Travelling to Malaysia? Read all updated requirements before you book.
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality

Removed from saved list

7.2

Very good

12,030 reviews

12,030 reviews

Housekeeping275
Shops132
Breakfast77
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Meeting Point

10 m

Merlin Tower

60 m

Sri Raja Mariamman Temple

130 m

Plaza Seni Shopping Mall

150 m

Johor Old Chinese Temple

150 m

Popular landmarks
Angry Birds Activity Park

390 m

Johor Zoo

980 m

Arulmigu Sri Rajakaliamman Glass Temple

1.1 km

Sultan Abu Bakar State Mosque

1.5 km

KSL City Mall

2.8 km

Closest landmarks
CIMB Bank @ Jalan Tun Abdul Razak

120 m

Eon Bank @ Jalan Tun Abdul Razak

180 m

UOB Bank @ Bandar Johor Bahru

200 m

Tourist Information Centre

200 m

Hong Leong Bank @ Jalan Stesen

220 m

Newly renovated

Citrus Hotel Johor Bahru by Compass Hospitality

16, Jalan Station, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Johor Bahru City Center only 20 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. This 4-star property features restaurant to make your stay more indulgent and memorable.

Show more

Highlights

Located in heart of Johor Bahru

Check-in [24-hour]

Airport transport

Excellent breakfast

50 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Shuttle service

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Exercise area

Restaurants

Coffee shop

This property is in high demand!

3 travelers have booked today.

Value for money7.3
Distance to city center1. Km
Location rating8.6
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport12.9 km

Rooms available at Citrus Hotel Johor Bahru by Compass Hospitality

Club One Bedroom Suite
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
Club Family Suite (3 Adults)
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Club Family Suite
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Club Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Club Suite
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Club Deluxe
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citrus Hotel Johor Bahru by Compass Hospitality?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citrus Hotel Johor Bahru by Compass Hospitality?

For those who wish to drive their own cars, Citrus Hotel Johor Bahru by Compass Hospitality has a car park that's close to the hotel.

Is breakfast offered at Citrus Hotel Johor Bahru by Compass Hospitality?

Wake up to a great buffet breakfast at Citrus Hotel Johor Bahru by Compass Hospitality. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate.

What are my dining options at Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can business events be hosted at Citrus Hotel Johor Bahru by Compass Hospitality?

On-site venues and convenient event services make Citrus Hotel Johor Bahru by Compass Hospitality an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Citrus Hotel Johor Bahru by Compass Hospitality?

The closest train, metro, or bus station is Johor Bahru Sentral Railway Station, 20 m away from Citrus Hotel Johor Bahru by Compass Hospitality.

What restaurants are nearby Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Kimdo BBQ, PizzaBox and Breeks Cafe.

What popular shopping places are close to Citrus Hotel Johor Bahru by Compass Hospitality?

Located in the Johor Bahru City Center area, Citrus Hotel Johor Bahru by Compass Hospitality is close to great shopping choices like Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality’s Johor Bahru City Center neighborhood also includes Lido Beach.

What popular natural sightseeing spots are close to Citrus Hotel Johor Bahru by Compass Hospitality?

Citrus Hotel Johor Bahru by Compass Hospitality is located within Johor Bahru City Center, which makes it conveniently close to natural sights including Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park.

Show more questions
See map

Explore the neighborhood

What people love about Citrus Hotel Johor Bahru by Compass Hospitality

  • 8

    Very good
    Staff 

    "Hotel staff, Indah assisted us by calling the hotel agent and liased with them tru phone calls."

    Ruzila

    |

    June 25, 2022

  • 7.2

    Very good

    "Simple but comfortable"

    Gananedran

    |

    June 23, 2022

  • 7.2

    Very good

    "Complimentary toiletries and there wasn’t any toothbrush included."

    Mariana

    |

    June 21, 2022

Property ranking|Compared to 2,455 Johor Bahru properties
See all rankings
Room comfort score
7/10
Location score
8.6/10
Cheapest price score
Room size
25 sqm.
Better than
97
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Bigger than
94
%
of Johor Bahru properties
Overall rating:

7.2

Very good
12,030 reviews
Cleanliness
6.8
Facilities
6.3
Location
8.6
Read all reviews >
What travelers say they love:
Staffs are very friendly and checkin was smooth.
Akbar from Singapore
Couple
More about Citrus Hotel Johor Bahru by Compass Hospitality

More about Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality is the perfect choice for travelers who want to take in the sights and sounds of Johor Bahru. Experience an urban escape in Johor Bahru with a stay at Citrus Hotel Johor Bahru by Compass Hospitality, with its exceptional location right in the city center. Did you know? Johor Bahru Sentral Railway Station is just 20 m away, putting you incredibly close to one of the city's transportation systems.
Citrus Hotel Johor Bahru by Compass Hospitality offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Citrus Hotel Johor Bahru by Compass Hospitality. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Citrus Hotel Johor Bahru by Compass Hospitality provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Citrus Hotel Johor Bahru by Compass Hospitality. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.


