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City Garden GRAND Hotel
City Garden GRAND Hotel
City Garden GRAND Hotel
City Garden GRAND Hotel
City Garden GRAND Hotel
City Garden GRAND Hotel
City Garden GRAND Hotel

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8.7

Excellent

7,938 reviews

7,938 reviews

Housekeeping249
View134
Breakfast88
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
A. Venue Mall

180 m

Century City Mall

190 m

SM Marketplace

190 m

MetroMart

200 m

A. Venue Makati

210 m

Popular landmarks
Robinsons Place Manila

5.0 km

National Museum

5.7 km

Rizal Park

5.7 km

Quiapo Church

6.2 km

Manila Ocean Park

6.3 km

Closest landmarks
Firefly Roofdeck

10 m

Tribu Diwata

80 m

Bottoms

140 m

Plan B

150 m

Ringside

200 m

City Garden GRAND Hotel

8008 Makati Avenue Corner Kalayaan Avenue, Makati, Manila, Philippines, 1200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Spa

This property is in high demand!

30 travelers have booked today.

Value for money8.5
Distance to city center9.1 km
Location rating8.8
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.0 km

Rooms available at City Garden GRAND Hotel

Excellent
Room comfort & quality

8.8

2 Queen Beds Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
1 King Bed Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Grand Suite
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 200 m²/2153 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Standard Twin (No View)
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at City Garden GRAND Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Garden GRAND Hotel?

For those who wish to drive their own cars, City Garden GRAND Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at City Garden GRAND Hotel?

Wake up to a great buffet breakfast at City Garden GRAND Hotel. There's an additional charge of 850 PHP for adults and 425 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Garden GRAND Hotel?

City Garden GRAND Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch.

Can special events be hosted at City Garden GRAND Hotel?

Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at City Garden GRAND Hotel. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at City Garden GRAND Hotel?

On-site venues and convenient event services make City Garden GRAND Hotel an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at City Garden GRAND Hotel?

City Garden GRAND Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to City Garden GRAND Hotel?

The closest train, metro, or bus station to City Garden GRAND Hotel is Buendia 3 MRT Station, 1.2 km away.

What restaurants are nearby City Garden GRAND Hotel?

Restaurants including Mendokoro Ramenba, El Chupacabra and Blackbird are popular in City Garden GRAND Hotel’s neighborhood which is known as Makati.

What popular shopping places are close to City Garden GRAND Hotel?

Shopping options in City Garden GRAND Hotel’s Makati neighborhood include A. Venue Mall, Century City Mall and Craftsmith.

What are popular attractions near City Garden GRAND Hotel?

Guests at City Garden GRAND Hotel can easily visit Bel-Air 2 Park, The Japan Foundation and Museo Ng Makati located in the Makati area.

What popular natural sightseeing spots are close to City Garden GRAND Hotel?

City Garden GRAND Hotel’s nearby natural sights include Sample1 located in the same Makati area.

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Explore the neighborhood

What people love about City Garden GRAND Hotel

  • 9.6

    Exceptional
    Location

    "The hotel is located where there's a lot of restaurant and very nice staff."

    Camille

    |

    November 24, 2022

  • 10

    Exceptional
    Staff 

    "I love the place and clean staff is friendly"

    Mary

    |

    November 20, 2022

  • 10

    Exceptional
    Staff 

    "Great stay the room was awesome staff friendly and food good."

    Whitu

    |

    November 19, 2022

Property ranking|Compared to 4,005 Manila properties
See all rankings
Room comfort score
8.8/10
Room size
57 sqm.
Cleanliness score
8.9/10
Service score
8.8/10
Better than
99
%
of Manila properties
Bigger than
98
%
of Manila properties
Better than
97
%
of Manila properties
Better than
96
%
of Manila properties
Overall rating:

8.7

Excellent
4,848 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.8
Read all reviews >
What travelers say they love:
Was very happy with the service especially the staff.
Poovanasen from Canada
Solo traveler
More about City Garden GRAND Hotel

