail Station is the closest train, metro, or bus station, about 410 m away from citizenM Kuala Lumpur Bukit Bintang.

              What restaurants are nearby citizenM Kuala Lumpur Bukit Bintang?

              Restaurants including Layali El Sham Restaurant, Blue Chip Lounge and The Flavors Restaurant are popular in citizenM Kuala Lumpur Bukit Bintang’s neighborhood which is known as Bukit Bintang.

              What popular shopping places are close to citizenM Kuala Lumpur Bukit Bintang?

              Located in the Bukit Bintang area, citizenM Kuala Lumpur Bukit Bintang is close to great shopping choices like Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

              What are popular attractions near citizenM Kuala Lumpur Bukit Bintang?

              Guests at citizenM Kuala Lumpur Bukit Bintang can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

              Show more questions
              See map

              Explore the neighborhood

              What people love about citizenM Kuala Lumpur Bukit Bintang

              • 9.6

                Exceptional
                Location

                "Superb Location."

                Larry

                |

                September 21, 2022

              • 10

                Exceptional
                Cleanliness

                "Room was really clean and bed was super comfy!!"

                Rahzuan

                |

                September 20, 2022

              • 10

                Exceptional
                Staff 

                "The moment I entered into the hotel, I was greeted warmly by Mary!"

                NorHayati

                |

                September 18, 2022

              Property ranking|Compared to 7,103 Kuala Lumpur properties
              See all rankings
              Value for money score
              9.4/10
              Location score
              9.3/10
              Service score
              9.6/10
              Cleanliness score
              9.6/10
              Better than
              99
              %
              of Kuala Lumpur properties
              Better than
              99
              %
              of Kuala Lumpur properties
              Better than
              99
              %
              of Kuala Lumpur properties
              Better than
              99
              %
              of Kuala Lumpur properties
              Overall rating:

              9.4

              Exceptional
              1,918 reviews
              Cleanliness
              9.6
              Facilities
              9.0
              Location
              9.3
              Read all reviews >
              What travelers say they love:
              Very clean room with basic facilities.
              Geraldine from Singapore
              Couple
              More about citizenM Kuala Lumpur Bukit Bintang

              More about citizenM Kuala Lumpur Bukit Bintang

              citizenM Kuala Lumpur Bukit Bintang

              For travelers who want to take in the sights and sounds of Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. citizenM Kuala Lumpur Bukit Bintang is located just 7.3 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
              citizenM Kuala Lumpur Bukit Bintang offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out and luggage storage can assist with your needs.
              Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
              Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator and bottled water at your disposal.
              citizenM Kuala Lumpur Bukit Bintang also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


              Dining and things to do

              Every day at citizenM Kuala Lumpur Bukit Bintang begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
              citizenM Kuala Lumpur Bukit Bintang offers wonderful recreational facilities for guests to enjoy. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


              Around the property

              Experience all the sights and local attractions of Kuala Lumpur with citizenM Kuala Lumpur Bukit Bintang as your base. Don't forget to stop by Menara Kuala Lumpur located 950 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


              Reasons to stay here

              Get more than you bargain for here, which scores value for money higher than 99% of the city's accommodation.
              Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
              Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

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              Amenities and facilities
              Excellent
              Facilities

              9

              Most talked about facilities

              Breakfast

              2 mentions

              Food & Dining

              1 mention

              View

              1 mention

              Housekeeping

              1 mention

              Languages spoken

              • English
              • Chinese [Mandarin]
              • Malay

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet [LAN]
              • Internet services
              • Wi-Fi in public areas

              Cleanliness and safety

              • Anti-viral cleaning products
              • Body thermometer
              • Cashless payment service
              • Face coverings on staff
              • First aid kit
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Alternative meal arrangement
              • Bar
              • Restaurants

              Services and conveniences

              • Air conditioning in public area
              • Contactless check-in/out
              • Daily housekeeping
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Heating in public area
              • Invoice provided
              • Luggage storage
              • Meeting/banquet facilities
              • Shops
              • Smoke-free property
              • Smoking area