Around the property

Don't spend all your time inside while in Johor Bahru! Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 200 m away.


Reasons to stay here

Find rooms here that are cheaper than 93% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Johor Bahru.

Show more
Amenities and facilities
Good
Facilities

6.3

Most talked about facilities

Housekeeping

754 mentions

Breakfast

602 mentions

Internet

254 mentions

Food & Dining

196 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Shuttle service

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site

Citrus Cafe

  • Cuisine: International, Malaysian
  • Menu: A-la-carte
Location
16, Jalan Station, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP) - Singapore
    12.9 km
  • Senai International Airport (JHB) - Malaysia
    22.6 km

Public transportation

  • Johor Bahru Sentral Railway Station
    20 m
  • JB Sentral Railway Station
    290 m

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    790 m

Shopping

  • Johor Bahru City Square
    210 m

Convenience store

  • 7 Eleven
    80 m

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • Jalan Wong Ah Fook
    160 m
  • Johor Bahru City Square
    210 m
  • Angry Birds Activity Park
    390 m
  • Johor Zoo
    980 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.1 km
  • Sultan Abu Bakar State Mosque
    1.5 km
  • KSL City Mall
    2.8 km
  • Danga Bay
    5.1 km
  • Paradigm Mall Johor Bahru
    10.8 km
  • Legoland Malaysia
    15.5 km

Nearby landmarks

  • Meeting Point
    10 m
  • Johor Bahru Sentral Railway Station
    20 m
  • Merlin Tower
    60 m
  • CIMB Bank @ Jalan Tun Abdul Razak
    120 m
  • Sri Raja Mariamman Temple
    130 m
  • Plaza Seni Shopping Mall
    150 m
  • Johor Old Chinese Temple
    150 m
  • Jalan Wong Ah Fook
    160 m
  • Eon Bank @ Jalan Tun Abdul Razak
    180 m
  • Popular Book Store
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 2 year(s).

Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 MYR
  • Distance from city center1. Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 140
  • Room voltage240
  • Most recent renovation2020

Reviews of Citrus Hotel Johor Bahru by Compass Hospitality from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.8
Facilities6.3
Location8.6
Room comfort and quality7.0
Service7.3
Value for money7.3
High score for Johor Bahru
Rating
9+ Exceptional (862)
8-9 Excellent (1,164)
7-8 Very Good (2,262)
6-7 Good (1,507)
<6 Below Expectation (2,058)
Time of the year
Mar - May (1,871)
Jun - Aug (2,101)
Sep - Nov (1,877)
Dec - Feb (2,004)
All guests (11,010)
All room types
All languages

Show reviews that mention 

Showing 7,853 verified guest comments
12345
9.7
Exceptional
FARAWAHEEDA from Malaysia
Family with young children
Standard
Stayed 3 nights in January 2012

the best budget hotel”

room deco

I was staying at Citrus Hotel, Johor Bahru for 4 days and 3 nights during my family vacation. The first impression when i saw the hotel from outside, "OMG, this hotel must be very old, scary, bla bla bla.." But that was totally wrong when i step in to the hotel reception. we were welcomed with a big smile the receptionist also is very friendly. Step in the room, i was amazed with the modern deco & a very clean room.. When i enter to the toilet, i feels like i was at my home's toilet.. Eventhough the hotel does not provided hotel car park, but i am very satisfied with my stay there... when we were hungry, we just have to walk in behind the hotel building & there were lots of food stalls with variety of foods to choose. Shopping?!! just walk beside the hotel building & you can shopped at City Square, Johor Bahru.. Overall, staying in Citrus Hotel, Johor Bahru giving me a different view on budget hotel & i will definitely choose this hotel if we come to JB in future...