More about City Garden GRAND Hotel

City Garden GRAND Hotel

For travelers who want to take in the sights and sounds of Manila, City Garden GRAND Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Manila has to offer.
At City Garden GRAND Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Manila even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at City Garden GRAND Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at City Garden GRAND Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at City Garden GRAND Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. City Garden GRAND Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at City Garden GRAND Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, City Garden GRAND Hotel goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

123 mentions

Swimming Pool

119 mentions

Breakfast

114 mentions

Food & Dining

73 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Spice Cafe

  • Menu: A-la-carte

Firefly

  • Cuisine: American, Asian, Local
Location
8008 Makati Avenue Corner Kalayaan Avenue, Makati, Manila, Philippines, 1200
Excellent
Location

8.8

Airports

  • Ninoy Aquino International Airport (MNL)
    6.0 km 24 min drive
  • Clark International Airport (CRK)
    85.6 km 1.9 hour drive

Public transportation

  • Buendia 3 MRT Station
    1.3 km
  • Dela Rosa Street
    1.5 km

Hospital or clinic

  • Servier
    310 m

Shopping

  • Robinsons Place Manila
    5.0 km

Convenience store

  • 7 Eleven
    100 m 2 min drive

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.0 km
  • National Museum
    5.7 km
  • Rizal Park
    5.7 km
  • Quiapo Church
    6.2 km
  • Manila Ocean Park
    6.3 km
  • Fort Santiago
    6.3 km
  • San Agustin Church
    6.4 km
  • Casa Manila
    6.4 km
  • Manila Cathedral
    6.7 km
  • Intramuros
    7.0 km

Nearby landmarks

  • Firefly Roofdeck
    10 m
  • Tribu Diwata
    80 m
  • Bottoms
    140 m
  • Plan B
    150 m
  • A. Venue Mall
    180 m
  • Century City Mall
    190 m
  • SM Marketplace
    190 m
  • Ringside
    200 m
  • MetroMart
    200 m
  • Rogues
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For the Grand Suite room type, a security deposit of PHP 10,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure. Parties are strictly not allowed in the Grand Suite Room
  • Breakfast will be for adults only. Any additional guest will be charged an additional fee for breakfast
  • The property has a penalty of PHP 8,000 for smoking in a non-smoking room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1300 PHP
  • Distance from city center9.1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)850 PHP

The property

  • Number of bars/lounges2
  • Number of floors33
  • Number of restaurants2
  • Number of rooms 311
  • Room voltage220
  • Year property opened2014
Property announcements

Swimming Pool (32nd floor): Daily (6AM to 10PM)
Gym (9th floor): Daily (7AM to 7PM)
Firefly Roofdeck Restaurant (32nd floor): Daily (7AM to 12AM)
Room Service: Daily (7AM to 12AM)
SPICE Cafe (7th floor): Daily (7AM to 2PM / A La Carte : 11AM to 2PM)
Buffet Breakfast (SPICE Cafe / 7th floor): Daily (7AM to 11AM)
LA FAMOSA Wellness Spa (9th floor / In-room): Daily (walk-in: 8AM to 10PM) / (in-room: 24hours)

Reviews of City Garden GRAND Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.5
Location8.8
Room comfort and quality8.8
Service8.8
Value for money8.5
High score for Manila
Rating
9+ Exceptional (1,185)
8-9 Excellent (481)
7-8 Very Good (482)
6-7 Good (127)
<6 Below Expectation (171)
Time of the year
Mar - May (557)
Jun - Aug (571)
Sep - Nov (620)
Dec - Feb (698)
All guests (4,848)
All room types
All languages

Show reviews that mention 

Showing 2,446 verified guest comments
12345
10.0
Exceptional
Mark from Australia
Couple
2 Queen Beds Superior
Stayed 8 nights in November 2019

Mark F. from Gold Coast Australia”