              Access

              • Allergy-free rooms
              • CCTV in common areas
              • CCTV outside property
              • Check-in/out [express]
              • Check-in/out [private]
              • Couples only
              • Exterior corridor
              • Fire extinguisher
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Safety/security feature
              • Security [24-hour]
              • Smoke alarms
              • Soundproof rooms

              Getting around

              • Car park [free of charge]
              • Car park [on-site]

              Available in all rooms

              • Accessible by elevator
              • Accessible toilet
              • Accessible vanities
              • Adjustable height hand-held shower wand
              • Air conditioning
              • Audible alarm
              • Blackout curtains
              • Carbon monoxide detector
              • Cleaning products
              • Closet
              • Clothes rack
              • Concierge
              • Desk
              • Free bottled water
              • Hair dryer
              • Heating
              • High floor
              • Hypoallergenic
              • Individual air conditioning
              • In-room safe box
              • In-room tablet
              • Internet access – wireless
              • iPod docking station
              • Ironing facilities
              • Laptop workspace
              • Linens
              • Mirror
              • Non-slip grab bar
              • Non-smoking
              • Private bathroom
              • Radio
              • Reading light
              • Refrigerator
              • Roll-in shower
              • Safety/security feature
              • Shower
              • Sleep comfort items
              • Smoke detector
              • Socket near the bed
              • Soundproofing
              • Telephone
              • Toiletries
              • Towels
              • Trash cans
              • TV [flat screen]
              • Wi-Fi [free]
              • Window
              • Wooden/parqueted flooring
              Food and dining
              Restaurants on site

              canteenM

              • Menu: A-la-carte
              Location
              128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
              Exceptional
              Location

              9.3

              Airports

              • Sultan Abdul Aziz Shah Airport (SZB)
                17.1 km
              • Kuala Lumpur International Airport (KUL)
                44.7 km

              Public transportation

              • Imbi Monorail Station
                410 m
              • Hang Tuah Monorail Station
                420 m

              Hospital or clinic

              • Klinik Dr. Gigi @ Pudu
                60 m

              Shopping

              • Pavilion Kuala Lumpur
                960 m

              Convenience store

              • 7 Eleven
                20 m

              Cash withdrawal

              • ATM
                170 m
              What's nearby

              Popular landmarks

              • Jalan Alor
                460 m
              • Pavilion Kuala Lumpur
                960 m
              • Menara Kuala Lumpur
                960 m
              • Chinatown - Kuala Lumpur
                1.0 km
              • Central Market
                1.2 km
              • KLCC - Bukit Bintang Pedestrian Walkway
                1.2 km
              • Aquaria KLCC
                1.3 km
              • KLCC Park
                1.6 km
              • Petronas Twin Towers
                1.6 km
              • KL Bird Park
                2.0 km

              Nearby landmarks

              • STA Travel
                40 m
              • Klinik Dr. Gigi @ Pudu
                60 m
              • Grocery Store
                220 m
              • Old Asia
                230 m
              • St. Anthony Church
                250 m
              • Sarawak Paradise in Borneo
                260 m
              • Chinese Medical Division
                270 m
              • Tung Shin Academy Of Nursing
                280 m
              • 21st Century Internet
                280 m
              • Sun Complex
                300 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-5 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 6-10 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 11 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Early Check-In & Late Check-Out fee: MYR 150 (subject to availability)
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until11:00
              • Reception open until00:00

              Getting around

              • Travel time to airport (minutes)50

              Extras

              • Breakfast charge (unless included in room price)35 MYR
              • Daily Internet/Wi-Fi fee0 MYR

              The property

              • Non-smoking rooms/floorsno
              • Number of bars/lounges1
              • Number of floors6
              • Number of restaurants1
              • Number of rooms 105