Reviewed January 25, 2012

See room deals

9.3
Exceptional
Rebecca from Singapore
Couple
Standard
Stayed 2 nights in February 2012

Good service and nice room”

Good service of the hotel staff

i went for a 3d2n stay at citrus hotel, johor bahru. it was a pleasant stay at the hotel. staff were all-time friendly. only cons are that there's no kettle and hair dryer for every room and we had to call the reception to borrow. hotel location is very good, it's so near to city square mall which makes everything so convenient, there's a police post just next to the hotel entrance which makes tourist like us feel more safe. check in was very slow, two counters were open yet there's only one staff attending. there's roads stall next to the hotel, can get to try malaysia good which was sedup. i hope there will be discount when i stay at citrus hotel next as it would be my first choice hotel whenever i go johor bahru. credits to the hotel staff including the security guard. thank you!

Reviewed February 16, 2012

See room deals

8.3
Excellent
Herman from Indonesia
Family with young children
Standard
Stayed 3 nights in December 2012

Great location, good service, nice room”

near to Johor Bahru Check Point, 10 mnt walking

first come to Johor Bahru, it's not easy to find Citrus Hotel, the taxi driver did'nt know jalan Station.. but finally we found it, next to Johor Bahru City Square.. No need taxi to get there, just walking from Johor Bahru Check Point and walk by JB Sentral, we can reach Citrus Hotel easily.. The room is nice, clean and good view, the table is quiet small, can not put many things on it but, it's ok for me... I think the breakfast is good, with different menu every day.. Around the hotel we can find Johor Bahru City Square, big mall with many branded shops, Pasar Malam which sell many things and cheap foods, food court and also near to Terminal Kotaraja II, very easy looking for transportation to Spore I will stay in this hotel when I come to Johor Bahru..

Reviewed January 02, 2013

See room deals

9.3
Exceptional
Jeffrey from United States
Solo traveler
Standard
Stayed 1 night in February 2015

Great Place for non luxury travel”

The Staff was awesome, Very central Location and room Cleanliness was excellent

This is an Ideal hotel for budget travelers who want clean safe accommodations in central JB. right near border crossing. Rooms are small but clean, lobby is small, and outside is congested. But the staff makes up for any shortcomings this hotel has. Recent management changes have improved this hotel as front desk and other staff is incredibly helpful and fluent in English. I suggest that you ask the security guard to help you order dinner at the stalls next door (his wife operates one) as the local food is great and you can eat amazingly well and amazingly inexpensively. Citrus hotel is great place to stay to immerse yourself in local Johor Bahru.

Reviewed February 11, 2015

See room deals

Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded May 03, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
8.8
Excellent
dani from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in August 2018

Right in the heart of Johor Town”

Citrus Hotel has been our go to hime away from home for our trip to Johor Bahru. It is conveniently located next to the CIQ, City Square Mall and JBCC. Just a few minutes walk and we are in Johor Bazaar, Kotaraya and Jalan Dhobi. With 2 young boys with us, this makes it very easy for us to get around. Staff at the Hotel are very friendly, from the security, housekeeping, the front desk (especially Ms Indah) up to Mr Singh (Hotel Manager) who without fail will always strike a conversation with their guests. Really a fantastic hotel that made us feel welcome and appreciated.

Reviewed August 13, 2018

See room deals

Dear Mr Dani, We glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again. Thank you – The Citrus Hotel Management

Responded August 14, 2018
Citrus Hotel Johor Bahru by Compass Hospitality
8.7
Excellent
Yessi from Indonesia
Group
Standard
Stayed 1 night in November 2012

Great hotel and location!”

Location, new, clean

after reading all the good review, we decided to stay 1 night at citrus hotel. great location. it's near to the checkpoint building (about 15-20 mins) and just across the city square mall. no worries to find food, shopping and entertainment. when we checked in, our room was upgraded to deluxe for free, yay! the room is new, clean and nice although the view isn't great, well, this is johor bahru we're talking about.. so it's all good. definitely will come back and recommend to other travellers.

Reviewed December 03, 2012

See room deals

8.7
Excellent
Minerva from Philippines
Couple
Standard
Stayed 1 night in October 2014

Citrus Hotel experience”

clean and spacious room, location and room price

It was a good stay at Citrus Hotel in Johor Bahru. Accessible because it is near the immigration checkpoint and mall. Room prices were affordable. We spent around SGD55 for the room which includes a buffet breakfast. There were quite few choices for the food but fair enough. The room was spacious, clean and comfortable for an overnight stay. Staff were hospitable in welcoming and assisting us in our needs.

