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Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW
Best Western Plus Surprise-Phoenix NW

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8.6

Excellent

22 reviews

22 reviews

Breakfast1
Shops1
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Heard Museum 31.4 km
Chase Field 33.6 km
Musical Instrument Museum 34.4 km
Camelback Mountain 36.9 km
South Mountain Park 40.3 km
Desert Botanical Garden 42.0 km
Old Town Scottsdale 42.2 km
Phoenix Zoo 42.5 km
Butterfly Wonderland 44.6 km
Taliesin West 46.6 km
Nearby landmarks
Southwest Dental Group 240 m
Chaparral Winds Perimeter Road 430 m
Irish Wolfhound Restaurant & Pub 1.1 km
Banner Health 1.4 km
Fire 1.7 km
Police 1.8 km
Muni Court Yard 1.8 km
Pitchfork Farmers Market 1.9 km
City Hall Garage 2.1 km
Pebblebrook Golf Course 2.2 km

Best Western Plus Surprise-Phoenix NW

13337 W Grand Ave, Surprise, Phoenix (AZ), United States, 85374-4070 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surprise part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money8.4
Location rating8.9
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport38.5 km

Rooms available at Best Western Plus Surprise-Phoenix NW

2 Queen Non-Smoking
...
  • 2 queen beds
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Accessible 2 Queen Non-Smoking
...
  • 2 queen beds
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1 King Bed
...
  • 1 king bed and 1 sofa bed
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Accessible Queen Suite Non-Smoking
...
  • Bathtub
  • 1 queen bed and 1 sofa bed
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1 King With 2 Double Bed Suite Non-Smoking
...
  • 1 king bed and 2 double bed...
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1 Bedroom King Suite
...
  • Room size: 29 m²/312 ft²
  • Shower
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Accessible 1 King With 2 Double Bed Suite Non-Smoking
...
  • Bathtub
  • 2 double beds and 1 king be...
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2 King Non-Smoking
...
  • 2 king beds
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King Room
...
  • Room size: 28 m²/301 ft²
  • Separate shower/bathtub
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Mobility Accessible King Bed Suite(Bathtub)
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

Does Best Western Plus Surprise-Phoenix NW have a hot tub?

A hot tub is one of the facilities available at Best Western Plus Surprise-Phoenix NW.

What time is check-in and check-out at Best Western Plus Surprise-Phoenix NW?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus Surprise-Phoenix NW?

A stay at Best Western Plus Surprise-Phoenix NW also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Surprise-Phoenix NW has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Best Western Plus Surprise-Phoenix NW?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Surprise-Phoenix NW.

What is the smoking policy at Best Western Plus Surprise-Phoenix NW?

Best Western Plus Surprise-Phoenix NW does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Best Western Plus Surprise-Phoenix NW?

Best Western Plus Surprise-Phoenix NW’s neighborhood is Surprise which includes popular restaurants such as Fresh Wasabi, Einstein's Bagels and Las Cazuela's.

What popular shopping places are close to Best Western Plus Surprise-Phoenix NW?

Located in the Surprise area, Best Western Plus Surprise-Phoenix NW is close to great shopping choices like Pitchfork Farmers Market.

What are popular attractions near Best Western Plus Surprise-Phoenix NW?

Best Western Plus Surprise-Phoenix NW’s location in the Surprise neighborhood makes it close to famous attractions including Small Ramada 10, Ramada 4 and Drainage Basin.

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Explore the neighborhood

What people love about Best Western Plus Surprise-Phoenix NW

  • 10

    Exceptional
    Staff 

    "The staff is the best I've had in a long time."

    Christina

    |

    August 31, 2020

  • 8.4

    Excellent
    Location

    "Close to all Resort Communities, Restaurants and shops."

