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City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa
City Plaza Hotel Osaka Natural Hot Spring & Spa

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8.5

Excellent

1,993 reviews

1,993 reviews

Housekeeping22
Breakfast3
Spa & Sauna3
See map

7.4

Very good

Location rating score

Very good location - 80 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Wakamiya Shoko Inari Shrine

50 m

The Statue in front of the Osaka Chamber of Commerce and Industry Bldg.

60 m

The Monument of Osaka Prefectural Trade Vocational School Birthplace

90 m

Monument for Former Site of First Osaka Prefectural Office

90 m

My Dome Osaka

90 m

Popular landmarks
Minami (Namba)

1.1 km

Osaka Castle Park

1.4 km

Shinsaibashi-Suji Shopping Street

1.9 km

Dotonbori

1.9 km

Osaka Castle

2.0 km

Closest landmarks
Nishimachi Bugyosho

120 m

Wapiti

130 m

Entrepreneurial Museum of Challenge and Innovation

130 m

Otebashi Bridge

250 m

Nakaoe Park

310 m

2020

City Plaza Hotel Osaka Natural Hot Spring & Spa

2-31 Honmachibashi,Chuo-ku, Umeda, Osaka, Japan, 540-0029 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

460 meters to public transportation

Front desk [24-hour]

Complimentary WIFi in all rooms

Hot tub

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Swimming pool [indoor]

Exercise area

Sauna

Spa

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.5
Distance to city center50 km
Location rating7.4
Nearest airportOsaka International Airport (ITM)
Distance to airport13.2 km

Rooms available at City Plaza Hotel Osaka Natural Hot Spring & Spa

Excellent
Room comfort & quality

8.4

Standard Twin Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
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Executive Twin Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 semi double beds
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Superior Twin - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Single - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
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Twin Room with Extra Bed
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 3 single beds
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Double - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Superior Triple Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 single bed and 2 semi dou...
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Superior Quadruple Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 semi double beds or 1 sin...
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Room #25314322
...
  • City view
  • Shared bathroom
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Compact Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at City Plaza Hotel Osaka Natural Hot Spring & Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Plaza Hotel Osaka Natural Hot Spring & Spa?

For those who wish to drive their own cars, City Plaza Hotel Osaka Natural Hot Spring & Spa has a car park right on site for maximum convenience. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at City Plaza Hotel Osaka Natural Hot Spring & Spa?

Wake up to a great buffet breakfast at City Plaza Hotel Osaka Natural Hot Spring & Spa. There's an additional charge of 2200 JPY for adults and 1020 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Plaza Hotel Osaka Natural Hot Spring & Spa?

City Plaza Hotel Osaka Natural Hot Spring & Spa features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at City Plaza Hotel Osaka Natural Hot Spring & Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at City Plaza Hotel Osaka Natural Hot Spring & Spa.

Can business events be hosted at City Plaza Hotel Osaka Natural Hot Spring & Spa?

On-site venues and convenient event services make City Plaza Hotel Osaka Natural Hot Spring & Spa an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at City Plaza Hotel Osaka Natural Hot Spring & Spa?

City Plaza Hotel Osaka Natural Hot Spring & Spa does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to City Plaza Hotel Osaka Natural Hot Spring & Spa?

The closest train, metro, or bus station to City Plaza Hotel Osaka Natural Hot Spring & Spa is Sakaisuji Hommachi Subway Station, 420 m away.

What restaurants are nearby City Plaza Hotel Osaka Natural Hot Spring & Spa?

Restaurants including Sky Lounge Aurora City Plaza Osaka, Tully's Coffee City Plaza Osaka and Dining room Rivage are popular in City Plaza Hotel Osaka Natural Hot Spring & Spa’s neighborhood which is known as Umeda.

What popular shopping places are close to City Plaza Hotel Osaka Natural Hot Spring & Spa?

Shopping options in City Plaza Hotel Osaka Natural Hot Spring & Spa’s Umeda neighborhood include Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near City Plaza Hotel Osaka Natural Hot Spring & Spa?