Reviewed October 23, 2014

See room deals

Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded May 05, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
8.0
Excellent
Pei from Malaysia
Couple
Standard
Stayed 3 nights in May 2015

Pleasant stay”

Good location, Good location, Good location,

We were there for 3 nights. The receptionists don't smile much to customers but they are actually quite friendly & helpful. The room size is ok, clean n 2 complimentary bottled water are provided every day after housekeeping. They gave us the room type (city view & orange room) just like what we requested on agoda upon booking & that's great. The lobby doesn't really look so clean and there was always no air-cond there, very hot & humid and we had to walk pass as quick as we could. No hair dryer in the room, I called the receptionist @ 8+pm for one and it takes quite long for the housekeeper to send one over to me @ around 9pm & he said he would come n collect the same from me at 10pm but he didn't turn up despite I kept waiting but I think that's fine; upon check-out, the receptionist did query me about the hair dryer, I said no one came to collect from me so I left it on the table. To me, a small hair dryer doesn't cost much and Citrus Hotel should consider leaving / putting one hair dryer in each room for the customers' convenience. The breakfast buffet is fine, different choices (but very limited choices) of food are available every morning. The location of the hotel is great, juz opposite Johor Bahru City Square where u can have great shopping & dining experiences. It is also located right opposite JB Sentral & JB CIQ (custom / immigration office) where u can take a bus to anywhere in JB e.g. Legoland & have access to Singapore e.g. Universal by bus very easily. Would like to come back again.

Reviewed May 12, 2015

See room deals

Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded May 03, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
10.0
Exceptional
Dani from Singapore
Family with young children
Deluxe Room
Stayed 1 night in September 2018

Lovely Hotel in a Great Location”

Citrus Hotel is definitely our go to hotel when we are in Johor. We really love the Club Room in Citrus. The bay window with that seating area is definitely amazing for us to people watch. The Club Room comes with all the things we need during our stay, tooth brush and tooth paste, hair dryer, mini fridge, boiler and even a safe box. But what stands out most was the staff. From front desk, chambermaids, security and cafe staff, all have made us feel like we are truly welcome and a part of family. Really love the way how Miss Indah of front office remembers us each time we are there, Mr Hassan is always there to help us with the door, especially with two young boys in the stroller. Mr Hassan will never fail to play with the kids and strike up a lively conversation with us, in fact with almost all guests. In fact, Mr Jasvin Singh, the hotel manager, is such a warm and friendly guy. Never had we chat so much about family and the on-goings with a hotel manager. Since the first time we met him in the cafe, then the lift and lobby, he would remember us, we noticed even many other guests, and that big warm smile would always be a nice sight. It has really been a homely at Citrus Hotel. We certainly love it 😃👍

Reviewed September 14, 2018

See room deals

Dear Dani, We glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again. Thank you – The Citrus Hotel Management

Responded September 14, 2018
Citrus Hotel Johor Bahru by Compass Hospitality
9.3
Exceptional
CHUN from Hong Kong SAR, China
Solo traveler
Standard
Stayed 1 night in February 2012

Very convenient Locations”

Location, Comfort

Citrus is a very convenient hotel in Johor Bahru for tourists coming from Singapore. It is just next to the checkpoint to Woodland. The room is very clean and comfortable. Chinese restaurants are closed to the hotel. Satellite TV to watch BBC and other western TV channels. Only drawback is that it is a little bit expensive

Reviewed February 15, 2012

See room deals

8.7
Excellent
Hanah from United States
Couple
Standard
Stayed 1 night in April 2015

Good for the price and location”

Location, Price, Customer Service

The visit to Johor Bahru was a totally last minute trip and we didn't have time to research where to go or stay. We sat at a Starbucks and found an affordable hotel in the area. We walked over from JB Central (less than 5 minute walk) and tried to check in. The walk in price was significantly higher than then online (there was a promotion going on online) so we asked if we could sit in their lobby and use their internet to book our room. They said yes and were very nice about it. Our room was nice, small in size and relatively clean but definitely not a 4 star hotel (as they like to call themselves.) They supposedly have a gym but we didn't check it out. They had a small hotpot in the room and instant coffee and tea packets available. Unfortunately there were a lot of little ants there, too. I noticed it the night before but thought nothing of it (I live in Thailand and have ants in my office all the time!!) when I went to bed. I put the hot water on, opened the coffee and tea, went to wash up and later realized (or more my friend did) that there were ants in the coffee. I'd stay here. It's small and cute but also affordable ($29/night) with the online promotion. I'm not sure I'd stay there for much more than that and definitely not for the full price.