              Reviews of citizenM Kuala Lumpur Bukit Bintang from real guests

              Provided by verified guests of Agoda
              9.3
              /
              10
              Exceptional
              Cleanliness9.6
              Facilities9.0
              Location9.3
              Service9.6
              Value for money9.4
              High score for Kuala Lumpur
              Rating
              9+ Exceptional (172)
              8-9 Excellent (25)
              7-8 Very Good (15)
              6-7 Good (4)
              <6 Below Expectation (0)
              Time of the year
              Mar - May (28)
              Jun - Aug (32)
              Sep - Nov (53)
              Dec - Feb (103)
              All guests (525)
              All languages

              Show reviews that mention 

              Showing 216 verified guest comments
              12345
              10.0
              Exceptional
              Shuk from Malaysia
              Couple
              City View King Room
              Stayed 2 nights in May 2022

              Best hotel in town”

              The hotel location is in Bukit Bintang, near to many famous eatery (4 mins walk to Jalan Alor). I can even see Jalan Alor from my hotel room. Parking is provide and plenty of them. Interior and exterior of hotel is pretty, feels like I am in a modern art exhibition. Room is clean and trendy. Don’t expect the room is spacious, it is compact but IT IS REALLY OK! Everything in the room can be controlled with the provided iPad and even the brightness of the light. Much appreciated is the alarm clock can be set using the iPad and wake up call will be displayed on the TV. Just 1 downside, there is no tea and coffee service provided in the room. But they are able to provide the kettle for free. The restaurant food is priced reasonably. A cup of Americans is RM10 (similar to cafe price). Breakfast buffet is at RM35/pax for staying guest. Something special is their room card which after you checked out can be taken home as a luggage tag. And if you were to visit this hotel or their branch in other countries, you may use back the same card! Lastly, their service is superb! You definitely will love the hospitality from their ambassadors.

              Reviewed May 08, 2022

              See room deals

              Dear citizen Shuk, Thank you for taking the time to review our property, we appreciate your positive feedback! We're thrilled to hear you enjoyed our hotel, especially exploring the technology in our room! We find it to be a favorite among many of our customers as it is indeed unique! We are happy as well to hear that our team has provided you with excellent service, We hope to see you soon again! Best regards, citizenM Kuala Lumpur

              Responded May 10, 2022
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              kirsty from United Kingdom
              Couple
              City View King Room
              Stayed 2 nights in March 2020

              Lovely hotel - super clean and staff are friendly ”

              Stayed here during the pandemic and it is amazing to see the hotel taking cleanliness so seriously! Everything is super clean and santised regularly and there is hand santiser for use everywhere. Staff are friendly and always happy to help. The rooms are cool and operated by an tablet. Really nice rooms designed well so you feel like you have loads of space. Beds are honestly one of the best beds I have stayed in and the blinds make the room completely dark so you could sleep anytime of day or night. Would highly recommend!

              Reviewed March 20, 2020

              See room deals

              Hi Citizen Kirsty, Thank You for taking your time to review our hotel. We are thrilled that you had amazing stay with us and we certainly look forward to seeing you back in Kuala Lumpur for another memorable stay with us. Till Next Time, Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded March 21, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Hj from Brunei Darussalam
              Family with young children
              City View King Room
              Stayed 2 nights in December 2019

              Perfect”

              Love this hotel very much...the design on its own, everything suit us and glad that we found citizenM. 1) Location is superb...everything is near..less congested but still city centre. 2) Room..100% amazing..kids love it very much..with modern tech so on..they just wanna stay in the room 3) Breakfast is very nice with that kind of ambience, homy-like feel... 4) Can stay at the lobby for hours.. 5) Staff..no need to say..very friendly helpful always smiling and greets u..and they even allow us to check in early..we arrived two hours early and just to drop our luggage but the lady staff said its ok u can just check in..ooo..thats what us need traveling with kids sometimes a bit chaos..so luggage done.. Overall we love the stay experience and would love to stay again ..