Guests at City Plaza Hotel Osaka Natural Hot Spring & Spa can easily visit Kuchu Teien Observatory, Umeda Sky Building and Mint Museum located in the Umeda area.

What popular beaches are close to City Plaza Hotel Osaka Natural Hot Spring & Spa?

Guests at City Plaza Hotel Osaka Natural Hot Spring & Spa can easily visit Nakanoshima Rose Garden in the Umeda area.

What popular natural sightseeing spots are close to City Plaza Hotel Osaka Natural Hot Spring & Spa?

City Plaza Hotel Osaka Natural Hot Spring & Spa’s nearby natural sights include Zoheikyoku Sakura no Torinuke and Ogimachi Park located in the same Umeda area.

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Explore the neighborhood

What people love about City Plaza Hotel Osaka Natural Hot Spring & Spa

  • 9.6

    Exceptional
    Spaciousness

    "The Hotel room was bigger than expected."

    Kylee

    |

    February 16, 2020

  • 9.6

    Exceptional

    "The hot spring is safe for kids also and my child enjoyed it, her first experience."

    Sarah

    |

    December 29, 2019

  • 8.4

    Excellent
    Staff 

    "The staff is very nice that they helped me to change to a non-smoking room after they checked they have promised me for it before."

    Wang

    |

    December 4, 2019

Property ranking|Compared to 3,136 Osaka properties
See all rankings
Room comfort score
8.4/10
Cheapest price score
Cleanliness score
8.9/10
Room size
28 sqm.
Better than
97
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
92
%
of Osaka properties
Bigger than
92
%
of Osaka properties
Overall rating:

8.5

Excellent
1,993 reviews
Cleanliness
8.9
Facilities
8.7
Location
7.4
Read all reviews >
What travelers say they love:
The hotel parking is also good and fair price.
so from Hong Kong SAR, China
Family with older children
More about City Plaza Hotel Osaka Natural Hot Spring & Spa

More about City Plaza Hotel Osaka Natural Hot Spring & Spa

City Plaza Hotel Osaka Natural Hot Spring & Spa

Whatever your reason for visiting Osaka, City Plaza Hotel Osaka Natural Hot Spring & Spa is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Osaka are yours with a stay at City Plaza Hotel Osaka Natural Hot Spring & Spa, located just 1.8 km from the famous Dotonbori.
The superior services and facilities offered at City Plaza Hotel Osaka Natural Hot Spring & Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at City Plaza Hotel Osaka Natural Hot Spring & Spa. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at City Plaza Hotel Osaka Natural Hot Spring & Spa. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at City Plaza Hotel Osaka Natural Hot Spring & Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at City Plaza Hotel Osaka Natural Hot Spring & Spa with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at City Plaza Hotel Osaka Natural Hot Spring & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside City Plaza Hotel Osaka Natural Hot Spring & Spa and explore Osaka during your stay. Photograph yourself in front of Osaka Castle located 2.0 km away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 94% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

27 mentions

Breakfast

5 mentions

Internet

5 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Taxi service

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Refrigerator
Food and dining
Breakfast options
  • American
Restaurants on site

Rivage

  • Cuisine: European, Japanese
  • Menu: A-la-carte
Location
2-31 Honmachibashi,Chuo-ku, Umeda, Osaka, Japan, 540-0029
Very good
Location

7.4

Airports

  • Osaka International Airport (ITM)
    13.2 km 19 min drive
  • Kobe Airport (UKB)
    26.3 km

Public transportation

  • Sakaisuji Hommachi Subway Station
    430 m
  • Tanimachiyonchome Station
    650 m