Reviewed April 07, 2015

See room deals

Dear valued guest, Thank you for staying with us. Your comments and feedback are immensely valuable to us. We apologize for the service shortfall and rest assured, we will strive to improve positively and serve you better with memorable experience. Thank you & be well – (Hotel Manager)

Responded May 03, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
9.3
Exceptional
yeeb from Malaysia
Group
Standard
Stayed 1 night in August 2012

great location with comfortable room”

near city square

I like my staying with citrus and have a comfortable room with a dining table , sofa, and bed. the room is bigger than my expectation and we are in high floor unit as per requested. the hotel near johor bahru central so many shop and eating stall nearby. I will choose citrus when i go jb again.

Reviewed August 24, 2012

See room deals

8.7
Excellent
Hazel from Philippines
Couple
Standard
Stayed 3 nights in October 2014

Thumbs up!”

Location. Price. Hotel staff.

The receptionist who helped us check-in was really nice and upgraded our room for free! Yay! The upgraded room was big enough for us (also the bathroom!) and has a cozy ambiance. I just wish we had a window with a view from the room. Breakfast food could've been better if there were more Western food and variety of drinks. The best thing about the hotel is its location - located right beside JB City Square and across JB Sentral where you will find buses to every tourist destination in Johor Bahru and immigration going to Singapore (which is just 5mins away!!). Will definitely book the same hotel if I ever I'll go back to Johor!

Reviewed October 19, 2014

See room deals

Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded May 05, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
10.0
Exceptional
Farrah from Singapore
Couple
Deluxe Room
Stayed 2 nights in February 2012

tip top hotel”

nice deco, great location, excellent food, affordable, excellent service

you will not be dissapointed with what they cater for you. they have everything tip top. a great location near the johore bahru custom and it's just a cross over to city square mall. great food, the buffet breakfast has a lot of varieties of food you can choose from, room service food for dinner are excellent. me & husband was very impressed with the quality * quantity of the food that they served. we will like to compliment the chef that cooked for us on the night of 18 feb. each & everyone of the staff in the hotel have an excellent service towards their guest.

Reviewed March 04, 2012

See room deals

10.0
Exceptional
Mohd from Singapore
Couple
Deluxe Room
Stayed 1 night in August 2015

Awesome customer service and room”

The breakfast, the awesome room, and the great customer service

I had sent a request through Agoda whether is it possible to prepare the room with flowers and balloons as my wife loves balloon, and it is our first short vacation in Malaysia. I did not mind if they are not able to accommodate to my request. Citrus Hotel exceed above expectation. I wanted to check in at the reception at 2pm, and I was told to wait until 2.30pm because the room was not ready yet. Initially I was feeling a little disappointed as I had to wait. We were allowed entry into the club lounge on the 11th floor, and I love the customer service provided. She was very polite and engaging in conversations. At 2.30pm, our room was ready for check-in. Not only my wife, but myself was surprised by the way the hotel members decorated our room. It was very beautifully well done as I thought maybe Citrus hotel may not be able to fulfill my request. I am very thankful for the surprise as I wanted to surprise my wife, instead I was surprised too. It was very comfortable, for the room that we stayed in. And we got a nice view of the firework on the eve of M'sia's national day. By the way, our room number is 915! Please take note. The hotel breakfast was awesome, everyone is friendly. The doorman or the person taking care of the lift or security guard are very polite, including the receptionist too. I really had a very comfortable stay in Citrus Hotel, and definitely would recommend for others to try as it is very near City Square and convenient due to provision shop and coffeeshop downstais.

Reviewed September 01, 2015

See room deals

Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded May 02, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
9.3
Exceptional
Adrian from Singapore
Couple
Deluxe Room
Stayed 3 nights in August 2011

lovely hotel and service with a smile”

in the heart of johor bahru

citrus was located in the heart of johor bahru with major shopping within walking distance. we enjoy very much as my wife did alot of shopping. during our stay, we felt warmly welcome and the staffs were great and helpful. rooms were very clean and newly renovated, attach with a very nice design toilet glass. we enjoy lot more on the plasma tv.

Reviewed October 03, 2011

See room deals

8.7
Excellent
Hanson from Singapore
Solo traveler
Deluxe Room
Stayed 3 nights in November 2011

Above average value by M'sia stds: enjoyable stay!”