    Rob

    |

    June 29, 2020

Overall rating:

8.6

Excellent
22 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.9
Read all reviews >
More about Best Western Plus Surprise-Phoenix NW

More about Best Western Plus Surprise-Phoenix NW

Best Western Plus Surprise-Phoenix NW

With a wide range of services catered to both business and leisure travelers, Best Western Plus Surprise-Phoenix NW makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Best Western Plus Surprise-Phoenix NW. Stay connected throughout your stay with free internet access provided. Your explorations of Phoenix (AZ) can be assisted with the shuttle services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Best Western Plus Surprise-Phoenix NW. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Best Western Plus Surprise-Phoenix NW are designed with the guest in mind. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.


Dining and things to do

Wake up with no worries at Best Western Plus Surprise-Phoenix NW, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Best Western Plus Surprise-Phoenix NW has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the hot tub and spa. The many offerings at Best Western Plus Surprise-Phoenix NW ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site.

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Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Breakfast [free]
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Location
13337 W Grand Ave, Surprise, Phoenix (AZ), United States, 85374-4070
Excellent
Location

8.9

Public transportation

  • Bumstead
    6.9 km
  • Wayne
    9.6 km

Airports

  • Phoenix Sky Harbor International Airport (PHX)
    38.5 km

Hospital or clinic

  • Southwest Dental Group
    240 m
What's nearby

Popular landmarks

  • Heard Museum
    31.4 km
  • Chase Field
    33.6 km
  • Musical Instrument Museum
    34.4 km
  • Camelback Mountain
    36.9 km
  • South Mountain Park
    40.3 km
  • Desert Botanical Garden
    42.0 km
  • Old Town Scottsdale
    42.2 km
  • Phoenix Zoo
    42.5 km
  • Butterfly Wonderland
    44.6 km
  • Taliesin West
    46.6 km

Nearby landmarks

  • Southwest Dental Group
    240 m
  • Chaparral Winds Perimeter Road
    430 m
  • Irish Wolfhound Restaurant & Pub
    1.1 km
  • Banner Health
    1.4 km
  • Fire
    1.7 km
  • Police
    1.8 km
  • Muni Court Yard
    1.8 km
  • Pitchfork Farmers Market
    1.9 km
  • City Hall Garage
    2.1 km
  • Pebblebrook Golf Course
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Plus Surprise-Phoenix NW from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness9.0
Facilities8.6
Location8.9
Service9.2
Value for money8.4
High score for Phoenix (AZ)
Rating
9+ Exceptional (2)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (0)
Jun - Aug (5)
Sep - Nov (0)
Dec - Feb (1)
All guests (22)
All room types

Show reviews that mention 

Showing 6 verified guest comments
10.0
Exceptional
Christina from United States
Couple
1 King Bed
Stayed 3 nights in August 2020

Exceptional”

The staff is the best I've had in a long time. They are courteous gracious and know you by name its great to stay at this hotel always

Reviewed August 31, 2020

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8.4
Excellent
Rob from United States
Couple
Accessible Queen Suite Non-Smoking
Stayed 4 nights in June 2020

Great location to stay.”

Close to all Resort Communities, Restaurants and shops. Only suggestion would be to get a room far away from the front desk area. Workers at night gather there to take breaks together and are very loud.

Reviewed June 29, 2020

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8.4
Excellent
Daniel from United States
Business traveler
2 Queen Non-Smoking
Stayed 2 nights in June 2020

Excellent”

Elevator access was terrible

Reviewed June 20, 2020

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4.8
Robert from Canada
Couple
Stayed 2 nights in August 2019

Not very clean”

We booked a 1 bedroom king. Through Agoda. And they put us in a king suite. No bedroom. Not sure if this is hotel or Agoda problem.

Reviewed August 14, 2019

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8.8
Excellent
Eric from United States
Family with teens
Stayed 5 nights in July 2016

Great staff”

Room on first floor by the pool and end entrance to the building. People were rude coming in and out slamming the doors. They talked very loud in their rooms and at the pool sometimes as late as 1:30 in the morning. The beds were so so but the breakfast was very good and the staff was very friendly. The lady taking care of the breakfast was extremely attentive to making sure the food was stocked and everyone had what they needed.

Reviewed July 25, 2016

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9.6
Exceptional
Richard from United States
Couple
Stayed 11 nights in January 2016

Great hotel”

Excellent stay!

Reviewed February 03, 2016

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