              Reviewed February 02, 2020

              See room deals

              Hi Citizen Hj, Apa Khabar. We are delighted that you enjoyed your recent stay with us & how you liked our room features and our breakfast. Our friendly ambassadors are available 24/7 to ensure our guests are well taken care of ;-) Till another memorable stay with us in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded February 16, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              AI from Singapore
              Couple
              City View King Room
              Stayed 2 nights in October 2019

              Exceptional”

              No idea where to start! from the very first step into the hotel, we were greeted warmly by the staff! In the room, everything was so clean and high technology! Enjoyed the ultra huge bed and simple breakfast! Love the concept and you get to keep the hotel card as it transform into a luggage tag and reusable when you stay with CitizenM hotel! It’s located very near many eateries which is just 5mins walk. Many bars located at the back of the hotel too! Can’t wait to visit the rest of CitizenM hotel!!!

              Reviewed November 01, 2019

              See room deals

              Hola Citizen Al, Thank You for your time to review our hotel & we are delighted that you enjoyed your stay with us. Glad that you liked our fancy hotel cards ;-) Till Your Next Amazing Stay-cation with us, Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded November 02, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Kinabalu from Malaysia
              Group
              City View King Room
              Stayed 1 night in November 2019

              Clean, cozy and great value”

              The room was clean and tidy, cozy and with an iPad great to control everything in the room even curtain and blind. Staff was very attentive and quick to response when we need any help. The location is good with few minutes walk to changkat street and alor Street. Parking provided in the building itself very convenient for those with car. Overall great stay and experience! Will be back again next time.

              Reviewed November 26, 2019

              See room deals

              Apa Khabar Citizen Kinabalu, Thank You for your time to review our hotel & we are delighted that you had a memorable stay with us. Look forward for another exciting stay-cation with you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 27, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Betty from Malaysia
              Couple
              City View King Room
              Stayed 2 nights in February 2020

              Very nice hotel”

              We really enjoyed our stay in Citizen M. The interior of the hotel is so instagramable and clean. We were very impressed! And we were so surprised that everything in the room are controlled by tab. And the checking in and out are easy too eventhough it's a self check in counter. It was very smart modern hotel. We really enjoyed our stay in KL. Thanks Citizen M.

              Reviewed March 08, 2020

              See room deals

              Hi Citizen Betty, Thank You for taking your time to review our hotel & we are delighted that you had an amazing stay with us. We look forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded March 08, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Jun from Malaysia
              Couple
              City View King Room
              Stayed 1 night in November 2019

              Nice and comfy hotel. Totally worth for money.”

              Pro: nice sound proof, quiet room cant even hear any noise from air-cond. iPad controls everything, tv, air cond & etc. large bed really comfortable. Near to pavilion around 15 min walks. A lot of food stalls at jalan alor only 5 min walks away. With carpark for hotel quest. Cons: bad drainage system, bathroom water cannot flow away freely. Overall nice hotel.

              Reviewed November 25, 2019

              See room deals

              Hola Citizen Jun, Thank You for taking your time to review our hotel. We are glad that you enjoyed your stay with us and we take note on the drainage system. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 27, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Kinabalu from Malaysia
              Group
              City View King Room
              Stayed 1 night in November 2019

              Value worth, clean and cozy”

              The room was clean and tidy, cozy and with an iPad great to control everything in the room even curtain and blind. Staff was very attentive and quick to response when we need any help. The location is good with few minutes walk to changkat street and alor Street. Parking provided in the building itself very convenient for those with car. Overall great stay and experience!

              Reviewed November 26, 2019

              See room deals

              Apa Khabar Citizen Kinabalu, Thank You for your time to review our hotel & we are delighted that you had a memorable stay with us. Look forward for another exciting stay-cation with you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 27, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Kinabalu from Malaysia
              Group
              City View King Room
              Stayed 1 night in November 2019

              Great value and experience”

              The room was clean and tidy, cozy and with an iPad great to control everything in the room even curtain and blind. Staff was very attentive and quick to response when we need any help. The location is good with few minutes walk to changkat street and alor Street. Parking provided in the building itself very convenient for those with car. Overall great stay and experience!