Wow so glad we found this hidden gem of a hotel, stayed for a week at start of Nov 2019 with partner. Corner room on 26th floor was spectacular. Really enjoyed every moment, Very clean room, Super friendly and helpful staff. The standout for us was the amazing rooftop views and pool especially at night! Rooftop bar and grill was superb with live band 4 nights a week such a nice atmosphere and very popular spot was always full of people! Spice cafe 7th floor was equally amazing although we did not get the buffet (not big eaters both myself and girlfriend) so we opted to buy off the menu, with such a big selection and lots of authentic Philippine dishes. 24hour room service we used a lot and had quite fair pricing. Close to Malls and PBurgos street check filling station takes you back! Would definitely book again and would recommend to anyone.. take a chance its well worth it and you will be so happy with the choice. I cant wait to get back there and wish i could have stayed longer. TY

Reviewed November 18, 2019

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Dear Mr. Mark, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Best Regards, Mirro Reperuga General Manager

Responded December 07, 2019
City Garden GRAND Hotel
10.0
Exceptional
Crisanta from United States
Couple
Stayed 2 nights in November 2021

Clean, Great food choices, excellent quarantine stay”

We came to spend 3 months in the Philippines and we stayed in City Garden Grand Hotel for quarantine purposes. We arranged for van pick up through the hotel and the driver was there waiting for us at NAIA. Very smooth process. My husband has celiac disease and we requested for gluten free food. Such request was accommodated. and we are very grateful for this service. We survived the quarantine with no issues due to the excellent service by the staff. Room is clean; hotel is clean, Food delivered to room had different variety each day and all were delicious. Kudos to the kitchen staff. Highly recommended hotel.

Reviewed December 09, 2021

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Dear Ms. Crisanta, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Angel Niebres Duty Manager

Responded December 11, 2021
City Garden GRAND Hotel
10.0
Exceptional
Samantha from Philippines
Family with young children
2 Queen Beds Superior
Stayed 2 nights in December 2019

Exceptional”

I was pleasantly surprised that the hotel exceeded my expectations. Staff are very patient and courteous - my MIL made a lot of requests. Room was very clean and well-appointed, no insects and beds and pillows and towels smelled clean - I am very iffy about this. I appreciate the efforts to reduce single-use plastics, however, the hotel shampoo and bath gel has parabens. There will be some waiting for the elevator especially during busy hours. Pool water can get a bit stingy - must be the chlorine. Buffet is okay - happy to see plenty of veggie options, I was hoping to get fresh orange juice, though.

Reviewed December 28, 2019

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Dear Ms. Samantha, Thank you for taking the time to review! Regret the inconvenience caused by the service elevator, and that the swimming pool, as well as the orange juice, were not to your liking. Our hotel had been running full and had been hosting multiple events almost on a daily basis, which explains the elevator traffic in the hotel. Regarding the beverage, our orange juice is freshly made from the fruit as we value the quality of the products being served in our breakfast buffet. Likewise, our swimming pool water is maintained when it comes to chlorine content to ensure that it is safe. My apologies for any inconvenience and I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager

Responded January 02, 2020
City Garden GRAND Hotel
10.0
Exceptional
Ernesto
Couple
Deluxe Twin Room
Stayed 1 night in May 2019

Cleanliness at it's finest”

Being a high meticulous person is not easy and if you are too. this is the BEST hotel that you can go to. They will provide you fresh and high standard linens or sheets and the cleanliness is applicable in the entire building. The location and staff are amazing organized and convenient. nothing to look as they will give you the best quality service! This is much deserved review and people should look in to this. I am only one of those thousand of people who enjoyed and love their stay. I will definitely come back and recommend this to friends and relatives! two thumbs up to all of you!

Reviewed May 21, 2019

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Dear Mr. Ernesto, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

Responded May 21, 2019
City Garden GRAND Hotel
10.0
Exceptional
Karen from Philippines
Family with teens
1 King Bed Junior Suite
Stayed 1 night in October 2019

GRAND weekend and birthday celebration”

It was an awesome stay. Glad I chose to celebrate my daughter’s 16th birthday at one of their suite. All employees are very accomodating and made sure that we had a pleasant stay. The room is spacious and clean. We enjoyed the pool and the 360 view of our city. Breakfast has a lot to offer for the price we paid. We will stay here again and will recommend them to our friends and family. Thank you, City Garden Grand hotel!

Reviewed October 13, 2019

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Dear Valued Guest, We are glad to have been part of such a memorable experience. Thank you for your encouraging words and affirmation of our distinguished service. We look forward to welcoming you back and creating more unforgettable moments with you. Best Regards, Mirro Reperuga General Manager

Responded October 14, 2019
City Garden GRAND Hotel
10.0
Exceptional
Gino from United Kingdom
Couple
2 Queen Beds Deluxe
Stayed 4 nights in August 2019

Very Nice Hotel, Great value for money and Excellent Location”

The room is very spacious, modern and clean. We had a great view of the city and amenities are excellent. Staff are exceptional from reception, concierge, HK, room service and pool area. View from the rooftop is breathtaking and pool is nice as well. The hotel location is great. Shopping mall, restaurants, massage spa other shops are just few steps away. I will definitely recommend this hotel.

Reviewed August 28, 2019

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Dear Valued Guest, We are glad to have been part of such a memorable experience. Thank you for your encouraging words and affirmation of our distinguished service. We look forward to welcoming you back and creating more unforgettable moments with you. Best Regards, Mirro Reperuga General Manager

Responded August 28, 2019
City Garden GRAND Hotel
10.0
Exceptional
John from Philippines
Couple
1 King Bed Deluxe
Stayed 1 night in February 2022

PERFECT ❤️”

We had a perfect experience with my girlfriend being a first timer here in City Garden Grand Hotel. Our Deluxe King room was very clean, spacious, complete with all the needed utilities we need. Staff were approachable, guards are very polite, and the place was sanitized. We'll be back here of course! That view on Roofdeck was refreshing, not to mention the view of sunset and sunrise from our room. Perfect! Keep it up you guys.

Reviewed February 13, 2022

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Dear Sir John, Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. Receiving such highly encouraging comment by how accommodating and friendly they were despite this limited and difficult times is a treat to the whole team. We look forward to welcoming you back on your next visit soon. Always at your service, Paolo Paras Assistant Front Office Manager

Responded February 14, 2022
City Garden GRAND Hotel
10.0
Exceptional
Billy from Philippines
Couple
1 King Bed Superior
Stayed 1 night in July 2019

One of the best hotels in Makati”

I could say my stay here is one of my best experiences around the metro. They upgraded my room when I checked in. The room was so spacious you can run around. The bed and pillow were great. The staff are so helpful, friendly, and approachable. I also liked the view from our room, but the best view was at the roof deck bar. They have a great hang out spot at the roof deck which also has a pool where you can hang out and chill. Their resto offer a generous serving of food, and the best part is they taste great considering their price. Would definitely be staying here again soon.

Reviewed July 31, 2019

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Dear Mr. Billy, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

Responded August 01, 2019
City Garden GRAND Hotel
10.0
Exceptional
Reno from Canada
Group
2 Queen Beds Deluxe
Stayed 4 nights in February 2020

Fantastic Stay ”

From arriving Early your front Desk man I believe his name was Emmanuel was Top notch . He was able to accommodate us for early check in . A blessing coming from along plane ride abroad. Your staff was truly amazing my 3 friends from canada were amazed by the service here.. What put you guys over the top was the service we received from the firefly roof top bar . It all started from Manager Jobert. I cant say enough how welcome he made is feel . It was like being at home this Man needs a Raise 👍 we truly enjoyed our Stay . I will definitely be back if not for the rooms but for sure for your Awesome roofdeck bar Restaurant CHEERS FROM 1 HAPPY CLIENT Renato

Reviewed February 12, 2020

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Dear Mr. Reno, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

Responded February 19, 2020
City Garden GRAND Hotel
10.0
Exceptional
Ruth from Philippines
Group
2 Queen Beds Deluxe
Stayed 1 night in April 2022

The best ka City Garden Grand Hotel”

maganda ang city garden grand hotel , mabait ang mga staff and sa front desk na nag assist sa akin hehe thank you. malinis ang mga room ,since 2 rooms kami nag request na lang din ako connecting room . malaki nag space ng room at tlagang comfortable ka matulog at maganda ang view !!! the best ka talaga CITY GARDEN GRAND HOTEL .