Hospital or clinic

  • OS Drug Store
    1.4 km

Shopping

  • Shinsekai Ichiba
    3.5 km

Convenience store

  • Lawson
    430 m

Cash withdrawal

  • ATM
    210 m 4 min walk
What's nearby

Popular landmarks

  • Minami (Namba)
    1.1 km
  • Osaka Castle Park
    1.4 km
  • Shinsaibashi-Suji Shopping Street
    1.9 km
  • Dotonbori
    1.9 km
  • Osaka Castle
    2.0 km
  • Kuromon Market
    2.1 km
  • Kuchu Teien Observatory
    3.0 km
  • Tsutenkaku
    3.5 km
  • Universal Studios Japan
    7.5 km
  • Osaka Aquarium Kaiyukan
    8.2 km

Nearby landmarks

  • Wakamiya Shoko Inari Shrine
    50 m
  • The Statue in front of the Osaka Chamber of Commerce and Industry Bldg.
    60 m
  • My Dome Osaka
    90 m
  • The Monument of Osaka Prefectural Trade Vocational School Birthplace
    90 m
  • Monument for Former Site of First Osaka Prefectural Office
    90 m
  • Mydome Osaka
    100 m
  • Monument of Rihe Amanoya
    110 m
  • Hommachibashi Bridge
    120 m
  • Nishimachi Bugyosho
    120 m
  • Wapiti
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center50 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)2200 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of floors14
  • Number of restaurants3
  • Number of rooms 198
  • Year property opened2006

Parking

  • Daily parking fee1000 JPY

Reviews of City Plaza Hotel Osaka Natural Hot Spring & Spa from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.7
Location7.4
Room comfort and quality8.4
Service8.6
Value for money8.5
High score for Osaka
Rating
9+ Exceptional (221)
8-9 Excellent (154)
7-8 Very Good (162)
6-7 Good (49)
<6 Below Expectation (47)
Time of the year
Mar - May (174)
Jun - Aug (138)
Sep - Nov (166)
Dec - Feb (155)
All guests (1,267)
All room types
All languages

Show reviews that mention 

Showing 633 verified guest comments
12345
9.6
Exceptional
Sarah from Singapore
Family with young children
Stayed 7 nights in December 2019

Kid Friendly Onsen Hotel”

Stayed here for 7 nights and we loved it! We came to celebrate our anniversary and birthdays on this trip, the hotel staff surprised us with balloons in the room, very nice gesture, my kid (2 years 11 months) loved it! The hot spring is safe for kids also and my child enjoyed it, her first experience. The location is slightly out of the way but we managed very well even with a stroller going up and down the subway, use elevator no.5 it’s easier, the Sakaisuji-Hommachi subway station. 8 mins walk on foot with stroller. There is Coin laundromat 5 mins walk away from the hotel, convenient and powerful washing machines. Osaka castle is about 20mins walk by foot with our stroller but it was a nice and easy walk. There is a good soba noodle shop about 10 mins walk away. It’s 10 mins by taxi to OCAT where we took the airport limousine bus to kansai airport, there are buses every hour so no need to book tickets in advance, just go there and buy. (Advice from the staff who were very friendly and helpful, Anita, sajeena and Hiroko, I hope I got their names right) highly recommended hotel away from the hustle and bustle.

Reviewed December 29, 2019

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10.0
Exceptional
Kenna from United States
Family with teens
Stayed 1 night in January 2018

Exceptional”

My dad and I stayed here for our last couple of days in our stay in Japan (we went to Tokyo and Kyoto, and only stayed in Osaka a couple of days before flying out of the International Airport). We stayed at a variety of different places while in Japan, including hostels, homestays, ryokans and minshukus. (as a side note: I recommend staying at these such places at some point while in Japan.) I wanted to stay at a place with a nice hot spring facility for a relaxing end to our trip and I was not disappointed. There were a couple of kids there, but they weren't too loud. It was a short taxi ride to the main tourist shopping streets in Osaka and the Osaka fish market where we ate sushi for breakfast at a sushi restaurant there ( I forgot the name, but its easy to find on the internet because it opens so early for a sushi place).

Reviewed June 05, 2018

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9.2
Exceptional
Jennifer
Group
Stayed 2 nights in April 2019

Exceptional”

Hot spring baths on the top floor were excellent, they have different types. There's also a foot bath located right outside the hotel. Breakfast is a mix of western and Japanese-style, and you get a magnificent view if they seat you by the large windows. Despite their limited English, staff was more than helpful; I lost a bag on the Thunderbird Express on my way to Osaka and they helped me by calling the station and reporting my lost item in Japanese for me. Next morning, they called me down and told me that my bag had been found and told me where to go to retrieve it! I don't know if the previous guest(s) that stayed before my family was a smoker but despite the fact that I booked a non-smoking room, it smelled like cigarette smoke when we first entered the room.

Reviewed April 06, 2019

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8.3
Excellent
Ken from Hong Kong SAR, China
Solo traveler
Single - Non-Smoking
Stayed 3 nights in October 2012

Value for value (location + hot spring)”

Hot spring in the city, which locates on the top floor of the hotel. The hotel situated near to the underground station and the station is just a few stops from those tourist spots.

Though the single room I stayed in was small, which was expected in all the Japan cities. However, the hotel was new or well maintained that made my stay very comfortable. The hot spring/public bath was awesome, I didn't expect to get this in the city area and it was of course free to access for hot guests. The only thing that was bad about it was the opening hours of the hot spring were not ammondating, if I am not mistaken, it closed at 9am and reopened at 1500 till midnight. The underground station is not far away from the hotel, that allows you to have easy access to other parts of Osaka. If you don't take the underground, it only costs you about yen1000 to reach Namba by taxi.

Reviewed November 05, 2012

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10.0
Exceptional
Rira from Australia
Family with teens
Stayed 1 night in October 2018

Clean clean clean”

Me and my mum stayed at City plaza hotel. My mum loved the hotel so much for the twin room was big enough and so clean. Also we loved the hot spring water too. There’s massage chairs too which we could relax after the bath. My mum missed the hotel throughout the whole trip.!!

Reviewed October 18, 2018

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9.6
Exceptional
KUN from Australia
Couple
Double - Non-Smoking
Stayed 2 nights in July 2018

Good facilities”

The room we booked is decent sized compared with the hotel rooms that we lived in Tokyo and Kyoto. However it’s not that clean as we could see lots of stains on the carpet...The hotel is near Sakaisuji-Hommachi station about 5 min walk and the closest entrance/exit is 1 however if you have luggage, you will have to access exit 15 as that’s the only exit with elevator. The hotel provides good toiletries - Shiseido. Also some Pola samples are provided at reception, you can take some if you want. The hot spring of the hotel is very big with open area. You can shower there if the bathroom in your room is small. We were also provided a mobile phone mainly for data.

Reviewed July 27, 2018

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9.6
Exceptional
Chee from Malaysia
Couple
Stayed 2 nights in April 2018

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Reviewed July 11, 2018

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9.2
Exceptional
Chee from Malaysia
Group
Stayed 2 nights in April 2018

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Reviewed July 11, 2018

See room deals

9.2
Exceptional
Chee from Malaysia
Group
Single - Non-Smoking
Stayed 2 nights in April 2018

Good Hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Reviewed July 11, 2018

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9.0
Exceptional
vishal from India
Business traveler
Single - Non-Smoking
Stayed 2 nights in February 2013

super !”

clean and great spa!

great hotel great location great infrastructure !!everything was perfect !! and the best spa one can go and relax! and its absolutely free ! though we had to pay for the swimming pool but the spa with hot spring and sauna steam was absolutely free! it was very classy and nicely done! will stay again and again! cheers!

Reviewed February 26, 2013

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8.8
Excellent
Chee from Malaysia
Group
Stayed 2 nights in April 2018

Good hotel”

This hotel is near subway station and got a big convenient store right in front of doorstep and a nice coffee shop at lobby for traveler to enjoy while waiting, we took single room, and room with extra bed, the space is just nice with one super single bed and normal single bed, what surprise us is the single room provide us super single size bed, yet got a private massage chair in the single room, it is much better than the shared massage chair at the facility level, the staff there are helpful to assist us to check in flight as we added luggage for return flight. Just minor disappointment that swimming pool and gym need to pay extra to use it but not many traveler will concern on this. However the hot spring onsen bath is great with both outdoor indoor etc.. Overall we are happy that we stay in this hotel.

Reviewed May 01, 2018

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9.2
Exceptional
Hanseong
Family with teens
Stayed 2 nights in November 2019

Clean and comfrotable”

Very Clean, Comfortable Hotel ever in Japan. Also, the hot spring is also magnificent and clean! But little bit far from main course of tourist attraction. But, it will be impossible to find better than this hotel in Osaka.

Reviewed November 29, 2019

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10.0
Exceptional
LEONG from Malaysia
Couple
Double - Non-Smoking
Stayed 1 night in November 2019

Excellent service and expectations”

We had a great stay at City Plaza Osaka for our wedding anniversary celebration. The service and room arrangements was exceptional and very good. We were very glad to experience the hotel services and would be back again.

Reviewed November 24, 2019

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8.7
Excellent
wong from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2012

great hotel with hot spring”

hot spring on the roof top

The hotel is few blocks away from the subway station, takes about 5-10 minutes walk. Room was small but comfortable and clean, bathroom was in good size with bath tub. Staffs were very helpful, most of them speak fluent English. There is a very blissful spa on the top floor, with indoor and outdoor hot spring, steam room and sauna, very relaxing after long walk during the day.

Reviewed April 28, 2012

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9.6
Exceptional
KIT from Hong Kong SAR, China
Family with teens
Standard Twin Room - Non-Smoking
Stayed 2 nights in April 2018

Comfort”

The room is spacious when compared to other hotel room in Japan. The hot spring facilities are very good. We enjoyed our stay and have recommended to friends who are going to Osaka soon.

Reviewed April 10, 2018

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9.3
Exceptional
Kazuhiro from Japan
Family with teens
Superior Twin - Non-Smoking
Stayed 1 night in December 2012

Great location ”

Big room!

We stayed at this hotel for a night out in the city (we live in Japan). The room was very spacious and clean and check in was a breeze. We didn't get a chance to use the hot spring baths since access time is limited, but we were very satisfied with our stay.

Reviewed January 16, 2013

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8.0
Excellent
Petar from Canada
Group
Stayed 2 nights in June 2019

Pool and fitness facility is extra fee”

Very modern hotel with clean interior and exterior. Free hot spring bath on 14th floor is spacious, rooms are good. Biggest disappointment was that the fitness facility and pool required a 2700 JPY fee, per use. This was ridiculous considering the above average price payed for the hotel. The subway station that leads you to Shin-Osaka station is about a 1km walk.

Reviewed June 07, 2019

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9.0
Exceptional
anthony from Portugal
Business traveler
Stayed 1 night in December 2012

Lovely hotel and great bath”

The spring bath is amazing

After a busy day nothing is better to have a nice bath and this hotel have the most beautiful natural spring bath available in the middle of the city.

Reviewed December 23, 2012

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9.7
Exceptional
Kwok from China
Couple
Stayed 2 nights in November 2015

rooftop hot spring, decent rooms, good rates”

Rooftop hot spring, cleanness, location

Perfect. I stayed there with my family and they all liked the hotel a lot. In fact it was the second time my family stayed in this hotel and fifth time for me. The rooftop hot spring, convenient location and reasonable room rate are the main reasons I keep coming to this hotel.

Reviewed November 20, 2015

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8.0
Excellent
Jennifer from Australia
Group
Stayed 2 nights in October 2012

Excellent location and great spa”

Spa

Highly recommend staying at the City Plaza Osaka - great location (very close to the subway, Osaka Castle and supermarket / restaurants). The spa was an excellent facility and a great way to relax.

Reviewed October 30, 2012

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