              Reviewed November 26, 2019

              See room deals

              Apa Khabar Citizen Kinabalu, Thank You for your time to review our hotel & we are delighted that you had a memorable stay with us. Look forward for another exciting stay-cation with you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 27, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              BUDI from Singapore
              Family with teens
              City View King Room
              Stayed 2 nights in December 2019

              Excellent Hotel”

              The hotel equipped by high technology where the communication and room control is under a ipad. The condition of the room is very clean. For the location, the bus stop is in front of the building also walking distance to shopping centre, at night just walk to alor street night market. wonderful, for sure, we will comeback for next trip

              Reviewed January 02, 2020

              See room deals

              Hi Citizen Budi, Terima Kasih for your time to review our hotel recently and we look forward to seeing you back in KL. Till Another Great Stay-cation with us, Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded January 18, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              CHOO from Malaysia
              Couple
              City View King Room
              Stayed 1 night in December 2019

              Nice and pretty hotel”

              One of the best hotel I have ever seen. Room is clean and modern designed. you can control your room lightning and temperature condition thru the ipad provided in the room. I was there on weekday and there are a lot of parking spaces inside the building. Walking distance to alor street. very convenience. love it.

              Reviewed December 09, 2019

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              Hi Citizen Choo, Season's Greetings. We are delighted that you enjoyed your stay with us recently & we look forward to seeing you in near future for another memorable stay. Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded December 11, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Eddie from Malaysia
              Couple
              City View King Room
              Stayed 1 night in November 2019

              Super best and fully recom recommended hotel ”

              I never write any comment before, but this time I stay citizen hotel I very surprised because the room will very very clean and good smells.. Especially the bed and pillow was super comfort.. Hope the management will keep the room maintenance and clean, so i will only stay this hotel nx time travelling to kl and recommend to my friend 😁

              Reviewed November 07, 2019

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              Hola Citizen Eddie, We are delighted that you enjoyed your recent stay with us & you loved our super fluffy pillow ;-) Looking forward to seeing you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 07, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Michael from United States
              Couple
              City View King Room
              Stayed 1 night in February 2020

              Room just the right size”

              The common spaces are wonderful - large & inviting & friendly and functional. From the open space, the comfortable bed, the attentive staff and the chill vibe, this is one of the best places I've ever stayed at. And I didn't even mention the great breakfast!! I wasn't familiar with Citizen M before this, I am now.

              Reviewed February 24, 2020

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              Hi Citizen Michael, Thank You for your review and we are delighted that you had an amazing stay with us. It'd be our great pleasure to have you back with us again soon. Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded February 24, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              KHADHIJA from Singapore
              Couple
              City View King Room
              Stayed 2 nights in November 2019

              Gr8 experience”

              Location was convenient to food options, shopping malls. Lots of interesting places to walk to. Room was a unique experience. Great bed to sleep. Watching TV has NVR been so convenient. More Astro channels I would have preferred. Occasionally TV signal gets hard to detect but its just for a moment. WiFi connection is good. A very good Philips Iron is found in the ironing room. If I had known would have brought in some more clothes. Overall the hotel is an unforgettable interesting experience. I will definitely stay again especially for a staycation.

              Reviewed November 26, 2019

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              Hi Citizen Khadhija, Thank You for your time to review our hotel. We are delighted that you had an enjoyable & memorable stay with us. We shall see you for another amazing stay-cation with us Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded November 27, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              silva from Singapore
              Couple
              City View King Room
              Stayed 1 night in July 2022

              Deserve more than 5 stars !”

              Staffs were very helpful, efficient, professional and friendly. Room was very clean and comfy. Room environment was great with MoodPad where everything can be controlled using the iPad provided. Room was well soundproofed. Had a cozy night and it is sure to revisit this hotel. Worth the price.

              Reviewed July 18, 2022

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              Dear citizen Silva, Thank you for sharing your great experience with us. It puts a smile on all our faces to know that you had an amazing stay with us and especially enjoying the coziness of the room. Our team loves to meeting new/old faces and try to provide the best experience possible, glad to know this was reflected during your time with us. We look forward to having you stay again soon! Best regards, citizenM Kuala Lumpur

              Responded July 19, 2022
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Zura from Singapore
              Couple
              City View King Room
              Stayed 2 nights in November 2019

              Highly recommended ”

              This hotel is perfect for everyone. Walking distance to Berjaya Times Square and Pavilion. Fuss-free check in, eye-catching interior, clean room has controls for everything too. Honestly could not find any flaw for this hotel. By far the coolest hotel I’ve stayed in. Hope they will keep it up!

              Reviewed December 28, 2019

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              Hi Citizen Zura, Thank You for reviewing our hotel and we are delighted that you had a memorable stay with us. We look forward to welcoming you back in near future. Happy Holidays & Happy New Year! Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded December 29, 2019
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Priya from Malaysia
              Couple
              City View King Room
              Stayed 1 night in January 2020

              Awesome”

              Awesome stay...the room is equipped with hi-tech which all room controls by a ipad and very clean room...newly built hotel.. the room size is just nice and walking distance for shops or kk marts... will stay again

              Reviewed January 06, 2020

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              Hi Citizen Priya, Thank You for your review of our hotel & we are delighted that you enjoyed your stay with us. We certainly look forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

              Responded January 18, 2020
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Ayanna from Philippines
              Solo traveler
              City View King Room
              Stayed 2 nights in July 2022

              best business hotel!”

              Really enjoyed my stay here. It’s conveniently located near great spots and it’s easy to locate. Rooms are clean and size is enough for a solo traveler. The hotel design is amazing and is a good place to get some work done. Thank you to the amazing staff!

              Reviewed July 12, 2022

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              Dear citizen Ayanaa, Thank you for sharing your amazing experience, especially your special mention of our team! We love meeting new people and try our best to make them feel right at home! We are glad you've enjoyed the convenience of our location as well as our amazing living room. Hope to see you again soon! Cheers, citizenM Kuala Lumpur

              Responded July 14, 2022
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Teena from Malaysia
              Couple
              City View King Room
              Stayed 1 night in April 2022

              The BEST hotel in KL!!! I will be back again ”

              Love everything about this hotel. The SUPER comfortable & hige bed. Modern and clean. Amazing + super friendly staff. With free parking, important for those go with car. Perfect location. Undoubtedly, I will book here again if i back in KL!

              Reviewed April 11, 2022

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              Dear citizen Teena, Thank you for taking the time to review our hotel, we're grateful for your feedback. It's our pleasure to provide the best possible experience to our guests, we're glad that this commitment was reflected in your visit. We are so happy to hear that you've enjoyed your stay with us and we look forward to seeing you again during your next trip to KL! Our team as well as our super comfortable beds will be waiting for you! Best regards, citizenM Kuala Lumpur

              Responded April 11, 2022
              citizenM Kuala Lumpur Bukit Bintang
              10.0
              Exceptional
              Adam from Singapore
              Solo traveler
              City View King Room
              Stayed 3 nights in December 2019

              Definitely returning to this hotel!”

              Pros: Clean room, HUGE and comfortable BED, Nice room features, shower water strength is strong. Safe parking, attentive staffs Cons: Small room BUT its packed with all the important items listed above to make up for it. Had shared with family and friends over this hotel. :)

              Reviewed December 10, 2019

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              Hi Citizen Adam, Season's Greetings. Thank You for your time to review our hotel. We are glad that you had amazing stay with us & we look forward to seeing you for another great stay-cation with us. Cheers! CitizenM Kuala Lumpur Bukit Bintang

              Responded December 11, 2019
              citizenM Kuala Lumpur Bukit Bintang
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