Reviewed April 23, 2022

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Dear Ms. Ruth, Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. It is a treat to the whole team that you liked our services and facilities all throughout your stay. Thank you and we look forward to welcoming you back on your next visit soon. Always at your service, Richard Reazon General Manager

Responded May 03, 2022
City Garden GRAND Hotel
10.0
Exceptional
Stephen from Netherlands
Solo traveler
1 King Bed Deluxe
Stayed 5 nights in June 2022

Very nice hotel”

Really enjoyed my stay there. Lovely hotel. The staff are very courteous and first class in providing a service. The rooms were cleaned to a high standard, the doorman are extremely efficient and the roof top staff also. Special mention to Lester for his great effort up in the roof top restaurant. The swimming pool is wonderful and offers great views across the city. Well done

Reviewed June 19, 2022

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Dear Mr. Stephen. Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. It is a treat to the whole team that you liked our services and facilities all throughout your stay. Thank you and we look forward to welcoming you back on your next visit soon. Always at your service, Richard Reazon General Manager

Responded June 20, 2022
City Garden GRAND Hotel
10.0
Exceptional
Arthur from United States
Business traveler
1 King Bed Deluxe
Stayed 4 nights in May 2022

Great Stay with Everything I needed”

This place was great. It had all the necessities and all of the mainstream amenities. The internet connectivity was strong, even when it was raining. The gym had everything I needed. The spa service was amazing and the restaurants had very nice dishes to choose from. The most impressive aspect of my stay was the service. Staff went the extra mile to treat everyone like they were VIPs and always smiled, greeted you by name and asked how they could help. Truly a winner! Thank you City Garden Grand Hotel.

Reviewed May 29, 2022

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Dear Mr. Arthur, Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. It is a treat to the whole team that you liked our services and facilities all throughout your stay. Thank you and we look forward to welcoming you back on your next visit soon. Always at your service, Richard Reazon General Manager

Responded June 03, 2022
City Garden GRAND Hotel
10.0
Exceptional
Pierre from Philippines
Couple
Stayed 2 nights in June 2019

Fantastic hotel world class. ”

This is an amazing hotel very clean and comfortable. Big bathrooms and all the facilities a traveler needs to feel at home. The firefly bar on level 32 is off the wall awesome with 360 degree views of makati and beyond. Not to mention the beautiful young fillipina staff. Jasmine is a super star sweetheart. Highly recommended and I look forward to returning.

Reviewed June 10, 2019

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Dear Mr. Pierre, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

Responded June 11, 2019
City Garden GRAND Hotel
10.0
Exceptional
Christelle from Philippines
Group
1 King Bed Superior
Stayed 1 night in February 2020

Indeed a Grand staycation with friends”

The room is clean and fresh, including bed sheets and towels. It has the fantastic view of the city. Fast and personalized service by all the staff. The furniture in the room are beautiful and maintained. Breakfast has a wide selection and rich quality. 32nd floor rooftop and swimming pool has the best view! Very recommendable!!!

Reviewed March 01, 2020

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Dear Ms. Christelle, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

Responded March 03, 2020
City Garden GRAND Hotel
10.0
Exceptional
Crisanta from United States
Couple
2 Queen Beds Superior
Stayed 2 nights in November 2021

Clean, excellent food, helpful staff”

We are here for our quarantine and the staff members have all been very kind, helpful and accommodating to our needs. My husband's need for gluten free food was met with the food servings. Our unit was clean and the view of the city is wonderful. We highly recommend City Garden Grand Hotel.