Service staff are exceptional, excellent location, newly renovated + facilities, enjoyable breakfast, proximity to amenities, attractions.

okay, let's try to do this by the segments: The room i booked was one of the best rooms: a superior deluxe room they featured in photos. it is on the highest floor (for rooms) with a decent city view: my window was facing the food court in city sq. Location:- you can see the hotel's prominent logo from the causeway on the bus & crossing the overhead bridge towards city square from the customs. its hard not to find the hotel. Check in was painless hotel staff were professional & friendly even by western standards. I reached shortly after 2pm and was already in the shower by 2.07 pm. my room came with tea & coffee facilities (essentially a electronic teapot & instant coffee) & a safe (this is important-we are talking about JB). Hygiene is not up to western standards but def. above m'sia expectations. in addition to another review, there are blood stains on the bed & dried mucus-like stains on the blanket (correspondingly-you can imagine how that came about). on my check-in there are also no toiletries provided. this was rectified the next day when the staff came to make-up room. i) he was very attentive - i was working in the room, he tried his best not to cause disturbance. ii) i then realised there seems to be no communication between hotel mgt & cleaning staff - they are unaware if the guest has checked-out or not. hotel should take note of this. hotel is good value for price but pricey for JB stds. puteri pacific with lousier service & older facilities is abt SGD15 more. Citrus is def. a better buy tho'. Hotel staff are are excellent by western standards. if overall service quality fall any further, it'll lose its competitive advantage. security is below std also, no cctvs on corridors & stairs (which were not locked - outsiders can come in). Hotel is def well positioned for further growth, but has to take note of current faults to be improved.

Reviewed December 03, 2011

See room deals

9.6
Exceptional
Dara from Indonesia
Couple
Standard Room
Stayed 1 night in January 2020

Location is a winner”

Staying for one night at this hotel, and we really enjoyed our stay. Location is very close to the night life, close to the big shopping mall and many food stall around especially at night. Breakfast is okay, room were clean and staff were very helpful. but they're really strict on their 02.00 pm policy for check in. we arrived at 12.30 pm and room were not ready yet, so when we finally check ing in our room were upgraded.. thank you.. definitely will stay in this hotel again if I ever go to Johor Bahru again

Reviewed January 16, 2020

See room deals

Dear Dara, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Thank you & be well – The Citrus Hotel Management

Responded January 17, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
8.0
Excellent
Mohamed from Singapore
Couple
Standard
Stayed 1 night in October 2015

4 Star?? Nope, it's isn't.”

Location, Near Shopping Mall, Plenty Of Good Eating Places.

To begin, definitely it's 3 Star at most and not 4 Star. Hotel Staff was very efficient & helpful, 2 Thumbs Up. Hotel Room was very good indeed, expect for the unknown stain on the carpet and the water pressure on the shower, felt like baby urinating, Thumb Down. Breakfast Buffet, really this is a joke for 4 Star. Seriously a joke. 2 Thumbs Down. Overall, for the price just add in $20, I could stay at Puteri Pan Pacific. I really think Citrus Hotel Johor Bahru could lower down their Hotel Rate and really should improve on their Breakfast Buffet spread. Hire a real Chef and not Housewife please. And for the love of mankind, do something on the water pressure, I can't even shower properly. Show me the changes and I shall return again & again overtime.

Reviewed October 26, 2015

See room deals

Dear valued guest, Thank you for staying with us. Your comments and feedback are immensely valuable to us. We apologize for the service shortfall and rest assured, we will strive to improve positively and serve you better with memorable experience. Thank you & be well – (Hotel Manager)

Responded May 01, 2020
Citrus Hotel Johor Bahru by Compass Hospitality
8.3
Excellent
Hasrin from Brunei Darussalam
Solo traveler
Standard
Stayed 1 night in June 2012

Nice city centre hotel”

The Professional Service

I came to this 3 star hotel without much expectations after reading the reviews but was pleasantly surprised by just one 'feature': the professionalism of the dining room staff. I'm sure the kudos mostly goes to that dining room manager but the staff are well trained and looked willing to do their job in a pleasant way. The way they brought the buffet food to the table, the way they cleared the table and just being a few steps ahead in the needs of the diners are what I might expect of hotels with more stars. Very pleasantly surprised. Downer is still the free wifi, as has been stated in previous reviews by other guests. Just can't get a connection. Even in the lobby I had trouble, while other patrons seem to be ok. I just couldn't be bothered to really push it as I bought a local mobile number and was using 3G data (DiGi recommended). In short, I was happy with my stay but am not loyal to that hotel if I happen to pass through Johor Bahru any time in the future.

Reviewed July 25, 2012

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss