Find Hotels in Encinitas (CA), United States

I booked and paid my room through agoda and upon check-in I was told the hotel didn’t receive a payment and the receptions wanted me to call agoda. I told him that’s B2B issue and not my responsibility. Then they realized I paid with PayPal and told me to call PayPal. Long story shot it took 3 people to check me in and neither one of them knew what they were doing. It gets worse because he kept mentioning room 125 but gave me the keys and wrote a room #325 when we went to room 325 the key didn’t work. We then went and tried 125 because he kept mentioning it and the key didn’t work. My husband went back to front desk and found out that he coded the key for 225. The guy didn’t apologize and barely talked the whole time. We went back to 325 got in and found out the room was occupied with someone else’s belongings. Back at the front desk again we finally got the right room # and it’s was 125. The receptionist didn’t even apologize, crossed over the number 325 and handed us the key. Awful!