Reviewed November 30, 2021

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Dear Ms. Crisanta, We are glad to have been part of such a memorable experience. Thank you for your encouraging words and affirmation of our distinguished service. We look forward to welcoming you back in your future visit. Always at your service, Angel Niebres Duty Manager

Responded December 07, 2021
City Garden GRAND Hotel
10.0
Exceptional
Christopher from Canada
Couple
1 King Bed Superior
Stayed 1 night in January 2022

Always love coming here ”

In the last six years I have been to this hotel I think four times and it never disappoints me. Perfect location with lots of restaurants and bars nearby and Starbucks right up the street. Staff is always friendly and very helpful. They literally run up to your taxi and help you with your luggage with a smile. Beautiful lobby, spacious rooms with great mattresses and high-quality linen, real black out curtains and soft pillows. Rooftop pool with Jacuzzi is just awesome and there’s also a restaurant and bar up there for your convenience. I highly recommend this hotel.

Reviewed January 03, 2022

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Dear Mr. Christopher, Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. Receiving such highly encouraging comment by how accommodating they were despite this limited and difficult times is a treat to the whole team. We look forward to welcoming you back on your next visit soon. Always at your service, Angel Niebres Duty Manager

Responded January 03, 2022
City Garden GRAND Hotel
10.0
Exceptional
Philbin from Philippines
Group
2 Queen Beds Deluxe
Stayed 1 night in April 2022

BEST STAYCATION EVER”

Jan the duty manager helped me with my toe injury personally, he cleaned my wound and he was very accomodating. Tin at Firefly was so cheerful and we had a nice afternoon swim. All in all, everyone working at the hotel was very please. Do yourself a favor and book this hotel. Also this is near happening places in Poblacion!

Reviewed April 05, 2022

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Dear Mr. Philbin, Many thanks for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. It is a treat to the whole team that you liked our services and facilities all throughout your stay. Thank you and we look forward to welcoming you back on your next visit soon. Always at your service, Richard Reazon General Manager

Responded April 18, 2022
City Garden GRAND Hotel
10.0
Exceptional
Roland from Philippines
Family with teens
1 King Bed Deluxe
Stayed 4 nights in November 2020

Excellent and recommended stay in a great hotel”

I would definitely stay in this hotel again the next time my family and I come back to the Philippines. I would also recommend this hotel to all my associates, friends, and relatives who would go on vacation in the Philippines. Definite value for money and excellent and friendly staff. Even though Philippines is in the middle of a pandemic, that did not prevent us from enjoying our stay in City Garden Grand Hotel. Kudos to the staff and management for making our short stay well worth, regardless of the situation and our limited stay.

Reviewed December 10, 2020

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Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Angel Niebres Duty Manager

Responded February 01, 2021
City Garden GRAND Hotel
10.0
Exceptional
Godwin from Australia
Solo traveler
2 Queen Beds Deluxe
Stayed 2 nights in December 2019

Great views”

I love this hotel. The rooms are big and I had a wonderful view of the city. The sky bar is also great, busy and quiet big. Next to the swimming pool with a great view while doing your laps. Highly recommended. One point of irritation, the elevators. I just find that the number of elevators to be not enough. Enough to serve the number of rooms/guests and definitely a lot of waiting in the evening when the popular sky bar is open. They need to do something about this. Too long waits.

Reviewed March 18, 2020

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Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Angel Niebres Duty Manager

Responded February 01, 2021
City Garden GRAND Hotel
10.0
Exceptional
Merlita from United States
Solo traveler
2 Queen Beds Superior
Stayed 10 nights in June 2021

Worth your money”

First of all- use AGODA to book any of your Hotel needs.!!!!! This Hotel is very clean, I got a great view, staff are soooooo nice and I applaud them, service is fast and satisfying!!! I will recommend this Hotel to friends abroad and will definitely come back.

Reviewed June 25, 2021

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Dear Valued Guest, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Angel Niebres Duty Manager

Responded June 25, 2021
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